Performance Management Meaning Purpose of The Annual Review 2023 Annual Performance Timeline Tips For Providing Feedback Tools To Use In Preparation For The Review Pitfalls To Avoid GS & SS Performance Review Forms 11/16/23 UNCHARTED AFRICA SAFARI CO. 2 AGENDA
PERFORMANCE MANAGEMENT - MEANING Performance management is the process of ensuring that employees' skills, plans and competencies are aligned with the company's objectives. When implemented justly, it can greatly improve the quality of performance as well as the job satisfaction of employees.
PURPOSE OF THE ANNUAL REVIEW Summarizes employees’ accomplishments, contributions, areas for development Assign overall performance rating for the year Career Development – Set goals, expectations for coming year Helps to influence compensation decisions
2023 ANNUAL PERFORMANCE TIMELINE
TIPS FOR PROVIDING FEEDBACK Always focus on the behaviours , not the person! Describe the action that was taken or not taken Describe the impact of the action and/or behaviours Engage the employee in the discussion of alternative actions or behaviours that will achieve the desired outcomes Confirm/document the understanding (e.g. email)
TIPS FOR PROVIDING FEEDBACK Understand what you really want from performance-related discussions Use facts and observations when involved in performance-related discussions Understand employee’s perspective Look for signs that a conversation is deteriorating and use techniques to return it to a safe place Seek mutual purpose with the employee
TOOLS TO USE IN PREPARATION FOR THE REVIEW Job Description and Annual Goals Your direct experience, observations and knowledge of employee’s performance Meeting notes/summaries, compliments and concerns from guests, previous annual reviews, and other performance documents Employee Self-Evaluation Form Performance/contribution against agreed-upon expectations
PITFALLS TO AVOID “Recent Event Effect”- Allowing recent performance events to drive the overall evaluation Halos and Horns: too much focus on one aspect of performance (either good or bad) Hero or Villain: rating everyone above average to avoid conflict or rating everyone low because no one can meet your standards Hollow Criticism: sandwiching negative comments between positive ones without constructive advice on how to improve Gut Feeling: making subjective comments without any supporting evidence or trends – seek data and multiple opinions
GS & SS PERFORMANCE REVIEW FORMS UASCO_ GS Performance Review Form_2023.docx UASCO_SS_PERFORMANCE REVIEW FORM_2023.doc
. QUESTIONS 11/16/23 UNCHARTED AFRICA SAFARI CO. 11