11 English Book

English Book 11
Student's Book

1. 11
B2
THAT’S 
ENGLISH!
Module
B2
Module
11
THAT’S ENGLISH!11
THAT’S 
ENGLISH!
Module
B2
132472

2. 11
B2
THAT’S
ENGLISH!
Module

3. Autores
Caroline Cooke; Anna Cowper; Susan Lea-Wilson;
Alejandro Zarzalejos
Edición
Gregory Backes; Valerie Clark; Sarah Jackson; Esther
Lema; Verónica Moro
Corrección
Nicola Gooch
Ilustración
Chema García
Grabación
EFS Motivation Sound Studios
Edición gráfica
Fidel Puerta
Maquetación
Maritxu Eizaguirre
Patricia Fernández
Coordinación técnica y de diseño
Mario Dequel
Maritxu Eizaguirre
Dirección del proyecto
Vicki Caballero Anderson
Diseño curricular y seguimiento técnico del proceso de elaboración de los materiales didácticos de Inglés a Distancia
desde el CIDEAD realizado por:
Rocío Arias Bejarano
Silvia Ávila Duez
Nuria Cambronero Sicilia
Rafael Fernández Alonso
María Ángeles Fernández Melón
Ana Mª García Romero
Karen Ludlow
Cleo Merino de Diego
Ángel Nieto Serrano
Elena Terán Herranz
Alejandro Zarzalejos Alonso
MINISTERIO DE EDUCACIÓN, CULTURA Y DEPORTE
SECRETARÍA DE ESTADO DE EDUCACIÓN, FORMACIÓN PROFESIONAL Y UNIVERSIDADES
Centro para la Innovación y Desarrollo de la Educación a Distancia (CIDEAD)
Edita:
© SECRETARÍA GENERAL TÉCNICA
Subdirección General de Publicaciones y Documentación
Catálogo de publicaciones del Ministerio de Educación, Cultura y Deporte: http://www.educacion.es
Catálogo general de publicaciones oficiales: www.060.es
Fecha de edición: julio 2015
NIPO: 030-15-137-7
ISBN: 978-84-369-5635-1
Depósito legal: M-20310-2015
Impreso en la UE - Printed in EU
Imprime: Reyper, S.L.
THAT’S ENGLISH!
Este material se ha elaborado con papel certificado por la cadena de custodia PEFC (Programme for the Endorsement of Forest Certification), procedente de plantaciones forestales, totalmente libre de cloro (TCF – Totally Chlorine Free) y cumpliendo la ISO14001, siguiendo lo estipulado en la Orden PRE/116/2008, de 21 de enero.
Fotografía ARCHIVO SM; Amanda Clement, Andrew Ward / PHOTODISC; MANOS UNIDAS; EFE; CORBIS; PHOTONONSTOP; THINKSTOCK; CORDON PRESS; 123RF; SHUTTERSTOCK; iStock; GETTY IMAGES; AGE FOTOSTOCK; ALBUM
Fuentes P. 10: The Telegraph (05/03/15); P. 15: Uncommon Knowledge (05/03/15); P. 30: The Guardian, BBC (24/02/15); P. 35: The Independent (24/02/15); P. 40: Pay It Forward Day, Catherine Ryan Hyde (20/01/15); P. 45: The Independent (04/02/15); P. 54: Mother Jones (17/03/15); P. 104: The Guardian (14/06/15); P. 108: Dream Moods (20/04/15); P. 109: The Guardian (19/04/15)

4. THAT’S ENGLISH!
3
Contents 4
Introduction 6
Unit 1 8
How are you feeling today?
Unit 2 18
It’s just good manners
Unit 3 28
A bright future
Unit 4 38
Every little bit helps
Revision 1 48
Unit 5 52
As easy as 1, 2, 3
Unit 6 62
The gentle art of persuasion
Unit 7 72
Your choice
Unit 8 82
I need a hero!
Unit 9 92
Let’s hit the road
Revision 2 102
Unit 10 106
Exam strategies
Self Tests (Units 1-9) 112
Reference Section 121
Pronunciation Guide 145
List of Irregular Verbs 148
Audio Scripts 150
Answer Key 166

5. 4 THAT’S ENGLISH!
FUNCTIONS GRAMMARContents
1
UNIT • Expressing sadness,
happiness and fear
• Narrating
• -ed vs -ing adjectives
• Modifying adverbs with gradable
vs non-gradable adjectives
• It in impersonal and anticipatory
uses
How are you
feeling today?
2
UNIT
• Talking about habits
• Describing and comparing
social behaviour
• Present simple, will, present
continuous
• keep on, carry on, go on
• used to, get used to, would
It’s just good
manners
3
UNIT
• Emphasising
• Predicting
• going to vs present continuous • Future continuous and future perfect • Present continuous and future
continuous
• Focus adverbs: only, just …
A bright future
4
UNIT • Making requests • Asking someone to do
something
• Expressing disagreement
• Verb + -ing/to + infi nitive
• New subject before -ing
• Why don’t…?, Can I…?, Let me…, etc.
• Can you…?, Could you…?, Will
you…?, etc. Every little bit
helps
REVISION 1
REVISION 2
Exam strategies
5
UNIT
• Asking for and giving
information related to data
• Recommending and
advising
• Organising information
• Cardinal and ordinal numbers
• Plurals
• both, all, none, neither, either
• recommend and suggest
As easy as
1, 2, 3
6
UNIT
• Persuading
• Dissuading
• Refusing
• Use of modals for politeness
• Question tags
• No way!, Absolutely not!, Over my
dead body!, etc.
The gentle art
of persuasion
7
UNIT
• Expressing preference
• Making hypotheses
• prefer, would rather • 2nd and 3rd conditionals
• Mixed conditionals
• Connectors
Your choice
8
UNIT • Expressing admiration and
disappointment
• Emphasising, exaggerating
• Speculating
• Inversion with so and such
• What clause + be
• Adjective + preposition
• Passive voice + infi nitive / perfect
infi nitiveI need a hero!
9
10
UNIT
10
UNIT
• Expressing cause and
effect
• Describing actions about
to begin in the past
• Thanking and apologising
• owing to, due to, because of, etc.
• be about to, be on the point of, be to
• Expressions for thanking and
apologising
Let’s hit the
road

6. 5THAT’S ENGLISH!
PHONETICS VOCABULARY SOCIOLINGUISTICSWRITING / SPEAKING
• Intonation: extreme
adverbs and adjectives
• Sadness, happiness and fear
• Strong emotions and emotional states
• Cultural and/or gender differences and constraints connected to the expression of feelings
• Writing a personal
anecdote
• Intonation of exclamations
• Social behaviour and culture clash
• Taboo words
• Good manners in different cultures
• Use of words related to religion as taboo words • Monologue: comparing social habits and customs
• Silent e
• Intelligence and artificial intelligence • Awareness of different
types of intelligence
• Writing an article
• Intonation in requests
• Help
• People in need
• Organizations and
charities to help people
in need
• Community networks and
volunteering
• Interaction: how to reach agreement
• Pronunciation of numbers
• Pronunciation of plurals of
Latin and Greek origin
• Numbers, decimals, fractions and percentages
• Measure
• Different measurement
• Billion is different from
the Spanish billón
• How to write a proposal
• Sounding persuasive • Sales and advertising
• How to be more persuasive and how to improve your persuasion skills
• Monologue: giving a persuasive sales pitch or presentation
• Stress and weak forms in conditionals • Choose and choice
• Preferences
• What makes a good choice
in different societies and
at different moments in
people’s lives?
• Writing a discursive essay
• Stress and intonation for
emphasis
• Heroes
• Admiration and
disappointment
• Modern heroes
• Interaction: how to express disappointment
• Pronunciation: schwa
• Travel
• Expressions related to means
of transport
• How travel is seen in different cultures • Writing a formal email of
apology

7. Bienvenido al módulo once del curso That’s English!
con el que comenzamos el segundo curso de nivel
avanzado.
En esta introducción te proponemos algunas
sugerencias para seguir cómodamente y con éxito
los nuevos módulos de That’s English!, que constan
de 9 unidades, 2 unidades de revisión y 1 unidad de
preparación para el examen de fi n de módulo.
Antes de empezar cada una de las unidades del
módulo, es útil consultar la tabla de contenidos
del principio del libro donde verás recogidas las
funciones, estructuras, vocabulario, etc., que la
confi guran.
Programa de vídeo A (páginas 1 y 2)
Al empezar cada unidad, en la primera página, están detallados los objetivos que se espera que hayas conse guido al fi nalizar el estudio de la misma. Puedes volver a ellos entonces y comprobar si los has conseguido.
Los encabezamientos Before you watch, While you
watch y After you watch te indican qué actividades
debes hacer en cada momento.
Before you watch presenta el vocabulario y las
frases clave del programa. Debes, por tanto, leerlas
atentamente y buscar en el diccionario cualquier
palabra que desconozcas.
While you watch contiene las preguntas que los
presentado res hacen al comienzo del programa; sirven
para que te hagas una idea del contenido del episodio
correspondiente de la serie 12, Penn Road y para que
centres tu atención en sus aspectos esenciales. Los
presentadores te darán las respuestas al fi nal.
Mientras ves el programa, intenta responder a las
preguntas de los presentadores. No te preocupes si
hay algunas palabras o expresiones que descono ces.
Muy probablemente aparecerán de nuevo en otras
secciones de la unidad. Es conveniente que tengas
papel y lápiz a mano, pues puede haber palabras o
explicaciones de los presentadores que te interese
anotar. Cuantas más veces veas el programa, mejor
lo entenderás.
Las actividades de la sección After you watch te
permitirán comprobar tu grado de comprensión
del programa. Si te resultara muy difícil realizar las
actividades de esta sección, deberías volver a ver el
programa y hacerlas de nuevo.
En la sección Now you! se te pide que relaciones
el tema del programa con tus propias vivencias y
opiniones utilizando el lenguaje que has aprendido.
Por eso conviene que hagas esta actividad nada más
ver el programa.
La segunda página consta de tres secciones: Street
Interviews, Activate your English and Now You!, y
en ella se trabajan y practican ciertos aspectos del
idioma utilizado por las personas entrevistadas en la
calle.
Reading (páginas 3 y 4)
Bajo el encabezamiento Reading, se encuentra un
texto relacionado con el tema de la unidad. Léelo las
veces que lo consideres necesario para realizar las
actividades relacionadas con él.
Language Study (páginas 5 y 6)
Estas páginas están dedicadas al desarrollo de los siguientes aspectos:
Pronunciation
Los ejercicios que vas a encontrar en esta sección son
funda mentales para mejorar tu pronunciación. Para
hacerlos, deberás usar el CD de audio. Conviene que
grabes tu propia voz y la compares con el modelo del
CD. Repite tantas veces como consideres necesario
hasta obtener una pronunciación aceptable.
Listening
Estas actividades sirven no solo para desarrollar la
importan tísima destreza de comprender el discurso
oral, sino también para reforzar el vocabulario, las
estructuras y funciones estudia das.
Vocabulary
Las actividades de vocabulario tienen como objetivo
practicar el que se presenta en el vídeo y en la sección
de Reading e introducir nuevos términos de forma
contextualizada.
Grammar
El conocimiento de las reglas gramaticales te
ayudará a entender ciertas estructuras complejas o
simplemente distintas a las españolas. También te
permitirá corregir tus propias produc ciones y te dará
sensa ción de confi anza. Recuerda, sin embargo, que
se pueden conocer todas las reglas de una lengua
y ser incapaz de expresarse en la misma, así como
también es posible expresarse con toda fl uidez y
corrección sin conocer las reglas.
A lo largo de la unidad encontrarás llamadas de
referencia a la sección Reference section, en la que
encontrarás una explicación más detallada de las
estructuras presentadas.
Speaking
Hay dos clases de actividades de speaking : de
producción y de interacción, identifi cadas con sus
correspondientes iconos. Las actividades de producción
las realizarás solo. Sin embargo, para trabajar las
actividades de interacción necesitarás a otra persona. Si
conoces a alguien que también esté estudiando inglés,
sería muy útil que pudieras hacer estas actividades con
esta persona. Siempre tienes, por supuesto, la sesión
de tutoría, donde podrás realizar estas actividades con
tus compañeros de clase. Un consejo: no seas tímido.
Lánzate a hablar. No te preocupes por los errores que
puedas cometer. No hay nada más que una forma de
aprender a hablar y es hablando.
Introduction
THAT’S ENGLISH!
6

8. Writing
Esta sección te ayudará a desarrollar la destreza de
expresión escrita. Sigue las indicaciones y aprovecha
todas las oportunidades que se te ofrecen para
practicar. No es necesario que todo lo que escribas
sea absolutamente correcto. Relee tus textos y
compáralos con los modelos de respuesta que te
proporcionamos en la clave.
Programa de vídeo B (página 7)
La sesión B, que abarca el segundo programa de vídeo, tiene por objeto ampliar la lengua presentada en la sesión A de forma menos controlada y más natural. Este segundo programa está compuesto por diversos apartados:
• Documentary: aquí podrás ver un documental sobre
algún aspecto relacionado con el tema de la unidad.
• Same language, different lives: ofrece la oportunidad
de ver a personas de diferentes países de habla
inglesa respondiendo a preguntas relacionadas con
el tema de la unidad. De esta manera, además de
oír diferentes acentos, podrás aprender cómo es la
vida en estos países y contrastarla con la tuya.
• That’s the USA: es una sección con la que podrás
disfrutar de un viaje cultural y turístico por los Estados
Unidos de América conociendo aspectos de la vida
norteamericana. En este módulo visitaremos el estado
de Florida. En cada episodio nuestra presentadora,
Jodi Darren, visita un lugar de interés y conversa
con personas que aportan información sobre lo que
estamos viendo. Esta sección te ayudará a mejorar
tu comprensión auditiva y a conocer de cerca
interesantes aspectos de la cultura norteamericana.
Realiza las primeras actividades de cada sección
antes de verla. Te ayudarán a familiarizarte con el
lenguaje que se va a usar. Haz el resto de actividades
de comprensión después de ver cada sección.
Un consejo: no te preocupes si no entiendes todas
las palabras de cada sección. Lo importante es captar
la información principal y los detalles sobre los que
se pregunta en las actividades de comprensión.
Skills Work (página 8)
Esta página está reservada para trabajar las distintas destrezas de listening, reading, speaking y writing
de forma integrada y con actividades más abiertas y menos controladas que las de las sesiones A y B.
Comprueba en la página de respuestas los modelos
que se proporcionan para hacer las actividades
escritas y practica las actividades orales en tu tutoría.
Writing / Speaking (páginas 9 y 10)
En estos módulos del nivel avanzado se alternan cada
dos unidades dos páginas dedicadas a las destrezas
de writing o speaking. En ellas se incluirán actividades
para analizar textos escritos u orales (forma y
estructura) y el lenguaje y funciones utilizados en
ellos. Al final de cada sección el alumno tendrá que
producir o bien un texto escrito basado en el tipo
de texto trabajado en la sección o bien un texto oral
en forma de monólogo o diálogo. Al final del libro
encontrarás las secciones Writing Reference y Answer
Key. En la primera se incluyen modelos de los tipos de
texto presentados en las unidades, y en la segunda se
ofrecen respuestas modelo para todos los ejercicios.
Self Tests
Al final del libro se incluyen los Self Tests
correspondientes a cada una de las unidades. Estas páginas te dan la oportunidad de que te autoevalúes y repases los contenidos fundamentales de la unidad.
Revision Units
En este módulo se han elaborado dos unidades de revisión. Revision Unit 1, que se encuentra después
de la unidad 4, revisa los contenidos de las cuatro primeras unidades. Revision Unit 2, que aparece después de la unidad 9, revisa las cinco restantes.
Constan de cuatro páginas para repasar y
consolidar los contenidos principales del módulo.
Incluyen actividades de gramática, vocabulario y
pronunciación, y práctica de las 4 destrezas.
Unit 10 Exam Strategies
La última unidad del libro está destinada a preparar el examen de final de módulo. Plantea un modelo de examen por destrezas similar al que se propone en las Escuelas de Idiomas de la mayoría de las Comunidades Autónomas. Además proporciona actividades y consejos para desarrollar las estrategias necesarias para enfrentarse a las distintas partes del examen.
Reference Section
En esta sección encontrarás las secciones de Grammar Reference, Writing Reference y Answer
Key que ya se han mencionado. Además, se incluye
la sección Pronunciation Guide con explicaciones
teóricas del contenido de pronunciación presentado
en las unidades.
Por último, un par de consejos. Primero, intenta
asistir a las sesiones de tutoría con regularidad. Son
fundamentales para el desarrollo de tu competencia
comunicativa. En segundo lugar, te animamos a
que hagas uso de la plataforma digital, en la que
además de todo el contenido del curso digitalizado,
encontrarás material de estudio extra y herramientas
de comunicación que te pueden facilitar tu aprendizaje.
Un saludo y mucho ánimo.
El equipo de That’s English!
7THAT’S ENGLISH!

9. 8 THAT’S ENGLISH!
1
UNIT
I’ve got a lump in my throatA
Are the statements true (T) or false (H). Correct
the false ones.
1 Omar is frightened that he could be sent back
to his own country.
2 Karen thinks that the media is responsible for
making people worry about immigration.
3 Omar feels grateful to the people who helped
him escape from his country.
4 Danny doesn’t want to help Omar.
Complete the text about Omar’s history with
the words from the box.
Choose the correct option.
1 Karen is meeting Omar because she wants to
write an article about him / help him.
2 Omar is upset because his parents are dead /
he can’t get news of his family.
3 Omar’s parents wanted / didn’t want him to
leave the country.
4 Omar was a journalist / scientist in his home
country.
5 The people in Omar’s country are very poor /
scared.
AFTER YOU WATCH
3
4
5
Match the words (1-4) to the defi nitions (a-d).
1 an immigrant
2 an economic asylum seeker
3 a political asylum seeker
a can’t stay in their own country because they
are opposed to the government
b has come to live permanently in another country
c wants to live in a country to have access to
jobs, education, health care, etc
1
BEFORE YOU WATCH
OBJECTIVES
• To discuss feelings of happiness, sadness
and fear
• To write a personal anecdote
Answer the questions.
WHILE YOU WATCH
2
1 Why did Omar come to the UK?
2 How did Omar get to the UK?
lump in my throat heart-breaking
desperate overtaken by fear
beside herself feel a bit down
‘ Nobody becomes an asylum seeker unless
they are completely
1
… .’
‘ Leaving your family and your country forever
is
2
... . I didn’t have the choice.’
‘ Since the military takeover, the whole country
has been
3
... .’
‘ If I came home even a few minutes later than
usual my mother would be
4
… with worry. I
left because it was the only thing that would
make her happy.’
‘ Every time I
5
… about all my problems trying
to be accepted here, I try to remember that.
But if I talk or think about my family for one
second, I get a
6
… . I miss them so much.’
OBJECTIVES
How are you feeling
today?
NOW YOU!
6Complete the sentences so that they are true
for you.
1 It brings a lump to my throat when …
I see images of hungry children. It’s normal
to feel desperate if you have absolutely no
money.
2 The most heart-breaking thing I have ever
seen was …
3 When I feel a bit down, I …
4 I would be beside myself with worry if …
5 I was overtaken by fear when …

10. 9THAT’S ENGLISH!
The speakers below were asked the following question: In what situations do you find it
easier or more difficult to express your emotions?
1 Predict a situation the speakers could mention in which it’s easy to express emotions.
2 Predict a situation they could mention in which it’s difficult to express emotions.
Complete the statements with one word.
1 Most of the speakers say that they find it easier to express their emotions when they are with
… and … .
2 Tina prefers sharing feelings with people she can … .
3 Kristen needs to feel … in order to talk about her emotions, but Samantha needs to be … .
In which situations do the following speakers find it hard to express their emotions?
1 Cheryl 2 Dena 3 Glenn 4 Thierno
8b
8a
7
ACTIVATE YOUR ENGLISH!
Complete the table with the correct forms of
words for describing emotions.
9a
STREET INTERVIEWS
NOW YOU!
When do you find it easier to express your emotions? Is there anything that helps you when trying to share feelings? When do you have a hard time expressing emotions?10
Complete the sentences with a suitable word from the table.
1 When I’m angry, that feeling takes over
everything: it’s a(n) … emotion.
2 Forcing refugees to talk about their past lives
can bring up sad memories and cause them a
lot of … .
3 It’s impossible not to give him your full
attention; he’s an absolutely … speaker.
4 I badly needed to communicate my situation,
and I felt … by the fact that I couldn’t make
myself understood.
5 I really believed I was going to get the job, so it
was a big … to me when I heard someone else
had been chosen.
6 I made the decision to leave my country out of
… . I felt I had no other choice.
Victor Tina Dena Glenn Cheryl Chelsi ThiernoKristen
Noun
Adjective
(-ed and -ing form)
annoyance annoyed /
1
…
frustration
2
… / …
compulsion
3
… / …
disappointment
4
… / …
fear frightened /
5
…
distress
6
… / …
desperation desperate
7
… / overwhelming
9b
I find it easier to express my feelings to ... , but I have a difficult time expressing my feelings to ... . I think they are going to laugh at me and ...

11. 10 THAT’S ENGLISH!
How are you feeling today?
Listen to the people talking about their
emotional reactions to the situations below.
How do you think you would feel?
READING
Complete the defi nitions of strong emotions
with the words from the box.
1 People experience … when they are very
angry.
2 You feel … when you realise that something
bad isn’t going to happen.
3 You feel … when you are extremely happy.
4 … is a terrible feeling of deep sadness, e.g. if
someone you love dies.
5 … is a terrible feeling: when a situation is
awful, but nothing you can do will change it.
6 … is a general feeling of unhappiness or
anxiety.
Read the title and fi rst paragraph of the story.
What genre do you think it is?
1 a love story 3 a murder story
2 science-fiction
Read the whole story. Choose the correct answers.
1 The main character in the story is … .
a a robot c a doctor
b a computer scientist
2 The woman and man’s attitudes to life are … .
a similar b different c the same

3 The idea that it is possible to build a robot
exactly the same as a human … .
a distresses the woman
b makes the woman laugh
c hurts the woman’s feelings
1b
2
3
10
1a
1
3
4
1
2
Robot heart
‘Humanity is not something unique and
special,’ he told her not long after they were
married. ‘Every aspect of being human,
including emotions, is based on the law of
physics, and therefore, can be recreated by
scientists. Perfect artificial intelligence is
only a matter of time.’ He didn’t understand
why she was distressed by this. ‘But what
about love?,’ she protested. ‘What about
poetry?’
It was typical of her to introduce irrational
elements into a logical conversation, he
thought. Early in their relationship, he had
found it touching when unimportant things –
a view from a window for example – moved
her to tears or to ecstasy. But gradually, it
just started to irritate him: she cried and
laughed too much and it was simply too easy
to hurt her feelings. Once, when he told her
that her new dress didn’t suit her – a simple
fact – she sobbed for hours. In the evening,
he was exhausted after a long day in the
laboratory and it got on his nerves when she
burst out laughing at a television programme
or poured her heart out to her friends on the
phone. ‘I would appreciate it if you would
make an effort to control yourself,’ he would
say and go into his study closing the door.
The subject of artificial intelligence became
something they couldn’t discuss without
arguing. It hit her really hard when Kara,
the fembot* that was his special project
at the lab, won the Loebing Prize since it
obviously meant that the judges had been
unable to distinguish the robot’s reactions
relieved despair rage
ecstatic distress grief

12. 11THAT’S ENGLISH!
UNIT 1
11
4 The woman annoys the man because … .
a she talks too much
b she is too emotional
c she is always in a rage
5 The winner of the Loebing Prize is a robot
which is judged to be … .
a as intelligent as a human
b no different from a human
c more logical than a human
6 The woman is unhappy that the robot the man
built will be used to ... .
a build schools
b make people
c teach children and look after old people
Why is the man happy at the end of the story?
What do you think has happened?
Look at the expressions in bold in the story and
match them to the phrases below.
1 It affected her so badly she became ill and
incapable of doing anything.
She went to pieces.
2 It made her feel so emotional that she began
to cry.
3 You make me feel extremely uncomfortable.
4 She talked very openly without holding
anything back.
5 It affected her strongly.
6 She was extremely angry and sad.
7 It was too easy to make her upset.
Complete the sentences with the correct form
of the expressions from activity 5a.
1 He’s obsessed with Apple products, so he’s
beside himself with excitement because the
new iPhone is coming out tomorrow.
2 You’ll … Roberto’s … if we invite Ana to the
party and not him.
3 He relies on his wife for everything – he’ll … if
she leaves him.
4 I find the idea that it might be possible to
create robots like human beings absolutely
repulsive: it … me the … .
5 We talked for hours on Skype last night: he …
his … to me about his problems at work.
6 It … her … when her parents got divorced. She
lost all her self-confidence.
7 The images of the victims of the genocide …
me … . I cried for hours.
Complete the sentences so they are true for you.
1 It hit me hard when … my parents sold the
family home. I felt as if I was homeless.
2 In my opinion, the most blissful experience in
the world is …
3 … gives me the creeps.
4 I get enraged when …
5 I might go to pieces if …
6 I would be relieved if …
4
5b
5a
6
(online source) (online source)
 TRACK 2
from those of a real human being. Instead of
being excited for him, she stopped smiling.
And when the lab won a contract to build
thousands of bots to replace schoolteachers
and care assistants in old people’s homes,
she went to pieces completely and refused to
leave her bed. ‘Can’t you see how horrifying
this is?’ she shouted, almost beside herself
with rage and grief. ‘I hate you. You give me
the creeps.’
Divorce was not an option, but given her
obvious distress, he decided to allow her to
stay with her sister for a few weeks. When
she returned, her despair – to his relief – had
disappeared. They began spending enjoyable
evenings together in silence, sometimes
with a little logical conversation. Even her
appearance had improved. Her soft skin and
hair now resembled Kara’s smooth silicon
skin and hair. And when he lay in her arms
at night, he seemed to hear, coming from the
region of her heart, a very quiet electronic
hum. The sound made him feel calm and
happy, and he fell asleep with a blissful smile
on his face.
*fembot: a female robot

13. THAT’S ENGLISH!
How are you feeling today?
12
LANGUAGE STUDY
Read the sentences and complete the uses with
-ed or -ing.
1 He was surprised by her reaction.
Her reaction was surprising.
2 My holiday was boring. I felt really bored.
Complete the text with the correct form of the
words in brackets.
2 It wasn’t simply an ugly town; it was the most
… place I’ve ever visited.
3 She couldn’t believe it when she heard the
surprising news. She was … .
4 I thought I would die: it was a … experience.
5 The film was … – we laughed and laughed.
6 When her dog died she was ... .
Listen and mark the stressed syllable in the
underlined words. Does the intonation rise A or
fall ’?
Alice: The film was pretty frightening.
Hugo: It wasn’t a little bit frightening, it was
Aabsolutely terrifying!
Alice: The zombies were very ugly. In fact, I
found them deeply disturbing.
Hugo: My dear, they were utterly and completely
repulsive!
Listen again and repeat.
Complete the summary with the modifi ers from
activity 3a.
Match the faces to the adjectives from the box.
Match these extreme adjectives which express
strong emotions to those in activity 2a.
1 grief-stricken / heartbroken very sad
2 hilarious / sidesplitting
3 furious / enraged
4 astonished / astounded
5 terrifying / horrifying
6 hideous / repulsive
1a
1b
2a
5a
3a
3b
4a
4b
3
3
I am
1
… (exhaust). My work commitments are
2
…
(tire), and at times
3
… (bore) too. I don’t expect
my job to be
4
… (thrill), but it should at least be
5
… (interest). I’m no longer
6
… (motivate) by it,
which is rather
7
… (depress). I used to wake up
8
…
(exhilarate) by the day’s challenges, but now I’m
9
… (disenchant). I want to be
10
… (stimulate) by my
work, but the reality is I’m simply not
11
… (inspire).
• Adjectives ending in … describe how people feel.
• Adjectives ending in … describe people, things
and situations.
•
1
… ,
2
… and utterly only modify non-gradable
adjectives.
• Slightly,
3
… , rather, deeply and
4
… only
modify gradable adjectives.
• Really and pretty modify both.
-ed / -ing adjectives page 121
Modifi erspage 121
2b
2c
Gradable Non-gradable
Plot interesting fascinating
Script
Actors
Director
sad angry disgusted
funny afraid surprised
Complete the sentences with a suitable adjective
from activity 2b.
1 It makes me … when people lie and cheat.
Which modifi er can’t be used?
1 I’m utterly / very / really exhausted.
2 This room is a little bit / totally / utterly
hideous.
3 Jealousy is a(n) rather / very / utterly ugly
emotion.
4 When he heard the news, he was very / really /
absolutely astonished.
5 It was a(n) really / absolutely / slightly
astonishing performance.
Complete the table with gradable and
non-gradable adjectives.
1
2
3
4
5
6
Non-gradable adjectivespage 121

14. THAT’S ENGLISH!
UNIT 1
With a partner develop a dialogue about a fi lm.
Listen and complete the sentences with the
correct form of the verbs from the box.
Replace the words in italics with the correct
word or expression from the box.
1 When I saw the snake, I was so afraid I couldn’t
move.
2 He found the joke amusing and laughed softly
to himself.
3 I made a noise because I was so surprised
when I saw her. She suddenly started laughing
out loud at my expression.
1 It was awful: her husband had left her and she
was just … uncontrollably.
2 I always … when I’m nervous, for example,
when a boy I like talks to me.
3 The audience … with astonishment when the
actors took off their clothes.
4 All the children found it hilarious, even the
teacher was heard to … .
Complete the text with the correct form of the
verbs from the box.
6b
5b
6a
6c
7a
7b
8
4 It was great to see him, but I was so affected
by emotion that I cried loudly.
5 Jane adored her brother’s jokes and always
laughed in a silly way at them.
6 I was pleased that you unexpectedly bought
me flowers.
Match the sentences (1-5) to the uses of it (a-c).
1 How far is it to the next town?
2 It’s snowing.
3 It’s good that they are finally talking about
their problems.
4 I don’t like it when people argue over silly things.
5 They love it here.
Match the beginnings of the sentences (1-5) to
the endings (a-e).
1 How long is it
2 I like it
3 They think it should be recognised
4 I take it
5 It was a real delight
a here.
b to the next break?
c to finally have some time off.
d this is our best option.
e that they had the idea first.
Rewrite the sentences. Use the words in
brackets and it expressions.
1 What’s the distance to the nearest big town?
(how far)
How far is it to the nearest big town?
2 He was surprised she didn’t enjoy herself.
(find / surprising)
He …
3 Please, try to make less noise. (appreciate / if)
I would …
4 I understand that there must be some kind of
problem. (take)
I …
5 He doesn’t think this is a nice place. (not like /
here)
He …
13
4
Something that affects us emotionally is
1
m…: I was
2
m… by that film. But if a person
is unexpectedly nice, we say it’s
3
t…: Her
kindness
4
… me.
When amused, people laugh softly or
5
c…, but
if it’s really funny, they’ll
6
b… out laughing.
7
G… is to laugh nervously or in a silly way: The
children
8
g… when they saw the clown.
A person may
9
b… into tears if upset. And
children
10
s… loudly when they cry.
When afraid or surprised, people make a noise
– they
11
g…: She
12
g… with horror. If we have
a strong reaction, e.g. fear, we are
13
o… by it or
14
p… with it.
gasp sob chuckle giggle
chuckle giggle gasp move touch
overcome burst sob paralyse
chuckled giggled overcome touched
paralysed with fear burst out laughing
burst into tears gasped with astonishment
The plot was quite
interesting.
Interesting? It was absolutely fascinating.
a Impersonal it : used when there is no real subject.
b Empty it : used when the structure requires an
object but there isn’t one.
c Anticipatory it : used when the subject or
object is very long.
Uses of it page 121

15. 14 THAT’S ENGLISH!
How are you feeling today?
B
Rank these factors in order of importance (1-5)
for a successful marriage.
sharing the same hobbies and interests being physically attracted to each other respecting each other liking each other’s family and friends sharing religious and political beliefs
Watch the documentary and choose the correct
option.
1 Dorinda and her husband split up after …
years of marriage.
a 21 b 31 c 13
2 Dorinda was a(n) … type of wife, who didn’t
have a life independent from her husband.
a daughter b adoring c doormatty
3 When Dorinda started travelling and ‘pushing
boundaries’, her husband … .
a refused to go with her
b was jealous of the attention she got
c was upset because she was away so often
4 Cheryl Massey thinks that when there are
negative emotions in a marriage, it’s difficult
for people to … .
a share them so they can be resolved
b act them out
c keep them inside
5 Emma and Sean are discussing the … for their
wedding.
a menu b guest list c seating plan
6 Cheryl Massey believes that … is essential to
build a strong marriage.
a feelings c expression
b emotional intelligence
What do you know about Miami?
THAT’S THE USA
6
1 Miami is in the state of Alabama / Florida … .
2 One of the best ways to tour the city is on a
Segway / bicycle … .
3 Cubans went to Ellis Island / Freedom Tower …
to be documented and processed.
Watch the video to check your answers.
Watch again and complete the fact fi le.7
1
DOCUMENTARY
Wearing your emotions on your sleeve
2 The Canadians are maybe a little bit more
closed or … than people in some cultures.
3 In the States, people wear their … on their sleeve.
4 In the States, I think people keep it … ,
especially if they are men.
Do you think these cultures are openly emotional
(O) or do people tend to hide their emotions (H)?
SAME LANGUAGE, DIFFERENT LIVES
3
2
Complete the statements so that they are true
for you.
1 For me, emotional intelligence is the ability to …
put yourself in somebody else’s place and
imagine how they see things. I think this can
help you solve problems because it gives you
more understanding.
2 I wouldn’t like to be a doormatty partner
because …
3 I would/wouldn’t like to visit Miami because …
4 I think it’s important to keep a stiff upper lip
when …
8
NOW YOU!
MIAMI
Visitors
1
… million
Nickname
The
2
… City (because it grew
so fast)
Community
70% from
3
… countries and
the Caribbean
Famous
landmarks
The
4
… Tower
Little
5
... (the Cuban quarter)
The Domino Park
Important
yearly event
The largest
6
… in the world
in Calle Ocho
4
5
Jamaica     Australia  New Zealand    Canada
South Africa    USA    Scotland
Watch the video and check your predictions. In
which culture is there a difference of opinion
about how emotional people are?
Watch again and complete the statements with
one word.
1 In New Zealand it’s important to keep a stiff
upper … .

16. 15THAT’S ENGLISH!
UNIT 1
Which of these statements do you agree with?
1 Women are better at expressing their feelings than men.
2 Society doesn’t allow men to express their feelings openly.
3 Women are emotional and men are rational.
Read the article about men and emotion and answer the questions.
1 Do you think it was written by a man or a woman? Why?
2 In your experience, do you think what the writer says about the
differences between the sexes is true? Why / Why not?
1
2
SKILLS WORK
Read the article again and complete the
summary with the correct form of the words in
bold from the text.
Listen to two couples talking to a relationship
therapist about their reactions to the article.
Who is the most emotional person in each
couple, the man or the woman?
Listen again and answer the questions.
1 What used to hurt Charo’s feelings?
2 How does Charo say that Mark copes with his
emotions?
3 How does Mark explain the fact that he finds it
difficult to talk about his feelings?
4 What makes Gianni ‘beside himself with rage’?
5 What sad event hit Sunita particularly hard?
What advice would you give to a young couple
about how to manage their different attitudes
towards expressing their emotions?
3
5
4a
4b
6
6
Well, I’d say that knowing and accepting that you’re different is the fi rst step towards a healthy relationship. Moreover, …
When men get
1
… or find themselves in
2
…
situations, they become more
3
… than women
do. They are also more likely to resort to violence.
Women generally manage their emotions more
successfully and when
4
… , they need to be
5
…
and to talk about their problems.
‘What are you thinking?’ Men hate
it when a woman asks them this
question because it represents a
fundamental difference between
the sexes. Women initially tend
to go quiet when they feel upset
or distressed, yet confusingly
for men, women also want to be
reassured by later talking through
the problem and assume that men
will want the same thing. Men,
however, stop communicating
when they feel they have a problem
to solve.
But men are not less emotional
than women: it’s just that the sexes
process emotion in different ways.
In fact, research suggests that men
are actually more sensitive to its
effects. For example, research
with children has demonstrated
that when boys burst out crying,
they release higher levels of stress
hormones into their bloodstream
than girls do. Similarly, when an
adult man becomes very emotional,
he goes to pieces physically much
more than a woman. His blood
pressure skyrockets, and he is
at risk of having a heart attack.
It also takes much longer for a
man’s blood pressure and immune
system to return to normal than
for a woman’s. It’s not surprising
then, that if a man thinks he might
be overcome by emotion, his first
instinct is to leave and calm down.
There’s another reason for this
behaviour, too. Men’s brains are
naturally wired for action and
strong emotion, such as anger,
which is likely to result in action –
possibly violence. So, ladies, don’t
let your feelings be hurt when your
man doesn’t want to talk to you
about his problems. It may be that
he’s just trying to protect himself –
and you.
Why a man can’t be more like a woman
 TRACK 5
(online source)

17. 16 THAT’S ENGLISH!
How are you feeling today?
WRITING
Choose the best defi nition of an anecdote.
1 an informal account of an event or experience
2 a funny story
3 a short, interesting, engaging, believable story from the writer’s personal past experience
Where would you expect to fi nd personal anecdotes?
1 letters between friends 4 blogs
2 personal statements for university or job applications 5 forums
3 a research paper 6 a report
Kibibi Odongo is a Ugandan-born nurse who lives in London. Read her anecdote and complete
it (1-7) with an adverbial phrase (a-g).
a after that c when my sight returned e at the very last moment g for a second
b luckily d as I lay on the floor f it happened some years ago in
Tick (T) the emotions you think she was feeling.
1a
1b
2
3
Writing a personal anecdote
Complete the groups of adverbial phrases with a phrase from the box which has a similar
meaning.
1 to start with, in the beginning, ... 4 luckily, fortunately, ...
2 after that, what happened next was, ... 5 for a second, for some time, ...
3 eventually, in the end, ...
4
A frightening experience
1
… a town in the Congo, where I’d been working as a nurse. I absolutely loved my job 
and was thrilled to be helping people, but unfortunately civil war had broken out. I’d 
already started making plans to leave and was quite relieved to be going: in fact, if I’m 
honest, I was actually desperate to leave. But on the morning of my departure, a group 
of rebel soldiers arrived. They were looking for food, money and petrol, and they would 
kill anyone who got in their way.
2
… , I’d had just enough time to hide under the bed. 
3
… , I could see the soldiers’ boots as 
they passed by. My heart was beating so hard I thought it might explode. If they found 
me, I knew I’d be severely beaten before they eventually killed me, and by then, I knew 
I would be glad to die. I’d been in war zones before and I knew what some soldiers were 
capable of: I’d been utterly horrifi ed by the atrocities I’d seen.
Finally, after what seemed like forever, the soldiers started to leave. But 
4
… , one of them 
stopped and bent down to pick up a ball that was next to the bed. He turned his head and 
looked straight into my eyes. He smiled slowly and I started to shake uncontrollably. 
5
… , 
everything happened in slow motion. He stood up and came towards me, and my blood 
turned to ice. 
6
… , everything went black, I think I’d literally fainted with terror.
But 
7
… , the soldier was running to catch up with his colleagues. He didn’t look back and 
he soon disappeared. I don’t know what had made him smile when he looked into my 
eyes, but thankfully, he had been touched by it and his humanity had triumphed.
surprisingly then finally for one moment at first
relief joy amusement ecstasy surprise
fear rage envy despair love

18. 17THAT’S ENGLISH!
UNIT 1
Read the anecdote again and answer the
questions.
1 When and where did the action take place?
2 Who was involved in the action?
3 What is the key event that grabs the reader’s
attention in this story?
4 Why was the writer so frightened? What did
she think was going to happen?
Anecdotes should use descriptive and evocative
language. Replace the highlighted words with
the words from the box.
1 We were all very upset about his death.
2 I was so scared that I literally lost consciousness
from the fright.
3 Everyone was very happy when the war
ended.
4 They’re in a real hurry to live somewhere else.
5 The thought of the destruction a bomb could
cause frightened me a lot.
Look at the fi rst paragraph of the story again.
1 What tense is used to talk about the background
action?
2 What tense is used to refer back to what
happened before the time of speaking?
Complete the paragraphs with the correct past
tense of the verbs in brackets.
1 It happened when I … home late from work. I
… late in the office to finish some work and I
… tired. (drive / stay / feel)
2 A few years ago, I spent a year living in Mexico
City. I … in a big hotel in the city centre. I …
never … work so hard before and I ... it difficult.
(work / have to / find)
3 I was once invited to stay in the home of a
billionaire. It was about the middle of my visit
and I … myself very much. I … any of the other
guests before and I … very alone. (not enjoy /
not meet / feel)
Good anecdotes should have memorable
endings. Choose the best endings for the
anecdote beginnings in activity 7b.
1 a When I got home I went to bed and slept
very well because I was very tired.
b I was very shaken by the whole experience
and as soon as I got home, I poured myself a
large drink.
2 a That experience, though hard, was
invaluable: I realised I was capable of
making it on my own.
b I learnt a lot from working in that environment,
and I really enjoyed myself.
3 a Then I started talking to some people and I
actually had a great time: they were really
funny.
b I realised that underneath everyone is the
same and that we shouldn’t judge people on
what they have or don’t have.
Write a one-sentence memorable ending for
these anecdotal situations.
5
6
8b
7a
7b
8a
1 I had had the best day of my life! It was a
sunny summer’s day and I’d arranged to meet some friends for a quiet picnic in the park.
2 I’d been studying hard all year and I was
exhausted. The exams had been challenging and I was nervous about the results.
3 The holiday of a lifetime … at least that’s what
the advert had said. It all started to go wrong from the moment I stepped out of my front door.
Think of a time in your life when you experienced a strong emotion. Look at the questions in activity 5 and make notes.
Write a short anecdote (150-180 words) about
an occasion when you experienced a strong
emotion. Use your notes from activity 9a.
Remember to include the following:
• who, what, when, where and why
• narrative tenses
• adjectives, adverbs and modifiers to make the
story interesting and powerful
• sequencing words and adverbial phrases
• connectors to link the actions
• a memorable ending
9a
9b
ecstatic devastated by desperate
turned my blood to ice fainted with terror

19. 18 THAT’S ENGLISH!
2
UNIT
When in Rome ...A
3 Where is Anthony taking Shelly?
4 What has Bridget bought?
Read the extracts from the drama and match the
expression in bold with a meaning from the box.
1 Shelly: I just gave him a load of coins.
Anthony: They were pound coins, mom.
Shelly: Well, blow me down. That little thing is
a pound?
2 Anthony: Listen, mom, don’t take this the
wrong way, the English keep themselves to
themselves more than us.
3 Shelly: When your father was alive, I would
never put my plans before his.
Anthony: Don’t go there, mom.
4 Anthony: Mom, you’re not putting that on
my chef’s salad. You’re not at home now. And
when in Rome, do as the Romans do.
Complete the sentences with the correct
expression from activity 5.
1 Whilst you’re here, I’d advise the women to
wear trousers in public. So, … .
2 A: He’s a good worker, but he’s late every day.
I need to speak to him about it.
B: Just … , Jim. People have different attitudes
to time over here.
3 Well, … . If it isn’t my old friend, Al! What on
earth are you doing here?
4 It’s not that people are unfriendly, they just …
more than we do.
Are the statements true (T) or false (H)? Correct
the false ones.
1 Generally speaking, Americans tip more
generously than British.
2 Anthony’s mother doesn’t talk much.
3 Americans are more reserved than English.
4 Bridget promises not to miss the wine tasting
evening next week.
5 Shelly is worried about her weight.
Answer the questions.
1 Why is Bridget upset with the shop assistant?
2 Why does the man pay for Shelly’s coffee?
AFTER YOU WATCH
3
4
5
6
Match the American words to the British
equivalent from the box.
1 cab 3 cell 5 elevator
2 pants 4 mom 6 sidewalk
1
BEFORE YOU WATCH
OBJECTIVES
• To discuss personal habits and social
customs
• To describe changes in social behaviour
Answer the questions.
WHILE YOU WATCH
2
1 What aspects of Bridget’s behaviour does Shelly
criticise?
2 What things does Shelly notice are different in
British cafés and restaurants?
It’s just good manners
mobile lift trousers taxi pavement mum
to be introverted and reserved
to find something very surprising
to adapt your behaviour
to avoid a topic
NOW YOU!
What examples of good manners do you think
are most essential? What examples of bad
manners annoy you the most?
7
One example of essential good manners for
me is ...

20. 19THAT’S ENGLISH!
The speakers below were asked the following question: Are you a creature of habit and in
what ways?
1 Predict two habitual actions that the speakers will mention.
2 Watch the video and check your predictions.
Which speakers … ?
1 don’t see themselves as creatures of habit
2 are religious people
3 talk about the things they do after they wake up in the morning
4 mention OCD (obsessive compulsive disorder) and touching things in a certain order
5 wish they could be less of a creature of habit outside their work and daily routine
Complete the sentences with up to three words in each gap.
Cheryl: I do the same things every day.
1
… the day with morning mass and then go out with
friends. I’m back home at a certain time to
2
… the house.
Victor: Personally, I do everything the same way, every day. So, um, everything. So, from
when I wake up in the morning, I brush my teeth the exact
3
… . When I shower, I dry
off in the very exact same way. I
4
… .
Borislav: I have
5
… every day and that's what I do.
9b
9a
8
ACTIVATE YOUR ENGLISH!
Match the beginnings of the phrases (1-5) from the videos to the endings (a-e).
1 Everything I do,
2 It’s common to
3 She’ll go on for ever
4 I know I’m always
5 You’re always going on
a about seeing a musical in the West End.
b doing this.
c leave 20% if the service is good.
d it has to be the same.
e if you don’t stop her.
10a
19
STREET INTERVIEWS
NOW YOU!
Are you a creature of habit?11
10bRewrite the descriptions of habits using the
structures given in activity 10a.
1 You often talk about buying a new house.
(always + -ing go on about)
You’re always …
2 People in my country usually shake hands the
first time they meet. (common)
3 She always chooses blue; she doesn’t like any
other colour. (has to)
4 They often try new diets because they want to
lose weight. (always + -ing)
5 He finds it difficult to make decisions. I always
decide for him. (will never)
Nicole Gina Victor Thierno Cheryl BorislavKristen
I’m definitely a creature of habit. I need …

21. 20 THAT’S ENGLISH!
It’s just good manners
Match the behaviour shown in the pictures to
the verbs in the box.
READING
Complete the sentences about British culture
with words from activity 1a.
1 In the past, men who used to open doors for
women were said to … , but not so much now.
2 We normally only … people … to congratulate
them, for example if they win a competition.
3 Family will … you, but you’d be shocked if
your colleagues did.
4 It is generally considered bad taste to … about
how much money you have.
5 Young people sometimes drink too much and
behave badly. They often … and … about their
behaviour next day!
6 It’s considered rude to … in public or burp
when eating in company.
Read the title and the fi rst paragraph of the
following text. Where do you think the text is
from?
1 a biography
2 an American magazine
3 a British magazine
1b
2
20
1a
4
5
1
2
3 6
A legal alien: an
Englishman in LA
British Actor, Ralph Wilding, talks about adapting to life in Hollywood
The first thing a British person needs to adapt
to when in LA is the optimism. Angelinos tend
to present everything positively since, as the
writer Julian Fellowes* observes, ‘LA is a town
where status is all and status is only given to
success. How’s the family? Great! The new job?
Best decision I ever made! The house? Terrific!
And this is when you both know that our man
is bankrupt, the bank is about to repossess his
house, his children are on drugs and his wife
about to divorce him.’
If you want to fit in in LA society, you too
will have to learn this optimism. And this
includes getting used to ‘talking up’ your
achievements. In Britain, we value modesty
and there’s a stigma attached to talking about
one’s own achievements. In fact, the opposite
– self-deprecation – is more acceptable.
However, in a place where everything – even
your shoes – is all ‘great’, it’s not a good idea
to put yourself down. If you’ve just won the
Nobel Prize for literature, don’t say to people,
‘Yes my last little book did rather well’. People
will either be offended by your insincerity, or
worse, simply believe that your book really is
nothing special.
Another thing that can be a culture shock for
Europeans is the American work ethic. My
LA friends will go on and on about how hard
they work: they’re always boasting about their
‘100-hour weeks’ as if they were a status
symbol. Hard work is highly valued in
American culture, an attitude that dates
from the Pilgrim Fathers, the first European
settlers. Even now, most American companies
only give two weeks’ paid annual holiday and
hug slap someone on the back
have good manners pick your nose boast
blush / feel embarrassed
After
you!

22. 21THAT’S ENGLISH!
UNIT 2
21
Read the complete text. What does the author
say about … ?
1 success 4 optimism
2 modesty 5 hugging people
3 work 6 good manners
Read the text again and decide if the sentences
are true (T) or false (H). Correct the false ones.
1 Ralph thinks that the Angelinos are more
positive than the British.
2 Angelinos don’t especially admire very
successful people.
3 Modesty is important to the Angelinos. You
shouldn’t boast about your success.
4 Ralph probably tends to be self-deprecating.
5 Americans work longer hours than most
Europeans.
6 Ralph still feels uncomfortable when his
American colleagues hug him.
Complete the sentences with the expressions in
bold from the text.
1 My parents always had a strong … and would
only give me pocket money if I helped round
the house.
2 iPhones have become an important … for
young professionals.
3 Although my father isn’t normally … , he
gave me a big hug when I came back from six
months in Australia.
4 In the acting profession, there’s … to women
being overweight.
5 Living in China was a huge … for him and he
found it difficult to adapt.
6 I think … is charming: modesty and being able
to laugh at yourself is great.
7 He’s got a bit of a … , he seems to feel that
enjoying himself is wrong!
Complete these sentences so that they are true
for you.
1 My attitude towards the American work ethic
is …
that it’s ridiculous! How can anyone think it’s
healthy to work a 100-hour week and only
have two weeks’ holiday?
2 Among my possessions, the object that is
closest to a status symbol is … because …
3 I do / don’t consider myself a physically
demonstrative person. I often / don’t usually …
4 When people are self-deprecating, I …
5 In our society, I think there is a stigma attached
to …
3
4
5
6
 TRACK 8
workers are expected to arrive early and stay
late daily.
The puritanical streak in American culture
expresses itself in other ways too. Many of the
rules of ‘polite behaviour’ my friends lecture
their children about – don’t stare at people or
pick your nose in public, put your hand over
your mouth when you yawn, don’t burp or put
your elbows on the table during meals – are
also part of British culture. But I was surprised
by how much less adult Angelinos swear, drink
or tell rude jokes than my British friends, and by
the strict laws about swearing and nudity on TV.
But if you can cope with becoming a wildly
optimistic workaholic, there is much to enjoy
in Los Angeles. It’s easy to like the friendly,
physically demonstrative Angelinos. At first,
I used to be embarrassed when my colleagues
hugged me and slapped me on the back, and
when the (male!) receptionist at the studio
said, ‘You look great in that sweater, it matches
your eyes’, I would find it difficult not to blush.
But now, I’ve started hugging and backslapping
myself – and no doubt I’ll soon start telling
people they look fantastic too. In LA, it’s only
good manners – and I think I’ll miss it when I
go home.
*Past Imperfect by Julian Fellowes

23. THAT’S ENGLISH!
It’s just good manners
22
Tom and Jen are talking about their marriage
problems. Rewrite their remarks using the
structure in brackets.
1 Tom: She shouted at me a lot. (keep on)
She kept on shouting at me.
2 Jen: I always believed that we would soon be
moving back to LA. (carry on)
3 Jen: When he told me about staying in
London, I cried a lot. (repetition of verb)
4 Tom: I always hoped that our marriage would
work. (keep on)
5 Jen: I continued trying to find a job. I refused
to give up. (go on)
6 Tom: I tried to earn more so she’d be happy: I
worked a lot. (repetition of verb)
7 Jen: He comes home late from the office every
night. (present continuous + always)
Look at the extract from Jen’s diary. Then choose
the correct answers to complete the explanation.
LANGUAGE STUDY
Listen to three people talking about their habits
when eating out, travelling or shopping. Who
talks about what?
1 Liliane: … 2 Robert: … 3 Dieter: …
Listen again and answer the questions.
1 What does Liliane say about lists? What is she
always looking for?
2 What will Robert always visit before he eats
out? What is he constantly trying?
3 What is Dieter always experimenting with?
What will he try to do before he gets on the plane?
Listen again and complete the sentences.
L: I
1
… often … a list before I go out but I
2
…
always … it. I
3
… also always … for bargains.
R: I
4
… always … the kitchens. I
5
… just … my head
round the door. I
6
… constantly … new places.
D: I
7
… usually … to the airport with lots of time.
I
8
… almost always only … hand luggage. I
9
…
always … with ways to carry as little luggage
as possible. I
10
… to find somewhere to eat.
Think about your eating out, shopping and
travel habits. What type of things do you fi nd
yourself always doing? What will you usually do
as a matter of course?
Eating out: When I’m meeting friends for lunch
or supper, I’ll always let someone else choose
the restaurant.
Shopping: ...
Travel: ...
Tom (British) and Jen (American) live in London,
which Jen hates. Complete the dialogue between
Tom’s mother and sister with the correct form of
the verb in brackets: will + infi nitive or present
continuous.
Mother: Jen is having a difficult time in London.
She
1
won’t go out (not go out) and try to
meet people, and she
2
… (never help)
in the house. She
3
… constantly …
(moan) about how dirty and expensive
London is, but she
4
… (spend) a fortune
on taxis and clothes every week.
Sister: Why doesn’t she get a job?
Mother: Well, it’s not easy for an unknown
American actress. And if I suggest she
does something else, she
5
… (get) really
angry. Sometimes she
6
… (not speak)
to me for days. And she
7
… always …
(make) plans for when they’re back in LA.
Sister: Does Tom know how unhappy she is?
Mother: Of course, and he
8
… always … (talk)
about moving back to the States, but
I don’t think he’s serious. When she’s
upset he
9
… (buy) her presents and he
10
… (make) her promises, but I think he
should be honest with her.
1a
1b
1c
2
3
4
5a
9
9
9
I’m trying to get used to living in the UK, but
it’s hard. I just can’t get used to the accents –
well, I am used to Tom and his mother’s accent
now, and with time I might even get used to
their friends’. When I first arrived, nobody could
understand me either, but everyone seems to
be used to hearing my American accent now.
Describing habitspage 123
Describing repetitive behaviourpage 123

24. THAT’S ENGLISH!
UNIT 2
Choose the correct form of the verb. In which
case are both options correct?
6
7a
7b
8b
8a
Write three things you used to / didn’t use to do
and three things you would / would never do
when you were younger.
I didn’t use to be very shy as a child, in fact, I was
pretty outgoing.
I would never drink my milk at morning break. It
used to make me feel sick.
Write three things you are used to doing or are
getting used to doing now.
I’m used to trying new foods from different
countries.
I’m gradually getting used to the heat.
Check the highlighted verbs in the text on pages
20-21. Complete the sentences with the correct
form of a verb from A and a preposition from B.
A
B
1 He is finding it difficult to … his new life in Brazil.
2 Don’t … yourself … . You’re just as good at
your job as anybody else in the office!
3 She’s worried that she won’t … very well in
her new job. She’s younger than most of her
colleagues and the only woman.
4 He’s always … his great qualifications, but he
isn’t any better than you or me.
5 Do you think you can … looking after a family
and working full time?
Complete the sentences so they are true for you.
1 In order to fit in with my friends / in my family,
you need to be interested in sport, or at least
pretend!
2 I often find it difficult to cope with …
3 Something I’ve had to adapt to is …
4 When someone brings up the topic of … in
conversation, I …
5b
Also, I find the English very distant. In the US, I
1
…
friendly smiles from everyone, and so I can’t
2
…
(be) polite but reserved all the time. In Los Angeles,
I had my own car, and so I
3
… (be) independent. But
here I simply can’t
4
… (drive) on the left, so I take
taxis. And as for the weather! Well, coming from
LA I
5
… (feel) warm all the time, though I suppose I
6
… the cold now – at least my nose isn’t constantly
red now! But I don’t think I’ll ever
7
… the rain. And
I definitely won’t ever
8
… the short winter days –
it’s dark at 4:30 pm!
23
adapt talk put fit cope
with down to up in
case are both options correct?
I
1
used to live / would live in the Hasidic
Jewish community in Brooklyn. My childhood was very happy. I
2
wouldn’t be / didn’t use
to be dissatisfied with the Hasidic way of life then. That started when I was older. At school, we studied the Torah and I
3
would make / used
to make the Rabbi angry by asking too many questions: I
4
got used to / get used to being
regularly punished for my curiosity! There were so many things we were forbidden to do: I
5
used to speak / would never speak
to girls for example, except for my sisters, because there was complete segregation of the sexes. I
6
used to want to / would want
to go to the movies so badly that I started
going in secret. As a teenager, I worked with my father as a wedding singer and we
7
would
sing / didn’t use to sing and dance all over New York. The men and the women celebrate separately at Hasidic weddings, but I
8
got
used to wondering / used to wonder what
it would be like if we could sing and dance together.
Complete the rest of the extract with the correct
form of be used to or get used to and the verb
in brackets.
• If you are used to something you
1
don’t find /
find it unusual.
• If you are getting used to something you
2
are /
aren’t becoming accustomed to it.
• Be used to and get used to can be followed by
3
a noun / -ing or a noun.
Get used to and be used to page 123
Describing past habits and routinespage 124

25. 24 THAT’S ENGLISH!
It’s just good manners
B
Answer the questions. Match the words (1-3) to the pictures (a-c).
1 wood carving 2 basketry 3 beadwork
THAT’S THE USA
5
Watch the video and answer the questions?
1 What is a chickee?
2 How long did it take Linda to make the big
sweet grass basket?
3 Why did the Seminole have a reputation for
being ‘wild people’?
4 In traditional Seminole society, who is the
head of the family?
5 Which clan do Sam and his family belong to?
6
1
DOCUMENTARY
Modern working habits
1 How many hours do you usually work a day or
a week?
2 Do you usually take a lunch break? How long
is it?
3 What makes you happy at work?
Watch the documentary and decide if the
sentences are true (T) or false (H). Correct the
false ones.
1 If someone is chained to their desk this means
they work for long hours and often don’t take
a lunch break.
2 Habitual overwork can result in workers
becoming exhausted and burnt out.
3 Salesforce is an innovative company with a
very open culture.
4 Salesforce encourages the spirit of competition
in its employees.
5 Damilola Erinle from Salesforce thinks work
and home life shouldn’t be separate.
6 Consultant Charles Fair says that trust is not
that important in creating a great workplace.
Which of these personal qualities or habits do
you personally appreciate the most? Choose
your top three.
SAME LANGUAGE, DIFFERENT LIVES
3
2
What personal qualities do you think are the
most and the least highly valued by Spanish
people?
7
NOW YOU!
I think one of the qualities Spanish
people value most is ... . It’s very
important to come across as a ...
person who means what they say.
I don’t think the Spanish value … as
much as in some other cultures ...
4
c
a
b
politeness    openness    sense of humour
 kindness    punctuality    cleanliness
being respectful    honesty
Watch the video. For which culture is each of the
qualities or habits below the most important?
1 sense of humour
… and New Zealand
2 respect for your elders
3 being kind and polite and having good manners
4 general respect for people around you
5 being close to your family
6 punctuality and cleanliness

26. 25THAT’S ENGLISH!
UNIT 2
In which parts of the world do you think
there may still be undiscovered tribes?
What do you know or have you heard
about them?
Read the text about the Sentinelese. How
would you describe their attitude towards
strangers?
1
2a
SKILLS WORK
Read the text again and complete the table about the Sentinelese.
Sanjay Singh, an Indian anthropologist, is talking to Laila Da Silva, a student, about his
experiences with the Sentinelese. Listen and answer the questions.
1 What does Sanjay say about the Sentinelese’s attitude to fire?
2 What surprises Laila about the Sentinelese social structure?
3 Why does she say that the Sentinelese have ‘an ideal life’?
4 What three examples does Sanjay give of ways in which the Sentinelese way of life could
seem very primitive to us?
In your own words write a paragraph (70-100 words) about the Sentinelese. Include the
information in activity 2b and say what you think would be the advantages and disadvantages
of introducing them to modern civilization.
The Sentinelese live on an island off the coast of India and follow a way of life that is probably
similar to how our ancestors lived thousands and thousands of years ago. The population of
the Sentinelese is estimated to be between 100 to 250 in total …
2b
3
4
11
Where they live
Diet
Size of population
Traditional greeting
 TRACK 10
North Sentinel Island is a tiny island of about 72 km
2

in the Bay of Bengal and is part of the territory of
India. On the island lives a remarkable isolated tribe
whose habits and customs haven’t changed since
the Neolithic Age and who reject, with violence, any
type of communication with outsiders. They attack
– and will kill – anyone who tries to visit the island.
Anthropologists believe that the tribe originally
migrated from Africa around 60,000 years ago. They
live exactly like our earliest ancestors: they don’t
even practise agriculture, but instead survive on a
diet of jungle fruits, fish and honey.
In the 80s, an Indian anthropologist called TN
Pandit started to try to make friendly contact with
the Sentinelese. His team would leave gifts of
pigs and coconuts on the beach, but for years, the
Sentinelese would take the gifts, and in return,
shoot arrows at the expedition boat. Finally, in 1991,
the tribe allowed Pandit alone to land, but he had
to take off his glasses and all his clothes first. The
Sentinelese didn’t understand what his clothes were
for and believed that he could be hiding something
under them!
Pandit believes there are between 100–250
Sentinelese. He visited them many times, recorded
their language and learned their traditional greeting,
which is to sit on your friend’s knee and slap your
right buttock. However, they are not interested in
adapting to modern life – all they want is to be left
alone. The Indian government has decided to honour
their wishes, at least for now, and has introduced a 3
mile ‘no-go’ zone round the island.
The last undiscovered tribe: the Sentinelese

27. 26 THAT’S ENGLISH!
It’s just good manners
SPEAKING
Discuss the questions.
1 Do you sometimes swear? When?
2 When is swearing acceptable and not
acceptable in your culture?
3 Are there any words that you consider taboo
and would never use?
Listen to a linguistics expert talking about
swearing and exclamations in English. Answer
the questions.
1 Which three subjects are most English
swearwords related to?
2 What two English swearwords does the
speaker mention?
3 Where do they originate from?
4 What is an expletive?
5 What do you think ‘mind your language’ means?
Listen again and complete the exclamations.
1 Absolutely … !
2 Why … did they do that?
3 What in … are they doing now, … idiots?
4 He’s … person I would consider employing!
5 Don’t look now, but … Sam is coming!
6 For … , mind your language!
Underline the most stressed word(s) and mark
with an arrow the intonation (A then ’, or ’
and then A) in the exclamations in activity 2b.
Listen again, check and repeat.
1 Absolutely no way!
Complete the sentences below.
1
2a
2c
3
2b
Match the descriptions from the box to the photos.4a
invading someone’s personal space having a laid-back attitude complaining
public displays of affection slurping your food deferential behaviour
12
13
12
I rarely swear and I fi nd it quite offensive when
other people do. Like my grandmother always
used to say, ‘If your vocabulary weren’t so
limited, you wouldn’t need to swear.’
Monologue: comparing social habits and customs
1
2
3
4
5
6
A’
Complete the sentences below.
In an expletive or exclamative sentence,
• the intonation often
1
goes up / goes up and
then down
.
• the intonation is
2
more / less heavily marked
than usual.
• the expletive or exclamative is the
3
most /
least heavily stressed word in the sentence.
Intonation of exclamationspage 147
Showing impatience page 124

28. 27THAT’S ENGLISH!
UNIT 2
Discuss your answers to the questions with a partner.
1 What eating habits do you consider unacceptable?
2 What are your feelings about public displays of affection?
3 Do you usually complain if you have a problem in a shop or a restaurant?
4 Who do you habitually defer to: e.g. your parents, older people, your boss?
5 Do you have a laid-back attitude to life or are you more uptight?
Listen to Satoshi Mizushima talking about his country’s culture and social customs and
choose the correct answers.
1 Satoshi is comparing Japanese and British culture / experiences and attitudes.
2 He says that the British / Japanese used to have a reputation for being reserved.
3 He describes a kiss / a bow as ‘an intimate gesture’.
4 European societies are less / more individualistic than Japanese society.
5 He says that both the British and the Japanese / the Japanese prefer indirect communication.
6 According to Satoshi, not saying what you think hurts / protects social harmony.
7 Satoshi thinks that the Japanese and the British share a tendency to be eccentric / dress
crazily.
Listen again and complete the phrases Satoshi uses in his talk.
Making generalisations
1
… my experience,
2
… speaking,
Drawing attention to a funny or surprising fact
3
… enough,
Illustrating a point
4
… , for example
Adding points
Not
5
… , but also
But
6
… us not forget (that)
Contrasting This is in
7
… to
Concluding / summarizing All in
8
…
Add the expressions from the box to the table in activity 5b.
You are going to prepare a talk contrasting the habits of your own culture with another culture
you know about. Choose three of the topics from the box below and make some notes.
Give your talk. Use your notes from activity 6a to help you and include expressions from
activity 5b to structure your talk and contrast your main ideas.
4b
5a
6a
6b
5b
5c
To conclude / sum up To give you an idea Surprisingly On the other hand But in fact / actually
food social life culture
money and work greeting styles
attitudes towards animals and children
14
14
I am going to talk about the differences between Spanish and American culture.
In my experience, most Americans …
social life: families get together to celebrate
important dates like birthdays, anniversaries, etc …
greeting styles: friends always kiss on both
cheeks when they meet, …
I can’t stand it when people slurp or eat with
their mouth open. It’s just such bad manners!

29. 28 THAT’S ENGLISH!
3
UNIT
Exceptionally giftedA
WHILE YOU WATCH
2
5
6
1
BEFORE YOU WATCH
NOW YOU!
7
AFTER YOU WATCH
3
A bright future
• To make predictions
• To organise written information
OBJECTIVES
4
Do you agree or disagree with this statement?
Being good at school subjects like languages and
maths is a sign of true intelligence.
Answer the questions.
Answer the questions.
1 What did the teacher tell Adrian about Rosie’s
attitude to school?
2 What did the teacher say may be Rosie’s problem?
3 What mistake did Karen recall making at school?
4 What help did Karen get and why?
5 How does Karen offer to help Adrian?
Decide if the following sentences are true (T) or 
false (H). Correct the false ones.
1 Adrian thinks the puzzles look difficult.
2 IQ tests are not always fully accurate in assessing
children’s abilities.
3 The multiple intelligence test will definitely
reveal if visual-spatial intelligence is Rosie’s
strongest area.
4 The tests revealed that Rosie is unusually bright.
5 Rosie is now getting extra encouragement at
school.
2 What possible reason does Laura give for Rosie’s
poor results at school?
Compare the experiences of Rosie and Karen in 
the drama with your own experience at school.
Choose the option that best matches the 
expressions that Adrian and Laura use.
1 Adrian: Some of those look mind-bending.
a They require a lot of effort.
b They seem very difficult.
2 Adrian: Rosie loves puzzles. She’s bound to be
able to do them.
a She’ll almost certainly be able to do them.
b She has no choice whether to do them or not.
3 Laura: Some doubt has been cast over the
accuracy of the IQ test.
a It is definite that IQ tests are inaccurate.
b It is uncertain whether IQ tests are accurate.
4 Laura: I’m not trying to blind you with science.
a To confuse you with technical information.
b To make you think I am very intelligent.
5 Adrian: Rosie’s been identified as exceptionally 
gifted.
a She has a natural talent for arts.
b Her intelligence quotient is very much above
average.
Use the correct form of the expressions from 
activity 5 to complete the sentences.
1 One student took a mobile phone into the
exam room and so ... over all the results.
2 Some children who behave badly at school
are in fact ... and bored by normal lessons.
3 I tried my best to follow the lecture on the
universe, but the speaker ... and I couldn’t
follow it.
4 Alice has always been brilliant at maths so
she’s ... to get an A grade.
5 I can’t understand these instructions for
installing this machine at all – they seem ... .
I really understand how Rosie felt because
I was always being told off for ... In fact, I
couldn’t see the board and ... I didn’t have
a problem like that but I recall one of my
friends was often in trouble for ...
1 Why is Adrian worried about Rosie?

30. 29THAT’S ENGLISH!
ACTIVATE YOUR ENGLISH!
10a
10b
10c
29
STREET INTERVIEWS
Match the expressions from activity 9b (1-4) to 
the meanings (a-d).
a intelligent
b think about a problem and decide on the solution
c everyone thinks you should
d think
Complete the sentences so that they are true 
for you.
1 I guess something very intelligent would be ...
2 I’m good at / not good at figuring out ways to ...
3 Doing everything you’re supposed to do is ...
4 Some people think ... is smart but in my opinion ...
Use the correct form of the expressions from 
activities 5 and 9b to complete the text.
The speakers were asked the following question: Can you tell us about a time when you acted
intelligently, or wished you had?
1 In which of the following situations do you think acting intelligently is important?
1 solving problems 3 everyday life 5 choosing a holiday 7 studying
2 playing a board game 4 career decisions 6 watching TV
2 Watch the video to see if any of the ideas are mentioned.
Which speakers … ?
1 have to solve unexpected problems on a regular basis
2 realised there would be problems at work and left the job
3 have learnt to control their behaviour from past bad experience
4 act intelligently, doing every day what they are supposed to do
5 think studying is a wise choice
6 regret not acting more wisely in a particular situation
Listen to the speakers and complete the sentences.
Jenna: I think every day I do something really clever, to be honest. Working, going to work,
getting up, doing what you
1
... to do every day.
Diquietta: I
2
... something very intelligent would be graduating from college.
Victor: You have to
3
... ways to fix it.
Thierno: So I’m being
4
... right now and I’m being intelligent, so I’m very proud of that, yes.
9b
9a
8
Diquietta Nicole Chelsi Victor Cheryl Thierno BorislavJenna
NOW YOU!
11Think about a time you acted intelligently or 
wish you had.
I remember I didn’t listen to my teacher’s advice about my studies and later I realised ...
get older. Scientists have proved keeping the brain active is
2
... have a positive effect so many
people try to do
3
... puzzles regularly to challenge
their brains. Consuming fish oil may be beneficial especially for children although recently
4
... on
its usefulness. However, many parents believe that giving their children fish oil will help them develop their potential and become
5
... . In the
past people were
6
... stand on their heads for ten
minutes a day so that more blood reached the brain but luckily that idea is no longer popular! A lot of websites which are trying to sell vitamins try to
7
... which can leave you even more unsure
what to do. I
8
... the answer is to keep your mind
active and eat healthily.activities 5 and 9b to complete the text.
Nowadays, many people are interested in improving their memory and staying
1
... as they

31. 30 THAT’S ENGLISH!
A bright future
READING
1b
2
3
30
1aClassify the statements into advantages and 
potential dangers of using technology. Add your 
own ideas.
1 Machines can’t interpret feelings, so
interaction is more dehumanised.
2 We are too dependent on computers and
technology, which is problematic if a machine
breaks or crashes.
3 Machines don’t make mistakes, people do.
4 Workers are replaced by machines, which
increases unemployment.
5 People stop thinking about how to solve
problems because machines can do it for them.
6 Technology means more people have access
to education, health care, etc.
Read the text. What potential dangers does it 
mention?
Read the text again and complete the paragraphs 
(1-5) with the missing words (a-e).
a However, according to
b There are also concerns that millions of jobs
c Just imagine a world where a person’s mind
can live forever
d Colleagues recall thinking Kurzweil was mad,
e Ray Kurzweil started out as a technology
whizzkid
Choose the best summary for the text.
1 Humans will not be able to control artificial
intelligence.
2 Artificial intelligence can benefit society in
numerous ways but it must be controlled.
3 The benefits of artificial intelligence are much
greater than the dangers.
Advantages Potential dangers
5
ARTIFICIAL INTELLIGENCE:
GOOD OR EVIL?
1 ... because it is linked to a computer, a world
where all vehicles are driverless and where tiny
computers will thin our blood automatically,
and therefore, increase our brainpower. A
nightmare or a thrilling prospect? It all depends
on whose point of view you share.
2 ... whose unusual theories and predictions
have often become reality: in 1990, he
predicted that a computer would beat a world
chess master by 1998. In 1997 IBM’s Deep
Blue achieved this. He is also the brains
behind many devices that have transformed
the world, such as the first computer program
that could actually read type. Kurzweil now
predicts that the moment when a computer
will show intelligent behaviour similar to a
human’s will be reached in 2029.
3 ... but now his views are more accepted.
Recently, Kurzweil was made the leader of
Google’s artificial intelligence (AI) project
and announced that his team are going to
brainstorm ideas and will be developing
programs to teach computers to understand
natural language. At present, computers don’t
understand the meaning of what we write, so
they can’t interpret the message. But by 2045,
Kurzweil predicts that computers will have
become a billion times more powerful than all
the human brains on Earth. While that might
sound worrying to you and me, Kurzweil is
very excited by the idea. He even feels that the
changes we are going to see will be beneficial
for and desired by everyone – for him, it’s a
no-brainer.
10
15
20
25
30

32. 31THAT’S ENGLISH!
UNIT 3
 TRACK  TRACK  TRACK 151515
31
4
5
6
Are the following statements true (T ) or false 
(H)? Find information in the text to justify your 
answers.
1 Ray Kurzweil’s ideas are not very practical.
2 Ray Kurzweil is more respected now than before.
3 Experts don’t know exactly when computers
will demonstrate the ability to think like humans.
4 Computers can already understand the
concepts in a text.
5 Ray Kurzweil cannot understand why anyone
would object to the benefits AI will bring the
human race.
6 Stephen Hawking is not open to the benefits
of computer science.
7 Stephen Hawking thinks it is inevitable that
intelligent computers will take over the world.
8 Other potentially dangerous scientific
developments have been successfully
controlled.
Match the expressions (1-7) to the defi nitions (a-g).
1 a no-brainer
2 whizzkid
3 the brains behind (something)
4 the brainchild
5 it’s not rocket science
6 brainpower
7 to brainstorm
a the person responsible for inventing something
b it’s easy to do
c to generate ideas from a group of people
d a highly successful young person
e intelligence
f so obvious you don’t need to think about it
g an original idea, concept or invention
Complete the sentences with one of the 
expressions from activity 5.
1 The Internet was ... of British computer expert
Tim Berners-Lee.
2 Richard Branson was a ... who started a music
publishing company before he was 20.
3 Not many people know it was a woman,
Josephine Cochrane, who was ... the invention
of the dishwasher.
4 Fish oil is believed to increase a child’s ... and
ability to concentrate.
5 Don’t use your date of birth as a password – ...
to realise it’s important to create a safe one.
6 The boss asked us ... some ideas for new
marketing strategies.
7 Of course I want scientists to find a cure for
cancer – it’s … .
4 ... Professor Stephen Hawking, ‘the development
of full artificial intelligence could spell the end of
the human race’. Hawking suffers from motor
neurone disease and uses a new computer
system to generate speech. The system, using a
predictive text keyboard which is the brainchild
of British company Swiftkey, analyses how
the professor thinks and his personal style,
retrieves the information, and then suggests
words he might want to use. While Hawking
admits this is very useful, he reminds us of the
danger of creating artificial intelligence that
is superior to human intelligence: ‘It would
take off on its own, and redesign itself at an
ever increasing rate’. Hawking concludes that
‘humans, who are limited by slow biological
evolution, couldn’t compete and would be
superseded’.
5 ... will be lost to clever computers. More
seriously, scientists are warning of the
need to debate the use of AI in warfare and
the dangers of terrorists gaining control
of the Internet. Many universities will be
incorporating safeguards to prevent the
unauthorised use of AI projects. Similar
guidelines on controlling DNA technology
have worked well for 39 years so it’s not
rocket science to protect ourselves. The big
question is, can we really afford not to use
AI to find cures for disease, develop clean
energy and provide education? 35
40
45
50
55
60
65
(online source)

33. 32 THAT’S ENGLISH!
A bright future
32
LANGUAGE STUDY
1
2
3a
3b
3c
3d
4a
4b
16
16
Rewrite the sentences with the correct form of 
going to or the present continuous.
1 I’ve got an appointment at the psychologist’s
at 9:00 a.m. tomorrow. (see)
I’m seeing the psychologist at 9:00 a.m.
tomorrow.
2 My daughter’s definitely decided to study a
Masters in Intelligence Studies next year. (study)
3 Do you intend to take the test? It’s very difficult!
(take)
4 He’s thinking about opening a language
academy. (open)
5 There’s a study group meeting at my place on
Friday at 8:00 p.m. (have)
6 I’ve got a ticket to go to a lecture on multiple
intelligences on Saturday. (attend)
Complete the text with the correct form of the 
future with the verbs in brackets.
Listen to the speaker. What is he describing? 
Listen again and complete the extracts.
1 First of all, we … for a traditional Scottish
breakfast.
2 Next, we … a whisky distillery.
3 By the way, we … through some lovely
countryside.
4 Then, we … the rest of the day in …
In which extracts could you use the present 
continuous as well as the future continuous?
Artificial intelligence is making our lives easier
daily. According to experts, by 2040 we won’t
even need to pass a driving test because everyone
1
... (use) driverless cars. It is predicted that by then
the number of traffic accident deaths
2
... (fall)
to zero if all vehicles are computer-controlled.
Additionally, the number of injuries on the roads
3
... (drop) dramatically. People will save a lot
of time as they
4
... (travel) safely at much faster
speeds, there will also be fewer traffic jams, and
the job of delivery drivers
5
... (disappear).
B:  No, I haven’t. But I
1
… (see) her tomorrow
at Peter’s wedding. She’s also invited.
2 A:
2
… you … (go) to the meeting tomorrow?
 B: Yes, I am.
3
… you … (go) too?
 A: Yes. But I’m not looking forward to it.
 B: Why not? Is it because of Vanessa? If she’s
going, you
4
… (see) her there.
 A: Yes. We really don’t get along and … .
3 A: What cities
5
… you … (stop) at during your
cruise?
  B:  We
6
… (stay) for two nights in Rome and then
we
7
… (move) on to Ephesus. We
8
… (pass
by) Athens, but the ship doesn’t stop there.
Match the sentences (1-7) to the tenses and their 
use (a-g).
1 I think United will win the cup this season: if
they do, I’ll buy everyone a drink to celebrate.
2 The express train to London leaves at 7:00.
3 I’m seeing the doctor on Tuesday at 10:00.
4 This time tomorrow, we’ll be lying on the
beach in Florida.
5 Be careful – that tree is going to fall down!
6 He’s going to fly to Peru sometime next week.
7 They’ll have finished the new building by next
June.
Choose the correct form of the verb in bold to 
complete the sentences.
1 Look at that boy hanging from the tree branch,
he will fall / is going to fall.
2 I call / ’ll call you later.
3 This time next week, we’ll be taking / ’ll take
our exam.
4 Freddy will have / is going to have a party next
Friday.
5 Laura will be finishing / will have finished her
degree by 2016.
Complete the dialogues using the verbs in 
brackets in the correct form: sometimes both 
forms are possible.
1 A: Have you seen Jane recently?
a going to + infinitive to talk about intentions
b future continuous to talk about actions in
progress at a particular time in the future
c future perfect to talk about an action
completed by a certain time in the future
d will to make predictions based on opinions,
to make promises or indicate spontaneous
decisions
e going to + infinitive to make predictions based
on present evidence
f present continuous to describe definite
arrangements
g present simple to talk about timetabled events
Going to vs present continuous page 125
Future continuous and future perfectpage 125
Future continuous and present continuouspage 125

34. 33THAT’S ENGLISH!
UNIT 3
7b
7a
6b
6c
7c
8
21
21
19
20
18
5a
5b
5c
6a
17
6 The airport bus is leaving / leaves at 6:00 a.m.
every day.
7 They are coming / come here for dinner next
Friday night.
Listen to someone talking about the future role 
of computers and complete the summary with 
the words you hear.
Are the sentences more emphatic with or 
without the word in brackets?
Rewrite the sentences with only,  just or even to 
make them more emphatic.
1 Lauren can’t sew a button on a shirt.
2 He wants to be left alone to think.
3 This exam is too difficult.
4 The students won’t listen to me.
5 They sleep in five-star hotels so no bed and
breakfast for them!
6 My exam results were as I’d expected.
Listen to the extracts from the reading text. 
What sound changes does the silent e cause?
1 Colleagues recall thinking he was mad.
He was made the leader of the AI project.
2 He reminds us of the danger.
It suggests words he might want to use.
Listen to the pairs of words in bold from activity 
6c and repeat.
Listen and indicate the word you hear.
the words you hear.
The speaker thinks computers won’t
1
… be
used for work and recreation; he thinks they’ll
2
… have replaced people. He thinks he won’t
be affected because he’ll
3
… be using his
computer for recreational activities. However,
in the end the speaker realises that computers
won’t
4
… affect the future and that he hasn’t
5
… considered their effect on the present.
What are Liz and Penny talking about?
Listen again and match the words (1-7) to the 
defi nitions (a-g).
1 a souvenir 5 to remember
2 to remind 6 to retrieve
3 recollection, a memory 7 to recall
4 memory
a to find stored information on a computer
b to help someone remember
c to remember a specific event and tell people
about it
d something you bring back from holiday
e the mental capacity to remember
f something you remember, a flashback
g not to forget, to bring back events to your mind
Choose the correct answer.
1 My father still reminds / recalls the first time
he saw a television.
2 Sadly, my mother’s memory / recollection is not
very good now.
3 My computer crashed but luckily I was able to
retrieve / recall all my work.
4 We bought these plates as a recollection /
souvenir of our trip.
5 I clearly remember / remind my first day
at school. However, I have no souvenir /
recollection of my first day at college.
6 She always puts her ring on her little finger to
remember / remind her to buy bread.
Complete the text with words from the box or 
the correct future form of the verb in brackets.
recall no-brainer reminds brainpower
not rocket science
Food for thought
There is an obvious connection between eating
well and the development of children’s
1
... . Eating
chips is not good for a growing child – it’s a
2
... .
The government
3
... (start) a scheme next month
to give nutritious lunches to all 5-7 year olds. By
next September, they
4
... (provide) a free hot lunch
to 85% of infant schools and they hope by next
year, that all schools
5
... (build) a suitable kitchen.
Education chiefs
6
... (extend) the scheme to older
children when funds become available. Some
people
7
… school dinners as horrible but Jamie
Oliver
8
… us that things are different now: no one
9
... (serve) over-cooked cabbage to children today –
it’s
10
... to make healthy food taste good!
I imagine computers won’t (just) be used for …
They’ll (even) have replaced people …
I’ll (only) be using my computer to …
Future formspage 126
Focus adverbs: only, just, (not) even page 126
Pronunciation: silent e page 145
1 It’s mad / made.
2 It’s for us / use.
3 Press the strip /
stripe.
4 Do you want a bit / bite?
5 He’s cut / cute.
6 Have you seen the rat /
rate?

