20240621 AI_and_Democracy ISSIP_Ambassadors_Series Main Deck_FINAL.pptx

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June 21, 2024
ISSIP_Events_20240621
Series_Blog_Post URL: https://issip.org/issip-2024-event-series-ai-challenges-to-global-democracy/
Event_Blog_Post URL: https://issip.org/event/global-democracy-current-state-of-play/
Registration URL: https://docs.google.com/forms/d/e/1FAIpQLSfl222iSrkmLu-uQwBic9nSE08Jtie2f-oJU_DPzZorJuveTw/viewform
Survey URL: https://docs.google.com/forms/d/e/1FAIpQLSfaLlW5sqTjrQ7jXq8BjUeNQmzHZ260mbNEuGWpBv1NpRXQgg/viewform

Host:
Michele Carroll
https://www.linkedin.com/in/mmcarroll/

Session Leaders
Kazuyoshi Shimada
https://www.linkedin.com/in/kazusmd/

Christine Leitner
https://www.linkedin.com/in/leitnerchristine/

Speakers
Hiro Hamada
https://www.linkedin.com/in/hirohamada/

Ryuichi Maruyama
https://www.linkedin.com/in/ryuichimaruyama1987/

Ivar Tallo
https://www.linkedin.com/in/ivar-tallo/

Kevin Clark
https://www.linkedin.com/in/kevin-clark-0057b81/


ISSIP_YouTube_Recording: https://youtu.be/bfsd9cZVitQ
ISSIP_Slideshare_Presentation: TBD
ISSIP_LinkedIn_Company: https://www.linkedin.com/posts/international-society-of-service-innovation-professionals-issip-_issip-2024-ambassador-event-series-ai-challenges-activity-7209586803668860929-AhH4
ISSIP_LinkedIn_Group: https://www.linkedin.com/feed/update/urn:li:activity:7209588160652025856

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1. Series Launch June 21, 2024 8:00 am PST; 0:00 Tokyo; 17:00 CET (5pm Vienna)

2. 3-Part Series: AI Challenges to Global Democracy 2 Science bridges. 8:00 am PST (Silicon Valley); 0:00 Tokyo; 17:00 CET (5pm Vienna) Get a bird's eye view of risks and benefits of AI to democracy. Drill down on the positive & the possible enabled by AI Propose for future research and institutional design.

3. Welcome to the Series Launch: AI Challenges to Democracy 3 Michele Carroll Executive Director, ISSIP Silicon Valley, USA Dr. Kazuyoshi Shimada Manager of the Office for Diversity & Inclusiveness Japan Science & Technology (JST) Tokyo, Japan Dr. Christine Leitner Sr. Advisor & Co-Founder Centre for Economics and Public Administration (CEPA) London, UK

4. Agenda –Session 1 : Current Global State of Play 4 Science bridges. 8:00-8:10 Welcome/Intros Survey Findings Moderators Frame Discussion Michele Carroll, Executive Director ISSIP Kazuyoshi Shimada , JST (Japan) Christine Leitner, CEPA (London/Vienna) 8:10-8:35 Panel Perspectives Hiro Hamada , Araya (Japan) Ryuichi Maruyama , AI Alignment Network (Japan) Ivar Tallo , GovConsult Foundation (Estonia) Kevin Clark , C ontent Evolution (NC, USA) 8:35-8:55 Discussion Moderators / All 8:55-9:00 Closing Kazu, Christine, Michele Slides and event recording will be emailed to all registered participants.

5. AI Challenges for Democracy – Survey Findings (preliminary) 5 Science bridges.

6. AI Challenges for Democracy – Survey Findings (preliminary) 6 Science bridges.

7. AI Challenges for Democracy – Survey Findings (preliminary) 7 Science bridges.

8. AI Challenges for Democracy – Survey Findings (preliminary) 8 Science bridges.

9. Science bridges. June 21, 2024 @ 8:00 am - 9:00 am PDT 9 9

10. Panelists & Moderators – “State of Play” - Session 1 June 21, 2024 10 Hiro Hamada Chief Researcher Araya Ivar Tallo Director General GovConsult Foundation Kevin Clark President Content Evolution Ryuichi Maruyama Interim COO AI Alignment Network Dr. Kazuyoshi Shimada Manager of the Office for Diversity & Inclusiveness Japan Science & Technology (JST) Dr. Christine Leitner Sr. Advisor & Co-Founder Centre for Economics and Public Administration (CEPA)

