Nephrology ; Dialysis
Health and Allied Services
Family Welfare; Contraception, sterilization, immunization and nutrition
Nursing, Paramedical & Allied Services
X‐ray, Ultrasound, ECG, Medical Store, Chemist Shop, Nursing ,Sterilization, Mortuary, Blood Bank,
Laboratory, Major OTs and Minor OT, Dialysis, Anaesthesiology, Physiotherapy
Utilities & Allied Services
Electricity, Fire protection, Horticulture,
LPG Supply, Ambulance, Medical gases supply, Air
Conditioning, Refrigeration ,Sewage disposal, Laundry, Catering Communication‐ PABX , intercom,
nurse call system,, Water treatment, General administration ,Computer system
Systems and Procedures Manuals
The salient information to be included in hospital of manual (s) are as follows:‐
i) System for registration and
record keeping for in and out patients.
Details: Reception. Communications, appointments, admissions and
Discharge activities.
ii) Inventory Management System for consumables and supplies:
Details:
a) Medical Stores (two way operation of medical shop viz. one for out patient and another
for in‐house patients with final adjustments from patients
bills)
b) House Keeping
c) Laundry (operating System)
d) General stores
e) Catering
f) Material services (this include daily use medical support materials)
iii) Preventives maintenance routines for medical and other critical equipments.
Details:
a) Engineering maintenance for non‐medical equipments (this will include electrical,
mechanical, water works and others)
b) Maintenance for medical equipment covering electrical, mechanical & electronic
Systems.
iv) Organization Structure, manpower, planning procedures, salaries and wages compensation
plan.
Details.
a) Organization: Organization structure, flow of responsibilities etc.
b) Personnel: this includes recruitment policies and salaries, perks, promotions etc.
c) Security: Number of hours/persons/day, number of watchman,
number of shifts,
uniform and other utilities.
d) Accounts and administration services
e) OPD working: this includes number of shifts, number of Doctors shifts, fees charged,
average number of patients/doctors/shifts.
f) Diagnostic Center:
- Pathology
- Scanning procedures etc.