35. 34 THAT’S ENGLISH!
A bright future
B
THAT’S THE USA
SAME LANGUAGE, DIFFERENT LIVES
DOCUMENTARY
Intelligent decisions
1
5
6
2
3
4
Which animals do you think of as being 
intelligent? What about birds and sea creatures?
Match the phrases (1-3) to the defi nitions (a-c).
1 cognitive abilities
2 problem solving
3 self-awareness
a being able to recognise
oneself as an individual
b connected with how
the brain recognises
and understands things
c finding answers to
complex difficulties
Watch the documentary and decide if the sentences 
are true (T) or false (H). Correct the false ones.
1 Past ideas on who had the ability to use tools
have been proved correct.
2 One test of intelligence is the ability to learn
from experience.
3 Animals demonstrate social intelligence by
knowing how to relate to each other in large
groups.
4 Research proves that apes are the most
intelligent species of animals.
5 A sign of intelligence is the ability to realise
someone is experiencing something you have
felt.
6 Many types of animals can recognise
themselves in a mirror.
Answer the questions.
1 Have you ever visited a luxury seaside resort?
2 What kind of facilities would you expect to see?
Watch the video of the tour of Palm Beach and 
complete the sentences.
1 Today, it’s still a ... for affluent Americans
wanting to escape the harsh northern winter.
2 Lined with designer stores, ... boutiques and
world-class restaurants, this spotlessly clean
street is one of the most ... in the country.
3 Well, if you’re coming down here, as a ...
resident, it’s a society area. It’s where to be ... .
4 Henry Morrison Flagler was a 19th century
industrialist and ... .
5 Well, perhaps his first and biggest achievement,
where he ... , was as the co-founder of Standard
Oil Company.
6 Architect Addison Cairns Mizner designed in a
Mediterannean and … style and many newer
buildings still reflect Mizner’s style.
7 In addition to the ... , the parks and gardens of
Palm Beach are equally impressive.
Match the speakers (1-6) to the most and least 
intelligent decisions made by their governments 
(a-f).
a Taking too long to make an apology to the
native people who had been mistreated.
b Welcoming people suffering oppression from
all over the world.
c Deciding against becoming an independent
nation.
d Deciding not to adopt a new and fairer political
system.
e Encouraging international companies to set
up their headquarters.
f Giving women unequalled opportunities to
succeed in public life.
NOW YOU!
7What are the most and least intelligent decisions 
made by your country?
There are plenty of options for the least
intelligent decision, but I’d have to say it was ...
In my opinion the most intelligent decision
was ... That resulted in …
3
4
1
2
5
6

36. 35THAT’S ENGLISH!
UNIT 3
3
4
(online source)
SKILLS WORK
Read the article again and answer the questions.
1 According to Dominic, what advantages will be gained by joining Mensa?
2 Why does Laura dislike the idea of Adam being in Mensa?
3 Who thinks Adam’s parents are bringing him up well? Why?
4 What does Laura think is the best approach to raising children?
5 What are Dominic and Laura’s views on what is most important for a child’s future?
Listen to four people reacting to the views expressed by Dominic and Laura. Complete the table.
Who do they agree with most: 
Dominic or Laura?
Reasons given
Speaker 1
Speaker 2
Speaker 3
Speaker 4
Prepare a short talk on your views on how parents should treat very intelligent children.
23
Read the magazine column. What is special about Adam Kirby?1
2
This week, husband and wife team of psychologists,
Dominic and Laura Russell, give their views on child
prodigy Adam Kirby aged 29 months who has just
joined Mensa, the society for people with exceptionally
high intelligence levels.
I totally disagree with ... I’m
not at all comfortable with ...
Surely ... In fact ... If the child seems very intelligent, they’ll ... so why not? There’s nothing wrong in ... as long as the child is encouraged ... They’ll be able to ...
He says
Young Adam is the youngest ever boy to join Mensa
and with an IQ* score of 141 – that’s just 4 points
below genius level – and he’s even brighter than
Barack Obama, so why not? He can already spell 100
words and name all the planets, so he’s obviously
going to need more stimulation than the average
child. He’ll be able to mix with
other super-intelligent children
as he gets older, and he’ll get
help with getting the right sort of
education. His parents say he is a
happy, playful and energetic child
so clearly they aren’t bringing him
up in an abnormal way. There’s
nothing wrong with celebrating
Adam’s unique abilities as long as
he’s encouraged to have a normal
childhood. Intelligence and a great
education are the main things for
success in the future.
She says
I totally disagree with the approach Adam’s parents
are taking. There’s absolutely no point in joining
Mensa at his age – he doesn’t even speak in complete
sentences! His parents have done it for publicity and
to gain status for themselves. In any case, I’m not at
all comfortable with the idea of parents pressurising
their children to succeed at such a
young age. His parents admitted
they were actively developing his
intelligence from 10 weeks old!
Surely that’s ridiculous? Childhood
is very short nowadays – let a
small child have the freedom to
learn through play and having fun.
There’s plenty of time for tests and
formal learning ahead. Anyway,
other factors are just as important
as intelligence to succeed in
life, such as having good people
skills. In fact, I think that is more
important than being a genius.
 TRACK 22
*IQ: intelligence quotient or level

37. 36 THAT’S ENGLISH!
A bright future
WRITING
1
2a
Read the article and decide which of the three titles would be more suitable.
1 Is using social media making us stupid?
2 Using social media is not an intelligent thing to do.
3 Only intelligent people use social media.
Read the article again and choose the correct answers.
2b
3b
3a
1 The style is formal / informal.
2 It is written for university academics / people who have similar interests to the writer.
3 It includes personal examples / quotations from textbooks.
4 It includes / doesn’t include personal opinions.
Read the article again and match the paragraphs (A-D) to the functions (1-4).
1 conclusion 3 introduction
2 first idea and development 4 second idea and development
Match the features of a well-written paragraph (1-3) to the descriptions (a-c). Then put the 
features in the correct order to make a coherent paragraph.
1 supporting sentences a summarizes the main points made before
2 a topic sentence b give more information about the subject of the paragraph
3 a concluding sentence c tells us what the paragraph is about
Look at paragraph B in activity 2a: indicate the topic sentence, the supporting sentences 
and the concluding sentence.
A Most people can’t imagine life without texting, tweeting and using other social media many
times a day to keep in touch with friends. It’s fun but it takes up a considerable amount of
time. But is using social media a negative or positive thing? More importantly, is it affecting
our brainpower?
B Some teachers argue that using social media is affecting young people’s reading ability and
concentration span but I’m not convinced. It’s true that nearly half of 18-24-year-olds never
read for pleasure and the average attention span has halved in the last ten years. There’s
evidence though, that young people’s research skills and visual intelligence have improved
greatly. So it isn’t all bad news.
C Interestingly, there has been a huge
increase in the amount of writing. I
prefer to email, text and tweet rather
than call on the phone. True, it’s a
different kind of writing, but you need
to be creative and understand sentence
structure well to communicate in just
140 characters!
D So, what’s the answer? I’m sure social
media are here to stay so perhaps we
should limit how much time we spend
on using them and try reading an old-
fashioned book sometimes! That way,
we’ll get the best of both worlds.

38. 37THAT’S ENGLISH!
UNIT 3
6a
7
Writing an article
Read the paragraph below and answer these questions: What is wrong with this paragraph? 
What do you think is the ideal number of topics in a paragraph?
Now write your article (150-180 words). Remember to include the following:
• topic / supporting / concluding sentences in each paragraph • questions to involve the reader
• personal examples and opinions • a good engaging title
I totally disagree with the idea that beauty opens doors for people because it doesn’t mean that
these good-looking people can do the job. Also, I think it’s a bad idea to hire people only on their
looks. Being attractive is something that comes from birth. This is totally irrelevant to intelligence.
6bWrite ...
1 a topic sentence for this paragraph.
2 a supporting sentence for this topic sentence.
3  a concluding sentence for this 
paragraph.
a topic sentence for this paragraph.
For example, getting good qualifications will improve your
chances of studying at a prestigious university. Having an
education like this will unquestionably give you better career
opportunities. This is something beauty cannot give you.
Academic success and good qualifications can be the key to ensuring
career success …
However, people who only concentrate on their studies may struggle with their social behaviour and life skills. If they only study books, they will never learn how to interact with people at social events. They may get used to working very hard but be unable to carry on a normal conversation ...
4a
4b
5
Look at the questions in the article in paragraph A. What is their purpose?
1 asking the reader to reply with information
2 focusing the reader’s attention and engaging them
Rewrite the sentences (1-5) as questions to make them more engaging.
1 I wonder if this is a good idea.
Is this a good idea?
2 We surely don’t want to return to the bad old days.
3 I don’t understand why someone would do that.
4 I wonder if you like adventure and new challenges.
5 I don’t know what the solution to this problem is.
Academic success
Better qualifications
Career success
Brains
or
beauty?
Good looks
Popularity
Social and career success
Introduction
Conclusion
You are going to write an article for a college magazine on the subject of Brains or beauty?
Which brings greater success in life? A mind map is a useful way to plan your work. Add your 
own ideas to the mind map below. Think about the introduction and conclusion.

39. 38 THAT’S ENGLISH!
4
UNIT Every little bit helps
• To make offers and requests
• To discuss different options and reach
agreement
OBJECTIVES
A friend in need ...A
Answer the questions.
1 What does Karen feel confident about?
2 Why is Jen in difficulties?
3 How does Karen’s helping Mrs D lead to
helping Omar?
4 What two things has Danny arranged to help
Jen with when he visits the second time?
Read the extracts and choose the option that
matches the meaning.
1 Omar: What goes around, comes around.
a Whatever you do, you can’t change the future.
b What you do to others, will be done to you.
2 Jen: A real knight in shining armour, eh?
a a helpful person who comes to the rescue
b someone ready to fight for you
3 Danny: I asked her if she’d like to pass a favour
on for me.
a to refuse to help someone
b to help someone after you’ve been helped
4 Mrs D: You spoke to Karen about doing good
turns for other people.
a helping someone for no pay or reward
b helping someone to be a better person
Complete the sentences with the correct
expression in bold from activity 5.
1 You must be careful what you do to other
people because … .
2 Alex really loves … for others. He says it
makes him feel good.
3 It’s a good job my neighbour helped me when
I lost my flat keys. He’s ... .
4 I feel the need … . I feel so grateful for the help
received, I want someone else to feel the same.
Choose the correct option.
1 Karen feels … .
a people are responsible for helping others
b it’s the government’s job to help others
2 Omar thinks … .
a people should give more money to the needy
b time is often more valuable than money
3 Danny thinks people should … .
a rely more on themselves
b expect others to help them when in need
4 Omar … .
a feels he can’t offer to help the others
b would like to repay Karen and Danny’s
kindness to him
AFTER YOU WATCH
3
5
4
6
Choose the types of help you have given
someone in the last year.
1
BEFORE YOU WATCH
Answer the questions.
WHILE YOU WATCH
2
1 Why do Karen and Danny decide to help others?
2 In what way can Mrs Dalton help Jen?
looking after a neighbour’s pet    cleaning
listening to someone’s problems    gardening
fixing something broken    babysitting
I do believe it’s true
because …
I don’t think so,
because …
NOW YOU!
Give your opinion: Do you think it’s true that,
‘What goes around, comes around’?
7

40. 39THAT’S ENGLISH!
ACTIVATE YOUR ENGLISH!
9
10
39
STREET INTERVIEWS
Look at some of the expressions the speakers
used about help. What do they mean?
1 Kristen: I think the best way you can help someone
is just by listening and being compassionate.
a very enthusiastic to help
b very caring
2 Robert: I give every day, I don’t expect payback.
a I don’t want anything in return.
b I don’t want money for my help.
3 Nicole: When you’re trying to do big things [...]
simple help with household chores.
a mending broken equipment in the home
b everyday tasks like washing-up
Complete the sentences using expressions from
activities 5 and 9.
1 Don’t feel sorry for Jim – he’s upset lots of
people in the past so ... .
The speakers were asked the following questions: In what kind of situations do you help
other people? When do you like to receive help?
1 Have you ever practised or experienced any of the following?
Helping others
1 through work 2 giving money 3 doing voluntary work 4 being kind
Receiving help
5 from a charity 6 from family 7 from work colleagues 8 from teachers
2 Now, watch the video and choose the ideas that are mentioned.
Complete the table with the types of help the speakers mention when talking about giving help.
When talking about receiving help, which speaker mentions … ?
1 problems with studying
2 finding it difficult to take help from others
3 needing help when they are exhausted
8c
8b
8a
Dena Nicole Chelsi VictorRobert DavidKristen
2 Women who work should get more help with
the ... from their families.
3 I missed the bus but luckily my neighbour was
... and gave me a lift to my interview.
4 I was happy to lend you my car and ... – it’s my
pleasure!
5 In the winter, we should ... for our elderly
neighbours and do their shopping.
6 They helped me in the past so now I feel I have
... to you.
7 When people saw the news about the earthquake,
they felt very ... and donated millions.
NOW YOU!
11How good are you at accepting help? Are you happy to accept it? Or do you feel it is a sign of weakness?
I don’t mind accepting help because ... / but …
Kristen
Dena
Nicole
Chelsi
Victor
David
Actually, I really
find it difficult to
accept ...

41. 40 THAT’S ENGLISH!
Every little bit helps
Look at the pictures of people doing good
deeds. Which of them do you think would be
easy or diffi cult to do? Why?
Read the article and choose the best headings
(1-4) for the paragraphs (a-d).
1 Two-way benefits 3 Runaway success
2 Acting globally 4 Local hero
Read the text again. What do these numbers
refer to?
1 one million 5 1999
2 sixty-five 6 twelve
3 twenty 7 thirty
4 three
Choose the correct answers.
1 The background of the story … .
a initially sounds unappealing
b is unimaginative
2 The story … .
a was first written for children
b has been adapted for children
3 Trevor’s idea … .
a is difficult to put into practice
b has unexpected good consequences
4 The message of the book is that … .
a major problems are beyond the help of the
individual
b every individual can empower themselves
READING
3
4
2
1
5 Doing random acts of kindness … .
a might be unwelcome to some
b is very common in modern society
a  ... Few authors of fi ction expect to start a truly 
global movement but that’s what happened 
to Catherine Ryan Hyde when she wrote 
Pay it Forward in 1999. The story of Trevor, 
a twelve-year-old boy living hand-to-mouth 
in a dysfunctional family, seems an unlikely 
candidate for success. The book was, however, 
a huge hit and has since been translated into 
twenty languages, published in over thirty 
countries and even made into a fi lm. Recently, 
the fi fteenth anniversary edition was published 
along with a version for younger readers who 
are encouraged to actively join in the Pay it 
Forward project.
b  ... Trevor’s social studies teacher sets homework 
for his class: to design a plan that will change the 
world. Trevor’s simple idea is to lend a hand to 
three people, but instead of his asking them to 
return the favour, Trevor asks them if they would 
‘pay it forward’ by helping three others. Trevor’s 
good deeds include giving his newspaper delivery 
job to a homeless man instead of giving him a 
handout, and caring for an old lady’s garden. 
Initially, things don’t go well (an addict he tries 
to help goes to jail) and so Trevor stops helping, 
but gradually Trevor?s plan takes e ect and the
unforeseen results of his eH orts are astounding.
It might all sound sweet and sentimental but 
the author shows that a positive attitude can go 
hand in hand with facing social problems like 
alcoholism, family breakdown and racism.
Three million acts
of random kindness
3
4
1
2

42. 41THAT’S ENGLISH!
UNIT 4
Match the expressions (1-7) to their meaning
(a-g).
1 to lend a hand
2 to go hand in hand with
3 near at hand
4 a handout
5 their hands are tied
6 to live hand-to-mouth
7 to wring your hands
a to show anxiety about a situation but do
nothing to help
b to live in poor circumstances
c money given as charity to a person
d to be connected to
e close by
f to help
g they are unable to do anything or much
Complete the sentences with a suitable form of
an expression from activity 5.
1 I’d really love to help, but I can’t break the
rules. My ... .
2 We’d better keep some water ... in case the
barbecue gets too hot.
3 Her son ran away from home and was found
on the streets ... .
4 Could you ... with carrying these boxes inside?
5 It’s better to give training and accommodation
to the homeless than ... .
6 Respect for a person’s dignity should ... giving
charity.
7 It’s no good ... at the problems in our
community, we need to take action.
Think about your answers to the questions and
discuss them with a partner.
1 Have you ever been in a situation where your
hands were tied and you felt frustrated?
2 In what ways do you lend a helping hand to
friends and family?
5
6
7
I was managing a company a few years ago
when I received the order from the head
offi ce to fi re two of my employees. I really
didn’t want to because they were great
workers, but my hands were tied and I just
had to follow orders.
 TRACK 25
c  ... The message is that rather than wringing 
your hands and doing nothing when confronted 
by major problems, everyone can promise to 
do kind actions to those near at hand, such 
as giving someone your umbrella on a rainy 
day. This simple idea was quickly adopted 
by people across the US, and the recipients 
of the good deeds are given Pay it Forward 
cards explaining the scheme. Over one million 
bracelets publicising the movement have been 
distributed so far and Pay it Forward Day now 
takes place every year on the last Thursday in 
April. Last year, it was celebrated in sixty-fi ve 
countries and inspired three million acts of 
random kindness.
d  ... The world is surely in need of acts of random 
kindness, so how could anyone object to your 
lending them a helping hand? Generally, many of 
us avoid approaching strangers, and those hearing 
the unusual words, ‘Don’t worry, I’ll help you’ 
from a stranger may not appreciate the gesture, 
or even reject it. Reassuringly, this reaction is 
rare, and most participants report that once they 
explain the situation, they are rewarded with 
smiles and thanks. Let’s be honest, those doing 
the good deeds also benefi t emotionally from the 
experience in many ways – it builds confi dence, 
improves self-esteem, and can even contribute 
to greater longevity. Above all, when so often 
people feel their hands are tied regarding 
economic and political situations, random acts 
of kindness are within everyone’s power. So, 
what are we waiting for?
6 Most recipients of good deeds … .
a are instantly delighted
b are a little puzzled at first
(online source)

43. 42 THAT’S ENGLISH!
Every little bit helps
42
LANGUAGE STUDY
1
2a
2b
3
2c
Use
Verb
pattern
Example
Say an action finishesstop + -ing12
Say why an action
finishes
Attempt something
unsuccessfully
Attempt something to
see what happens
(Never) forget a past
event
Forget something you are
or were supposed to do
Recall a definite past
event
Recall something you are
or were supposed to do
Be sorry for what
happened
Be sorry for what you
are going to say
Really like this activity
Really like this activity
(often with a time
expression)
Choose the correct answers.
Listen to two conversations. What are they about?
1 a a healthy lifestyle b healthy cooking
2 a travel documents b travel plans
Listen again and complete the sentences.
1 I love ... every day.
2 I love ... Mexican food.
3 I regret … you that’s not very healthy!
4 I tried ... the gym but it was so boring.
5 I regret ... now.
6 I tried ... to swim but it was really difficult.
7 I remembered ... the passports.
8 I’ll never forget ... my passport behind.
9 I remember ... them on the table.
10 I nearly forgot ... yesterday.
11 Let’s stop ... .
12 We’d better stop ... and start running.
Complete the table with a verb followed by
-ing or to + infi nitive and an example from
activity 2b.
Complete the sentences with the correct form
of the verbs in brackets.
1 Don’t forget ... (post) that letter.
2 We regret ... (inform) you that the vacancy
has been filled.
3 They tried ... (help) him but he refused to
listen.
4 I remember ... (see) our team winning the
championship in 1998.
5 It started raining so we stopped ... (have)
coffee.
6 I love ... (get up) early and … (go) running −
but I rarely do it!
7 This computer won’t print – I’ve tried ... (turn)
it off and on again.
8 ‘Stop ... (chat) and get on with your work.’
9 Please remember ... (return) all textbooks
next week.
26
26
In 1988, writer Richard Curtis and comedian
Lenny Henry decided
1
starting / to start a charity
because they wanted
2
helping / to help victims of
the famine in Ethiopia, but they never imagined
3
raising / to raise nearly one billion pounds!
They aimed
4
changing / to change lives in Africa
and the UK by encouraging people
5
having /
to have fun and donate money at the same
time. For example, if you don’t mind
6
being /
to be cold and wet in order to help others, you
could offer
7
sitting / to sit in a bath full of beans
in tomato sauce throughout Red Nose Day. If
you fancy
8
doing / to do something easier, you
could consider
9
wearing / to wear a red nose
to work. Another popular idea is dyeing your
hair pink if your friends promise
10
sponsoring /
to sponsor you, or if you enjoy
11
baking /
to bake, you could have a cake sale. Millions
of people never miss
12
watching / to watch the
Red Nose Day television marathon every two
years. This year, Comic Relief hopes
13
passing /
to pass the one billion pound mark and intends
14
keeping / to keep expanding the project to
bring help to many more needy people.
Verbs followed by -ing / to + infi nitivepage 127

44. 43THAT’S ENGLISH!
UNIT 4
7
8
5Rewrite the sentences with a possessive
adjective or an object pronoun and the -ing form.
1 Please forgive us for being so late.
Please forgive our / us being so late.
2 She didn’t have a problem with the children
making a noise.
3 Please excuse me for using your parking space.
4 The police overlooked the fact he was speeding.
5 Her parents forgave her when she crashed the
car.
6 Do you mind if I tell you the truth?
7 I object to that man sitting next to me.
8 Her teachers were annoyed that she failed the
exam.
Listen to the conversations and say if the
relationship between the speakers is formal or
informal.
1 ... 2 ... 3 ... 4 ... 5 ... 6 ...
Listen again and complete the sentences.
A: Excuse me,
1
… you ... lifting my suitcase down?
B: Not
2
... .There you are.
A: Could you
3
... a hand with
4
... these books?
B: Yes,
5
... .
10 Oh no! We forgot ... (lock) the back door.
11 He regretted ... (leave) his wife but it was too
late.
12 My brother has always loved ... (skateboard),
and now he’s a world champion.
Listen to the dialogue. Why is the speaker upset?
Listen again and complete the sentences.
Alex: I’m annoyed at
1
… forgetting to pay.
Emma: I can imagine you would be annoyed at
2
… forgetting to pay.
Emma: Do you mind
3
… making a suggestion?
Alex: Why on earth would I mind
4
… making a
suggestion?
Look at the missing words in activity 4b and
complete the rule.
A:
6
... me a ... with this box,
7
... you?
B: Sure, no problem.
A:
8
... you
9
... post this letter for me?
B:
10
... .
A:
11
... you please tidy up?
B:
12
... , OK.
A: Don’t forget to bring some milk on your way
home,
13
… you?
B: Don’t worry, I
14
… forget.
Listen again and repeat the sentences paying
attention to the intonation.
Write requests using the words in brackets.
1 Ask for help with the washing-up. (lend)
2 Ask someone to take the rubbish out. (will)
3 Ask someone to help with the shopping.
(would) (give)
4 Ask someone to open the window. (possibly)
5 Ask someone to close the door. (mind)
Complete the text with a suitable form of the
verbs in brackets or one of the expressions from
the box.
4a
6c
4b
4c
27
27
28
6a
6b
28
28
a handout lend a hand hand in hand with
If you’ve ever tried
1
... (collect) money for
charity in the street, you’ll recognise it’s not
much fun. However, online movements like
the ice bucket challenge, aim
2
... (change) the
way we give to charity and also intend
3
...
(raise) awareness. Nowadays, raising money
goes
4
... having fun and sharing it on social
media. The idea was simple: post a picture of
yourself having ice-cold water thrown over
you and recommend three friends
5
... (do)
the same and give a small donation to a brain
charity. If they refuse
6
... (take) the challenge,
they promise
7
... (donate) $100 instead. So
many people considered
8
... (be) soaked such
fun that almost $100 million was raised even
though many people probably forgot
9
...
(make) a donation. What was the secret of the
challenge’s success? People would rather
10
...
by doing something more amusing than just
giving
11
... , and they‘ll always remember
12
...
(laugh) their heads off when their friends got
wet. Everyone loves
13
… (see) someone else
suffer a little!
complete the rule.
When the subjects of the main clause and the
-ing clause are different, we can indicate this by
using a possessive … or an … pronoun before
the -ing form.
New subject before -ing form page 128
Offers and requestspage 128
Intonation in requestspage 147

45. 44 THAT’S ENGLISH!
Every little bit helps
B
SAME LANGUAGE, DIFFERENT LIVES
DOCUMENTARY
The gift of life
1
2
3
4
5
6
Match the phrases (1-4) to the defi nitions (a-d).
1 bone marrow
2 bloodstem cell
3 a complete and utter stranger
4 live happily ever after
a someone totally unknown to you
b the soft part inside a bone where blood cells
develop
c a traditional ending for a fairy tale
d a special cell which can grow into any organ of
the body
Have you ever given blood? Would you agree to
donate an organ to another person?
Watch the documentary and answer the
questions.
1 Why did Fran need to use the Anthony Nolan
organisation?
2 What help does the charity give?
3 What motivates Maggie Marshall to help others?
Watch the documentary and complete the
sentences.
1 For many a ... or blood stem cell transplant is
the only chance of ... .
2 At Anthony Nolan we match potential stem
cell donors to patients who are in need of a
potentially ... .
3 Now we’re able to find a donor who is the best
possible ... for about ... of patients.
4 I do think all donors are the most incredible
people to do what they do, their generosity
and kindness and ... to do that.
What kind of help from the government do you
think is essential?
Match the speakers (1-5) to the comments
(a-e). More than one speaker may go with each
comment.
THAT’S THE USA
7
8
Which of these types of National Parks have you
visited?
Watch the video of Jodi’s visit to Big Cypress
Indian Reservation and decide if the sentences
are true (T) or false (H). Correct the false ones.
1 The Everglades cover a large area of Florida.
2 Billie Swamp Safari is a park run by the Oconee
Tribe of Florida.
3 Corn snakes kill their prey by poison.
4 The mouth of the common snapping turtle
resembles a bird’s beak.
5 Alligators live in saltwater swamps and
marshes.
6 Eagles are the symbol of the Everglades.
a Religious groups play a major role in helping.
b A lot of money does not reach the needy due
to dishonesty.
c There is good provision for retired people and
their financial needs.
d Nearly half of the people get help from the
government for various needs.
e There is very good help available for the sick,
jobless and older people.
NOW YOU!
9To what extent does your country have an
infrastructure to help people in need?
Overall I think the system we have is
good at supporting ... However, there
is room for improvement regarding ...
because recently ... People have had to
rely on ... and they shouldn’t have to.
The government should ...
1 2 3
4 5
wildlife conservation    marine conservation 
wetlands    forests    mountains

46. 45THAT’S ENGLISH!
UNIT 4
1a
1b
2
SKILLS WORK
Listen to the radio interview about The Real Junk Food Café and tick (T) the ideas you hear.
Listen again. Who or what do these numbers refer to?
Read Jed’s blog about food banks in the UK. Who doesn’t agree with Jed’s opinion?
3
4
Match the summaries (a-e) to the blog posts (1-5).
a Society in general needs to rediscover past abilities.
b The rise of food poverty will have an impact on other areas of
need.
c Food poverty is a new phenomenon in Britain.
d The cost of living has risen too high for those on lower wages
to cope.
e Some employment strategies are impractical and unfair.
Write a short blog post on the issue of food banks.
As far as I’m concerned, food wastage is a real problem today. This
is being made worse by ... I strongly believe that ... We need to ...
29
29
 TRACK 18
47 £30,000 272 20 tonnes a million tonnes 2003 47%
Burning Issues
Welcome to my blog where we debate hot topics in modern society
1 One million people in need of a food handout. That’s nothing new. But we’re not talking about some
faraway land on the other side of the world, we’re talking about Britain in the 21st century. How can
it be that families are going hungry in one of the world’s richest countries? So they are turning to
the growing number of food banks for emergency food supplies. No one would have believed it a
few years ago, and yet we seem to have accepted it as normal now. We should be marching in the
streets and demanding change! But so far, I haven’t really noticed it happening. Do we no longer
care or is it just too difficult? So what’s really behind this issue? Let me know what you think. Jed
2 As far as I’m concerned, this problem is being made worse by modern working practices, you know, like ‘zero
hours’ contracts where people don’t have a fixed number of hours of work a week. They might end up with no work at all one week! Who on earth can live like that? Only people who have family to help them. If they haven’t,
it takes months to get welfare benefits, and so they go hungry. This kind of contract should be illegal. Dom
3 That’s absolutely right and there’s another aspect to this, which is wages are too low for a decent standard of
living for many families. The trouble is housing and energy costs have risen massively and wages haven’t.
Even if people are employed, they can’t afford to put enough food on the table once all the bills have been paid.
It’s high time the authorities realised this. It’s not just the unemployed who are affected. Tamzin
4 I couldn’t disagree more, actually. I strongly believe that this ‘food poverty’ is really a lack of understanding of
how to cook nutritious food. People have lost the cooking skills our great-grandmothers had and rely on fast
food. Then, when money is tight, they don’t have the skills to prepare food economically and run out of cash.
We need to teach young people the basics of meal planning and cooking above all. Polly
5 Possibly, but that’s only a small part of the problem. There’s another negative effect of the rise of reliance on
food banks which is that there’s only a limited amount of time and resources that people can give to charity.
So, if they are donating food or volunteering at food banks, other kinds of charities – for health problems for
instance – are missing out. Some health charities are having to use their funds to help their clients with basic
living needs rather than research into cures. Seems crazy to me. Paddy
 TRACK 30
fast food obesity supermarkets organic food waste food
community big business making a profit food banks food poverty
(online source)

47. 46 THAT’S ENGLISH!
Every little bit helps
SPEAKING
31
31
31
32
32
1a
1b
2a
3
4a
4b
2b
Match the charities (1-8) to the photos (a-h).
1 anti-gang culture 4 homeless shelter 7 animal rescue
2 helping the elderly 5 help for seriously ill young people 8 children’s creative arts theatre
3 anti-bullying 6 rehabilitation of wounded soldiers
Have you ever donated to any of these types of charities? Which type of charity appeals to
you? Are some charities more worthwhile than others?
Listen to the conversation between Richard,
Mervyn and Laura. Where are they?
1 in a restaurant 3 at a meeting
2 at a party 4 at a lecture
Which charities do the speakers mention from
the list in activity 1a?
Listen again. Tick (T) the phrases you hear.
Making
suggestions
What about giving ... ?
We might consider giving ...
How about tackling ... ?
Stating
preferences
As far as I’m concerned, ...
On the whole, I’d rather …
X appeals to me more than Y.
Slight
disagreement
I’m not very keen on that idea.
I can’t go along with that.
To be honest, that’s not how
I see it at all.
Strong
disagreement
I totally disagree with that.
I couldn’t disagree more.
That’s completely
unacceptable.
Listen to the next part of the meeting. Are the
following statements true (T) or false (H)?
1 Mervyn thinks many charities are a waste of time.
2 Laura is angry with Mervyn.
3 Mervyn thinks the arts theatre is dishonest.
4 Mervyn thinks some social needs are more
important than others.
Listen again and complete the table with the
phrases (1-6). Then add the phrases (7-10) to the
table as well.
a
b
c
d
e
f
g
h
I sponsor a young girl in Uganda. Basically, I pay for her education. I started doing this when she was six and now she’s going to university to study journalism. I’m just so ...
7 That’s not quite
what I meant.
8 Even so, ...
9 May I add
something?
10 I haven’t made
myself clear.
1 Sorry, I think you’ve
misunderstood me.
2 Could I just say
something here?
3 Sorry, can I come in
here?
4 Fair enough,
5 All the same,
6 Possibly, but ...
Interrupting
Correcting someone
Partial agreement

48. 47THAT’S ENGLISH!
UNIT 4
33
33
5a
6
5b
Listen to the fi nal part of the meeting. What charities do the speakers agree to support?
Listen again and complete the gaps (1-6) with one word. Do the phrases express: a partial
agreement, b agreement or c disagreement?
Mervyn: I
1
... no
2
... with
3
… . Laura: That sounds
4
... to me. Laura:
5
... plan. Mervyn:
6
... by me.
You are members of a committee deciding which charities to support fi nancially. Read the
descriptions of the charities and choose a different one each to support and give funding to.
Carefree Kids
We aim to support children aged 5 to 16 who care
for a disabled or sick parent. These children often
miss out on a normal childhood. We provide:
• emotional support
• sport and youth clubs
• camping holidays
Gift of Sight
Don’t throw your old glasses away – send them
to us with a donation and we’ll send them to
one of our clinics in Africa to be reused. We also
perform thousands of sight-saving operations
every year. The gift of sight is the greatest you
can give.
Woodland Warriors
Help us fight global warming starting at home. We plant over half a million trees a year, reducing
air pollution and greenhouse gases. But we need your help to buy and plant the trees. Do it for
your children’s and grandchildren’s future!
7
8a
Make notes about why you want to support
your chosen charity.
Present your choice to your partners. Use
appropriate expressions for making suggestions
and stating preferences.
T WW – future of planet (+ human race) most
important – no planet = no life
A Kids – local social services can help them
A Glasses – too far away – no control over how
money spent
As far as I’m concerned, I
think ... should get our help
because ...
9Now role-play the whole meeting. Use appropriate expressions to develop the conversation and reach an agreement.
8bListen to each other’s opinions and disagree. Use expressions to show agreement and to interrupt and correct.
On the whole, I’d rather give our support to … because …
Interaction: how to reach agreement
What about supporting ... ?
Does everyone agree?
I have no problem with that.
Fine by me.
I’m not very keen on that idea because social issues are equally / not as important as ...
To be honest, that’s not how I see it at all. It’s not a high priority ...

49. 48 THAT’S ENGLISH!
Revision 1
OBJECTIVES
• To review the contents of units 1-4
LANGUAGE REVISION
2
48
Complete the email with the correct tense of 
the verbs in brackets. Use future forms: future 
simple, future continuous, future perfect, present 
continuous and going to. Sometimes more than 
one tense is possible.
Read Tom’s next email and choose the correct 
option. 
1
Complete the sentences with adjectives ending  in -ing or -ed made from the words from the box.3
4
15 July
Dear Aunt Mary,
Apologies for not writing for a while. I’ve
been busy with exams, but now you
1
…
(be) pleased to hear that your nephew has a
Master’s degree! My graduation ceremony
is next Saturday and Mum and Dad
2
…
(come) up to the university for it.
Now what? Well, I’ve decided to take a gap
year! First, I need some money so I’ve found
a job for the summer. This time next week I
3
… (move) to London and be working in an
office. You won’t recognise me. I
4
… (wear)
a suit and tie!
Anyway, after my two-month contract, I
5
…
(travel) around Europe for a while. I hope
I
6
… (find) work grape-picking for a month,
and then I
7
… (plan) to visit some friends in
Germany. Then, back to the Alps for the ski
season. I
8
… (work) for at least three months
in a restaurant there. Finally, my dream is to
go to Asia. With any luck, I
9
… (save) enough
money by March to spend at least three
months there.
After that, I promise I
10
… (look) for a proper
job!
Love,
Tom
15 September
Dear Aunt Mary,
How are you doing? Just thought I’d write
and let you know how things are going.
Do you remember
1
that I tell / me telling
you I’d found a job in London? Well, I’m still
here! I know I said I was going travelling,
but I’ve got used to
2
be / being here, and
surprisingly, I
3
quite / absolutely like it!
The job has turned out to be
4
slightly /
pretty interesting although my boss is very
demanding.
5
He’s constantly asking / He’d
constantly ask me to work late, and I’ll
often
6
get / be getting home at ten at night.
My other news is that I’ve met someone –
a girl
7
who would get / who had got the
same bus as me every day and smile at me.
We soon got chatting and I intend
8
to see /
seeing a lot of her in the future!
I occasionally regret not
9
going / to go
abroad, but this was such a good chance, I
had to take it. I used to
10
thinking / think that
I’d always travel, but that will have to wait!
Best wishes,
Tom
astonish bore devastate distress
exhilarate inspire
1 I don’t know why she found the photos so … .
She nearly cried when she saw them.
2 He gave up his job because he was … with the
same routine every day.
3 Jane thought the lecture on volunteering was
really … , so she decided to take part in the
project that summer.
4 It was … that he managed to get promotion
when he never does any work!
5 I have never felt so … as when I tried skydiving
– what an adrenaline rush!
6 When his girlfriend left him, he was totally …
and didn’t eat for days.
Complete the second sentence so that it has a 
similar meaning to the fi rst. Use the words in 
brackets. Write between two and fi ve words.
1 I think we should look after local issues first.
(concerned)
As … , we should look after local issues first.

50. 49THAT’S ENGLISH!
Revision 1
49
7
8
9
6
2 She told me about all her problems. (heart)
She poured … to me.
3 I don’t think it’s possible he’ll pass the exam.
(unlikely)
… he’ll pass the exam.
4 I’m sorry I’m late. (forgive)
… being late.
5 We’re sorry to inform you that you weren’t
accepted for the job. (regret)
… that you weren’t accepted for the job.
6 I should have spoken to him earlier. (regret)
I … to him earlier.
7 I can’t do anything about it. (hands)
My … .
8 Mark invented the robot. (brains)
Mark was … the robot.
Complete the sentences with a preposition or 
particle.
1 He’s finding it very difficult to adapt … his
new school.
2 Every time I make a suggestion, he puts me
… and says it’s ridiculous.
3 I don’t think I’ll ever fit … with the others at
work. They’re very different from me.
4 Did you remember to bring … the subject of
a pay rise at the meeting?
5 I’m not sure I can cope … so many children in
a class.
6 She went … pieces when she heard the
terrible news.
7 When I have a problem, I always turn … my
father for help.
8 Oliver kept … walking, even though his leg
was hurting.
9 I strongly object … your taking every Friday
afternoon off.
10 She was beside herself … worry when her
daughter disappeared.
Complete the sentences with the correct form 
of the words in brackets.
1 I would like to thank you for your … . (kind)
2 He’s been living on the streets since he became
… . (home)
3 These vitamins are very … for your memory.
(benefit)
4 The big companies are too … for us to fight
them. (power)
5 The situation has become extremely … .
(problem)
6 I think you have … what I was saying. I meant
something different. (understand)
7 Children are much more … than adults in
showing their feelings. (demonstrate)
8 The offer you have made is totally … . I can’t
agree to it. (accept)
Complete the text with the words from the box. 
There are three words you don’t need.
Choose the correct option.
1 In the first year we had a lot of unforeseen /
inevitable difficulties that no one had thought
would happen.
2 Everyone in the cinema giggled / gasped
when the man pulled out a knife to kill the
president.
3 He’s so boring because he’s always boasting /
complaining about his great achievements.
4 I was so overcome / puzzled by all the letters
of sympathy I received that I cried.
5 Do you recall / realise the name of your maths
teacher in fourth grade?
6 I think we need to encourage / brainstorm
some ideas before we write the proposal.
Listen and choose the word you hear.
1 a cap b cape
2 a tap b tape
3 a pin b pine
4 a win b wine
5 a pet b Pete
5
Today’s report comes from Liverpool where
workers in a robotics factory are calling
for better
1
… after a prototype attacked a
supervisor during a test. The device is the
2
… of the scientist Professor D.K. Brown,
who has been working on it for the past ten
years. The supervisor described the situation
as a
3
… when the robot tried to kick him. To
date, no one has been able to explain its
aggressive
4
… . Employees feel that they
should receive extra
5
… due to the danger
of the situation, but management has said
that they will introduce stricter
6
… for the
programming of these machines.
safeguards guidelines brainchild
nightmare wages shelter deed
gesture behaviour
35

51. 50 THAT’S ENGLISH!
Revision 1
50
SKILLS WORK
What can you donate to help others? Have you ever donated anything? Choose the things you 
have donated.
Read the article and decide which donation the story is about.
Read the article again and decide if the sentences 
are true (T) or false (H). Correct the false ones.
1 Harvey’s illness was due to a lack of energy.
2 Harvey’s wife’s donation wasn’t accepted by
the hospital.
3 The anonymous donor inspired another
person.
4 Carrie wanted to continue the chain of favours
by donating a kidney.
5 The writer is promoting organ donation
between living people.
Listen to fi ve people talking about an event or 
situation in their lives and decide if they feel 
positive (P) or negative (N) about it.
1 … 2 … 3 … 4 … 5 …
Listen again and match the speakers (1-5) to the 
feelings (a-e).
a relief d feeling powerful
b disenchantment e embarrassment
c feeling disgust
1a
1b
2 3a
3b
Harvey  was  an  energetic  55-year-old  with 
two  children  and  three  grandchildren,  a  job 
that  involved  frequent  travel  and  a  love  of  the 
countryside.  However,  in  2013  he  began  to  feel 
unwell.  He  no  longer  had  the  energy  to  go  out 
hiking and over time he found he couldn’t even 
lift his grandchildren anymore. He was diagnosed 
with a kidney disease and had to undergo dialysis 
daily while he was waiting for a transplant.
After a couple of years, his wife Janice decided that 
she would donate one of her kidneys to her husband, 
but to their disappointment her blood type was not 
compatible  with  her  husband’s  so  the  donation 
was  not  viable.  At  the  same  time,  the  hospital 
received an offer from an anonymous donor who 
had decided to donate a kidney. His blood type did 
match Harvey’s, so the operation was arranged.
Janice was so overcome by this completely selfless 
gesture by a stranger that she decided to continue 
with her initial plan and donate a kidney, not to 
her husband, but to any person who needed it. The 
waiting list for transplants is always long and the 
hospital soon found a recipient for Janice’s kidney: 
Carrie, a mother of four who had been waiting for 
over  five  years  for  this  life-changing  event.  In 
the end, both operations were performed on the 
same day and to date, the donors are well and the 
recipients  are  ecstatic  with  the  improvement  in 
their daily lives.
Carrie, who can now take her children to school and 
is looking forward to having a trip to see her sister 
living in France, says, ‘It’s difficult to put what I 
feel into words. How can you ever thank someone 
enough for giving you a new opportunity in life? 
It’s an amazing act of kindness I will never forget.’ 
Janice simply says, ‘It was just the right thing to 
do. I was incredibly grateful to the person who 
saved my husband and thought that I needed to 
pass on the favour in the most useful way I could.’
Undoubtedly, giving a kidney while you are alive 
is a major commitment, but we can all donate our 
organs when we die. The important thing is to be 
on an organ donor register. After an accident or 
sudden death, there is often little time to make 
decisions  about  donations,  so  if  doctors  know 
immediately, more lives can be saved.
37
37
 TRACK 36
Pay it forward
1 money to organisations 2 blood or an organ 3 clothes or furniture 4 your time as a volunteer

52. 51THAT’S ENGLISH!
Revision 1
Imagine the cultural differences a foreigner 
who comes to work here will have to deal with.
Complete the sentences with a verb from the 
box. There are two verbs you don’t need to use.
What would the purpose of an article written 
about a charity be? More than one answer may 
be possible.
1 to entertain
2 to give information
3 to persuade the reader to do something
4 to describe a process
5 to give an opinion
6 to summarise information
Which of these alternatives (a or b) makes a 
more engaging fi rst sentence for an article?
1 a Many people help others in need.
b What could be more important than helping
others in need?
2 a The day I received the first photo of Malika
was amazing.
b One day, I received a photo of a girl called
Malika.
Choose the correct options.
To engage the reader we can use:
1 formal language
2 personal opinions
3 interesting adjectives
4 questions
Write an article about a charity you know with 
the title A helping hand. Use some of the ideas 
from activities 7, 8a and 8b and the model in 
unit 3 to help you. Write 200 words. Include 
information about the following points.
1 Foreigners sometimes find it difficult to …
with staying up so late.
2 People are generally very friendly, so it’s not
hard to … in with a team at work.
3 Another thing he will have to … to is eating a
big meal at lunchtime.
4 I’m not sure if he will … used to having dinner
at ten o’clock.
Put the expressions in the table.
With a partner, role play the following situation.
• what the charity does
• how you found out about the charity
• an example of how the charity helps people
• how the reader can get involved with the
charity
There are so many charities in the world that it
is difficult to decide where we can best help and
contribute. A very deserving charity I know is …
4
8a
9
8b
7
5
6
Adding points  Contrasting
A and B
You and your partner have a friend from 
abroad  who  is  coming  to  work  in  your 
country. Talk about the cultural differences 
he/she will have to deal with.
Mention the following points:
A greeting people
A timetables
A  good manners in social life, at mealtimes 
and at work
adapt behave cope fit get have
When you meet a friend, you
usually kiss each other twice
here. However, in other countries
people shake hands or kiss three
times!
You will have to get used to having a rather late lunch, and in addition, you will have to cope with working until quite late …
But in fact, Another thing is …
In addition, However,
Actually, Furthermore,

53. 52 THAT’S ENGLISH!
5
UNIT As easy as 1, 2, 3
• To discuss figures and numbers
• To write a proposal
OBJECTIVES
NOW YOU!
Discuss these questions with a partner.
Do you have a head for numbers? Do you find
maths fun and easy?
6
A head for numbersA
Decide if the statements are true (T) or false (H). 
Correct the false ones.
1 Anthony wanted to order 400 pounds of rice.
2 One pound equals 2.2 kilos.
3 Anthony has 75% more rice than he actually
needs.
4 The rice-themed evening was a great success.
5 John didn’t know that Anthony had given him
the figures in kilos.
Complete the number-related idioms from the 
video with the phrases in the box.
1 I wish I had a … . It would make doing the
accounts so much easier!
2 When I ask people to enter their credit card
details, they sometimes think I’m trying to … on
them, but this information is heavily protected.
3 I was … about doing yet another accountancy
course, but I’m so glad I signed up for it.
4 The new ad has been a great success – people
are ringing up … to reserve a table.
5 I think I had … last night. I’ve got a terrible
headache this morning!
Match the idioms in bold from activity 5a with 
their meaning (a-e) below.
a I had too much to drink.
b in large numbers
c I was good at maths.
d I’m trying to cheat them.
e I couldn’t decide.
Complete the sentences with information from 
the drama.
1 John and Anthony are playing a … .
2 Whilst they are playing, John throws a …
twice in a row.
3 John says that … of restaurants fail within the
first three years.
4 Anthony says his problem is … .
5 Because of this, the restaurant’s … are three
times as much as they should be.
6 John is going to help Anthony to order the
right … of food.
AFTER YOU WATCH
3
5a
4
5b
Do you agree or disagree with these statements? 
Why?
1 A business is only as good as its accountants.
2 You need to be good at maths if you want to
be successful in life.
3 Good decisions are based on knowledge, not
on numbers.
1
BEFORE YOU WATCH
Answer the questions.
WHILE YOU WATCH
2
1  Why does Anthony need help with his
restaurant?
2 Why were John’s figures incorrect?
do a number one too many in two minds
head for numbers by the dozen
I have a head for numbers. 
I fi nd maths …

54. 53THAT’S ENGLISH!
ACTIVATE YOUR ENGLISH!
9a
9b
STREET INTERVIEWS
Match the beginnings of the sentences (1-6) to the 
endings (a-f) to make statistics from the drama.
1 Four plus two
2 The probability of throwing a double six
3 Your food costs are three times as much
4 First I’d cut it into two halves,
5 Food costs should be 28-30%
6 Nought or zero point five litres
a is one point nought six pints.
b of your total costs.
c then into four quarters.
d makes six.
e as they should be.
f is less than three per cent!
Complete the text about numbers with the 
words from the box.
The speakers below were asked the following question: Have you got a lucky number and
why is it lucky?
1 The numbers below were all mentioned. Guess which one was mentioned more than once.
2 Predict reasons why people might choose a number to be their lucky number.
3 Watch the video and check your predictions.
Which speakers:
1 have a lucky number connected to their birthday?
2 mention sports or gambling in connection with their lucky number? Which sports?
3 mention somebody else’s favourite number? Whose?
Complete the sentences with one word in each gap.
Nicole: 38 was a
1
… number for him because he got his
2
… approved on 8 March.
Jameeka: My lucky number is 6 because that’s my
3
… number.
Victor: 8 is perfect because no matter how you
4
… it, it’s always
5
… .
David: 21 was the number of my favourite
6
… growing up.
Samantha: It’s double
7
… and it’s really fun to be 10.
8b
8a
7
Nicole Jameeka Victor David Claudio Borislav Kristen
comma decimal digits fraction
figures million nought point
7 19 38 8 21 17 10
Samantha
Numbers in English
In the Roman numeral system all numbers are
expressed using the
1
… 1-9 and 0, which can
be called either zero or
2
… . Numbers smaller
than zero can either be expressed as a
3
… –
such as ½, ¼, etc. – or as parts of one hundred,
according to the
4
… system. So the fraction ¾s
(three quarters) can also be expressed as zero
5
… seven five.
In English, groups of
6
… over one thousand
are separated by a
7
… . For example: one
thousand is written 1,000, and one
8
… is
written as 1,000,000.
NOW YOU!
10Find interesting statistics on the Internet. 
Write fi ve questions. Trade with a partner and 
complete each other’s quiz.
You have a one in  2,067,000 chance of  dying in a plane crash  and a none in 423,548  chance of dying from  falling out of bed. Quiz  question: The  probability of dying  in a plane crash is  one in: 2 million, 22  million or 200,000? 

55. 54 THAT’S ENGLISH!
As easy as 1, 2, 3
Read the extracts (A-D) about money and 
wealth. Match them to the titles (1-4) and the 
photos (a-d).
1 The wealth of Wall Street
2 The top 1%
3 The last will and testament of J. Dodd
4 Farewell to ‘the Queen of Mean’
READING
2
1a
Complete the sentences with the correct form 
of the words in bold from the texts.
1 The ... the seller pays to the government is
higher than average for luxury items and is
included in the price.
2 Come on, we need to sell at a higher price
than that or we won’t make a … .
3 His enormous … does not only consist of
money but also of property and investments.
4 The exchange … for the euro to the dollar is
very favourable at the moment.
3
c
d
a
b
Which text is … ? There could be more than one.
1 from a will
2 from an obituary
3 from a newspaper or magazine article
Read the extracts again and answer the questions.
1 Who gets ... ?
a $92,000 a year c $12 million
b £500 a year d £1,125
2 How many thousands of dollars do you need
to be in the top 1% of the richest people in the
world?
3 What lost a third of its value between 2007
and 2009?
4 What has increased twofold since 2007?
5 What do Wall Street bankers no longer receive
and why?
6 What examples does the writer give of Leona
Helmsley’s meanness?
7 Why did Mary receive no money after her
husband’s death?
1b
 According to a series of reports by the charity 
Oxfam into global wealth distribution, you need 
just $3,650 to be in the wealthiest half of world 
citizens, a criterion that many Europeans easily 
meet. Indeed, you only need to possess some 
$77,000, which can include the market value 
of your home minus the mortgage (equity), to 
be amongst the top 10% of the world’s richest 
people. However, to belong to the top 1% you 
need more than a thousand times as much, 
around $798,000,000. The richest people on 
the planet – who between them control as 
much wealth as the poorest half of the global 
population – aren’t exactly a dime a dozen, in 
fact, they add up to just 85 in total and indeed 
could all fi t onto a London bus.
A
Between 2007 and 2009, Wall Street profi ts 
increased by 720%, while unemployment rates 
doubled and home equity  dropped by 35%. 
Since 1979, the bottom 90% of the nation has 
consistently lost money while the top 10% 
has gained. If the average person’s wages had 
multiplied by the same rate as the economy 
since the 70s, most people would now be 
making $92,000 annually. You don’t need to be 
an economics expert to understand the maths. 
The banking executives, who helped cause the 
economic recession or crisis of 2008, received 
incredible ‘performance bonuses’. However, 
recent legislation on ethical banking practices 
means that hopefully the days of such unfair 
payments are numbered.
B

56. 55THAT’S ENGLISH!
UNIT 5
1 ‘There are ten of us, but the recipe was for
two, so I … the amounts … five.’
2 ‘Our sales have … 25%.’
3 ‘I’ve … the sweets … you all.’
4 ‘We have to reduce our expenses: our gas bill
has … since last year.’
5 ‘So, this … that equals X, really?’
6 ‘I can’t … all these numbers!’
Match the expressions (1-5) to the defi nitions 
(a-e).
1 a dime a dozen
2 (Its) days are numbered
3 look after number one
4 dressed to the nines
5 at the eleventh hour
a to wear fashionable, smart clothes and
accessories
b so common that it has little or no value
c at the very last possible moment
d take care of yourself first
e something or someone that will not exist for
very much longer
Answer the questions about you.
1 On what occasions do you go out dressed to
the nines?
   I rarely go out dressed to the nines, I’d much 
prefer to wear jeans and be comfortable rather 
than worrying about what I look like.
2 Do you often leave things to the eleventh hour,
or do you prefer to be well-prepared?
3 Do you know anyone who only looks after
number one? Describe them.
5a
5b
4
5 My grandfather worked at the port in Barcelona
and earned a very low … .
6 He believes his antique furniture is very
valuable, but actually it isn’t … much.
7 A property like this will definitely … in value
with time. Don’t ever sell it!
8 They have borrowed so much money – I don’t
know how they will ever … it.
9  The only … needed to do this course is that you have an appropriate qualification.
Look at the illustrations. Complete the comments  with the highlighted words from the extracts.
1 4
2 5
3 6
Despite her huge fortune made in the hotel 
business, Leona Helmsley was famously mean 
and only ever looked after number one. The 
most famous quotes attributed to her are ‘Only 
the little people pay taxes’ and ‘That's how the 
rich get richer’, said when she ordered a jeweller 
to rewrite a bill to save her $4 sales tax.
During the 80s Mrs Helmsley was charged 
with avoidance of sales taxes on hundreds of 
thousands of dollars' worth of goods. It’s not 
surprising she was always dressed to the nines 
in fabulous jewels and clothes, as she rarely paid 
full price for anything. Eventually in 1989, she 
served 18 months in jail for tax evasion and was 
fi ned $7.1 million. In the last years of her life, 
Mrs Helmsley tried to rebuild her reputation 
at the eleventh hour by donating millions of 
dollars to charities. When she fi nally died in 
2007, she left a fortune of $4 billion, none of 
which went to her grandchildren, but she did 
leave $12 million to her dog.
C
 I give to my sons-in-law, Richard Tims D
and Jeremiah Archer, all my property – both the 
farmland in Lincolnshire and the buildings in 
London – and also the sum of two thousand two 
hundred and fi fty pounds to be divided equally 
between them. I give to my sister, Lucinda, the 
yearly sum of fi ve hundred pounds, during life to 
commence at my death and to be paid annually. 
To my wife, Mary, I give the grand total of nought. 
Mary did nothing for me during our marriage, and 
I wish to repay  her in the same way.
 TRACK 38
(online source)

57. 56 THAT’S ENGLISH!
As easy as 1, 2, 3
56
LANGUAGE STUDY
1
2
3b
4a
3a
5a
Complete the text about zero  with the words 
from the box. Then listen and check your answers.
Listen and choose the number you don’t hear.
1 a 55,000,000 b 55,000,000,000 c 550,000
2 a 0.0058 b 0.0085 c 0.058
3 a 66,666 b 666,666 c 666.666
4 a 0150021 b 0150201 c 0105021
5 a 75,500 b 750,000 c 7,500,000
6 a 0.023 b 0.032 c 0.230
Practise saying the sets of three numbers in 
activity 2.
Listen, check and repeat.
Rolando is talking to his English colleague 
Alyson about the imperial measurement system. 
Listen and choose the correct answers.
1 Originally, the imperial system was used ... .
a across the British Empire c in Britain
b in America and Britain
2 The system began in ... .
a medieval times b 1824 c the 1970s
3 An inch is based on the size of a ... .
a human foot b nose c thumb
4 Imperial measurements are calculated in units
of ... .
a 12 and 14 b 10 c 12 and 16
Listen again and complete the table with the 
fi gures from the box.
Complete the lists with the correct plural of the 
words from the box.
• nouns of Anglo-Saxon origin > plural ending
in -en, e.g. man > men

1
…
2
…
3
…
• nouns of Greek origin > plural ending in -es,
e.g. diagnosis > diagnoses

4
…
5
…
• nous of Latin and Greek origin > plural ending
in -a, e.g. medium > media, criterion > criteria

6
…
7
…
8
…
9
…
• nouns of Latin origin > plural ending in -i, e.g.
radius > radii

10
…
11
…
12
…
Complete the sentences with words from 
activity 5a. Listen, check and repeat.
1 This is the latest c… in the long series of c…
over the last 20 years.
2 Some cells do not have just one n…, but several
n… .
3 This is a new ph… for us, but other such ph…
are known to exist.
41
42
40
39
4b
42
5b
43
‘oh’ ‘0’ a thousand million
a million million nought point nought
nothing nought trillion
16 1760 6.3503 28.35
12 0.9144 2.54
datum cactus child nucleus syllabus
symposium radius crisis woman
medium analysis phenomenon ox
man curriculum diagnosis criterion
Zero is important because the concept of
1
nothing 
is needed to separate a positive from a negative
number. Zero was represented by an empty space
until 1202 when the symbol
2
… was introduced.
The words zero and
3
… are interchangeable, so
a decimal fraction like 0.01 can be pronounced
zero point zero one or
4
… one. People often say
5
… for zero (nought) when repeating long lists of
individual numbers like phone numbers.
Numbers with lots of zeros in them can have
different names. In British English, a billion used to
be
6
… (1,000,000,000,000), but now the British use
the American and European system and it means
7
…
(1,000,000,000). Similarly, a
8
… used to be a million
million million (1000,000,000,000,000,000). But
nowadays, it generally means a million million.
Imperial Metric
1 inch
1
… cms
1 foot
2
… inches 0.3048 m
1 yard 3 feet
3
… m
1 mile
4
… yards 1.6093 km
Imperial Metric
1 ounce
5
… g
1 pound
6
… ounces 0.4536 kg
1 stone 14 pounds
7
… kg
Pronunciation of numberspage 146
Pronunciation of plural nounspage 146

58. 57THAT’S ENGLISH!
UNIT 5
7b
8
Add the words from the box to the correct list.
1
Rewrite the sentences in the plural.
1 He gave a bagful of money to a passer-by.
2 We attended a symposium on the subject of
the latest crisis.
3 There was a former vice-president as well as a 
commander in chief on our team.
4 The curriculum is changing and so is the
medium of communication.
5 The doctor gave us a different diagnosis.
6 The bank kept all my savings.
Match the expressions of quantity (1-6) to the 
synonyms (a-f).
1 The value of our house has doubled over the
last year.
2 Unemployment figures fell by a quarter.
3 We are seeing three times as many people
leaving the country.
4 Our target is to halve our losses in the next six
months.
5 Three-fifths of those asked said they hadn’t
noticed a difference.
6 There are two and half times as many
incidences of violence.
a Emigration rates have tripled.
b Incidences of violence have increased by 250%.
c 60 people out of 100 were unaware of any
change.
2
d It’s worth 100% more than a year ago.
e We need to decrease our losses by 50% in half
a year.
f The number of people out of work has decreased
by 25%.
Rewrite the sentences using the words in brackets.
1 There are four times as many people out
of work as there were four years ago.
(unemployment / quadruple)
   Unemployment has quadrupled in the last 
four years.
2 The company earns 50% less from its
publishing activities than last year. (publishing
revenue / halve)
  Publishing revenue has halved this year.
3 Over 66% of those that begin the programme
don’t reach the end. (thirds / not finish)
4 There has been a 100% increase in recycling
over the last six months. (we recycle / twice as
much)
5 Since we installed the traffic lights, there are
75% fewer traffic accidents. (traffic accidents /
fall / three-quarters)
6 Last year only three out of the ten candidates
passed. (the pass rate / 30%)
Complete the text about the maths twins with 
the words from the box.
6a
6b
7a
all both (x2) either neither (x2)
none nor
classics linguistics means physics
clothes earnings savings surroundings
funds economics politics series
phonetics headquarters news goods
grown-up bagful takeover passer-by
commander in chief coat of arms
vice-president babysitter son-in-law
Dima and Alyosha Burov are identical twins,
but until six months ago
1
… of them knew they
had a twin brother. Survivors of a fire in a
Russian orphanage in which
2
… records of their
family were lost, they were adopted by different
American families thousands of miles apart.
3
…
of the orphanage staff survived and the twins
were identified only by the labels in their clothes.
As teenagers,
4
… Dima
5
… Alyosha found it easy
to form personal relationships,
6
… because of
their traumatic early lives or because they were
naturally shy. However, they
7
… demonstrated
unusual mathematical ability, so much so that
they were
8
… selected to join a special Harvard
programme for young mathematicians, which is
where, finally, they met.
Nouns that end in s 
(take a singular verb)
Nouns that only 
exist in the plural 
(take a plural verb)
economics, news, ...goods, ...
Compound nouns 
with the plural in the 
second element
Compound nouns 
with the plural in the 
first element
grown-ups, ... sons-in-law, ...
Expressing quantitypage 129
All, both, none, neither, either page 131

59. 58 THAT’S ENGLISH!
As easy as 1, 2, 3
B
SAME LANGUAGE, DIFFERENT LIVES
DOCUMENTARY
Maths magic 
1
2
3
Choose the reasons why you think maths is 
often unpopular as a school subject. You can 
add other reasons too.
Watch the documentary and answer the questions.
1 What does Peter use to help him to teach maths?
2 Why does Peter say that his approach works?
3 What are some teachers using in the classroom
to teach multiplication tables?
4 What subject does Peter teach with the help of
a card trick?
5 What is the ratio of innumerate adults in the UK?
6 Why does Sofia Cuzano say that she found
maths difficult?
Before you watch the video, try to fi ll in the 
blanks with the statistics in the box.
THAT’S THE USA
5
4
6
Watch the video and check your answers.
Match the words (1-4) to the pictures (a-d).
1 citrus farming 3 sea sponge diving
2 cattle ranching 4 fisheries
Watch the video about two important industries 
in Florida and complete the sentences with the 
appropriate word or fi gure.
1 Sea sponges are … that live on the floor of the
ocean.
2 The sponge industry started up in Tarpon
Springs at the … of the century.
3 The sponge industry produces … a year.
4 The Barthle Brothers Ranch has been operating
since … .
5 Ranching is important in the USA because
they need to produce … .
6 Land that can’t be farmed is good for cattle to
… .
NOW YOU!
7Write about a time when an ability or lack 
of ability to do maths helped you or caused 
problems for you.
When I started my new job, I was responsible for a
budget and had to do financial reporting for the first
time and my weak maths meant I was really slow ...
5% 5 5.51 8 55 years 85 years
90% 54 million 25% 50 million
Country  Statistics
Jamaica
The ethnic origin of
1
… of the
population is West African.
New
Zealand
There are
2
… million people in
New Zealand and
3
… sheep.
South
Africa
The population is
4
… . The
number of people infected with
HIV is
5
… million.
Scotland
In Glasgow life expectancy for
the wealthiest is
6
… , whilst for
the poorest it is
7
… .
USA
8
… of the world’s population
live in the USA.
9
… of the people in prison are
in the USA.
Great
Britain
10
… million people live in
London.
a c
b d
not necessary    too difficult
not taught properly    too boring

60. 59THAT’S ENGLISH!
UNIT 5
‘
‘
‘
‘
1a
1b
2a
3
SKILLS WORK
2b
Read the text again and complete the table.
Listen to students Kara and Antoine. Tick (T) 
the examples of the application of big data they 
discuss.
Kara Sivas (20). Social policy student.
Antoine Cunot (21). Business studies student.
Listen again. Are the sentences true (T) or false 
(H)? Correct the false ones.
1 Antoine disagrees with Kara that the quantity of
data is less important than what you do with it.
2 Before big data, statistical analysis relied on
taking samples.
3 We can process and analyse lots of data as
quickly and efficiently as we can collect it.
4 Antoine talks about how researchers have
been using big data to develop new medicines.
5 Big data has helped doctors to develop successful
treatments for infections in new babies.
6 Antoine is more impressed by the potential of
big data than Kara is.
Read the quotes about statistics. Which do you 
agree and disagree with? Say why.

