2024 Industry Transformation Event Series Engineering the 21 st Century Service Economy May 1, 2024 https:// issip.org /psu-issip-industry-transformation-discovery-series-launch-engineering-the-21st-century-service-economy/
Healthcare – May 1 Finance – June 26 Education – August 28 Energy & Information Tech – December 11 Supply Chain & Logistics – November 20 Retail & Hospitality – October 30
Healthcare – May 1 Welcome Introduction to Series Marginal Cost of Computing Dropping (Jim) Today’s Sector: Healthcare Panelists Q&A Closing
Healthcare – May 1 Welcome Introduction to Series Industry Sector Transformation Marginal Cost of Computing Dropping Today’s Sector: Healthcare Panelists Q&A Closing Co-Hosts Panelists Vittal Prabhu Jim Spohrer Harvey Castro, MD Paul Griffin Chris DeFlitch , MD Sunil Kripilani
We are already seeing early-stage service robots and AI digital twins of people… Watch: https:// youtu.be /-HizP4UQvug Watch: https:// youtu.be /-HizP4UQvug
Jensen: You imagine a tiny chip… The H100 weighs 70 pounds… 35000 parts… $250K cost… It replaces a data center… Full of computers and cables… Jim: Driving the marginal cost of computing to zero… Drives the demand for new service offerings based on computing through the roof What happens to service systems when the marginal cost of computation goes to zero?
Play Minute 5 to Minute 8 of: AI Explained (YouTube) https://youtu.be/pal-dMJFU6Q
1960 1980 2000 2020 2040 2060 2080 $1,000,000,000,000 (Trillion) $1,000,000 (Million) $1,000,000,000 (Billion) $1,000 (Thousand) $1 Gigascale (10 9 ) Terascale (10 12 ) Petascale (10 15 ) Exascale (10 18 ) Zettascale (10 21 ) Yottascale (10 24 ) Ronnascale (10 27 ) GDP/Employee Trend Could Moore’s Law Drive New Sector Measures? Based on USA Historical Data Year Value 1960 $10K 1980 $33K 2000 $78K 2020. $151K 2023 $169K Kiloscale (10 3 ) Megascale (10 6 ) Cost of computation goes down by 1000x every 20 years (left to right diagonals), driving knowledge worker productivity up.
Sunil Kripalani Sunil has had senior officer roles in several successful start-up companies focused on creating disruptive Healthcare Transformation. Currently EVP/CTO at Direct Supply, the market leader in providing equipment and services to Senior care facilities across the US. Most recently at Walz Health in Chicago where he was CTO and led building and launching a ground up marketplace, partially funded by Google Ventures, to deliver real time lower Rx prices to consumers at national retail pharmacies. He also spent a large part of his career in huge companies – serving as both Chief Digital Officer and SVP Digital Product Development & Enterprise Architecture for OptumRx/United Healthcare – a $70B business. Sunil also spent 12 years at Cisco Systems as Vice President of Services Technology where he led technology strategy, software architecture and their $11B global services portfolio.
(some) Hurdles within our current healthcare paradigm Cost and Affordability Health care technology challenges Patients are typically not the center of care Point of care is frequently misaligned with cost of care
Practical challenges of managing patient care Missing information Inadequate trust and respect Culture of Medicine Alignment of Incentives *Source – healthaffairs.org
WHY AI? Mother's Concern: Courtney's 3-year quest for answers. Visited 17 doctors with no conclusive diagnosis. Turned to ChatGPT with symptoms and MRI notes
AI + HUMAN > Best Human > Best AI The Exponential Growth of Medical Data Rate of Growth: Medical data doubles every 30 days Staying Updated: Leverage GPT's capabilities for current information Real-Time Updates with GPT: Example: Doctors utilize a platform like "Update" integrated with ChatGPT for immediate access to the latest medical insights and data.
My Healthcare GPT Cheat Sheets (INTRO)
Optimistic Realistic Knowing Doing How to keep up with accelerating change? Follow a diverse collection of people… make up dimensions meaningful to you!
How can I Help?
Healthcare Transformation Opportunities and Challenges Paul Griffin Department of Industrial and Manufacturing Engineering Consortium on Substance Use and Addiction Penn State University May 1, 2024
Current State: “Health care” Reactive Hospital-centric Focused on disease Future State: “Health” Proactive Person-centered Focused on health/ wellness Examples: Connected Care Evidence-Based Care Engaged Care
Opportunities Better connected care Better engaged care Better evidence-based care Transformed medical record process
Challenge: cost, access, and trust Agency Issues Technological Advances Provider Consolidation New Drugs/Medicines Cost conundrum Health Disparities Lack of Transparency Cost Variations Limited Patient Engagement Staffing shortages Time with EHR
Contact Information Paul Griffin [email protected] https://www.ime.psu.edu/department/directory-detail-g.aspx?q=pmg14