11. Panelists & Moderators – “State of Play” - Session 1 June 21, 2024 14 Hiro Hamada Chief Researcher Araya Ivar Tallo Director General GovConsult Foundation Kevin Clark President Content Evolution Ryuichi Maruyama Interim COO AI Alignment Network Dr. Kazuyoshi Shimada Manager of the Office for Diversity & Inclusiveness Japan Science & Technology (JST) Dr. Christine Leitner Sr. Advisor & Co-Founder Centre for Economics and Public Administration (CEPA)

12. Discussion 15

13. THANK YOU for participating in our Democracy Series Launch! 16 Michele Carroll Executive Director, ISSIP Silicon Valley, USA Dr. Kazuyoshi Shimada Manager of the Office for Diversity & Inclusiveness Japan Science & Technology (JST) Tokyo, Japan Dr. Christine Leitner Sr. Advisor & Co-Founder Centre for Economics and Public Administration (CEPA) London, UK

14. 3-Part Series: AI Challenges to Global Democracy 17 Science bridges. 8:00 am PST; 0:00 Tokyo; 17:00 CET (5pm Vienna) Get a bird's eye view of risks and benefits of AI to democracy. Drill down on the positive & the possible enabled by AI Propose for future research and institutional design.

15. Science bridges. 18 Appendix 18

16. Discussion stance –Session 1 (provisional) 19 Science bridges. Today, we are not discussing how to solve the problem but instead, lay out the problems and opportunities to explore in depth in the next session. As the first session, regarding recognition of the problem, we do not intend to be the first in the world to discuss it here, but would like to try to share the discussions that have been taking place in various parts of Japan, the U.S. and Europe. It will be the first step to gain insight at the second and the third session into what we need to work on for the future in the context of service innovation. (Category of the problem for democracy) Intentional attack (malicious use) or Unintended consequences Present (near term) risk / Present AI or Future (long term) risk / Future AI

17. Navigation Strategy –Session 1 (provisional) 20 Science bridges. Hiro, Ryuichi and Ivar will provide the unique historical context of each region aiming at a new form of democracy that could be a social wish for the new AI. Kevin will provide his insights in opportunities for AI for social governance as well as the risks in view of national security, that must be the most upcoming threats in our society. Ryuichi will provide alignment activities between AI and society that naturally connect to issues of democracy. He also provides a framework to see AI alignment issues. Sharing the outlook of present and expected future democracy, we will discuss the new possibilities and alarming risks to democracy inherent in AI services.

18. Motivation: “ What are the crises we are facing? ” 21 Science bridges. (Definition of Crisis) “A recognized period of increased danger requiring action to limit severe and cascading consequences.” (GFCC) a point/period of shift a moment of decision required affected by the time, place, cultural specificity, etc. of the decision maker Phase-1 Phase-2 Crisis * Crisis originated from a Greek word in medicine as a turning point either to recovery or not. Reference: Driving Innovation in Times of Crisis, WHITE PAPER:Crisis Definitions and Frameworks

19. Motivation: “ What are the crises we are facing? ” 22 Science bridges. Democracy may be in one of the crises we face...

20. “With almost half of the world’s population residing in countries holding executive or legislative elections in 2024, it’s set to be the busiest election year ever recorded.”

21. AI Service and Democracy in ISSIP 2024 event series 25 Science bridges. ISSIP defines service as the application of a resource (e.g. knowledge, service or a good) for the benefit of others, and service science as the study of diverse, interconnected, complex “human-centered value co-creation systems” in business and society. We believe this definition is closely linked to democracy. Democracy is not just a way of doing politics . It lies in the heart of everyone. It is the spirit that seeks to treat every human being as an individual with inherent dignity. AI is an algorithm that processes data and does not have a spirit as such. When creating AI and providing services that use it, what considerations are needed to ensure that it respects the dignity of each person and can contribute to the co-creation of value for a variety of people ? How service science contributes to ensure democracy in AI services? In this series, we will explore the potential for AI to either promote or undermine democracy, examining perspectives from AI service providers, users, regulators, and scientists.

22. Topics –Session 1 26 Science bridges. Current state: How are emerging AI services and capabilities threatening and/or helping advance democracy around the world? What new AI services are emerging and how do they alleviate constraints for a democratic society? [perspective of service users] What are the constraints to democracy that can be removed by the use of AI, and what are the risks involved? What are the current policy responses?