 It is the mark of a truly intelligent person to be 
moved by statistics.
George Bernard Shaw
There are three types of lies: lies, damned lies 
and statistics. 
Benjamin Disraeli
45
45
I agree most with Disraeli – statistics can 
be manipulated to add up to whatever you 
want. It just depends on what you want to 
convince people of. Take for example …
Read the text about the rise of big data. What exactly is big data and how is it different from 
traditional statistics?
Computer technology causes data
to proliferate. Consequently, we
possess almost infinite amounts
of data, more than ever before in
history, and we can use it to find
patterns and make connections in
ways we never dreamed of before.
Barack Obama was one of the
first to demonstrate the power of
big data – by using it to help him
win his 2012 election campaign.
His campaign manager employed
over a hundred full-time analysts
and 10,000 volunteers to ‘measure
everything’. Using data related
to voters’ age, level of education,
social status, job, even what sport
teams they supported – and
by running 666,000 computer
simulations daily – the analysts
predicted how likely they were
to vote Democrat. The analysts
then identified and focused their
efforts intensively on ‘persuadable
voters’: those groups that they
calculated they had the most
chance of convincing.
It worked. Even if the turnout of
voters was only 59.4%, Obama won
the election with campaign costs
of only around $400 million (less
than the Republicans) and a clear
majority. 51% voted for Obama
versus 44% for Republican Mitt
Romney. But the biggest overall
victory belonged to Obama’s big
data tactics. Of the nine ‘swing’
states – those who didn’t have
a clear affiliation to either the
Democrats or the Republicans
at the beginning of the election
– Obama’s campaign won seven
(77.77%), convincing proof of the
power of big data and its ability to
predict human behaviour.
 TRACK 44
Obama’s 2012 election campaign in numbers
Cost of campaign  $
1
… Voter turnout 59.4%
Full-time analysts employed 
2
… Volunteers
4
…
Percentage of ‘swing’ states won 
3
…% Percentage of final vote
5
…%
Barack Obama and the rise of big data
• Asian-American women’s university choices
• identifying infections in babies
• Obama’s 2012 election campaign
• population samples

61. 60 THAT’S ENGLISH!
As easy as 1, 2, 3
WRITING
46
47
1a
1b
2
4a
Listen to the head teacher of St. Anne’s secondary school introducing a meeting. What is the 
meeting about?
1 a school competition 2 three new members of staff 3 proposals for a grant
Listen to the rest of the meeting. Match the speakers (1-3) to the ideas (a-c).
Match the examples for the use of propose,  recommend and suggest (1-3) to the structures (a-c).
1 I will propose that she takes the train. a verb + subject + subjunctive
2 I recommend (her) taking the train. b verb + that + subject + verb
3 I suggested she take the train. c verb (+ object) + -ing
Write the sentences in three different ways using the prompts.
1 I would like / recommend / you / use / a professional decorator.
2 He / suggests / we / start / again.
3 The school / proposes / you / take / the exam again next April.
4 We would like / suggest / that / they employ / more teachers.
5 The committee / propose / they close / the school buildings during the holidays.
Read Bev James’ proposal for the nurture unit. It is divided into fi ve sections. Which section ... ?
1 summarises the benefits
2 talks about how much it will cost
3 introduces the proposal and gives an overview of what it’s about
4 describes the actual project i.e. what the writer of the proposal wants to do
5 explains why the writer thinks what they propose is necessary and important
a IT equipment
1 Bev James.
Deputy head teacher
2 Stuart McGregor.
Art teacher
3 Taslim Begum.
Head of technology
Recommending and suggesting 1 My personal recommendation is that we ...
2 This is why I strongly recommend …
3 I would like to put forward the proposition …
4 What I would like to propose is …
Persuading
5 Obviously, computing skills are …
6 As we all know, our IT facilities are …
7 Importantly, it would give the kids and us …
8 It’s common knowledge that we all have problems
with the kids who …
a spending the money on redecorating.
b that we set up a nurture unit.
c invest the money in IT equipment.
d this option.
e something to be proud of.
f completely inadequate.
g essential.
h are disruptive in class.
Propose, recommend, suggest page 131
3a
3b
Match the beginnings of the phrases the speakers use (1-8) to the endings (a-h).
b nurture unit c redecoration and refurbishment

62. 61THAT’S ENGLISH!
UNIT 5
4b
5a
5b
Look at the expressions in blue in the proposal. 
Match the defi nitions to the correct expression.
1 what we want to achieve in the end
2 how much we think something will cost
3 the money you need to spend on something to
keep it going
4 the area the students come from
5 an abbreviation of the Latin per annum meaning
per year
6 how much it costs to employ people
Listen again to Taslim (IT equipment) and 
Stuart’s (redecoration) suggestions. Choose one 
and make notes in the executive summary. Add 
your own ideas too.
Write your proposal. Use your notes from 
activity 5a. Remember to include the following:
• an executive summary
• a statement of need
• a description of the project
• a budget analysis
• recommendations and suggestions
• a strong conclusion
How to write a proposal
Proposal for a nurture
unit at St. Anne’s School
Executive summary: This document
concerns the proposal to invest £180,000
in setting up a nurture unit at St Anne’s.
Statement of need: St Anne’s is a day school
for children age 11–18 in Manchester. The
catchment area has high unemployment,
crime and drug abuse and many children
suffer from emotional and behavioural
problems, which have a negative effect on
their learning.
Project description: We propose to convert the caretaker’s house into a nurture unit. Students
assigned to this unit will follow a special curriculum learning life skills as well as numeracy and
literacy. The long-term aim is to integrate them back into a normal classroom.
Budget analysis: The estimated cost of renovating and equipping the property is £50,000, with
additional running costs for the building of £2,500 p.a. The new teaching assistants’ salary would
be £46,000.The cost of staffing the unit outside normal school hours is an additional £20,000 p.a.
Conclusion: This unit would help care for vulnerable children and enable them to access education.
It would also relieve teachers of the responsibility of dealing with violent and disturbed children,
thereby improving the whole school as an effective learning environment.
Executive summary
Statement of need: (include 2 reasons why
this project is a good idea)
1 ... 2 ...
 Project  description: (include the long-term aim)
...
Budget analysis:
Redecoration and refurbishment:
30 new laptops: £10,000
A new computer science lab: £100,000
Insurance and maintenance: £30,00
IT equipment:
Repaint and redecorate classrooms: £80,000
New canteen furniture and equipment: £40,000
Plants and benches for student garden: £10,000
Conclusion: (include 2 benefits of the project)
1 ... 2 ...
48

63. 62 THAT’S ENGLISH!
6
UNIT
• To persuade someone to do something
• To express refusal
OBJECTIVES
It’s a deal!A
Are the statements true (T) or false (H)? Correct
the false ones.
1 Karen has told everyone she is going to her
friend Elly’s this evening.
2 Bridget invites Anthony out to dinner.
3 Anthony and Bridget are going to cook some
Chinese food.
4 Karen persuades Danny to watch Definitely
Dancing!
Read the extracts from the video and choose
the correct meaning of the expressions in bold.
1 Omar: Why don’t I try to persuade Danny to
watch the football somewhere else?
Karen: Save your breath. He’ll never agree.
a Don’t make him angry.
b It isn’t worth talking about it.
2 Bridget: We thought we’d have the place to
ourselves.
a be able to do what we want here
b be alone here
3 Karen: We’ll all watch Definitely Dancing!
together. That’s the deal. Take it or leave it.
a Shall we talk about it?
b That is what I’m offering.
4 Danny: You drive a hard bargain, Karen!
a aren’t an easy person to negotiate with
b don’t think about other people’s feelings
Complete the sentences with an expression
from activity 5.
1 I’m trying to negotiate a pay rise with my boss,
but she … a … .
2 A: She says that she can explain why it happened.
B: Tell her to … . She broke the rules and she
has to take the consequences.
3 We’ll pay you 30% now and 70% on completion
of the work. … .
4 There’s nobody in the building so we … the … .
Answer the questions.
1 Karen says that watching Definitely Dancing!
is ‘my guilty pleasure’. Why do you think she
feels guilty about it?
2 When is Omar going to watch the documentary
about DNA?
3 What can’t Anthony do now but agrees to do
next week?
4 Why hasn’t Jenny seen Danny for a long time?
Why can’t she have coffee with him now?
5 What’s the real reason why Omar invites
Danny to the pub?
AFTER YOU WATCH
3
5
4
6
Choose the statements you agree with.
1 I’m good at persuading people.
2 Nobody can persuade me to do anything.
3 I don’t want to do it.
4 I know people who lie and exaggerate when
they are trying to persuade.
1
BEFORE YOU WATCH
Answer the questions.
WHILE YOU WATCH
2
1 What does Danny try and persuade Jen to do?
2 What does Karen suggest they all do together
later?
The gentle art of
persuasion
I remember trying to persuade my parents
to let me ... It was my father who was …
NOW YOU!
Tell a partner about a time when you tried very
hard to persuade someone to do something.
7

64. 63THAT’S ENGLISH!
ACTIVATE YOUR ENGLISH!
10a
63
STREET INTERVIEWS
Match the sentence (1-4) to a similar meaning
(a-d).
1 You talk to me enough, you can convince me
to do anything.
2 I get easily persuaded.
3 I'm not usually easily persuaded, but I can be
when I'm around my best friends.
4 Never. I'm my own man. I do what I want.
a I never let anything influence me.
b Peer pressure gets the best of me.
c I will give in after a long convincing.
d If I don’t generally have a strong viewpoint, I
can be persuaded.
The speakers below were asked the following question: In what situations are you easily
persuaded by others?
1 What do you think are common influences which persuade people to do things? Choose
your top three from this list.
Which speakers … ?
1 can always be persuaded if they think that they will gain something out of the situation
2 are more persuaded by actions than words
3 specifically mention being persuaded to buy things
4 claim they aren’t easily persuaded in any situation
5 mention the influence of friends and peers
6 are motivated by feelings of concern for others
Complete the sentences.
Kristen: I would say that there is persuasion all around – from people, from
1
… and from
2
… .
Jenna: You
3
… to me enough and you can
4
… me to do anything.
Nicole: I can easily be persuaded by people when I don’t have a strong
5
… about something.
Jameeka: I get easily persuaded by
6
… because they're
7
… .
David: I would say in group situations, peer
8
… can get the best of me at times.
2 Watch the video. What influences do the speakers mention? Did they mention any of your
choices?
9b
9a
8
Diquietta Claudio Nicole Chelsi Jenna Victor Kristen Thierno
10bChoose the correct sentence from activity 10a
which has the same meaning.
1 My parents just keep on talking and eventually
I agree with them.
2 There is no way he is ever going to convince me!
3 Adorable young people can get me to do almost
anything.
4 My mates have a way of influencing me.
NOW YOU!
11In what situations are you easily persuaded by
others?
I think I’m easily persuaded by others in a group situation. If the group wants to do something, I’ll probably agree even if I don’t want to.
advertising  the media  friends / peer pressure  feeling guilty about something
feeling sorry for someone  passion and conviction  convincing arguments

65. 64 THAT’S ENGLISH!
The gentle art of persuasion
Match the advertising concepts (1-6) to the
sentences (a-f).
1 catchy slogan 4 expert opinion
2 celebrity endorsement 5 great value
3 personal aspirations 6 convenience
a 9 out of 10 dentists recommend Staybrite
toothpaste.
b Big Brother winner Sandy D. always uses
Totalbronze suntan lotion.
c ‘Yes, we can.’
d Your life can only get better with BeCool
trainers.
e We have the lowest prices on the planet.
f Bubblesoap: making your life easier.
Read the fi rst paragraph of this text about
advertising. Where is the text from?
1 a shopping website
2 a website which gives advice to consumers
3 a website for sales and marketing professionals
Complete the paragraphs (1-4) with the missing
fi rst lines (a-d).
a Personally, I believe at least some of their
success is due to Apple®’s 2006/10 advertising
campaign
b So, is Apple® technology really superior to the
alternatives and is it worth the price?
c These are techniques that have worked for
centuries
d ‘Can I interest you in our newest model
instead, Sir?’
Read the text again and choose the correct
option.
1 According to the text, a gifted salesperson
can … .
a seduce customers
b charge too much money
c persuade customers to do things they hadn’t
planned to do
2 You can build a rapport with a customer by … .
a liking them
b finding interests or ideas you share
c talking about sport and music
3 The difficult thing for modern companies is … .
a building a rapport with new customers
b finding new customers
c building a rapport without face-to-face
communication
READING
3
4
2
1
4 Apple® have been unusually successful in … . a inventing a new type of computer
b launching a brand
c creating exceptionally loyal customers
5 The ‘Get a Mac’ ads were very short and … . a simple b trendy c unusual
6 The purpose of the ‘Get a Mac’ ads was to … . a demonstrate the reasons Macs are better
than PCs
b prove that Macs are good value for money
c persuade people that Macs are cool
Apple® and the
power of cool
1  ... ‘If you’d like to come this way, Madam, I can 
show you some different colours.’ Direct face-
to-face selling has always been an art. Go to any 
market or bazaar in the world and you will see 
gifted salespeople at work – people who are 
capable of seducing the unwary customer into 
spending more than they originally intended, 
perhaps even walking away with something they 
never intended to buy in the fi rst place! Most 
use similar techniques: fi rst build a rapport  
with the customer by maintaining eye contact 
and smiling, then fi nd some common ground, 
such as sports teams or taste in music, and then – 
when the customer starts to relax and trust them 
– move in with the sales pitch and sell, sell, sell!
2  ... , but for global companies in the modern 
world, direct contact with the customer isn’t 
always possible. Instead, such companies have 
had to fi nd other ways of building rapport, and 
nobody is as good at this as Apple®. Over the 
last 30 years, they have succeeded not only in 
launching a highly successful line of computers, 
phones and music devices, but they have 
created a band of almost fanatically loyal users 
and customers who on no account would ever 
use another brand. So, how did they do it?
3  ... with the catchy slogan ‘Get a Mac’. The ads 
feature a traditional middle-aged man wearing 
a suit and glasses (‘Hello, I’m PC’) and a younger 
trendy man in casual dress (‘Hello, I’m Mac’). 

66. 65THAT’S ENGLISH!
UNIT 6
5 It’s not just slightly more expensive, it costs …
more money – almost double!
6 I don’t think he’s a(n) … good salesman, but
he’s learned lots of effective techniques.
7 These ideas have become part of the … .
Most people believe in them unthinkingly and
would never question them.
8 He began his … badly by criticising other
products rather than presenting what he had
to offer.
Listen to two colleagues, Jerry and Leonora,
discussing Macs and PCs. Answer the questions.
1 Who’s got a Mac and who’s got a PC?
2 Why is Leonora frustrated?
3 What kind of work does Jerry say Macs are
much better for?
4 What does Leonora say will happen in 18
months’ time?
Listen again and complete the summary with
words and phrases from activity 5.
Complete the sentences so that they are true
for you.
1 The best way to build a rapport with someone
you don’t get on with is to …
2 It is way more important to be … than to be …
3 I’m not fanatical about it, but I do very strongly
believe that …
4 … are inherently superior to … because …
5 Something that I was seduced into buying /
doing was …
6a
6b
7
5
 TRACK 50
The two have a short conversation about some 
aspects of what they can do, and the result is 
always that Mac does it better. The ads only 
lasted 30 seconds, and they didn’t even show 
the actual computers. But if you repeat a very 
simple message enough times – and Apple® 
ran 24 ads over four years – everybody will get 
the message. Exactly why and how Macs are 
better was never important or even explained: 
the aim of the ad was to establish the idea 
in the collective subconscious that a Mac 
is inherently superior to a PC and – more 
importantly – way cooler.
4  ... Keeping in mind a Mac usually costs at least 
40% more than a PC of similar power and size, 
the objective answer to the fi rst part of that 
question is probably ‘no’. Experts agree that 
Apple® technology has weaknesses as well 
as strengths and PCs are better for some things. 
However, a PC never looks as stylish as a Mac, 
nor is anyone going to automatically think you’re 
cool because you’ve 
got one. This is part of what 
you pay for when you buy a Mac – and who is to 
say that it isn’t worth the price?
Complete the sentences with the correct form
of the words and phrases in bold from the text.
1 It’s not easy to … with our new colleagues
because they don’t make much effort to
communicate or be friendly.
2 The … tourist didn’t realise that the thief was
watching her and planning to steal her purse.
3 They … people into coming on these trips with
promises of a once in a lifetime experience.
4 In the end, we managed to find some … . We
are both football fans and support the same
team.
Leonora believes that Jason
1
… Jerry into buying
a Mac, and she is annoyed because she thinks
that he is making a
2
… to persuade her to do the
same. She thinks Jason is an Apple® fanatic and
can’t understand how the idea that Macs are
better than PCs has become part of the
3
... . Jason
had believed that he and Leonora had found
some
4
… and were beginning to build
5
… , but
her reaction makes him see this is impossible.
He says that Macs are
6
… superior in design and
7
… more powerful than the average PC.
51
51

67. 66 THAT’S ENGLISH!
The gentle art of persuasion
66
LANGUAGE STUDY
1a
1b
3a
2b
2a
Match the beginnings of the sentences (1-6) to
the endings (a-f).
1 She talked me into coming on a luxury spa
break with her
2 I wasn’t very impressed by him at first, but he
won me over with
3 Our aim is to bring our customers round to the
idea that
4 Only let visitors see the front of the building –
we don’t want to put them off by letting them
see
5 My friend talked me out of buying the
insurance plan –
6 Don’t try to seduce me into upgrading to a
more expensive model:
a the one I’ve got is good enough for me.
b and we had a great time!
c he said it wasn’t a good deal.
d how dirty it is at the back.
e his charm and good manners.
f a bigger phone is actually a better phone.
Which verbs in activity 1a are used for persuasion
and which for dissuasion?
Listen to these extracts from a conversation. Does the intonation go up (A) or down (’) on the following underlined words?
1 You can’t sit around being depressed forever
now, can you?
2 But that’s not going to make you feel any
better, is it?
3 You won’t meet anyone if you never leave the
house, will you?
4 Come on, Ben!
5 Go for it, Ben!
Listen again, check your answers and repeat.
People often use question tags for persuading.
Look at the examples and complete the rules.
52
52
5a
Complete the statements with appropriate question tags.
1 Come on, she’s a nice girl really, … ?
2 You’ve never really liked being single, … ?
3 She enjoyed the evening, … ?
4 You can’t carry on like this, … ?
Samuel, the manager of a seven-star hotel, is
talking to some guests. Choose the correct verb
forms to complete the conversation.
Husband: Order a car for me, will you, Samuel?
I’ve been trying to
1
talk / win my
wife
2
up to / into going out and I’ve
finally
3
won / talked her
4
over / up by
promising to take her shopping.
Samuel: Very good Sir, but might I suggest
you use the hotel helicopter service,
instead?
Wife: Oh Samuel! You’re trying to
5
seduce /
bring us
6
round / into spending more
money again, aren’t you?
Samuel: Not at all, Madam. It’s just that the
heat is very uncomfortable.
Husband: That’s true, I was going to walk to
the spa yesterday, but the heat quite
7
put / talked me
8
off / out. Perhaps we
should stay at home, darling.
Wife: Oh no! You’re not going to
9
seduce /
talk me
10
from / out of going shopping
now! I think I’ve been
11
brought / won
12
through / round to the idea of the
helicopter after all. Samuel, could
you make a reservation for half past
seven?
Now listen to Samuel talking to another
customer at the hotel.
1 What does the customer want to do?
2 What does Samuel want to persuade the
customer to do?
3 What two main objections does the customer
make?
4 What do they agree to do in the end?
53
3b
4
Pronunciation: sounding persuasivepage 147
Question tagspage 133
• You don’t want her to be too tired to enjoy her
special day, do you?
• You’ll brush your hair before you go, won’t you?
1 With a positive statement we have a ... question
tag.
2 With a negative statement we have a ... question
tag.
Verbs for persuasion: talk someone into
something, …
Verbs for dissuasion: …
’

68. 67THAT’S ENGLISH!
UNIT 6
Listen again and complete the expressions.
1 Might I suggest our complete wedding package?
2 I … about that, Sir.
3 It’s a very inclusive package, so you don’t …
paying for any extras.
4 … deal with lots of different people, you can
work exclusively with our wedding planner.
5 … have that burden taken off your shoulders?
6 I would strongly … the young lady against
taking on so much work.
7 I … that your daughter would have full control.
8 She’d be free to get on with other more
important things … .
9 … you won’t regret it.
Which expressions … ?
a are used to offer alternatives
b are used to make suggestions
c are used for reassuring
d are used for dissuading
Complete the dialogue between Alice and a sales
assistant with the expressions from the box.
A: I want a cheap mobile phone.
SA:
1
Might I suggest the Freedom 247? It’s very
popular.
A: Do you have a pay-as-you-go model?
SA: I would
2
… pay-as-you-go phones. Most
people prefer a contract because you can
use your phone all the time
3
… having to
buy credit.
A: No thanks, I’d prefer pay-as-you-go.
SA: But
4
… not to risk running out of credit in
the middle of a call?
A: Yes, but I don’t want more bills to pay!
SA: Oh, I
5
… that! The Freedom contract informs
you when you have reached your limit so
you
6
… spending too much.
A: But will price of the contract suddenly go up
after a month?
SA: No,
7
… that the price is fixed for at least a
year.
A: What about other charges?
SA: There are no hidden charges. It really is a
bargain.
8
… regret your decision.
Ben’s depressed because his girlfriend’s left him.
Listen to the conversation and write the things
Ben’s friends try to persuade him to do.
Ben doesn’t like his friends’ suggestions. Listen
again and complete his refusals.
1 No … am … going back there again!
2 … not! I hate big groups.
3 … no circumstances … I ever voluntarily go
back to Abi’s house.
4 … my … body! I … think of anything … .
5 Don’t … think … signing me up … my back!
6 … in a million years … I … to go on a blind
date.
Your friends are trying to persuade you to
make some changes in your life. Write negative
responses using the structures in brackets and
add reasons.
1 Shall I put up your profile on a dating website?
(dead body / you / put up )
Over my dead body will you put up my profile
on a dating website! I’m married!
2 Why don’t you have some cosmetic surgery?
(never / million years / I / have)
3 I suggest that you take up a martial art like
karate or judo. (can’t think / worse)
4 Shall I sign you up for fitness ‘boot camp’?
(not /even / think)
5 Why don’t you get a tattoo? (no way / I / ever /
get)
6 Sell your house and give away all your
possessions. (absolutely + negative)
7 You should become a vegetarian. (no
circumstances / I / become)
7a
7b
8
5c
6
might I suggest instead of advise against
I can assure you wouldn’t bother about
don’t have to worry about
wouldn’t you prefer I guarantee you won’t
5b
53
Persuading and dissuadingpage 132
1 ... a party 4 join an Internet ... site
2 ... a football match 5 go on a ... date
3 go to a ... club
Refusingpage 133
54
54

69. 68 THAT’S ENGLISH!
The gentle art of persuasion
B
SAME LANGUAGE, DIFFERENT LIVES
DOCUMENTARY
The power of persuasion
1a
1b
2
3
Use one word to complete the gaps in Winston
Churchill’s most famous persuasive speech.
We shall … on the beaches, we shall …
on the landing grounds, we shall ... in
the fields and in the streets, we shall ...
in the hills, we shall never surrender.
Watch the documentary and check your answer
to 1a. Why do you think it was so effective?
Choose the right answer.
1 According to Tina Lamb, the reason why
persuasion is an art is that … .
a it’s so difficult to get it right
b there is a human element
c there are a lot of ways of approaching a
situation
2 Observation helps you to succeed in being
persuasive because … .
a people love being observed
b it ensures you don’t act too quickly
c it helps you to choose the right tactic in each
situation
3 When Tina Lamb is trying to persuade a client
to do something she focuses on … .
a the ways in which it will benefit them
b the long-term future
c the financial consequences if they don’t do it
4 Nick Fox says that our initial response to an
advertisement … .
a is intellectual
b is influenced by our perceptions
c depends on the time of day
5 The persuasive technique India Pearson learns
is to … .
a always offer a solution
b structure her conversation carefully
c not show when she’s angry
Which of the following do you have strong
opinions (S) about? Which do you have more of
an open (O) mind about?
THAT’S THE USA
5
4
6
Watch the video. In which countries has the
government recently run campaigns to try to
persuade people of the following?
1 If we have plain packaging on cigarettes,
people will be less tempted to buy them.
2 Terrorism is an increasing danger and we
need more police.
3 We need to change the healthcare system.
4 We need to change our lifestyles to protect the
ozone layer.
5 Recycling is important.
6 It’s important to control the importation of
plants and animals because they could affect
local biosecurity.
Which city in your region could you describe
like this?
Its rich heritage, historical significance
and beautiful architecture have made
it a major tourist attraction. Almost
everything in this city is old.
Watch the video and complete the information
about St Augustine, the oldest city in Florida.
1 Why is St Augustine a favourite tourist attraction?
2 Who is Aviles Street named after?
3 What was Ponce de León looking for when he
showed up in 1513?
4 How did the Spanish persuade the local
people to let them stay in Florida?
5 What is the most lasting influence the Spanish
have had on the city?
NOW YOU!
7Talk about an issue that is important to you and
that you would like to persuade about.
I would like to persuade the government to
spend more on … . If you have access to … ,
it gives you the tools to do everything else ...
‘
‘
‘
‘
clothes and what to wear    politics
ecological and green issues    gun control
food and diet    gender roles
the healthcare system in your country

70. 69THAT’S ENGLISH!
UNIT 6
1
2
4a
4b
SKILLS WORK
Read about three successful advertising campaigns. Match the pictures (a–c) to the texts (1–3).
3a
3b
Read the texts again and answer the questions.
1 Why do you think most Americans in the 1960s
didn’t think they wanted a small car? How did
Volkswagen® persuade them to change their
minds?
2 What do you think people who saw the adverts
and bought Nike® trainers aspired to?
3 How did the Marlboro® man adverts work?
What did they use to persuade consumers to
buy cigarettes?
Ben and Bill are talking about advertising. Listen
and say what product they are talking about.
Listen again. Are the statements true (T) or
false (H)? Correct the false ones.
1 The tobacco industry admits that its advertising
might encourage children to start smoking.
2 One multinational tobacco company claims
that advertising does not increase cigarette
consumption.
3 British ad campaigns about the health risks of
smoking don’t seem to have stopped people
from doing it.
4 Tobacco companies still sponsor big sports
events.
5 New advertising campaigns, which are aimed
at young women, create a link between
smoking and staying thin.
You are going to write a blog post about
advertising. Make some notes.
1 How strongly do you think you are influenced
by advertising? What sort of ads are you
exposed to?
2 Examples of ads you think are powerful or
effective, items you have bought because of
ads.
3 Any products that you think shouldn’t be
advertised. Why?
Write a blog post of 120 words.
Advertisements are all around us, all the time.
I’m surrounded by adverts all day – when I’m
watching TV, browsing the Internet or driving to
work. Even though I don’t think I’m influenced by
them very much, I probably am.
56
56
1
This advertising campaign was created in 1960 to bring Americans round to
the idea of buying Volkswagen® cars. At the time, most American cars were
big, and car adverts were packed with information. The ‘Think small’ campaign
took the opposite approach: a black and white ad with a small picture and very
little text. The ads simply focused on the advantages of small cars – using
less fuel, and being able to park your car more easily. The ads not only talked
Americans into buying lots of Volkswagen® cars but revolutionised advertising
culture in America.
2
The Nike® ‘Just do it’ campaign increased sales of Nike® trainers from $800 million in 1988 to $9.2 billion in
1998. The ads didn’t just show people in
Nike® trainers doing sport, but focused
instead on the person and the effort they
were making rather than the product. In
this way, a strong rapport was built and
the ads won the public over because
they were about how people feel when
they exercise. Don’t want to run five
miles? Just do it. Don’t want to get up
early and train? Just do it. The ads made
Nike® trainers an aspirational product
by associating them with self-discipline
and success. People who never in a
million years would have thought of
doing sport were seduced by the ads.
3
The Marlboro® man ads ran from 1954 to 1999. They showed a tough man, usually a cowboy, smoking
a cigarette in nature. The ads
were effective because they didn’t
rely on slogans; instead they used
images to suggest a whole way
of life which was way cooler. Be a
real man. Be a Marlboro® man.
While the campaign was running,
everybody knew the Marlboro®
man, and even now, nearly 20
years after the campaign ended,
his image is still recognised.
a
b
c
 TRACK 55

71. 70 THAT’S ENGLISH!
The gentle art of persuasion
SPEAKING
1a
1b
2
4a
Listen and complete the sales pitches for two
different products.
Listen again and write the correct answer.
Look at the structure of the sales pitches and
choose the correct option.
1 A good sales pitch starts with a general /
personalised statement or question to get the
reader’s attention.
2 It includes both the features and benefits /
only the features of the product.
3 It uses a wide variety of descriptive and
evocative / technical and functional language.
4 It ends with a call to action / thank-you.
An effective sales person describes or pitches the
product in an attractive way. Find adjectives and
expressions in the texts from activity 1a which
mean:
cheap:
1
…
attractive:
2
… ,
3
… ,
4
…
high-quality and up-to-date:
5
…
noticeable:
6
…
People will notice you: You’ll
7
…
You are wrong: You
8
…
Sales people often use superlative adjectives to
intensify their language. Match the superlative
adjectives from the box to the adjectives.
1 good/nice: 3 big:
2 luxurious: 4 new: cutting edge, …
Rewrite the descriptions using adjectives from
activities 3a and 3b. Replace very with the adverbs
mega, ultra or super to sound more persuasive.
1 a big very luxurious bed
An enormous ultra luxurious bed
2 a very stylish car
3 new technology
4 a very cheap computer with nice features
5 a good performance
6 a luxurious suite in a modern hotel
7 very attractive boots
Look at the description of colour in the scarf
sales pitch. Complete the table with the colours
from the box.
57
57
3a
3b
3c
Scarf
Features Benefits
1
bright red
2made of silk
3big
Phone
Features Benefits
4
You have enough money to buy
it.
5 It will impress your friends.
6
You can see what’s on the
screen clearly.
7
You can use it all day without having to recharge.
bright
soft
deep
rich
vibrant
ruby* scarlet crimson red
emerald forest* sea* olive*
sapphire cornflower* sky*
saffron sunflower* sunshine*
chocolate*
snow* creamy*
ebony
* these adjectives are used with the colour adjective,
e.g. ruby red scarf, snow white sheets
sumptuous exceptional outstanding
enormous huge cutting edge
up-to-the-minute opulent innovative
yellow green black blue white brown
You’ll turn heads this winter with this
1
… silk
scarf in an eye-catching shade of
2
… . Made
of 100% pure silk, this
3
… soft scarf is not only
comfortable but
4
… enough to wear anywhere.
It’s easy to hand wash and doesn’t lose its
colour. Its
5
… size gives you extra warmth and
the flexibility to wear it as a shawl or a scarf.
Get yours now while you still can!
Did you think it was impossible to find an
6
… elegant state-of-the-art phone for under
£100? Well, you can think again. The new Motosung17 is it! Despite the
7
… price, its
8
…
stylish good looks will impress your friends. The 540 x 960 screen resolution gives you
9
…
clear graphics and it has an
10
… long battery
life too: this phone will give you a full day of use without needing to be recharged. Buy one now and be the envy of everyone.

72. 71THAT’S ENGLISH!
UNIT 6
Monologue: giving a persuasive sales pitch or presentation
Opening statement or question Closing call to action
Have you ever wanted a … ?
So, what are you waiting for? Have you ever wanted a … ?
Your friends will be surprised / be delighted / envy you when … Act now!
Take advantage of this opportunity while it’s still available. Are you looking for a … ?
4b
5a
5b
5c
Work with a partner. Take turns to describe
people’s possessions using the colour words and
appropriate adjectives.
Listen to a talk about the fi ve most persuasive
words in English. What are they?
Listen to a sales pitch for a mobile phone.
1 How often does she use the word ‘you’? And
the listener’s name?
2 How does she end the presentation?
How persuasive you are also depends on your
intonation. Listen and say if the speakers (S1 and S2)
sound persuasive or not. Listen again and repeat.
6a
6b
6c
You are going to present a sales pitch for one of the products below. Complete the table with the phrases from the box.
Choose one of the products to talk about. Prepare your presentation.
1 Decide who you are addressing and why they need this product.
Women who enjoy a little luxury and want to be elegant in the cold weather. These gloves
will protect your often neglected hands and prevent dry skin.
2 Make a list of the features and benefits of your product. Use activity 1a to help you.
These ultra soft leather chocolate brown gloves will keep you warm even on the coldest day.
3 Find appropriate adjectives to describe the product.
soft (super) elegant (mega) warm and cosy luxurious
4 Develop a statement or question to get people’s attention and begin your presentation.
Don’t your hands need as much protection from the freezing cold as the rest of you?
5 Develop a call to action to end your presentation.
Come and enjoy the experience: the luxury of leather protecting your hands today!
Give your presentation. Remember to include the following:
• the features and benefits
• descriptive and evocative language
• speak slowly and clearly and use persuasive
intonation
58
59
60
I like your sumptuous
creamy white wool scarf.
Whose is that sky blue bag?
She’s wearing a deep rich chocolate brown coloured skirt.
Ladies, with the long cold winter ahead, you need to think about keeping warm whilst staying smart and stylish. And, don’t your hands need as much protection from the freezing cold as the rest of you?
walking boots organic soap expensive watch posh gloves
S1 S2
1 Just say yes.
2 So what are you waiting for?
3 Go for it, Richard!
4 Come and buy one now!

73. 72 THAT’S ENGLISH!
7
UNIT Your choice
• To talk about different options and preferences
• To speculate about events that never took place
OBJECTIVES
I’d rather you didn’t do itA
Answer the questions.
1 What difficult choice about his family does
Omar have to make?
2 What reasons does Anthony give for Omar not
returning home?
3 What is the reason behind Omar’s father’s illness?
4 What are his parents wishes regarding what
Omar should do?
5 Which job does Omar choose?
6 What are his reasons for turning down the
other job?
Choose the expression which best matches the
words in bold.
1 Omar: Mm, that’d be challenging ...
a extremely difficult
b difficult but interesting and enjoyable
2 Omar: I feel I’ve got no choice.
a I don’t know what to do.
b It’s clear I can do only one thing.
3 Anthony: Have you decided which one to pick?
a chosen an alternative from the options
b decided not to do one of the options
4 Mother: It won’t help in the slightest if you
come back.
a It won’t improve the situation at all.
b It will only help the situation a little.
5 Karen: Have you made up your mind about
the job?
a thought carefully about it
b come to a firm decision
6 Omar: The job in Belfast would have been very
tempting.
a attractive b convincing
Decide if the following sentences are true (✔) or
false (✗). Correct the false ones.
1 Omar isn’t completely honest when he is
offered the warehouse job.
2 Karen thinks Omar should think carefully
about all the possibilities before deciding.
3 Omar doesn’t mind if people know about his
research job application.
4 Anthony thinks the warehouse job sounds
boring.
5 Omar is delighted that the research job is in
Belfast.
AFTER YOU WATCH
3
5
4
When you have to make a diffi cult or important
choice, which of these things do you do?
1
BEFORE YOU WATCH
Answer the questions.
WHILE YOU WATCH
2
1 Why is Omar unsure about the biogenetics job?
2 What does Omar decide to do and why?
put it off as long as you can
make a list of pros and cons
make a quick decision depending on how you feel
discuss it with good friends
think very carefully
NOW YOU!
Tell your partner about a diffi cult decision you
had to make using some of the phrases from
activity 5.
6
The most diffi cult decision I ever had to
make was deciding whether to ... Both
options were tempting because ...

74. 73THAT’S ENGLISH!
ACTIVATE YOUR ENGLISH!
9a
73
STREET INTERVIEWS
Look at some of the things the speakers said
about choices. Match what the speaker says
(1-3) to what they mean (a-c).
1 Nicole: A lot of my worst choices have turned
out to be the best ones.
2 Borislav: We can all make something happen
if we work hard and have our heads straight.
3 Nicole: Progress is more important than
making the right choice the first time.
a Sometimes personal growth is better than
being right.
b Choices can turn out differently from what you
first thought.
c Determination and being focused will lead to
what you want.
The speakers were asked the following question: What are some of the best and worst choices
you’ve made in your life?
Which speaker says … ?
1 it doesn’t matter if you don’t always make the right choice the first time
2 being independent is important
3 he/she made a mistake about a job choice
4 he/she made the right choice and hopes to succeed in life
5 he/she was attracted to the USA because of its scientific progress
6 he/she regrets choices made when he/she was immature
Read the sentences and decide if they are true (✔) or false (✗). Correct the false ones.
1 Jenna says she is satisfied with all her life choices.
2 Claudio came to the USA to work in the space programme.
3 Nicole thinks she has benefited from all the education changes she has made.
4 Chelsi thinks the food at the restaurant she works at is very bad.
5 David was allowed to drink alcohol when he was younger.
6 Borislav thinks the USA offers many choices to people who try hard to succeed.
1 Which of the following topics do you think the speakers will talk about?
2 Now watch and check.
8b
8a
7
9bChoose the sentence from activity 9a which
best describes the situation.
1 I really learned a lot of English and grew as a
person while studying abroad for a year even
though the school was quite bad.
2 Everyone told me that studying to be a mechanic
was a mistake, but now I have a great job.
3 I wanted to be a doctor since I was 10 years
old. Now after seven years of study and being
responsible, I’ve achieved my goal.
NOW YOU!
10What are the best and worst choices you’ve made in your life?
I’d say the best choice I’ve ever made was ...
My worst choice? I really shouldn’t have ... I
was immature and so …
Nicole Chelsi Brandy David Claudio BorislavJenna
getting married   emigrating   having a career   getting an education
changing schools   leaving home   breaking the law   buying a home

75. 74 THAT’S ENGLISH!
Your choice
Which of the following quotes do you prefer?
Say why.
1
Your life is a result of your choices. If you don’t
like your life, then make better choices.
2 No matter how long you have travelled in the
wrong direction, you always have the choice to
turn around.
3 Sometimes the wrong choices bring us to the
right places.
Answer the questions.
1 Do you tend to give things a lot of thought or
do you usually make hasty decisions?
2 Are you good at making decisions or are you
often indecisive?
3 Have you ever made a decision that had
negative consequences? What happened?
Read the text and answer the questions.
1 Where could you find this text?
a in a newspaper
b in a women’s magazine
c in a current affairs magazine
2 What is the text about?
a a difficult relationship
b a difficult boss
c a difficult decision
Read the text again. Are the sentences true (✔)
or false (✗)? Correct the false ones.
1 Sheila hadn’t decided exactly which
destinations to visit yet.
2 Sheila thought Mr Hawkins would probably be
pleased when he heard about her plans.
3 Sheila wasn’t very worried about Mr Hawkins’
reaction to her holiday plans.
4 Sheila couldn’t understand why she hadn’t
noticed the problem before.
5 Dean had made some serious mistakes at
work before.
6 Mr Hawkins would definitely accuse Sheila of
stealing the money if he knew it was missing.
READING
2
3
1b
1a
7 Sheila hadn’t told Dean about her discovery
before she saw Mr Hawkins.
8 Sheila thought some things were more
important than money.
Read the text again and put the following events
in order.
1 Dean became a father.
2 Sheila showed the corrected accounts to her
boss.
4
Sheila walked from the oT ce to the park. The
sun was out and she needed some fresh air. 
She opened the envelope that had arrived that 
morning. ‘Let us make your dreams come true on 
our luxury world cruises,’ she read. There was a 
huge choice of destinations. She could have her 
pick of India, New Zealand or South America. If 
she could a ord it, she?d visit them all. Finally, she
had saved enough for a trip of a lifetime – nearly 
£10,000. She smiled as she imagined telling her 
boss, Mr Hawkins, that she wanted leave to go on 
a round-the-world trip. He wasn’t exactly pleasant 
and was oA en very bad-tempered. Everyone said
you wouldn’t want to argue with him. If there was 
an argument, he’d win it every time. But she knew 
how to handle him. Anyway, aA er 30 years with
the company, she deserved some time away.
It was nearly 5:30 p.m. Sheila stared at the 
company accounts for the last three months 
and added them up again. She just couldn’t 
understand it – there was over £9,000 missing. 
Only Sheila and Dean, the trainee accountant, had 
access to the company’s funds. Eventually, Sheila 
went home and thought about the situation. She 
felt to blame as the senior accountant. Why hadn’t 
she seen the discrepancy before? She realised 
that Dean must have taken the money bit by bit. 
They’d argued before over completing reports late 
but nothing like this.
She lay awake all night worrying and weighing 
up all the options. She certainly didn’t want to 
make any hasty decisions. Dean and his wife were 
Between a rock
and a hard place
‘
‘
‘
‘
‘
‘

76. 75THAT’S ENGLISH!
UNIT 7
Match the expressions (1-7) to the meanings
(a-g).
1 to be in two minds about something
2 to make a hasty decision
3 to weigh up all the options
4 to have no choice
5 to make the right choice
6 to have your pick of something
7 to be caught between a rock and a hard place
a to be forced into a particular decision
b to do the correct thing
c to be able to choose anything you want
d to be in a situation where both alternatives are
equally bad
e to decide to act too quickly without giving it
enough thought
f to take everything into account
g not to be able to decide one way or the other
Complete the sentences with the correct form
of an expression from activity 5a.
1 Just take your time and don’t … about this.
You should … first and then decide what to do.
2 I … whether or not to take the job.
3 There were four bedrooms in the villa so we
... the rooms and got one with a lovely sea
view.
4 … doesn’t necessarily mean choosing the
easiest option.
5 I’m sorry, but you … , you have to do this.
6 Adam hates his job but if he leaves, he
probably won’t get another. He’s ... .
Answer the questions.
1 If you could have your pick of jobs, what would
you like to be?
If I could have my pick of jobs, I’d absolutely
love to be a top chef! I adore cooking and
everyone says I’m a great cook. I’m always
experimenting with new tastes and food
combinations.
2 Do you usually weigh up all your options
before making decisions, or are you more
spontaneous?
3 Have you ever made an important decision and
then changed your mind? What happened?
4 Have you ever been caught between a rock
and a hard place? What happened?
5 What kind of decisions are you usually in two
minds about?
6 What hasty decisions have you made and then
later regretted?
5a
5b
6
 TRACK 62
always so friendly and they had become parents 
last year and had proudly invited Sheila round. 
Sheila was in two minds about what to do: if she 
told Mr Hawkins of her suspicions, he would call 
the police. Dean would go to prison and his wife 
would be le alone with a new baby. If she didn?t
tell her boss, he would f nd out eventually and she 
might be accused of stealing. She’d prefer to tell 
him the truth herself than wait. Both alternatives 
were awful – she really was caught between a 
rock and a hard place.
Morning came at last. Sheila’s head hurt, but she 
knew what she had to do. She knocked on Mr 
Hawkins’s door and showed him the accounts. 
‘Hmm everything seems to be in order,’ he said. 
‘I know I can always rely on you, Sheila.’ ‘Thank 
you, sir,? she whispered as she le the room.
Outside in the corridor, she sighed: time now for 
a very diT cult conversation with Dean, and no
wonderful holiday to look forward to. She had 
had no choice. If she hadn’t repaid the company, 
the theA would have been discovered. If Dean had
gone to prison, his family would be destroyed. 
She had made the right choice. It was only money 
aA er all.
3 Sheila had no regrets about her final decision.
4 Dean stole the money from the company.
5 Sheila used her holiday money to repay the
company.
6 Sheila told Dean she knew about his actions.
7 Sheila realised money was missing.
8 Sheila felt partly responsible for not realising
sooner.
9 Sheila had saved enough money for the cruise.

77. 76 THAT’S ENGLISH!
Your choice
76
LANGUAGE STUDY
1
2
3b
5a
3a
4
8a
Answer the questions so they are true for you.
Say why.
1 Which would you prefer to watch: a comedy or
a horror film?
I can’t stand horror films, so personally I’d
much prefer to watch a comedy because …
2 Where would you rather go on holiday: to the
beach or to the mountains?
3 What would you rather be: an ordinary person
or a celebrity?
Choose the correct form of the verb.
1 They prefer to have / have summer holidays
rather than to go / go in winter.
2 Would you rather studying / study English in
Britain or the USA?
3 My father prefers walk / walking to cycle /
cycling.
4 She would rather to be / be unemployed than
work / working for that company.
5 He would prefer be / to be a musician rather
than a teacher.
6 I prefer play / playing football to watch /
watching it.
Listen to the conversation. What is it about?
Listen to the extracts and complete the sentences.
Rewrite the sentences using the past simple and
the word in brackets.
1 I don’t want you to stand on that chair. (rather)
I’d rather you didn’t stand on that chair.
2 Don’t come tomorrow. (prefer)
3 We want you to pay for the damage. (rather)
4 Please don’t play the drums. (prefer)
5 They want him to tell the truth. (rather)
6 I want you to follow my instructions exactly.
(prefer)
7 He doesn’t want his ex-wife to come to the
party. (rather)
Listen to the conversation. Why are both Betty
and Phil upset?
Listen to the extracts and choose the correct
option.
Rewrite the sentences using the past perfect and
the word in brackets.
1 I didn’t want you to tell my friends. (rather)
I’d rather you hadn’t told my friends.
2 They didn’t want us to bring presents. (rather)
3 I wanted everyone to leave by midnight. (prefer)
4 She didn’t want him to leave all his belongings
at her flat. (rather)
5 We wanted him to stay longer. (prefer)
6 I wanted them to be more positive. (rather)
7 My mother wanted me to study law. (prefer)
What would you say in these situations?
1 Your friend has entered you in a reality show.
You hate reality shows.
I’d rather you hadn’t entered me in a reality show.
I’d prefer it if you hadn’t entered me in a reality
show.
2 You wanted to go to the cinema but your
friends have bought tickets to the theatre.
3 Your mother has arranged a blind date for
you. You don’t want to go.
4 Your boss has offered you a new job. You
don’t want to leave your present job.
Match the beginnings of the sentences (1-6) to
the endings (a-f).
1 If the bride hadn’t taken so long to get ready,
2 What would you have done
3 We’d have a swimming pool
4 What would you do
5 Paul might have been promoted
6 If I could afford it,
a if you saw someone commit a crime?
b if he had worked harder.
c if you had been to university?
d I’d buy a red sports car.
e if we lived somewhere warmer.
f she wouldn’t have been late.
64
65
63
5b
66
6
7
Expressing preference page 134
Prefer / would rather + past perfect page 134
Second and third conditional page 135
Prefer / would rather + past simple page 134
Listen to the extracts and complete the sentences.
1 ... rather you ... entertain visitors after midnight.
2 I’d ... you ... have a shower for longer than 10 minutes.
3 I’d prefer it ... you ... keep food in your bedroom.
4 I’d prefer ... if you ... play loud music.
1 I’d rather you didn’t do / hadn’t done that.
2 I’d rather you had put / put it in the garage.
3 I’d prefer it if you ask / had asked me first.
4 I’d prefer it if you hadn’t / haven’t come back!

78. 77THAT’S ENGLISH!
UNIT 7
10c
11
9b
10a
Choose the correct option.
1 It was / would be / were a funny situation if
poor Jane isn’t / wasn’t so upset.
2 What did / were / would you do if you find /
found a valuable watch in the street?
3 W e can have / had / could have a picnic if it
isn’t / wasn’t raining.
4 What did / would / does she do if she would
lose / lost / loses her job?
Complete the sentences with the correct form of
the verb in brackets.
1 I ... (bring) you a present from Rome last
month if I ... (have) enough money.
2 She is famous now but she ... (never succeed)
if her parents ... (not encourage) her.
3 Oh dear, if we ... (know) you were coming, we
... (save) some dinner.
4 Our trip ... (be) wonderful if the weather ... (be)
better, but it rained every day!
5 What would they ... (do) if their car ... (break
down) in the desert?
6 If Suzy ... (not miss) so many lectures, she ...
(get) better results.
Listen to the sentences from activity 9a and repeat.
Pay attention to sentence stress, contractions and
weak forms.
Read the text and answer the questions. Why is
Zoe West upset?
Read the mixed conditional sentences (1-2) in
10a and choose the correct options to complete
the rules (a-b).
Complete the dialogue with the correct form of
the verb in brackets.
A: We’ve been in this traffic jam for two hours!
B: If we
1
... (leave) earlier, we
2
... (be) at the hotel
by now.
A: That’s not my fault.
B: Yes, it is. If you
3
... (not be) always so
disorganised, we could
4
... (leave) earlier.
A: That’s not fair. I had a lot to do.
B: Well, if you
5
... (listen) to my advice, we
6
...
(not be) in this situation now.
A: You refused to help me. If you
7
... (be) more
helpful, I
8
... (finish) my packing last night.
Complete the text with a suitable form of the
verb in brackets or one of the expressions from
the box. There is one extra expression.
8b 10b
9a
67
to make a hasty decision
to have someone’s pick of
to be caught between a rock and a hard place
to weigh up all the options
Zoe West upset?
My lottery nightmare!
When Zoe West bought a lottery ticket last year,
she put it in a safe place and forgot about it.
Last week she found it again and when she checked
the numbers, to her delight, she had won £2
million! But imagine her horror when she realised
the ticket was out-of-date, ..., by one day! ‘I can’t
believe it,’ she said. ‘I had completely forgotten
about the ticket. I don’t often do housework, but
1
if
I cleaned the house more regularly, I would have
discovered the ticket in time.
2
If I had found the
ticket one day earlier, I’d be a millionaire now.’
Young entrepreneurs on the increase
According to recent research if they could
1
...
careers, many young people would rather
2
... (start)
their own company than work for a large company. Almost 40% of those questioned would prefer
3
...
(work) for themselves because it would be more flexible, and 20% of those currently employed said they would prefer it if they
4
... (not work) for
someone else. A significant percentage said that if they
5
... (run) their own business, they
6
... (be)
happy to earn less money at the beginning.
The rising cost of university fees has affected many
graduates, who said they were
7
... as they now
owed a lot of money for their studies and could not
afford to start a business. If they
8
... (realise) this
before they started their studies and had had more
information so that they could
9
… , they
10
... (not go)
to university. If they
11
... (not acquire) such huge
debts, they
12
... (be) free to set up a business now.
a Sentence … (mixed 2nd and 3rd) contrasts a
present condition with a past result.
b Sentence … (mixed 3rd and 2nd) contrasts a
past condition with a present result.
Pronunciation page 146
Mixed conditionals page 135

79. 78 THAT’S ENGLISH!
Your choice
B
SAME LANGUAGE, DIFFERENT LIVESDOCUMENTARY
Difficult choices
1
2
3
4Choose the three factors which are the most
important to you when choosing a place to live.
Match the expressions (1-5) to the defi nitions
(a-e).
1 to boil down to
2 to tick all the boxes
3 bay window
4 stained glass
5 creaky floorboards
a windows with coloured sections
b wooden planks that make a noise when walked
on
c to be the most basic reason for something
d a large window that sticks out from the main
wall
e to meet all the requirements
Decide if the following sentences are true (✔) or
false (✗). Correct the false ones.
1 According to David Simpson, the most
important factors in choosing a home relate to
price range and size of the property.
2 In David’s experience most people won’t get
everything they want in a home.
3 Dawn is finding it difficult to choose as she
needs bigger accommodation for her family.
4 The advantage of the first property is that it
doesn’t need much work doing on it.
5 David tries to convince Dawn that the second
property is more interesting than the first.
6 Dawn hasn’t got any strong preference after
the two viewings.
7 Dawn can’t make a decision yet.
Match the speakers (1-6) to the aspects of choice
available in their country (a-f).
THAT’S THE USA
5
6
Do you like shopping in malls? Give at least two
reasons.
a Choice is limited by lack of employment.
b Financial status controls choice.
c Schools and universities have a very good
reputation worldwide.
d There is a wide range of free education available.
e Recently different types of colleges have
opened and created more opportunities.
f People can study any subject at a higher level
after taking a degree.
Watch the video of Jodi’s visit to Miami and
complete the sentences.
1 Now there are many upscale stores here but
you can still find a ... .
2 The ... of the mall means guests can still enjoy
the sunshine while shopping.
3 The Art Deco architecture is the ... .
4 Art Deco is a style of ... that expresses the
elegance and pace of the 1920s and 30s.
5 Well, me personally, I’ve heard about the ... .
They’re like really ... out here.
NOW YOU!
7Does your country offer enough choices
regarding education, jobs, homes and lifestyles?
location & facilities price age of property
decoration state of repair number of bedrooms
modern kitchen and bathroom size
6
1
I think we have a huge variety of choice of ... but
nowhere near enough choice of ... This is because
... and I think people would benefi t from ...
2
3
4
5

80. 79THAT’S ENGLISH!
UNIT 7
1a
1b
2a
SKILLS WORK
Read the title and the fi rst paragraph of the article. What does spoilt for choice mean?
1 There are so many choices that you don’t want to choose.
2 There are so many good choices that it’s hard to choose.
2b
Read the text again and answer the questions
for each person.
1 Does the person find shopping enjoyable or not?
2 What are their reasons for their opinions?
Listen to a radio interview about consumers and
choice. Tick (✔) the topics they discuss.

Listen again and answer the questions.
1 What has happened to some out-of-town stores?
2 Why has this change come about?
69
69
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
Retailers want us to believe that the more choice there is, the better the shopping
experience; but is this really true? Or does too much retail choice have a negative
effect on us? We asked some readers for their views.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •SHOPPING: ARE WE TOO SPOILT FOR CHOICE?
Well, I’m a self-confessed shopaholic! I like nothing better than a day out shopping with a 
good friend. Yes, I suppose I do buy a load of stuff I don’t actually need. I must have over 70 
pairs of shoes and never worn at least half of them! But I might wear them one day. Anyway, I 
like to be able to have my pick of things; so if there weren’t so many options, then I wouldn’t 
enjoy shopping so much. Anyway, it’s my money and there’s plenty of time in the future for 
saving and pensions and all those boring things. Jade
I don’t buy this consumerism message – buying things will bring happiness. It’s all the things 
you can’t buy that bring happiness like friendship, love and family. If I have any spare money, 
I go travelling, experience other cultures or learn how to make something new. This year 
I’m learning how to make a wooden boat! People may think I’m mad, but I’m convinced I’ve 
made the right life choice. Damian
To tell the truth, shopping’s no longer a pleasure since I had the family. It’s just a chore I have 
to do each week. What really annoys me is the special offers at the supermarket, you know 
BOGOF – buy one, get one free. I get a headache weighing up all the options and trying to 
work out whether it’s good value or not. Then I buy more than I need and half goes in the 
bin. Why don’t they just reduce the price for single items? Then we’d reduce waste. Megan
Basically, I’d be happier if I didn’t have to waste time and energy choosing between 20 types 
of toothpaste. When I was young, there were two or three brands and that was it. We didn’t 
need a huge choice then, and we don’t need it now. In fact, I got so fed up with all this choice, 
I started shopping at the discount retailers. It’s win-win, there’s usually just one or two types 
of everything and it’s really cheap because they don’t have to store lots of different products. 
I tell you – it’s the future of food shopping. Frank
3 Why are the discount retailers doing well?
4 What happens when consumers are faced
with too much choice?
5 What is an ideal number of brands to choose
from?
6 What type of spending leads to the greatest
customer satisfaction?
Do you think we are too spoilt for choice?
Discuss your views on shopping and choice with
a partner.
I’d prefer it if stores didn’t ...
I’d be a happier consumer if ...
Why don’t they ... ?
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
 TRACK 68
3special offers too much choice corner shops spending on experiences discount retailers debt

81. 80 THAT’S ENGLISH!
Your choice
WRITING
1a
1b
2a
3a 3b
3c
2b
What is the purpose of a discursive essay?
Tick (✔) the points that should not be included in a discursive essay.
Read the title of the essay and the opening paragraph. Match the sentences (1-4) to the
purposes (a-d).
Now read the main body of the Internet essay from activity 2a. Which paragraphs (1-4) support
the essay statement and which are against it?
Read paragraph 1 and choose the correct answer.
1 The purpose of the sentence highlighted is … .
a to support the main idea
b to draw a conclusion
c to introduce the main idea
2 The purpose of the other sentences is … .
a to support the main idea
b to draw a conclusion
c to introduce the main idea
Complete the connectors lists (1-3) with the
expressions in bold from activity 2b.
1 Adding extra information to an argument:
In addition, ...
2 Introducing a contrasting idea: …
3 Giving reasons and results: …
Add these expressions to the lists in 3b.
‘The Internet has benefited people more than the discovery
of antibiotics.’ Discuss and give your viewpoint.
1
‘3 billion users of the Internet worldwide versus 200 million
lives saved by using antibiotics.’
2
Some people would say it is
impossible to function in modern society without information
technology and many aspects of life would be far more
difficult without it.
3
Others would say medical advances are
more significant for the human race overall.
4
In this essay
both aspects will be considered.
a introduction of one side of the
argument
b statement outlining which aspects
will be discussed
c statistics, facts and quotations to grab
the reader’s attention
d introduction of the opposite side of
the argument 1 The Internet has certainly revolutionised all aspects of life, such as education and business, and enabled us
to work much faster. Whereas previously people had to visit libraries, a vast range of information is available
at home or on phones in a few seconds. In addition, companies can now use video conferencing, saving
time and money as well as providing a much faster service to customers.
2 Moreover, using the Internet helps people in the developing world to survive. For example, farmers in rural
Africa can learn how to deal with plant diseases whereas before they would lose all their crops. It is claimed
that over half of Kenyans use the Internet every day.
3 However, it is undoubtedly true that the discovery of antibiotics has saved many millions of lives. Before
their discovery, even a small cut could lead to death. It is believed that in the 1900s a third of children under five died in Britain as a result of diseases like pneumonia, which today are treated by antibiotics.
4 Consequently, the discovery of penicillin has helped people live longer and healthier lives. In the past, even young adults were killed by illnesses like tuberculosis. Life expectancy has nearly doubled since the 1900s, partly due to medicines like antibiotics.
due to furthermore therefore in spite of
although nevertheless even though
on the other hand as a result
• anecdotes • a conclusion that states your point of view
• an interesting introduction • arguments against plus supporting evidence
• arguments for plus supporting evidence • quotations, statistics or facts
• a proposal
1 to present a balanced discussion of contrasting opinions 2 to present a strong position of one opinion
Revision of connectorspage 135

82. 81THAT’S ENGLISH!
UNIT 7
5a
6a
5b
4Read the conclusion to the Internet essay. Tick (✔) the points it includes and support your
answer with evidence from the text.
1 summarising expression 3 summary of ideas 5 personal opinion
2 statistics 4 final conclusion 6 scientific opinion
You are going to write an essay on this topic: Racial equality rather than gender equality
should be the main priority for a world leader. Discuss and give your opinion. First, complete
the introduction below.
Add your own ideas in sections c and d.
6b
7
Look at the underlined expressions in activity
2b. Match the expressions (1-2) to the uses (a-b).
1 X is/are supposed / said / believed / claimed /
understood to be ... / thought to be ...
2 It is known that … / It’s a well-known fact that … /
It is undoubtedly true that ... / It is thought that ...
Rewrite the sentences using a suitable expression
from activity 6a.
1 Many people think women should only work
as homemakers in some cultures.
It is thought that women should only work as
homemakers in some cultures.
2 Research has proved that men and women are
equally intelligent.
3 Some people believe that different races
benefit from having separate education.
4 Researchers know that women still experience
difficulty getting top jobs in business.
5 People say that having a family means a
woman is less committed to her career.
6 Scientific evidence shows that all human races
are descended from the same small group of
ancestors.
Write your discursive essay (160-200 words).
Remember to include the following:
• the introduction you wrote in activity 5a
• arguments for and supporting ideas
• arguments against and supporting ideas
• suitable connectors
• expressions of fact and opinion
• a strong conclusion with your opinion
Writing a discursive essay
To sum up, it is true that the Internet has brought many economic and educational benefits to a vast number of people.
Better communication has united people as never before in history. Nevertheless, people can only use technology
if they are fit and well, and antibiotics have greatly improved people’s health. Personally, I believe that good health
is the most important thing in life. Without it, even if we have very advanced technology, we can achieve very little.
‘I have a dream that my four little children will one day live in a nation where they will
not be judged by the colour of their skin …,’ said Martin Luther King in 1963, but King
never even mentioned his children’s gender.
Racial equality is the main priorityGender equality is the main priority
FOR
a Racial inequality is still
widespread / unacceptable
in today’s society.
b More racial equality
promotes prosperity both
nationally / internationally.
AGAINST
a Many countries legally
protect all races.
b Racial equality alone
is not enough if there
is work and education
discrimination.
FOR
c Gender inequality
affects all races …
d Some countries made
progress but many
are still biased ...
AGAINST
c Nowadays women have
achieved ...
d Women’s rights are
changing everywhere
because ...
1 summarising expression 3 summary of ideas 5 personal opinion
2 statistics 4 final conclusion 6 scientific opinion
summarising expression summary of ideas personal opinion
statistics final conclusion scientific opinion
It is undoubtedly true that ... / It is thought that ...
a to show that we are 100% sure the information
is correct
b to show that the information is not a certain
fact, but may be opinion
It's thought that ...page 136

83. 82 THAT’S ENGLISH!
8
UNIT I need a hero!
• To express admiration and disappointment
• To describe people or facts emphatically
OBJECTIVES
A fallen idolA
Decide if the following sentences are true (T) or 
false (H). Correct the false ones.
1 The scheme went wrong from the beginning.
2 Karen doesn’t dare to tell Danny what she’s
found out.
3 Karen is unsympathetic to Danny when she
reveals the truth.
4 Danny is reluctant to believe the news about
Graham Snow’s crimes at first.
5 Danny decides to punish Graham.
Choose the correct option.
1   Danny: He’s presenting his latest book: How to 
make it in business.
a how to run a company
b how to succeed and get rich
2 Danny: He’s a self-made man.
a He’s a selfish person.
b He succeeded through his own efforts.
3   Omar: The Financial Times called him a snake
charmer, whose followers worship him blindly.
a admire him and cannot see his faults
b think he is superhuman
4   Karen: I’ve been trying to pluck up the courage 
to tell you.
a quickly do something difficult
b persuade yourself to do something frightening
Complete the sentences with the correct 
expression from activity 5.
1 It took me 10 minutes ... to dive into the icy water.
2 It can be difficult ... in business if you don’t have
some capital to start with and have to borrow.
3 It’s no use criticising Angie’s boyfriend because
she ... and won’t listen.
4 Alan Sugar is ... who started out selling radios
on the streets of London.
Answer the questions.
1 How does Danny feel about Graham Snow’s
achievements?
2 How does Graham Snow help needy people?
3 What is Danny’s explanation for criticism of
Graham Snow?
4 Why is Karen interested in getting information
about Graham Snow?
5 How has Jane’s opinion of Graham Snow
changed over time?
AFTER YOU WATCH
3
5
4
6
Which of these people is the most heroic? Say 
why.
1 A climber who reaches the top of Mt Everest
without oxygen.
2 A nurse who has never had a day off sick in 25
years.
3 A businessperson who has created thousands
of jobs.
1
BEFORE YOU WATCH
Answer the questions.
WHILE YOU WATCH
2
1 Who is Jane and what are her feelings about
Graham Snow?
2 What happened to Sheila and her husband?
And how did they feel?
NOW YOU!
Discuss with your partner.
Can you think of a self-made man or woman
you admire?
7
I’ve always admired ..., a self-made man
who made it by the age of …

84. 83THAT’S ENGLISH!
ACTIVATE YOUR ENGLISH!
10a
10b
83
STREET INTERVIEWS
Look at some of the things the speakers said 
about heroes and heroines. What do you think 
they mean?
1   Thierno: My father was the total package, you
know, educator ...
a very correct and organised
b everything he should be
2   Thierno: He passed away three years ago and
I idolise him.
a I love and admire him greatly, intensely,
devotedly.
b I think about him excessively.
3    Thierno: I’m striving to be just like him.
a trying very hard
b finding it very difficult
4   Nicholas: Hillary Clinton, of course. She’s all 
the rage right now.
a making people very angry
b extremely popular
Complete the sentences so that they are true 
for you.
1 Someone who is/was the total package for me
is/was ... because ...
2 I idolised ... when I was a child and I used to ...
3 The person I strive to imitate is ... because ...
4 At the moment, ... is all the rage because ...
The speakers were asked the following questions: Who would you say are some of your 
heroes or heroines? Why do you admire them?
1 Name three types of heroes or heroines you think they will say. E.g., sports star.
2 Watch the video to see if your ideas were mentioned.
Watch again and match the speakers above to their heroes and heroines.
1 His father 4 Parents 7 JK Rowling
2 Neil Armstrong 5 Jim Henson, creator of the Muppets
3 Hillary Clinton 6 Beyoncé
Watch again and write the reason each speaker gives for choosing their hero.
1 Kristen 2 Cheryl and Robert 3 Dena 4 Glenn 5 Gina 6 Thierno 7 Nicholas9b
9a
8
Robert Dena Glenn Gina Cheryl Thierno Kristen Nicholas
10cComplete the text with the correct expressions 
from activities 5 and 10a.
It seems very successful people are often heroes
or villains. For example, Bernie Madoff was a
1
... from a poor family who made his fortune
in investment banking. Thousands of people
trusted him with their savings, inspired by his
aura of authority and he was able to commit a
$65 billion fraud. Investors
2
... even when others
warned them to be careful because he offered
them a huge return on their investments. He was
an arrogant man who never thought he would
be caught, but because of his dishonesty, his
own sons
3
... and handed him over to the police.
On the other hand, Bill Gates is an entrepreneur
who
4
... in the computer business and seems
to be the
5
... – devoted husband and father and
famous philanthropist. Through his medical
foundation he is
6
... to make the world a better
place. Starting up online businesses is
7
...
nowadays, but people should be careful not to
8
... all entrepreneurs until they are sure of their
true character. NOW YOU!
11Who would you say are some of your heroes or 
heroines? Why do you admire them?
I really admire ... She’s the total package because ...

85. 84 THAT’S ENGLISH!
I need a hero!
Listen to someone talking about the ‘heroes’ in 
the pictures. Which of them does she admire?
Listen again. Which expression does the speaker 
use to describe heroes who receive little attention 
or reward?
Look at the title of the article, which is a quotation 
from the writer Virginia Woolf. Choose the best 
defi nition of what it means.
1 In the past women didn’t want public recognition.
2 In the past women felt unable to claim their
achievements due to prejudice against them.
3 In the past women had low social status.
Read and complete the article (1-5) with the 
missing clauses (a-f). There is one extra clause.
a so irritated was she by their constant breaking
of her best china
b what was strange was that women didn’t object
c Such was the lack of respect for women that
d what might surprise you is that each one was
the brainchild of a woman
e who quickly realised it held the final information
they needed
f was said to have been an excellent musician
Read the text again and decide if the statements 
are true (T) or false (H). Correct the false ones.
1 Josephine Cochrane’s invention of the
dishwasher saved her from poverty.
2 Ada Lovelace first showed her astounding
mental capacity when she was just a child.
3 Unfair treatment of women in academic circles
ended after the 19th century.
READING
2a
3
2b
1b
1a
Dishwashers, computer programming and DNA testing 
are all familiar parts of modern life but 
1
… . Everyone 
knows Marconi and Edison from the inventor’s 
hall of fame, but why is so little known about the 
contribution of women to science and culture? In 
this era of greater equality, it’s time to celebrate the 
unsung heroines who have shaped our lives.
You’ve maybe never heard of Josephine Cochrane, but 
her claim to fame is the invention of the dishwasher. 
She was a wealthy woman with servants to do her 
dishes, but 
2
… that she decided to invent a machine 
to wash the dishes safely: the dishwasher.
Another pioneering thinker, whose name has long 
since sunk into oblivion, was Ada Lovelace.
Lovelace showed strong mathematical abilities from 
an early age. She wrote the fi rst usable computer 
programme in 1840 although the actual computer 
wasn’t invented for over another 80 years.
It’s a well-known fact that society was male-dominated 
in the past and women were believed to have smaller 
brains and be less intelligent. Men valued women 
for their looks and personalities and put them  on a
pedestal. When women entered male territory, such 
as science and research, men often tried to exclude 
them. As a result, women like Annie Maunder, who 
‘For most of history,
Anonymous was a woman’
(Virginia Woolf)
1 4
2 5
3 6
71
71
fallen heroes    unusual heroes    unsung heroes

86. 85THAT’S ENGLISH!
UNIT 8
4 Contemporary sources praised Maria Anna
Mozart’s musical abilities.
5 Male artists tried to minimise the contribution
of Angelica Kauffman to the Royal Academy.
6 Songs should be written about women’s
achievements.
Look at the phrases in bold in the text and 
match them to the meanings below.
1 idolise or admire someone so much you
believe they are absolutely perfect
2 try to appear courageous even though you
feel frightened or upset
3 group of people famous for a specific activity
or a place where you can learn about them
4 been completely forgotten by the world
5 reason for being successful
6 talk about how great someone is
7 a specific time when a person is applauded for
achieving something great
8 a weakness or character fault in a person you
admire or respect
Complete the sentences with the correct form 
of the expressions in activity 4.
1 His ... came when he won an Olympic medal in
2012.
2 Charles Darwin is one of the greatest names in
the scientific ... .
3 Even though she didn’t win a prize, she smiled
and ... .
4 Her only ... was writing a best-selling book 20
years ago.
5 Kara was very impressed with her new boss
and ... to the other staff.
6 Andy doesn’t think his girlfriend has any faults
– he’s ... .
7 I used to really admire that actor, but then we found
out that he had a history of violence and had ... .
8 After winning the prize for Book of the Year in
1999, Thomas Nickells never published another
book and ... .
Discuss the questions with a partner.
1 Can you think of an unsung hero you know?
What are they like?
4
5
6
 TRACK 72
came fi rst in the mathematics exams at Cambridge 
University in 1889, was not allowed to take a degree! 
Such injustices have continued until quite recently. In 
1962, Watson and Crick received the Nobel Prize for 
their discovery of DNA, but in fact, the main research 
was done by a woman, Rosalind Franklin. 
During a visit by Watson and Crick to Cambridge 
University, Franklin’s male colleagues gave her rivals 
a copy of her work, 
3
… . They published their research 
fi rst, denying Franklin her moment of glory. It seems 
even icons like Nobel Prize winners have feet of clay.
Unsurprisingly, in the past, ignored women also 
had to put on a brave face in the arena of culture. 
Mozart was a musical genius, but few people have 
heard much about his sister, Maria Anna. 
As a child, she performed with her brother and 
4
… . 
But her parents felt she should concentrate on making 
a good marriage and she vanished from public view. 
None of her musical compositions survived. Or take 
the painter Angelica Kauffman, one of the founders 
of the Royal Academy of Art in London in 1768. 
5
… in a painting to celebrate the opening of the Royal 
Academy, only the male founders appear!
The past can’t be changed, but today information 
can be circulated and updated much more easily 
than before. Perhaps the way forward is to rewrite 
the history books and sing the praises of women 
whose achievements were previously ignored. 
There are many more waiting to be rediscovered!
I think my neighbour is an unsung hero – she
always helps the old people in our apartments
with their shopping and checks on them every day.
2 Have you ever had a moment of glory?
3 Have you ever had to put on a brave face?
4 Can you think of a hero you used to admire
but who had feet of clay?

