10 Keys to Dependent Audit Communication That Will Make or Break You

For any HR or Benefits leader considering a dependent audit, these are important factors to consider in crafting a Dependent Audit Communications strategy.

As experts in Dependent Eligibility, we know what works in Dependent Audit Communication – and what doesn’t work. In fact, our company motto is “Sensitive Solutions. Real Savings” because we live in the business of Dependent Audit Communication. Ask us to help you craft your strategy, it will be our pleasure.

1. 10 Keys to Dependent Audit Communication That Will Make or Break You

2. 91% of companies completing a post-dependent audit survey rate Communications as the #1 factor * in the success or failure of their audit process. Fun Fact *DSI Post-Audit client surveys 2013-2015 Communications Pricing Tech References Service

3. There are important factors to consider in crafting a Communication Strategy

4. 1.   Who is your Audience? Millennial, Boomer, blue collar and white collar employees all communicate and learn differently.

5. 2.   Do you have visible Executive Support? Employees are more likely to read communication from an internal leader than from a third party vendor.

6. 3. Will employees open the letters and emails? From email subject lines to the employer logo on the envelope, everything matters when it comes to getting your communication opened.

7. 4.   What’s the correct Tone? Skip negative words like “penalty” or “must” or “audit”, especially early in the project.

8. 5.   Are the Required Actions clear? Messages must be concise, with plain language that clearly inform the employee of required action.

9. 6.   Where will your Focus be? Submission options, tools, and resources should be highlighted instead of deadlines or consequences.

10. 7.   Are the Consequences clear? Employees must know the ramifications for failure to comply, including the date any consequences will be executed, including removing dependents from coverage.

11. 8.   What Assistance will you offer? Dependent Audit communications should outline an abundance of help available to employees.

12. 9.   What is the Win for employees? Explain that dependent verification is good for all employees. It helps curb the cost of insurance increases and helps provide valuable benefits to their families .

13. 10.   Is your Rule Golden? Remember the Golden Rule.  Stand in the employee’s shoes and see the Dependent Verification project through their eyes .

14. Think like a wise man but communicate in the language of the people. William Yeats

15. You can read the complete report here http://dsi.link/auditkeys Click!

16. DSI provides customized, professional Dependent Eligibility and Working Spouse verification services. For more information please go to: dependentspecialists.com