23. Hiro Hamada, Senior Researcher, Araya 27 Science bridges. Hiro is a Chief Researcher at Araya. He received his Ph.D in systems neuroscience at Okinawa Institute of Science and Technology (OIST) in 2019. His research interests are cognitive neuroscience, computational neuroscience and phenomenology of consciousness. He is participated in the project as a principal investigator for Goal 9 "Realization of a mentally healthy and dynamic society by increasing peace of mind and vitality by 2050” of the Cabinet Office's Moonshot Research and Development Program.

24. Hiro Hamada, Senior Researcher, Araya 28 Science bridges. [Breaking away from central dependence] He will mention the history of Japanese open-source community’s grassroots activities to improve society in Japan after the Great East Japan Earthquake. [Plurality and Decentralizing Science] He will introduce the activities updating the democracy creating decentralized and collaborative architecture in AI research. He will provide his concern on the AI service and Democracy from the viewpoint of the researcher of cutting edge of AI service delivery (Araya), well versed in the realities of information governance. (Reference; Funding the Commons , DeSci Tokyo ) Provisional https://www.canva.com/design/DAGIxOHbaCI/m0ukL9VH2AcCqtmQaOT-jw/edit

25. Ryuichi Maruyama, Interim COO, AI Alignment Network 29 Science bridges. With a Master's degree in engineering, he spent eight years working at a scientific book publisher, followed by three years at a government think tank for science and technology policy, the Center for Research and Development Strategy at the Japan Science and Technology Agency. He is now working as the interim COO of the AI Alignment Network, a non-profit organization whose mission is to create an ecosystem of researchers and practitioners in the field of AI alignment/AI safety in Japan.

26. Ryuichi Maruyama, Interim COO, AI Alignment Network 30 Science bridges. [AI governance policy in Japan] He will introduce a brief history of AI governance policy in Japan focusing on how it has dealt with the core value of democracy. [Present and future AI] He will state that the "AI alignment" problem naturally connects with the issues of democracy and that the risks of future AI are mutually linked with democracy. He will provide views on AI and democracy from his experience at government think tank (JST/CRDS) and a community building non-profit (AI Alignment Network). Provisional https://docs.google.com/presentation/d/1OutJgM1S3ET-g2CWfN-0WGW_ZvB-Yd0g/edit?usp=sharing&ouid=109491818506737560101&rtpof=true&sd=true

27. Kevin Clark, President, Content Evolution 31 Science bridges. Kevin Clark is an author, innovator, federation and community leader, avid alpine skier, and business metaphysics pioneer. Leaders seek out Kevin for his vibrant and forward-looking perspectives, innovative organization frameworks and strategies, voice-of-people insights & research, enduring brand identities and ecosystems, and customer experience and presence design. He is Director emeritus IBM Brand & Values Experience, and the first global brand steward for ThinkPad notebook computers. Kevin led strategy, branding, customer experience, and intellectual property management for IBM Personal Systems Group, including PC Company, Printer Systems Group, and Retail Store Solutions– with a seat on the corporate Market Management Executive Board and the global Market Intelligence Leadership team.

28. Kevin Clark, President, Content Evolution 32 Science bridges. [AI as a moderator of public service] He will introduce his view on AI that has the potential be a great way to make federal, state and local government services easier to use, easier to provide. [AI as a risk of national security] He will mention about the risk on AI to our national security as one of the most powerful engines of guided misinformation in the hands of economic competitors and adversaries to democracy He will provide his concern on the AI service and Democracy from the viewpoints of the experienced executive of the international tech firm. Provisional

29. Ivar Tallo, Director General, GovConsult Foundation 33 Science bridges. With over 20 years in e-governance and ICT development in UN, Ukraine, etc., he specializes in driving digital transformation in the public sector. His career is dedicated to enhancing government efficiency, transparency, and service delivery through innovative technology solutions. As the Director General at GovConsult Foundation, he leads a team of passionate individuals committed to advancing e-governance and e-government globally. His work involves spearheading strategic initiatives, promoting operational excellence, and building robust partnerships.