87. 86 THAT’S ENGLISH!
I need a hero!
86
LANGUAGE STUDY
1a
1b
2a
3a
2c
2b
4a
4b
Join these sentences using so or such a/an.
1 He trained hard. He won the gold medal.
He trained so hard that he won the gold medal.
2 She’s a talented artist. People pay thousands
of pounds for her work.
3 The child was brave. He didn’t even cry when
he broke his leg.
4 He was very kind to the refugees. They thought
he was an angel in disguise.
5 My favourite teacher is a gentle and kind person.
We think she’s the best teacher in the world.
Rewrite the sentences from activity 1a to begin 
with so or such.
1 He trained so hard that he won the gold medal.
So hard did he train that he won the gold medal.
Which is more emphatic, a or b?
Listen again and complete the table with the 
adjectives and the correct prepositions.
Rewrite the sentences to begin with what.
1 It was incredible that he did it on his own.
2 It’s amazing that so many people want to help.
3 I think it is important to try your best.
4 They found it was impossible to do it all.
5 It’s unbelievable that no one knows what to do.
6 It was thrilling that we raised so much money.
Listen and check. Repeat and practise the stress 
and intonation.
Listen to three dialogues. Answer the questions.
1 Why do the judges think the unlucky candidate
will be upset by their final choice?
2 Why is Harry’s mother upset about the judges’
decision?
3 Why weren’t Sonia’s parents pleased about her
applying to go on the Arctic Heroes expedition?
74
73
74
3c
3d
Inversion with so and such page 136
What clause + be page 136
Pronunciation guidepage 147
Which is more emphatic, 
1 a It was fantastic that she was the first female
astronaut.
b What was fantastic was that she was the
first female astronaut.
2 a They discovered that winning was not
everything.
b What they discovered was that winning was
not everything.
Listen again and complete the summary with 
dependant prepositions.
Which preposition cannot be used in these 
sentences?
1 We were all overjoyed at / in / about the safe
arrival of the baby.
2 I was staggered on / by / at the violent reaction
to my idea.
3 She was thrilled in / at / about winning the award.
4 Gemma was very disappointed about / at / in
losing the race.
5 They expected great things, but sadly they
were soon disappointed with / about / in her.
Underline the important information in the 
sentences. Which sentence best focuses the 
reader’s attention on this information?
1 People say Bill Gates has given $10 billion to
medical charities.
2 Bill Gates is said to have given $10 billion to
medical charities.
Which sentences refer to the present and which 
to the past?
Adjective + preposition page 137
dependant prepositions.
We use:
disappointed +
1
… or
2
… to refer to a situation
or thing.
disappointed +
3
… or
4
… to refer to a person.
devastated / staggered +
5
… or
6
… to refer to
a situation or thing.
overjoyed / thrilled +
7
… +
8
… +
9
… to refer to a
situation or thing.
to the past?
1 Bill Gates is said to be the richest man in the USA.
2 He is believed to have saved over 6 million lives
through his medical charities.
3 He is known to be based in Seattle. 4 He is thought to have been encouraged to help
others from childhood by his mother.
Speculating: passive + infi nitive  /perfect  infi nitivepage 136
staggered thrilled overjoyed shattered
glad disappointed depressed pleased
delighted devastated interested
Adjective Preposition
Positive
Negativedisappointedin, with, about, at
3b
74

88. 87THAT’S ENGLISH!
UNIT 8
7c
8
Listen to the introduction to a talk. What is it 
about?
Complete the sentences with the correct words 
from the box and listen again to check your 
answers.
1 Robin Hood was a popular ... because he kept
escaping from the law.
2 Doctor House seems a bit rude at first, but
really he’s very kind-hearted – he’s a ... .
3 Nelson Mandela was a non-violent ... in his
efforts to campaign against aparheid.
4 The life of ... Princess Diana has been made
into several films and TV series.
5 Malcolm X was a very influential civil rights ...
in the USA.
6 He used to be a respected politician but he
became a ... after it was revealed he used drugs.
Match the expressions from activity 7b to the 
defi nitions (1-6).
1 A person who may seem unrefined but who
has a trustworthy character is a(n) ... .
2 Someone who receives a lot of media attention
and is greatly admired is a(n) ... .
3 A person engaged in trying to replace an
unfair government is a(n) ... .
4 Someone who is seen as a representative of
the common people is a(n) ... .
5 A person who was once greatly respected but
has lost their reputation is a(n) ... .
6 Someone who campaigns to improve the
rights of certain sections of society is a(n) ... .
Answer the questions.
1 Do you have any fallen idols? Describe them.
I used to idolise Oscar Pistorius, the Paralympic
runner, then he was accused of murdering his
girlfriend and …
2 Who is your favourite folk hero? Why?
3 Which modern icon do you most admire?
where his heroism was revealed, but he was
not overjoyed
5
... the publicity!
6
... attention
made him feel uncomfortable. Since then, he
7
... (know / shower) with awards, including a
knighthood in 2003. Surprisingly, his name
hasn’t yet been added to the Yad Vashem
8
... in
Jerusalem, which celebrates those who saved
Jewish lives in the war.
6
Rewrite the sections in bold using a suitable 
form of the passive infi nitive.
Complete the text with the correct passive form 
of the verbs in brackets or a word or phrase 
from the box.
5
J. K. Rowling is, of course, the creator of Harry Potter and
1
people estimate she makes $1.6 million
a day from the schoolboy wizard.
2
Many believe
she is the first woman billionaire author. However, great wealth hasn’t made her forget the time when she was a poor single mother and she feels a responsibility to help others.
3
Many think she
had the idea of writing about a boy wizard while she was on a train journey.
4
People say she was
rejected by more than twelve publishers before her first book was accepted. However,
5
some people
know her first publisher advised her to get a day
job.
6
People say he told her there was no money
in writing children’s books! Luckily, he was wrong and her incredible success has enabled Jo to give generously to many charities.
7
Experts understand
she donated $160 million dollars in 2012.
In 1938, Nicholas Winton went to Prague to
help the refugees who were escaping the
Nazis, and so he became one of the
1
... of
WW2. He
2
... (believe / organise) the escape
of nearly 700 Jewish children to Britain, but
after the war his story was never publicised
and he
3
... for nearly 50 years.
4
... modest ...
he that even his family only had a vague idea
of his achievements until his wife found his
wartime notebook and gave it to a journalist.
He was then invited on a TV programme
hall of fame so … was sank into oblivion
unsung heroes at such
activist fallen idol rough diamond
freedom fighter folk hero icon
7b
7a
75
75

89. 88 THAT’S ENGLISH!
I need a hero!
B
SAME LANGUAGE, DIFFERENT LIVES
DOCUMENTARY
Global heroines
1
3
2
4a
Have you ever heard of these people?
Match the expressions (1-4) to the defi nitions 
(a-d) below.
1 nursery rhymes
2 to make your name
3 to brand someone
4 to speak out
a to do something that brings you fame
b to state your opinion firmly and clearly
c traditional songs for small children
d to label or describe someone
Watch the documentary and answer the 
questions.
1 How did some people become heroes in the
past?
2 Who was Boudica and what did she achieve?
3 How did Queen Victoria use Boudica’s
reputation?
4 How did people see the Duke of Wellington at
different times?
5 What did Sir Ernest Shackleton do to become
a hero?
6 Why is Malala Yousafzai seen as a heroine?
7 Are heroes today the same as heroes in the
past?
Complete the fi rst column and match the 
speakers to their heroine.
THAT’S THE USA!
5
4b
6
1 Daytona is not a good place to go to if you
want to go to the beach.
2 Spring break is a holiday between the two
semesters of the school year.
3 Daytona Speedway is well known internationally.
4 A stock car is just a standard family car.
5 High speed racing and good visibility are the
main attractions of the Daytona track.
6 Richard Petty won the Daytona 500 a total of
14 times.
Choose the activities you associate with a 
beach holiday.
Watch the video of Jodi’s visit to Daytona Beach 
and decide if the following sentences are true 
(T) or false (H). Correct the false ones.
Complete the third column with the reason for 
each speaker’s choice.
NOW YOU!
7Who are some of your country’s national 
heroines? Do you think their heroic status is 
justifi ed?
... is a national heroine that comes to mind and I believe
it’s a well-deserved status. She is known to have ...
Boudica    the Duke of Wellington
Lord Nelson    Sir Ernest Shackleton
Malala Yousafzai
1 2 3 4
5 6 7
Speaker Heroine 
Reasons for 
their choice
Katrina Kaif
Flora McDonald
Princess Diana
Rosa Parks
Portia Simpson
Nancy Wake
Katie Taylor
scuba diving    trekking    snorkelling
sailing    sunbathing    cycling

90. 89THAT’S ENGLISH!
UNIT 8
1a
1b 2b
3
SKILLS WORK
Read the newspaper article. Match the photos (1-4) to the nominations (A-D). Who would you 
vote for and why?
2a
Read the article again. Answer the questions.
1 Which finalist is considered to be extremely
reliable by her co-workers?
2 Which finalist is said to be an inspiration to
others?
3 Which finalist is thought to enhance the
environment?
4 Which finalist is seen as courageous and
selfless by her family?
Listen to two journalists from the Lymeton Post 
discussing the award nominations. Do they 
agree about who should win the award?
Listen again and complete the table with the 
journalists’ opinions.
Write an entry (80-100 words) for the Moment 
of Glory award about someone you think is an 
unsung hero.
My unsung heroine is my aunt Christina. I want to sing
her praises because she’s ... She always ... She inspired
me to ... What I find amazing is ... She’d be overjoyed
at winning because ...
77
77
Gerry 
Phillips 
Kathy 
Derwent
Khadija
Johnno 
Trevor
Clare
Aiden
1 2 3 4
Your moment of glory
We invited readers to nominate their unsung local heroes for our Moment of Glory award and say what a
difference their heroes have made. Here are the finalists. Email your vote to [email protected]
and we’ll publish the winner next week.
 TRACK 76
A I’d like to nominate Gerry Phillips, who devotes his
spare time to coaching youngsters in football. He’s
done this for over 25 years, but what’s fantastic about
Gerry is it isn’t just sports that he teaches; he’s a great
mentor and role model too. I should know, I got into
trouble in my teens and if it hadn’t been for Gerry, I
think I would’ve ended up in prison. He inspired me to
achieve more and now I’m a qualified fitness coach.
Gerry would hate to know I’ve nominated him – but he
deserves it! Jermaine Rogers
B My unsung heroine is Kathy Derwent, the road crossing
warden at our school. Not only does she never miss
work, whatever the weather, but she knows all the
children’s names. She’s also a school governor and bakes
the best chocolate cake ever! In fact, she’s raised over
£5,000 through her cake sales. Such is her devotion to
the school that she even spends the holidays painting
the classrooms. Being a part of the school community
is reward enough she says, but I know she’d be secretly
overjoyed at winning the award. Harriet Vickers – Head – Head –
of Grove Primary School
C I know it’s predictable but I want to sing the praises of my
mum, Khadija. She’s had a hard life but she always keeps
smiling. When she first came to this country, she didn’t
speak English and then my dad died. She was devastated
but determined to keep the family business going, so she
learnt English at evening classes after a busy day in the
shop. She always came to our school parents’ evenings
and checked we did our homework. Whatever we ask of
her, she’s always ready to help. What I find amazing is
she doesn’t understand the meaning of me time, so this me time, so this me
prize would be something special just for her. Alia Khan
D Someone who deserves a moment of glory is my
neighbour, Johnno Trevor. He may seem abrupt but
when you get to know him, you realise he’s just a rough
diamond. Many people might not realise that Johnno’s
responsible for all the flowers growing on the roundabouts
in town. He’s passionate about growing food in his
garden and gives the surplus to local families in need.
He’s also great at mending things and he often does it for
free for the elderly. He’s not very keen on authority and
rules, but he’d do anything for anyone. I’d say he’s a bit of
a folk hero round here. Darren Flowers

91. 90 THAT’S ENGLISH!
I need a hero!
SPEAKING
1
2a
2b
What characteristics do you think a modern-day 
personal hero should have? Choose the ones 
you consider important and add some more of 
your own.
Listen to the conversation between Zak and 
Annie. Answer the questions.
The defi nite article the is often stressed to 
emphasise information. Listen to the sentences 
and repeat with the same stress and intonation.
1 She overcame her disability in the most amazing
way.
2 She is just the most courageous person ever.
3  They helped me succeed in the most wonderful
way.
4 Sadly, the result was the worst possible
outcome.
Expressing surprise
8 Never! 10 You don’t say!
9 Fancy that! 11 Really!
Listen to Zak telling Annie about his hero. Choose 
the feelings Zak has about him.
1 letdown 4 annoyed
2 thrilled 5 shattered
3 disappointed 6 staggered
Listen again and complete the extracts with the 
missing words.
A: I don’t know much about him really, other
than he’s a fallen idol.
Z: You
1
... it! What a 
2
... !
Z: That was a terrible example for kids.
A: Too
3
... !
Z:
4
... I found most disappointing 
5
... he wouldn’t
admit the truth for ages.
Z:  It  was 
6
... to realise it had been going on
for many years. It makes you lose faith in
sportspeople.
A: You’re
7
... !
Choose the correct answers.
1 The expressions in bold in activity 4b express:
a anger b confusion c disappointment
2 The underlined expressions express:
a slight agreement c disagreement
b emphatic agreement
Listen and say the complete expression after 
the beep. Pay attention to the intonation.
1 What a ... ! 4 What I found ... .
2 Too ... ! 5 It was absolutely ... .
3 You’re … ! 6 You said ... !
1 What is special about Annie’s personal heroine?
2 Does Zak share Annie’s enthusiasm for her
heroine’s achievements?
Listen to the conversation again. Tick the 
phrases you hear.
Describing emphatically
1 What was fantastic was she was the first
person to ...
2 What I find fascinating is ...
3 She’s reported to have raised ...
4 She overcame her disability in the most
amazing way.
Showing admiration
5 Unbelievable!
6 That’s so incredible!
7 I have to say, that is extraordinary!
emphatic agreement
Expressing disappointmentpage 137
Pronunciation for emphasis: the page 147
3
4a
4b
4d
4c
78
78
79
80
80
81
have a sense of humour
avoid conflict    be open to bribery   
be compassionate    give up easily    be resilient
be courageous    be truthful    show humility

92. 91THAT’S ENGLISH!
UNIT 8
6a
6b
7
5Listen to the end of Zak and Annie’s conversation. 
How have they been infl uenced by their heroes? 
Complete the gaps with one word.
Z:
1
... , do you think you’ve been
2
... by Claire
Lomas?
A: Yes, she’s
3
... me
4
... my problems aren’t that
bad. What
5
... you?
Z: But
6
… , I
7
… now that being
8
… and doing
your
9
… is all you need to do. Winning isn’t
10
… .
A: Maybe you need to find a new hero –
someone whose
11
... you
12
... .
Z:
13
... !
Think of a person/hero you really admired but who let you down and you no longer admire. 
First, choose three characteristics that made you admire this person from the box below and 
make notes saying why.
Example: resilient
I really admired X. She was such a fighter. She had to overcome all kinds of problems when
she was a child, but she managed to achieve great success despite her disabilities.
Choose the reasons why you no longer admire this person from the box below and make 
notes saying why.
Example: showing off after achieving success
I used to admire Y. She was the best … But later, success went to her head and she started
acting like a real diva. She’s even rude to people when they express their admiration for her.
Work with a partner. Talk about a former personal hero you no longer admire. Use your 
notes from activities 6a and 6b and include emphatic expressions. Structure your interaction 
according to the fl ow chart below. Swap roles.
Interaction: how to express disappointment
truthful and honest courageous compassionate brave resilient modest
they cheated and didn’t admit it they betrayed a cause
they showed off after achieving success they showed weakness
A Show surprise and ask why B
thought he/she was the best
B Explain why
A Ask why B no longer admire this
person
B Reply to A’s question expressing
disappointment
A Ask for more information B Reply
A Respond and agree. Ask B if they
were influenced by their former hero/heroine
B Reply and ask A about someone they
used to admire
A Ask B about someone they used to
admire
B Describe hero / heroine emphasising
their good qualities
82

93. 92 THAT’S ENGLISH!
9
UNIT
• To talk about different travel experiences
• To thank and apologise politely
OBJECTIVES
My last trip from … was … . We’d decided to 
come back by … , but …
NOW YOU!
Describe a disastrous journey you experienced.7
Expand your horizonsA
Answer the questions.
1 Why do they decide to take an alternative
route?
2 What objections does Karen raise about the
new route?
3 How does Danny claim he helped Karen and
Anthony when they were changing the tyre?
4 What makes Antony decide to give up and go
home?
5 How do they get home in the end?
Match the expressions (1-5) to their meaning 
(a-e).
1 miss out a hit someone with a car
2 set off b begin a journey
3 hit the road c return in the same direction
4 turn back d lose an opportunity
5 run over e start a trip
Complete the sentences with the correct form 
of the words given in activity 5.
Ada: Come everybody it’s time to go! Let’s
1
... .
Mike: Wait a minute. I’m finishing my tea.
Ada: Well, drink it quickly, then. We were
supposed to
2
... almost half an hour ago.
Liz:   Hurry up Mike, if we arrive late, we’ll
3
...
on the welcome glass of champagne and
that would be terrible!
Ada: The car’s over there, so be careful when
you cross the road. I don’t want anyone
to get
4
... . Make sure you’ve got all your
luggage. We’re not
5
... for anything once
we’re on the motorway.Decide if the statements are true (T) or false (H). 
Correct the false ones.
1 Anthony is rehearsing for a job interview.
2 Anthony invites Danny so that he can help him
to improve his presentation skills.
3 Danny is excited by the idea of luxury travel.
4 The expenses only cover the room.
5 There isn’t enough room in the boot for
Danny’s golf clubs.
AFTER YOU WATCH
3
5
4
6
Write the type of transport you associate with 
each group of words.
1 buffet car, rails, locomotive
2 departure lounge, take off, wing
3 petrol station, seat belt, hand brake
4 ferry, seasickness, port
5 helmet, pedal, handlebar
1
BEFORE YOU WATCH
Answer the questions.
WHILE YOU WATCH
2
1 How does Anthony convince his housemates
to come with him?
2 Why does Anthony have to change his route?
Let’s hit the road

94. 93THAT’S ENGLISH!
ACTIVATE YOUR ENGLISH!
11
93
STREET INTERVIEWS
Do the sentences (a-b) have the same (S) or 
different (D) meaning?
1 a Travel broadens your horizons.
b Travel helps you expand your outlook.
2 a My parents have always travelled a lot,
but since their retirement they’ve become
armchair travellers.
b My parents have always been great
travellers; they’re retired now, but they’re
still globe-trotting as much as ever.
3 a We’re going to hit the road early tomorrow
morning.
b We’re setting off first thing tomorrow morning.
4  a Travel helps you to find out about what’s
going on in the world.
b Through travelling people can discover new
things about themselves.
5  a There are big traffic jams so they might be late.
b We expect them to be delayed due to long
tailbacks on the motorway.
The speakers below were asked the following question: Do you think travel broadens the
mind? Why or why not?
1 Predict two ways in which travel broadens the mind that the speakers will mention.
2 Watch the video and check your predictions.
Choose the correct answer.
1 Kristen thinks that living in the USA is like living in a cocoon / cave so when people from the
States travel they are like a butterfly / bird expanding its wings.
2 Cheryl and Robert see travel as a chance to forget about / solve their problems and leave the
world aside / behind.
3 Cheryl and Thierno both say that travel helps people to expand their horizons / worlds.
4 Nicole thinks that travel helps people to see / understand themselves better.
5 For Brandy and Chelsi, the important thing about travel is the opportunity it gives them to
experience different cultures / people.
Complete the sentences with one word in each gap.
Dena: Travel opens your mind to
1
… and
2
… .
Nicole: Travel helps you get a
3
… … of what’s going on.
Chelsi: Travel broadens the mind, because you get to see
4
… of your normal
5
… .
Thierno: I love travelling. I'm a
6
… -trotter.
10
9
8
Robert Dena Nicole Chelsi Cheryl Brandy Kristen Thierno
12Complete the sentences with a travel verb from 
the box in the correct tense and form.
1 It’s the driver’s responsibility to make sure all
the passengers … their seat belts.
2 The plane … over two hours late.
3 I enjoy … my horizons, so I travel as much as I can.
4 Don’t forget your suitcase. We travel to … our
problems behind, not our luggage!
5 Bridget is in the departure lounge about to …
her plane.
6 There’s a danger that all this snow may … the
road through the mountains.
NOW YOU!
13Do you think travel broadens the mind? Why or 
why not?
I think travel … because it takes … normal,  everyday environment and gives you new  experiences …
board block fasten leave take off widen

95. 94 THAT’S ENGLISH!
Let’s hit the road
Look at the holiday destinations. Which would 
you like to visit? Why? Which would you never 
visit? Why not?
Answer the questions.
1 Some people say that travel broadens the
mind. What do they mean? Do you agree?
2 What is your preferred means of transport
when travelling? Why?
Read the fi rst paragraph of a text about a fl ight 
attendant. Where do you think it’s from?
1 a biography
2 an article in a tabloid newspaper or gossip
magazine
3 a website with information about careers in
the airline industry
Now read the whole text. Are the statements 
true (?) or false (H)? Correct the false ones.
1 Cabin crew need to be strong and fit.
2 Flying is good for your health.
3 Morley often flies to the other side of the
world.
4 Flight attendants don’t have much responsibility
after a plane has made an emergency landing.
5 Morley is less interested in people than he used
to be.
6 He has been attacked by passengers.
7 People quite often get angry when Morley asks
them to turn off their phones.
READING
2a
3a
2b
1b
1a
‘People don’t realise that being a fl ight attendant 
is a very physical job. You work long hours, you’re 
on your feet all day and the food and beverage 
trolleys you have to push around often weigh up 
to 100 kilos. You work in a small crowded space 
dealing with hot liquids, screaming babies, angry 
passengers and, on top of all this, you are often 
exhausted from jet lag. Flying is hard on the 
human body and fl ight attendants can develop 
health problems owing to the changes in air 
pressure, the different time zones and a poor diet 
of processed food from the on-board catering.
I’m lucky because I only work on long-haul 
fl ights: I’m based in London and fl y mostly to 
South-East Asia. One of the best perks of the 
job is the free fl ights, which I regularly take 
advantage of: I try to get away for a short break 
somewhere beautiful as often as I can.
Safety comes fi rst in the airline industry, and there 
are strict rules about the amount of rest long-haul 
cabin crew must have between fl ights on account 
of the essential role we play in passenger 
safety. For example, if the plane had to make an 
emergency landing, we would be responsible for 
evacuating the 500 or more passengers from the 
huge A380 aircraft and keeping them calm. So 
it’s very important we rest properly, which is why 
we always stop over for at least 48 hours and 
when we arrive at our destination,  we are always 
picked up by an airline vehicle and safely dropped 
off at the hotel. My airline always puts cabin crew 
and pilots up in the same hotel for stopovers and 
I think this helps to build a team spirit.
1 3
2 4
Complete the sentences with the appropriate 
word(s) in bold from the text.
1 Your … is the place you are going.
2 Aircraft can experience … when flying through
bad weather.
3 … are long-distance flights.
4 Flight attendants serve passengers from … .
5 … are stops during a journey, particularly
when flying.
Blue skies 
in Bangkok

96. 95THAT’S ENGLISH!
UNIT 9
Complete the email with the correct form of the 
words from activity 3a.
3b
3c
4a
4b
 TRACK 84
I love my job because I like working with people 
– I fi nd them endlessly interesting – but my worst 
experiences have all been due to passengers 
behaving badly. Because I’m a man and quite 
big, my colleagues always call me when there 
are problems. I was once bitten by a passenger 
who got hysterical when the aircraft was going 
through turbulence, and I was even punched in 
the face by the mother of a Hollywood celebrity! 
Only last week, we had an incident just as a fl ight 
was to take off from Sydney airport. A passenger 
opened the emergency doors because she 
wanted some fresh air! Some passengers 
routinely overreact when you ask them to turn 
off their electronic devices during take-off and 
landing, and you’d be surprised how many still 
believe we won’t notice if they smoke in the toilets!
But even now, I still get excited as I walk across 
the runway to board the plane. It’s cloudy and 
it’s raining but I know there are going to be blue 
skies in Bangkok later on. I think I’ve got the best 
job in the world.’
Listen to Vanesa talking to Liz about her fl ight 
back from Australia and check your answers.
Complete the sentences with the correct form 
of the highlighted phrasal verbs from the text.
1 Can you … me … from the train station at
9:00 p.m. please?
2 Around 20 aircrafts … or land at the airport
every hour.
3 The flight will … in Singapore on its way to
Japan.
4 My dad’s going to … me … at your house
before he goes to work.
5 I’m so stressed; I really need to … somewhere
nice and relaxing.
6 Six of my son’s friends are coming for the
weekend; I don’t know if we’ve got enough
space to … them all … !
Answer the questions.
1 How often do you try to get away for a short
break? Where do you go?
2 Do you prefer to be picked up and/or dropped
off when going on holiday? Or would you
rather do it alone? Why?
3 Do you enjoy putting people up in your home
or would you rather they went to a hotel? Why?
6 The … is the place where planes take off and
land.
7 … is the feeling of tiredness people experience
after flying through different time zones.
8 … an aircraft is when you make all the
passengers get off, for example, in an
emergency.
9 Airlines offer an … service, which provides
food and drink for passengers.
Hi Liz,
We had a bit of a difficult journey back from
Australia but we got here in the end! Our
flight out of Worramaloo was delayed due
to kangaroos on the
1
… and so we missed
our
2
… to London. The airline put us on
another international flight,
3
... Paris! Then
we flew into an electric storm and there was
bad
4
… and a flight attendant was injured
by a
5
… . We had to make an emergency
landing in Malaysia and the plane was
6
… .
After a
7
… of about eight hours, we flew
back to Sydney, but this time we got put
in business class with fantastic
8
… ! I have
terrible
9
… after our three-day journey, but
I’m happy to be home.
Vanesa xx
Morley Schofi eld has worked as a fl ight attendant 
for a prestigious British airline for almost 20 years
85
I try to get away at least once a month …

97. 96 THAT’S ENGLISH!
Let’s hit the road
96
LANGUAGE STUDY
1a
1b
2c
Read the paragraph and match the words in 
bold (1-5) to the defi nitions (a-e).
a … is a verb to talk about going from one place
to another.
b … (uncountable) is a general term used to
describe going from one place to another.
c … is a noun which refers to the distance
travelled and in one direction only.
d … is a noun which refers to travel by sea or in
space.
e … is a noun which refers to travel for a short
duration, normally with a precise objective,
e.g. for business. It includes the notion of
there and back.
Choose the correct option.
1 The journey / trip by car from Madrid to
Barcelona takes about five hours.
2 We went on a great camping trip / journey in
the mountains last week.
3 I hate long journeys / travel by car – they make
me feel sick!
4 Travel / Trips in this part of Africa can be
challenging due to the poor roads.
5 The first or maiden voyage / trip of the ocean
liner The Titanic ended in disaster.
6 She invited me to come on a trip / journey to
Thailand next year.
Listen to Indian travel agent Lakshmi Patel 
talking to a European tourist about rail travel 
across India.
1 What three reasons does Lakshmi give for
choosing to travel by train in India?
2 How many types of ticket are there?
3 What type of ticket does she recommend?
Listen again and complete the fact sheet with 
the words from the box.
Match the defi nitions to the words from the fact 
sheet in activity 2b.
1 a train you can sleep on
2 the place you sleep in a train or ship
3 beds on top of one another
4 the price of a train journey
5 where you get on and off a train
6 the busiest and most popular travelling times
2a
86
86
2b
carriage compartment peak times
platform seats berths fare bunk
bold (1-5) to the defi nitions (a-e).
Rail travel in India
Indian stations are crowded at
1
… in big cities. You
may need help to find the right
2
… to travel from.
Second class ticket: This is the lowest
3
… . You are
in an open-plan
4
… with wooden or plastic
5
… . No air
conditioning and very crowded.
Sleeper class ticket: Sleeper trains are popular and have
three-tier
6
… beds. Great views from the open windows.
2AC ticket (two-tier, air conditioning/AC): There are
two-tier sleeping
7
… which convert into seats during the
day. They have curtains for privacy.
1AC ticket (first class, air conditioning): You are in a
8
… with two or four sleeping berths and a door that you
can lock.
My friend Paul works for an oil company and
has to
1
travel a lot. The company sends him on
lots of
2
trips to exotic places. He spends hours
on planes and trains – on long
3
journeys he
always takes audio books. He says that
4
travel
isn’t a problem for him as long as he has a
good book! But he sometimes has to make
long
5
voyages by sea to visit oil rigs, which he
hates because he gets seasick!

98. 97THAT’S ENGLISH!
UNIT 9
5b
Ruth is at the airport. Listen and match the 
extracts (1-4) to the situations (a-d). 
Extract 1 a boarding the aircraft
Extract 2 b checking in her luggage
Extract 3 c waiting in the departure lounge
Extract 4 d going through security
Now complete Ruth’s fl ight details.
Flight number: BA … Boarding time: …
Departure gate: … Seat number: …
Listen again and complete the questions the 
airport staff ask Ruth. Write her reply (Yes/No).
1 Can I ask you some security questions? Yes
2 Did you … your … yourself?
3 Did anybody ask you to … anything on … for
them?
4 Have you … your … ... at any time?
5 Can you … that you are not carrying any sharp
… , guns, firearms or … devices?
6 Do you have any … luggage?
7 Are you … any … or gels?
Listen again to the fi rst four questions from 3b. 
Underline the stressed syllables and circle the 
vowels that reduce to schwa (/T/).
1 Can I ask you some security questions?
Listen again and repeat.
Match the beginnings of the sentences (1-7) to 
the endings (a-g).
Write two possible logical endings for each 
sentence.
1 On account of the alarming weather reports,
we had to cancel our travel plans. / we decided 
not to go climbing.
2 In view of the passenger’s unreasonable
behaviour, …
3 Due to the lack of air conditioning in the train, …
4 Owing to an accident this morning, …
5 Because of the heavy traffic, …
Study the examples. Then complete the rule.
1 We’re about to land. / We were about to land.
2 W e’re on the point of landing. / We were on 
the point of landing.
3 W e’re to land soon. / We were to land soon.
Use the prompts to make sentences about 
events that are / were about to happen.
1 The train / leave the station / all passengers /
be on board. (about to – past)
   The train was about to leave the station and all 
the passengers were on board.
2 The flight / take off at 10:30 / crew / be strapped
into their seats. (be to – past)
3 She / get into her sleeping berth / notice
someone steal her blankets. (about to – past)
4 He / ask the passengers to sit down / captain
make an announcement. (on the point of –
past)
5 The aircraft / make an emergency landing / we
have to evacuate passengers / immediately
afterwards. (be to – present)
6 The airport / declare / a state of emergency.
(on the point of – present)
87
87
88
88
3a
3b
3c
3d
4a
We use these structures to describe actions
that are/were about to happen in the immediate
future:
• be about to +
1
…
• be on the point of +
2
…
• be to +
3
…
1 Due to increasing health problems,
2 The airline had to raise its prices 3 This flight was delayed 4 In view of how hard the mattresses are in these
berths,
5 After the heavy rain, the southbound
carriageway was closed
6 On account of his unusual size and weight,
7 The plane was delayed due to
a because of the bad weather.
b I doubt I shall get any sleep.
c due to a sick pilot.
d he was obliged to book two seats on the aircraft.
e encountering an electrical storm.
f she had to give up working on long-haul flights. g owing to the increase in operating costs.
5a
4b
Listen again and repeat.
Pronunciation: schwa page 145
Cause and effectpage 138
Be about to, be on the point of, be topage 138

99. 98 THAT’S ENGLISH!
Let’s hit the road
B
SAME LANGUAGE, DIFFERENT LIVES
DOCUMENTARY
Off the beaten track
1
2
3
4
What is your experience of travelling by 
motorbike? Do you enjoy it or would you like to 
try it? Why or why not?
Watch the documentary and decide if the 
sentences are true (T) or false (H). Correct the 
false ones.
1 The National British Motorcycle Federation
(BMF) has more than a million members.
2 Motorcyclists enjoy the sense of freedom and
also feeling part of the countryside they are
travelling through.
3 The first motorbikes appeared in the mid-19th
century and were steam powered.
4 Motorbike racing became popular as a sport
after the First World War.
5 Motorbikes gradually came to be associated
with gangs, fighting and violence.
6 The British Motorcycle Federation was started
by former members of the Hell’s Angels gang.
7 The BMF aims to improve the public image of
motorcycling.
8 The Ace Café in London has recently become
a meeting place for motorcyclists.
What are the three most beautiful or interesting 
places that you would recommend people visit 
in your country? Why?
Watch the video. Match the speakers (1-6) to the 
attractions they mention (a-f).
a the south and west of the country
b the small outer islands
c the south coast
d the Civil War battlegrounds
e the countryside and smaller towns
f the city of Glasgow
THAT’S THE USA
5
6
1 I love going on rides, seeing shows and
attractions.
2 Let’s go on the swings.
3 It’s a 300 foot drop.
4 What about feeding the ducks?
5 The roller coaster was totally awesome!
6 I can’t stand waiting in lines.
Watch the video and answer the questions  
about Orlando’s theme parks.
1 What industry was Orlando built around?
2 What is the name of the second tallest roller
coaster of its kind in the world?
3 What does Miniland USA have replicas of?
4 What does a Master Model Builder do?
5 Why do families enjoy going to Legoland?
6  How are the replicas built?
Decide which sentences are connected with 
theme parks.
NOW YOU!
7What is your opinion of theme parks? Do you 
enjoy visiting them? Talk about your experience.
We took our children to Disneyland in Paris 
and spent all our time standing in queues. 
I hated it! I used to like theme parks when 
I was younger, but now I fi nd them a 
nightmare. 
1
2
3
4
5
6

100. 99THAT’S ENGLISH!
UNIT 9
1
2a
2b
3a
3b
SKILLS WORK
Do you enjoy travelling for pleasure? Where do you like to go as a tourist?
I adore travelling for pleasure and I get away either with friends or on my own as often as 
possible. My favourite getaways are …
Read the article about the development of modern tourism. Is the writer’s attitude towards 
the modern tourist industry positive or negative?
Read the article again and fi nd the following information.
1 The reasons why rich people travelled in the 18th century.
2 Two events in the 19th century that gave ordinary people more travel opportunities.
3 The reason why ordinary people in the 20th century had more time and money for travel.
4 Two advantages and two disadvantages of modern tourism according to the author.
Tex Wallander, a journalist, is talking to Alba Johnson Pérez from the Spanish Tourist Board. 
How does she answer the criticism that tourism has spoiled the coast?
Listen again and complete the information about the Spanish tourist industry according to Alba.
Talk about your preferences when travelling. Include the following: type of holiday, 
accommodation, destination, group or individual, etc.
4
90
90
When I was younger, I preferred to travel on my own or with a small group of friends to  exotic places, but now that I’m older, I’m actually starting to like more organised holidays  because …
In Europe, tourism began in the 18th century when
wealthy families used to send their sons, and very
occasionally, their daughters on the ‘Grand Tour’, a
trip across Europe to learn about culture. They visited
historical sites, took music and art lessons, and of course
tried to improve their foreign language skills, especially
French and Italian. Transport was an expensive luxury
in those days and only the rich had the means to pay
for it: it wasn’t until the expansion of the railways in
the 1840s that ordinary people had any opportunity to
travel beyond their immediate environment. Then, in
the 1860s a Scottish man called Thomas Cook started
offering organised tours to the middle classes and the
concept of leisure travel began to develop.
During the 20th century, Europeans enjoyed increasing
amounts of leisure time. Employers became legally
obliged to give workers paid holidays and ordinary
people started going to the seaside for holidays and then
abroad. Mass travel began to develop particularly in places
with a sunny climate such as Spain and Greece. Tourism
has become essential to the economy of many European
countries in this century, but although it creates jobs and
economic opportunities, it can also cause environmental
problems, and break up traditional communities. If 18th
century tourists were in search of art and culture, sadly,
many 21st century tourists only seem interested in a
suntan and cheaper prices than at home.
Modern tourism:
great for whom?
 TRACK 89
Tourism in Spain
Contribution to the economy
1
… euros
Number of visitors to Spain last May
2
…
Top four countries visitors come from
3
…
4
…
5
…
6
…
Two strengths of the industry
7
…
8
…
World leader in
9
…
10
… and
11
… initiatives

101. 100 THAT’S ENGLISH!
Let’s hit the road
WRITING
1a
1b
1c
2a
2b
Which version of the apology do you think is better? Why?
A well-written apology and thank you email follows the structure below (1-4). In which email 
(A, B or both) does Kylie … ?
Listen to a communications expert talking about apologising and thanking in English. Choose 
the correct answers.
1 Using appropriate expressions is important to show you are sincere / afraid.
2 In English you apologise only if it’s your fault / even when it’s the other person’s fault.
3 Not apologising a lot makes you sound impolite / polite in English.
4 You should use the same / a different register depending on the situation.
Listen again and complete the expressions in the table.
91
91
WRITING
A Dear Mrs Smithson,
Thank you ever so much for allowing the youth group 
to  use  your  cottage  last  weekend,  and  I  really  must 
apologise for the fact that the kitchen was not cleaned 
properly. Some of the group were supposed to return 
later to fi nish, but due to the fact that they overslept, 
they were late. I understand that, because of this, you 
had  done  a  lot  of  the  cleaning  yourself  by  the  time 
they  arrived:  that  was  so  kind  of  you  and  you  really 
needn’t have gone to so much trouble. 
In view of the fact that I am leader of the youth group, 
I take full responsibility and ask you to please accept 
my apologies again on the group’s behalf. I do assure 
you  that  this  is  not  typical  behaviour  and  it  will  not 
happen  again.  If  it  is  convenient,  we  can  come  back 
next Saturday and thoroughly clean the whole cottage.
Yours truly
Kylie Jones
B Dear Mrs Smithson,
Thanks for lending the youth group your cottage 
last weekend and sorry for leaving the kitchen in 
a mess. Our goodbye party fi nished really late and 
so I’d arranged for some of the group to go back 
later to fi nish the cleaning, but apparently, they 
overslept  and  you’d  done  most  of  the  cleaning 
yourself by the time they arrived. 
Obviously  this  wasn’t  my  fault,  but  it’s  really 
embarrassing!  I  know  I’m  the  leader,  but  it’s  so 
diffi cult to get young people to develop a sense 
of responsibility, not to mention trying to make 
them get up in the morning! Sorry again for the 
inconvenience caused.
Yours truly
Kylie
Read two versions of an email of apology and underline the expressions used to apologise 
and thank.
1 give a reason / explanation for what happened 3 reassure the other party that it won’t happen again
2 take responsibility 4 promise to take action
Formal Informal
Apologising
I really must apologise for the fact that …
I do assure you that …
Please accept my apologies.
I’m
1
… sorry.
I
2
… apologise.
Please
3
… my (thoughtlessness).
Please
4
… me for not realising that …
I’m sorry for …
Sorry again
for …
I
5
… for …
Thanking / 
expressing 
gratitude
Thank you ever so much for …
I’d
6
… like to thank you for helping.
That’s so kind of you.
You really needn’t have.
I really
7
… your help.
I am most
8
… for …
How
9
… !
Thank you, but you really
10
… have!
Thanks for …
Taking 
responsibility
I take full responsibility.
I
11
… … realised that …
There really is no
12
… for my
behaviour.
It was my
fault.

102. 101THAT’S ENGLISH!
UNIT 9
3a
3b
4a
92
92
It’s important to use suitable intonation when verbally apologising or thanking. Listen and 
decide which speakers are being polite and which are not. Tick the right column.
Listen again and repeat using polite intonation.
Read the situations and the notes below. Match the notes to the situations and add two more 
of your own.
1 You shouted at the woman at reception at your hotel because you believed she had made a
mistake about the dates of your reservation. You now realise that the mistake was yours.
2  You and some people you’d just met had a party in your hotel room. When one of the hotel
guests came to complain about the noise, the person (not you) who opened the door to
them was very rude.
Writing: a formal email of apology
A B
polite not polite polite not polite
Speaker 1
Speaker 2
Speaker 3
Pronunciation: intonationpage 147
it was my birthdaytoo many people
a long journey
didn’t know the person
who opened door
room unavailableI overreacted music too loud
4bChoose one of the situations and write a formal email of apology to the hotel manager (160-
200 words). Use your notes from activity 4a. Follow the structure in activity 1c and remember 
to include the following:
• expressions for apologising and thanking • expressions to show cause and effect
Contact us
How can we help you?
Name Email Phone
MessageDear Sir or Madam,
I am writing to apologise for my friend’s rude behaviour towards one of the hotel’s guests
last Saturday night. We had just met some people at a party and we decided to have a
drink in the hotel room. I’m afraid the noise got too loud and a guest knocked on the door.
The person who opened the door was very rude to the guest.
In view of the fact that it was my room, I take full responsibility and ask you to accept my
apologies on my behalf and on behalf of my friend. I assure you that this is not normal
behaviour and it will never happen again. I apologise again for any inconvenience we may
have caused.
Yours truly,
Albert Duncan
Albert Duncan [email protected] ([phone]
Submit
Shouting at recepcionist
Noise in hotel room

103. 102 THAT’S ENGLISH!
Revision 2
OBJECTIVES
• To review the contents of units 5-9
LANGUAGE REVISION
4
5
102
Write conditional sentences to connect the two 
ideas.
1 I’m not happy now. I didn’t marry my old
girlfriend.
   If I had married my old girlfriend, I’d be happy 
now.
2 I’m a doctor now. My parents made me study
hard.
3 My mother didn’t buy the newspaper. She
missed the news about the accident.
4 John’s afraid of heights. He didn’t go up the
Eiffel Tower when he was in Paris.
5 We didn’t arrive at the airport on time. We
aren’t flying over the Atlantic now.
6 I left my coat at home. I caught a cold.
7 You don’t make an effort. You don’t have a
chance for promotion.
Complete the sentences with an adjective from 
the box. Then connect them with so or such 
(a / an) for emphasis using inversion.
1 It was a catchy slogan. Soon everyone was
repeating it.
   So catchy was the slogan that soon everyone 
was repeating it.
2 The decoration of the dining room will be … .
It will look like a palace.
3 His parents were … to see him home safe.
They couldn’t stop smiling.
4 She feels … . She wants to cry.
5 It became a(n) … problem. No one could deal
with it.
6 He’s a(n) … traveller. He always gets robbed.
Complete the sentences with a word from the 
box. Use the singular or plural as appropriate.
1 We use strict … to evaluate the students.
2 Which … of transport do you prefer to use?
3 Several … were injured when the car went off
the road.
4 I’ve been given different … by three doctors.
1
2
3
5 The online store will send your … by
messenger service.
6 Several species of … grow in the desert.
Complete the sentences with question tags.
1 I shouldn’t give up drinking milk, … ?
2 She’s gone to Italy, … ?
3 You can be incredibly charming, … ?
4 Just bring me a newspaper, … ?
The subjects in these sentences are not relevant. 
Rewrite the sentences using the passive.
1 Scientists estimate the temperature has risen
by 2 degrees.
   The temperature is estimated to have risen by 
2 degrees.
2 Staff know he’s a difficult customer.
3 Critics say the actor gave his best performance
in that film.
4 Experts think the disease came from a type of
mosquito.
5 They believe the situation is getting better.
Complete the second sentence so that it has a 
similar meaning to the fi rst. Use the words in 
brackets in the correct form. Write between two 
and fi ve words.
1 I wanted you to choose the first option. (rather)
I … the first option.
2 The director wanted to change the business
plan. (propose)
The director … the business plan.
3 It was easy taking the bus. (was)
What … taking the bus.
4 Wages were cut because there was a
recession. (owing)
Wages were cut … the recession.
5 Our profits are 50% lower than last year. (fall)
Our profits … half since last year.
6 I don’t want you to stay out late. (if)
I’d prefer … stay out late.
7 He says we should take the next flight out of
here. (suggest)
He ... the next flight out of here.
8 They were about to leave when the alarm
sounded. (point)
They were … when the alarm sounded.
6
catchy disappointed huge
overjoyed sumptuous unwary
goods cactus criterion means
diagnosis passer-by

104. 103THAT’S ENGLISH!
Revision 2
103
10
11
8
9 9 Although the speech was good, it didn’t
convince me. (spite)
In ... good, the speech didn’t convince me.
10 I don’t want to give them the information.
(rather)
I … give them the information.
Complete the sentences with a preposition or 
particle.
1 You’ll have to add … all your expenses to
make a claim.
2 Could you drop me … at the station on the
way to the office?
3 I’ve tried to talk him … of it, but he’s determined
to go.
4 Don’t be put … by his abrupt manner.
Underneath, he’s very gentle.
5 His speech was so convincing that he won …
all the voters.
6 Before you make a decision, you need to
weigh … all the options.
7 A friend has offered to put me … when I go to
London, so I won’t need a hotel.
8 I’m looking forward to getting … this weekend
to a spa in the country.
Choose the correct option.
A: Right, we have to decide who to choose
from the nominations for citizen of the year.
What do you all reckon? You have your
1
pick /
option of ten worthy people.
B: What about James? I can’t sing his
2
value /
praises enough of the boy who saved his sister
from a fire.
C: Hmm, but there’s also Sally who pulled her
sister from the railway track at the eleventh
3
moment / hour.
A: Well, I’m in favour of Carl. You know, he
revealed the cases of
4
bribery / wealth in the
local council despite threats against his life.
B: That’s right, I remember. Those councillors
5
thrilled / betrayed us by accepting money
from builders to approve their projects.
C: Or how about Thomas? I think he’s a
6
certain / way better option. You know he
walked a thousand miles to raise money for
charity and when he reached his
7
destiny /
destination he walked all the way back!
A: We’re certainly
8
given / spoilt for choice.
I can’t believe there are so many
9
outstanding / truthful people in such a small
town.
C: I don’t think we should make a
10
hasty /
careful decision. Let’s think about it and
decide tomorrow.
1 We found some … to start the project as
everyone agreed on the location.
2 We have … business practices, which makes
our company the most up-to-date in its field.
3 Our postman is a … . Although he seems rude,
he does care about the neighbours.
4 I’ve just got back from a long flight and I’ve got
terrible … . I feel exhausted.
5 Some people regard him as a … . He was
admired for his sporting success, but later had
drug problems.
6 This is the … for commuter travel, so there are
always traffic jams.
Complete the sentences with a word from the 
box. There are three words you don’t need.
Use a word from column A with a word from 
column B to complete the sentences.
1 She bought me the most beautiful saffron …
scarf for my birthday.
2 He was upset, but put on a brave … to hide his
disappointment.
3 We had a pleasant … over the ocean on our
way to Cuba.
4 The bedsheets were creamy … and incredibly
soft.
5 Over my dead … will my daughter marry that
horrible man.
6 I think the train … across Siberia was the most
exciting part of my holiday.
Listen and circle the word the if it is emphasised.
1 I met the most incredible woman.
2 These are the best results we’ve ever had.
3 Have you ever seen the real George Clooney?
4 You are just the greatest friend I’ve ever had.
5 He’s the major player in his category.
7
93
blue body face journey mind
travel voyage white yellow
common
cutting-
fallen
jet
peak
rough
diamond
edge
ground
idol
lag
time
A B

105. 104 THAT’S ENGLISH!
Revision 2
104
SKILLS WORK
Read the fi rst paragraph of the text and choose the correct option.
1 7,229 people die in aircraft accidents every year.
2 8 million people travel by plane every year.
3 The number of flights per year is four times the number of passengers who fly every day.
Now read the whole text and choose the correct title.
1 Disaster in the river 2 A miracle landing 3 Reasons why flying is safe
1
Now read the text again. Are these statements true (T) or false (H)? Correct the false ones.
1 The plane was coming in to land at La Guardia airport when the incident happened.
2 Sullenberger’s experience helped his decision to turn back to the airport.
3 Sullenberger received awards for his actions.
4 Sullenberger thinks that many pilots could not deal with a similar situation.
5 None of the passengers changed their lives because of the crash.
6 Some passengers learnt to be more tolerant after the crash.
3
2
Did you know that statistics tell us that air travel is the 
safest form of transport? Around 32 million fl ights take 
off every year and more than 8 million people travel 
daily for business or pleasure with very few fatalities. 
In fact, only 1 in 7,229 people die in aircraft accidents 
as opposed to 1 in 415 in cars.
We  always  hear  about  major  air  disasters  but  not 
so  often  are  we  aware  of  the  disasters  that  have 
been avoided. One hero of aviation must be Chesley 
Sullenberger,  a  US  Airways  pilot  who  saved  155 
passengers on the plane he was fl ying by successfully 
landing on the Hudson River in New York. The fl ight had 
taken off from La Guardia airport a couple of minutes 
previously  and  was  climbing  over  the  city  when  the 
plane fl ew into a fl ock of geese. Some of these birds 
were caught in the engines, which cut out, caught fi re 
and  could  not  be  restarted.  Sullenberger’s  instincts 
(and 19,663 hours of fl ying experience) advised him 
against trying to return to the airport and fl ying over 
the crowded city. For him there was no choice but to 
guide the plane towards the river, pass over the George 
Washington Bridge and, three minutes later, land on 
the water. All the passengers and crew survived, which 
made this one of the few emergency landings on water 
without serious casualties.
The  captain  became  a  world-wide  celebrity  and  has 
been  showered  with  honours  for  his  bravery  and 
cool-headedness. He has become a leader in aircraft 
safety and explains that the most important factor is 
pilot experience. He claims that wage cuts for pilots are 
causing more experienced pilots to leave the industry 
and that airlines are employing more and more pilots 
with only a few hundred hours' fl ying time. While there 
are relatively few emergencies on fl ights nowadays, 
Sullenberger knows that many pilots do not have the 
expertise to deal with unexpected situations and make 
split-second decisions.
But this incident was not only a life-changing experience 
for  the  pilot.  The  passengers  lived  through  moments 
they will never forget. Many of them spent those three 
minutes thinking that they were the last of their lives, 
and since then they have a different perspective. This 
born-again feeling has led one passenger to give up her 
job and start working as a volunteer. Others say that they 
know that life is a precious gift and must be lived to the 
full. Incidents that used to make them irritated or upset 
can’t be compared with going down in a burning plane 
into a river. Most of them feel they have been given a 
second chance and that they now choose to live their 
lives in the best way they can.
 TRACK 94
(online source)

106. 105THAT’S ENGLISH!
Revision 2
Listen to three conversations and match the 
dialogues (1-3) to the situations (a-f). There are 
three situations which do not match any of the 
dialogues.
1 … 2 … 3 …
a two artists discussing a painting
b a conversation between friends
c a radio programme
d a teacher talking to a student
e a job interview
f a policeman interviewing a suspect
Listen again and complete the table.
Match the expressions (1-8) to their function (a-d).
1 I’m awfully sorry, but … 5 What a pity!
2 Could I interest you in … ? 6 On no account …
3 Come on, just do it 7 Please forgive
for me. me, but …
4 There’s no way I can … 8 Oh dear!
a persuading c expressing disappointment
b apologising d refusing
Decide which of the expressions you would use 
in a conversation with a friend.
With a partner, role-play the following situation:
4b
5a
5b
6
4a
Hi … You know I’m moving house this 
weekend. Could you lend me a hand?
Mmm. What do  you need?
Well, fi rst of all …
95
95
Put the connectors in the appropriate column.  Then complete the sentences below.7
8
9
What was the 
change?
Was it good or 
bad?
1
2
3
Cause Result ContrastAddition
You are moving house and you want student
B to help you next weekend.
You need: to pack boxes, to carry heavy items,
a car to transport them.
Try to persuade student B to help you.
Student A wants your help next weekend, but
you have a lot of other things to do. Listen
to what student A asks, make excuses and
apologise.
1 Teenagers can get into trouble … the influence
of their peers.
2 Children can be overprotected. … , they don’t
learn to be independent.
3 On the one hand, parents should make some
rules. … , they should sometimes let their child
decide what is best.
4 … parents want the best for their children,
sometimes they can make mistakes too.
5 They can feel too pressured … their parents’
good intentions.
6 Discussing a choice is important. … , talking
together builds a better relationship.
What would you include in an introduction (I)
and in a conclusion (C)?
1 a statement about what some people think
2 your personal opinion
3 a statement in favour of the topic
4 a statement against the topic
5 a statement summarising what you will discuss
6 a statement summarising your ideas
Write an essay (200 words) on this topic: Parents
should allow their children to make their own
decisions. Use activities 7 and 8 and the model 
in unit 7 to help you, and include the following 
ideas.
• relate your point to the age of the child
• relate your point to the type of decision
• give specific examples
• give reasons for your opinion
as a result because of furthermore
although in spite of on the other hand
due to owing to instead (of) therefore
even though however moreover
We all know the story of Icarus, who ignored
his father’s advice, flew too close to the sun
and fell to his death. Some people say that
parents should give children the freedom to
make their own decisions, while others feel
that important decisions have to be made for
children, depending on their age.

107. 106 THAT’S ENGLISH!
Read the title and the text. What is it about?
1 dreams and ambitions
2 the value of dreaming
3 remembering childhood dreams
Choose the options that would fi  t grammatically 
in these sentences.
1 They are woken up … .
a as soon as we wake
b before we settle down for the night
c just when they reach this moment
d two of the most common
2 ... can help us to overcome our anxiety.
a To dream about these feelings
b Dreaming about these feelings
c Dream monitoring technology
d Dreaming monitor technology
Read the text again and complete each gap (1-7) 
with the correct phrase from the list supplied 
(a-j). Each phrase can be used only ONCE. There 
are three phrases you will not need.
a just when they reach this moment
b two of the most common
c which people frequently have
d making a note each morning of what you
remember
e the latter kind of dreams
f as soon as we wake
g dreaming about these things
h the second is a different type of dream
i which is about six years of our lives
j before we settle down for the night
1a
1b
2
READING COMPREHENSION I
Why do we dream?
Dreaming is a vital part of our existence. In a
night’s sleep, we can have maybe seven different
dreams and it is said that we spend between one
and two hours each night dreaming,
1
which is
about six years of our lives. Everybody dreams most
nights and research has shown the REM (rapid eye
movement) stage of sleep when we are actually
dreaming is crucial to sleeping well and waking
refreshed. Experiments conducted on subjects
who are consistently woken up
2
… have led to the
conclusion that being deprived of this step leads to
anxiety and feelings of stress, even if the sleeper
has slept a normal number of hours. These people
feel irritated and depressed the next day.
Dreaming does not only affect us physically, but
also has tremendous psychological implications.
Many people believe that our dreams reflect our
state of mind, often dealing with negative emotions
such as fear, sadness or anger.
3
… can help us to
get rid of the detrimental effects of such feelings.
Dreams can be classified into different types.
4
… are
recurring dreams and nightmares. The former is a
dream that is repeated night after night or at least
on several occasions. Those who interpret dreams
suggest that these occur because the dreamer
has a problem or conflict that is unresolved. This
situation is depicted in the dream and, while it
can be positive, it is more often unpleasant.
5
…
are often so frightening that you wake up feeling
terrified. This is often interpreted to be a reaction
to real traumas or problems.
Some people think we can benefit from remembering
our dreams. If we want to interpret our dreams, we
need to write them down
6
… because in five minutes
we forget most of the events, and later in the day we
can rarely recall anything. If you are interested in
self-analysis and understanding how your tensions
and worries are brought out in your dreams, try
7
…
and you’ll soon begin to make associations between
reality and what happens while you are sleeping!
Completing a text
Exam tips
T Read the text quickly to get an idea of what the
text is about.
T Look at the spaces and choose the phrases that
can fit grammatically into each space.
T Look at related vocabulary that will help you choose
the correct option.
10
UNIT
Exam Strategies
 
TRACK 96
(online source)

108. 107THAT’S ENGLISH!
UNIT 10
READING COMPREHENSION II
True or false
certain positions and offering extras to improve
the shopping experience. Research has shown
that slower music makes shoppers move
more slowly through the shop and buy more.
Good lighting is also important. If you can’t
see clearly what you are buying or the colour
seems distorted, then you are less likely to buy
something. Other visual effects include putting
items of a similar shade together to make an
attractive block of colour or decorating shelves
with seasonal colours, such as red, green and
gold for Christmastime.
C Another technique is to put ‘bargains’ at the
end of the aisles that they would like to attract
customers to. The shopper moves towards the
special offer and then automatically looks down
that aisle to see what else there might be. So,
for example, a certain brand of chocolate may
be on offer at the end of an aisle that leads
to other sweet delights. The sweet-toothed
consumer may put a couple more things in the
basket as well! Shoppers are often caught out
by the special offers. Sometimes, they really
are cheaper, but in that case we think that
because we’ve spent less money, we have extra
to spend on something else that maybe we had
no intention of buying in the first place. Your
average shopper in a big supermarket leaves
with 75% of purchases that were not on their
original list. You have to be very strong-willed to
buy only the three things you went for.
D One of the main ways these huge companies
collect data about their customers is by using
loyalty cards. Few of us have never subscribed
to a card that gives points and later discounts
on shopping. Using these cards means that the
supermarket knows exactly what we buy and
when. This informs their purchasing policies
but also the special offers they might give and
even personalised reductions on certain goods.
How much are they
manipulating us?
A Supermarket chains have developed
sophisticated systems to learn about what shoppers buy and want, but they also have ways of making consumers buy things they never thought they needed.
B The design and layout of supermarkets is
carefully planned using techniques such as observing shoppers’ behaviour, experimenting with lighting and music, placing products in
Exam tips
T Find the part of the text that relates to each
statement. The statements will be in the same
order as the information appears in the text.
T Statements may be a paraphrase of ideas in the
text, not the same words.
UNIT 10
Read the text. In which paragraph can you fi nd 
information about … ?
1 bargains
2 loyalty cards
3 how music affects shoppers
Match the defi nitions (1-3) to the words (a-c).
1 the organisation of products in a supermarket
2 the way people act
3 shoppers
a consumers b behaviour c layout
Now read the text and decide if sentences are 
true (H) or false (A). Correct the false ones.
1 Products are organised in a certain way in a
supermarket because of the way consumers
act.
2 Music with a fast rhythm encourages shoppers
to spend more money.
3 Special offers are always less expensive than
usual.
4 Typical consumers buy things they don’t need
when they go to large supermarkets.
5 Loyalty cards are mainly used to give shoppers
special reductions.
1a
1b
2
 
TRACK 97
(online source)

109. 108 THAT’S ENGLISH!
Exam Strategies
Look at the beginning of the questions (1-5) and 
match them to the possible answers (a-e).
1 How does he feel about … ?
2 What incident … ?
3 What does it depend on … ?
4 What activity … ?
5 Who can also benefit … ?
a a storm, an accident, an argument
b horse-riding, cooking, sailing
c excited, sad, pleased
d parents, adults, teenagers
e his mood, his income, his timetable
Listen to extracts 1-5. Which one … ?
a expresses an opinion
b describes a link between two things
c gives an additional example of something
d describes a leisure activity
e refers to an incident in the past
Listen again and complete the phrases you heard 
that gave you the clue to fi nd the answer.
1 an opinion: What … .
2 a link: There’s an … .
3 an additional example: In the … .
4 a leisure activity: They … .
5 a past incident: At … .
Listen to three students talking about the human 
brain and answer the questions.
1 How does Simon feel about the information
he has discovered?
2 What incident helped Dave remember what he
had for lunch one day last year?
3 What does children’s brain development
depend on according to Dave’s findings?
4 According to Jenny, what activity can affect
the brain in a positive way?
5 Who can also benefit from playing games
apart from children?
1a
1b
1c
2
Answering questions
LISTENING COMPREHENSION I
98
100
101
98
99
Exam tip
T Read all the questions and think about what you
might hear as an answer. Correcting the wrong information
Underline the key words in this sentence. How 
could you replace them with the words from 
the box?
The expedition went well until the second day.
1b
1
101
LISTENING COMPREHENSION II
Exam tip
T Underline the key words in the sentences and listen
carefully to hear which one(s) you should change.
Exam tip
T Make sure you write the exact words you hear.
Exam tip
T Much of the information you hear won’t be relevant to answer the question. Listen for clues that will
help you locate the answer.
week party morning first last badly
hour fifth terribly course meeting quickly
Listen and circle the word you hear in each case.
1 a distress b distressed
2 a surprising b surprised
3 a can b can’t
4 a tasks b task
5 a easier b easiest
6 a talk b talked
Listen to four people talking about an emotional 
moment in their lives. Correct the wrong 
information using the exact words you hear.
Speaker 1
1 The expedition went well until the second

third day.
2
The moment the weather got better he felt excited.
Speaker 2 3 At first, he thought he would be setting up the
balloons.
4 He found flying in a hot-air balloon a scary
experience.
Speaker 3
5 She felt especially upset when her dog died
because he was with her son.
6 She doesn’t want the expense of having
another animal in the house.
Speaker 4
7 In the afternoon, she had a written exam.
8 After receiving the news about the job she had
applied for, she was delighted.
2
3

110. 109THAT’S ENGLISH!
UNIT 10
Read the task and answer the questions.
1 Who are you writing the proposal for?
2 What is the aim of the proposal?
3  What information do you need to give the reader?
Which of these headings could you use in your 
proposal? Choose the best three.
1 description of the business
2 marketing strategies
3 benefits for the community
4 conclusion
5 the past situation
6 accounting procedures
7 introduction
1
2
WRITING I
Writing a proposal
Complete the sentences with phrases from the 
box.
1 If there is a play centre in the village, then
small children will have … opportunities to be
in contact with other children.
2 Since the supermarket was built in the park area,
parents have … places to go with their children.
3 We will be able to provide a … service.
4 There is a … need for childcare facilities than
before.
Now write your proposal (150-180 words).
3
4
Exam tip
T A proposal needs to give clear information. Arrange
information in different paragraphs. You can use
headings.
Exam tip
T Use modifiers with comparatives to emphasise your
ideas.
The local authorities have decided to offer grants
to set up small businesses that will benefit the
community.
Send your proposal in to the planning office by
30 June.
Writing a discursive essay
WRITING II
Exam tips
T Use expressions to help the reader follow where
your text is going.
T Use linkers to connect your ideas, explain contrasts
and give examples.
Match the expressions (1-9) to their function (a-f).
1 I would say
2 I will start by
3 In my opinion
4 Some people think
5 Undoubtedly
6 For instance
7 In conclusion
8 It is believed to be
9 One common argument in favour / against
a to begin a discussion
b to end a discussion
c to give your own opinion
d to give others’ opinions
e to introduce an example
f to emphasise a point
Complete the sentences with words from the box.
1 Teachers can offer much more personalised
attention. … , in a big class this is not always
possible.
2 … the fact that you can study when and where
you want, you have to be self-disciplined to
work on your own.
3 The course I followed was online, … face-to-
face tutorials once a week.
4
The number of students taking this kind of course
has increased … changes in the job market.
5 Online learning is suitable for academic study
… face-to-face classes are essential for more
practical subjects.
Write an essay (150-180 words) about the 
following topic.
1a
1b
2
apart from despite due to however while
far greater much better
even fewer considerably more
Some people say that it is almost impossible to learn without going to classes. Others think that online learning is equally effective, if not better. Discuss both these views and give your opinion and examples from your own experience.

111. 110 THAT’S ENGLISH!
Exam Strategies
SPEAKING I: Interaction
That’s really unfair! You know my salary has
been cut from last year.
Are these expressions used for persuading or 
refusing?
1 No way!
2 Wouldn’t you like to (go)?
3 It’s really (inexpensive).
4 I wouldn’t do that.
5 It’s super-(interesting).
6 It can’t be that good.
7 Come on!
8 Come off it!
Listen and practise the intonation of the 
expressions.
Work with a partner. Use one of the expressions 
from activity 1a to refuse in these situations.
1 Wouldn’t you like to try bungee-jumping?
2 You should buy that watch, it’s really cheap!
3 Let’s stay in and play Monopoly this evening.
4 That course on making paper aeroplanes
looks super-interesting.
What could you say to convince someone to act 
in these situations? Match the situations (1-5) 
to the ways of persuading (a-e).
1 You want to sell them your car.
2 You want them to accompany you to the
doctor’s.
3 You want them to tell you a secret.
4 You want them to help you with some extra
work.
5 You want to borrow something valuable from
them.
1a
1b
1c
Role-play: persuading
Exam tip
T Use expressions for persuading or convincing your
partner.
a Come on! I promise I won’t tell anyone else!
b Don’t worry. I’ll take good care of it and get it
back to you tomorrow.
c Please, just give me a hand this one time. I’ll
do the same for you whenever you want.
d It won’t take too long, and I’d really appreciate
it if you could come with me.
e Go for it! You won’t regret it, I’m sure.
Look at this exam task. Choose either student 
A or student B and think of how you could 
convince them. Talk for 5-6 minutes.
2
Good morning, I have to talk to you about the rent for the flat. You know I haven’t asked for an increase in the past two years. Well, now I have to.
Student A
Student B is your landlord/landlady and
wants to raise your monthly rent. Talk to them
to convince them that they shouldn’t.
Use some of these ideas to help you:
• your salary has been cut
• there are cheaper flats in the same building
• you always pay on time
• you look after the flat well
Student B
You are renting your flat to student A and you
want to raise the monthly rent. Talk to them to
convince them it is necessary.
Use some of these ideas to help you:
• the rent hasn’t increased in 2 years
• the increase in local taxes
• expenses you have had to maintain the
property
• the number of other people interested in
renting the flat
102

112. 111THAT’S ENGLISH!
UNIT 10
Exam tip
T Use appropriate tenses to describe events in the
past.
SPEAKING II: Monologue
Complete the sentences with a linker from the 
box.
1 My life is going well now. … I’m happy I made
that decision.
2 I went abroad … I could learn another language.
3 … I’m not very adventurous, it was a difficult
decision.
4 I managed to find a job, … my tutor’s advice.
5 I didn’t get the position … my lack of experience.
Talk about an important choice you made in the 
past. Talk for 2-3 minutes. Remember to:
• describe what you chose to do.
• explain why you made the choice.
• say what could have happened if you hadn’t
made that choice.
• explain if the result was positive or negative.
3
4
Complete the text with the verbs in brackets in 
the correct tense.
Choose the correct option.
1 If I had / hadn’t gone to Frankfurt, I’d never
learn / have learnt German.
2 If my husband Kurt had chosen / chose a
different course, I didn’t meet / wouldn’t have
met him.
3 If I weren’t / I am not married to Kurt. I wouldn’t
be / won’t be living in Germany now.
4 If I had stayed / would stay in my home town,
I’d probably be / have been married to my old
boyfriend, Carlos.
1
2
Describing and evaluating an 
event in the past
Exam tip
T Use appropriate tenses to speculate.
A few years ago, I had to make an important
decision. I had to decide if I wanted to study
for a year in Dublin or stay in my home town
to get a job and help out my mum …
When I was in my early twenties, I
1
… (make) an
important decision. I
2
… (just / finish) my degree
and needed to decide whether to stay in my hometown and work for the family business or go abroad to continue studying. It
3
… (be)
tempting to take the easier option, which was a safe job and the comfort of my own home, but I also wanted some adventure in my life. Before I
4
… (decide) I spent a long time researching
possibilities. I
5
… (not / have) much money, so
I couldn’t afford an expensive private course. Eventually I found that the European Union
6
… (offer) grants for biochemistry masters in
Germany, so I
7
… (apply) and got an offer. A
month later, I was in Frankfurt!
Exam tip
T Use linkers to show cause and effect.
so that as because of
thanks to that’s why

113. THAT’S ENGLISH!
112
SELF  TEST
Match (1-6) to (a-f).
1 The food at that restaurant
2 I just don’t understand science, and
3 When she decided to leave him,
4 I was totally repulsed
5 When the driver crashed the bus,
6 He was convinced he was the best, so he was
very distressed
a I find it really confusing.
b by the horror of the situation.
c when I won first prize.
d is disgusting.
e we were utterly astounded.
f it was absolutely terrifying.
Complete the sentences with the correct form 
of the words in brackets.
1 It’s really … when you don’t listen. (frustration)
2 He’ll be absolutely … by that. (rage)
3 We’ve all experienced … situations. (disappoint)
4 I found her words of support deeply … .
(reassure)
5 The students were … to hear they didn’t have
a test. (relief)
6 She’s got a new job with a better salary and
she’s … about it. (delight)
Complete the sentences with the correct form 
of the expressions from the box.
1 She … by his emotional leaving speech.
2 Every time we meet, she … her … to me about
her problems.
3 She … after her boyfriend’s death. She couldn’t
cope at all.
4 It … him … when he wasn’t chosen to play –
he was so disappointed.
5 He’s obsessed with her and follows her
everywhere. It … me … .
6 It really … my … when you criticise me in front
of other people.
7 She hasn’t heard from him for nearly a week,
and she … with worry.
Match (1-6) to (a-f).
1 We were overcome with emotion
2 When I heard the wolves,
3 We gasped when we saw his work
1
2
3
4
6
7
5
UNIT 1
pour one’s heart out hit someone hard
give someone the creeps be beside oneself
fall to pieces hurt someone’s feelings
be moved to tears
Dear Sir/Madam
I am writing to complain about our
1
very bad
holiday with your company.
First, the accommodation: we were
2
rather
angry about the hotel, which was
3
very ugly.
The rooms were
4
very small and we were
5
quite
shocked by the filthy bathrooms. Also, it was so
noisy we couldn’t sleep so we were
6
very tired.
The only positive aspect was the
7
rather pretty
view. Our holiday was ruined and my children
are
8
very upset. I expect compensation.
Yours faithfully
4 He burst into tears when they wouldn’t give
him a visa since
5 When the police found the boy,
6 At first, he found her excuses funny and would
just chuckle,
a he’d been dreaming about visiting the country
all his life.
b but now they irritate him.
c his mother was utterly relieved.
d – it was so brilliant!
e when we won the lottery.
f my blood turned to ice.
Replace the adjectives in italics with suitable 
non-gradable adjectives and modifi ers.
Rewrite the sentences with phrases using the 
words in brackets and expressions with it.
1 What’s the distance to Paris from here? (far)
How …
2 We understand you don’t want to come with
us. (take)
We take …
3 Could you turn the lights off when you leave?
(appreciate / if)
We would …
4 You upset me when you criticise me in front of
other people. (find / upsetting)
I find …
5 We think there might be a problem. (seems)
It …
Listen and complete the summaries with the 
appropriate connector.
1
… the man was ecstatic about his new home,
but
2
… , his joy disappeared as he discovered its
problems.
3
… , he had enough money for extra
repairs and solved the problems
4
… .
5
… the woman sat there, she daydreamed and
6
… she had thoughts about her former job.
7
… ,
she felt good about it.
7

114. 113THAT’S ENGLISH!
SELF  TEST
Complete the sentences with a word from A 
and a word from B.
A
B
1 He’s really good-looking, but not at all arrogant;
in fact, he’s rather shy and … .
2 Her uncompromising … means she’s always
in the office by seven.
3 Their yacht is just a … – they never go sailing
in it.
4 I’m not very … myself so kissing and hugging
makes me feel uncomfortable.
5 Living in an undeveloped country was a bit of
a … at first.
6 Everyone pretends to be relaxed because
there’s a … to trying too hard.
Complete the account of life in Antarctica. Use 
the present continuous or will + infi nitive of the 
verbs in brackets.
Match the beginnings of the sentences (1-6) to 
the endings (a-f).
1 I don’t think she’s adapting well
2 They are finding it difficult to cope
3 He’s always talking
4 She has a terrible habit of putting
5 I didn’t want to bring this
6 I’m making an effort to fit
a up his ‘great relationship’ with Rachel, but
actually he hardly knows her.
b up in front of the others, but how much
experience do you really have?
c to life over here – she’s very homesick.
d herself down, but actually she’s extremely
good.
e with the heat.
f in, but I’m not used to this lifestyle.
Complete the sentences with would or used to 
and the verbs from the box. Always use would 
if possible.
1 They … in a really small house on the docks.
2 They … very much money.
3 Every day she … the children fresh bread and
honey for breakfast.
4 I … the apple they gave me at lunchtime and
eat it in the evening.
5 I … walking by the river.
6 He … to his wife about his problems.
Choose the correct options.
1 They keep / kept / keeping on hoping they’ll
win but they never do.
2 Don’t criticise her or she’s going / ’ll go / went
on and on about it.
3 They keep telling him to stop but he just
carries / carried / would carry on.
4 When I heard what he’d done, I laughed /
laugh / ’d laugh and laughed.
5 Despite the evidence, his parents are going /
never go / will go on believing he is innocent.
6 I just can’t get used / be used to his new look.
I was used / get used to his beard, and it’s
strange to see him without one!
Put the sentences in order to make a 
conversation.
1 How stupid! He’s got no bloody common
sense. What does she see in him?
2 That’s Jake on that motorbike with Marta, isn’t
it? What on earth does he think he’s doing?
3 I think there’s only one helmet and he gave it
to Marta.
4 Like hell they are! He couldn’t plan a trip to the
supermarket.
5 He’s taking Marta on a tour of the city.
6 Well, why isn’t he wearing a helmet, the idiot!
There’s lots of traffic in the city.
7 Marta really likes him. They’re planning a trip
to America together.
8 Well, I think Jake only wants to look like a
million bucks and that’s why he gave it to her.
1
2
3
6
4
5
UNIT 2
physically culture self- stigma
status work
symbol demonstrative shock ethic
deprecating attached
never talk not have save live like give
I find it really difficult to get up in the morning
because it’s so dark. When the alarm clock
rings, I
1
… (turn it off) and
2
… (go) straight
back to sleep again. Even in summer, the
sun
3
… (not rise) until really late in the
morning and in winter it’s completely dark
all day. Our diet isn’t very varied and we
4
…
always … (try) to find ways of making the
food more interesting. We have to eat a lot
because of the cold and we have this horrible
porridge for breakfast. I
5
… constantly …
(experiment) with different ways to cook it,
but unfortunately it never tastes very nice!

115. THAT’S ENGLISH!
114
SELF  TEST UNIT 3
Listen to the conversation about a university. 
Which of the items (1-5) are intentions and 
which are defi nite arrangements?
1 opening a new science laboratory
2 building new accommodation blocks
3 setting up a team to visit schools
4 running a science competition
5 having science open days
Complete the dialogue with a suitable future 
form of the verb in brackets.
A: Hi, how’s it going? Listen, I’ve just heard that
Jon Cleal
1
... (play) here next Saturday night!
I
2
... (get) some tickets. I’m in the queue now.
Do you fancy coming?
B: That sounds great, but I
3
... (have) dinner with
my family at 6:00 p.m.
A: Well, the concert
4
... (start) at 8:00 and there’s
the support band first.
B: OK, I
5
… (tell) them it’s a really special
opportunity. I’m sure they
6
... (not mind). I can
leave at 7:30 because we
7
... (finish) eating by
then.
A: Right. So next Saturday, I
8
... (wait) outside
the arena for you from 7:45.
B: Great, I
9
... (look forward) to it!
Complete the sentences with the correct form 
of a word from the box. Some words can be 
used more than once.
1 Please, ... me to put the rubbish bin out
tomorrow.
2 I got this painting as a ... of my visit to Bali.
3 I’m hopeless at … everyday things, like where
I put my car keys!
4 Every year, we honour the … of the brave men
who died in the First World War.
5 He was surprised to find his old school was so
small as his ... was of a huge building.
6 The computer technician tried ... the files after
we had a computer virus, but he couldn’t.
7 I distinctly … mentioning this before to you.
8 My granddad delighted us by … life when he
was a boy. I can’t … everything he said, but it
was very interesting.
Choose the correct word to complete the 
sentences.
1 Bill Gates was a computer brainchild / whizzkid
when he was a teenager.
1
2
3
4
5
6
memory souvenir recall retrieve
remind recollection remember
24
2 At the conference, we were asked to
brainpower / brainstorm new product ideas.
3 We’d all like to get paid more and work less –
it’s a no-brainer / brainstorm.
4 The telephone was the whizzkid / brainchild of
Alexander Graham Bell.
5 Tommy Flowers was the brainpower / brains 
behind the construction of the first computer.
6 Doing crosswords is meant to improve your
brainstorm / brainpower.
7 Using a smartphone nowadays is not rocket 
science / a no-brainer – even small children
can do it.
Rewrite the sentences with a focus adverb 
(only, just, even) to make them more emphatic.
1 Teresa’s a terrible cook – she can’t boil an egg!
2 I’ve had some wonderful news – I’ve got the
job!
3 She wants to explain what went wrong – it
won’t take long.
4 These builders are so messy – they haven’t
taken their rubbish away.
5 They eat in very expensive restaurants so no
fast food for them!
6 Can you stop for a moment and listen to me?
7 Please – I want to borrow it for a couple of
minutes.
Put the sentences in the correct order to make 
a paragraph.
1 Other people may be gifted at caring for plants
and animals or good at making things.
2 Everyone has something to contribute to
life and I think we shouldn’t rate some skills
higher than others.
3 Someone who can get on with their colleagues
and be supportive is more useful than a genius
who has no people skills.
4 In recent years, people have started to value
different types of intelligence as much as
academic ability.
5 For example, emotional intelligence is seen as
very useful in the workplace.

116. 115THAT’S ENGLISH!
SELF  TEST UNIT 4
Complete the sentences with the correct form 
of the verbs in brackets.
1 We aim ... (increase) sales by 50% this year.
2 I can’t imagine ... (leave) my country to live
elsewhere.
3 The government intends ... (introduce) a tax
on second homes.
4 Gary never misses ... (attend) his team’s
matches.
5 My favourite teacher always encouraged me
... (aim) high.
6 We’re considering ... (buy) a new car.
7 My sister fancies ... (have) a tattoo.
8 I offered ... (cook) a meal, but they decided ...
(order) a takeaway.
Complete the text with the correct form of the 
verbs from the box.
Complete the dialogue with suitable words. 
1 A: Excuse me,
1
... you ... passing the salt?
 B:
2
... at all. There you
3
... .
 A: Thank you. Could you
4
… pour me some
water?
 B: Yes, of
5
... .
2 A: Give
6
... a ... with these bags,
7
... you?
 B: No
8
... .
3 A:
9
... you
10
... put your clothes away?
 B:
11
... right.
Replace the words in bold with an object 
pronoun or a possessive adjective + -ing.
1 Please forgive me and my husband for any 
noise we made last night.
2 The neighbours objected to the fact that Mr 
Sommers burnt his rubbish.
3 We excused the fact that our friends left early
because they were exhausted.
4 Do you mind if I make a call?
5 He overlooked the fact that his girlfriend forgot 
to buy the flowers.
6 I don’t have a problem if you and your friends 
use the car.
Listen to the conversation. Are the statements 
true (T) or false (H)? Correct the false ones.
1 Steve doesn’t want to help Rachel raise money
for Africa.
2 Steve prefers to help people locally.
3 Rachel is worried about how local people
might react to help.
4 Steve doesn’t think people need to be careful
when offering help.
5 There are a lot of people living in poor
circumstances in Steve’s city.
6 Social security workers could get money to
needy people faster.
7 Steve advises Rachel to be passive.
Complete the dialogue with suitable words or 
phrases.
A: Do you have any
1
... ?
B: As
2
... as I’m
3
... , it’s not a priority.
C: I couldn’t
4
... more. I think it’s a very worthwhile
project.
B: Sorry, I think you’ve
5
... me. I meant it’s not a
priority in this area.
C:
6
... enough, but we still need to consider it.
A:
7
... I
8
... say something here? Let’s keep it on
the list for next year.
B:
9
... plan.
C: That sounds
10
... to me.
1
3
2
5
6
4
smell experience put wait visit drive
take (x2) communicate
I’ll never forget
1
… Africa for the first time.
As we left the plane, I remember
2
… the
scent of the red earth and wood smoke. I
loved
3
… a totally new culture as we stopped
4
… pictures. I tried
5
… with the local people,
but they didn’t always understand. I nearly
forgot
6
… my camera with me after one visit,
but luckily, the family ran after us and we
stopped
7
… off in time. After that, I always
remembered
8
… the strap around my neck.
That trip was 15 years ago, and I regret
9
…
so long but I’m going back next year.
34

117. THAT’S ENGLISH!
116
SELF  TEST UNIT 5
Match the numbers to the facts and write them 
in words.
1 Her life is just a long series of … – there’s one
emergency after another.
2 I read the news on various different … – my
phone, my tablet or even a newspaper.
1 The population of the world is approximately
… .
2 Pi (the ratio of a circle’s circumference to its
diameter) is … .
3 4 - ¼ = …
4 Two-thirds expressed in decimal fractions is
… .
5 The population of China is … .
6 The number of days in a year is … .
Complete the text with the words from the box.
Listen and complete the dialogue.
Jean: Li, help me fill in this form to enrol you
at the language school. They want your
height and weight.
Li: OK, I’m
1
… and I weigh
2
… kilos.
Jean: What’s that in feet, inches and pounds?
Li: OK, one metre is
3
… . There are
4
… inches
in a foot so, I’m
5
… tall, and there are
6
…
pounds … ounces to the kilo so I weigh
7
… pounds!
Jean: Great. The school wants you to pay in
advance: that’s
8
… dollars. Is that OK?
Li: The exchange rate is one dollar to
9
…
yuan, so that’s
10
… yuan. Yes, I’ve got
that.
Complete the sentences with the plural of a 
word from the box.
3 I have three … because my husband has a
female twin and two elder sisters.
4 He gave us slightly different … of the problem
on different occasions.
5 The genetic material of the cells is contained in
their … .
6 These are strange … which scientists find
difficult to explain.
Rewrite the sentences using the correct form of 
the phrases from the box.
1 The college has twice as many overseas
students as it did last year.
The number of …
2 The price of building materials is predicted to
rise by a third.
People say the price …
3 Sales are 25% down on last year.
Our sales figures have …
4 It’s worth 50% less than when we bought it.
Its value …
5 Seven customers out of ten said they liked it.
It was approved by …
6 Our success rate has increased 300%.
We are … successful.
7 It now goes four times as fast.
Its speed …
Rewrite the sentences in different ways using 
the structures in brackets.
1 I really think you should look for a way to solve
this problem. (recommend + -ing / recommend
+ new subject + subjunctive)
2 ‘We must ask for government funding,’ says
the chair. (propose + -ing / propose + that +
new subject + verb)
3 My parents have encouraged my sister to
apply for the job. (suggest + that + new subject
+ verb / suggest + new subject + subjunctive)
4 The government wanted to lower the age for
voting. (propose + -ing / propose + new subject
+ subjunctive)
5 ‘We should celebrate your birthday with a
huge party,’ said my boyfriend. (suggest + -ing /
suggest + that + new subject + verb)
6 My uncle says we have to listen to this new
band. (recommend + -ing / recommend + that
+ new subject + verb)
1
2
3
4
5
6
49
1,399,491,185 0.666 3 ¾
7,000,000,000 365 3.14159
crisis analysis medium sister-in-law
phenomenon nucleus
halve 70% fall by a quarter double
increase by 33% three times more
quadruple
none all both either neither (x2)
I met my two best friends, Luis and Paula, at
university.
1
… three of us studied economics.
2
… Paula and I wanted to work in finance, but
3
… of us intended to be accountants. Luis
wanted
4
… to work for a charity or the UN,
but he did
5
… of these things and became a
banker whilst I’m working for the UN.
6
… of us
are doing what we planned but we’re happy!

