2. Software Quality in Business Context.pptx

Software Quality in Business Context

1. Business Context of Software Quality M. Asif Afzal

2. Business Context of Software Quality • Impact on customer satisfaction • Competitive advantage • Cost of poor quality (rework, support, lost customers)

3. Key Dimensions of Software Quality Functionality: Does the software meet user needs? Reliability: Is the software stable and error-free? Usability: Is the software user-friendly? Efficiency: How well does the software utilize resources? Maintainability: How easy is it to maintain and update? Portability: Can the software operate in different environments?

4. Role of SQA in Business • Ensures product quality and reliability • Reduces cost of defects • Enhances customer trust and loyalty

5. Implementing SQA in Business Developing Quality Policies: Creating and enforcing quality standards Training and Awareness: Educating staff about quality practices Continuous Improvement: Regularly reviewing and improving processes

6. Challenges in Software Quality • Managing changing requirements • Balancing quality with time and budget constraints • Keeping up with technological advancements

7. Future Trends in Software Quality AI and machine learning in quality assurance Shift-left testing: integrating testing early in the development cycle Increasing importance of security and compliance