30. Ivar Tallo, Director General, GovConsult Foundation 34 Science bridges. [ Transformation of democratic governance ] He will explore how artificial intelligence is transforming democratic governance, starting from his perceptions about the the European Union's approach and his views as a practitioner. [ Future AI developments ] He will then share his vision about future developments, asking questions such as what if AI could handle deliberations for us, collect grievances, and would know the most rational solutions to our problems and most liked or hated ones etc. Will AI morph governance into something rather new? In his talk, Ivar will explore how artificial intelligence is transforming democratic governance. He will then share his vision about future developments. Provisional

31. Michele Carroll, Executive Director, ISSIP 35 Science bridges. Michele has served as ISSIP’s Executive Director since mid 2022 and continues to serve as president of the international marketing company she founded in 1993. Carrollco Marketing Services has guided hundreds of service and technology providers and startups with US market entry and international growth. She has worked with US presidential campaigns, and served as president of several institutions committed to learning, growth and innovation, from the International Society of Service Innovation Professionals (ISSIP), to the Council of Supply Chain Management Professionals (CSCMP) and MDUUC (working for inclusion and social justice). For more information: https://www.linkedin.com/in/mmcarroll/

32. Christine Leitner, Senior Adviser, CEPA 36 Science bridges. Dr. Christine Leitner is a Senior Advisor and co-founder of the Centre for Economics and Public Administration (CEPA) in London where she focuses on public sector innovation programmes. Since 2013, she has been a Senior Policy Advisor at the Austrian Ministry for Digital and Economic Affairs. Before that she headed the Centre for European Public Administration at Danube University, Austria. From 2002 to 2010, she was the Director of the European e-Government Awards, a “lighthouse” project initiated and funded by the European Commission. Previously, she was Senior Lecturer at the European Institute of Public Administration (EIPA) in Maastricht. For more information: https://issip.org/christine-leitner/

33. Kazuyoshi Shimada, Manager, JST 37 Science bridges. Kazuyoshi is a manager of Office for Diversity and Inclusiveness in Japan Science and Technology Agency (JST). He has been working on making stories, strategies, and communities throughout communications with scientists and wider stakeholders. He has incorporated stakeholder engagement into the strategy-making and community building initiatives, with the aim of increasing the social value of the JST. Since 2003, he has worked for JST at the Department of Basic Research, Center for Research and Development Strategy, Center for Science Communication, Department for Promotion of Science in Society, and Washington D.C. Office prior to his present position. For more information: https://www.linkedin.com/in/kazusmd/

34. Category of the threat and opportunity Threat: decision making, recognition, (cognitive) Opportunity: automation, visualization, search, (operational) “Cognitive security” Protecting people and society from attacks (and misuse) that adversely affect human cognition, behavior, and decision-making. Intentional (malicious) attack Non-intentional misuse https://www.jst.go.jp/crds/pdf/2023/WR/CRDS-FY2023-WR-04.pdf

35. An example of questions to ask The city’s water and sewerage systems are controlled. Everyone wants to have water. If someone does not guarantee the quality of the water they access, they cannot use it safely. In order to guarantee the water quality management, we require science. Let’s replace this water with information . Everyone wants to have information. If someone does not guarantee the quality (certainty) of the information they access, they cannot use it safely. In order to guarantee the information quality (certainty) management, we require science. BUT, a society where information is controlled by authority is not nice . Democracy demands freedom. How can we access information in peace of mind? Which is responsible information service providers or users? Can science contribute to the certainty of the information? What is the difference between the water case and information case?

36. Underlying issues “Our good” is not always the same as “Other’s good”. How can this difference be encompassed in the service? What kind of services are good? "how we can guide development, understanding and implementation of technology for optimal benefit to people, business, and society?". (Discovery Summit 2023)

37. Hints / Keywords Place based, community-based approach Science of sustainability as a foundation of our public good Engineering and business model for sustainability Good communication respecting other values

38. “the evolving ecology of service system entities” >>>the expectations on our better communications and collaboration capabilities Principles of Democracy https://www.principlesofdemocracy.org/ "only through the democratic process of tolerance, debate, and willingness to compromise can free societies reach agreements that embrace the twin pillars of majority rule and minority rights." We will encourage AI service provider to make democratic process of tolerance, debate, and willingness to compromise business sustainability and user expectations . We also encourage all service users who are a part of ecology of service system to respect democratic process of tolerance, debate, and willingness to compromise business sustainability and user expectations . I believe that future academia will be required to provide the ideological and technical foundations for everyone to achieve this. This might be a new aspect of service innovation not only for the profit maximization but for respecting our dignity (very hard to function...). The list of research agenda or the curriculum of the university might be an expected outcome of our series of discussion and the discovery summit.