118. 117THAT’S ENGLISH!
SELF  TEST UNIT 6
Complete the sentences with the correct form 
of the words and phrases from the box.
1 He … with the cleaners by taking some time to
laugh and joke with them every day.
2 The two sides are trying to … which could
form the basis of a future agreement.
3 These beliefs are buried deep in our … and we
are unaware of them.
4 Chemists are worried that the … used
by supermarkets to sell painkillers could
encourage the public to overuse them.
5 His application wasn’t … better than yours,
but it was better presented.
6 The thieves pretend to be bank representatives
and persuade … customers to give them their
account passwords.
7 Their first … was for the Egg Marketing Board
and had the … ‘Go to work on an egg’.
Complete the dialogues with the correct form 
of the verbs in brackets. Include the object 
pronouns if necessary.
A: Dad was absolutely against the idea to start
with but mum managed to
1
… it.
B: Good old mum, she can
2
… almost anything!
(bring someone round to something / talk
someone into doing something)
A: I hope all these visa problems haven’t
3
…
and you’re still coming to visit us.
B: Don’t worry. I
4
… completely
5
… by the
beautiful pictures you sent me. A few minor
technical problems won’t stop me now.
(put someone off / win someone over)
A: I’ve decided to do it, Andrew, and that’s final.
Don’t try to
6
… it.
B: Your girlfriend seems to be able to
7
…
anything she wants, but I’m concerned that
this isn’t in your best interests.
(talk someone out of doing something /
seduce someone into doing something)
Complete the sentences with the adjectives 
from the box.
1 The government of Dubai have just opened
a new … airport terminal which is equipped
with all the latest technology.
2 I’ve never seen such beautiful carvings – they
are simply … .
3 You’ll see her immediately. She’s wearing an
extremely … outfit!
4 We can bring you … world news and
information 24 hours a day.
5 They entertained us in their … hotel suite with
its own swimming pool and butler service.
6 It’s not as expensive as I thought; in fact, it’s
extremely … .
Listen and complete the sales presentation.
1
2
3
advertising campaign build a rapport
find common ground collective subconscious
inherently sales pitch slogan unwary
affordable opulent state-of-the art
exquisite eye-catching up-to-the-minute
If you want to
1
… heads on the beach
this summer, consider this
2
… one-piece
swimsuit. Made of a new
3
… light but
4
…
strong cotton mix fabric, this suit dries quickly and will never lose its shape. It is available in a range of elegant colours –
5
…
yellow, emerald green or
6
… blue – and most
sizes. And if you buy two, we’ll give you a
7
… silk-mix beach sarong completely
8
… !
So what are you waiting for? Buy now while stocks last!
Rewrite the sentences using the correct form of  the words in brackets.
1 You don’t have to endure the discomfort of
a cramped seat, you can sit back and relax.
(instead of)
2 I really don’t think it’s a good idea to visit that
area of the city at night. (would advise against)
3 The sales assistant was absolutely certain that
it was the cheapest model available. (be able
to guarantee)
4 The travel agent told us we’d definitely be
delighted with the holiday we’d booked. (be
able to assure)
5 It’s a long way to walk. Why don’t you take a
taxi instead? (might I suggest)
6 Don’t ask him. He’s only just started working
here. (wouldn’t bother)
Loli is trying to persuade Marcus to get fi t. Use 
the words in brackets to complete the dialogue.
L: I think you should take up running Marcus –
you could lose weight really quickly.
M:
1
… (million years / I / take up runnning /
much too tiring)
L: Well, how about coming to yoga with me?
M:
2
… (dead body / hate / group activities)
L: I know! I’ll get you a personal trainer.
M:
3
… (no account / I / get / very expensive)
L: Shall I just buy you a bike, then?
M:
4
… (not even think / never use)
5
6
4
61

119. THAT’S ENGLISH!
118
SELF  TEST
Complete the text with one word in each gap.
Complete the dialogue with the correct form of 
the verb in brackets.
A: Let’s eat out tonight.
B: OK. How about an Indian meal?
A: To be honest, I’d prefer
1
... (have) Chinese.
B: Fine. Shall we go to the local restaurant?
A: I’d rather
2
... (try) somewhere else – maybe in
town.
B: Well, I’d prefer
3
... (walk) rather than
4
...
(drive).
A: I’d rather
5
... (not walk) – I feel tired.
B: Let’s just order a takeaway pizza after all.
Rewrite the sentence for each situation using 
the word in brackets.
1 I didn’t want you to use my phone. (rather)
2 She wanted him to help earlier. (prefer)
3 We wanted you to clean the room thoroughly.
(rather)
4 His parents didn’t want him to give up
university. (prefer)
5 They wanted the thief to go to prison. (rather)
Complete the text with the correct form of the 
verb in brackets.
Listen to the conversation. Are the statements 
true (T) or false (H)? Correct the false ones.
1 Both Simon and Maddy are enthusiastic about
the job in Rome.
2 Maddy will be able to choose whatever flat
she wants.
3 Maddy is nervous about deciding too fast.
4 Simon doesn’t feel obliged to stay in his job.
5 Simon could pay back his course fees.
6 Maddy is sympathetic to Simon’s situation.
7 Simon suggests looking at the advantages
and disadvantages of Maddy’s job offer.
Complete the article with the correct connector. 
There is more than one possibility in each case.
1
2
3
4
5
6
70
What would life
1
... (be) like now if money
2
...
(not invent)? If gold
3
... (not exist) in sufficient
amounts, people
4
... (not decide) to use it as
a way of exchanging things. If people
5
...
(not use) gold , they might
6
... (choose) some
other precious metal or stones like rubies.
However, many complex societies – like the
Incas – didn’t use money or coins but had
a system of keeping accounts of what was
used. Other societies used shells as money –
if we
7
... (use) shells as money, it
8
... (not be)
very convenient! Some people would like to
replace money with a talent exchange where
people exchange goods or services. If we
9
...
(adopt) the talent exchange, we
10
... (need)
very good computer systems to keep track
of everything!
Many people consider that playing computer games is a waste of time.
1
... some people spend an excessive amount
of time playing games, it is not true that there are no benefits. Research shows that players develop strong problem-solving skills.
2
... , regular players develop better hand to
eye coordination than non-players.
3
... gamers often perform well at tennis, golf
and other sports.
4
... , there has been a noticeable drop in
the rate of crime committed by teenagers. Experts believe this is partly due to teenagers playing games and using social media rather than hanging around and causing trouble.
5
... , it is undoubtedly true that gaming can
be addictive and affect a user’s studies and grades at school.
6
... , there have been some shocking cases
where teenagers have died after three days spent playing computer games non-stop.
7
... , while computer games have brought
entertainment to millions and can contribute to a person’s skill set, I believe parents need to control how much they are played as there may be negative consequences otherwise.
Some people find making important decisions very stressful. In fact, it sometimes seems that having
1
... choice is a lot easier
than having your
2
... of something. Rather
than making a
3
... decision that you might
regret, it’s best to relax and
4
... up all the
5
... .
Making a list of the pros and cons often helps people to make the
6
... choice. If you are still
in two
7
... about your decision, then sleep
on it and ask advice from a good friend. Of course, if both alternatives are unfavourable and you are
8
... between a
9
… and a hard
place, you’ll just have to pick one idea and hope for the best!
UNIT 7

120. 119THAT’S ENGLISH!
SELF  TEST
Complete the phrases (1-6) with so or such 
(- / a / an) and match them to the endings (a-f).
1 ... dangerous was the situation that
2 ... heroism deserves
3 ... an unsung heroine
4 ... lovely did she look that
5 ... was his devotion that
6 ... devastated did she feel that
a he couldn’t take his eyes off her.
b to be recognised.
c the police had to withdraw.
d he never left her bedside.
e she never recovered.
f was the inventor of the dishwasher.
Choose the correct option.
1 Marie Curie had her feet of clay / moment of 
glory when she received the Nobel Prize.
2 We congratulated the winners and put on a 
brave face / sank into oblivion when we lost.
3 You can’t criticise my mother because my father
has put on a brave face / put her on a pedestal.
4 All the reviewers put her on a pedestal / sang 
her praises when her book won the competition.
5 Laszlo Biro’s claim to fame / hall of fame is
being the inventor of the first leak proof pen.
6 Macaulay Culkin was a child star of the 90s but
has since sunk into oblivion / sung his praises.
7 It’s disappointing when someone you admire
shows they have a claim to fame / feet of clay.
8 Many women scientists have only recently
entered the hall of fame / their moment of glory.
Rewrite the sentences in the passive.
1 Many believe Joseph Bazalgette saved
thousands by building London’s sewer system.
2 Experts consider that Mary Seacole was a
major influence on improving nursing.
3 People say the Red Cross operates in 73
countries worldwide.
4 Doctors estimate 100 billion children have
been given vaccinations by the Red Cross.
5 Analysts understand over 100 health workers
have died in the Ebola crisis.
Complete the dialogue with the correct words 
from the box. There are two extra words.
Kate: I hear Dylan got into Oxford University.
That’s so
1
... !
Jane: Yes, we’re all
2
... at the news! And Polly?
Kate: She didn’t get a place, she’s so upset
3
… it.
Jane: Oh
4
... ! She must be
5
... .
Kate: Yes, we’re all disappointed
6
… it. I tried
asking the school to help.
Jane: And did they?
Kate: No. They just weren’t interested. I was
7
... .
I’m very disappointed
8
... them.
Listen to a conversation about a fi lm. Are the 
sentences true (T) or false (H)? Correct the false 
ones.
1 The woman thinks the main character of the
film was a freedom fighter.
2 The man thought the main character was
justified in his actions.
3 The man thinks the main character was far
from perfect but basically a good person.
4 The woman thinks the facts about folk heroes
are often unclear.
5 The woman thinks that Bonnie and Clyde
deserved admiration and attention.
6 The proposed book title is Fallen Icons.
Rewrite the sentences to begin with what.
1 I find it most disappointing that the whole
team are under suspicion.
2 It was devastating when the singer lost her
beautiful voice.
3 We discovered that to win you have to work in
a team.
4 It was thrilling that we won first prize.
5 She believed that she could do it on her own.
Complete the dialogues with a suitable word.
Tom: Have you heard Rory won the marathon!
Mia:
1
... ! Didn’t he break his back a while ago?
Tom: Yes. He was told he’d never walk again!
Mia: That’s so
2
... .
Tom: I
3
... to say that is
4
... . It’s
5
... most
6
...
achievement.
Ben: Seb Core’s been disqualified for cheating.
Nat: What a
7
... !
Ben: You
8
... it!
Nat: You can’t believe in anyone nowadays.
Ben: Too
9
... !
1
2
3
4
5
6
7
83
incredible pity dear devastated on
staggered with about (x2) overjoyed
UNIT 8

121. THAT’S ENGLISH!
SELF  TEST
Complete the dialogue with the words from the 
box.
3 flight delayed five hours / terrible weather (on
account of)
4 circumstances / I think / owe you / apology (in
view of)
5 terrible flying conditions / make emergency
landing / Hong Kong (because of)
Complete the dialogue with the words from the 
box.
Keira: How was your
1
… to Spain?
Monica: Tiring! It was a long
2
… . The ferry to
Santander took 12 hours.
Keira: Why didn’t you fly?
Monica: Well, Dan hates plane
3
… ! So he said a
sea
4
… would be a nice change.
Keira: And was it?
Monica: No, because I get seasick! Next time,
we are
5
… by car!
Match the beginnings of the sentences (1-6) to 
the endings (a-f).
1 The flight was to
2 The pilot is on the point of
3 The city is about to
4 The behaviour of the other passengers was so
bad that I was on the point of
5 Major roadworks are to
6 The cabin crew are about to
a making an in-flight announcement.
b start on the southbound carriageway.
c calling the flight attendant to complain.
d become a major tourist destination.
e arrive at 12:30 the next day.
f prepare for landing.
Complete the account of a fl ight with the words 
from the box.
Write sentences using the expressions in brackets.
1 this morning / congestion on the M4 / accident
involving two lorries (due to)
2 a mistake on the part of the airline / had to
travel first class (owing to)
A: I’d like an overnight
1
… from Leeds to London.
What’s the cheapest
2
… ?
B: A second-class ticket would be £105.
A: And that’s for a sleeping
3
… , not a
4
… ?
B: That’s right.
A: So for three of us that’s more than £300. Can
we all travel in the same
5
… ?
B: The sleeping
6
… are for four people.
A: And what time does the train leave?
B: At midnight from
7
… 14.
Complete the text with the correct form of the 
verbs from the box.
Match the expressions (1-5) to the situations 
(a-e). Do they express gratitude or apology?
1 I’m terribly sorry he was so naughty.
2 Thank you so much. You really shouldn’t have!
I will remember you all.
3 How extremely kind! It looks absolutely
delicious. Thank you very much indeed.
4 Please forgive me for not remembering. Can I
take you out to lunch instead?
5 I take entire responsibility and apologise most
sincerely for the inconvenience.
a You forgot a close friend’s birthday.
b Your colleagues gave you a present.
c Your small child has behaved badly.
d Your colleague has made you a cake.
e You made a serious mistake at work.
1
5
6
7
2
3
4
I booked a
1
… flight from Heathrow to
Wellington NZ last year. We had two
2
… in
Dubai and Hong Kong and it took nearly 24
hours to reach our final
3
… . The flight was bad.
There was a lot of
4
… : at one point I was very
scared. I thought the pilot was going to make
an emergency
5
… and
6
… the plane. But the
7
… were fantastic: they reassured everyone.
And I must say the food from the
8
… service
was great! I had terrible
9
… when I was there
though, and only recovered in time to fly back!
The day I left for Australia, my whole family
1
… me … at the airport. 24 hours is a long
time to travel but we
2
… in Dubai first. My
Aussie cousins had offered not only
3
… me
… from the airport but also
4
… me … in their
home. I put on my seatbelt ready for the
plane
5
… . I was so excited and just couldn’t
wait
6
… on my great adventure.
120
UNIT 9SELF  TEST
voyage travelling travel journey trip
cabin crew on-board catering jet lag
destination turbulence stopovers
landing long-haul evacuate
carriage compartments platform seat
berths fare sleeper
get away stop over pick up drop off
put up take off
THAT’S ENGLISH!

122. 121THAT’S ENGLISH!
Grammar Reference Unit 1
-ing adjectives -ed adjectives
• They describe how something or someone
makes others feel.
This poison has paralysing effects.
This novel is long but interesting.
Ms Adams is a very encouraging teacher.
The huge dog was a frightening sight.
• They describe how people feel.
I was paralysed with fear.
We are really interested in your new product.
Students are encouraged to study on their own.
I’m frightened of dogs.
REVISION OF -ING VS -ED ADJECTIVES
1
REVISION OF MODIFYING ADVERBS2
• We tend to use rather with negative adjectives. When we use it with positive adjectives, it
usually means we were surprised by the positive quality described.
She’s rather nosy when it comes to my personal life. It turned out to be a rather enjoyable experience.
• There are many other modifying adverbs we can use with both gradable and non-gradable
adjectives which add intensity or an opinion to the adjective (e.g. incredibly, purely, perfectly,
thoroughly, utterly, simply, exceedingly, ridiculously, bitterly, etc.). There are no rules for
using one or another beyond noticing what people say. Some words function together
(collocate) and some don’t.
She’s perfectly capable of doing that job on her own.
Assuming the opposite would be utterly ridiculous.
He thought the cake was incredibly good.
It was bitterly cold outside when they left the house.
Modifying adverbs with gradable and non-gradable adjectives
• with gradable adjectives
hot, cold, angry...
extremely
fairly
rather
slightly
very
The teacher was extremely helpful.
Her eyes were fairly large.
He was rather strange.
I find her giggle slightly annoying.
As the water was very cold, I didn't take a dip.
• with non-gradable
adjectives
*
boiling, freezing, furious,
enraged, hilarious,
repulsive, heartbroken...
absolutely
totally
completely
We were absolutely astonished by her reaction.
She felt totally awful about what she’d done.
His threats sounded completely ridiculous.
• with both types
really
(informal)
pretty (informal)
quite + gradable
(not very)
quite + non-gradable
(totally)
I was really anxious when I found out I’d be on
my own.
She can be pretty awful when she wants to be.
The exam was quite difficult (difficult, but not
very)
.
He was quite furious when he heard the news
(totally furious).
IT IN IMPERSONAL AND ANTICIPATORY USES
3
• We use the pronoun it as an impersonal subject for sentences that refer to dates, time, the
weather or distances.
It’s two o’clock. It’s sunny. It’s two miles from here to the station.
* These are extreme, or maximum intensity, adjectives. Classifying adjectives (like international,
indoor, or civilian) are also non-gradable but cannot be modified by adverbs like very or absolutely.
* These are extreme, or maximum intensity, adjectives. Classifying adjectives (like !

123. THAT’S ENGLISH!
122
Grammar Reference Unit 1
Object
Sometimes we use it when there is no object but the structure needs one (normally with
verbs that are similar to like or hate).
I love it here.
Sometimes we use !
Anticipatory it as object
I, he, she… like(s)… it when / that / if…
I don’t like it when he lies to me.
He hates it that you never seem to understand
his problems.
She would love it if they chose her for the role.
I, he, she... consider(s) / find(s) it
interesting…that / to...
I consider it a major step that they have
accepted our apologies.
We find it necessary to express these feelings
in public.
• When we have long complex clauses as subjects, we normally put them at the end of the
sentence and use an ‘empty’ it to anticipate the subject.
Why he made such a ridiculous decision is not clear.
It is not clear why he made such a ridiculous decision.
Anticipatory it as subject
It’s obvious / clear / probable that…
It’s obvious that he wasn’t happy with the new
arrangements.
It appears / seems that…
It appeared / seemed that they hadn’t taken the
necessary precautions.
It’s a mistake / a shame that… / to…
It’s a mistake to ignore their warnings.
It’s a shame that so many resources are wasted.
It + be a good idea / a pity / absurd /
difficult / wrong, etc. to…
It was a good idea to publish the results early.
It has been difficult to accept his resignation.
It + be a good idea / a pity / absurd /
difficult / wrong, etc. for someone to…
It would be absurd / wrong for me to make that decision
because I can’t be impartial.
It + be essential / imperative / vital to… It’s essential / imperative / vital to reduce costs.
It + be essential / imperative / vital that
someone (should) + infinitive
It’s essential / imperative / vital that she (should) be
here at eight.
It + be essential / imperative / vital for
someone to…
It’s essential / imperative / vital for them to change their
attitude on this matter.
It amazes / annoys / bothers / frightens /
scares / surprises / worries someone
that / when…
It amazes / surprises me that they have never
questioned their motives.
It often frightens / scares people that not every situation
can be controlled.
It really annoys / bothers me when people waste
good opportunities.
• We can also have a long clause as an object, and therefore use an anticipatory it after the
main verb.
I like it when you smile.
• Remember that we also use it + be… that / who at the beginning of a sentence when we
want to give importance to a specific element.
My ex-girlfriend decided that we should split up. T It was my ex-girlfriend that / who
decided we should split up.
Most weddings are held in late spring. T It is in late spring that most weddings are held.

124. 123THAT’S ENGLISH!
Grammar Reference Unit 2
Routines Typical behaviour
present simple
I usually smoke a cigarette after dinner.
I don’t usually drink coffee in the evening.
will
• To describe characteristic behaviour.
She’s not a heavy smoker. She’ll usually smoke a
cigarette after dinner, but that’s all.
He’s very unreliable. One day he’ll work for fifteen
hours and the next day he’ll stay in bed all day.
present continuous
• To describe repetitive behaviour perceived as
exaggerated or annoying.
She’s constantly checking her phone to see if
she’s got messages.
My neighbours are always spying on us through
the window.
He’s always telling lies!
DESCRIBING TYPICAL BEHAVIOUR
1
get used to + noun / -ing
• To become accustomed to something.
When I came to live in the city, it took me a
while to get used to the constant noise.
I will eventually get used to my new
smartphone.
I’ve finally got used to getting up at 6:00 a.m.
every morning.
be used to + noun / -ing
• To be familiar or accustomed to something.
She’s used to her new smartphone.
I’m used to speaking in English with my
classmates now.
GET USED TO AND BE USED TO
3
On (and on), keep (on), carry on, go on (and on)
• To continue doing something.
We were totally lost, but he just drove on (and on) hoping to find his way.
He keeps (on) telling me that he doesn’t need help… but he does!
They carried on arguing after I had left.
I went on working until my boss told me to take a break.
I told her to stop insulting me, but she went on (and on) until I lost my temper.
verb + and + verb
She insisted and insisted until she managed to talk to the manager.
He just talks and talks but no one actually listens to him.
OTHER WAYS TO DESCRIBE REPETITIVE BEHAVIOUR
2

125. THAT’S ENGLISH!
124
Grammar Reference Unit 2
SHOWING IMPATIENCE AND INSULTING5
• In English, it is quite frequent to use religious words like God or Jesus to show impatience
and anger. However, this is considered disrespectful language and it can easily offend
people. Therefore, people often use the word goodness to avoid saying God.
A similar thing happens with the word hell, which is frequent in expressions like What the
hell…?, Where the hell…?, Who the hell…?, etc. It is safer to use alternatives like the heck
(very colloquial), on earth (more neutral) or in heaven’s name.
Oh my goodness! Look at you! You look so pretty!
Who the heck are you?
How on earth did the dog get in here?
What in heaven’s name do you think you are doing?
• When we want to insult someone, we usually address them with the word you + noun.
Why on earth did you have to do that, you fool?
Of course they wanted to keep your money, you idiot!
• When we don’t want to insult the listener but a third person, we can use the + noun.
Look at John trying to climb that tree, the fool!
Routines Typical behaviour
used to + infinitive
• To describe routines that have changed in
the present, past habits or states.
I used to smoke ten cigarettes a day, but I
quit smoking years ago.
Did she use to play volleyball when she was
a student?
He didn’t use to be very strong, but now he’s
started training and it shows!
would + infinitive
• To describe characteristic behaviour in the
past.
When he was young, he was very foolish.
He would do drugs, and he’d drink and
drive every weekend.
As a student, I would always study for
exams the night before.
DESCRIBING PAST HABITS AND ROUTINES
4

126. 125THAT’S ENGLISH!
Grammar Reference Unit 3
REVISION OF GOING TO VS PRESENT CONTINUOUS1
REVISION OF FUTURE CONTINUOUS AND FUTURE PERFECT2
PRESENT CONTINUOUS AND FUTURE CONTINUOUS FOR ARRANGEMENTS3
Going to Present continuous
• To speak about intentions.
She’s going to take a few days off in spring.
I’m going to buy her a present, but I can’t
think of anything she might like.
• To make predictions based on symptoms or
evidence.
He looks all right. I don’t think he’s going to
be sick.
That cyclist is going too fast. He’s going to
have an accident!
It’s so cold that I think it’s going to snow.
• To speak about definite plans, future
arrangements, firm decisions or commitments.
I’m not having lunch with Martha on Tuesday.
It’s on Wednesday.
Are they meeting us at the airport?
I’m watching the match on TV tomorrow,
whether I have work to do or not!
Future continuous Future perfect
• To speak about actions that will be in progress
at a particular time in the future.
At this time tomorrow, I will be lying on the
beach!
In 2050, most people will be working from
home.
• To speak about actions that will be completed
by a particular time in the future.
By the end of the year, they will have finished
the new tunnel.
We will have run out of money before the
bank transfer arrives!
• Both the present continuous and the future continuous are used to refer to future arrangements.
I’m meeting Paul tomorrow. = I’ll be meeting Paul tomorrow.
She’s seeing the dentist on Tuesday. = She’ll be seeing the dentist on Tuesday.
• However, we tend to use the future continuous to emphasise the fact that something will happen
anyway, whether we have arranged it or not.
We’ll be driving through Oxford on our way to Gloucester tomorrow.
(We have planned to go to
Gloucester, but going through Oxford is going to happen anyway because it’s on our way to Gloucester.)
I’ll be seeing my ex-husband at Sally’s funeral. They were very good friends. (I haven’t arranged to
meet my ex-husband, but he will be at the funeral anyway.)
Although there is often very little difference between using one or the other, sometimes it is
important to use the present continuous to make it clear that you have a commitment:
A: Would you like to have dinner with me on Friday?
B: Sorry, but I am having dinner with my workmates on Friday.
Although there is often very little difference between using one or the other, sometimes it is
important to use the present continuous to make it clear that you have a commitment.
A: Would you like to have dinner with me on Friday? B: Sorry, but I’m having dinner with my workmates on Friday.
Although there is often very little difference between using one or the other, sometimes it is
Although there is often very little difference between using one or the other, sometimes it is !

127. THAT’S ENGLISH!
126
Grammar Reference Unit 3
FOCUS ADVERBS: ONLY, JUST, (NOT) EVEN5
These adverbs focus on one element and limit it (only and just) or mark it as something unusual
or extreme (even). They are normally placed immediately before the element they modify.
Only Becky wants to continue with the project.
(No one else.)
Becky only wants to continue with the project. (That’s what she is focused on.)
REVISION OF ALL FUTURE FORMS
4
Plans Predictions
• previous
arrangements:
engagements
• no previous arrangements • based on
evidence
• based on ideas or
knowledge / as part
of a conditional
sentence
– intentions – based on
spontaneous
decisions
present continuous
I’m meeting the new
boss next week.
future continuous
I’ll be travelling to
our American branch
office in April.
going to
I’m going to
study German
next year.
I’m going to
go out this
weekend.*
will
OK, you don’t
have to keep
insisting.
I’ll go to see that
stupid film with
you!
going to
Look at those
black clouds…
I’m afraid it’s
going to rain
soon.
will
Oil prices will
probably go up next
winter.
If you get there
early, you’ll have
more chances of
finding a good seat.
Offers / promises Situations in the future*
• in progress at a certain time• finished by a certain time
will
Don’t worry; I’ll help you with your homework!
I will love you forever.
future continuous
At this time next week, we will be
flying over the ocean.
In a few years from now, people
will be buying artificially grown
meat.
future perfect
They will have sold all the
tickets by the time we get
there.
I will have left the office by
6:00 p.m.
Uses of even, only, just
even
surprising or extreme
She wants to help you pass the exams and she’ll even do it for free!
They haven’t even considered our proposal!
+ comparative to emphasiseDolphins may be even more intelligent than we thought.
only
(meaning exclusively) I only want coffee, not tea.
(meaning simply) I’m only / just going to get a coffee. It won’t take long.
just
to soften Can’t you just give her another chance?
to emphasise I can’t believe what happened. It’s just horrible!
(meaning exactly) That’s just what we need.
*Very often going to go becomes going to make it less repetitive: I’m going out this weekend.
*We make general statements about the future with will : I will turn 30 next month.
*!
*!

128. 127THAT’S ENGLISH!
Grammar Reference Unit 4
REVISION OF VERB PATTERNS1
Verb patterns
verb + infinitive
modal verbs: can, could, may, might, must, shall,
should, will, would
They could help us if they wanted to.
You must find ways to solve this problem.
verb + noun / pronoun + infinitive
let, make*
*with to in the passive voice
They let us use their car when they are away
on holiday.
They made us pay for our meals. / We were
made to pay for our meals.
verb + to + infinitive
agree, aim, arrange, ask, attempt, choose, decide,
demand, expect, fail, help*, hope, intend, learn,
long, manage, offer, plan, prepare, pretend,
promise, propose, refuse, tend, would hate, would
like, would love, would prefer
*also follow by infinitive without to
They arranged to meet us at the airport.
He promised to be here at eight.
We managed to get our picture taken with
our favourite player.
I would love to see you again.
The new study could help (to) find a vaccine.
verb + noun / pronoun + to + infinitive
advise, allow, ask, convince, enable, encourage,
expect, force, get, help*, intend, invite, order,
persuade, prefer, remind, teach, tell, want, warn
(not to), would like
*also follow by infinitive without to
They encouraged us to ask for a loan.
She persuaded me to work for her.
I would like you to help your brother if you
can.
verb + -ing
admit, avoid, can’t help, can’t stand, consider, deny,
detest, dislike, enjoy, fancy, feel like, finish, give
up, hate*, imagine, involve, keep, like*, love, mind,
miss, practise, prefer**, put off, risk, suggest
*see note below
**see unit 7
I don’t feel like going out tonight.
They finished repairing the roof late at night.
We’ve given up trying to demonstrate that we
are right.
Verbs followed by to or -ing without a change in meaning
begin, start
The baby began to cry / crying and I didn’t know what to do with her.
As soon as we left the house, it started to rain / raining.
• Speakers use like + to and like + -ing indistinctively to express enjoyment or lack of it.
I don’t like doing the laundry. = I don’t like to do the laundry.
I like watching series on TV. = I like to watch series on TV.
• We often use like + -ing to imply we enjoy doing something, but like + to + infinitive when we do
something because we think it is a good idea or best for us. It describes habits or routines. We
often use a time expression.
I like to get a full medical check-up once a year.
We like to cook with very little salt.
• Hate + to + infinitive is used to announce an action that we’d rather avoid.
I hate to tell you this, but we’re out of money!
!

129. THAT’S ENGLISH!
128
Grammar Reference Unit 4
Verbs followed by to or -ing with a change in meaning
go on
After the talk, he went on to answer our questions.
He went on talking for three more hours.
mean
I didn’t mean to hurt your feelings.
Saying no to the project will mean losing jobs.
need
We need to find ways to solve this problem.
This house needs tidying up.
(It needs to be tidied up.)
regret
We regret to inform you that your request has been denied.
I regret not taking their offer. I would be rich now.
remember
I remembered to lock the door, but I forgot to leave the key
under the mat.
Of course, I remember meeting her. She made a great
impression on me!
stop
We stopped to have a coffee, and then we continued our trip.
I stopped worrying about the future years ago.
try
We tried to help him escape from the fire, but he got badly hurt.
Why don’t you try taking an aspirin for that headache? It might help.
want
She wants to help us with the project.
This house wants painting. Do you know of a good painter that
can come help us with that?
NEW SUBJECT BEFORE -ING
2
OFFERS AND REQUESTS3
We can have different subjects in the main clause and in the -ing clause. The subject of the -ing
clause can be expressed by a pronoun in the object form or by using a possessive adjective (in more formal contexts).
I hope you don’t mind me / my watching while you are trying to fix that.
She wouldn’t want to risk us / our losing the contract.
Verbs related to the senses: hear, listen to, see, smell, watch, etc. can be followed by an infinitive
without to or -ing. We use the infinitive without to to imply that we have witnessed the whole action
or event. By using the -ing form of the verb, we imply that we notice an action which is in progress.
We watched the mechanic fix the car. It only took him ten minutes.
We saw the mechanic fixing our car when we walked by the garage.
Verbs related to the senses: !
Offering help Requests
• Why don’t I + infinitive?
Why don’t I carry those bags for you?
• Can I give you a hand + -ing?
Can I lend you a hand mowing the lawn?
• Let me + infinitive
Let me open this door for you.
• Subject + would + be delighted to + infinitive
I’d be delighted to cook for you while you’re
ill.
• Imperative + will / won’t / would you?
Open that door for me, will / won’t / would you?
• Can you give me a hand with…?
Can you give me a hand with this, please?
• Could you (possibly) + infinitive?
Could you (possibly) turn the volume down?
• Will / Would you + infinitive?
Will you please stop making that noise?
Would you please lock the door when you leave?
• Would you mind + -ing?
Would you mind helping me with the gardening?
to: change activities
-ing: continue
to: have the intention
-ing: involve
to: active meaning
-ing: passive meaning
to: give bad news
-ing: wish something
had been different
to: do something as a
result of remembering
-ing: remember that
you did something
to: reason for stopping
-ing: quit
to: make an effort
-ing: see if it works
to: feel the need
-ing: lack, need

130. 129THAT’S ENGLISH!
Grammar Reference
• When saying long numbers, remember to use the singular with million, thousand and
hundred. Say and after hundred or, when there are no hundreds, after thousand or million.
120 T a/one hundred and twenty
756 T seven hundred and fifty-six
39,042 T thirty-nine thousand and forty-two
78,384,915 T  seventy-eight million, three hundred and eighty-four thousand, nine hundred
and fifteen
• We use ordinal numbers in fractions.
THA two thirds ’HS four eighths  HEN one tenth of a second
• For decimals we use point and then say the figures one by one.
3.47% T three point four seven per cent
• With negative numbers we use the word minus.
-17ºC T minus seventeen (degrees) Celsius
• We can use some or -something (colloquial) for approximate numbers.
There were some two hundred people at the meeting.
(Approximately two hundred.)
She’s thirty-something. (In her thirties.)
• We use twice, three times, etc. for multiple quantities.
There were twice as many people at the second meeting.
Their budget is three times larger than ours.
This prison was designed for one thousand people but now holds three times that number.
EXPRESSING QUANTITY
1
Unit 5
• In sport results we often use the word nil for zero.
They lost two to nil (2-0).
• In tennis, however, we use the word love for zero.
The score is 15-love (15-0).
• When numbers are used to identify or classify (e.g. room numbers, course numbers, post office
box numbers) and for telephone numbers, we usually say oh for zero.
I’m in room five oh two (502). Our phone number is oh eight oh eight, one six eight, double one six eight (0808 168 1168).
½   a/one half is an exception. We also say half a + noun.
two and a half kilos of potatoes half a pint of beer
an hour and a half / one and a half hours half a kilo of meat
!
!
Cardinal numbers Ordinal numbers
0 zero / nought
1 one
2 two
3 three
4 four
5 five
6 six
7 seven
8 eight
9 nine
10 ten
11 eleven
12 twelve
13 thirteen
14 fourteen
15 fifteen
20 twenty
21 twenty-one
22 twenty-two
30 thirty
31 thirty-one
40 forty
50 fifty
100 a/one hundred
1
st first
2
nd second
3rd third
4th fourth
5th fifth
6th sixth
7th seventh
8th eighth
9th ninth
10th tenth
11th eleventh
12th twelfth
13th thirteenth
14th fourteenth
15th fifteenth
20th twentieth
21st twenty-first
22
nd twenty-second
30th thirtieth
31st thirty-first
40th fortieth
50th fiftieth
100th a/one hundredth

131. THAT’S ENGLISH!
130
Grammar Reference Unit 5
PLURALS2
• Some words that were originally compounds are now considered one unit and take a final -s.
bagful – bagfuls
• Some words with prefixes may look like a compound but they are not.
vice-president – vice-presidents
Remember: a piece of news, a pair of glasses / scissors / trousers
!
!
Irregular plurals
changes in the word
foot – feet, tooth – teeth, man /mTn/ – men /men/, mouse – mice, woman
/HwAm’n/ – women /HwSmSn/ 
-f(e) T -ves
half – halves, knife – knives, leaf – leaves, life – lives, shelf – shelves, thief –
thieves, wife – wives, wolf – wolves
- Ø deer, fish, salmon, sheep
old English -en child – children, ox – oxen
Latin and Greek plurals
(often technical or
scientific)
-us T -i
-a T -ae
-um T -a
-sis T -ses
-on T -a
cactus – cacti, syllabus – syllabi, nucleus – nuclei
alga – algae
bacterium – bacteria, curriculum – curricula, datum – data*,
symposium – symposia
analysis – analyses, crisis – crises, parenthesis – parentheses
criterion – criteria, phenomenon – phenomena
Nouns ending in -s
-s in singular and plural means, series, species
singular words that end in -s
billiards, economics, linguistics, mathematics, measles, mumps,
news, phonetics, physics, politics
words used only in plural
classics, clothes, customs, earnings, funds, glasses, goods, greens,
headquarters, jeans, manners, the Middle Ages, savings, scissors,
shorts, stairs, surroundings, trousers, valuables
The plural of compound nouns
two nouns (the first noun acting as an adjective) T the second noun takes plural form
golf clubs, apple pies, toy shops, assistant teachers, toothbrushes…
two nouns (the first noun is the word man or woman) T both nouns take plural form
women teachers, men farmers, women doctors…
noun + other elements T the noun takes plural form
coats-of-arms, commanders-in-chief, passers-by, mothers-in-law…
verb + particle used as noun T the compound takes -s at the end
grown-ups, take-offs…
*Many people use data as a singular countable noun nowadays.
Basic mathematical operations
2 + 2 = 4
Two plus two is four.
Two plus two equals four.
Two and two is four.
5 – 3 = 2
Five less three is two.
Five minus three
equals two.
Five take away three
equals two.
5 x 2 = 10
Five times two is ten.
Five multiplied by two
equals ten.
12 : 3 = 4
Twelve divided by
three is four.
Three goes into
twelve four times.

132. 131THAT’S ENGLISH!
Grammar Reference Unit 5
REVISION OF SUGGESTING AND RECOMMENDING4
These verbs can be used with the following structures without a change in meaning.
propose / recommend / suggest
+ -ing
The guide proposed spending some time at Stonehenge.
I recommend starting the day early.
He suggested visiting the new factory.
+ (that) + subject + verb
They proposed that we had a new meeting the following day.
The boss recommended that we checked every single piece of
information twice.
She suggested that we increased the budget for next year.
+ (that) + subject + (should) +
infinitive
He proposed (that) we (should) spend more money on R&D.
His doctor recommended (that) he (should) take up yoga.
My daughter’s teacher has suggested (that) she (should) read more.
BOTH, ALL, NONE, NEITHER, EITHER
3
• Both, all and none are plural when used as pronouns.
The teacher asked two students for the answer but both were wrong. There were a few restaurants in the area but all were closed.
They offer rooms to let but none are available.
• Both (of the) is always followed by a plural noun.
Both (of the) answers were right.
• All (of) can be followed by singular or plural.
All (of) the money is in the bank now.
All (of) the contestants have won a prize.
• None of can also be followed by a singular or plural noun. When it’s followed by a plural
noun, the verb can be singular or plural.
None of that money was ours.
None of the students is / are ready to take the test yet.
• Neither (nor) and either (or) are generally used with verbs in the singular.
Neither John nor his partner wants to continue with the project.
I have talked to both of them but neither thinks the idea will work.
If either you or your daughter needs to talk to me, I’ll be in my office.

133. THAT’S ENGLISH!
132
Grammar Reference
PERSUADING AND DISSUADING1
Unit 6
A Persuading
There are many ways to express persuasion. The use of intonation is also a common
device.
– Making suggestions
– Reassuring
– Offering alternatives
– Encouraging
Would you mind if + subject + verb?
Can / Could I persuade you to + infinitive?
Subject + might as well + infinitive
May / Might I suggest + -ing…?
Would you mind if we stayed here a bit longer?
Can I persuade you to stay for dinner?
If you’re going to commute to work every day,
you might as well get a travel card.
May I suggest visiting our local museum?
Subject + don’t / doesn’t have to worry
about + -ing
I can assure you…
I guarantee…
You will definitely + infinitive…
It can’t be that + adjective!
You don’t have to worry about having to pay for
extras. Everything’s included!
I can assure you it will last you a lifetime.
I guarantee you won’t regret it!
You will definitely save time and money by
buying one of our machines.
It can’t be that difficult to convince your wife!
Wouldn’t you prefer to + infinitive? Why don’t you… instead?
Instead of + noun / -ing,
… instead.
Wouldn’t you prefer to stay in a hotel?
Tired of cooking? Why don’t you go to a restaurant
instead?
Instead of slaving away in the kitchen, you could
be enjoying a nice evening out.
You don’t need to carry cash with you. You can
use your debit card instead.
Come on!
Go for it!
Come on! You can definitely pass the exam!
Go for it! You won’t regret it!

134. 133THAT’S ENGLISH!
Grammar Reference
REFUSING3
QUESTION TAGS2
We can use question tags to soften emotional appeals, orders or suggestions and make them
more persuasive. We normally use positive question tags with negative verbs and vice versa.
Remember that we use shall we? as the question tag for let’s and will you / won’t you? with
imperatives.
You don’t really want to spend the rest of the evening here, do you?
You aren’t going to let me down, are you?
Let’s go over the contract now, shall we?
Call me when you’ve made up your mind, will you / won’t you?
Here are a few expressions that can be used to refuse to do something emphatically.
Unit 6
B Dissuading These are some expressions you can use to dissuade people from doing things.
No way! Absolutely not! Over my dead body! Not in a million years!
Don’t (you) even think about noun / -ing!
I will never (ever) + infinitive
A: Please, say you will buy me a new car when I
get my licence!
B: Over my dead body! I will never buy you a car or
even pay for your petrol! Get a job! And don’t
even think about asking your mother either!
I would (strongly) advise against + noun / -ing
I wouldn’t bother (about) + -ing
I wouldn’t bother about + noun
I would strongly advise against trying to extend
the life of your car beyond fifteen years.
I wouldn’t bother fixing that lamp. Just get a new
one.
I wouldn’t bother about the money now!
After negative expressions like no way , never before in my life / in a million years, etc., on
no account (formal) or under no circumstances (formal), sentences take the structure of a
question (i.e. auxiliary verb before the subject).
No way am I going to let them use my house for free!
Never in a million years would I agree to appear on a reality TV show!
On no account should they be allowed to enter the premises.
Under no circumstances does our company ever grant that kind of permission.
After negative expressions like !

135. THAT’S ENGLISH!
134
Grammar Reference Unit 7
PREFER AND WOULD RATHER1
A Expressing preferences
– To express preference with nouns
– To express preference with actions
prefer + noun + (to + noun)
I prefer tea to coffee.
We gave my father an e-reader, but he still prefers his old books.
prefer + (not) to + infinitive + (rather than + infinitive)
We prefer not to take a bus there because it takes
longer than walking.
She prefers to live alone rather than share a flat.
prefer + (not) -ing + (to + -ing)
I prefer not having to make a choice.
Does he really prefer cooking to eating in
a restaurant?
would rather + (not) infinitive
Although I like coffee, I’d rather have tea in the morning.
would rather + infinitive + (than + infinitive)
He’d rather stay here than move to London.
• Prefer can be followed by to + infinitive or by -ing. Both structures are similar but prefer + to
can imply habit or refer to what we think is the best way to do things.
I prefer to get up early every morning so I have more time to get ready for work.
(This
doesn’t imply that I enjoy getting up early.)
• Notice that after rather than, we use infinitive without to.
They prefer to walk to work rather than take the bus.
!
B To indicate what we would like other people to do
C To express complaints or regrets about what happened in the past
would prefer it if + subject
2
+ past simple
I’d prefer it if you went by bus.
She’d prefer it if we didn’t call her in the evening.
Would you prefer it if we stayed a bit longer?
would rather + subject
2
+ past simple
They’d rather we paid them in cash.
I’d rather you didn’t smoke inside the house.
Would you rather we left now?
would prefer it if + subject
2
+ past perfect
I’d prefer it if you had taken it a bit more
seriously.
Would you prefer it if she hadn’t stayed here
last weekend?
would rather + subject
2
+ past perfect
I’d rather you had warned me before bringing everybody over to the house.
She’d rather we hadn’t spoken to the boss, but
how could we have known?
would rather have + past participle + (than + infinitive)
We would rather have stayed* home than go to the cinema, but mum insisted.
They would have rather spent* the weekend at home with us than stay in a hotel.
Would you rather have seen a more serious film?
* When there is only one subject, we usually use would rather have + past participle. However,
would have rather + past participle is also correct.
She’d rather have seen the movie the first time it was on. = She’d have rather seen the
movie the first time it was on.
!

136. 135THAT’S ENGLISH!
Grammar Reference Unit 7
REVISION OF SECOND AND THIRD CONDITIONALS2
MIXED CONDITIONALS3
REVISION OF CONNECTORS4
Second conditional Third conditional
If + subject + past simple, subject + would /
could + infinitive
• Improbable or unreal condition in the present,
present consequences.
If I had a bigger house, I would get a dog.
If she was / were taller, she could be a model.
Would you buy the car if it was / were
cheaper?
If + subject + past perfect, subject + would /
could + have + past participle
• Impossible condition in the past, past
consequences.
If she had known that you were coming, she
would have stayed longer.
If they hadn’t wasted so much money, they
could have gone on the trip.
Would they have acted differently if they had
had the chance?
Mixed conditionals
If + subject + past perfect, subject + would / could + infinitive
• Condition in the past, present consequences.
If I hadn’t sold those shares two months ago, we would be rich now. If they had given you the job, you’d be my boss now.
Would you still live in Australia if you hadn’t married an Australian man?
If + subject + past simple, subject + would + have + past participle
• Present state or habit, past consequences.
If I were more organised, I wouldn’t have lost the report.
She would have understood your note if you wrote more clearly.
Remember that in the case of the verb to be, you can use were for all subjects.!
Reason Result
because of
due to
because / as / since + clause (subject + verb)
Consequently, …
Therefore, …
As a result, …
So, …
Addition Contrast
in addition to + noun / pronoun / -ing
as well as + noun / pronoun / -ing
Despite
In spite of
Despite
In spite of
Whereas / While / Although + clause, ...
Also, …
In addition, …
Likewise, ...
As well as that, …
What’s more, …
... as well.
Furthermore, ...
Moreover, …
Besides (this), …
However, …
On the other hand, …
On the contrary, …
Nevertheless, …
In contrast, …
noun
+ pronoun or possessive + -ing
-ing
+ noun / pronoun / -ing, ...
+ the fact that + clause, ...

137. THAT’S ENGLISH!
136
Grammar Reference Unit 8
• Remember we use so + adjective / adverb (that…) or such (a/an) + adjective + noun (that…)
to emphasise qualities.
He’s become so famous that he seems to have lost his right to privacy.
She's such an enthusiastic person!
They’re such great artists that their works are priceless.
• In written or more literary language, we can start a sentence with so or such. In this case, the
rest of the sentence takes the structure of a question (i.e. auxiliary verb before the subject).
So quickly did the fire spread that it seemed impossible to put it out.
Such was the force of the wind that all ships had to return to port.
• We can use this structure to emphasise one part of the sentence (the part underlined in the
examples below).
The way he dealt with the press was amazing. T What was amazing was the way he dealt
with the press. You need a good opportunity . T What you need is a good opportunity.
The encouragement from his friends gave him strength. T What gave him strength was
the encouragement from his friends.
• If what we want to emphasise is a clause, we need to introduce it with the fact that.
He sold a million copies of his book and that was amazing. T What was amazing was the
fact that he sold a million copies of his book.
• If we want to emphasise an action, we need to use the verb do.
They were trying to fool you. T What they were trying to do was fool you.
I can give you advice. T What I can do is give you advice.
• If the action described with the infinitive is finished, we use the perfect infinitive (have + past
participle).
He is thought to have lived in France.
They are said to have been the richest family in the UK.
• There are a number of verbs that can also be followed by an infinitive in the passive voice:
be allowed to, be asked to, be expected to, be made to and be scheduled to.
We have been asked to write a report about our trip.
They were made to fill in a number of documents before they were allowed to go through
customs.
The ship is scheduled to depart at 6 a.m.
• Some verbs, mainly connected with language or opinion, like claim, consider, know, prove,
report, say, suppose, think, etc., have two possible structures in the passive voice.
INVERSION WITH SO AND SUCH
1
WHAT CLAUSE + BE FOR EMPHASIS2
PASSIVE + INFINITIVE / PERFECT INFINITIVE3
It + be + past participle + that + clause
It is thought that he lives in the south of France
now.
It is said that they are the richest family in the UK.
Subject + be + past participle + to + infinitive
He is thought to live in the south of France.
They are said to be the richest family in the UK.

138. 137THAT’S ENGLISH!
Grammar Reference Unit 8
Disappointment
be disappointing
We were expecting a lot from this book but it was really
disappointing.
be disappointed about / at / by something
She was disappointed about / at / by the way her
company handled her requests.
be disappointed in / with somebody
They are very disappointed in / with their teacher
because he’s been too strict with them.
Subject + was /were hoping to + infinitive
I was hoping to meet her at the party, but she didn’t
show up.
Subject + had hoped that…
She had hoped that they would give her the job, but
they hired someone else.
Subject + didn’t live up to someone’s
expectations
The house we rented didn’t live up to our expectations.
It was too small for the price we paid.
Somebody had high hopes for…
His parents had high hopes for him, but he turned out
to be a very bad student.
What a pity / a letdown!
My best friend turned out to be a really selfish person.
What a letdown!
Adjective + preposition
addicted to drugs, a game, watching TV fond of football, her boss, telling jokes
afraid / terrified of the dark, making a mistake glad about your new job
anxious about the meeting, losing his job
glad for you (but also: glad to see you)
anxious for money, your family good / bad / great / terrible at maths, giving directions
aware of your surroundings, having made a mistake
involved in a task, a book
capable of anything, solving a problem involved with his family, their school
committed / dedicated / devoted to her family, helping others
keen on my neighbours, reading (but also: keen to help, accept the offer)
delighted / pleased about / with the results (but also: delighted / pleased to help us)
ready for school, bed (but also: ready to join the party)
depressed / worried about the future responsible for our safety, breaking the vase
desperate for a job (but also: desperate to find a partner)
satisfied with their performance
devastated / fascinated / frustrated / impressed / moved / shattered / shocked / upset by the news, the results
short of money, breath
disappointed in / with you, the President sick of this car, politicians, repeating the same thing
disappointed at / about / by their response
staggered / surprised at / by the price (but also:
staggered / surprised to hear her complaints)
ecstatic / excited about their new car, starting
a new career
suitable for children, the occasion
famous for her articles, being caustic overjoyed / thrilled about / with / by their success
EXPRESSING DISAPPOINTMENT
4
ADJECTIVE + PREPOSITION5

139. THAT’S ENGLISH!
138
Grammar Reference Unit 9
EXPRESSING CAUSE AND EFFECT1
because of
due to
in view of + noun
on account of
owing to
We chose the hotel because of its location.
The flight was cancelled due to severe weather.
In view of the growing demand for organic
products, we have expanded our range.
All the shops were closed on account of a local
holiday.
Owing to the new security checks, there are
now long queues at the airports.
because
as
since
due to the fact that
Our Internet connection is currently slow
because so many customers are trying to use it.
As we couldn’t agree on where to spend the
weekend, we ended up staying at home.
We couldn’t communicate with them since they
didn’t speak English.
They treated us very well at the restaurant due
to the fact that we were friends with the owner.
BE ABOUT TO, BE ON THE POINT OF, BE TO
2
• We can use be about to + infinitive and be on the point of + -ing to indicate that an action is
going to take place very soon.
We were about to leave the hotel when I remembered I’d left my camera in the room.
The number of tourists has dropped so dramatically that many restaurants in the area are
on the point of closing down.
She had to take a break because she was on the point of having a nervous breakdown.
• We can also use the expression be to + infinitive to refer to the future, usually for actions that
have been scheduled, or to give orders.
The plane was to arrive at ten.
The Government are to set up a committee to investigate the incident.
The Mayor is not to retire until November.
Children are not to leave the school unaccompanied.
You are to report to your superior by the end of the day.
+ clause
• Because of, due to, in view of, on account of and owing to are a more formal alternative to using
because + clause.
They had to call off the match because it was pouring. T Due to the heavy rain, the match was
cancelled.
• Because of, due to, in view of, on account of and owing to can be followed by -ing, often with
a possessive adjective or an object pronoun to mark a different subject. This alternative is much
more formal and less frequent.
On account of being late for boarding, they were asked to take the next plane.
Because of our / us insisting to see the manager, the hotel finally agreed to give us another room.
!

140. 139THAT’S ENGLISH!
Grammar Reference Unit 9
Here are a few useful ways to express gratitude and say you are sorry.
THANKING AND APOLOGISING3
Expressions for thanking Expressions for apologising
Informal
register
Thanks (a lot).
Cheers!
Ta .
Sorry.
Sorry, I didn’t mean to…
I’m (awfully / so / terribly / very) sorry.
It’s (all) my fault.
My mistake.
Neutral
register
Thank you (very much).
I really appreciate it.
Formal
register
How thoughtful!
You shouldn't have.
You needn’t have.
That's so kind of you!
I am most grateful!
I’d like to tell you how grateful I am
for…
I would like to express our gratitude
for…
I’m ever so sorry.
I hope you can forgive me.
How careless of me!
I cannot express how sorry I am.
I do apologise for…
I must apologise for…
Please excuse my…
Please forgive me for… / for not + -ing
Please accept my most sincere
apologies.
You didn’t need to + infinitive / needn’t have + past participle
Be aware of the difference in meaning when using these expressions. Didn’t need to means it
wasn’t necessary to do something, so you didn’t do it. Needn’t have means it wasn’t necessary to
do something but you did it.
I didn’t need to go to work yesterday because it was a local holiday.
(I didn’t go to work because it
wasn’t necessary.)
I needn’t have bought this wine. I already had a bottle at home. (I bought the wine but it wasn’t necessary.)
Thanks a lot for the flowers but you needn't have bothered! (You gave me flowers but it wasn’t necessary
that you brought any presents.)
You didn’t need to !

141. THAT’S ENGLISH!
140
Writing Reference Unit 1
An anecdote is a short story which is often about something funny or interesting that
happened to someone. Anecdotes should try to interest and engage the reader and have a
memorable ending.
Writing tips:
T  Make the introduction engaging and the ending memorable.
T  Set the scene by describing the context, the facts and the people involved.
T  Use different narrative tenses (past continuous, past simple and past perfect), 
sequencing words and adverbial phrases.
T  Use a variety of adjectives and adverbs to make the story interesting. 
Writing an anecdote
When I was studying in my last year at St Brown University, romantic 
literature was my favourite subject and I had the best professor in the 
world, Dr Mary Blake. I was absolutely delighted and had no idea things 
would soon radically change. 
In fact, suddenly, in the middle of the second semester, disaster struck: 
Dr Blake fell ill and we were given a substitute teacher, Ms Laura Dolittle. 
Although she was cheerful and acted as if she was a fellow student, 
something about her made me feel uneasy.
All of my fears came true at the end of the year when I saw I had failed 
the fi nal exam. First I was shocked. Then, I became absolutely furious. 
Even though Ms Dolittle was not able to show me what was wrong 
with my exam, she still refused to give me a pass mark. I left her offi ce 
seething with anger.
After I graduated, Ms Dolittle continued in Dr Blake’s position. However, 
years later it was her turn to be suddenly surprised. I was appointed 
as Head of the English Department at St Brown University! Imagine 
the expression on Ms Dolittle’s face when she realised her professional 
future was in my hands! 
In the introduction, 
set the scene and try 
to catch the reader’s 
attention.
In the following 
paragraphs, describe 
what happened and who 
was involved.
Make sure the ending is 
memorable.

142. 141THAT’S ENGLISH!
Writing Reference Unit 3
An article is a piece of writing about a particular subject that is normally published in a
newspaper or a magazine. Semiformal opinion articles are the type of text that you will
write in the exam. You should present and justify your opinion in a clearly organised way.
Writing tips:
T  Think of a good engaging title. The title should summarise the contents of the 
article.
T  Introduce each paragraph with a topic sentence.
T  Give supporting arguments, amusing personal examples and opinions. 
Writing an article
DOES BEING INTELLIGENT MAKE YOU HAPPIER?
It is often said that intelligence brings more happiness. But 
is this really true? As someone of average intelligence, I fi nd 
this question fascinating.
Contrary to what most people believe, being extremely 
clever doesn’t necessarily make your life easier. In fact, it 
may make your life more diffi cult as highly intelligent people 
often feel ‘different’ and may have problems relating socially. 
After all, it’s hard to chat about the weather when you’re only 
interested in nuclear physics! Another potential source of 
frustration is having high expectations for your life which 
will rarely be achieved. 
However, on a more positive note, I feel that exceptionally 
bright people defi nitely do have the capability to focus on 
being happy. They need to have the ability to realise that 
long-term goals must be realistic and that every problem 
has a solution if it is approached creatively.
In conclusion, I believe there is no direct correlation between 
intelligence and happiness. Being happy is a conscious 
decision each individual has to take although smarter people 
may have better tools to reach this goal.
In the introduction, you should 
clearly state the topic of the article. 
Questions (rhetorical or real) are 
a good way to catch the reader’s 
attention right from the start.
Explain each main idea in 
a separate paragraph.
In the conclusion you 
should refer again to the 
topic of the article and 
state your opinion.

143. THAT’S ENGLISH!
142
Writing Reference Unit 5
A proposal is a text that is written to persuade a reader to follow a course of action. You
need to divide the proposal into clear sections. Your conclusion must be a suggestion based
on the factual information you have given.
Writing a proposal
Explain the purpose of 
the proposal.
Give reasons why the 
project is needed.
Give details about 
what the project will 
involve.
Describe how much 
the project will cost.
Summarise the 
benefi ts of the 
project.
Writing tips:
T  Divide up the sections under clear headings: executive summary, 
statement of need, project description, budget analysis and conclusion.
T  Be specifi c: explain the reasons for the project, the steps to be taken and 
the benefi ts in detail.
T  Write a strong conclusion by mentioning all the future benefi ts of the 
project. 
PROPOSAL FOR BUILDING A COMMUNITY GARDEN
Executive summary: The aim of this proposal is to suggest the
creation of a community garden in our town.
Statement of need: There is an abandoned plot of land in the
town centre, which is currently full of drug dealers, petty criminals
and rubbish. We suggest that this area should be transformed
into a space where our citizens can meet, cooperate and learn by
growing their own organic food. The garden would also become a
place in which to explore, relax and enjoy nature.
Project description: We propose that the Council should buy the
abandoned plot and transform it into a communal garden. A fence
should be put in place and the soil fertility should be improved
to make it suitable for planting. We also suggest building raised
beds for plants, laying pathways, adding benches and installing
a decorative fountain.
Budget analysis: The estimated price of the plot is £300,000.
The construction work would cost £40,000 and the benches and
fountain would be an additional £25,000, making a total cost of
£365,000.
Conclusion: The garden will offer our citizens the unique
opportunity to connect with nature, grow their own food and at
the same time build a stronger community. Crime and littering
will be reduced as the garden will provide the neighbourhood
with a pleasant meeting place.

144. 143THAT’S ENGLISH!
Writing Reference Unit 7
A discursive essay presents a balanced and objective examination of a subject although it
doesn’t have to be absolutely neutral. You should present both sides of an argument based
on facts, but may draw personal conclusions. The style should be formal and impersonal.
ARE SUPERMARKETS BETTER TO SHOP IN THAN LOCAL SHOPS?
Supermarkets offer convenience and choice at affordable prices, but 
are they truly a better option than local shops? In order to answer 
this question, we need not only to take ‘convenience’ into account, 
but also to examine the impact large supermarkets have on the local 
economy and the environment. 
Modern shoppers have busy lives and so they need convenience. In 
response, supermarkets offer easy access, free parking and extended 
hours. They also allow the customer to buy products which are not 
produced locally, and out-of-season produce, which would otherwise 
only be available at certain times of the year. In addition, supermarkets 
employ many people, both on site and from suppliers. What’s more, 
the infrastructure required for a large supermarket in terms of roads 
and other services is very benefi cial for the surrounding area.
However,  in  order  to  keep  costs  low  and  maximise  profi ts, 
supermarkets  import  food  from  very  distant  places,  which  has  a 
high environmental impact. They also impose fi xed prices on their 
producers, thus making it impossible for smaller farmers to survive. 
Moreover,  supermarkets  often  take  business  away  from  the  local 
network of small shops and suppliers, forcing those shops to close 
and increasing unemployment.
To sum up, although it may seem more convenient and cheaper 
to do your shopping at a large supermarket, going to local shops 
certainly helps protect the economy of your local area and is more 
ecological. 
Writing a discursive essay
In the introduction, 
mention both sides of 
the issue but don’t go 
into detail.
In one paragraph, 
summarise the 
arguments in favour 
of or against one side 
of the issue. Be factual 
and objective.
In another paragraph, 
present the opposing 
view. Remember 
to state facts, not 
opinions.
Write a conclusion 
based on the facts 
mentioned in the 
previous paragraphs. 
You can include your 
opinions.
Writing tips:
T  Organise your composition well: group similar ideas together in the same 
paragraph (e.g. advantages / disadvantages).
T  Use connectors to structure your text and make it more formal.
T  Give objective data before you give any personal conclusions. 

145. THAT’S ENGLISH!
144
Writing Reference
In a formal email of apology you should explain what went wrong, take responsibility and
apologise. You should also explain how you plan to resolve the situation. Make sure you
sound sincere and polite.
Writing a formal email of apology
Summarise what 
happened and why. 
Take full responsibility 
for the problem.
Offer a solution or a 
way to amend things. 
Ask the reader to 
accept your apology.
End the email politely.
Dear Mr Pendleton,
Please accept my most sincere apologies for my behaviour at
your daughter’s wedding last Saturday. Having been my boss
for the last fifteen years, you know that I never drink alcohol.
However, when I arrived at the reception, I felt the happy
occasion called for a proper toast with champagne. I only had
one drink but, unfortunately, on an empty stomach. As a result,
I soon started to feel dizzy, which explains why I tripped over
and landed on the table displaying some of the gifts the couple
had received. I am truly ashamed. I know there is absolutely no
excuse for my behaviour and I take full responsibility for what
happened.
Although I have sent your daughter and her husband a new
vase to replace the one I broke, I understand that this cannot
make up for the commotion I caused. I hope they, and you, will
one day forgive me.
I’d like to take this opportunity to thank you ever so much for
inviting my wife and me to the wedding. It was a real pleasure
to be a part of your daughter and son-in-law’s celebration of the
beginning of their new life together.
Yours sincerely,
John Hughes
Writing tips:
T  Use the same format as you would in a formal letter. Check the beginning 
and ending are in an appropriate style.
T  Include polite expressions .
T   Acknowledge the issue frankly. Describe the problem and apologise 
sincerely. 
Unit 9

146. 145THAT’S ENGLISH!
Pronunciation Guide
PHONEMIC CHART
THE SCHWA /T/
THE SILENT E
DIPHTHONGS
VOWELS
i:
cheap
H
chip
A
put
u:
you
HT
here
eH
wait
e
bed
T
teacher
’:
bird
S:
door
AT
tour
SH
boy
TA
show
 
cat
E
up
N:
far
G
on
eT
hair
aH
my
aA
cow
CONSONANTS
p
pea
t
tea
f
fly
L
think
tI 
cheese
s
say
I
shoe
k
car
b
boat
d
dog
v
video
ð
this
d!
June
z
zoo
!
vision
g
go
m
man
n
now

sing
h
hat
l
love
r
red
w
wet
j
yellow
voiced sounds: vocal cords vibrate
unvoiced sounds: vocal cords don’t vibrate
• This is the most common sound in English. It occurs when a syllable is not stressed. Compare.
photographer /ftGrf(r)/, photography /ftGrf/, photograph /ftTrf/
• In writing, the schwa can correspond to the letters a, e, o, u or a combination of letters.
appear /TpT(r)/, permanent /pmTnTnt/, economy /knTmH/, support /sTp(r)t/, famous
/femTs/.
• Many grammar words (i.e. auxiliary verbs, modal verbs, pronouns and prepositions) have a
weak form with /T/ when they are not stressed.
does /dTz/, were /wT/, can /kTn/, us /Ts/, you /jT/, at /Tt/, of /Tv/, etc.
Very often a word ends in a silent -e to indicate that the stressed vowel in the word has a long
sound: /eH/, /i:/, /aH/, /TA/, /u:/.
a
/ /hat /h t/, mad /m d/, cat /k t/
/eH/hate /heHt/, made /meHd/, K ate /keHt/
e
/e/pet /pet/, let /let/
/i:/Pete /pi:t/, compete / kmpi:t/, delete /dli:t/
i
/H/hid /hHd/, pin /pHn/, sit /sHt/
/aH/hide /haHd/, pine /paHn/, site /saHt/
o
/G/cod /kGd/, hop /hGp/, not /nGt/
/TA/code /kTAd/, hope /hTAp/, note /nTAt/
u
/E/tub /tEb/, us /Es/, cut /kEt/
/u:/tube /tju:b/, use /ju:z/, cute /kju:t/

147. THAT’S ENGLISH!
146
Pronunciation Guide
PRONUNCIATION OF PLURALS OF LATIN AND GREEK ORIGIN
PRONUNCIATION OF THIRD CONDITIONALS
• The number ‘0’ has several variations:
• zero /zr/ is used in maths, for temperatures, and to indicate the lowest possible level.
-2ºC (minus two degrees or two degrees below zero ).
Our chances have come down to zero .
• nought /nt/ is used in British English as an alternative to zero.
The interest rate is only 0.7% (nought point seven percent).
• oh /TA/ is frequently used to spell out numbers, like room numbers or telephone numbers
(Americans often use zero for this).
Room 508 (five oh eight)
• nil /nHl/ is used in football and rugby results.
2-0 (two-nil)
• love /lEv/ is used in tennis results.
15-0 (fifteen-love )
• We say and after hundred or, when there are no hundreds, after thousand or million. It is
normally pronounced /Tnd/.
130 / hndrd Tnd t/
49,052 /ft nan az(T)nd Tnd fft tu/
• For decimal numbers, we say point and then each number separately.
0.536 – nought point five, three, six
Because third conditionals are long sentences, we tend to emphasise only the stressed words
(words with a lot of communicative content like nouns, adjectives, adverbs, main verbs and
negative forms). Auxiliary verbs are not stressed, so we normally use contractions: had T ‘d /d/
or /Td/, hadn’t T /hd(T)nt/, would have T /wdv/, wouldn’t have T /wd(T)ntTv/.
I would have brought you a present from Rome last month if I had had enough money.
   /aH wdv brt j  prez(T)nt frm rm lst mn f ad hd nf mn/
She would have never succeeded if her parents had not encouraged her.
   /i wdv nev sksidd f h pernts hd(T)nt nkrdd h/
PRONUNCIATION OF NUMBERS
-us /Ts/ T -i /aH/
syllabus /slbTs/ – syllabi /slbaH/
nucleus /njukliTs/ – nuclei /njuklaH/
-um /Tm/ T -a /T/
bacterium /bktrTm/ – bacteria /bktrT/
curriculum /krkjlTm/ – curricula /krkjlT/
-on /Tn/ T -a /T/ 
criterion /kratrTn/ – criteria /kratriT/
phenomenon /fnmnTn/ – phenomena /fnmnT/
-sis /sHs/ T -ses /si:z/
analysis /nlsHs/ – analyses /nlsiz/
crisis /krasHs/ – crises /krasiz/

148. 147THAT’S ENGLISH!
Pronunciation Guide
It is very complicated to describe intonation theoretically. The best approach for learning
intonation is to listen to as much natural authentic speech as possible.
Here are some general guidelines for the intonation of the functions described in this module.
INTONATION
Start on a high tone
Showing impatience
Why did you have to do that?
I’ve told you a hundred times!
Exclamations
How wonderful!
That’s absolutely incredible!
Requests
Could you give me a hand with this?
Would you mind turning down the volume, please?
Close the door, will you?
Sounding polite
If you want to sound polite in English you need to stress
the important words in the sentence by making changes
in tone.
I do apologize.
Thanks! I really appreciate your help!
Start on a
low tone
Persuading Come on! You want to buy a new car, don’t you?
Start on a
neutral tone
What clause + be What was important was arriving on time.
PRONUNCIATION FOR EMPHASIS: THE
The definite article the is normally not stressed. However, we may want to stress it for added
emphasis. In this case, it is pronounced /ði/.
She overcame her disability in the most amazing way.
    /i vkem h dsblt n ði mst mez we/

149. THAT’S ENGLISH!
148
List of Irregular Verbs
InfinitivePast simplePast participle
be
/biT/
was were
/wHz/ /wAT(r)/
been
/b’n/ /biTn/
become /b’Sk m/ became /b’Ske’m/become /b’Sk m/
begin /b’SE’n/began /b’SENn/ begun /b’SE n/
bend /bend/ bent /bent/ bent /bent/
bet /bet/ bet /bet/ bet /bet/
bite /ba’t/ bit /b’t/ bitten /Sb’t(G)n/
break /bre’k/ broke /brGLk/ broken /SbrGLk( G)n/
bring /br’I/ brought /br!Tt/ brought /br!Tt/
build /b’ld/ built /b’lt/ built /b’lt/
burn
/bAT(r)n/
burned burnt
/bAT(r)nd/ /bAT(r)nt/
burned burnt
/bAT(r)nd/ /bAT(r)nt/
buy /ba’/ bought /b!Tt/ bought /b!Tt/
catch /kt/ caught /k!Tt/ caught /k!Tt/
choose /tuz/ chose /tz/ chosen /tz( G)n/
come /k m/ came /ke’m/ come /k m/
cost /kHst/ cost /kHst/ cost /kHst/
cut /k t/ cut /k t/ cut /k t/
deal /diTl/ dealt /delt/ dealt /delt/
dig /d’E/ dug /d E/ dug /d E/
do /duT/ did /d’d/ done /d n/
draw /dr!T/ drew /druT/ drawn /dr!Tn/
dream
/driTm/
dreamed dreamt
/driTmd/ /dremt/
dreamed dreamt
/driTmd/ /dremt/
drink /dr’Ik/ drank /drNIk/ drunk /dr Ik/
drive /dra’v/ drove /drGLv/ driven /Sdr’v( G)n/
eat /iTt/  ate /e’t/ eaten /SiTt(G)n/
fall /f!Tl/ fell /fel/ fallen /Sf!TlGn/
feed /fiTd/ fed /fed/ fed /fed/
feel /fiTl/ felt /felt/ felt /felt/
fight /fa’t/ fought /f!Tt/ fought /f!Tt/
find /fa’nd/ found /faLnd/ found /faLnd/
InfinitivePast simplePast participle
fly /fla’/ flew /fluT/ flown /flGLn/
forbid /fG(r)Sb’d/
forbade /fG(r)SbNd/
forbidden /fG(r)Sb’d(G)n/
forget /fG(r)SEet/
forgot /fG(r)SEHt/
forgotten /fG(r)SEHt(G)n/
forgive 
/fG(r)SE’v/
forgave /fG(r)SEe’v/
forgiven /fG(r)SE’v(G)n/
freeze /friTz/ froze /frGLz/ frozen /SfrGLz( G)n/
get /Eet/ got /EHt/ got /EHt/
give /E’v/ gave /Ee’v/ given /SE’v( G)n/
go /EGL/ went /went/ gone /EHn/
grow /ErGL/ grew /EruT/ grown /ErGLn/
hang /hNI/ hung /h I/ hung /h I/
have /hNv/ had /hNd/ had /hNd/
hear /h’G(r)/ heard /hAT(r)d/ heard /hAT( r)d/
hide /ha’d/ hid /h’d/ hidden /Sh’d(G)n/
hit /h’t/ hit /h’t/ hit /h’t/
hold /hGLld/ held /held/ held /held/
hurt /hAT(r)t/ hurt /hAT(r)t/ hurt /hAT( r)t/
keep /kiTp/ kept /kept/ kept /kept/
know /nGL/ knew /njuT/ known /nGLn/
lay /le’/ laid /le’d/ laid /le’d/
lead /liTd/ led /led/ led /led/
learn /lAT(r)n/
learned learnt /lAT(r)nd/ /lAT(r)nt/
learned learnt /lAT(r)nd/ /lAT(r)nt/
leave /liTv/ left /left/ left /left/
lend /lend/  lent /lent/ lent /lent/
let /let/ let /let/ let /let/
lie /la’/ lay /le’/ lain /le’n/
light /la’t/
lit lighted /l’t/ /la’ted/
lit lighted /l’t/ /la’ted/
lose /luTz/ lost /lHst/ lost /lHst/
make /me’k/ made /me’d/ made /me’d/
List of Irregular Verbs

150. 149THAT’S ENGLISH!
InfinitivePast simplePast participle
mean /miTn/ meant /ment/ meant /ment/
meet /miTt/ met /met/ met /met/
outrun /atrn/ outran /aLtSrNn/ outrun /atrn/
oversee
/v( r)SsiT/
oversaw
/v( r)Ss!T/
overseen
/v( r)SsiTn/
pay /pe’/  paid /pe’d/ paid /pe’d/
prove
/pruTv/
proved
/pruTvd/
proved  proven
/pruTvd/ /SpruTv( G)n/
put /pLt/ put /pLt/ put /pLt/
quit /kw’t/  quit /kw’t/  quit /kw’t/ 
read /riTd/ read /red/ read /red/
ride /ra’d/ rode /rGLd/ ridden /Sr’d(G)n/
ring /r’I/ rang /rNI/ rung /r I/
rise /ra’z/ rose /rGLz/ risen /Sr’z(G)n/
run /r n/ ran /rNn/  run /r n/
say /se’/  said /sed/ said /sed/
see /siT/ saw /s!T/ seen /siTn/
sell /sel/  sold /sGLld/ sold /sGLld/
send /send/ sent /sent/ sent /sent/
set /set/ set /set/ set /set/
sew
/sGL/ 
sewed
/sGLd/
sewed  sewn
/sGLd/ /sGLn/
shake /ek/ shook /k/ shaken /ekn/
shine
/an/ 
shined  shone
/and/ /n/ 
shined  shone
/and/  /n/  
shoot /ut/ shot /t/ shot /t/
show 
//
showed
/d/
showed shown
/d/ /n/
shrink /rk/shrank /rnk/ shrunk /rk/
shut /t/ shut /t/ shut /t/
sing /s’I/ sang /sNI/ sung /s I/
sink /s’Ik/ sank /sNIk/ sunk /s Ik/
sit /s’t/ sat /sNt/  sat /sNt/
InfinitivePast simplePast participle
sleep /sliTp/ slept /slept/ slept /slept/
smell /smel/
smelled  smelt
/smeld/ /smelt/
smelled  smelt
/smeld/ /smelt/
speak /spiTk/ spoke /spGLk/ spoken /spGLkGn/
spend /spend/ spent /spent/ spent /spent/
spill /sp’l/
spilled  spilt
/sp’ld/ /sp’lt/
spilled  spilt
/sp’ld/ /sp’lt/
spit /sp’t/ spat /spNt/ spat /spNt/
spoil
/sp!’l/
spoiled  spoilt
/sp!’ld/ /sp!’lt/
spoiled  spoilt
/sp!’ld/ /sp!’lt/
spread /spred/ spread /spred/ spread /spred/
stand /stNnd/ stood /stLd/ stood /stLd/
steal /stiTl/ stole /stGLl/ stolen /SstGLl( G)n/
stick /st’k/ stuck /st k/ stuck /st k/
strike
/stra’k/
struck
/str k/
struck  stricken
/str k/ /Sstr’kGn/
swear /sweG( r)/ swore /sw!T( r)/ sworn /sw!T( r)n/
swim /sw’m/ swam /swNm/ swum /sw m/
swing /sw’I/ swung /sw I/ swung /sw I/
tear /teG(r)/ tore /t!T(r)/ torn /t!T(r)n/
take /te’k/ took /tLk/ taken /Ste’kGn/
teach /tit/ taught /t!Tt/ taught /t!Tt/
tell /tel/ told /tGLld/ told /tGLld/
think /k/ thought /t/ thought /t/
throw /r/ threw /ru/ thrown /rn/
understand
/nd( r)SstNnd/
understood
/nd( r)SstLd/
understood
/nd( r)SstLd/
undertake
/nd( r)Ste’k/
undertook
/nd( r)StLk/
undertaken
/nd( r)Ste’kGn/
wake /we’k/ woke /wGLk/ woken /SwGLkGn/
wear /weG( r)/ wore /w!T(r)/ worn /w!T(r)n/
win /w’n/ won /w n/ won /w n/
write /ra’t/ wrote /rGLt/ written /Sr’t(G)n/
List of Irregular Verbs

151. Audio Scripts
THAT’S ENGLISH!
150
Audio Scripts
UNIT 1. HOW ARE YOU FEELING TODAY?
READING (page 10)
Activity 1a
1
Speaker 1
I’m normally a very calm person, but when I see people 
driving stupidly or dangerously I get soooooo angry. I just 
feel pure rage and I can’t control my anger. I just want to 
(wanna) shout and scream at the idiots! 
Speaker 2
Our home was fl ooded last year during the terrible rains. 
I remember sitting in my home surrounded by water and 
just feeling total despair. I couldn’t even cry, I was so upset. 
I just lost all hope. We’d lost everything. Everything we had 
was destroyed.
Speaker 3
I’ve been lucky so far, no one close to me has died and so 
I’ve never experienced personal grief from losing a loved 
one, but my best friend lost her mother last year, and she 
just couldn’t stop crying. It took her a long time to get over 
her grief, and she still misses her mother every day.  
Speaker 4
Our 4-year-old daughter was missing, lost for two hours one 
day last year, and we were so worried. We thought something 
terrible had happened to her. The police told us to wait. They 
were the longest two hours of my life. You can’t imagine the 
relief I felt when the police found her and she was well and safe.
SKILLS WORK (page 15)
Activities 4a and 4b
6
Conversation 1
Charo:   Yes, I would say that this article is true about Mark. 
The more upset he is about something, the less he 
wants to talk about it. Isn’t that true, darling?
Mark:    Yes, I suppose so.  
Charo:    But I’m the opposite. If my day has gone badly, I’ll 
start pouring my heart out about it immediately as 
soon as I get home. I’ll talk and talk and tell Mark all 
about it, even if I know he’s not listening properly 
because it makes me feel better. If something really 
upsets me or distresses me, I’ll burst into tears. I’ll 
go somewhere and just sob and sob, but that makes 
me feel better. It brings me relief. But Mark isn’t 
like that at all. The way he copes with his emotions 
is to keep them inside. It took me a long time to 
understand that. It used to hurt my feelings that he 
wouldn’t talk to me about how he felt, but now, I 
understand it more and I try to leave him alone.
Mark:     Oh, do you? 
Charo:  Don’t say you haven’t noticed?
Mark:    Yes, of course I have. And I know I can be 
frustrating to live with! Charo is from a big 
close Spanish family. She’s got fi ve brothers and 
sisters and everyone always seems to be crying 
and laughing and hugging all the time, but in my 
English family, we never talked about how we felt. 
It was something you just didn’t do.
Conversation 2
Gianni:   In our relationship, I feel like I’m the emotional 
one, not Sunita. She’s a much calmer, more 
self-controlled person than I am. For example, 
if I get a bad review for a performance, it can 
really affect me. Sometimes the critics are really 
unfair and I’ll be beside myself with rage about 
something one of them said. 
Sunita:   Yes, and when he’s like that, I know it’s best to leave 
him alone! But that’s just work and, as far as I can see, 
they’re all like that at the opera. Someone’s always 
either over the moon about their latest role or latest 
success or in pieces on the fl oor because a rehearsal 
went badly or something. They’re all drama queens, 
the lot of them! But it goes with the job. It gets a bit 
tiring sometimes when Gianni brings it home, but I 
like the way he can express his emotions because 
it’s true that it’s more diffi cult for me. 
Gianni:   Yes, when Sunita’s father died, for example, it hit 
her really hard, but she couldn’t talk about it. She 
couldn’t go to India for the funeral because there 
wasn’t time, and she was just sort of paralysed 
with grief for about a month. 
Sunita:   Yes, and then Gianni made me take some time off 
work and bought  me a ticket to Mumbai so I could 
at least go and see my family. I went to where 
dad was cremated to say goodbye to him and, of 
course, that’s when I started feeling better.
SELF TEST  (page 112)
Activity 7 
7
Speaker 1
I was delighted with my new home in the beginning. It 
was the fi rst house I had ever bought, and I was extremely 
proud of it. After a while though, when all the problems 
began, I soon became very depressed. And what problems 
they were! I was lucky though, as fortunately, I had some 
extra money and was able to fi x everything in the end, but 
the stress was considerable. 
Speaker 2
As I sat in the chair I started to remember the events of the 
previous year with a chuckle. I closed my eyes and for a 
minute I was back at my old job again, and surprisingly, I 
was happy!
UNIT 2. IT’S JUST GOOD MANNERS
LANGUAGE STUDY  (page 22)
Activities 1a, 1b and 1c
9
Speaker 1
I’ll often make a list before I go out, but I won’t always 
follow it. I try to use the farmer’s market and buy from local 
producers rather than go to the supermarket, so I’ll buy 
the things that look fresh and delicious. I’m also always 
looking for bargains, so I’ll sometimes come back with a 
sack of potatoes or fi ve kilos of apples or something that I 
didn’t plan to buy at all. 
Speaker 2
I’ll always visit the kitchens of the establishment before I 
eat out anywhere. Sometimes I’ll ask to see them. But if 
it’s obvious where the kitchens are, and I can do so without 
being noticed, I’ll just put my head round the door and take 
a look – I’ve seen some interesting sights I can tell you! But 
if I’m happy with the kitchen, I’ll eat there. I love variety and 
I’m constantly trying new places.
Speaker 3
I’ll usually get to the airport with lots of time to spare 

152. 151THAT’S ENGLISH!
because I hate the stress of being late and I’ll check in 
immediately. I’ll almost always only have hand luggage. I 
travel a lot so I’m always experimenting with ways to carry 
as little luggage as possible. I’ll try to fi nd somewhere to 
eat before I get on the plane because that means I can just 
sleep during the fl ight. 
SKILLS WORK (page 25)
Activity 3
11
Laila:    So Dr Singh, what did you fi nd out about 
Sentinelese customs and habits?
Sanjay:   Well, they really do seem to live like we think that 
humans lived 15,000 years ago. For example,  they do use fi re when it’s caused naturally, say  by lightening, but they will guard their fi res very  jealously because they don’t yet know how to 
make fi re themselves.
Laila:     Really? That’s  incredible!
Sanjay:   Yes. They don’t seem to have a formal social 
structure either, or perhaps we just haven’t 
understood it. Nor do  they seem to have any kind 
of chief or leader or anything like a witch-doctor.
Laila:     No leaders, eh? That’s… well, in fact that’s diffi cult  
to understand. How do they organise things if 
there are no leaders?
Sanjay:   Well, that’s just it. They don’t really need to organise 
anything. In a way, they live in a kind of paradise. 
Everything they need is there – for food there are 
the fruits and wild pigs and lizards in the jungle, 
the fi sh in the sea. They don’t have to cope with 
bad weather – it’s warm sunny weather most of 
the time so they don’t need to worry about clothes 
or shelter. They build huts from palm branches but 
they aren’t very strong. I think that their society 
hasn’t evolved because it simply hasn’t needed to.
Laila:     So they lead an ideal life then? 
Sanjay:   In a way, but it would seem very primitive to us. 
For example, their songs have only two notes and 
they can only count up to two, everything above 
two they simply refer to as many. The only form of 
art they have is body painting. 
Laila:     And they’re really not interested in or curious 
about other people or other ways of life?
Sanjay:   The truth is, we just don’t know. We have absolutely 
no idea what they are thinking. We just don’t know 
them enough to even begin to understand them. 
They certainly want to protect their island from 
strangers and that’s understandable.
SPEAKING (pages 26-27)
Activities 2a and 2b
12
Most English swearwords are usually related either  to religion, to sex or to bodily functions – I think that’s  probably the same in most cultures. In my experience, 
it’s useful to understand and recognise swearwords in a 
foreign language, but personally I’d never swear in another 
language unless I felt very comfortable with the people I 
was with. Absolutely no way!
Two common fairly mild swearwords that British people 
use are bloody and  hell. Bloody is religious in origin: it 
is a contraction of by our Lady,  our Lady being of course 
The Virgin Mary, Jesus’s mother, but funnily enough most 
people don’t know that. They just use the word because of 
the way it sounds. It’s what we call an expletive – a word 
you use to make an exclamation – the hard b sound feels 
satisfying to say when you feel annoyed about something 
– My bloody train was late again! Or, My bloody boss won’t 
give me a pay rise. It helps to express your feelings. Hell 
also has a religious meaning, but these days people simply 
use it to add emphasis to a sentence – showing they’re 
angry or frustrated or just surprised – What the hell was 
that? Or, What the bloody hell do you think you’re doing?
But, be careful: just because these expressions are quite 
common doesn’t mean that people won’t be offended by 
them. Generally speaking it’s safer, if you must express 
yourself forcefully, to use exclamations like Why on earth 
did they do that? Or, What in heaven’s name are they doing 
now, the idiots? But let us not forget that you can also 
express your negative feelings about someone forcefully, 
but without swearing, by using expressions like the last 
or the dreaded, for example, He’s the last person I would 
consider employing or Don’t look now, but the dreaded 
Sam is coming! Everybody run!
So, to sum up, it’s important to remember that swearing is 
a very personal thing and what is acceptable for you might 
be taboo for another person. So, as my mother used to 
say, ‘For goodness sake, mind your language!’
Activities 5a and 5b
14
There are many big differences between British and  Japanese culture, but in my experience, there are also some  attitudes that we share. Generally speaking, the Japanese  are rather reserved formal people who don’t invade each  others’ personal space. Adults don’t often hug or kiss  each other, and we usually bow rather than shake hands.  Funnily enough, the British also used to have a reputation 
for being reserved, but this has changed over the last 20-30 
years, and they’ve generally become much more laid-back. 
Take, for example, the way they have adopted the habit of 
kissing their friends in greeting whereas, for the Japanese, 
public displays of affection are embarrassing – a kiss on 
the cheek is a very intimate gesture and defi nitely not 
something you do in public.
Not only are the Japanese more reserved than the British, 
but we also have some very different social attitudes. 
Japanese society is collectivist. It’s important to be 
deferential towards authority fi  gures and fi  t in to the groups 
you belong to – your family, your school or university, your 
company – and the way you behave is infl uenced by the 
expectations of the group. This is in contrast to Britain and 
Europe, which are individualistic. 
But let us not forget that the British, like the Japanese, often 
prefer indirect communication. For example, we will avoid 
saying what we think if we believe it will hurt or offend. For 
us, it’s a question of being sensitive to others’ feelings and 
of preserving social harmony. The other trait we share is a 
tendency to be a bit eccentric. This is visible for example in 
having a strong street culture where young people dress 
up in crazy original ways. All in all, I think as two island 
cultures, we have more in common than you might think.
UNIT 3. A BRIGHT FUTURE
LANGUAGE STUDY  (pages 32-33)
Activities 3a and 3b 
16
Welcome to our tour of the Highlands. Let me run through  our itinerary for the day. First of all, we’ll be stopping for  a traditional Scottish breakfast at the famous Jeannie 
McKenzie’s café. Next, we’ll be visiting a whisky distillery 
where you’ll be able to sample Scotland’s delicious famous 
drink. By the way, we’ll be passing through some lovely 
countryside on the way there, so if it isn’t raining, you 

153. Audio Scripts
THAT’S ENGLISH!
152
might want to take some photos for the album. Then, we’ll 
be spending the rest of the day in… 
Activity 5a
17
Every day it seems that computers are able to do more and 
more things. By the time I retire, I imagine that computers 
won’t just be used for work and recreation anymore. In fact, 
I think they’ll even have replaced real people in many areas 
of life. But this won’t really affect me because I’ll only be 
using my computer to do the same as I do now – listen to 
music and watch fi lms.  Oh, and to Skype with my family, 
and of course to do my shopping, and to pay my bills. Oh, 
and also to book my holidays, and… oh, yes, well, maybe 
it isn’t just the future that will be affected. I hadn’t even 
thought about the present!
Activity 6b
19
1  mad   made
2  us    use
3  strip   stripe
4  bit    bite
5 cut    cute
6 rat    rate
Activities 7a and 7b
21
Liz:     Would you like some more coffee? Penny:    No, I’m fi ne thanks. Oh, by the way, I found these 
old photos the other day of when we went to 
Venice that time – here you are. 
Liz:     Oh, wow! Look at my hair! What on earth am I 
wearing? It looks like a curtain!
Penny:    I remember that dress very well – it was orange 
and yellow.
Liz:     Ugh, it was horrible! Look, here’s one of us visiting 
the glass factory at Murano.
Penny:    Really? Let’s see. I don’t recall going there at all.
Liz:     Yes, you must do. Look, here we are with the 
souvenirs we bought there. I’ve still got that blue 
vase.
Penny:    No, I have no recollection of that trip at all. Here’s 
one of us in the square, yes, I do recall visiting St. 
Mark’s and feeding all the birds there.
Liz:     Well, I don’t recall that at all. Maybe my memory 
is getting worse with age.
Penny:    Think mine is too. This one is of me with that silver 
necklace I bought on the Ponte Vecchio. I still wear 
it a lot. It always reminds me of being young and 
having fun.
Liz:     Ah well, time moves on. Anyway, what about our 
next holiday in Mexico? Have you got the online 
tickets yet?
Penny:  Yes, just let me retrieve the information on the 
computer and print it for you. Just a sec...
SKILLS WORK (page 35)
Activity 3
23
Speaker 1
Well, if it was a case that the parents were forcing the child 
to study reading and science as a baby, then I’d be against 
it, of course. But anyone who’s got kids knows that with 
your average child there’s no way that would work – they’d 
just take no notice or run off. You can’t make a small child 
concentrate if they’re not interested, so I say good luck to 
them. That little boy obviously loves learning and it would 
be wrong not to encourage him. 
Speaker 2
To be honest, it all depends on what you think is important 
in life. Status, career, qualifi cations are all very well but they 
don’t necessarily lead to personal fulfi lment or a happy 
home life. If I had kids, I’d want them to value people not 
just for their academic ability, but for their character or other 
abilities. Many people could get more pleasure from creating 
a beautiful garden than being a successful executive. We 
should value all types of ability not just academic ability.
Speaker 3
There’s nothing new in this situation, but no one seems 
to be learning from the past here. I can think of numerous 
examples of poor children who were taught at home by 
pushy parents and ended up being unhappy adults. Ruth 
Lawrence, for example – she was the youngest ever 
person to study at Oxford at the age of 12! She did a PhD 
as a teenager and then she fell out with her parents and 
emigrated and didn’t speak to them for years. So, no. Let 
children be children while they can.
Speaker 4
If you ask me, it’s all down to whether parents are using 
common sense. Most parents are decent human beings and 
want the best for their kids, so yeah – if the kid seems happy, 
then the parents are obviously doing a good job. If the 
parents can access specialised schooling through joining a 
group, then it’s a good idea – otherwise the boy is going to 
be bored and miserable. At the end of the day, parents have 
to do what they think is best and take no notice of people 
who criticise – they’re probably just jealous!
SELF TEST (page 114)
Activity 1
24
Simon Jenkins:  Good morning, Ms Knox. Thanks for 
coming down to see me.
Isabel Knox:       Good morning, Mr Jenkins. My pleasure. 
Simon Jenkins:  So, I’d like to discuss the university’s 
strategic plan for the next two years.
Isabel Knox:       Yes, well, since we last met I’m pleased  to report there have been a number of  developments. We are opening a new  science laboratory on 5 April and we are  starting building new accommodation  blocks in July.
Simon Jenkins:  Really? So soon? I thought you had 
a problem with the funding for the  accommodation.
Isabel Knox:       Yes, we did but fortunately someone has 
left us a large sum of money, so we can 
defi nitely go ahead in July.
Simon Jenkins:  Excellent. Now, regarding the Government’s 
policy on encouraging more students to 
study science, any progress there?
Isabel Knox:       Well, at the latest academic board meeting 
it was fully discussed, and we are going to 
set up a team to visit schools in the local 
area and demonstrate some experiments. 
That kind of thing.
Simon Jenkins:  And when can we expect that to start?
Isabel Knox:       Erm, well, we don’t have a defi nite date. 
It’s still in the planning stages.
Simon Jenkins:  Hmm, I see. What about any other ideas?
Isabel Knox:       We are going to run a science competition 
for schools, but the details haven’t been 
fi nalised.

154. 153THAT’S ENGLISH!
Simon Jenkins:  Well, I’d like that to be confi rmed soon.
Isabel Knox:       Oh, and we are having a series of science 
open days, uh ... free food, tours of the 
university for teenagers, etc.
Simon Jenkins:  Erm... Good, when do they start?
Isabel Knox:       Next month on the 12th. It should be really...
UNIT 4. EVERY LITTLE BIT HELPS
LANGUAGE STUDY  (pages 42-43)
Activities 2a and 2b 
26
Conversation 1
Nick:     Hi, you must be Mandy. How’s it going? I’m Nick 
Lomas.
Mandy:  Hi there, Nick. I’m good, thanks. 
Nick:     Well, Mandy, as you know, I’m a lifestyle coach 
and trainer, and I want to help you get back on 
track with fi tness. So, can I just take a few details? 
OK, so tell me about your lifestyle at the moment.
Mandy:  Well, I like to think I’m really quite healthy, you 
know, I just need a little help in a few areas.
Nick:     I see. OK, well, let’s start with diet. Tell me about 
that.
Mandy:  I’m really into healthy eating, fi  ve fruit and veg a day, 
and I love to cook every day from fresh ingredients.
Nick:     Great – so you cook fresh food yourself every day.
Mandy:  Well, to be honest, it’s not every day, or even every 
week at the moment  –  I’m a bit busy right now.
Nick:     Right, so, what do you actually eat?
Mandy:  If you must know, I love eating Mexican food – just 
can’t get enough of it from that takeaway in town.
Nick:     Uhuh. Well, I regret to inform you that’s not very 
healthy! Can I ask about exercise?
Mandy:  Well, that’s the problem you see. It’s not really 
happening. I tried joining the gym, but it was soooo 
boring. So, I stopped going. I regret stopping now, 
though.
Nick:     I see. What about swimming?
Mandy:  Yeah, well I tried to learn to swim, but I gave up.
Nick:     Right. We need to try and fi nd something you 
really enjoy.
Conversation 2
Jo:         Come on, Callum. Hurry up – we’re going to miss 
the plane if we don’t catch this bus.
Callum:  OK, OK. Uh... Look, can we just check we’ve got 
everything on the way to the bus stop?
Jo:          Right... , yeah... . I remembered to bring the 
passports – they’re in my bag. I’ll never forget 
leaving my passport behind that time I went to 
volunteer at that peace camp in Africa! 
Callum:  Cheers. You’ve got the tickets, right? I remember 
seeing them on the table.
Jo:         Yes, that’s fi ne. Oh! What about the travel money?
Callum:  I’ve got it, though I nearly forgot to pick it up 
yesterday.
Jo:          Have you got the travel insurance?
Callum:  No, I thought you had it.
Jo:         I thought you had it. Oh, let’s stop to check. Oh 
brilliant, it’s here after all.
Callum:  Hey, we’d better stop talking and start running. 
Here comes the bus!
Activities 4a and 4b
27
Emma:   How was the meal last night?
Alex:     It was great, thanks. A really good evening apart 
from one thing.
Emma:    Which  was?
Alex:     We had all agreed to split the bill but then Matt had 
to rush off. I’m annoyed at his forgetting to pay.
Emma:   Well, yes, I can imagine you would be annoyed at 
him forgetting to pay! Has that happened before?
Alex:     Yes, once or twice. That’s why I’m upset. It’s not fair.
Emma:   Hm... Do you mind me making a suggestion?
Alex:     Why on earth would I mind your making a 
suggestion? Of course, I don’t.
Emma:   Why not ask everyone to give some cash to you at 
the start of the meal?
Alex:     Yes, that’s a good idea.
Activities 6a, 6b and 6c
28
Conversation 1
A:   Excuse me, would you mind lifting my suitcase down?
B:  Not at all. There you are.
Conversation 2
A:   Could you lend a hand with moving these books?
B:  Yes, of course.
Conversation 3
A:   Give me a hand with this box, would you?
B:  Sure, no problem.
Conversation 4
A:   Could you possibly post this letter for me?
B:  Certainly.
Conversation 5
A:   Will you please tidy up?
B:  All right, OK.
Conversation 6
A:   Don’t forget to bring some milk on your way home, will 
you?
B:  Don’t worry, I won’t forget.
SKILLS WORK (page 45)
Activities 1a and 1b 
29
Interviewer:   Next up is the issue of food waste and helping 
those in food poverty. Leo Jarvis is here to tell us 
about an exciting new initiative that’s sweeping 
the country – The  Real Junk Food Café. 47 such 
cafés have opened up in the last year. But, Leo, 
surely eating junk food isn’t such a good idea?
Leo Jarvis:   That’s right, but The  Real Junk Food Café 
has nothing to do with junk food like burgers 
and fries – that’s just a joke. The junk food in 
question is waste food from supermarkets 
which is destined for the rubbish bin.
Interviewer:   Hang on, isn’t that a bit dangerous?
Leo Jarvis:    No, not at all because the fi rst Real Junk Food 
Café in Leeds has fed over 10,000 people and 
no one has ever been ill. The thing is the food 
they use in the café  – over 20 tonnes of it – is 
still perfectly fresh and it hasn’t reached its ‘use 
by’ date. Supermarkets are just too cautious.
Interviewer:   I see. So, how does it work? 
Leo Jarvis:   Well, the café owners are passionate about 

155. Audio Scripts
THAT’S ENGLISH!
154
reducing food waste and helping those 
in need, so they have a ‘pay what you can’ 
policy. They serve soup, casseroles and cakes 
all made from the donated ingredients. If you 
can’t pay, you can do the washing-up!
Interviewer:   Surely they don’t make much money then?
Leo Jarvis:    Surprisingly, they made a profi t of £30,000 
last year, and of course, they don’t pay for the 
raw materials.
Interviewer:   How did it all begin?
Leo Jarvis:    A number of chefs wanted to bring communities 
together and stop the million tonnes of food 
being wasted each year, which is happening 
alongside the huge growth in food banks. 
There are now 272 in the UK.
Interviewer:   Why has there been such a rise in food poverty? 
Leo Jarvis:   Well, food prices have risen by 47% since 
2003, so buying food takes up a larger part 
of the household budget. And changes to 
welfare benefi ts have affected many people 
negatively. The Real Junk Food Café aims to 
help some of those affected as well as raise 
awareness.
Interviewer:  It certainly sounds like a great idea. Thank 
you, Leo, and...
SPEAKING (pages 46-47)
Activities 2a, 2b and 3   
31
Richard:   Right everyone, I’d like to start by addressing the 
fi rst item on the agenda which is how to allocate 
the money raised from the society’s annual 
dinner and dance. The profi ts this year were a 
splendid three thousand and eighty pounds, so 
well done to all those who worked so hard. 
Laura:     Well, we might consider giving it to the local 
children’s theatre project as I believe they do a 
very good job.
Richard:   Mmm... Do you have any thoughts, Mervyn?
Mervyn:   As far as I’m concerned, that’s not really a high 
priority. Helping people with serious diseases 
appeals to me more than wasting money on 
children having fun.
Richard:   How do you feel about that Laura?
Laura:     To be honest, that’s not how I see it at all. It’s not 
just having fun as you call it. The theatre project 
gives a lot of help to children with emotional 
problems and builds their confi dence. I think it’s 
marvellous.
Mervyn:   I couldn’t disagree more. That’s what schools 
are for – to build children’s confi dence and 
teach them creative subjects. There are far more 
serious needs in the community. How about 
tackling gang culture in the inner city? That’s far 
more important.
Richard:   Sorry, can I come in here? We decided at the 
last meeting that we should divide the money 
between at least two organisations.
Activities 4a and 4b
32
Richard:   Sorry, can I come in here? We decided at the 
last meeting that we should divide the money 
between at least two organisations.
Mervyn:    Fair enough, but I can’t agree to give it to some 
ridiculous arts project. Nowadays, people think 
up all sorts of crazy ideas and get charitable status 
for them when in fact, they aren’t really helping 
with anything vital. It’s a misuse of funds.
Laura:     Um... Could I just say something here? Are 
you accusing the arts theatre of wasting public 
money? That’s a very serious accusation.
Mervyn:   Sorry, I think you’ve misunderstood me. I was 
just making the point that we need to make sure 
we donate the money to organisations that are 
addressing real social issues. The arts theatre 
may be doing a good job, but I don’t want to give 
it our support.
Richard:   All the same, that is just your individual point of 
view, Mervyn. Wouldn’t you agree all age groups 
are entitled to help?
Mervyn:    Possibly, but we can’t help everyone. We must 
prioritise.
Activities 5a and 5b
33
Richard:  Let’s move on then. So Laura, any more 
thoughts? 
Laura:     How about dividing the money three ways? 
Then each charity would get at least a thousand 
pounds. 
Richard:   That’s a good idea.
Laura:     And as Mervyn is so keen on serious issues, we’d 
better forget helping the animal rescue centre or 
the old people’s lunch club.
Mervyn:   I have no problem with the lunch club. It’s very 
popular.
Richard:   What about supporting the anti-gang scheme?
Laura:     That sounds reasonable to me.
Richard:   So, we’re offering help to teenagers and the 
elderly. I propose our third charity should be 
connected with children – perhaps anti-bullying? 
Does everyone agree?
Laura:     Good  plan.
Mervyn:   Fine by me.
Richard:   Good, so on to the next item on the agenda…
SELF TEST (page 115)
Activity 5
34 
Rachel:   Hey Steve, did I tell you I’m planning to climb 
Mount Kilimanjaro to raise money for a health 
project in Africa? 
Steve:     Wow! Really? That’s quite a challenge, Rachel. 
Rachel:   So, I was wondering if you’d sponsor me.
Steve:     Of course, put me down for £20.
Rachel:   Aw, cheers. Have you ever thought of doing 
something like that?
Steve:     Me? No, it’s not my kind of thing really. There are 
a lot of people in need near at hand.
Rachel:   That’s true. But people here might get 
embarrassed if you give them a handout.
Steve:     Yes, being sensitive goes hand in hand with 
offering help.
Rachel:   So, are you involved in any projects?
Steve:     Yes, I am actually. I’m a volunteer at the food 
bank in the city centre. It’s terrible that so many 
people are living hand-to-mouth and need food.
Rachel:   That’s right. Why can’t they get help from the 
government?
Steve:     Well, they can but it can take several weeks 
and the social security people can’t speed the 
process up. Their hands are tied.

156. 155THAT’S ENGLISH!
Rachel:   Oh, that’s terrible. I feel guilty that it’s happening 
right here.
Steve:    Well, don’t just sit there wringing your hands – get 
involved. I’m going to the food bank tomorrow.
Rachel:    OK. I’ll come along and lend a hand.
Steve:     Brilliant.
REVISION 1
LANGUAGE REVISION  (page 49)
Activity 9 
35
1 He was wearing a red cape. 2 They used a kind of tap to solve the problem. 3 The fl oor was a carpet of pine needles.
4 You’ve got the chance to win a couple of bottles.
5 Why would you spend so much on Pete?
SKILLS WORK (page 50)
Activities 3a and 3b
37
Speaker 1
It was just one of those days when nothing seemed to go 
right. I was so nervous about the interview that I wasn’t 
thinking straight, and I hadn’t left myself enough time 
to get organised. I got to the building OK and went into 
the room trembling. It wasn’t until I took my coat off that 
everyone began to look at me in astonishment. I looked 
down and realised I was still wearing my pyjama trousers 
with my smart jacket. I could have died! I wish I had 
noticed it before. Then I wouldn’t have been standing there 
blushing in front of everyone!
Speaker 2
I couldn’t believe it when I was elected. Admittedly, I had 
been campaigning, and obviously I thought my ideas 
were worthwhile and I had a genuine desire to help the 
community, but I was very young and in many ways too 
inexperienced. I soon found out when I went to the fi rst 
council meeting! Everyone argued with everyone else, and I 
ended up totally demoralised by the whole business. It was 
impossible to reach an agreement between us, so nothing 
got done. It was inevitable that I would leave, and the rest of 
them certainly tried hard to make my life miserable.
Speaker 3
I’ve always been a hands-on sort of person, so when 
I had the chance to lead the team and make decisions I 
was delighted. I’m really in control of what’s happening 
and feel we have made tremendous progress over the past 
few weeks. I think if you are given responsibility, it’s very 
motivating and I certainly have been putting in the hours 
to make all this work. The exhibition is next week, and I’m 
sure it’s going to be a runaway success.
Speaker 4
I can’t help it, when I see him, I feel so uncomfortable. It’s 
just he gives me the creeps with his pale face and sweaty 
hands. I really do object to him sniffi ng constantly and 
burping whenever he drinks anything. I can’t stand it if he 
gets too close to me, and I’m always relieved if he misses 
work for a day. It’s not easy having to sit next to someone 
like that all week. There’s supposed to be an offi ce party 
next Friday, but I don’t think I’ll go in case he turns up.
Speaker 5
In many ways the situation was hilarious. In fact, it was 
like something out of a comedy fi lm. However, I was 
the one who had set it all up so when things started to 
go wrong, I was horrifi ed at fi rst. Still, when you see the 
photos of that night, it’s clear that everything turned out 
for the best despite the best man breaking his arm and the 
groom losing his keys. We have all been friends for such a 
long time that nothing is really embarrassing, and they all 
congratulated me in the end. I was so glad when they got 
safely married the next day!
UNIT 5. AS EASY AS 1, 2, 3
LANGUAGE STUDY  (page 56)
Activity 2 
40
1
A: He has a fortune of fi fty-fi ve billion dollars.
B:    No, he can’t have! Nobody could have that much money 
surely?
A: Well maybe it was fi fty-fi ve million, I can’t remember.
2
A: So the answer is 0.0085. 
B:  It says 0.058 here. 
A: Oh yes, sorry, I was looking at the wrong question.
3
A:  She’s written 666,666 here but that doesn’t make sense.
B:   Let me have a look. Oh, I see. In a lot of European countries, 
they write a comma for decimal points. Weird, isn’t it?
A:  Oh I see, so this is 666. 666 (point).
B:  That’s right.
4
A:   Can you give me your number and I’ll put it on my phone?
B:  0150021 (oh-one-fi  ve-oh-oh-two-one).
A:  0150021 (oh-one-fi ve-oh-oh-two-one).That’s strange. It’s 
almost like my sister’s number. Hers is 0105021 (oh-one-
oh-fi ve-oh-two-one).
5 
A: And the city now has 750,000 inhabitants.
B:  I thought it was much bigger than that.
A: Sorry, I meant 7,500,000.
6
A:  The fi rst one is 0.032 and the second one 0.023 and that’s 
all we know at the moment.
Activities 4a and 4b
42 
Rolando:  So, what are these strange ways of measuring 
you have in Britain and America?
Alyson:    It’s called the imperial measurement system. The 
standards were set by the British weights and 
measures act of 1824, and it was used across the 
British Empire – that’s where the name comes 
from.
Rolando:   And what about the measurements themselves?
Alyson:    Well, they were systemised in the nineteenth 
century, but some of them are very old and date 
back to medieval times. They were originally 
based on specifi c things to do with the human 
body. For example, an inch, which is 2.54 
centimetres, was the length of a thumb. A foot, 
which is 12 inches, is about 30 centimetres – or 
to be exact 0.3048 metres – was based on the 
length of a human foot; the yard...
Rolando:    The  what?
Alyson:     The yard – in imperial measurements, 12 inches 
make a foot, three feet make a yard and 1,760 

157. Audio Scripts
THAT’S ENGLISH!
156
yards make a mile. The yard was the distance 
from the end of a man’s nose to his hand if he 
stretches his arm out. A yard is 0.9144 metres – 
about 10 centimetres less than a metre – and a 
mile is 1.6093 – a bit more than one and a half 
kilometres.
Rolando:   Right. All very logical, then.
Alyson:    Natural rather than logical. Imperial 
measurements were mostly in units of 12 or 16 
because these are very fl exible numbers which 
can divide into different fractions. In the imperial 
weight system, for example, there are 16 ounces 
to the pound and 14 pounds to the stone.
Rolando:   Which must have been based on the weight of 
some large stone somewhere?
Alyson:     I guess so. An ounce is 28.35g, a pound is 0.4536 
kilograms, about half a kilogram, and a stone is 
6.3503 kilos. 
Rolando:   6.3503 kilos, eh? There’s no way I’m going to 
remember that! But just why do you still use 
these ridiculous measurements when the rest of 
the world uses the metric system?
Alyson:    Actually, offi cially both countries switched to 
the metric system in the 1970s. But the reason 
why the change is so slow is money. Apparently, 
changing all the British road signs from miles 
to kilometres would cost millions and the 
Americans say that, for example, converting the 
whole NASA space programme to the metric 
system would cost billions. 
SKILLS WORK (page 59)
Activities 2a and 2b 
45
Kara:      I don’t see why just having more data and 
numbers should make a difference. Surely it’s 
what you do with them that’s important?
Antoine:   Of course. On its own the data isn’t anything 
special. It has to be analysed so that we can get 
information from it.
Kara:      Exactly! So what’s new?
Antoine:    Well, it’s the fact that we can learn things if we 
have more information that we couldn’t have 
found out if we had less information. 
Kara:        Yeah, well, that’s obvious I suppose.
Antoine:    Exactly! Take the Obama elections. Say you 
wanted to know which candidate single women 
under 30 would be likely to vote for? Or, which 
candidate university-educated single Asian-
American women under 30 would vote for. In the 
past, we had to rely on samples of the population, 
and there would probably have been only a couple 
of people with those characteristics in it. But if 
our data covers all or almost all the population 
and we have the skills and resources to analyse 
it, which computer programmes can now do 
incredibly fast, then the problem disappears.
Kara:      But if you really want to fi nd out about what 
single Asian-American women like, why not just 
study single Asian-American women in the fi rst 
place? 
Antoine:    That’s not the point! The point is that there’s 
just a lot more potential to discover all sorts of 
things.
Kara:        For  example?
Antoine:    For example researchers have been using 
big data to identify infections in new babies. 
By monitoring all the body’s vital signs – uh, 
heartbeat, blood pressure, respiration, etc. – 
they can identify a connection between very 
minor changes and more serious problems. And 
this helps doctors to act earlier and save lives! 
Kara:    That’s great, but it still won’t necessarily 
help doctors to understand the causes of the 
problem, will it? I mean it’ll tell the doctors that 
this baby is more likely to develop an infection, 
but there might be nothing the doctors can do 
about it. 
Antoine:   But all the extra data is helping doctors to 
increase their understanding of how infections 
develop and so eventually they’ll be able to do 
something about them.
Kara:        OK. I can see it’s a useful tool. I just don’t think 
it’s anything to get excited about.
WRITING (pages 60-61)
Activity 1a 
46
Chris:    So, thanks everyone for coming. As you know, 
there is a government grant of £180,000 but we  have to compete with other schools for it. We need 
to show that we need the money the most, and 
we have to prepare a proposal for what we would 
spend the money on. There have been lots of great 
ideas, but we’ve managed to get it down to a fi nal 
three, so I’d like the people who suggested them to 
present them to the rest of the staff. Umm, Taslim, 
perhaps you’d like to start?
Activity 1b 
47
Taslim:   Thanks Chris, my personal recommendation is that 
we invest the money in IT equipment. Obviously,  computing skills are essential in the modern world 
and if our students leave St Anne’s with strong 
IT skills, this will be a big advantage for them in 
the job market. At the moment, as we all know, 
our IT facilities are completely inadequate. If we 
got to the £180,000, it would pay for a brand new 
fully-equipped computer-science lab as well as 
30 new laptops. Additionally, if the school invests 
this much in new hardware, we would qualify 
for an extra grant for up to £100,000 to spend on 
interactive whiteboards for the classrooms and 
other technical equipment. The whole school and 
curriculum would benefi t from this, so this is why I 
strongly recommend this option.
Chris:     Thank you, Taslim. Stuart, would you like to go next?
Stuart:  What I would like to propose is spending the 
money on redecorating our school buildings and 
refurbishing them, especially the gym, the canteen 
and other communal areas. Just take a look round at 
how shabby, run-down and depressing everything 
is! Even if we don’t realise it, I think this affects 
our morale. A bright clean cheerful environment 
would cheer everyone up and, importantly, it 
would give the kids and us something to be proud 
of. Kashif Assam’s decorating fi rm – I’m sure many 
of you remember Kashif, who was a student here 
a few years ago – has already given us an estimate 
for the work and would be prepared to offer us a 
considerable discount.
Chris:    That’s great, Stuart. Thanks. And fi nally, Bev.
Bev:     I would like to put forward the proposition that 
we set up a nurture unit to help some of our most 
disadvantaged students. This would need additional 

158. 157THAT’S ENGLISH!
money for running costs of course, but from next 
year, the local education authority have promised 
to give us additional funding as well. It’s common 
knowledge that we all have problems with the kids 
who are disruptive in class and are often angry 
and violent. We know they’re like this because 
they’ve got problems at home, and of course, we 
all understand this, but we simply don’t have time 
to give them what they need and teach a class of 
30. A nurture unit would take around 20 of our 
most diffi cult kids for up to 100% of the school day 
– decreasing with time as we integrate them back 
into the classroom. This would basically give them 
some of the care and attention they’ve never had – 
starting with a nutritious breakfast at the beginning 
of the day. The one at Whalley Grange School has 
had some impressive results. I’ve seen...
Activity 5a 
48
Taslim:   Thanks Chris, my personal recommendation is that 
we invest the money in IT equipment. Obviously,  computing skills are essential in the modern world 
and if our students leave St Anne’s with strong 
IT skills, this will be a big advantage for them in 
the job market. At the moment, as we all know, 
our IT facilities are completely inadequate. If we 
got the £180,000, it would pay for a brand new 
fully-equipped computer-science lab as well as 
30 new laptops. Additionally, if the school invests 
this much in new hardware, we would qualify 
for an extra grant for up to £100,000 to spend on 
interactive whiteboards for the classrooms and 
other technical equipment. The whole school and 
curriculum would benefi t from this, so this is why I 
strongly recommend this option.
Chris:    Thank you, Taslim. Stuart, would you like to go 
next?
Stuart:   What I would like to propose is spending the 
money on redecorating our school buildings and 
refurbishing them, especially the gym, the canteen 
and other communal areas. Just take a look round at 
how shabby, run-down and depressing everything 
is! Even if we don’t realise it, I think this affects 
our morale. A bright clean cheerful environment 
would cheer everyone up and, importantly, it 
would give the kids and us something to be proud 
of. Kashif Assam’s decorating fi rm – I’m sure many 
of you remember Kashif, who was a student here a 
few years ago – have already given us an estimate 
for the work and would be prepared to offer us a 
considerable discount.
Chris:    That’s great, Stuart. Thanks.
SELF TEST (page 116)
Activity 3 
49
Jean:   Li, help me fi ll in this form to enrol you at the 
language school. They want your height and weight.
Li:   OK, I’m 1 metre 63 and I weigh 50 kilos.
Jean:   What’s that in feet, inches and pounds?
Li:    OK, one metre is 39.37 inches. There are 12 inches 
in a foot so, I’m 5 foot 4 inches tall, and there are 2 
pounds 2 ounces to the kilo, so I weigh 110 pounds!
Jean:   Great. The school wants you to pay in advance: that’s 
360 dollars. Is that OK?
Li:     The exchange rate is one dollar to 6.26 yuan, so 
that’s 2,253.92 yuan. Yes, I’ve got that.
UNIT 6. THE GENTLE ART OF PERSUASION
READING (page 65)
Activities 6a and 6b
51
Leonora:   I can’t believe how much time I’ve wasted this 
morning – it’s so frustrating! Since you seduced 
Jason into buying a Mac to replace his old PC, 
he’s hardly done any work. He doesn’t know how 
to use it properly, and he keeps sending me fi les 
I can’t open or he says he can’t open fi les I send 
him. It’s ridiculous.
Jerry:     But why don’t you get a Mac too, Leonora? Then 
we wouldn’t have this problem.
Leonora :   Oh, for goodness sake, Jerry, don’t start with your 
Apple sales pitch on me! There’s absolutely no 
good reason for the company to spend an extra 
£1,000 on a new computer just so we can look 
cool. And frankly, I really don’t see what’s so great 
about them – even the design, which you all go 
on about, is a bit boring. Just how exactly did the 
idea work itself into the collective subconscious 
that Macs are so amazing? As far as I can see, 
they are overpriced and over-complicated. 
Jerry :    Oh Leonora, I thought we were fi nally beginning 
to build rapport. I thought we had found 
some common ground on which to build our 
professional relationship, but when you talk 
like this it makes me think there is no hope for 
the future! Look, we are essentially a design 
company, remember? And Macs are inherently 
superior in this respect: almost all designers use 
Macs because they are much better for design 
work and if Jason wants to do more design work, 
he needs to learn to use one. Besides, they’re not 
only way more powerful than your average PC, 
they are simply made better. A Mac will last a lot 
longer so it’s a better investment. 
Leonora:    No, it won’t because everything will be out of 
date in under two years. You Apple fanatics 
never keep the same piece of hardware more 
than about 18 months. After that, you’ll want to 
throw it away and get a more up-to-date model.
LANGUAGE STUDY  (pages 66-67)
Activities 5a and 5b 
53
Samuel:   So, you want to reserve the restaurant on the 
48th fl oor for the reception. Is that right, Sir? 
Gennadi:   That’s right – for three hundred guests. And 
we are also interested in reserving the Vienna 
ballroom for the evening party.
Samuel:    Of course, that would be no problem, Sir, but  
given the size of your party, might I suggest our 
complete wedding package, which includes the 
use of the royal imperial ballroom, restaurant 
and roof garden. You can see the brochure here.
Gennadi:   Um… Yes, very nice, but that’s a whole fl oor of 
the building. Isn’t that rather a lot of space? And 
it would be a lot more expensive, wouldn’t it?
Samuel:   Oh I wouldn’t bother about that, Sir, if I were 
you. In our experience, nobody minds having a 
lot of space. Our clients greatly enjoy the roof 
garden. And it’s a very inclusive package, so you 
don’t have to worry about paying for any extras. 
It’s also much simpler in terms of organisation 
because instead of having to deal with lots 

159. Audio Scripts
THAT’S ENGLISH!
158
of different people, you can work exclusively 
with our wedding planner, who will organise 
everything exactly as you wish – right down to 
the smallest detail. Wouldn’t you prefer to have 
that burden taken off your shoulders?
Gennadi:   Well I would, but I think my daughter wants to be 
in control and do all the organising herself.
Samuel:    I would strongly advise the young lady against 
taking on so much work without someone to 
help her, Sir. You don’t want her to be too tired 
to enjoy her special day, do you?  Mira, our 
wedding planner, and her team would be there 
to advise and most importantly carry out your 
daughter’s wishes, but I can assure you that your 
daughter would have full control over the actual 
decision-making. She wouldn’t have to spend 
hours on the phone or waiting in shops but would 
be free to get on with other more important things 
instead. Why don’t you make an appointment for 
her to meet our wedding planner? It’s free and you 
are under no obligation. I would be very surprised 
if your daughter isn’t delighted to have someone 
as experienced as Mira to share her ideas with – I 
guarantee you won’t regret it.
Gennadi:   Well, I suppose there’s no harm in making an 
appointment. 
Activities 7a and 7b 
54
Lilou:   Come on, Ben! You can’t sit around being depressed 
forever now, can you? You need to meet someone  else. Why don’t you come out with me and Bill  tonight? We’re going to a party at Abi’s house and you  can meet some of my other friends from the offi ce.
Ben:    You mean the same Abi who was at that New Year 
party? No way am I going back there again – she 
was terrifying! Not that it’s not kind of you to ask me 
though.
Bill:     Well, come to the football match on Saturday then. 
There’s a big group of us going and it’ll be fun.
Ben:    Absolutely not! I hate big groups, and actually I hate 
football, too. You know that Bill! It’s not that I’m not 
grateful for the invitation but watching sport with a 
big crowd of people is my idea of hell. I’d rather stay 
indoors with a book.
Lilou:   Uh, but that’s not going to make you feel any better, 
is it? Oh I know, Abi’s starting a book group, you 
know it’s like a club where you choose a book and 
everyone reads it and then you all meet up to talk 
about it. That would be perfect.
Ben:     Listen, Lilou, under no circumstances will I ever 
voluntarily go back to Abi’s house. Is that clear?
Lilou:   Oh for goodness sake, poor Abi, she’s not that 
bad! I think you should just sign up for an Internet 
dating site. Then you can meet some other people as 
miserable and grumpy as you are. Look at this one – 
darling.com. I’ll sign you up for it now.
Ben:    Over my dead body! I can’t think of anything worse. 
And don’t even think about signing me up for 
anything behind my back, Lilou. I know what you’re 
like. 
Bill:     But Ben you won’t meet anyone if you never leave 
the house, will you? Lilou knows loads of really nice 
single girls. Why don’t you let Lilou arrange a blind 
date for you?
Ben:    Bill, never in a million years would I agree to go on a 
blind date. I mean, would you? Look, it’s really kind 
of both of you to worry about me. I appreciate it, I 
really do. But I just need a bit more time. I’m going 
out to do some shopping now. Is there anything I 
can get you?
Lilou:   Thanks Ben, I don’t think we need anything – and 
you know what it says in this article I’ve just been 
reading. Supermarkets are a really good place to 
meet other single people, especially women. You’ll 
brush your hair before you go, won’t you? And if 
you see an attractive girl, smile at her, OK?
Bill:      Yes, come on Ben. Go for it!
SKILLS WORK (page 69)
Activities 3a and 3b 
56
Bill:   So, the tobacco industry says that the aim of 
tobacco advertising is not to seduce young people 
into smoking – or to convince smokers to continue 
smoking rather than give up – but simply to promote 
tobacco products to adults who already smoke.
Ben:   That’s right, a spokesman from a multinational 
tobacco company said that the tobacco industry 
believes that while advertising may infl uence what 
cigarette brand people smoke, it doesn’t actually talk 
people into starting or continuing to smoke at all.
Bill:   Mmm... Well, I guess they’re in a diffi cult position, 
but if advertising is successful in increasing the sales 
and consumption of almost every other product, why 
should it suddenly not work for tobacco products? 
Ben:    Quite. It just doesn’t make sense. After tobacco 
advertising was banned in Britain in 2003, the 
sales of tobacco products dropped – and so did 
the number of smokers –  so that proves that the 
advertising must’ve been working. And the ad 
campaigns about the dangers and health risks of 
smoking have been successful in talking people out 
of smoking, especially children. Advertising works!
Bill:     But is any kind of advertising still legal for the tobacco 
industry now? I don’t think they’re even allowed to 
sponsor sports events anymore, are they?
Ben:    No, it hasn’t been allowed since 2005 in Britain. 
And there’s no celebrity endorsement of smoking 
anymore either. But the tobacco companies are 
now fi nding new ways to promote their advertising 
campaigns –  for example on social media sites  – 
and that’s very diffi cult to control. And they’ve 
started investing a lot in sales pitches for electronic 
cigarettes as well. 
Bill:    Oh yes, of course.  
Ben:    And they’re also developing new products – for 
example slim cigarettes which are particularly aimed 
at young women and unwary teenage girls – they 
link the idea of smoking with staying thin, which 
of course is a very attractive idea for most young 
women.
SPEAKING (page 71)
Activity 5a  
58
There are fi ve words which are really important to use when 
you are trying to persuade someone to do something – 
especially if you are trying to sell them something! The fi rst is 
you, as in you not me. Studies show that people feel excited 
when they hear the word you and that this feeling is even 
stronger if they hear their own name! So always try to use 
the name of the person you’re trying to persuade. When you 

160. 159THAT’S ENGLISH!
use someone’s name, they are more likely to have positive 
feelings towards you and respond to your message.
The next important word is free. People just love to get 
something for nothing – they just can’t resist it. In one 
famous study, people were given a choice between a cheap 
low-quality chocolate or a more expensive higher-quality 
chocolate. The fi rst time, the majority chose the expensive 
more delicious chocolate, but when the lower-quality 
chocolate was offered for free instead of a lower price –  
guess what, almost everybody chose it! Obviously if you are 
trying to sell something, you don’t want to give it away for 
free, but you can promise something else for free – such as 
free delivery or a free gift if the customer buys another item. 
The next important word is because. You need to give 
reasons for why you want what you want or why you want 
people to do something, such as buying your product. In 
another famous study of people waiting in a queue, only 
60% said yes to someone who asked to go in front of 
them, but this number rose to 94% when the person gave 
a reason for why they needed to go in front. So, if you are 
selling something, you’ve got to tell people why they need 
and want it. You’ve got to tell them the benefi ts.
The last two words are instantly and new and I’m giving 
them together because they affect us on a subconscious 
level. We are programmed to want things now and for this 
reason, instantly and new are very powerful words. Our 
brain is stimulated by the prospect of immediate rewards 
and also by variety.
Activity 5b
59
I’m just like you, Richard. I don’t have a lot of money, but I like  to use really cutting-edge technology. I expect you thought  it was impossible to fi nd a really stylish state-of-the-art  phone for under $100, but you can think again! The new  Motosung17 is the kind of phone you’ve been looking for!  It’s a brand new model and it’s affordable, but its outstanding  stylish looks will impress your friends and make them  believe you spent much more. It has outstanding bright  clear graphics because of its 540 x 960 screen resolution,  and it will give you one full day of use without needing to be  recharged because of the impressive long battery life. You  don’t need to pay now, and credit is completely free. Just 
say yes, and you can have one of these exceptional phones 
instantly. So what are you waiting for? Go for it, Richard! 
Come and buy one now!
UNIT 7. YOUR CHOICE
LANGUAGE STUDY  (page 76)
Activity 3a 
63
Landlady:  Here we are, this is the room. As you can see, 
it’s got a desk and plenty of storage space and a  lovely view of the park.
Carl:    Yeah, it’s great. Lots of space. So is it OK if I have 
friends round?
Landlady:  Yes, of course, you’re bound to have visitors. 
But I’d rather you didn’t entertain visitors after  midnight. My room is just below, you know, and  I need my full eight hours’ sleep!
Carl:    No problem. What about using the bathroom?
Landlady:  It’s just down here, along the corridor. There’s hot 
water all day. However, I’d rather you didn’t have  a shower for longer than 10 minutes – otherwise 
the other tenants might not get any hot water.
Carl:    Fair enough. What about cooking facilities?
Landlady:  Well, there’s a small kitchen just through here. I’d 
prefer it if you didn’t keep food in your bedroom 
because we have had some problems with mice 
in the past.
Carl:    OK, sounds like a good plan. Yes, I’d like to take 
the room. When can I move in?
Landlady:  Anytime next week. Oh, there’s just one more 
thing. I’d prefer it if you didn’t play loud music 
at any time. Some of the other tenants work at 
night, you see…
Carl:    Right. I’ll bear it in mind then. 
Activity 5a  
65
Betty:  Hi, darling. Mwah. Welcome home!
Phil:  Thanks, it’s good to be back. 
Betty:  How was your fl ight?
Phil:    Oh, tiring, you know. I’m getting bored with all this 
travelling. I just need to put this in my study and 
then I’ll tell you all about it.
Betty:   Oh, hang on a minute – I’ve got a bit of a surprise for 
you in there.
Phil:  Ah, right – that sounds interesting.
Betty:  Well, I just took the opportunity to tidy things up a 
bit – come and have a look – see, I’ve tidied all your 
papers up so now you can see the desk.
Phil:    Well, thanks darling, but I’d rather you hadn’t done 
that.
Betty:  Why not, Phil? It was all in a big mess.
Phil:   Well, actually it wasn’t – I knew where everything 
was. It’s going to take me hours to sort it out.
Betty:   Oh dear. I thought you’d be pleased. And look, I’ve 
got you a new chair.
Phil:  Huh? Where’s the old chair?
Betty:  I threw it out.
Phil:   Betty, what have you done? I’d rather you had put 
it in the garage or something. That’s the only chair 
that doesn’t give me backache.
Betty:  You’re so ungrateful Phil, I was just trying to help.
Phil:    No, I’m not ungrateful, but I’d prefer it if you had 
asked me fi rst.
Betty:  Right, and I’d prefer it if you hadn’t come back!
SKILLS WORK (page 79)
Activities 2a and 2b 
69
Interviewer:  Good evening and welcome to Current Trends, 
the radio programme that looks at what’s 
happening right here, right now! Our fi rst 
item concerns the growing trend of people 
rejecting the consumerism philosophy of the 
90s. Here to tell us more is Tim Butler, the 
author of a new book on the subject called 
The Happy Shopper Myth. Tim, tell us more.
Tim Butler:   Hi. Well, I originally trained as a psychologist 
and worked in brand marketing, but recently I 
became interested in the changes in people’s 
shopping habits and wondered what was 
behind them.
Interviewer:  What do you mean?
Tim Butler:   A few years ago all the major supermarkets 
were building huge out-of-town stores with 
massive car parks. And now some of them are 
standing empty as consumers have decided 
to change their habits – far more people are 

161. Audio Scripts
THAT’S ENGLISH!
160
shopping every couple of days closer to home.
Interviewer:  What’s the reason for that?
Tim Butler:  Well, consumers realised that buying 
everything in one weekly shopping trip led to 
waste. They realised if they just bought what 
they needed for the next couple of days, they 
would in fact save more money than buying 
too much food on special offer.
Interviewer:  Is that why the discount retailers are doing so 
well?
Tim Butler:   Yes, partly, because they don’t have special 
offers – everything is cheaper but there’s less 
choice. There’s been a lot of research done on 
the negative effects of too much choice.
Interviewer:  Really? I thought choice was a good thing.
Tim Butler:   It is but only up to a point. When consumers 
are faced with a huge choice they soon 
become incapable of making a decision – it’s 
too tiring – it’s called ‘decision fatigue’.
Interviewer:   ‘Decision fatigue’, I see. So, what’s the answer?
Tim Butler:   Shoppers prefer a limited choice – say six types 
of jam – and then they feel more satisfi ed with 
their choice than if they had a choice of 20 types.
Interviewer:  What about the bigger picture?
Tim Butler:   From my research, I found that the happiest 
shoppers or consumers are those who spend 
their spare income on experiences rather than 
luxury goods – you know, travel, concerts, 
being creative and learning new skills. So 
that’s going to be the next growth area.
Interviewer:  Right. So, is this the end of the shopping mall?
Tim Butler:   Maybe not just yet, but things are defi nitely 
changing.
SELF TEST (page 118)
Activity 5 
70
Simon:   So, Maddy, that’s exciting news about the job offer 
in Rome. Aren’t you pleased?
Maddy:  Well, to be honest Simon, I’m in two minds about it.
Simon:   Really? What’s not to like? Sunshine, culture, 
fantastic pasta…
Maddy:  Yeah, I know but the thing is I really love it here 
now – I’ve got the fl at really comfortable now and 
got to know loads of people.
Simon:   Yes, but you can rent the fl at out. With the pay rise, 
you’ll have your pick of gorgeous fl ats over there. 
It’s only for a year – everyone will want to come 
over and visit you in Italy.
Maddy:  I know, but I’ve got to tell the boss by the end of the 
week. I hate making hasty decisions in case I don’t 
make the right choice.
Simon:   Well, you don’t realise how lucky you are. I’m 
really fed up with my job, but I’ve got no choice – 
I’ve got to fi nish my two year contract.
Maddy:  What would happen if you left early?
Simon:  I’d have to pay back all my training course fees – 
about £10,000 – no way I can do that.
Maddy:  Right, you are caught between a rock and a hard 
place. Sorry. I shouldn’t complain, should I?
Simon:   Not really! OK well, let’s make a list and weigh up 
all the options for Rome. So in favour: climate, 
fascinating city, exciting culture...
UNIT 8. I NEED A HERO!
READING (page 84)
Activities 1a and1b  
71
To be honest, I think there’s way too much media attention 
given to certain types of people and they’re made into 
heroes, but what have they done really? Like celebrities – 
yes, they’re entertaining but acting and singing don’t save 
lives or help people in trouble. And professional sports 
stars – well, nowadays, it’s all big business and earning 
huge amounts of money like in football. OK, they’re good 
at sport, but they get well-paid for it. I mean it’s not like 
they’re soldiers or fi refi ghters risking their lives now, is it? 
They’re the proper heroes in my book!  
I think there are many unsung heroes in society, who 
do essential and very diffi cult jobs for little pay and no 
recognition – like carers. That’s a labour of love – no one’s 
in it for the money. And refuse collectors – that’s not my 
idea of a pleasant job, but we couldn’t manage without 
them – imagine all the rubbish piling up in the streets! Yes, 
refuse collectors are defi nitely my unsung heroes!
LANGUAGE STUDY  (pages 86-87)
Activity 2c  
73
1 What was incredible was that he did it on his own.
2 What is amazing is that so many people want to help.
3 What I think is important is to try your best.
4 What they found was impossible was to do it all.
5 What is unbelievable is that no one knows what to do.
6 What was thrilling was that we raised so much money.
Activities 3a, 3b and 3c 
74
Conversation 1
Woman:   So, these are the candidates for the Arctic Heroes 
Fundraising expedition to the North Pole – we 
need to decide who’s going.
Man:         Right. It’s diffi cult ‘cos whoever isn’t chosen will 
be shattered by the news, it’s a dream come true 
for these people. So, who have we got?
Woman:   Well, Harry Jakes performed very well in the 
fi tness tests, but he’s not good at working in a 
team while Sonia Mills did extremely well in all 
the tests.
Man:        Yes, she did exceptionally well in the team 
building exercise. I like Harry, but he’s too 
competitive and that could be a disadvantage.
Woman:   To be honest, I was disappointed in him – he 
didn’t even seem really interested in raising any 
money at all.
Man:        Well, as we’re both disappointed with Harry, 
it looks like Sonia. I imagine Harry will be 
disappointed about not going, but we have to 
make the best choice for the team.
Conversation 2
Mum:    Harry, there’s a letter here for you from the Arctic 
Heroes people.
Harry:    Great, give it here. What’s this? ‘We are sorry to 
inform you that you have not been successful’. Oh 
no! I don’t believe it!
Mum:    Oh dear! Let me see. Well, it says it was a diffi cult 
choice. You’re bound to be disappointed at their 
decision.

162. 161THAT’S ENGLISH!
Harry:    Disappointed! I’m absolutely devastated by it. I 
really thought they would choose me. 
Mum:    Well, I can’t believe it myself.  I’m staggered at 
their decision. You’re so fi t and strong. What were 
they thinking? This is quite upsetting I know, but 
please don’t get depressed about it. You know 
what you’re like.  
Conversation 3
Sonia:    Hey, Izzy, you’ll never guess what?
Izzy:      What?
Sonia:    I’ve done it! I’ve got in the Arctic Heroes team! 
Hah! It’s amazing!
Izzy:      Sonia, that’s fantastic! You must be so pleased 
about that.
Sonia:    Pleased? I’m absolutely overjoyed at the news. 
Woo hoo!
Ed:        What’s all the noise about?
Izzy:       It’s Sonia. She’s going to the Arctic. She’s delighted 
about it.
Ed:        That’s awesome, Sonia. Congratulations!
Sonia:    Thanks Ed. Just have to tell my parents. They 
weren’t exactly overjoyed about me applying, they 
think it’s too dangerous. They won’t be thrilled 
with the news.
Ed:        Really? But don’t they realise you’ll be raising 
all that money for a good cause. I think you’re a 
real hero. Mind you, even though I’m really glad 
for you, I’m even gladder I don’t have to tell your 
parents about it.  Your dad’s really scary!
Sonia: Oh yeah.
Activities 7a and 7b
75
Last week we looked at the traditional view of the hero as  a strong, brave man like Hercules in Ancient Greece, and  how this evolved into the modern military hero, and today 
I’d like to develop that and talk about the hero who fi ghts 
against an oppressive government or regime: a freedom 
fi ghter. One of the most famous freedom fi ghters was of 
course Nelson Mandela, who revolutionised South Africa. 
Some people, of course, don’t want a revolution but 
instead just want justice for certain sectors of society, such 
as gay or black people. These activists protest for social 
and political change and campaign to change the law.
Apart from politics, some people become heroes for their 
charity work. Princess Diana, for example, was a great 
modern icon, and she was adored for her kindness to 
sick and disabled people. Other folk heroes are admired 
because they defend ordinary people and challenge 
oppressive authority. They may be fi ctional, such as Robin 
Hood, or real, such as the Spanish warrior, El Cid.
The traditional hero was brave and handsome but in 
modern popular culture we also have the rough diamond, 
a character who is exactly the opposite. Many TV series 
have a rude bad-mannered character as the hero, who 
turns out to really be noble and good.
And of course, if we put people on a pedestal, some will fall 
off. In modern culture there are many examples of fallen idols, 
who were once very much admired but who have lost their 
status due to bad behaviour such as drug cheats in sport.
So, let’s look at some examples in greater detail. Nelson 
Mandela spent 27 years in prison...
SKILLS WORK (page 89)
Activities 2a and 2b
77
Aiden:   Hey Clare, here’s the fi nalists for the Moment of 
Glory this year. Have a look.
Clare:     Right... hmmm… Aiden, who do you think’ll win?
Aiden:    I don’t know. Doesn’t matter what I think. It’s down 
to the public vote.
Clare:     Yeah, I know, but come on, you’ve obviously got 
an opinion.
Aiden:    Well, you know it’s the same old thing every year... 
my lovely mum ... blah blah blah.
Clare:     That’s a bit unfair. People’s mums are often heroic 
in their own way.
Aiden:    Maybe, but I’d like to see someone a bit more original 
win. Like a... a... an activist for animal rights.
Clare:     Whoa – that’s a bit unlikely round here, isn’t it?
Aiden:    Or someone who makes people question what 
goes on in this town. Someone a bit revolutionary. 
Clare:     OK. The closest we’ve got to that is this guy, 
Johnno. Yes, he’s a bit of a folk hero it says. 
Aiden:   That’s a start and he’s into the environment and he 
takes practical action. Sounds like a good guy to 
me. He’d be my fi rst choice.
Clare:     Mmm… I’m not so sure. He seems a bit weird. 
Some people wouldn’t like him, some of the others 
have a bigger impact on the town. I mean Kathy 
knows 200 kids by name, and she contributes a lot 
of time and money to the school.
Aiden:    Yes, but she obviously adores it and she gets a lot 
of satisfaction out of it. That’s her reward. She gets 
a moment of glory every day at the school. No, not 
Kathy.
Clare:     All right, then I like the sound of this Gerry. He’s 
probably prevented several teenagers from 
entering a life of crime and helped hundreds of 
kids get fi t and learn sports skills. It’s a no-brainer.
Aiden:    Fair enough, he‘s cool but I’m sticking with Johnno. 
He’s different – a breath of fresh air.
Clare:     OK then, we’ll have a bet on it. If Gerry wins, you 
have to buy me lunch. And vice versa of course.
Aiden:     You’re  on!
SPEAKING (pages 90-91)
Activities 2a and 2b 
78
Zak:       What’s that you’re reading, Annie?
Annie:  Oh it’s a book by my personal heroine, Claire Lomas.
Zak:       Right. What’s so good about her then?
Annie:    She is just the most courageous and determined 
person ever.
Zak:       Mm... Sounds interesting. Why?
Annie:    She was paralysed in a horse-riding accident 
and then she overcame her disability in the most 
amazing way.
Zak:       Oh, you don’t say! What did she do?
Annie:    She completed the London Marathon in 2012. 
What was fantastic was she was the fi rst person to 
ever do a marathon in a bionic suit.
Zak:       You mean, like a robot outfi t.
Annie:    Yes, it supported her and she also used sticks. 
Zak:       That’s so incredible! I mean, the London Marathon 
is a very long way – about 42 km.
Annie:    Well, of course it took her 16 days because she 
walked very slowly, but she’s reported to have 
raised £80,000 for people with walking diffi culties.
Zak:       Oh!  Never!
Annie:    There was a downside though. She didn’t get a 
medal because she didn’t fi nish in one day. 
Zak:       Oh no! What a letdown!

163. Audio Scripts
THAT’S ENGLISH!
162
Annie:    Yeah but in the end lots of marathon runners gave 
her their medals! It was really touching.
Zak:       I have to say, that is extraordinary. I’ll have to 
borrow that book.
Activities 4a and 4b  
80
Annie:  Anyway, it’s your turn now. Have you got a 
personal hero?
Zak:       Yes I have, or rather, I had, but he turned out to 
have feet of clay.
Annie:    So, who was it?
Zak:      When I was younger I totally admired Lance 
Armstrong, you know the cyclist who won the Tour 
de France seven times.
Annie:    Right. I don’t know much about him really, other 
than he’s a fallen idol.
Zak:       You said it! What a letdown!
Annie:    So, what‘s the story?
Zak:      Well, everyone thought he was a total hero 
because he’d won the most diffi cult bike race in the 
world seven times and then it was revealed he’d 
been cheating and using banned drugs. That was a 
terrible example for kids.
Annie:    Too  true!
Zak:       What I found most disappointing was he wouldn’t 
admit the truth for ages, even when confronted 
with the evidence.
Annie:    Oh  dear!
Zak:       It was absolutely shattering to realise it had been 
going on for many years. It makes you lose faith in 
sports people.
Annie:    You’re so right!
Activity 5  
82
Zak:       So, do you think you’ve been infl uenced by Claire 
Lomas?
Annie:    Yes, she’s made me realise my problems really  aren’t that bad. And also that with determination  people can fulfi l their dreams. What about you?
Zak:       Well, I used to be very competitive and think life 
was all about winning like the cyclists. But actually,  I realise now that being truthful and doing your 
best is all you need to do. Winning isn’t everything.
Annie:    Maybe you need to fi nd a new hero – someone 
whose values you admire.
Zak:       Hmm...  Defi  nitely!
SELF TEST (page 119)
Activity 5 
83
Man:         So, what did you think of the fi lm then?
Woman:  Well, it was all right, but I thought the title was 
a bit inaccurate, The Last Hero of the Plains. I 
didn’t really think the main character – what’s his 
name? – Jesse McGinty –  was a hero, more of a 
criminal.
Man:         Really? I thought he was really heroic, you know, 
saving the Native Americans from the stealing of 
their land.
Woman:    Yeah, but he was too violent – attacking all those 
people travelling across the plains looking for a 
better life.
Man:         Yes, but he was a freedom fi ghter and sometimes 
things get violent when you’re fi ghting for what 
is right.
Woman:    No, he wasn’t. You can’t justify it. What he needed 
to do was help everyone reach an agreement.
Man:         Well,  maybe…
Woman:    Anyway, that’s the trouble with all these folk 
heroes – the truth about them gets lost in the 
story telling.
Man:         Well, he probably was a bit of a rough diamond, 
but people like to believe in ordinary men and 
women winning against authority.
Woman:  Yes but people need to be sure what they are 
admiring. I mean, Bonnie and Clyde were just 
bank robbers and murderers really, but they’ve 
become icons. It’s ridiculous.
Man:         Perhaps you should write a book on all these 
people – you know – the truth about our heroes.
Woman:    Yeah, perhaps I should. I know, I could call it 
Fallen Idols.
Man:         I’m sure you could fi nd plenty to write about.
UNIT 9. LET’S HIT THE ROAD
READING (page 95)
Activity 3c
85
Liz:    So Vanesa, you had a diffi cult journey on your way 
back from Australia. Is that right?
Vanesa:  Yes, we were a bit unlucky! 
Liz:    So what happened?
Vanesa:  Well, the fi rst fl ight out of Worramaloo was 
delayed. There were kangaroos on the runway 
apparently, and the plane couldn’t take off! So we 
arrived in Sydney very late and we missed our 
long-haul fl ight to London! 
Liz:    Oh no! So what happened?
Vanesa:  Well, the airline said they would put us on the next 
available international fl ight, which they did, but 
they didn’t mention that the destination of that 
particular fl ight was Paris, not London!  We only 
found out when the captain made the fi rst in-fl ight 
announcement. 
Liz:    Oh dear! So what did you do?
Vanesa:  Well, the cabin crew were very helpful, and they 
said they would make arrangements for us to 
change to a connecting fl ight to London at the 
stopover in Hong Kong, but then we fl ew into an 
electric storm and there was very bad turbulence. 
It was really frightening. The plane was shaking 
violently, and the lights were going on and off.  
Liz:    That sounds rather alarming.
Vanesa:  It was. I was terrifi ed! And then one of those big 
food and beverage trolleys came loose and rolled 
down the aisle of the plane. A fl ight attendant 
tried to get control of it and was quite badly hurt. 
The plane had to make an emergency landing 
in Malaysia – passengers were evacuated from 
the plane by the emergency exits and it was all 
quite dramatic! We were at quite a small airport 
in Malaysia and couldn’t fi nd places for us all on 
other fl ights to Europe so after a stopover of about 
8 hours, we ended up having to fl y back to Sydney 
and start all over again. 
Liz:    Oh no! You must have been exhausted.
Vanesa:  Yes, our whole journey took about three days, 
that’s why we’ve got such terrible jet lag. But the 
only places they could fi nd for Karen and me were 
in business class so we couldn’t complain. The 
on-board catering was fantastic! 

164. 163THAT’S ENGLISH!
LANGUAGE STUDY  (pages 96-97)
Activities 2a and 2b
86
Lakshmi:   I think the train is the best way to travel in India, 
Mr Anders. My advice to you is to take the train.
Mr Anders:  OK. I’ve heard that Indian trains go almost 
everywhere in the country, is that right?
Lakshmi:   Yes, they go everywhere. They are really not 
very expensive and since everybody uses 
them, it’s a great way to meet people! The only 
problem is that if you are travelling by train at 
peak times in big cities, the stations can get 
very crowded. You might need someone to 
help you fi nd the right platform to travel from. 
But don’t worry, we can arrange that for you.
Mr Anders: Can you book the tickets for us?
Lakshmi:   Of course. It’s a bit complicated because there 
are eight different classes of tickets on Indian 
trains.
Mr Anders: Eight! Really?
Lakshmi:   Yes, but for example, I wouldn’t recommend 
that you take a second class ticket. That’s 
the lowest fare, but you are in an open-plan 
carriage with wooden or plastic seats. There’s 
no air conditioning, and they can get very 
crowded. I don’t think you would enjoy it.
Mr Anders: OK, what’s the next lowest fare?
Lakshmi:   That’s a sleeper class ticket. The carriages are 
also open-plan and there are three-tier bunk 
beds. You have a good view of the countryside 
from the open windows, but there is still no 
air conditioning. You aren’t used to the Indian 
climate so I would recommend a 2AC ticket. 
That stands for two tier, air conditioning. In 
these carriages, there are two-tier sleeping 
berths which convert into seats during the day. 
They have curtains so you have some privacy. 
If you can spend more money, then you could 
take a 1AC ticket. That stands for fi rst-class, air 
conditioning. This is the highest fare. You are 
in a compartment with two or four sleeping 
berths and a door that you can lock. But I 
recommend a 2AC. It’s a comfortable way to 
travel without spending too much.
Mr Anders: OK. Thank you very much.
Activities 3a and 3b 
87
Extract 1
Woman:   Good morning Madam, where are you travelling 
to today?
Ruth:     Moscow.
Woman:  Thank you. Can I ask you some security 
questions?
Ruth:     Yes, of course. 
Woman:  Did you pack your bags yourself?
Ruth:     Yes.
Woman:   Did anybody ask you to carry anything on board 
for them?
Ruth:     Er...  No. 
Woman:   Have you left your luggage unattended at any 
time?
Ruth:     No.
Woman:  And can you confi rm that you are not carrying 
any sharp objects, guns, fi rearms or explosive 
devices?
Ruth:     Yes.
Woman:  OK, thank you. And do you have any hand 
luggage?
Ruth:     Just my laptop.
Woman:   OK, that’s fi ne. Here’s your boarding card. Please 
go to departure zone F. Your fl ight will board at 
11:45. You’ll need to check the departure board 
and listen for announcements to fi nd out which 
gate to go to. Have a good trip!
Ruth:     Thank  you.
Extract 2
Security offi cer:     Are you carrying any liquids or gels, 
Madam? Toothpaste?  Shampoo?
Ruth:         No, only my laptop.
Security offi cer:     Can you take off your scarf please and 
put it with your jacket? And your shoes.
Ruth:         OK. 
Security offi cer:     Thank you. OK, you can go through now.
           Are you wearing any jewellery, Madam – 
bracelets perhaps?
Ruth:         Yes, I’ve got this bracelet. 
Security offi cer:     Could you take it off for me and put it 
in here? That’s right. Now if you’d like to 
walk through again.
Extract 3
This is a call for passengers travelling on Flight BA852 
to Moscow, Sheremetovo. Could all passengers please 
go to gate 90 where your aircraft is ready for boarding. 
Passengers for fi ght BA852 to Moscow, Sheremetovo, 
please go to gate 90 where your aircraft is ready for 
boarding.
Extract 4
Woman:   Can I see your boarding card please, Madam?
Ruth:     I’m sorry, my what?
Woman:   Your boarding card. Yes, that’s right. Seat 16D – 
down the aisle on your left. The seat next to the 
window. You can put your hand luggage in the 
luggage locker above the seat.
Ruth:     OK, thank you.
Activities 3c and 3d 
88
1  Can I ask you some security questions?
2  Did you pack your bags yourself? 
3  Did anybody ask you to carry anything on board for them? 
4  Have you left your luggage unattended at any time?
SKILLS WORK (page 99)
Activities 3a and 3b
90
Tex:   So mass tourism has caused some environmental 
problems in Spain, hasn’t it Alba?
Alba:  Well, yes it has Tex, but it also contributes 60  billion euros to our economy and creates a lot of 
employment.
Tex:   But look at what’s happened to some of the coastal 
areas in Catalonia and other parts of Spain, too: 
they’re covered in concrete hotels and modern 
villas now. I’ve seen photos in the 1920s before all 
the development and it was so beautiful. Now it’s 
all spoiled.
Alba:  Yes, some areas were developed too fast. Spain was 
a pioneer in the tourist industry. We were the fi rst to 
develop mass tourism, so we made some mistakes. 
But the important thing is that we’ve learned from 

165. Audio Scripts
THAT’S ENGLISH!
164
them. Also what you’ve got to remember is that 
some parts of the country were very poor when 
tourism started to grow. People had very limited 
options – like being a fi sherman – and the tourist 
industry gave them opportunities they had never 
had before. Not everybody benefi ted of course, but 
tourism was one of the industries that has helped – 
and still helps – our country to develop.
Tex:   The tourist industry in Europe has been badly 
affected by the recent economic problems, hasn’t 
it? And tourist numbers in Spain have fallen as they 
have in other European countries.
Alba:  All that is true. Tourism numbers did fall, but 
they’re rising again. In fact, last May, according 
to The Spanish Institute of Tourism we had record 
numbers of visitors – 21.4 million in one month. 
And the top four countries they came from were 
our nearest neighbours – the French, the British, 
the Italians and the Germans, all love coming to 
Spain on holiday.
Tex:   So why do you think that is?
Alba:  Because we’ve been doing tourism for a long time 
and I have to say we’re very good at it! We’ve 
created a fi rst-class industry based on two great 
strengths: good service and good value for money. 
And we’ve been very successful in diversifying 
our tourism offer. People still come for the sun 
and the beaches of course, but we’re also a big 
cultural destination now. People come to Spain for 
art, culture and gastronomy as well as sports and 
adventure tourism. We’re actually one of the world 
leaders in developing spa and wellness tourism, 
eco-tourism, green initiatives…
Tex:   So would you say that the Spanish tourist industry 
is quite a progressive one? 
Alba:  I would certainly say that, Tex.  And I would change 
the quite to very.
WRITING (pages 100-101)
Activities 2a and 2b
91
Apologising and thanking appropriately shows you are 
sincere. This is especially true in English as we constantly 
apologise – even when it’s not our fault! Just this morning 
a man stepped on my foot, he apologised to me, but I 
also apologised to him. It’s just automatic. I know it may 
sound ridiculous, but always saying thanks and I’m sorry 
is important in English, otherwise people just think you’re 
rude. And it’s especially true when writing an apology or 
thank you letter.
Choosing the correct register or tone for the situation, that 
is, formal or informal, is also important. So, to a friend you 
could send a text saying I’m sorry and they’d accept your 
apology, but to your boss or a client you’ll sound more 
professional if your email includes the phrases I’m awfully 
sorry or I do apologise. The same is true when thanking – 
I’d just like to thank you for helping is much better than an 
informal thanks for that.   
Depending on the situation, you may want to intensify 
your message. So you might write, I really appreciate your 
help, I am most grateful for or how thoughtful, what a 
lovely surprise. It’s also good to tell people we appreciate 
their help even more because we simply weren’t expecting 
it. In these cases we could write thank you, but you really 
shouldn’t have.
For an informal apology I’m sorry, I apologise for… are 
fi ne. But we can intensify this by saying – please excuse 
my thoughtlessness, or please forgive me for not realising 
that. You’ll notice that in English we use please a lot! We 
also acknowledge responsibility with expressions like, I 
should have realised that… or there really is no excuse for 
my behaviour. 
Anyway, to sum up, remember: even if you think all this 
please and thank you sounds ridiculous, in English it’s 
totally normal. So the next time someone thanks you for 
putting them up in your home, don’t you forget to thank 
them for coming and to apologise for the fact that you 
couldn’t do more for them!   
Activities 3a and 3b
92
Speakers 1A and 1B
Thank you, but you really shouldn’t have. 
Speakers 2A and 2B
I do apologise, and I take full responsibility. 
Speakers 3A and 3B
Thanks, I really appreciate your help. 
REVISION 2
SKILLS WORK (page 105)
Activities 4a and 4b
95
Conversation 1
Presenter:  How often do we say ‘If only’ in our lives? In 
the studio today we are going to talk to Jack 
Strong, who I’m sure you all have heard of. 
Singer and songwriter, he’s just been released 
from prison after serving six months of a 
three-year sentence for tax evasion. Jack, can 
you tell us what happened?
Jack:         Yeah. Basically, I was pretty stupid. It all started 
when I reached number 1 with my album ‘Fatal 
Break’. Up to then, Sam had been my manager.
Presenter:   Ah, that’s right, you were friends from school, 
weren’t you?
Jack:        Yes, but then it all went to my head, and I 
sacked him and took up with Ken Turner – big 
mistake.
Presenter:  Why was that?
Jack:       Well, it wasn’t till a year afterwards that I 
realised that not only had he been stealing 
money from me but also giving me papers 
to sign that later incriminated me in avoiding 
taxes.
Presenter:  So, it wasn’t your fault?
Jack:       Not exactly, but if I had listened to my old 
partner, I wouldn’t be in this situation now – 
no money and no fame, except as a criminal.
Conversation 2 
Interviewer:  So Mr Morgan, tell us a little about your past 
employment.
Mr  Morgan:   Well, as you’ll see from my CV, I studied 
physics at university and, when I left, I 
caught the start of the IT boom. So, I became 
a software programmer, at fi rst, for a major 
news agency and then for British Airways. 
Interviewer:  What did you enjoy about that work?
Mr Morgan:   They were well-paid jobs and I had a great 
lifestyle, though I did work hard, mind you. 
However, there came a point when I felt that 
my life was going nowhere. So I went back 
to university and trained as a maths teacher.

166. 165THAT’S ENGLISH!
Interviewer:  And how did that go?
Mr  Morgan:   I must say I was a bit idealistic, so I took my 
fi rst job in a tough school. It’s been diffi cult 
as the kids aren’t motivated and hard to 
handle. 
Interviewer:  So that is one of the reasons you want to 
work in this school?
Mr  Morgan:   Not at all! But my wife has changed jobs so 
we are moving to this area. In many ways 
I’m sorry to leave my old school, but I’m 
looking forward to the challenge of starting 
in a new place. I certainly don’t regret going 
into teaching.
Conversation 3
Jane:     Hi Debby, wow! What have you done?
Debby:   I just can’t believe it! I feel like a freak. 
Jane:     Well, it doesn’t look so bad…
Debby:   You’re just saying that! I should never have decided 
to do this ‘cos I hate it now. I mean, the deep purple 
colour looked great on the model in the magazine, 
but on me it looks more like mud-brown, you 
know, dirty river colour. 
Jane:     It is an interesting shade.
Debby:   And having it short on one side and longer on the 
other is a mess! If only I’d listened to my sister 
when she said be careful in that hairdresser’s, I 
wouldn’t be embarrassed to go to work.
Jane:    Why did you go there?
Debby:   They had a special offer because there was some 
kind of training course for students. The trainee 
who did my hair had no idea!
Jane:     Maybe you can go somewhere else and get it cut 
again.
Debby:   That’s probably what I’ll have to do, but right now 
I think I’ll be wearing a hat for a few days!
Jane:     Poor you!  
UNIT 10. EXAM STRATEGIES
LISTENING COMPREHENSION I (page 108)
Activities 1b and 1c
98
1  My parents still lead very active lives even though they 
are in their eighties. They spend their free time working  in the garden. It’s hard work, but they enjoy it.
2  Health offi cials have made it very clear that there’s an 
association between smoking and lung disease. Slowly  the general public are beginning to realise this and 
people are smoking less.
3  Doctors recommend that patients with Alzheimer’s try 
to read something every day. In the same way, doing 
puzzles also helps keep the mind active.
4  I’ve just read an article about artifi cial intelligence. What 
I think is interesting is the new research into developing 
alternative energies.
5   You won’t believe this! I was just leaving the train station 
at the time when there was an explosion in the city centre. 
I could hear it even though it was fi ve blocks away.
Activity 2
99
Teacher:  Right. Today I’d like you all to report back on your  fi ndings about facts related to the human brain.  Let’s see. What about you, Simon?
Simon:   What I think is fascinating about the brain is its 
capacity to remember events but also to forget. 
You know, we don’t consciously remember all 
the details of our everyday lives, but if something 
important happens, we can fi nd the memories in 
our brain and recall them. 
Dave:   You mean like, what I had for lunch last Thursday? 
Simon:   Exactly, Dave! For example, if you get home and 
fi nd that your phone is missing, you can remember 
all kinds of details about where you were, if you 
took your phone out of your pocket or bag and 
which pocket you put it in afterwards. If this hadn’t 
happened, you’d never think about it and a year 
later you’d certainly have forgotten what you did 
that day. But losing your phone cements these 
memories in your mind, possibly for years.
Dave:   You’re right! I remember just what I was eating 
for lunch at the time when there was a car crash 
outside my house one day last year, but I’ve got 
no idea what I ate the day before or after that.
Teacher:   That’s so true! And what have you got, Dave?
Dave:   Well, did you know that children’s brain 
development depends on their upbringing as well 
as genetic make-up? Scientists have discovered 
that there is an association between the size of 
certain parts of the brain and the income of a 
family. Families that have higher incomes produce 
children with larger brain capacity in the areas that 
relate to language, reading and memory. 
Jenny:   That’s terrible! So you can only have a big brain if 
you have money?
Dave:  That’s not really the case. The suggestion is that 
higher income families have better access to 
health care, live in less polluted areas and can 
afford better schools. All these things contribute 
to the development of the brain. 
Jenny:   Conclusion – all children need access to good 
food, good education and clean air! 
Dave:  That’s  right!
Teacher:   Jenny, you haven’t said anything yet. What ideas 
have you got?
Jenny:   I thought I’d look at how the brain is affected by 
technology. I was surprised to read that playing 
video games can stimulate the brain. Maybe they 
don’t make us more intelligent, but it has been 
shown that they can increase concentration, 
perception – especially spatial perception – and 
understanding of concepts. 
Dave:  I’ve heard that too. You learn to think more quickly 
and improve reaction times.
Jenny:    Yeah, and it’s been proved that in a learning context, 
children are able to concentrate longer if the learning 
involves a game. In the same way, adults who are 
working can also benefi t because role-playing type 
games let them experience new situations.
Simon:   And have fun at the same time!
Teacher:   Well, you’ve all come up with some good ideas to 
develop for your projects... 
LISTENING COMPREHENSION II (page 108)
Activity 2
100
1  She was distressed to hear the news.
2  I found it most surprising that he could already speak 
Chinese.
3 I’m convinced he can’t have made a mistake.
4 It’s a very diffi cult task for a child.
5 This is not the easiest problem to solve.
6 You need to talk to the boss.

167. Answer Key
THAT’S ENGLISH!
166
Activity 3
101
Narrator:  We asked four people about an emotional 
moment in their lives. Here are their answers.
Speaker 1
It was the trip of a lifetime. I’d always loved being out in 
the countryside, but I’d never done any serious mountain 
climbing. We started well and spent two days slowly hiking 
up to the base camp, but on the third day things changed. 
The weather began to get worse and worse, and we were 
struggling against the wind and heavy rain. By the evening, 
it had begun to snow and we just reached the camp before 
the light failed. Setting up tents in the near darkness and 
freezing conditions was no fun. The storm continued for 
three days so we had no chance of reaching the summit, 
and I thought we would have no chance of getting home 
either. You can imagine how relieved I was when the wind 
stopped and the sun began to come through the clouds. 
We staggered down the mountain again, and I have never 
felt so glad to see the lights of a small village. 
Speaker 2
 This was one of the most amazing experiences I have ever 
had. A friend of mine who organises hot-air balloon races 
invited me to watch an event one weekend. I was delighted 
to go and thought it would be a great day watching the 
balloons. But after about half an hour watching them set 
up, he came over and said that one of the teams needed an 
extra person and would I like to fl y! I jumped at the chance 
and was soon sailing up into the sky. It was thrilling. We 
didn’t win the race, and in fact, we had a rather dangerous 
landing in a fi eld of cows, but I’ll never forget the feeling of 
fl ying with no sound and being able to look straight down 
at the landscape below.
Speaker 3
Bracken had been living with us for 15 years and was as 
much a part of the family as any of us. He grew up with my 
son as they were much the same age. Bracken was faithful 
and loving, so the day he passed away I was devastated. 
The most heart-breaking thing was that he was on his own 
when it happened. I know he was only a dog but animals 
need company, and to be alone and possibly suffering 
must have been awful for him. I’ve thought about getting 
another pet, but I don’t think I want the responsibility 
anymore. Maybe I’ll get some fi sh that I won’t get so 
emotionally attached to!
Speaker 4
After all my hard work I felt I was prepared, but I was still 
pretty nervous when the day came. I sat the exam in the 
morning and the same afternoon I had my interview with 
the director and the head of department. It was pretty 
stressful because they spent over an hour questioning me 
after my presentation. Even so, I thought I’d done well, but 
when I received the letter saying I’d failed to get the job, I 
went to pieces for a week, not sleeping and bursting into 
tears all the time. But anyway, after a time I calmed down. 
Sometimes I think you can learn a lot from rejection and 
how you can improve. If you don’t try, you’ll never get 
anything.
Answer Key
UNIT 1. HOW ARE YOU FEELING TODAY?
I’ve got a lump in my throat (pages 8-9)
Activity 1
1 b, 2 c, 3 a
Activity 2
1   There was persecution in his country of origin so he came 
to the UK to fi nd a better and safer life.
2  Omar had to pay some traffi ckers to get to the UK. He 
travelled by truck and by boat.
Activity 3  
1  write an article about him  4 scientist
2  he can’t get news of his family 5 scared
3 wanted 
Activity 4
1 fi
2 fi
3 H  The people who helped him escape were traffi ckers who 
took all his money and abandoned him.
4 H Danny feels sorry for Omar.
Activity 5
1 desperate  4  beside herself     
2 heart-breaking  5  feel a bit down     
3  overtaken by fear  6  lump in my throat
Activity 6
Suggested answers:
1  It brings a lump to my throat when I see images of 
hungry children. It’s normal to feel desperate if you have 
absolutely no money.
2   The most heart-breaking thing I have ever seen was when 
a baby bird fell out of its nest and broke its wing.
3  When I feel a bit down, I go for a walk with my dog and 
breathe fresh air. This always helps to cheer me up.
4   I would be beside myself with worry if my daughter didn’t 
ring me when she was going to arrive home late.
5  I was overtaken by fear when a man came running down 
the street screaming. Fortunately, it was Halloween and 
he only wanted to scare us. 
Activity 7
Student’s own answers.
Activity 8a
1  family / friends 2 trust 3  grounded, excited
Activity 8b
1   Cheryl fi nds it diffi cult to express her emotions when she 
is with strangers.
2   Dena fi nds it diffi cult to express herself when she’s upset.
3  Glen fi nds it diffi cult to express his emotions when he’s 
with his family.
4  Thierno fi nds it diffi cult to communicate his emotions 
when he is angry.
Activity 9a
1 annoying  5 frightening
2  frustrated / frustrating 6 distressed / distressing
3  compelled / compelling  7 overwhelmed
4  disappointed / disappointing
Activity 9b
1 overwhelming 3 compelling  5 disappointment
2 distress  4 frustrated  6 desperation
Activity 10 
Suggested answer:
I fi nd it easier to express my feeling to my friends, but I have 
a diffi cult time expressing my feelings to women. I think they 
are going to laugh at me, and it makes me keep quiet. People 
who look me in the eye really help me when I’m trying to 
share my feelings. However, I have a hard time expressing 
my feelings when the person I’m talking to isn’t serious.

168. 167THAT’S ENGLISH!
READING (pages 10-11)
Activity 1a
Suggested answers:
1  angry / furious / infuriated / enraged
2  upset / distressed / desperate / hopeless
3  sad / depressed / grief-stricken / devastated
4  (fi rst) worried / anxious / upset – (then) relieved / overjoyed
Activity 1b
1 rage    2  relieved    3  ecstatic    4  Grief    5  Despair    6  Distress
Activity 2
2 
Activity 3
1b, 2b, 3a, 4b, 5b, 6c
Activity 4
Suggested answer:
Maybe he’s happy because he thinks his wife has changed, 
but I don’t think he realises that she had turned into a robot. 
Activity 5a
2  It moved her to tears.
3  You give me the creeps.
4  She poured her heart out.
5  It hit her really hard. 
6  She was almost beside herself with rage and grief.
7  It was too easy to hurt her feelings.
Activity 5b
2  hurt, feelings  5  poured, heart out
3  go to pieces  6  hit, hard
4  gives, creeps 7  moved, to tears
Activity 6
Student’s own answers.
LANGUAGE STUDY (pages 12-13)
Activity 1a
-ed, -ing
Activity 1b
 1  exhausted   7 depressing
 2  tiring   8 exhilarated
 3  boring   9 disenchanted
 4  thrilling   10 stimulated
 5  interesting   11 inspired
 6 motivated 
 Activity 2a 
1 angry 2 surprised
 3 afraid 4 funny 5 disgusted 6 sad
Activity 2b
2  very funny 4  very surprised 6  very disgusted
3  very angry 5  very afraid
Activity 2c
1  furious / enraged  4  terrifying / horrifying
2  hideous / repulsive 5  hilarious / sidesplitting
3  astonished / astounded 6  grief-stricken / heartbroken
Activity 3a 
The speakers’ intonation goes up −  and then down ’  on the 
modifi ers and down ’  on the extreme adjectives.
 −                ’     
absolutely terrifying! 
 −                           −            ’
utterly and completely repulsive! 
Activity 4a
1 absolutely   2 completely   3 a little bit   4 very
Activity 4b 
1 very   2 a little bit   3 utterly   4 very   5 slightly
Activity 5a
Suggested answers:
Gradable Non-gradable
Plot
interesting / 
original / exciting / 
entertaining / sad 
/ nice / funny
fascinating / 
excellent / thrilling / 
gripping / moving / 
uplifting / sidesplitting / 
hilarious
Script
Actors
good / boring
fantastic / brilliant / 
inspiring / amazing / 
tedious / superb
Director
Activity 5b
Suggested answer:
A: What did you think of the actors?
B: I thought the actors did a great job.
A: Only great? I thought they were absolutely brilliant.
B: What about the director?
A:  Personally, I was surprised how good the directing was.
B:  Yes, I was really astonished because his last fi lm was 
quiet bad. 
A:  And what about the script? 
B:  It was really funny.
A:  Funny? It was absolutely hilarious.
B:  Yes, you’re right. It was sidesplitting.
Activity 6a
1 sobbing   2 giggle   3 gasped   4 chuckle    
Activity 6b
 1 moving  8 giggled
 2 moved  9 burst
 3 touching  10 sob
 4  touched / touches  11 gasp
 5 chuckle  12 gasped
 6 burst  13 overcome
 7  Giggle / Giggling 14 paralysed
Activity 6c
1  paralysed with fear
2 chuckled 
3  gasped with astonishment, burst out laughing  
4  overcome, burst into tears
5 giggled
6 touched 
Activity 7a
1a, 2a, 3c, 4c, 5b
Activity 7b
1b, 2a, 3e, 4d, 5c
Activity 8
2  He found it surprising that she didn’t enjoy herself more.
3  I would appreciate it if you tried to make less noise.
4  I take it that there must be some kind of problem.
5  He doesn’t like it here.
Wearing your emotions on your sleeve (page 14)
Activity 1
Student’s own answers.

169. Answer Key
THAT’S ENGLISH!
168
Activity 2
1b, 2c, 3b, 4a, 5c, 6b
Activity 3
Student’s own answers.
Activity 4
Jamaica O  South Africa O  Australia H
New Zealand H  Scotland H  Canada O
There is a difference of opinion from the Americans.
Activity 5
1 lip 2 reserved  3 emotions  4  inside   
Activity 6 
1 Florida   2 Segway   3  Freedom Tower
Activity 7
1  14 million 3  South American 5 Havana
2 Magic  4 Freedom  6  street/block party 
Activity 8
Suggested answers:
1   For me, emotional intelligence is the ability to put yourself 
in somebody else’s place and imagine how they see 
things. I think this can help you solve problems because it 
gives you more understanding. 
2  I wouldn’t like to be a doormatty partner because I am 
ambitious and want to have my own career.
3   I would like to visit Miami because it is a multi-cultural city 
and has great nightclubs where you can listen to different 
kinds of music. The beach is also spectacular and I love hot 
weather.
4  I think it’s important to keep a stiff upper lip when things 
aren’t going your way. You need to stay strong and 
positive to turn things around.
SKILLS WORK (page 15)
Activity 1
Student’s own answers.
Activity 2
1   The article was written by a man. We know this because at 
the end, he makes a remark that he addresses directly to 
women … ‘So, ladies, don’t let your feelings be hurt ... etc.
2   Student’s own answers.
Activity 3
1 emotional  3 stressed
  5 reassured
2  distressing / upsetting 4  distressed / upset
Activity 4a
In the fi rst couple, the woman, Charo, is the most emotional 
person, and in the second couple, Gianni, the man, is the 
most emotional.
Activity 4b
1   It used to hurt Charo’s feelings when Mark wouldn’t talk to 
her about how he was feeling.
2   Charo says that Mark copes with his emotions by keeping 
them inside.
3   Mark explains the fact that he fi nds in diffi cult to talk about 
his emotions by saying that he comes from a family where 
people didn’t do this.
4  Gianni gets beside himself with rage when he thinks 
critics have criticised his performance unfairly.
5   Sunita was hit hard by her father’s death.
Activity 5
Suggested answer:
Well, I’d say that knowing and accepting that you’re different 
is the fi rst step towards a healthy relationship. Moreover, 
respecting each other’s way of dealing with one’s emotions 
is the key to a lasting relationship. Give each other the time 
and space that is needed, but also be there to support and 
understand the other person. Don’t try to change the other 
person. That will only make the relationship fail.
WRITING (pages 16-17) 
Activity 1a
3
Activity 1b
1, 4, 5
Activity 2
1f, 2b, 3d, 4e, 5g, 6a, 7c
Activity 3
relief, fear, joy, ecstasy, despair, surprise
Activity 4
1 at fi rst    2  then    3  fi nally    4  surprisingly    5  for one moment
Activity 5
1  The action took place in a town in the Congo some years 
ago.
2   The writer and rebel soldiers were involved.
3  The key event is when the soldier fi nds her hiding under 
the bed.
4  The writer was so frightened because she thought the 
rebel soldiers would severely beat her if they found her. 
She thought that they would kill her. 
Activity 6
1  devastated by  4 desperate
2  fainted with terror 5  turned my blood to ice 
3 ecstatic
Activity 7a
1   past  continuous: was planning, were looking for
2   past  perfect: had broken out, and past perfect continuous: 
had been working
Activity 7b
1  was driving, had stayed, was feeling  
2  was working, had / had to, was fi nding  
3  wasn’t enjoying, hadn’t met, was feeling 
Activity 8a
1b, 2a, 3b
Activity 8b
Suggested answers:
1  We ended up having the most memorable and enjoyable 
afternoon that I can remember.
2  This taught me that perseverance and hard work really 
pays off.
3  I realised that everything can’t be perfect; we need to 
accept things as they come and make the best of them.
Activity 9a
Student’s own answers.
Activity 9b
Suggested answer:
This happened almost 25 years now when I became ill while 
travelling in China. I had used the last of my money to buy my 
train ticket home, and unfortunately, the guard on our train, a 
huge, fi erce woman, seemed to hate me. She kept shouting at 
me, and even seemed to try to throw me off the train. As we 
were approaching the Russian border, the guard came back 
and pulled me out of my seat. I had a high temperature by then 
and was in a sort of delirium. I knew she was going to throw 
me out of the train, and I was utterly terrifi ed. She picked me up 
and I tried to scream, but the noise stuck in my throat. I closed 
my eyes in panic, but when I opened them again I found that 

170. 169THAT’S ENGLISH!
she was lying me down gently in a bunk in clean white sheets 
in a fi rst-class carriage. I was so relieved and grateful. I was 
very frightened and shaken by this terrifying experience, but 
as soon as we got to the station, I bought the guard a nice gift.   
UNIT 2. IT’S JUST GOOD MANNERS
When in Rome … (pages 18-19)
Activity 1
1 taxi    2  trousers    3  mobile    4  mum    5  lift    6  pavement
Activity 2
1   She criticises the fact that Bridget is late and that she puts 
her work before her plans with Anthony.
2  In British restaurants you don’t automatically get iced 
water or extra coffee.
Activity 3
1 fl  
2 fi  She talks all the time and tells people about herself. 
Anthony says, ‘She’d go on forever if I don’t stop her’.
3 fi  The Americans are less reserved than the British – for 
example, Shelly’s mother. The English keep themselves 
to themselves more than the Americans.    
4 fi  She has to go to Paris for work.
5 fl 
Activity 4
1   Bridget is upset with the shop assistant because he won’t 
give her his attention and is quite rude.
2   Because she helped him with his crossword puzzles.     
3  He is taking Shelly to the West End (the theatrical district 
of London) to see the musical, Mamma Mia.    
4  She has bought tickets for her and Anthony to go to the 
States next summer.
Activity 5
1  to fi nd something very surprising 
2  to be introverted and reserved
3  to avoid a topic
4  to adapt your behaviour  
Activity 6
1  when in Rome, do as the Romans do
2  don’t go there
3  blow me down
4  keep themselves to themselves
Activity 7
Suggested answer:
One example of essential good manners for me is turning your 
mobile phone off when you are in company. I can’t stand it 
when people are always fi ddling with their phones and looking 
at their messages during a social occasion. People who chew 
with their mouths open really annoy me the most. I think it is 
disgusting and they really should be more considerate.
Activity 8
Student’s own answers.
Activity 9a 
1  Kristen and Gina think they are not creatures of habit.
2  Cheryl is a religious person.
3  Cheryl, Victor and Borislav mention what they do at the 
beginning of the day / after waking up in the morning.
4  Thierno mentions OCD.
5  Nicole would like to be less of a creature of habit in her 
free time.
Activity 9b
1  Start off  4  don’t like change
2  take care of  5  my routine
3  same way
Activity 10a
1d, 2c, 3e, 4b, 5a
Activity 10b
Suggested answers:
1  You’re always going on about buying a new house.
2  In my country, it’s common (for people) to shake hands 
the fi rst time they meet.
3   She has to choose blue; she doesn’t like any other colour.
4   They’re always trying new diets because they want to lose 
weight.
5  He will never make decisions for himself, so I always 
decide for him.
Activity 11
Suggested answer:
I am a creature of habit. I need order in my life so everything 
must always be the same. I always do things in the same way 
and at the same time. If not, I fi nd I get nervous and upset.
READING (pages 20-21)
Activity 1a
1  have good manners  4  blush / feel embarrassed
2 boast  5  slap someone on the back
3 hug  6  pick your nose
Activity 1b
1  have good manners  4 boast
2  slap, on the back  5  blush, feel embarrassed
3 hug  6  pick your nose
Activity 2
3 a British magazine
Activity 3 
Suggested answers:
1   Success is necessary for status in LA. / Status depends on 
success.
2   Angelinos don’t value modesty like the British do.
3  Americans have to work very hard and hard work has a 
high value in their culture.
4  Angelinos tend to take a very optimistic and positive 
attitude towards life even when they have big problems. / 
Optimism is highly valued by Angelinos.
5  Angelinos hug their colleagues, which Ralph found 
diffi cult at fi rst, but now he’s getting used to it. / Angelinos 
are friendly and demonstrative, and they show it by 
hugging people and slapping them on the back.
6 
 Good manners in LA are the same as in Britain, but 
Angelinos tend to swear and drink less and don’t tell rude 
jokes.
Activity 4
1 fl    
2 fi  Angelinos really admire very successful people. (Success 
is very much admired and respected in LA.)    
3 fi  Modesty is important to the British. You shouldn’t boast 
about your success. (Success is more important to the 
Angelinos and it’s fi ne to talk about your achievements.)   
4 fl    
5 fl   
6 fi  He’s getting used to hugging and starting to appreciate it.
Activity 5
1  work ethic     5  culture shock
2  status symbol     6 self-deprecation
3  physically demonstrative     7  puritanical streak
4  a stigma attached    

171. Answer Key
THAT’S ENGLISH!
170
Activity 6
Suggested answers:
2  Among my possessions, the object that is closest to a 
status symbol is my car because it cost a lot of money 
and people look at me as I drive by.
3  I do consider myself a physically demonstrative person. I 
often kiss and hug my girlfriend in public. I think it’s great 
to show people how you feel about them.
4   When people are self-deprecating, I try to make them see 
their good qualities and I try to boost their self-esteem by 
telling them how good and important they are.
5  In our society, I think there is a stigma attached to people 
who have a mental illness. People still stare at others and 
it is awkward and embarrassing.
LANGUAGE STUDY (pages 22-23)
Activity 1a 
1 shopping   2 eating out   3 travelling
Activity 1b
1   She’ll often make a list before she goes out, but she won’t 
always follow it. She’s constantly looking for bargains.
2   Robert will always visit the kitchens of a restaurant before 
he eats out. He’s constantly trying new places.
3  He’s always experimenting with ways to carry as little 
luggage as possible. He’ll try to fi nd somewhere to eat 
before he gets on the plane.
Activity 1c
 1  ’ll, make   6  ’m, trying
 2  won’t, follow   7  ’ll, get
 3  ’m, looking   8  ’ll, have
 4  ’ll, visit   9  ’m, experimenting
 5  ’ll, put   10  ’ll try
Activity 2
Suggested answers:
When I’m meeting friends for dinner, I’ll always choose the 
restaurant. That way, I know I will like the food.
I’ll always make a list before I do the shopping. I’ll almost 
always buy only what is on the list, and that way I don’t 
spend too much.
I’ll always book a hotel with a swimming pool when I travel. 
I’m constantly trying to stay fi t and the pool is a great way 
to do so.  
Activity 3
 2  ’ll never help  7  ‘s, making 
 3  ’s, moaning   8  ‘s, talking
 4  ’ll spend   9  ’ll buy
 5  ’ll get   10  ‘ll make
 6  won’t speak 
Activity 4
2   I carried on believing that we would soon be moving back 
to LA.
3   When he told me about staying in London, I cried and cried.
4   I kept on hoping that our marriage would work.
5   I went on trying to fi nd a job. I refused to give up. 
6  I tried to earn more money so she’d be happy: I worked 
and worked.
7   He is always coming home late from the offi ce.
Activity 5a
1 don’t fi nd   2 are   3 -ing or a noun
Activity 5b 
1  ‘m used to   5  ’m used to feeling
2  get used to being  6  am used to / am getting used to
3  was used to being  7  get used to
4  get used to driving 8  get used to
Activity 6
1  used to live  5  would never speak
2  didn’t use to be  6  used to want to
3  would make / used to make 7  would sing
4  got used to  8  used to wonder
Activity 7a
Suggested answers:
I used to play football with my friends every day.
I used to be quite short, but now I’m the tallest one in my 
class.
I used to watch TV every morning before I went to school. I 
just loved watching cartoons.  
I didn’t use to be outgoing when I was younger, but now 
I’m the life and soul of the party.
I didn’t use to have long hair because it bothered me.
I didn’t use to be very responsible. In fact, my mother 
always complained about it.
I’d get up late at the weekend. I really needed to catch up 
on my sleep.
I’d buy my clothes at the sales. There were always good 
bargains.
I’d play with our dog in the park. He loved fetching the ball. 
I would never play football with the boys at recess. They 
always cheated.
I would never get up when the alarm clock went off. I was 
always too sleepy.
I wouldn’t watch TV after school. It bored me.
Activity 7b
Suggested answers:
I’m getting used to having lunch at three in the afternoon.
I’m used to going to the gym to work out three times a week.
I’m gradually getting used to the humidity in this city.
Activity 8a
1  adapt to  4  talking up
2  put, down  5  cope with
3  fi t in
Activity 8b 
Suggested answers:
2   I often fi nd it diffi cult to cope with people who don’t listen. 
They really get on my nerves.
3  Something I’ve had to adapt to is eating so late in the 
evening.
4  When someone brings up the topic of politics, in 
conversation, I try to change the subject. It’s something I 
try to avoid it at all cost.
Modern working habits (page 24)
Activity 1
Student’s own answers.
Activity 2 
1 fi  
2 fi   
3 fi 
4 H  Salesforce encourages the spirit of innovation in its 
employees.     
5 H  She says it’s important to separate out the two.    
6 H  He says trust is a fundamental thing in creating a great 
workplace.

172. 171THAT’S ENGLISH!
Activity 3
Student’s own answers.
Activity 4
1 Canada  3 England  5  New Zealand
2 India  4 Jamaica  6  South Africa
Activity 5
1c, 2a, 3b
Activity 6 
1  It’s a traditional Seminole (platform) hut / dwelling used 
for cooking, sleeping and eating. 
2   It took her two months to make the sweet grass basket.   
3   Because they refused European rule.    
4   The mother is the head of the family.    
5   They belong to the Bird clan.
Activity 7
Suggested answer:
I think one of the qualities Spanish people value most is 
sincerity. It’s very important to come across as a sincere person 
who means what they say. It is important to feel trusted.
I don’t think the Spanish value politeness as much as in 
some other cultures. I sometimes think Spanish people are 
being rude when they ask for something. They use very 
direct speech and it sounds impolite. Whereas, in England 
we say please and thank you for everything.
SKILLS WORK (page 25)
Activity 1 
Suggested answer:
I don’t really know and I haven’t heard anything about 
undiscovered tribes, but I think there must be some in the 
Amazon Jungle or in Indonesia. These are large areas with 
a lot of vegetation and unexplored areas. These would be 
good areas for undiscovered tribes to live in.
Activity 2a
Suggested answer:
The Sentinelese are extremely hostile towards strangers 
and usually attack them.
Activity 2b
Where they live tiny island in the Bay of Bengal
Diet jungle fruits, fi sh and honey
Size of population100-250 people
Traditional greeting
to sit on your friend’s knee and slap 
your right buttock
Activity 3
1   They look after fi re very carefully because they don’t know 
how to start a fi re.
2  Laila is surprised by the fact that the Sentinelese don’t 
have any leaders.
3  She says that the Sentinelese have an ideal life because 
they don’t have to work or organise anything. Their 
environment gives them everything they need for food, 
clothes and shelter.
4
  The three examples that Sanjay gives of how Sentinelese 
society might seem very primitive to us are that their songs 
only have two notes, they can’t count to above two (after 
which they say ‘many’) and their only form of art is body 
painting.
Activity 4
Suggested answer:
The Sentinelese live on an island off the coast of India and 
follow a way of life that is probably similar to how our 
ancestors lived thousands of years ago. The population of 
the Sentinelese is estimated to be between 100 to 250 in 
total. Because the sea and the jungle give them everything 
they need to survive, their civilization hasn’t evolved. The 
Sentinelese don’t wear clothes or even practise agriculture, 
but live off a diet of fruits from the jungle, fi sh and honey. 
It’s true that they could learn a lot from modern society, 
but since they don’t have to work or worry about money or 
survival they have more freedom than we do.
SPEAKING (pages 26-27)
Activity 1
Suggested answers:
1   Student’s own answer.
2  Swearing is only acceptable when you are with your 
friends, but never in a social situation.
3  There are many words that are taboo and I would never 
use. My parents taught me other ways of expressing 
these words that don’t offend anyone.
Activity 2a
1  Most swearwords are related to religion, sex and bodily 
functions.
2   He mentions ‘bloody’ and ‘hell’.
3  They are of religious origin, but most people aren’t really 
aware of this.
4   An expletive is an expression used as an exclamation.
5  ‘Mind your language’ means ‘be careful what you say’ 
(because swearing is a very personal matter and it is 
important not to offend people).
Activity 2b 
1  no way  4  the last
2  on earth   5  the dreaded
3  heaven’s name, the  6  goodness sake
Activity 2c
            A                ’
1 Absolutely, no way ! 
              A                               ’
2 Why on earth did they do that? 
                               A                                   ’                  ’
3  What in heaven’s name are they doing now , the idiots? 
                 A                                                         ’
4 He’s the last person I would consider employing!
       A               ’                        A        ’
5 Don’t look now , but the dreaded  Sam is coming! 
                  A         ’        ’                    ’
6 For goodness  sake, mind your language!
Activity 3 
1  goes up and then down
2 more
3   most
Activity 4a  
1  having a laid-back attitude
2  deferential behaviour
3  public displays of affection
4  slurping your food
5 complaining
6  invading someone’s personal space
Activity 4b 
Suggested answers:
2  I like seeing public displays of affection. It reminds me of 
when I was younger!
3  I always complain if I have a problem in a shop. After all, 
I’m the customer!
4   I usually defer to my parents. They are so wise!
5   I have a more laid-back attitude to life than years ago. Live 
and let live!

173. Answer Key
THAT’S ENGLISH!
172
Activity 5a 
1 culture  5  both the British and the Japanese
2  British   6 protects
3  kiss   7  be eccentric
4 more 
Activity 5b 
1  In   5 only
2  Generally    6 let
3 Funnily  7 contrast
4  Take,   8 all
Activity 5c 
Drawing attention to a funny or surprising fact: Surprisingly 
Illustrating a point: To give you an idea …
Contrasting: On the other hand … , But in fact / actually
Concluding / summarizing: To conclude / sum up
Activity 6a
Suggested answers:
Spain the United States
food
Meals – social 
time – take time to 
sit down and talk to 
family and friends.
families eat together
Don’t take time to 
eat – eat at desk in 
the offi ce.
People often eat 
alone, quickly.
quite a lot of fast 
food
money 
and work
Most people have 
fi ve weeks’ holiday 
a year.
important to have 
leisure time as well 
as work
very important to 
work hard
People only have 
about two weeks’ 
holiday a year.
attitudes 
towards 
animals 
and 
children
Children part 
of social life – 
participate – we 
expect them to 
behave more like 
adults.
The Spanish spend 
less money on 
pets and are not so 
sentimental about 
them.
Children’s life is 
separate from adult 
social life – they go 
to bed early.
The Americans give 
their animals lots of 
attention and spend 
lots of money on 
them.
Activity 6b
I am going to talk about the differences between Spanish 
and American culture. In my experience, the thing that 
a visitor to the other country notices fi rst is the different 
attitude towards food. In Spain, people take time to eat, for 
example, most people take at least an hour in the middle of 
the day to stop working and eat lunch. This is in contrast to 
the United States, where people only stop for a very short 
time, for example half an hour, and lots of people eat lunch 
at their desks.
Not only do lots of Americans not stop working for lunch, 
they also generally work more than we do in Spain. Most 
Spanish employers give their workers four or fi ve weeks’ 
holiday a year, but in the United States, many people don’t 
have more than two.  
Another difference between Spanish and American culture 
is the different attitudes towards children. In Spain, we like 
our children to be with us all the time. They come to parties 
and restaurants and it’s no problem even if this means they 
go bed late. In the United States, however, children have 
a separate life from adults. They are not welcome at adult 
parties and it is considered important that they go to bed 
early. On the other hand, Americans spend more time 
organising activities especially for children. 
All in all, the Spanish and American cultures are quite 
different from each other, but that doesn’t mean that we 
can’t appreciate each other’s countries and enjoy the 
experience of a different way of life.
UNIT 3. A BRIGHT FUTURE
Exceptionally gifted (pages 28-29)
Activity 1
Student’s own answers.
Activity 2 
1   Rosie’s not participating in class, doesn’t pay attention and 
the teacher thinks she might have learning diffi culties. He’s 
also worried about her future when she gets to secondary 
school.
2   A possible reason could be a lack of motivation.  
Activity 3
1  The teacher said Rosie didn’t participate in class or pay 
attention. 
2  The teacher suggested that Rosie may have learning 
diffi culties.
3  Karen read the title as ‘The mess made in the 20C’ not 
‘The mass media in the 20C’.
4  Karen had dyslexia and had lessons with a special needs 
teacher.
5  Karen offers to ask her friend Laura, an educational 
psychologist, about Rosie’s problems.
Activity 4
1 fi
2 fi
3 H It’s diffi cult to predict the outcome of the tests.
4 fi
5 fi
Activity 5
1b, 2a, 3b, 4a, 5b      
Activity 6
1  doubt was cast  4 bound
2  exceptionally gifted  5 mind-bending
3  blinded me with science
Activity 7 
Suggested answers:
1  I really understand how Rosie felt because I was always 
being told off for not paying attention. I made a lot of 
spelling mistakes. I hated going to school and in the end 
my parents took me to the doctor. He did some tests. In 
fact, I couldn’t see the board and I needed glasses. After 
that, things got a lot better!
2  I didn’t have a problem like that but I recall one of my 
friends was often in trouble for being late and forgetting 
his books all the time. He was really intelligent and could 
answer all the questions the teacher asked but his writing 
and spelling were terrible. In the end he found out he 
had dyslexia and he had some special help. Now he’s a 
university professor!
Activity 8
1  Student’s own answers.
2   solving  problems  (Victor)  everyday  life  (Jenna, Thierno)    
studying (Diquietta, Chelsi)  career decisions (Cheryl)

174. 173THAT’S ENGLISH!
Activity 9a
1  Victor  3 Thierno  5  Diquietta and Chelsi
2 Cheryl  4 Jenna  6 Borislav
Activity 9b
1 ‘re supposed      2  guess      3  try to fi gure out      4  smart
Activity 10a
1c, 2d, 3b, 4a
Activity 10b
Suggested answers: 
1   I guess something very intelligent would be understanding 
what kind of actions will help you to do well in life. You 
should avoid actions that will spoil your opportunities. 
2   I’m good at fi guring out ways to solve practical problems 
but I’m not good at fi guring out why people behave like 
they do.
3   Doing everything you’re supposed to do is quite diffi cult – 
you have to accept that you can’t do everything.
4  Some people think getting drunk is smart but in my 
opinion it’s a waste of time and money. You can still have 
fun if you just drink a moderate amount.
Activity 10c 
1  smart   5  exceptionally gifted
2  bound to  6  supposed to
3 mind-bending  7  blind you with science
4  doubt has been cast  8 guess
Activity 11
Suggested answer:
I remember I didn’t listen to my teacher’s advice about my 
studies and later I realised that was a big mistake. He told me 
to study the subjects I was really interested in but I wanted 
to make a lot of money and I studied law – even though I 
wasn’t interested in it. The law books were mind-bending. 
That wasn’t a smart idea. It was bound to be a disaster and 
I failed the course. It takes maturity to fi gure out what’s best 
for you. I guess we all make mistakes when we’re young.
READING (pages 30-31)
Activity 1a
Advantages: 3, 6
Potential dangers: 1, 2, 4, 5
Activity 1b
The development of artifi cial intelligence could mean the end 
of the human race, unemployment and even an increase in 
terrorism.
Activity 2
1c, 2e, 3d, 4a, 5b
Activity 3
2
Activity 4
1 fi  ‘Ray Kurzweil started out as a technology whizzkid 
whose unusual theories and predictions have often 
become reality.’ ‘He is also the brains behind many 
devices that have transformed the world, such as the 
fi rst computer program that could actually read type.’
2 fl  ‘Colleagues recall thinking Kurzweil was mad, but now 
his views are more accepted.’ ‘Recently Kurzweil was 
made leader of Google’s artifi cial intelligence (AI) project.’ 
3 fl  ‘Kurzweil now predicts that the moment when a 
computer will show intelligent behaviour similar to a 
human’s will be reached in 2029.’ (They don’t know, it is 
only a prediction.)
4 fi   ‘At present, computers don’t understand the meaning 
of what we write, so they can’t interpret the message.’
5 fl  ‘He even feels that the changes we are going to see will 
be benefi cial for and desired by everyone – for him, it’s 
a no-brainer.’
6 fi   ‘Hawking admits this is very useful.’
7 fi  ‘The development of full artifi cial intelligence could 
spell the end of the human race.’  ‘It would take off on 
its own, and redesign itself at an ever increasing rate.’
8 fl  ‘Similar guidelines on controlling DNA technology 
have worked well for 39 years so it’s not rocket science 
to protect ourselves.’
Activity 5
1f, 2d, 3a, 4g, 5b, 6e, 7c
Activity 6
1  the brainchild  5  it’s not rocket science
2 whizzkid  6  to brainstorm
3  the brains behind  7  a no-brainer
4 brainpower
LANGUAGE STUDY (pages 32-33)
Activity 1
2  My daughter’s studying a Masters in Intelligence Studies 
next year.
3   Are you going to take the test? It’s very diffi cult.
4   He’s going to open a language academy.
5   I’m having a study group meeting at my place on Friday at 
8:00 p.m.
6   I’m attending a lecture on multiple intelligences on Saturday.
Activity 2
1  will be using  4  will be travelling
2  will have fallen  5  will have disappeared
3  will have dropped
Activity 3a
He is describing the itinerary of events to the tourists on a 
tour of Scotland.
Activity 3b 
1  ‘ll be stopping 3  ‘ll be passing
2  ‘ll be visiting 4  ’ll be spending
Activity 3c
We can use the present continuous in extracts 1, 2 and 4. 
Activity 3d
1  ‘m seeing / ’ll be seeing
2  Are, going / Will, be going
3  Are, going / Will, be going
4  will be seeing
5  are, stopping / will, be stopping
6  ‘re staying / ‘ll be staying
7  are moving / ‘ll be moving
8  ‘re passing by / ‘ll be passing by 
Activity 4a
1d, 2g, 3f, 4b, 5e, 6a, 7c
Activity 4b
1  is going to fall  5  will have fi nished
2  ’ll call   6 leaves
3  ’ll be taking   7  are coming
4  is going to have 
Activity 5a
1 just   2 even   3 only   4 just   5 even 
Activity 5b
The sentences with the word in brackets are more emphatic.

175. Answer Key
THAT’S ENGLISH!
174
Activity 5c
1  Lauren can’t even sew a button on a shirt.
2 He just / only wants to be left alone to think.
3  This exam is just too diffi cult.
4   The  students just won’t listen to me. / The students won’t 
even listen to me. 
5   They only sleep in fi ve-star hotels so no bed and breakfast 
for them!
6  My exam results were just as I’d expected.
Activity 6a
The silent e causes the vowels to change into a long vowel 
or a diphthong.
Activity 6c
1 made   2 us   3 strip   4 bite   5 cute   6 rat
Activity 7a
They are talking about a past holiday in Venice.
Activity 7b
1d, 2b, 3f, 4e, 5g, 6a, 7c
Activity 7c
1 recalls  4 souvenir
2  memory   5  remember, recollection
3 retrieve  6 remind
Activity 8
 1 brainpower
 2 no-brainer
 3 is starting / will be starting / is going to start
 4 will be providing
 5 will have built
 6 are going to extend / will extend / will be extending
 7 recall
 8 reminds
 9 is going to serve / will be serving
 10 not rocket science
Intelligent decisions (page 34)
Activity 1
Suggested answer:
I think dogs and monkeys are very intelligent. They are 
capable of learning to do things. I also consider dolphins to 
be intelligent, but I don’t think birds are intelligent.
Activity 2
1b, 2c, 3a
Activity 3
1 H  Research has shown that other primates are highly 
intelligent and use tools.
2 fi
3 fi
4 H  It is diffi cult to say between different species which is the 
most intelligent; it is related to the environment and survival.
5 fi
6 H  Pigs are one of the very few animals that have this ability.
Activity 4
1d, 2f, 3e, 4c, 5a, 6b
Activity 5
Suggested answers:
1   I once visited Marbella and was amazed to see all the posh 
restaurants and shops. The yachts that were in the port 
were quite amazing as well. 
2   I would expect to see these types of things as well as spas 
and fancy wellness centres.
Activity 6
1  sunshine getaway place  5  made his fortune
2  high-end, iconic  6  Spanish Colonial Revival
3  short term, in season  7  stunning architecture
4  self-made millionaire
Activity 7
Suggested answer:
There are plenty of options for the least intelligent decision, 
but I’d have to say it was privatising things like the water 
supply and the railways. Now making money is the most 
important thing to these private companies, rather than 
providing a good service.
In my opinion the most intelligent decision was making 
all university education free in 1944. That resulted in many 
smart people from poorer families having the chance to 
fulfi l their potential.
SKILLS WORK (page 35)
Activity 1
Adam Kirby is a child genius.
Activity 2
1  He’ll be able to play with children similar to him in 
intelligence and he’ll get help with accessing the kind of 
education that he needs.
2   She thinks it’s pointless putting him in Mensa because he is 
too young. And his parents are doing it to get free publicity.
3  Dominic says that Adam’s abilities should be celebrated 
as long as he has a normal childhood.
4  She would let a small child have the freedom to learn 
through play and having fun.
5   Dominic thinks that intelligence and a good education are 
the main things for success in the future.
   Laura thinks good people skills are just as important as 
intelligence to succeed in life.  
Activity 3
Who do 
they agree 
with most: 
Dominic or 
Laura?
Reasons given
Speaker 1 Dominic
That little boy obviously loves 
learning and it would be 
wrong not to encourage him.
Speaker 2  Laura
Status, career, qualifi cations 
don’t necessarily lead to 
personal fulfi lment or a 
happy home life.
We should value people not 
just for their academic ability 
but for their character, or 
other abilities.
Speaker 3 Laura
There are numerous 
examples of poor children 
who were taught at home by 
pushy parents and ended up 
being unhappy. Let children 
be children while they can.
Speaker 4 Dominic
If the parents can access 
specialised schooling through 
joining a group then it’s a 
good idea − otherwise the 
boy is going to be bored and 
miserable. Parents have to do 
what they think is best.

176. 175THAT’S ENGLISH!
Activity 4
Suggested answer:
I totally disagree with pushing young children too hard to 
achieve academic success early. I’m not at all comfortable 
with the idea of babies joining an elitist group of highly 
intelligent people. Surely the parents of intelligent children 
need to be very careful not to make them grow up too fast. 
In fact, all they need to do is make sure the child has lots of 
opportunities to play and have new experiences so that the 
child develops his potential.
If the child seems very intelligent, they’ll soon get bored 
with normal activities, so why not let them meet other very 
intelligent people? There’s nothing wrong in stimulating 
intelligence as long as the child is encouraged to play with 
other children and given love and security. They’ll be able to 
develop emotionally as well as intellectually.
WRITING (pages 36-37)
Activity 1
1
Activity 2a
1 informal
2  people who have similar interests to the writer
3  personal examples
4 includes
Activity 2b
1D, 2B, 3A, 4C
Activity 3a
1b, 2c, 3a
Order: 2, 1, 3
Activity 3b
Topic sentence: Some teachers argue that using social media 
is affecting young people’s reading ability and concentration 
span but I’m not convinced. 
Supporting sentences: It’s true that nearly half of 
18-24-year-olds never read for pleasure and the average 
attention span has halved in the last ten years. There’s 
evidence though, that young people’s research skills and 
visual intelligence have improved greatly. 
Concluding sentence: So it isn’t all bad news.
Activity 4a
2
Activity 4b
Suggested answers:
2  Do we really want to return to the bad old days?
3  Why would someone do that?
4  Do you like adventure and new challenges?
5  What is the solution to this problem?
Activity 5
Student’s own answers.
Activity 6a
The paragraph doesn’t have supporting sentences.
The ideal number of topics in a paragraph is one.
Activity 6b 
1   Studying hard is seen by some people as a complete waste 
of time, but in fact, it can lead you to a successful career.
2  One example is being able to meet successful people at 
university. Someone may offer you a career opportunity.
3  To conclude, people need to realise that developing 
correct social behaviour and life skills are just as important 
as academic and career success.
Activity 7
Suggested answer: 
Brains or beauty? Which brings greater success in life?
Who would you rather be – Angelina Jolie or Einstein? 
Fortunately you don’t have to make that choice but think for 
a moment whether being very attractive or intelligent leads 
to more success and fulfi lment. Of course, it also depends 
on how you measure success in life.
Being good-looking undoubtedly brings social success 
in many circles, particularly with young people. Attractive 
people are always in demand and invited to many social 
events. They are also likely to be preferred at work over more 
average-looking colleagues. Many researchers have found 
that tall, good-looking men and beautiful women have a 
signifi cant advantage when it comes to being interviewed, 
offered a job and promotion. However, I think all this is a 
superfi cial way of assessing a person.
So is it better to be a genius? Academic success usually 
leads to better qualifi cations and hopefully an interesting 
and well-paid job. Millions of parents worldwide spend time 
and money helping their children to pass the vital exams 
that will open the door to a career in law or medicine, for 
example. But from my own experience, I found at the end of 
my studies that I was good at exams but had few practical 
life skills. Being intelligent is an advantage in life but it’s not 
everything you need.
Returning to the opening question – Angelina or Einstein 
– points us in the right direction in my opinion. Ms Jolie 
is beautiful not only on the outside, but also on the inside. 
She is a caring mother and passionate about helping needy 
children. It’s no use looking gorgeous if you are unkind and 
selfi sh because eventually people will avoid you. Albert 
Einstein was a genius but a popular and modest man who 
could admit being wrong and had a positive outlook on life. 
He said character was more important than intellect and I 
would agree. Success in life comes from building good 
relationships rather than looks and exam results.
UNIT 4. EVERY LITTLE BIT HELPS
A friend in need (pages 38-39)
Activity 1 
Student’s own answers.
Activity 2
1  They remember Omar saying that time is worth more 
than money and that to give is everything.
2   Mrs Dalton can babysit Mo while Jen is at work. 
Activity 3
1b, 2b, 3a, 4b 
Activity 4
1  Karen feels confi dent that she can take the shrub out 
easily but she is wrong.
2   Jen has split up with her partner and hasn’t got much money.
3  Karen told Mrs D about Omar needing some work and 
Mrs D offers him some gardening work.
4  Danny has arranged a waitressing job for Jen and Mrs D 
will babysit while Jen goes to work.
Activity 5
1b, 2a, 3b, 4a 
Activity 6
1  what goes around, comes around
2  doing good turns 
3  a real knight in shining armour
4  to pass a favour on

177. Answer Key
THAT’S ENGLISH!
176
Activity 7
Suggested answers:
I do believe it’s true because if you are positive and helpful, 
people will want to help you but if you are unkind, then 
people will refuse to help you.
I don’t think so, because I don’t believe in karma or anything 
like that so people won’t do bad things to you if you 
accidentally did something wrong to them.
Activity 8a
1  Student’s own answers.
2  Helping others:  through work, doing voluntary work, 
being kind
  Receiving help:  from family, from teachers
Activity 8b
Kristenlistening to people and being compassionate
Dena at work because they are nurses
Nicole
helping children being diagnosed with 
disabilities like autism
Chelsi
helping the homeless, doing volunteer work, 
feeding the hungry, donating clothes
Victorbailing people out of jail
David helping someone on the side of the road
Activity 8c
1 Chelsi   2 Victor   3 Dena
Activity 9
1b, 2a, 3b
Activity 10
1  what goes around, comes around
2  household chores
3  a real knight in shining armour
4  I don’t expect payback
5  do a good turn
6  to pass the favour on
7 compassionate
Activity 11
Suggested answers:
I don’t mind accepting help because everyone needs a hand 
sometimes. People shouldn’t be too independent. One day 
you might be able to help someone else and pass the favour 
on – after all, what goes around, comes around!
Actually, I really fi nd it diffi cult to accept help. I suppose I 
don’t want people to think I’m weak.
I want to be someone that people are grateful to. I like doing 
good turns and being a real knight in shining armour. But 
I don’t expect payback – it just makes me feel good to be 
compassionate.
READING (pages 40-41)
Activity 1 
Suggested answer:
I think offering a seat to someone would be easy, but the 
other three would be hard. These three require some 
physical strength. You must be fi t to climb on the roof, to 
save someone who is drowning or help someone move 
house. Besides, some of them are quite dangerous.
Activity 2 
a3, b4, c2, d1 
Activity 3 
1   Over one million bracelets publicising the movement have 
been distributed. / Bracelets publicising the movement.
2  Last year Pay it Forward Day was celebrated in sixty-fi ve 
countries. / Countries.
3  The book has been translated into twenty languages. / 
Languages.
4  Trevor’s simple idea is to lend a hand to three people. / 
People.
5  Catherine Ryan Hyde wrote Pay it Forward in 1999. / The  
year Pay it Forward was written.
6  Trevor McKinney is twelve years old. / Trevor McKinney’s 
age.
7  The book has been published in over thirty countries. / 
The countries where Pay it Forward has been published.
Activity 4 
1a, 2b, 3b, 4b, 5a, 6b
Activity 5 
1f, 2d, 3e, 4c, 5g, 6b, 7a   
Activity 6 
1  hands are tied  5  a handout
2  near at hand  6  go hand in hand with
3  living hand-to-mouth  7  wringing your hands
4  lend a hand
Activity 7 
Suggested answers:
1  I had a really boring job in accountancy a few years ago, 
and I wanted to fi  nd something more interesting. However, 
I needed to get a better qualifi cation and I couldn’t afford 
to take time off to study. I tried taking evening classes, but 
I found it too tiring so my hands were tied and I had to 
continue working and hating it!
2   I lend a helping hand to my sister by babysitting her young 
children at weekends, and also, I often do the shopping for 
my grandparents. I sometimes lend a hand to my friends 
who don’t have a car by taking them to the station or the 
hospital if they need it.
LANGUAGE STUDY (pages 42-43)
Activity 1
 1 to start  6 being  11 baking
 2 to help   7  to sit  12 watching
 3 raising   8 doing  13  to pass
 4 to change   9 wearing  14  to keep
 5 to have  10  to sponsor
Activity 2a 
1a, 2a 
Activity 2b 
 1 to cook   5 stopping  9 seeing
 2 eating  6  to learn 10  to pick it up
 3 to inform 7  to bring 11  to check
 4 joining   8 leaving  12 talking
Activity 2c
Use Verb patternExample
Say an action fi nishes stop + -ing 12
Say why an action fi nishesstop + infi nitive11
Attempt something 
unsuccessfully
try + infi nitive 6
Attempt something to see 
what happens
try + -ing  4

178. 177THAT’S ENGLISH!
(Never) forget a past eventforget + -ing  8 
Forget something you are 
or were supposed to do
forget + infi nitive10
Recall a defi nite past eventremember + -ing   9
Recall something you are 
or were supposed to do
remember + 
infi nitive
7
Be sorry for what 
happened
regret + -ing  5
Be sorry for what you are 
going to say
regret + infi nitive3
Really like this activity love + -ing  2
Really like this activity (often 
with a time expression)
love + infi nitive 1
Activity 3  
 1 to post  5  to have  9  to return
 2 to inform  6  to get up, to go 10  to lock
 3 to help  7 turning  11 leaving
 4 seeing  8 chatting  12 skateboarding
Activity 4a 
The speaker is upset because Matt forgot to pay for his meal 
at the restaurant.
Activity 4b        
1 his 2 him 3 me  4 your
Activity 4c 
When the subjects of the main clause and the -ing clause 
are different, we can indicate this by using a possessive 
adjective or an object  pronoun before the -ing form.
Activity 5
2   She didn’t have a problem with their / them making a noise.
3   Please,  excuse my / me using your parking space.
4   The police overlooked his / him speeding.
5   Her parents forgave her crashing the car.
6   Do you mind my  / me telling you the truth?
7   I object to his / him sitting next to me.
8   Her teachers were annoyed at her failing the exam.
Activity 6a 
Formal: 1, 2, 4    Informal: 3, 5, 6
Activity 6b
 1 would, mind  6  Give, hand  11 Will
 2 at all  7 would  12  All right
 3 lend   8  Could   13 will
 4 moving   9 possibly  14 won’t
 5 of course  10 Certainly
Activity 7 
1  Could you lend a hand with the washing-up?
2  Will you please take the rubbish out?
3  Would you give me a hand with the shopping?
4  Could you possibly open the window?
5  Would you mind closing the door?
Activity 8 
 1 to collect / collecting 6  to take 11  a handout
 2 to change  7  to donate 12 laughing
 3 to raise  8 being  13 seeing
 4 hand in hand with  9  to make
 5 doing / to do  10  lend a hand
The gift of life (page 44)
Activity 1
1b, 2d, 3a, 4c 
Activity 2 
Student’s own answers.
Activity 3
1   She became ill with leukaemia and needed a bone marrow 
transplant but her brother wasn’t a match. 
2  The charity matches people with leukaemia with people 
who are willing to donate their blood stem cells.
3   Maggie Marshall feels it is an honour and a responsibility 
to help people with leukaemia.
Activity 4
1  bone marrow, survival  3  match, 60%
2  lifesaving transplant  4  pure unselfi shness
Activity 5
Suggested answer:
I think it is essential for the government to help pay for 
health care and education. These are two essential things 
that everyone needs, and they are very expensive. People 
would have to spend most of their income if the government 
didn’t help us with these matters.
Activity 6
1 d, e   2 c  3 c, e   4 b, e   5 a, e 
Activity 7
Student’s own answers.
Activity 8
1 fl
2 fi It is a park run by the Seminole Tribe. 
3 fi They kill it by constriction (suffocating it).
4 fl
5 fi They live in freshwater swamps and marshes.
6 fi The hawk represents the Everglades.
Activity 9
Suggested answer:
Overall, I think the system we have is good at supporting the 
elderly and families. However, there is room for improvement 
regarding unemployed people because recently more of 
them have had to rely on food banks because their welfare 
money hasn’t arrived. People have to rely on the charity of 
strangers to eat and they shouldn’t have to. The government 
should employ more people to make sure people are paid 
on time. 
SKILLS WORK (page 45)
Activity 1a
food poverty, waste food, supermarkets, making a profi t, 
community, food banks
Activity 1b
47 Real Junk Food Cafés (RJFC) have opened.
£30,000 profi t was made in the RJFC in Leeds last year.
There are 272  food banks in the UK now.
The RJFC in Leeds has used over 20 tonnes of waste food.
A million tonnes of food is wasted in the UK every year.
The cost of food has risen by 47% since 2003.
Activity 2 
Polly doesn’t agree with Jed.
Activity 3 
1c, 2e, 3d, 4a, 5b

179. Answer Key
THAT’S ENGLISH!
178
Activity 4 
Suggested answer:
As far as I’m concerned, food wastage is a big problem today. 
This is being made worse by big supermarkets throwing 
away usable food because it has gone past its sell-by date. I 
strongly believe that much of this food is still safe to eat. Of 
course, we need to be careful with meat and fi sh products 
but it’s easy to tell if bread or fruit is still fresh. We need to 
use our common sense and not rely on supermarkets to tell 
us what to do – after all, they are in the business of selling 
us more stuff!
SPEAKING (pages 46-47)
Activity 1a 
1h, 2g, 3e, 4b, 5a, 6c, 7d, 8f 
Activity 1b
Suggested answer:
I sponsor a young girl in Uganda. Basically, I pay for her 
education. I started doing this when she was six and now 
she’s going to university to study journalism. I’m just so 
happy to be able to help. Charity that helps less fortunate 
people really appealed to me because it wouldn’t be able 
to achieve its goals without our help. This sort of charity is 
defi nitely worthwhile.
Activity 2a
3
Activity 2b 
children’s creative arts theatre, helping people with serious 
diseases, anti-gang culture
Activity 3
Making suggestions
We might consider giving ...
How about tackling …
Stating preferences
As far as I’m concerned, ...
X appeals to me more than Y.
Slight disagreement
To be honest, that’s not how I see 
it at all.
Strong disagreementI couldn’t disagree more.
Activity 4a
1 fi
2 H  She is asking a question to clarify a point, but she isn’t 
angry. 
3 H  He just wants to make sure that the money will be used 
for real social issues.
4 fi
Activity 4b
Interrupting
2 Could I just say something here?
 3 Sorry, can I come in here.
 9 May I add something?
Correcting 
someone
 1 Sorry, I think you’ve misunderstood me.    
 7 That’s not quite what I meant. 
 10 I haven’t made myself clear.
Partial 
agreement
 4 Fair enough,  
 5 All the same,    
 6 Possibly, but ... 
 8 Even so, ...
Activity 5a
They decide to support the old people’s lunch club, the 
anti-gang charity and an anti-bullying charity.
Activity 5b
Mervyn: I have no problem with  the lunch club. b  
Laura: That sounds reasonable to me. a
Laura: Good plan. b
Mervyn: Fine by me. a
Activity 6
Suggested answer:
As far as I’m concerned, I think Carefree Kids should get our 
help because they do an excellent job of helping children 
enjoy a normal childhood. Children shouldn’t have to take 
on adult responsibilities like caring. It’s too stressful for them.
On the whole, I’d rather give our support to Gift of Sight 
because they are recycling glasses and helping people to 
see and live independently. It’s terrible that people lose their 
sight when a simple operation could save it.
Woodland Warriors appeals more to me than Carefree Kids 
and I’d like to donate the money to them because the future 
of the planet depends on taking action now. If we don’t 
reduce greenhouse gases, life will be a lot more diffi cult for 
our grandchildren.
Activity 7
Suggested answer:
Woodland Warriors – we need more trees to stop the 
greenhouse effect; with less greenhouse effect, less pollution 
and healthier for human race. The future generations depend 
on us to secure their future.
Carefree Kids – kids are suffering, need our support, to give 
them back their childhood. Give emotional support, provide 
sport clubs and weekend camping trips. Local services don’t 
do enough for the youth. 
Gift of Sight – allows people who can’t afford glasses to get 
them, many sight-saving operations performed yearly on 
needy people. It gives a precious gift to people – the gift of 
sight.
Activity 8a
Suggested answers:
1   As far as I’m concerned, I think Woodland Warriors should 
get our help because there is more and more land being 
destroyed every day, and if we continue at this rate, we 
will speed up global warming and destroy the Earth. In 
addition, we will be helping wildlife so that birds and 
animals have more living space.
   Moreover, there are fewer and fewer groups trying to help 
by planting trees. It is believed that many forests and rain 
forests will disappear if we don’t do something.
   Consequently, I believe that Woodland Warriors is the 
charity we should support.  
2   On the whole, I’d rather give our support to Carefree Kids 
because they aim to support children aged 5 to 16 who 
care for a disabled or sick parent. These children miss 
out on a normal childhood and need emotional support. 
In addition, the children can use our sport and youth 
clubs and fi nd the emotional support that they need to 
overcome a diffi cult situation.
   Moreover, we have camping holidays and the children 
can meet new friends and have a wonderful time.
   Therefore, giving fi nancial support to Carefree Kids 
sounds like a good plan to me.
3   In my opinion, we’d better give our support to Gift of Sight. 
Many people are in need of glasses and this is the only 
way that they can get them. In addition, this organisation 
performs thousand of sight-saving operations every year.  
   As far as I’m concerned, Gift of Sight does a great job and 
should get our support. They give people the greatest gift, 
which is the gift of sight.

180. 179THAT’S ENGLISH!
Activity 8b
Suggested answers:
1   I’m not very keen on the idea that social issues are equally 
important as global issues. Nowadays, there are very few 
children that are taking care of disabled or sick parents. 
Social services provide more than adequate assistance 
and I feel that helping children have fun would be a 
misuse of the funds.
2   To be honest, that’s not how I see it at all. Planting trees is 
not a high priority while helping children is. Children are 
our future and everything that we invest in them will help 
all of us in the future. We must prioritise and I believe our 
children are our number one priority.
3   I totally disagree with that because donating glasses is not a 
high priority when dealing with real social issues. We must 
look into serious needs in the community. I believe reducing 
air pollution and greenhouse gases is more important.
Activity 9
C:  Well, what about supporting all three charities? Let’s 
divide the money three ways.
A:  I have no problem with that.
C:  Does everyone agree?
B:  Fine by me.
REVISION 1
LANGUAGE REVISION (pages 48-49)
Activity 1  1 ’ll be  6  ’ll fi nd
 2 are coming / will be coming  7  ’m planning
 3 ’ll have moved  8  ’m going to work
 4 ’ll be wearing  9  ’ll have saved
 5 ’m going to travel  10  ’ll look
Activity 2  1 me telling  6 get
 2 being  7  who would get
 3 quite  8  to see
 4 pretty  9 going
 5 He’s constantly asking  10 think
Activity 3 1 distressing  4 astonishing
2 bored  5 exhilarated
3 inspiring  6 devastated
Activity 4
1   As far as I’m concerned, we should look after local issues 
fi rst.
2   She poured her heart out to me.
3   It’s unlikely (that) he’ll pass the exam. 
4   Forgive me for being late.
5   We regret to inform you that you weren’t accepted for the job.
6   I regret not speaking / not having spoken to him earlier.
7   My hands are tied.
8   Mark was the brains behind the robot.
Activity 5
1 to   2 down   3  in   4 up   5  with   6  to   7 to   8 on   9  to   10 with
Activity 6
1 kindness  5 problematic
2 homeless  6 misunderstood
3 benefi cial  7 demonstrative
4 powerful  8 unacceptable
Activity 7
1 safeguards  4 behaviour
2 brainchild  5 wages
3 nightmare  6 guidelines
Activity 8
1  unforeseen  3 boasting  5 recall
2  gasped   4 overcome  6 brainstorm
Activity 9
1b, 2a, 3b, 4a, 5b
SKILLS WORK (pages 50-51)
Activity 1a
Student’s own answers.
Activity 1b 
An organ (kidney)
Activity 2
1 fi Harvey’s illness was due to a kidney disease.
2 fi  Janice wasn’t able to donate a kidney to her husband 
because their blood was not compatible, but she later 
donated a kidney.
3 fl
4 fi She received the kidney donation.
5 fi The writer is promoting organ donation once we die.
Activity 3a 
1N, 2N, 3P,  4N, 5P
Activity 3b
1e, 2b, 3d, 4c, 5a
Activity 4
1 cope   2 fi t    3 adapt   4 get
Activity 5
Adding points: In addition, 
Another thing is, Furthermore
Contrasting: But in fact, 
However, Actually
Activity 6
Suggested answer:
A:  You will have to get used to having a rather late lunch, 
and in addition, you will have to cope with working until 
quite late. Another thing is that you will have to adapt to 
getting up quite early.
B:  That won’t be a problem. I’m used to getting up late and 
furthermore, I work long hours at home. I think I will fi t 
right in.
Activity 7
2, 3
Activity 8a
1b, 2a 
Activity 8b 
2, 3, 4 
Activity 9
Suggested answer:
There are so many charities in the world that it is diffi cult 
to decide where we can best help and contribute. A very 
deserving charity I know is Sandrun, an organisation that 
works to help young people in my area. What could be 
more important than helping others who live in your own 
community? 
Through sport they build vulnerable young people’s 
confi dence and give them the motivation to succeed in life. 
They provide training, equipment and fi tness programmes 
for 16 to 24-year-olds, who not only become fi tter, but 
also develop a more positive attitude towards life, greater 
self-esteem and are more optimistic about their future.
I know about this charity through a friend who encouraged 
me to join because I am an athletics trainer. He told me they 

181. Answer Key
THAT’S ENGLISH!
180
needed volunteers to help runners prepare for races all over 
the country. I’ll never forget the day I took 15 young men 
to run the London Marathon and they all completed it! The 
star of the day was Joseph, a 19-year-old from Somalia, who 
fi nished in the fi rst 200 runners.
Sandrun needs donations to help buy sports equipment and 
volunteers to increase the range of activities we are able to 
offer. Give us a helping hand! Don’t you want to make the 
world a better place?
UNIT 5. AS EASY AS 1, 2, 3
A head for numbers (pages 52-53)
Activity 1 
Student’s own answers.
Activity 2
1  He doesn’t have a head for numbers and either buys too 
much or too little.
2  Anthony was giving fi gures in pounds and John thought 
the fi gures were in kilos.
Activity 3
1  board game / planets and spaceships 4  stock control
2  double six  5  food costs
3 60%    6 quantity
Activity 4
1 fi   
2 H 1 kilo = 2.2 pounds      
3 H He has 50% more than he needs.        
4 fi
5 H  John didn’t know Anthony had given him the fi gures in 
pounds.     
Activity 5a
1  head for numbers  4  by the dozen
2  do a number  5  one too many
3  in two minds  
Activity 5b
1c, 2d, 3e, 4b, 5a
Activity 6
Suggested answer:
I have a head for numbers. I fi nd maths fun and easy. I often 
give help to my friends who have trouble with maths and 
I am quite good at it. I’d like to be a maths teacher when I 
leave university.
Activity 7
Student’s own answers.
Activity 8a
1  Claudio, Brandy, Jameeka
2  Nicole (gambling), David (athletics / sports generally), 
Borislav (roulette), Tina (car racing)
3  Kristen (her mother’s), Nicole (her father’s)
Activity 8b
1 lucky 3 room  5 even  7 digits
2 thesis 4 split 6 athlete
Activity 9a
1d, 2f, 3e, 4c, 5b, 6a
Activity 9b
1 fi gures 3 fraction 5 point  7 comma
2 nought  4 decimal 6 digits  8 million
Activity 10 
Student’s own answers.
READING (pages 54-55)
Activity 1a
A 2, b   B 1, d   C 4, c   D 3, a
Activity 1b
1 D   2 C   3 A, B
Activity 2
1 a  Nobody – ordinary people would earn such a salary 
if their earnings had increased at the same rate as 
bankers’ earnings.
 b Lucinda, J. Dodd’s sister
 c  Leona Helmsley’s dog
 d  Richard Tims and Jeremiah Archer
2  You need nearly eight hundred million dollars 
($800,000,000) to be in the top 1% of the richest people in 
the world. 
3   Home equity – the value of people’s homes in the USA.
4   Unemployment has doubled since 2007.
5   Wall Street bankers no longer receive performance bonuses 
because of the legislation on ethical banking practices. 
6   She said that ‘only little people’ paid taxes (and she didn’t 
pay them herself) and she took action to avoid paying a 
tiny amount in sales tax on some jewellery.
7  Mary did nothing for her husband during their marriage 
and he wished to repay her in the same way.
Activity 3
1  sales tax 4 rate  7 gain
2 profi t  5 wage  8 repay
3 wealth  6 worth  9 criterion
Activity 4
1  multiplied, by  4 doubled
2  dropped by  5 minus
3  divided, equally between  6  add up
Activity 5a
1b, 2e, 3d, 4a, 5c 
Activity 5b
Suggested answers:
2   I often leave things to the eleventh hour. I know I shouldn’t, 
but I just can’t help it. Then, it is always a last minute race 
to the fi nish. 
3  I have a good friend who only looks after number one. 
Whenever she goes to get a coffee, she never asks anyone 
else if they would like one. She never offers anything to 
anyone, but I don’t think she realises that she is doing it. 
LANGUAGE STUDY (pages 56-57)
Activity 1     
2 ‘0’  6  a million million
3 nought  7  a thousand million
4  nought point nought  8 trillion
5 ‘oh’
Activity 2
1c, 2a, 3a, 4b, 5a, 6c
Activity 4a
1a, 2b, 3c, 4c  
Activity 4b
1 2.54   2  12   3  0.9144   4  1760   5  28.35   6  16   7  6.3503
Activity 5a
 1 child S children   7 symposium S symposia
 2 woman S women  8 phenomenon S phenomena
 3 ox S oxen  9 curriculum S curricula
 4 crisis S crises  10 cactus S cacti

182. 181THAT’S ENGLISH!
 5 analysis S analyses  11 nucleus S nuclei
 6 datum S data  12 syllabus S syllabi
Activity 5b
1 crisis, crises   2  nucleus, nuclei   3  phenomenon, phenomena
Activity 6a
1  Nouns that end in s  and take a singular verb
  classics, linguistics, physics, politics, series, phonetics
   Nouns that only exist in the plural and take a plural verb
   means, clothes, earnings, savings, surroundings, funds, 
headquarters
2  Compound nouns with plural in second element
  takeovers, vice-presidents, babysitters 
  Compound nouns with plural in fi rst element   
  bagsful, passers-by, commanders in chief, coats of arms 
Activity 6b
1  bagsful, passers-by
2  some symposia, crises
3  some former vice-presidents, some commanders in chief
4  curricula, media
5  different diagnoses
6  savings (It stays the same)
Activity 7a
1d, 2f, 3a, 4e, 5c, 6b 
Activity 7b
3   Two thirds of those who begin the programme don’t fi nish it.
4   We are recycling twice as much as six months ago.
5  Traffi c accidents have fallen by three-quarters since we 
installed the traffi c lights.
6   The pass rate was only 30% last year.
Activity 8
1  neither  4 neither  7 both
2 all  5 nor  8 both
3 None  6 either
Maths magic (page 58)
Activity 1
Student’s own answers.
Activity 2
1   He uses magic.
2   Because it produces a genuine emotional hook which gets 
students’ attention.
3   They are using rap.
4   algebra
5   one out of fi ve
6   Because she couldn’t visualise abstract concepts.
Activity 3
Student’s own answers.
Activity 4
1 90%  5 5.51  9 25%
2 5  6  85 years  10 8
3  50 million  7  55 years
4  54 million  8 5%
Activity 5
1b, 2c, 3a, 4d
Activity 6 
1 animals    2 turn    3 $15,000,000    4  1930    5 food    6  graze    
Activity 7
Suggested answer:
When I started my new job, I was responsible for a budget 
and had to do fi nancial reporting for the fi rst time and my 
weak maths meant I was really slow. It took me twice as 
long as an average person and I had to constantly check 
the fi gures to make sure they were accurate. If I had known 
more maths, my job would have been a lot easier.
SKILLS WORK (page 59)
Activity 1a
Big data is our ability (thanks to computer technology) to 
amass and analyse almost infi nite amounts of data. It is 
different from traditional statistics only in that the amount 
of data is much greater – there are almost no limits to it.
Activity 1b
1 $400 million   2 100   3 77.77%   4 10,000   5 51%
Activity 2a 
Obama’s 2012 election campaign, population samples, 
identifying infections in babies
Activity 2b 
1 fi He agrees with her.    
2 fl    
3 fl    
4 fi  He talks about how by monitoring all the babies’ vital 
signs – heartbeat, blood pressure, respiration, etc – 
doctors can identify a connection between very minor 
changes and more serious problems.    
5 fi  It has only made more information about infections 
available.     
6 fl
Activity 3
Suggested answer:
I agree most with Disraeli – statistics can be manipulated 
to add up to whatever you want. It just depends on what 
you want to convince people of. Take, for example, surveys. 
You might truthfully say that 75% of the group did or said 
such and such, but not mention that you had only actually 
surveyed ten people! Or, using averages, you could say 
that the manager of such and such a company earns an 
average annual salary of $250,000, but in fact the CEO earns 
$3,000,000 whilst the other managers earn less than $80,000. 
The one very high fi gure distorts the average. That’s why I 
disagree with George Bernard Shaw that being moved by 
statistics shows you are intelligent. On the contrary, I think 
that questioning statistics is a mark of intelligence.
WRITING (pages 60-61)
Activity 1a
3
Activity 1b
1b, 2c, 3a      
Activity 2
1c, 2d, 3b, 4a, 5g, 6f, 7e, 8h
Activity 3a
1b, 2c, 3a    
Activity 3b
1  I would like to recommend that you use a professional 
decorator.
   I would like to recommend (you) using a professional 
decorator.
   I would like to recommend you use a professional decorator.
2  He suggests that we start again.
  He suggests (us) starting again.
  He suggests we start again. 
3   The school proposes that you take the exam again next April.
   The school proposes (you) taking the exam again next April.
  The school proposes you take the exam again next April.

183. Answer Key
THAT’S ENGLISH!
182
4  We would like to suggest that they employ more teachers.
   We would like to suggest (them) employing more teachers.
  We would like to suggest they employ more teachers.
5  The committee proposes that the school buildings are 
closed during the holidays.
   The committee proposes closing the school buildings 
during the holidays.
   The committee proposes the school buildings be closed 
during the holidays.
Activity 4a
1 conclusion  4  project description
2  budget analysis  5  statement of need
3  executive summary
Activity 4b
1  the long-term aim  4  the catchment area
2  the estimated cost  5 p.a.
3  running costs  6  the cost of staffi ng
Activity 5a
Suggested answer:
Executive summary
Statement of need: St Anne’s school buildings are shabby 
and run-down. This is depressing and has a negative effect 
on staff and student morale. 
Project description: We propose to refurbish and redecorate 
the school buildings including the gym, the canteen and the 
other communal areas using a local decorating fi rm run by 
a former pupil of the school.
Budget analysis: 
Repaint and redecorate classrooms: £80,000
New canteen furniture and equipment: £40,000
Plants and benches for student garden: £10,000
Conclusion: It would improve staff and student morale and
give students and staff a reason to be proud of their school;
It would also provide employment for local people.
Activity 5b
Suggested answer:
Proposal for redecorating and refurbishing St Anne’s School
Executive summary: This document concerns the proposal 
to invest £180,000 in redecorating and refurbishing St 
Anne’s school buildings.
Statement of need: St Anne’s school buildings are shabby 
and run-down because there has not been money for 
refurbishment for some time. This is depressing and has a 
negative effect on staff and student morale and could also 
cause potential health problems due to damp and dirt.
Project description: We propose to refurbish and redecorate 
the school buildings including the gym, the canteen and 
the students’ garden and we recommend using a local 
decorating fi rm run by a former pupil of the school, who 
is prepared to give us a considerable discount. The long 
term aim is to make St Anne’s a welcoming environment, in 
which staff and pupils are proud to work. 
Budget analysis: 
Repaint and redecorate classrooms: £80,000
New canteen furniture and equipment: £40,000
Plants and benches for student garden: £10,000
We suggest that any remaining funds could be used to 
refurbish and update the school kitchens, the staff toilets 
and rest area.
Conclusion: A bright, clean and cheerful environment could 
not only improve staff and student morale, but it could make 
St Anne’s a better and a more effective learning environment. 
It would give students and staff a reason to be proud of their 
school and would also provide employment for local people.
UNIT 6. THE GENTLE ART OF PERSUASION
It’s a deal (pages 62-63)
Activity 1
Student’s own answers. 
Activity 2
1  Danny tries to persuade Jen to have a coffee with him.
2  She suggests they all meet at the house for a Chinese 
takeaway and watch the dance programme together.
Activity 3
1  Because she knows that it wouldn’t generally be 
considered a ‘good’ choice of programme and the other 
housemates don’t enjoy watching it.      
2   He’s going to watch it later on catch-up TV.    
3   He can’t go out with Bridget.     
4  She’s been very busy with work and tired. She has to go 
home because her babysitter is waiting for her.   
5  He wants Danny to go out so Karen can watch Defi nitely 
Dancing!
Activity 4 
1 H  Other people ask Karen if she’s going to her friend’s house 
to watch her programme, but she doesn’t confi rm it.
2 H  Anthony invites Bridget out to dinner but she wants 
them to spend an evening at home together.     
3 H  Anthony and Bridget are going to watch a cookery 
programme. Then everyone will order Chinese food to 
eat together.     
4 fi
Activity 5 
1b, 2b, 3b, 4a    
Activity 6 
1  drives (a) hard bargain 3  That’s the deal
2  save her breath  4  have (the) place to ourselves
Activity 7
Suggested answer:
I remember trying to persuade my parents to let me go to a 
nightclub with my friends. It was my father who was most 
against the ideas and so I convinced my mum to talk to him. 
My mum talked to my father and he gave in after a while. 
My friends and I went to the night club and had an amazing 
night.
Activity 8
Suggested answer:
I think the most common answers are friends or peer 
pressure, feeling guilty about something and advertising.
Activity 9a
1 Claudio 3  Dena and Diquietta 5  Chelsi and David
2  Thierno  4 Victor  6 Brandy
Activity 9b
1 media  5 opinion
2 commercialism  6 kids
3 talk  7 cute
4 convince  8 pressure
Activity 10a 
1c, 2d, 3b, 4a
Activity 10b
1   You talk to me enough, you can convince me to do anything.   
2   Never. I’m my own man. I do what I want.   
3   I get easily persuaded by kids because they’re cute.
4  I’m not usually easily persuaded, but I can be when I’m 
around my best friends.

184. 183THAT’S ENGLISH!
Activity 11
Suggested answer: 
I think I’m easily persuaded by others in a group situation. If 
the group wants to do something, I’ll probably agree even if 
I don’t want to. I don’t like confl ict so it’s easier to go along 
with the group rather than cause an argument.
READING (pages 64-65)
Activity 1
1c, 2b, 3d, 4a, 5e, 6f
Activity 2
3
Activity 3
1d, 2c, 3a, 4b
Activity 4
1c, 2b, 3c, 4c, 5a, 6c
Activity 5
1  build a rapport   5 way
2  unwary    6 inherently
3 seduce  7  collective subconscious
4  common ground  8  sales pitch
Activity 6a
1   Jason and Jerry have got Macs and Leonora’s got a PC.
2   Leonora is frustrated because Jason doesn’t know how to 
use his new Mac and they can’t open the fi les they send 
each other.
3   Jerry says Macs are much better for design work.
4  Leonora says that in 18 months’ time, the Mac will be 
out-of-date and that Jerry will want to throw it away and 
get a more up-to-date model.
Activity 6b
1 seduced  4  common ground  7 way
2  sales pitch  5 rapport
3  collective subconscious 6 inherently
Activity 7
Suggested answers:
1  The best way to build a rapport with someone you don’t 
get on with is to invite them to have a drink. A cup of tea 
or coffee always helps to bring people closer.
2   It is way more important to be honest and open than to be 
friendly and bubbly.
3  I’m not fanatical about it, but I do very strongly believe 
that people will buy anything if the advertising is good.
4  Smartphones are inherently superior to simple mobile 
phones because you can do way more things with 
smartphones.
5   Something that I was seduced into buying was a new car 
that was a little more than I really could afford.  
LANGUAGE STUDY (pages 66-67)
Activity 1a
1b, 2e, 3f, 4d, 5c, 6a
Activity 1b
persuasion: seduce someone into something, win someone 
over, bring someone round
dissuasion: put someone off, talk someone out of something
Activity 2a
2 goes down ’  3 goes down ’  4 goes up −  5 goes up −
Activity 3a
1 negative   2 positive
Activity 3b
1 isn’t she   2 have you   3 didn’t she   4 can you
Activity 4
 1 talk   5 seduce  9 talk
 2 into    6 into  10  out of
 3 won   7 put  11 brought
 4 over     8 off  12 round
Activity 5a
1   He wants to reserve the restaurant on the 48
th
 fl oor for his 
daughter’s wedding reception.
2  Samuel wants to persuade the customer to buy their 
complete wedding package.
3   He objects that it would be more expensive with too much 
space and that his daughter wants to be in control and 
make decisions herself.
4  They agree that the customer will make an appointment 
for his daughter to meet the wedding planner.
Activity 5b
2  wouldn’t bother   6 advise
3  have to worry about   7  can assure you
4  Instead of having to  8 instead
5  Wouldn’t you prefer to  9  I guarantee
Activity 5c
a 4, 5, 8   b 1   c 3, 7, 9   d 2, 6
Activity 6
2  advise against  6  don’t have to worry about
3  instead of having to  7  I can assure you
4  wouldn’t you prefer  8  I guarantee you won’t
5  wouldn’t bother about
Activity 7a
1 go to   2 come to   3 book   4 dating   5 blind 
Activity 7b
1  way, I   4  Over, dead, can’t, worse
2 Absolutely  5  even, about, behind
3  Under, will   6  Never, would, agree
Activity 8
Suggested answers: 
2  Never in a million years would I have cosmetic surgery. I 
believe in growing old gracefully.
3   I can’t think of anything worse than taking up a martial art. 
I know I wouldn’t be any good at it and would fi nd it really 
boring.
4   Don’t you ever even think about signing me up for fi tness 
‘boot camp’. I hate strenuous exercise.
5  No way would I ever get a tattoo. I think they look awful 
when you get older.
6  Absolutely not! I’ve got a responsibility to my family to 
keep our house and look after our possessions.
7  Under no circumstances would I become a vegetarian. I 
enjoy eating meat too much.
The power of persuasion (page 68) 
Activities 1a and 1b
The word is fi ght.
I think it was so effective because it captured the way the 
people felt about protecting their country and brought them 
closer together.
Activity 2
1c, 2c, 3a, 4b, 5b
Activity 3
Student’s own answers.
Activity 4
1  The UK  3 USA  5 USA
2 Canada  4  Australia  6  New Zealand

185. Answer Key
THAT’S ENGLISH!
184
Activity 5
Student’s own answers.
Activity 6
1  Because of its rich heritage, historical signifi cance and 
beautiful architecture.
2  It is named after the city’s founder, Pedro Menéndez de 
Avilés.
3   He was looking for the spring of Eternal Hope.
4   They created missions throughout North East Florida, and 
even married into the local tribes. 
5  The most lasting infl uence from the Spanish is 
architectural.
Activity 7
Suggested answer:
I would like to persuade the government to spend more on 
education. If you have access to education it gives you the 
tools to do everything else. Education is necessary for our 
children to have a good future and it’s constantly getting 
more expensive. Without good education, the country can’t 
progress.
SKILLS WORK (page 69)
Activity 1
1b, 2c, 3a 
Activity 2
1   In America in the 1960s, the idea about cars was ‘the bigger 
the better’. Volkswagen persuaded people to change their 
minds about this by focusing on all the advantages of a 
small car, for example that it would be more economical 
to run and would fi t into small parking spaces.
2  An aspiration product means a product that people 
associate with something they aspire to be – some kind 
of idealized image of themselves. The people who bought 
Nike trainers in the 1980s aspired to be self-disciplined, fi t 
and healthy. 
3  The Marlboro ads worked by associating smoking 
Marlboro cigarettes with a cooler way of life. They used 
the dream of this lifestyle to sell the product.
Activity 3a
They are talking about tobacco. 
Activity 3b
1 H  The tobacco industry admits that it promotes tobacco 
products to adults who already smoke and doesn’t try 
to persuade people to start smoking. 
2 fi
3 H  The British ad campaigns about the health risks of 
smoking have put people off smoking, especially children.
4 H  Tobacco companies haven’t sponsored big sports 
events in Britain since 2005.
5 fi
Activity 4a
1  Not watch much TV so not much TV advertising, but ads 
online probably have more infl uence than I realise – 
Google ad words select ads that are geared to what I write 
and search about, i. e. my interests. 
2  Most powerful ads at the moment are social issues 
ads – e.g. ads about refugees in Syria, deforestation, 
wildlife protection, giving up smoking, use very powerful 
images of nature, the human body, etc. and concern very 
emotional issues.
   Products that I have bought because of advertising are 
probably from online advertising – due to pop-up ads 
from Google, particularly targeted towards me, like bike 
equipment and books about cycling because I spend time 
looking at cycling sites.
3   Children’s toys and games because children are too young 
to be manipulated by media. Also products that are bad 
for your health like cigarettes, alcohol and fast food. 
Activity 4b
Advertisements are all around us, all the time. I’m 
surrounded by adverts all day – when I’m watching TV, 
browsing the Internet or driving to work. Even though I 
don’t think I’m infl uenced by them very much, I probably 
am. Modern adverts are less direct than in the past: they 
don’t just tell you to buy a product because it’s great, they 
work by making you associate certain qualities and a certain 
lifestyle with a product. I like to think of myself as someone 
who is stylish and knows about fashion, but who also cares 
about the environment. Therefore, when I’m making choices 
about buying something, I usually choose products that go 
with that image in a way that’s almost unconscious.
SPEAKING (pages 70-71)
Activity 1a
 1 exquisite  6 ultra
 2 ruby red   7 affordable
 3 super  8 mega
 4 stylish  9 bright
 5 generous  10 impressive
Activity 1b
Scarf
Features  Benefi ts
bright red It’s eye-catching; people will notice you.
made of silk
It’s very soft, so stylish you can wear it 
everywhere and it’s easy to hand wash.
big
You can keep warm in it and use it as a 
shawl as well as a scarf.
Phone
Features  Benefi ts
affordable You have enough money to buy it.
stylish It will impress your friends.
540 x 960 screen  resolution
The graphics are clear.
long battery life
You can use it all day without having  to recharge.
Activity 2
1 personalised
2  both the features and benefi ts
3  descriptive and evocative
4  a call to action
Activity 3a
1 affordable  5 state-of-the-art
2 elegant  6 eye-catching
3 exquisite
  7  turn heads
4 stylish  8  can think again
Activity 3b
1  exceptional, outstanding 
2  sumptuous, opulent
3  enormous, huge
4  up-to-the minute, innovative

186. 185THAT’S ENGLISH!
Activity 3c 
Suggested answers:
2  a super sumptuous car
3  cutting-edge technology 
4  an ultra affordable computer with exceptional features
5  an outstanding performance
6   An opulent suite in a state-of-the-art hotel
7  mega stylish boots
Activity 4a
ruby   scarlet    crimson red
emerald    forest  sea    olive green
sapphire   cornfl ower   sky blue
saffron  sunfl ower    sunshine yellow
chocolate brown
snow     creamy white
ebony black
Activity 4b
Suggested answers:
A: I like your sumptuous creamy white wool scarf.
B: Well, thank you. I got it at Harrod’s.
A: Whose is that sky blue bag?
B: I believe it’s Jean’s. Isn’t it beautiful?
A:  She’s wearing a deep rich chocolate brown coloured skirt.
B: And it suits her to a tee.
Activity 5a
The fi ve most persuasive words are: you,  free, because, 
instantly and new.
Activity 5b
1  She uses the word you nine times, and the listener’s 
name twice.
2   She ends the presentation with a call to action. She tries to 
get the customer to act or make a decision immediately.
Activity 5c
1 S1 persuasive  S2 non-persuasive
2 S1 non-persuasive  S2 persuasive
3 S1 non-persuasive  S2 persuasive
4 S1 persuasive  S2 non-persuasive 
Activity 6a
Opening statement 
or question 
Closing call to action
Are you looking for a pair 
of walking boots / posh 
gloves, organic soap, an 
expensive watch?
Your friends will be 
surprised / delighted / envy 
you when …
So, what are you waiting 
for?
Act now!
Take advantage of this 
opportunity while it’s still 
available.
Activity 6c
Suggested answer:
Ladies, with the long cold winter ahead, you need to think 
about keeping warm whilst staying smart and stylish. And, 
don’t your hands need as much protection from the freezing 
cold as the rest of you?
These exquisite handmade leather gloves are the perfect 
choice for the lady who enjoys a little luxury. Made of 
ultra-soft leather, they are exceptionally soft and warm and 
will keep your hands cosy in the lowest temperatures. 
Available in a choice of elegant colours – rich chocolate 
brown, soft dove grey or creamy white – these gloves will 
go with any outfi t and give it an extra touch of style! 
The sumptuous silk lining is also available in a choice of 
colours – cornfl ower blue or rich ruby red – and will further 
protect your hands as well as making your gloves even 
easier to slide on and off. 
For a short period only, we are offering these gloves at 
a special low price so don’t miss it! Come and enjoy the 
experience: the luxury of leather protecting your hands 
today!
UNIT 7. YOUR CHOICE
I’d rather you didn’t do it (pages 72-73)
Activity 1 
Student’s own answers.
Activity 2
1  The job is in Belfast and he doesn’t want to give up his 
friends in London.  
2  He decides to take the warehouse job because the job in 
Belfast pays badly and the company has had bad press 
about animal testing.
Activity 3
1 fl
2 fl
3 fi He doesn’t want her to say anything about it to anyone.
4 fl
5 fi He doesn’t want to leave his new friends.
Activity 4
1   He has to decide whether to return to his country to see his 
sick father although it would be dangerous for him to return.
2  Anthony says Omar’s parents wouldn’t want him to risk 
everything and he couldn’t do anything to help if he went 
home.
3  He was ill due to overwork.
4  His parents defi nitely do not want Omar to return as it is 
too dangerous.
5   He chooses the warehouse job.
6   He doesn’t want to go to Belfast, the pay is rubbish and the 
company has a bad reputation for doing tests on animals.
Activity 5
1b, 2b, 3a, 4a, 5b, 6a
Activity 6
Suggested answers:
The most diffi cult decision I ever had to make was deciding 
whether to go to music college or take up a job offer as 
a background singer on tour to a fairly famous singer. 
Both options were tempting because the college course 
offered very good training and a recognised qualifi cation, 
whereas the practical experience as a singer would be 
really valuable.
It was diffi cult to decide which one to pick because I knew I 
might really regret not getting a qualifi cation but the singing 
job might never come along again.
My parents didn’t help in the slightest when they said it was 
madness to give up college.
In the end, I made up my mind and decided to go on tour. 
It was an amazing experience and I learnt a lot that I could 
never have learnt on a course. I didn’t regret my choice.
Activity 7
1  Student’s own answers.
2  emigrating, having a career, getting an education, 
changing schools, breaking the law

187. Answer Key
THAT’S ENGLISH!
186
Activity 8a
1   Nicole: I think progress is more important than making 
the right choice the fi rst time.
2   Jenna: the best choice I’ve ever made was defi nitely trying 
to pursue a career by myself, without my family.
3   Chelsi: My worst decision was to work at a restaurant − I 
don’t like it at all. It’s horrible.
4   Borislav: One of the best choices I’ve made is coming to 
America because this is the land of opportunity and we 
can all make something happen if we work hard.
5   Claudio: One of my best choices was to move from my 
country to this country ... Since I was a kid, I liked eh, 
technology, specially the space program from NASA.
6   David: Ah, probably when I was younger with my 
friends …, getting in trouble, running from the cops.
Activity 8b
1 fi 
2 H  He liked the space programme in the US when he was a 
child.
3 fi
4 H She thinks the restaurant job is horrible and demanding.
5 H He was drinking when he shouldn’t have been.
6 fi
Activity 9a
1b, 2c, 3a
Activity 9b
1  Progress is more important than making the right choice 
the fi rst time.
2   A lot of my worst choices have turned out to be the best ones.
3  We can all make something happen if we work hard and 
have our heads straight.
Activity 10
Suggested answer:
I’d say the best choice I’ve ever made was taking an intensive 
language teaching course. It was demanding and exhausting 
as we had to do several hours of preparation every night for 
four weeks. The teaching was challenging but really good 
fun and the students were delightful. After the course I was 
spoilt for choice as to the next step – I could choose to go 
to South America, Thailand or Japan. All of them were very 
tempting but I made up my mind and went to Thailand and 
had a wonderful two years.
My worst choice? I really shouldn’t have borrowed my 
uncle’s car without asking. I was immature and so I just 
drove it to visit some friends, while he was visiting my 
parents. Unfortunately the police stopped me and I didn’t 
have insurance. My parents were furious but luckily my 
uncle forgave me. I won’t be tempted to do that again!
READING (pages 74-75)
Activity 1a
Suggested answers:
1  I prefer this quote as it refl ects my thoughts exactly. The 
lives we’re living are a direct result of the choices we’ve 
made and we shouldn’t blame other people for these 
decisions. If you don’t like your life, then do something 
about it – choose another way of living.
2  I like this quote because it gives hope. Even if you’ve 
made mistakes in the past and made some bad choices, 
that doesn’t mean to say that you can’t turn things around 
and move forward in a different direction.
3  This quote is my favourite because I’ve often made the 
wrong choice in the past, or thought I’d made the wrong 
choice, but in fact my decision turned out to have very 
positive consequences for me. It’s important to remember 
that there are no wrong choices, only learning experiences.  
Activity 1b
Suggested answers:
1   I usually tend to give things a lot of thought before I make 
an important decision. 
2   I’m quite good at making decisions. I like to weigh up all the 
pros and cons and make my decision based on the facts. 
3  I once decided not start a new IT company with some 
friends from university because I thought it was too risky. 
Now, their company is very successful and I’m working in 
a job I hate. It wasn’t the best decision I’ve ever made. 
Activity 2 
1b, 2c
Activity 3
1 fi 
2 H  She thought he probably wouldn’t be happy with the 
idea since he wasn’t exactly pleasant and was often very 
bad-tempered.
3 fi
4 fi
5 H  Sheila had had some arguments with Dean before over 
completing reports late but nothing like this. / They had 
had some arguments before but nothing too serious.
6 H Sheila might be accused of stealing.
7 fi
8 fi
Activity 4
1, 4, 9, 7, 8, 5, 2, 3, 6
Activity 5a
1g, 2e, 3f, 4a, 5b, 6c, 7d
Activity 5b
1  make a hasty decision, weigh up all the options 
2  was / am in two minds about
3  had our pick of 
4  Making the right choice 
5  have no choice
6  caught between a rock and a hard place
Activity 6
Suggested answers:
2   I always weigh up all my options before making decisions. 
That’s why it takes me so long to decide.
3  I once made a decision to buy a car, but two days later 
I changed my mind. The car salesperson was very upset 
and told me that I couldn’t change my mind, and that I 
had to buy the car. Eventually everything worked out and 
I didn’t have to pay the full amount, though I did lose my 
£100 deposit. 
4  I was caught between a rock and a hard place when I 
was invited to go to a distant friend’s wedding and my 
niece’s fi rst communion was on the same day. I don’t like 
weddings and I really dislike communions, so I didn’t 
know what to do. Finally, I decided to go to my niece’s 
communion because she is close family and I knew I’d feel 
more comfortable with my close family than with people I 
didn’t know very well.  
5  I’m often in two minds about whether to go away on 
holiday or not: it’s nice to get away, but it’s also very 
expensive. 
6  One hasty decision I made was when I bought my new 
smartphone. I later realised that the phone I had bought 
wasn’t fast enough, the battery didn’t last very long and it 
didn’t have a lot of memory. I should have looked into it 
more carefully.

188. 187THAT’S ENGLISH!
LANGUAGE STUDY (pages 76-77)
Activity 1
Suggested answers:
2  I’d rather go on holiday to the beach. I love the sea and 
warm weather.
3   I’d rather be an ordinary person because I love my privacy, 
and I can’t stand being in the limelight.
Activity 2
1  to have, go  3  walking, cycling  5  to be
2  study   4  be, work  6  playing, watching
Activity 3a
A landlady is explaining the rules of living in a shared fl at 
to a new tenant.
Activity 3b
1 I’d, didn’t   2 rather, didn’t   3 if, didn’t   4 it, didn’t
Activity 4
2  I’d prefer it if you didn’t come tomorrow.
3  We’d rather you paid for the damage.
4  I’d prefer it if you didn’t play the drums.
5  They’d rather he told the truth.
6  I’d prefer it if you followed my instructions exactly.
7  He’d rather his ex-wife didn’t come to the party.
Activity 5a
Phil is upset because his wife has tidied his desk and thrown 
out his chair. Betty is upset because her husband doesn’t 
like the changes she’s made.
Activity 5b
1 hadn’t done   2 had put   3 had asked   4 hadn’t 
Activity 6
2  They’d rather we hadn’t brought presents.
3  I’d prefer it if everyone had left by midnight.
4  She’d rather he hadn’t left all his belongings at her fl at.
5  We’d prefer it if he had stayed longer.
6  I’d rather they had been more positive.
7  My mother would prefer it if I had studied law.
Activity 7
2  I’d rather you hadn’t bought tickets to the theatre. / I’d 
rather you’d / had bought tickets to the cinema.
   I’d prefer it if you hadn’t bought tickets to the theatre. / I’d 
prefer it if you’d / had bought tickets to the cinema.
3   I’d rather you hadn’t arranged a blind date for me.
  I’d prefer it if you hadn’t arranged a blind date for me.
4   I’d rather you / he / she hadn’t offered me a new job.
  I’d prefer it if you / he / she hadn’t offered me a new job.
Activity 8a
1f, 2c, 3e, 4a, 5b, 6d
Activity 8b
1 would be, wasn’t   3 could have, wasn’t
2 would, found   4 would, lost
Activity 9a  
1  would’ve / have brought, ’d / had had 
2  would never have succeeded, hadn’t encouraged 
3  ‘d / had known, ‘d / would have saved 
4  would’ve / would have been, had been 
5  have done, had broken down 
6  hadn’t missed, would’ve / would have got 
Activity 10a
Zoe’s upset because she missed winning the lottery by one 
day.
Activity 10b
a1, b2
Activity 10c
1  had left 4  have left  7 were
2  would be 5  had listened 8 would have fi nished
3 weren’t  6  wouldn’t be
Activity 11
 1  have their pick of 
 2 start
 3  to work
 4  didn’t work
 5 ran
 6  would be
 7  caught between a rock and a hard place
 8  had realised
 9  have weighed up all the options
 10  wouldn’t have gone
 11  hadn’t acquired
 12  would be
Diffi cult choices (page 78)
Activity 1 
Student’s own answers.
Activity 2 
1c, 2e, 3d, 4a, 5b
Activity 3
1 fi  David says the main choices relate to where they want 
to live and the budget available to them. 
2 fl
3 fi  Dawn is fi nding it diffi cult to choose because she has to 
consider the needs of her children and not just herself. 
4 fl
5 fl
6 fi Dawn thinks the fi rst house is exactly what she wants.
7 fl
Activity 4
1e, 2c, 3a, 4d, 5f, 6b
Activity 5 
Suggested answer: 
I love shopping in malls. As there are so many shops, you 
have a great variety of choices and when you are hungry, 
you can stop at your favourite eatery.
Activity 6
1 great bargain  4 modernist design
2 open air nature  5 pool parties, legendary
3 star attraction
Activity 7
Suggested answer:
I think we have a huge variety of choice of schools and 
college courses but nowhere near enough choice of 
housing. This is because no one is building enough new 
homes and I think people would benefi t from having more 
new homes available because in some areas, such as the 
south, it’s almost impossible for teachers and nurses to 
afford to buy a home.
SKILLS WORK (page 79)
Activity 1a
2
Activity 1b
1  Jade enjoys shopping, but Megan and Damian don’t fi nd 
it enjoyable at all. Frank doesn’t like going shopping, 
except at discount retailers.

189. Answer Key
THAT’S ENGLISH!
188
2   Jade: She really likes going shopping and looking for the 
latest most fashionable items.  
  Damian: He doesn’t believe in consumerism. He thinks 
that it’s the things you can’t buy that will bring happiness. 
  Megan: She doesn’t enjoy shopping anymore. It is more of a 
chore than a pleasure and the special offers drive her mad.
   Frank: He only enjoys going to discount retailers where 
there is less to choose from and it is cheaper.
Activity 2a
special offers, discount retailers, too much choice, spending 
on experiences
Activity 2b
1  Some out-of-town stores are standing empty.
2  People have changed their habits and shop every couple 
of days closer to home.
3  They don’t do special offers, everything is cheaper and 
there’s less choice.
4   They can’t make a decision.
5   The ideal number of brands to choose from is six.
6   Spending on experiences rather than luxury goods.
Activity 3
Suggested answers:
A:  I’d prefer it if stores didn’t have so many confusing 
special offers.
B:   Yes, I always spend a long time working out if I’m really 
saving money.
A:  Sometimes I buy two items for the price of one but in fact, 
I don’t really need two and one just gets thrown away.
B:   Why don’t they make the labels clearer so you can see 
what the real cost per kilo is?
A:   Yes, sometimes the price is per kilo and sometimes per 
200 grams. I don’t want to spend the whole shopping trip 
doing maths!
B:  I’d be a happier consumer if stores were more honest 
and didn’t try and trick us into spending more.
A:   Me  too.
WRITING (pages 80-81) 
Activity 1a 
1
Activity 1b
anecdotes, a proposal
Activity 2a
1c, 2a, 3d, 4b
Activity 2b
Paragraphs 1 and 2 support the statement; 3 and 4 are 
against it.
Activity 3a 
1c, 2a
Activity 3b
1 moreover   2 however   3 consequently
Activity 3c
1 furthermore
2   in spite of / although / nevertheless / even though / on the 
other hand 
3  due to / therefore / as a result
Activity 4
Summarising expression: To sum up.  
Summary of ideas: It is true that the Internet has brought 
many economic and educational benefi ts to a vast number 
of people. Better communication has united people as 
never before in history. Nevertheless, people can only use 
technology if they are fi t and well, and antibiotics have 
greatly improved people’s health.  
Personal opinion: Personally, I believe that good health is 
the most important thing in life.
Final conclusion: Without it, even if we have very advanced 
technology, we can achieve very little. 
Activity 5a
Suggested answer:
‘I have a dream that my four little children will one day live 
in a nation where they will not be judged by the colour 
of their skin …,’ said Martin Luther King in 1963, but King 
never even mentioned his children’s gender. Today, such an 
omission would shock most people, who would argue that 
fi ghting gender and racial inequalities are inseparable. In 
this essay both aspects will be considered. 
Activity 5b
Student’s own answers.
Activity 6a
1b, 2a
Activity 6b 
2  It is known / It is undoubtedly true that men and women 
are equally intelligent.
3  It is believed / It is understood that different races benefi t 
from having separate education.
4  It is known / It is claimed that women still experience 
diffi culty getting top jobs in business. 
5  It is said / It is thought that having a family means a 
woman is less committed to her career. 
6   It’s a well-known fact / It is undoubtedly true that all human 
races are descended from a small group of ancestors. 
Activity 7
Suggested answer:
Racial equality rather than gender equality should be the 
main priority for a world leader.
‘I have a dream that my four little children will one day live 
in a nation where they will not be judged by the colour 
of their skin …,’ said Martin Luther King in 1963, but King 
never even mentioned his children’s gender. Today, such an 
omission would shock most people, who would argue that 
fi ghting gender and racial inequalities are inseparable. In 
this essay both aspects will be considered. 
Apart from the moral arguments against racial discrimination, 
it is a well-known fact that racial equality promotes economic 
prosperity, and consequently many countries now offer equal 
legal protection to all races. It is also generally accepted that 
skin colour is not a justifi cation for discrimination. So, clearly 
some progress has been made. 
On the other hand, although in many societies women 
have achieved a degree of equality in many aspects of life, 
it is undoubtedly true that gender inequality also affects all 
races. Therefore social discrimination is often effectively 
doubled for certain individuals.    
To sum up, I personally believe that we should only judge a 
person on their character and actions and that for this reason 
both racial and gender inequality should be addressed 
equally by any world leader.
UNIT 8. I NEED A HERO!
A fallen idol (pages 82-83)
Activity 1
Student’s own answers.
Activity 2 
1  Jane used to be his secretary and now she feels 
disillusioned by his actions.
2  They lost all their savings. They felt devastated and 
Sheila’s husband got depressed.

190. 189THAT’S ENGLISH!
Activity 3
1  Danny admires him a lot.
2  He does a lot for charity. He’s said to have set up a 
children’s foundation.
3  Danny thinks people are jealous of Graham’s success.
4  Karen wants to write an article about the truth about 
Graham Snow.
5  Jane thought Graham seemed charming and modest but 
now she has no respect for him.
Activity 4
1 fi At fi rst the scheme went very well.
2 fl
3 fi She says she knows he must be very disappointed.
4 fl
5 fl
Activity 5
1b, 2b, 3a, 4b
Activity 6
1  to pluck up the courage 3  worships him blindly
2  to make it  4  a self-made man
Activity 7
Suggested answer:
I’ve always admired Richard Branson, a self-made man 
who made it by the age of twenty when he started the 
Virgin music shops. He had dyslexia at school and all his 
teachers said he would never succeed in life but now he’s 
a billionaire.
Activity 8
Suggested answer:
Some of my heroes or heroines are fi refi ghters. They put 
their lives on the line for other people and have to work in 
diverse conditions. They really deserve our respect.
Activity 9a
1 Thierno  5 Kristen
2 Glenn  6 Dena
3 Nicholas  7 Gina
4  Cheryl and Robert
Activity 9b
1   Kristen: He combines music and imagination for a wide 
range of audiences.
2  Cheryl and Robert: They were blessed by being in great 
families.
3   Dena: She is empowering women to do more and be 
independent, bold and brave.
4   Glenn: He admires pioneers and explorers, and Armstrong 
was the fi rst man on the moon.
5   Gina: She came from nothing and wrote really great books.
6   Thierno: He was a wonderful human being and role model.
7   Nicholas: She’s a very popular person. She’s all the rage 
right now.
Activity 10a 
1b, 2a, 3a, 4b
Activity 10b
Suggested answers:
1   Someone who was the total package for me was my aunt 
because she was kind and generous and interested in all 
the things I enjoy. She gave me a lot of time and attention 
and many special holidays.
2  I idolised Michael Jackson when I was a child, and I used 
to have his posters all over my room and play his music 
non-stop. It’s strange now because I never play his music 
and I can’t understand why I admired him so much.
3  The person I strive to imitate is Nelson Mandela because 
he forgave injustice and brought peace to his country, so I 
try not to mind when people treat me unfairly.
4   At the moment, baking cakes is all the rage because there 
are several very popular TV baking programmes.
Activity 10c
1  self-made man  5  total package
2  worshipped him blindly  6 striving
3  plucked up the courage  7  all the rage
4 made it     8 idolise
Activity 11
Suggested answer:
I really admire my best friend Tamara. She’s the total package 
because not only is she a loving mother and daughter but 
she also fi nds time to help out at the food bank regularly. 
Not only that, she’s also a self-made woman with her own 
beauty salon business. Her family idolise her and there’s 
always a great atmosphere at her house. She’s always there 
for me despite her busy life. I strive to be like her but I don’t 
think I can manage it. ‘Me’ time is all the rage these days but 
I don’t think Tamara ever thinks like that.
READING (pages 84-85)
Activity 1a 
3 carers, 4  refuse collector, 5  soldiers, 6  fi refi ghters
Activity 1b 
unsung heroes
Activity 2a 
2
Activity 2b
1d, 2a, 3e, 4f, 5c
Activity 3
1 fi She was already a wealthy woman.
2 fl
3 fi These injustices continued until quite recently.
4 fi None of her musical compositions survived.
5 fl
6 fi  We should sing the praises of the women whose 
achievements were ignored in the past.
Activity 4
1  put (someone) on a pedestal 
2  put on a brave face 
3  hall of fame 
4  sunk into oblivion
5  claim to fame
6  sing the praises of (someone)
7  moment of glory
8  feet of clay
Activity 5
1  moment of glory  5  sang his / her praises
2  hall of fame  6  put her on a pedestal
3  put on a brave face  7  feet of clay
4  claim to fame  8  sank into oblivion
Activity 6
Suggested answers:
2  I had a moment of glory when I was interviewed on the 
street by a reporter from the BBC. For weeks people 
stopped me and asked me if I was the person they had 
seen  on TV.
3  I took the most amazing photograph in my life and was 
sure I was going to win the award for best photograph of 
the year. However, it was given to someone else and I had 
to put on a brave face because I really believe I deserved it.

191. Answer Key
THAT’S ENGLISH!
190
4   I really looked up to Diego Maradona, but then I found out 
he had a drug problem. 
LANGUAGE STUDY (pages 86-87)
Activity 1a 
2  She’s such a talented artist that people pay thousands of 
pounds for her work.
3  The child was so brave that he didn’t even cry when he 
broke his leg.
4  He was so kind to the refugees that they thought he was 
an angel in disguise.   
5   My favourite teacher is such a gentle and kind person that 
we think she’s the best teacher in the world. 
Activity 1b
2   Such a talented artist is she that people pay thousands of 
pounds for her work.
3  So brave was the child that he didn’t even cry when he 
broke his leg.
4  So kind was he to the refugees that they thought he was 
an angel in disguise.
5   Such a gentle and kind person is my favourite teacher that 
we think she’s the best teacher in the world. 
Activity 2a
1b, 2b
Activity 2b
1  What was incredible was that he did it on his own.
2  What is amazing is that so many people want to help.
3  What I think is important is to try your best.
4  What they found was impossible was to do it all.
5  What is unbelievable is that no one knows what to do.
6  What was thrilling was that we raised so much money.
Activity 3a 
1  The judges think that whoever isn’t chosen will be 
shattered by the news because to be chosen is a dream 
come true.
2   Harry’s mother is upset because Harry is so fi t and strong.
3  Sonia’s parents won’t be thrilled with the news because 
they think it is too dangerous. 
Activity 3b
Adjective Preposition
Positive
interested
thrilled
overjoyed
delighted
glad
pleased
in
with
at, about
about
for
about
Negative
depressed
shattered
devastated
staggered
about
by
by
at
Activity 3c
1, 2 at / about  5, 6 at / by
3, 4 in / with  7, 8, 9 at / about / with
Activity 3d
1 in   2 on   3 in   4 in   5 about
Activity 4a
1   People  say Bill Gates has given $10 billion to medical charities. 
2  Bill Gates is said to have given $10 billion to medical 
charities.
Sentence 2 best focuses the reader’s attention on the 
information.
Activity 4b
1 present   2 past   3 present   4 past
Activity 5
1  she is estimated to make
2  She is believed to be
3  She is thought to have had
4  She is said to have been rejected
5  her fi rst publisher is known to have advised her
6  He is said to have told her
7  She is understood to have donated
Activity 6
1  unsung heroes
2  is believed to have organised
3  sank into oblivion
4  So, was 
5 at
6 Such
7  is known to have been showered
8  hall of fame
Activity 7a
It’s about heroes who fi ght against an oppressive government 
or regime, freedom fi ghters.
Activity 7b
1  folk hero   3  freedom fi ghter 5 activist
2  rough diamond 4 icon  6  fallen idol
Activity 7c
1  rough diamond 3  freedom fi ghter 5  fallen idol
2 icon  4  folk hero  6 activist
Activity 8
Suggested answers:
1  I used to idolise Oscar Pistorius, the Paralympic runner, 
then he was accused of murdering his girlfriend and since 
then he is nothing but a fallen hero.
2  Davy Crockett was both a folk hero and real politician. 
Davy Crockett represented Tennessee in the House of 
Representatives and opposed many of the President’s 
policies especially the Indian Removal Act. He also explored 
the wild frontier. He died at the Battle of the Alamo. 
3   The modern icon that I most admire is Oprah Winfrey. She 
donates a lot of her money to help others and is interested 
in making our world a better place. 
Global heroines (page 88)
Activity 1 
Student’s own answers.
Activity 2
1c, 2a, 3d, 4b
Activity 3 
1  In the past some people became heroes on the battlefi eld.
2  Boudica was a female military heroine. She was a Celtic 
warrior whose army destroyed many Roman cities 
including London.
3  Queen Victoria identifi ed herself with Boudica and 
strengthened her image as a powerful female monarch.
4   At times he was a hero and then a villain.
5  He saved his ship’s crew when their ship was trapped in 
ice.
6  She spoke out against the Taliban when very few others 
were doing so.
7  No, the nature of heroes has changed because the kinds 
of heroes we need have also changed.

192. 191THAT’S ENGLISH!
Activities 4a and 4b
SpeakerHeroine Reasons for their choice
5 Katrina KaifHighest great actress in India.
4
Flora 
McDonald
Rescued Bonnie Prince Charlie 
from the British Army.
6 Princess DianaShe did a lot of charity work.
7  Rosa Parks She fought for civil rights.
1
Portia 
Simpson
She was Prime Minister 
twice.
2 Nancy Wake
She was a famous spy from 
WW2 who fought against the 
Nazis.
3 Katie TaylorAn Olympic gold medallist.
Activity 5 
Suggested answer:
scuba diving, snorkeling, sailing and sunbathing
Activity 6
1 fi  Daytona has 23 miles of white sandy beaches.
2 fi  Spring break is a holiday in the middle of the second 
semester of the school year.
3 fl
4 fi  Stock cars may look like family cars but they are purpose-
built racing machines.
5 fl
6 fi  Richard Petty won the race seven times.
Activity 7
Suggested answer:
Emmeline Pankhurst is a national heroine that comes to 
mind and I believe it’s a well-deserved status. She is known 
to have gone to prison numerous times to highlight the 
cause of women getting the vote, and she was an inspiring 
leader to thousands of women. Her work succeeded as 
women over 30 got the right to vote in 1918.
SKILLS WORK (page 89)
Activity 1a 
1B, 2A, 3C, 4D
Activity 1b
1  Kathy Derwent  3  Johnno Trevor 
2  Gerry Phillips   4  Khadija Khan 
Activity 2a
They don’t agree – Clare wants Gerry to win but Aiden wants 
Johnno to win.
Activity 2b 
Gerry 
Phillips
Kathy 
Derwent
Khadija
Johnno 
Trevor
Clare
saved 
teenagers 
from a life 
of crime
knows 
200 kids 
by name 
and she 
contributes 
a lot of time 
and money 
to the school
Aiden’s 
opinion 
is unfair.
a bit weird
Aidencool
doesn’t 
need the 
award, gets 
satisfaction 
from what 
she does
not an 
original 
idea
revolutionary, 
a bit of a folk 
hero, a good 
guy, a breath 
of fresh air
Activity 3
Suggested answer:
My unsung heroine is my aunt Cristina. I want to sing 
her praises because she’s very modest and doesn’t tell 
people about what she does for others. She always has a 
positive attitude and she is always cheerful and ready to 
lend a hand – with cooking, homework, gardening or fi xing 
things. She inspired me to start my own online business 
selling second-hand textbooks. What I fi nd amazing is her 
enthusiasm for life and her desire to live. She’d be overjoyed 
at winning because she always loves a party!
SPEAKING (pages 90-91)
Activity 1 
Student’s own answers.
Activity 2a
1  Annie’s heroine completed the London marathon in a 
bionic suit as she is paralysed. 
2   Yes, Zak shares Annie’s admiration.
Activity 2b
1, 3, 4, 6, 7, 8, 10
Activity 4a
1, 3, 5
Activity 4b
1  said   5 was
2 letdown  6  absolutely shattering
3 true  7  so right
4 What
Activity 4c
1c, 2b
Activity 4d
1  letdown   4  most disappointing was …
2 true  5 shattering
3  so right  6 it
Activity 5
 1  So   6 actually  11 values
 2  infl uenced  7 realise  12 admire
 3  made   8 truthful  13 Defi nitely
 4  realise   9 best
 5 about  10 everything
Activity 6a
Suggested answers:
courageous
I idolised Billy Jakes, the mountaineer. He was so 
adventurous, climbing where no one else had succeeded. 
brave 
He never showed any fear and was always so positive and 
friendly.
modest 
What’s more, he was never boastful about his achievements 
or thought he was the best mountaineer.
Activity 6b
Suggested answer:
he betrayed a cause
Well, it was devastating to realise that he had been using 
money raised for the expeditions to buy things for himself – 
expensive cars and hotels. What a letdown!
Activity 7
Suggested answer:
A: So who did you look up to when you were young?
B:  I idolised Billy Jakes, the mountaineer. He was so 
adventurous, climbing where no one else had succeeded. 

193. Answer Key
THAT’S ENGLISH!
192
He never showed any fear and was always so positive and 
friendly. What’s more, he was never boastful about his 
achievements or thought he was the best mountaineer.
A:  Really! But come on, what made him so special?
B:  Well, he was an ordinary guy who did extraordinary 
things and I thought, ’If he can succeed, so can I’.
A:  So, why don’t you feel the same about him now?
B:  Well, it was devastating to realise that he had been 
using money raised for the expeditions to buy things for 
himself – expensive cars and hotels. What a letdown!
A:   You said it! What else do you know?
B:  What I found most disappointing was realising that his 
the cheerful personality was all turned on for the cameras 
and that actually he was a very arrogant and selfi sh 
person. He used to leave his wife and small children at 
home for months and without enough money. He was an 
idiot.
A:   Too right! Do you think you were infl uenced by him?
B:   Yes, I suppose he helped me believe in myself, but now I 
feel I want to be the opposite of him. Anyway, what about 
you? Who did you use to admire?
UNIT 9. LET’S HIT THE ROAD
Expand your horizons (pages 92-93)
Activity 1
1  railway / trains 3  car travel 5  bike travel / cycling
2  aeroplanes / fl ying 4  boat / sea
Activity 2
1   Anthony offers them a free weekend in a luxury hotel with 
a spa and golf course.
2  Roadworks are causing traffi c jams on the M4 and there 
are delays of up to two hours.
Activity 3
1 H Anthony is rehearsing his presentation.
2 H  Anthony invites Danny because he knows about 
marketing.
3 H Danny is excited about playing golf.
4 fi
5 fi
Activity 4
1  Because there are roadworks causing traffi c jams.
2  She says it is a lot of driving and there were fl oods there 
last year.
3   He says he was keeping watch for cars to make sure they 
didn’t get run over.
4  He decides to give up because the A4 between 
Marlborough and Avebury is closed owing to severe 
fl ooding.
5   They have to take the train. 
Activity 5
1d, 2b/e, 3b/e, 4c, 5a
Activity 6
1  hit the road / set off 3  miss out 5  turning back
2  set off / hit the road 4  run over   
Activity 7
Suggested answer:
My last trip from Malaga was a disaster. We’d decided to 
come back by car, but as soon as we set off, we got a fl at 
tyre. I repaired it and we hit the road again. Shortly after 
this, the car overheated and we had to pull over and call for 
assistance. We didn’t get home until the next day.
Activity 8
I think travel broadens the mind because you see outside 
your own environment and it allows you to stretch your 
wings and expand horizons. You experience different 
cultures, meet different people and hear different accents. 
All of these things help to broaden your mind.
Activity 9
1  cocoon, butterfl y 3 horizons  5 cultures
2  forget about, behind 4  understand       
Activity 10
1 culture  4 outside
2  art   5 environment
3  better idea  6 globe
Activity 11 
1S, 2D, 3S, 4D, 5S
Activity 12 
1 fasten  3 widening  5 board
2  took off 4 leave  6 block
Activity 13
Suggested answer:
I think travel broadens the mind because it takes you out 
of your normal, everyday environment and gives you new 
experiences. The more you travel, the more cultures you 
learn about. You also get to meet all kinds of people and 
experience all kinds of new things. 
READING (pages 94-95)
Activity 1a
Student’s own answers.
Activity 1b
Student’s own answers.
Activity 2a
3
Activity 2b
1 fi 
2 H  It’s hard on the human body and not good for your health.   
3 fi    
4 H  They have a lot of responsibility because they have to 
help lots of passengers get off the plane and stay calm.    
5 H He never stops being interested in people.    
6 fi   
7 fi
Activity 3a
1 destination  6 runway
2 turbulence  7  Jet lag
3  Long-haul fl ights  8 Evacuating
4  food and beverage trolleys 9  on-board catering
5 Stopovers
Activity 3b
1 runway  6 evacuated
2  long-haul fl ight  7 stopover
3 destination  8  on-board catering
4 turbulence  9  jet lag
5  food and beverage trolley
Activity 4a
1  pick, up  3  stop over  5  get away
2  take off  4  drop, off  6  put, up
Activity 4b
1   I try to get away at least once a month. I enjoy going to the 
country to relax, breathe fresh air and go for long relaxing 
walks.
2  I defi nitely prefer to be picked up and dropped off when 
I’m on holiday. It makes the trip much easier and that is 
one less thing to worry about.

194. 193THAT’S ENGLISH!
3   I don’t enjoy putting people up in my home. I would rather 
they went to a hotel because I don’t feel comfortable 
having visitors spend the night at my home.  
LANGUAGE STUDY (pages 96-97)
Activity 1a
1a, 2e, 3c, 4b, 5d
Activity 1b
1 journey  3 journeys  5 voyage
2 trip  4 Travel  6 trip
Activity 2a
1  She recommends train travel because trains go 
everywhere, they are really not very expensive and since 
everybody uses them, it’s a great way to meet people.
2  There are eight types of train tickets.
3   She recommends a 2AC ticket.
Activity 2b
1  peak times  4 carriage  7 berths
2 platform  5 seats  8 compartment
3 fare  6 bunk
Activity 2c
1  sleeper trains 3  bunk beds 5 platform
2 berth  4 fare  6  peak times
Activity 3a
1b, 2d, 3c, 4a
Flight number: BA852  Departure gate: 90
Boarding time: 11:45  Seat number: 16D
Activity 3b
2  pack,  bags. Yes
3  carry, board. No
4  left, luggage unattended. No 
5  confi rm, objects, explosive. Yes
6  hand. Yes 
7  carrying, liquids. No 
Activity 3c
1  Can I ask you some security  questions?
2  Did you pack your bags your self?
3 Did anybody ask you to carry anything on board for  them?
4  Have you left your luggage unattended at any time?
Activity 4a
1f, 2g, 3c, 4b, 5a, 6d, 7e
Activity 4b 
Suggested answers:
2   In view of the passenger’s unreasonable behaviour …
   she was banned from fl ying with the airline in future / she 
was escorted off the plane / she was fi ned € 100.
3   Due to the lack of air conditioning in the train …
   we spent an uncomfortable night / some people became ill 
from the heat.
4   Owing to an accident this morning …
   the road is now closed until further notice / there are long 
delays between junction 12 and 13.
5   Because of the heavy traffi c …
   we made slow progress / we arrived an hour late / we 
nearly missed our fl ight.
Activity 5a
1 infi nitive   2 gerund   3 infi nitive
Activity 5b
2  The fl ight was to take off at 10:30 and the crew were 
strapped into their seats.
3  She was about to get into her sleeping berth when she 
noticed someone had stolen her blankets.
4  He was on the point of asking the passengers to sit down 
when the captain made and announcement.
5  The aircraft is to make an emergency landing and we will 
have to evacuate the passengers immediately afterwards.
6   The airport is on the point of declaring a state of emergency. 
Off the beaten track (page 98)
Activity 1
Student’s own answers.
Activity 2
1 fi  There are more than a million motorcyclists in the UK, 
but they aren’t all members of the BFM.     
2 fl 
3 fl
4 fi It became popular after the Second World War.
5 fl
6 fi  It was founded by people who had no association with 
the gangs.
7 fl
8 fi  It has been a meeting place for motorcyclists since the 
60s.
Activity 3
Suggested answer:
I would recommend people visit Granada because of the 
Alhambra. San Sebastian is amazing because of its beauty 
and food and Madrid because of the museums, the Royal 
Palace and the old part of the city.
Activity 4
1c, 2b, 3f, 4a, 5d, 6e
Activity 5
1, 3, 5, 6
Activity 6
1   Orlando was built around the citrus industry.
2   It’s called the Sky Coaster.
3  Miniland has replicas of the USA’s most celebrated cities 
and attractions.
4  A Master Model Builder is someone who works for 
Legoland that builds and designs Lego models.
5  Because it allows adults and kids alike the opportunity to 
use their imagination in ways they never would have.
6  They usually build them in sections and then assemble 
them on site. 
Activity 7
Student’s own answers. 
SKILLS WORK (page 99)
Activity 1
Student’s own answers. 
Activity 2a
The author seems to have a negative attitude towards the 
modern tourist industry overall although he/she does admit 
that it creates jobs and economic opportunities and is 
essential to the economy of many European countries.
Activity 2b
1   To learn about culture and improve their foreign language 
skills. 
2  The expansion of the railways in the 1840s and the fi rst 
package tours by Thomas Cook in the 1860s.
3  Because employers were obliged to give their workers 
paid holiday time.
4  Advantages: tourism creates jobs and economic 
opportunities. Disadvantages: it can also cause 
environmental problems, and break up traditional 
communities.

195. Answer Key
THAT’S ENGLISH!
194
Activity 3a
Alba agrees that some areas were developed too fast but 
says that Tex should bear in mind that some of these were 
very poor at the time when tourism started developing and 
the industry gave the people opportunities that they had 
never had before.
Activity 3b
Tourism in Spain
Contribution to the 
economy
 1 60 billion
Number of visitors to 
Spain last May
 2 21.4 million
Top four countries 
visitors come from
 3 France
 4 Italy
 5 Britain
 6 Germany
Two strengths of the 
industry
 7 good service
 8 good value for money
World leader in
 9 spa and wellness tourism
 10 eco-tourism
 11 green initiatives
Activity 4
Suggested answer:
When I was younger, I preferred to travel on my own or with 
a small group of friends to exotic places, but now that I’m 
older, I’m actually starting to like more organised holidays 
because everything is organised for you and it makes 
travelling easier. All of the sightseeing trips are included in 
the price and the bus picks you up from the hotel, takes you 
to your destination and brings you back to the hotel safe and 
sound. I prefer 4-star hotels with an all inclusive package. 
You really don’t have to worry about money then. As I get 
older, I realise I like having holiday in small groups. I really 
don’t enjoy big groups and all the noise much anymore. 
WRITING (pages 100-101)
Activity 1a
A   Thank you ever so much for …  I really must apologise …  
please accept my apologies again …
B   Thanks for …  Sorry for …  sorry again for the 
inconvenience …
Activity 1b
The fi rst version is better because it is more formal and sincere.
Activity 1c
1  Both. Some of the group were supposed to return later to 
fi nish, but due to the fact that they overslept, they were late.
2  A. I take full responsibility and ask you to accept my 
apologies again on the group’s behalf.
3  A. I do assure you that this is not typical behaviour and it 
will not happen again.
4   A. If it is convenient, we can come back next Saturday and 
thoroughly clean the whole cottage.
Activity 2a
1 sincere
2  even when it’s the other person’s fault
3 impolite
4  a different
Activity 2b
1  awfully  5  apologise   9 thoughtful
2 do  6  just   10 shouldn’t
3 excuse  7 appreciate  11  should have
4 forgive  8 grateful  12 excuse
Activity 3a
A B
politenot politepolitenot polite
Speaker 1 fi fi
Speaker 2 fi fi
Speaker 3 fi fi
Activity 4a
Suggested answer:
Notes for shouting at receptionist 
tired after long journey − room unavailable – terrible shock − 
need to be at meeting in morning − receptionist – tried to be 
helpful – fi nd another room in different hotel – she = polite 
and professional – I overreacted – shouldn’t have shouted at 
her − when home, realised mistake in dates mine − British 
system day fi rst / American system month fi rst − please 
accept apologies 
Notes for noise in hotel room
was my birthday – wanted small party, too many people − 
please forgive me for not realising that music and voices 
too loud − didn’t know the person who opened door − 
wouldn’t be so rude myself but take responsibility for what 
happened − hope not spoil your evening too much − no 
excuse for such thoughtless behaviour
Activity 4b
Suggested answer:
Dear Sir or Madam,
I am writing to apologise for my unacceptable behaviour 
towards a member of your staff at your hotel last week. 
I arrived after a very long journey to fi nd that the room I 
thought I had booked was unavailable, and I’m afraid I 
overreacted and took out my frustration on the receptionist. 
At the time I was convinced that I was in the right, but I 
have since realised that the mistake was in fact mine: I had 
used the British system when booking and put the day fi rst, 
whereas the hotel uses the American system with the month 
fi rst. Your receptionist was polite and professional at all times 
and did everything she could to fi nd me an alternative place 
to sleep.  Thanks to her I got a large discount at a nearby 
fi ve-star hotel and enjoyed a very comfortable stay.
There really was no excuse for my behaviour, so please accept 
my apologies and pass on my thanks to your employee.
Yours faithfully, 
Tom Bartelman
REVISION 2
LANGUAGE REVISION (pages 102-103)
Activity 1 
2   I wouldn’t be a doctor now if my parents hadn’t made me 
study hard.
3  If my mother had bought the newspaper, she wouldn’t 
have missed the news about the accident.
4  If John wasn’t afraid of heights, he would have gone up 
the Eiffel Tower when he was in Paris.
5   If we had arrived at the airport on time, we would be fl ying 
over the Atlantic now.
6  If I hadn’t left my coat at home, I wouldn’t have caught a 
cold.
7  If you make an effort, you’ll have a chance for promotion. 
(I think you might make an effort.) / If you made an effort, 

196. 195THAT’S ENGLISH!
you’d have a chance for promotion. (I don’t really think you 
will make an effort.)
Activity 2 
2  So sumptuous will the decoration of the dining room be 
that it will look like a palace.
3  So overjoyed were his parents to see him home safe that 
they couldn’t stop smiling.
4   So disappointed does she feel that she wants to cry.
5   Such a huge problem did it become that no one could deal 
with it.
6   Such an unwary traveller is he that he always gets robbed.
Activity 3
1 criteria  3 passers-by  5 goods
2 means  4 diagnoses  6 cacti
Activity 4
1  should I  3  can’t you
2  hasn’t she  4  will you will you / won’t you
Activity 5
2   He’s known to be a diffi cult customer.
3  The actor is said to have given his best performance in 
that fi lm.
4  The disease is thought to have come from a type of 
mosquito.
5   The situation is believed to be getting better.
Activity 6
 1  ’d rather you had chosen
 2  proposed changing
 3  was easy was
 4  owing to
 5  have fallen by
 6  it if you didn’t
 7  suggests taking / suggests we take
 8  on the point of leaving
 9  spite of being / spite of the fact that it was
 10  ’d rather not
Activity 7
1 up   2  off   3  out   4  off   5  over   6  up   7  up   8  away
Activity 8
 1 pick  5 betrayed 9  outstanding
 2 praises  6 way  10 hasty
 3 hour  7 destination
 4 bribery  8 spoilt
Activity 9
1  common ground  4  jet lag
2  cutting edge  5  fallen idol
3  rough diamond  6  peak time
Activity 10 
1 yellow   2  face   3  voyage   4  white   5  body   6  journey
Activity 11 
1  I met the most incredible woman.
2  These are the best results we’ve ever had.
3  Have you ever seen the real George Clooney?
4  You are just the greatest friend I’ve ever had.
5 He’s the major player in his category.
SKILLS WORK (pages 104-105)
Activity 1 
3
Activity 2 
2
Activity 3 
1 fi  The plane had just taken off from La Guardia airport 
when the incident happened.
2 fi  Sullenberger’s experience helped his decision to land on 
the river.
3 fl
4 fl
5 fi  Some of the passengers changed their lives because of 
the crash.
6 fl
Activity 4a 
1c, 2e, 3b
Activity 4b 
DialogueWhat was the change?Was it good or bad?
1
He changed his 
manager.
bad
2 He changed his career.good
3
She changed her 
hairstyle.
bad
Activity 5a 
1b, 2a, 3a, 4d, 5c, 6d, 7b, 8c
Activity 5b 
1, 3, 4, 5, 8
(2 would be used by a salesperson; 6 and 7 are formal.)
Activity 6
Suggested answer:
A:  Hi, ... You know I’m moving house this weekend. Could 
you lend me a hand?
B:   Mmm. What do you need?
A:   Well, fi rst of all I was wondering if you could come over to 
my place on Friday and help me pack up my books.
B:   Well, I was going to see my mother that evening. You know 
she hasn’t been well. There’s no way I can put that off.
A:  Oh dear! I’m sorry to hear that. Anyway, what about 
Saturday morning? Perhaps you could make it then, and 
help me move some of the furniture.
B:  Oh, I’m so sorry. I have to go into the offi ce for an 
emergency meeting on Saturday. 
A:  What, all day?
B:   Yes, I’m afraid so.
A:  What a pity! I’ll have to try and persuade Joe to help me 
then.
B:   That’s a good idea!
Activity 7
Cause Result Contrast Addition
because of
due to
owing to
as a result
therefore
although
 even  though
 in spite of
on the other hand
instead (of)
however
furthermore
moreover
1  because of / owing to / due to
   (= Teenagers can get into trouble because they are 
infl uenced by their peers.)

197. Answer Key
THAT’S ENGLISH!
196
2  As a result /  Therefore
   (= Children can be overprotected and so / and that way 
they don’t learn to be independent.)
3  On the other hand
   (= Parents should make some rules, although / even 
though they should sometimes let their child decide what 
is best.) 
   (= Parents should make some rules; however, / nevertheless, 
they should sometimes let their child decide what is best.)
4   Although / Even though / In spite of the fact that
   (= Parents want the best for their children, but sometimes 
they can make mistakes too.)
5   in spite of
   (= They can feel too pressured in spite of the fact that / 
although / even though their parents have good intentions.)
6   Furthermore / Moreover
   (= Discussing a choice is important; in addition, / besides, 
talking together builds a better relationship.)
   (= Discussing a choice is important, as well as talking 
together, which builds a better relationship.)
Activity 8 
1 I   2 I or C   3 I   4 I or C   5 I   6 C
Activity 9
Suggested answer:
We all know the story of Icarus, who ignored his father’s advice, 
fl ew too close to the sun and fell to his death. Some people say 
that parents should give children the freedom to make  their 
own decisions, while others feel that important decisions have 
to be made for children, depending on their age.
On the one hand, children can be overprotected. As a result, 
they don’t learn to be independent, so when they have to 
look after themselves they are incapable of making sensible 
decisions. Furthermore, parents sometimes put too much 
pressure on their children to choose a particular career or 
studies. For example, a family of lawyers may encourage 
their children to study law, when in fact they may be better 
at science subjects.
On the other hand, children do need some guidance, 
especially when they are younger. Parents shouldn’t let them 
watch as much television as they want or eat only sweets. 
However, older children should be given more responsibility 
to decide for themselves. If they make a mistake, they can 
learn from the experience.
In my opinion, parents should support and encourage their 
children, let them fi nd their own path in life, but be there 
when they fall.
EXAM STRATEGIES
READING COMPREHENSION I (page 106)
Activity 1a
2  the value of dreaming
Activity 1b
1 a, b, c   2 a, b, c
Activity 2
2a, 3g, 4b, 5e, 6f, 7d
READING COMPREHENSION II (page 107)
Activity 1a
1C, 2D, 3B
Activity 1b
1c, 2b, 3a
Activity 2
1 fi
2 H  Slow music makes shoppers move slowly through the 
shop and buy more.
3 H  Sometimes they are cheaper, but we may spend more 
because we feel we have saved on other things.
4 fi
5 H  Companies mainly use their customers’ loyalty cards to 
collect data about them. 
LISTENING COMPREHENSION I (page 108)
Activity 1a
1c, 2a, 3e, 4b, 5d
Activity 1b 
1d, 2b, 3c, 4a, 5e 
Activity 1c
1  What I think is interesting is the new research into 
developing alternative energies.
2   There’s an association between smoking and lung disease.
3  In the same way, doing puzzles also helps keep the mind 
active.
4   They spend their free time working in the garden.
5   At the time when there was an explosion in the city centre.
Activity 2
1 fascinated
2  a car crash
3  their upbringing and their genetic make-up
4  playing video games
5  working people / adults
LISTENING COMPREHENSION II (page 108)
Activity 1
expedition: party, course, meeting
well: badly, terribly, quickly
second: fi rst, last, fi fth
day: week, morning, hour
Activity 2
1b, 2a, 3b, 4b, 5b, 6a
Activity 3
2   The moment the weather got better he felt excited
 relieved.
3  At fi rst, he thought he would be setting up  watching the 
balloons.
4  He found fl ying in a hot-air balloon a scary  thrilling 
experience.
5  She felt especially upset when her dog died because he 
was with her son on his own.
6  She doesn’t want the expense  responsibility of having 
another animal in the house.
7   In the afternoon, she had a written exam  an interview.
8   After receiving the news about the job she had applied for, 
she was delighted went to pieces.
WRITING I (page 109)
Activity 1  1   the local authorities
2   to get a grant for setting up a small business
3   what the business is and how it will benefi t the community
Activity 2 Suggested answers: 
1, 3, 7

198. 197THAT’S ENGLISH!
Activity 3
1  considerably more  3  much better
2  even fewer  4  far greater
Activity 4
Suggested answer:
Proposal 
Introduction
The business that we would like to set up is a play centre for 
young children. We would aim to offer services at weekends, 
afternoons and peak holiday periods. Our team is composed 
of two paediatric nurses and a psychologist with experience 
in nursery schools.
Description of the business
The services we would offer include pre-school playgroups for 
toddlers. Parents can leave their children on an hourly basis, 
simply visit the family areas such as the open playground 
area or take advantage of activities for older children such 
as music and drama groups. We would also organise events 
such as birthday parties or other celebrations. 
Benefi ts for the community
There is a lack of support for parents with young children 
in the town. Since the supermarket was built in the park 
area, they have even fewer places to go with their children. 
In most families, both parents are working so there is a far 
greater need for childcare facilities than before, particularly 
in the school holiday periods. Our centre would give small 
children considerably more opportunities to be in contact 
with other children and provide a safe place for parents to 
leave them.
WRITING II (page 109)
Activity 1a
1c, 2a, 3c, 4d, 5f, 6e, 7b, 8d, 9d
Activity 1b
1 However    2  Despite   3 apart from   4 due to   5 while
Activity 2 
Suggested answer:
Online learning is becoming increasingly popular nowadays. 
Some people fi nd this effective, while others prefer to go 
to face-to-face classes. In my opinion, the effectiveness of 
either method depends on the subject being taught. Online 
learning is suitable for academic study, while face-to-face 
classes are essential for more practical subjects.
I followed a business management course online last year 
and found it very useful. I needed the fl exibility of online 
study because I was working full-time. However, despite the 
fact that you can study when and where you want, you have 
to be self-disciplined to work on your own and this can be 
diffi cult for some people.
On the other hand, learning to be a carpenter, for instance, 
must be very hard to do online without having access to 
machinery and hands-on practice. In this case, you need a 
teacher with you to observe your work and help in a practical 
way.
In conclusion, I would say that there is no ideal method for 
all types of learning. Possibly a combination of both online 
study and occasional tutorials would be the best for busy 
working people and face-to-face classes for students who 
need more supervision.
SPEAKING I (page 110)
Activity 1a
Persuading: 2, 3, 5, 7
Refusing: 1, 4, 6, 8
Activity 1b
Student’s own answers.
Activity 1c
1e, 2d, 3a, 4c, 5b
Activity 2
Suggested answer:
A:  Good morning, I have to talk to you about the rent for the 
fl at. You know I haven’t asked for an increase in the past 
two years.
B:   I know, but that’s really unfair! You know my salary has 
been cut from last year.
A:   Yes, but I’ve had a lot of expenses with the maintenance 
of the fl at and the increase in local taxes.
B:   Well, I’ve always looked after the fl at. You know I’ve never 
broken anything and it’s very clean. I think I’m a good 
tenant.
A:   I’d agree with that, but you know there are a lot of other 
people interested in renting the fl at.
B:   Really? But there are other fl ats for rent in the same 
building that are cheaper than this one!
A:  Absolutely not! They’re not nearly as nice as this one.
B:   You’re right. I’ve got an idea! Why don’t I help out with 
the maintenance, you know, painting and decorating and 
you can keep the rent the same.
A:   OK. That’s a good idea.
SPEAKING II (page 111)
Activity 1 
1 made  5  didn’t have
2  had just fi nished  6  was offering / offered
3  was   7 applied
4 decided
Activity 2
1  hadn’t, have learnt  3  weren’t, wouldn’t be
2  had chosen, wouldn’t have met 4  had stayed, be
Activity 3 
1 That’s why   2  so that    3  As    4 thanks to    5  because of
Activity 4
Suggested answer:
A few years ago, I had to make an important decision. I 
had to decide if I wanted to study for a year in Dublin or 
stay in my home town to get a job and help out my mum. 
At the time the choice I made seemed very unimportant, 
but it ended up having a tremendous effect on my life. I 
chose to stay home and help out my mum because I felt 
it was the right thing to do. So, I got a job as a mechanic. 
One day a beautiful woman came to the garage to have 
her car repaired. I began talking to this woman and one 
thing led to another and we started going out. Today, we 
are married and have three gorgeous kids. Although if I 
hadn’t met my wife, I probably would have gone to Dublin 
and my life would be more adventurous than it is now. 
Who knows?
SELF TEST UNITS 1-9
SELF TEST 1 (page 112)
Activity 1
1d, 2a, 3e, 4b, 5f, 6c
Activity 2
1 frustrating 3 disappointing  5 relieved
2 enraged  4 reassuring  6 delighted

199. Answer Key
THAT’S ENGLISH!
198
Activity 3
1  was moved to tears   5  gives, the creeps
2  pours, heart out  6  hurts, feelings
3  fell to pieces   7  is beside herself
4  hit, hard  
Activity 4
1e, 2f, 3d, 4a, 5c, 6b 
Activity 5
Suggested answers:
1  absolutely awful / terrible / dreadful    
2  absolutely furious / irate   
3  utterly hideous / repulsive   
4  absolutely tiny     
5  completely astounded / astonished  
6  totally exhausted / shattered
7 absolutely gorgeous / beautiful
8  utterly saddened / distressed
Activity 6
1  How far is it to Paris from here?
2  We take it that you don’t want to come with us.
3  We would appreciate it if you could turn off the lights 
when you leave.
4  I fi nd it upsetting when you criticise me in front of other 
people.
5  It seems that there might be a problem.
Activity 7
1  In the beginning  5 As
2  after a while  6  for a minute / for a while
3 Fortunately  7 Surprisingly
4  in the end
SELF TEST 2 (page 113)
Activity 1
1 self-deprecating  4  physically demonstrative
2  work ethic  5  culture shock
3  status symbol  6  stigma attached
Activity 2
1  will turn it off  4  are, trying
2  will go  5  am, experimenting
3  won’t rise
Activity 3
1c, 2e, 3a, 4d, 5b, 6f
Activity 4
1  used to live   4  would save
2  didn’t use to have  5  used to like
3  would give   6  would never talk
Activity 5
1 keep  4 laughed
2  ‘ll go   5  will go
3 carries  6  get used, was used
Activity 6   
2, 5, 6, 3, 8 1, 7, 4
SELF TEST 3 (page 114)
Activity 1
1  defi nite arrangement  4 intention
2  defi nite arrangement  5  defi nite arrangement
3 intention
Activity 2
1  is playing 
2  ‘m getting / ’m going to get I’m going to get 
3  I’m having
4 starts
5  ’ll tell  
6  won’t mind 
7  ’ll have fi nished
8  ’ll be waiting 
9  ’ll look forward / I look forward to it / I’m looking forward
Activity 3
1 remind  5  recollection / memory
2 souvenir  6  to retrieve
3 remembering  7  recall / remember
4 memory  8  recalling, remember
Activity 4
1  whizzkid   5  brains behind
2 brainstorm  6 brainpower
3  a no-brainer  7  not rocket science
4 brainchild
Activity 5
1   Teresa’s a terrible cook – she can’t even boil an egg!
2  I’ve just had some wonderful news – I got the job! / I’ve 
had some wonderful news – I’ve just got the job.
3   She just / only wants to explain what went wrong – it won’t 
take long.
4  These builders are so messy – they haven’t even taken 
their rubbish away. / These builders are (just) so messy – 
They haven’t (even) taken their rubbish away.
5  They only / just eat in very expensive restaurants so no 
fast food for them!
6   Can you just stop for a moment and listen to me?
7  Please – I only / just want to borrow it for a couple of 
minutes.
Activity 6
4, 5, 3, 1, 2
SELF TEST 4 (page 115)
Activity 1
1  to increase 4 attending 7 having
2 leaving  5  to aim  8  to cook, to order
3  to introduce 6 buying 
Activity 2 
1  visiting   4  to take  7 driving
2  smelling   5  to communicate  8  to put
3  experiencing  6  to take  9 waiting
Activity 3
1  would, mind   5 course  9 Will
2  Not    6  me, hand  10 please
3 are  7 would  11 All
4  possibly / please  8 problem
Activity 4 
1   Please forgive us / our making any noise last night. 
2   The neighbours objected to his / him burning his rubbish.
3  We excused them / their leaving early because they were 
exhausted. 
4   Do you mind my / me making a call?
5   He overlooked her forgetting to buy the fl owers.
6   I don’t have problem with you / your using the car.
Activity 5
1 H He offers to sponsor her £20.
2 fi
3 fi
4 H Steve says being sensitive is important.

200. 199THAT’S ENGLISH!
5 fl
6 fi Their hands are tied.
7 fi  He asks her to get involved and go to the food bank 
tomorrow.
Activity 6 
1 thoughts  5 misunderstood  9 Good
2  far   6 Fair  10 reasonable
3  concerned   7 Could
4 disagree  8 just
SELF TEST 5 (page 116)
Activity 1
1  seven billion (7,000,000,000)   
2  three point one four one fi ve nine.  (3.14159)    
3 three and three quarters     (3 ¾)
4  nought / zero point six-six-six   (0.666) 
5  one billion, three hundred and ninety-nine million, four 
hundred and ninety-one thousand, one hundred and 
eighty-fi ve (1,399,491,185)
6  three hundred and sixty-fi ve  (365)
Activity 2
1 All   2 Both   3 neither   4 either   5 neither  6 None
Activity 3
1  1 metre 63  5  5 foot 4 inches  9 6.26
2  50   6  2, 2  10 2,253.92
3  39.37 inches  7 110
4  12    8 360
Activity 4
1 crises  3 sisters-in-law 5 nuclei
2 media  4 analyses  6 phenomena
Activity 5
1   The number of overseas students has doubled.
2  People say the price of building materials will increase by 
33%.
3   Our sales fi gures have fallen by a quarter.
4   Its value has halved since we bought it.
5   It was approved by 70% of customers.
6   We are three times more successful.
7   Its speed has quadrupled.
Activity 6
1  I recommend looking for a way to solve this problem. / I 
recommend you look for a way to solve this problem. 
2  The chair proposes asking for government funding. / The 
chair proposes that we ask for government funding. 
3  My parents have suggested that my sister applies for the 
job. / My parents have suggested my sister apply for the job.
4  The government proposed lowering the age for voting. /
The government proposed the age for voting be lowered.
5  My boyfriend suggested celebrating my birthday with a 
huge party. / My boyfriend suggested that we celebrate 
my birthday with a huge party. 
6  My uncle recommends listening to this new band. / My 
uncle recommends that we listen to this new band.
SELF TEST 6 (page 117)
Activity 1
1  built a rapport  5 inherently
2  fi nd common ground  6  unwary     
3 collective subconscious 7  advertising campaign, slogan
4  sales pitch
Activity 2
1  bring him round to   5  won over
2  talk dad into doing   6  talk me out of doing
3  put you off        7  seduce you into doing
4  was  
Activity 3a
1 state-of-the-art 3 eye-catching  5 opulent
2 exquisite  4 up-to-the-minute 6 affordable 
Activity 4
1 turn   2 stylish   3 ultra   4 super   5 sunshine   6  sky     
7 sumptuous   8 free
Activity 5
1   Instead of enduring the discomfort of a cramped seat, you 
can sit back and relax.
2   I would advise against visiting that area of the city at night.
3   The sales assistant was able to guarantee that it was the 
cheapest model available.
4  The travel agent was able to assure us that we’d be 
delighted with the holiday we’d booked. 
5  It’s a long way to walk. Might I suggest you take a taxi 
instead?
6    wouldn’t bother asking him. He’s only just started working 
here.  
Activity 6
Suggested answers:
1   Never / Not in a million years would I take up running. It’s 
much too tiring!
2   Over my dead body! I hate participating in group activities!
3   On no account will you get me a personal trainer. It’s very 
expensive
4  Don’t even think about it / getting me a bike. I’ll never / 
would never use it.
SELF TEST 7 (page 118)
Activity 1
1 to have   2 try   3 to walk   4 drive   5 not walk
Activity 2
1  I‘d rather you hadn’t used my phone. 
2   prefer it if he had helped earlier. 
3  We‘d rather you had cleaned the room thoroughly.
4  His parents would prefer it if he hadn’t given up university.
5  They’d rather the thief had gone to prison.
Activity 3
1 be  6  have chosen
2  hadn’t been invented  7 used
3  hadn’t existed  8  wouldn’t be
4  wouldn’t have decided  9 adopted
5  hadn’t used  10  would need
Activity 4
1 no  4 weigh  7 minds
2  pick   5 options  8 caught
3 hasty  6 right  9 rock
Activity 5
1 fi Maddy is in two minds about the job in Rome. 
2 fl
3 fl
4 fi He’s really fed up with his job but he has no choice.
5 fi There is no way he can pay back his course fees.
6 fl
7 fl
Activity 6
1  Although / While
2  In addition / Furthermore / Moreover

201. THAT’S ENGLISH!
200
3  As a result / Consequently
4  In addition / Furthermore / Moreover
5  However / Nevertheless / On the other hand
6  In addition / Furthermore / Moreover
7  To sum up / In conclusion / To summarise
SELF TEST 8 (page 119)
Activity 1
1 So (c) 2 Such (b)
 3 Such (f) 4 So (a) 5 Such (d) 6 So (e)
Activity 2
1  moment of glory   5  claim to fame
2  put on a brave face  6  sunk into oblivion
3  put her on a pedestal  7  feet of clay
4  sang her praises   8  the hall of fame
Activity 3
1   Joseph Bazalgette is believed to have saved thousands by 
building London’s sewer system.
2   Mary Seacole is considered to have been a major infl uence 
on improving nursing.
3   The Red Cross is said to operate in 73 countries worldwide.
4  100 billion children are estimated to have been given 
vaccinations by the Red Cross.
5  Over 100 health workers are understood to have died in 
the Ebola crisis.
Activity 4
1 incredible  4 dear  7 staggered
2  overjoyed   5 devastated  8 with
3  about   6 about
Activity 5
1 H She says he was too violent, and it can’t be justifi ed.
2 T
3 T
4 T
5 H They were just bank robbers and murderers.
6 H The proposed title is Fallen Idols.
Activity 6
1  What I fi nd most disappointing is that the whole team is 
under suspicion.
2  What was devastating was when the singer lost her 
beautiful voice.
3  What we discovered is that to win you have to work in a 
team.
4   What was thrilling was that we won fi rst prize.
5   What she believed was that she could do it on her own.
Activity 7
1  Really   6  amazing / incredible
2  incredible / amazing  7 letdown
3 have  8 said
4  extraordinary   9 true
5 the
SELF TEST 9 (page 120)
Activity 1
1 trip   2 journey   3 travel   4 voyage   5 travelling 
Activity 2
1e, 2a, 3d, 4c, 5b, 6f
Activity 3
1 long-haul  4 turbulence 7  cabin crew
2 stopovers  5 landing  8  on-board catering
3 destination 6 evacuate  9  jet lag
Activity 4
1  There was congestion on the M4 this morning due to an 
accident involving two lorries.
2  Owing to a mistake on the part of the airline, we had to 
travel fi rst class.
3  The fl ight was delayed for fi ve hours on account of the 
terrible weather.
4   In view of the circumstances, I think I owe you an apology.
5  Because of the bad   fl ying conditions, we are going to 
make an emergency landing in Hong Kong.
Activity 5
1 sleeper  5 carriage
2 fare  6 compartments
3 berth  7 platform
4 seat 
Activity 6
1  dropped, off  3  to pick, up 5  to take off
2  stopped over  4  put, up  6  to get away
Activity 7
1  c apology  4  a apology
2  b gratitude  5  e apology
3  d gratitude
Answer Key