20240828 Education Transformation - PSU Event Series v6.pptx

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ISSIP_Events_20240828
Title: 20240828 Education Digital Transformation - PSU Event Series
Date: August 28, 2024, 2pm-3pm ET

ISSIP_Blog Series_Post: https://issip.org/psu-issip-industry-transformation-discovery-series-launch-engineering-the-21st-century-service-economy/

Co-Hosts
Vittal Prabhu
https://www.linkedin.com/in/vittalprabhu/

Jim Spohrer
https://www.linkedin.com/in/spohrer/

Panelists
Dan Russell (https://www.linkedin.com/in/dan-russell-6901a9/)
Interview: https://www.youtube.com/watch?v=K8t4rbyjRFM

Amanda Diekman (https://www.linkedin.com/in/amanda-diekman-aa46b911b/)
Interview: https://youtu.be/R9K08-Gjvo0

Deb Stokes (https://www.linkedin.com/in/deborah-r-stokes/)

Frank Melis (https://www.linkedin.com/in/frankmelisnl/)
Interview: https://youtu.be/cV6Pj__B_kk


ISSIP LinkedIn Company: https://www.linkedin.com/posts/international-society-of-service-innovation-professionals-issip-_the-digital-transformation-of-education-in-activity-7232478640205090816-ymsY

ISSIP LinkedIn Group: https://www.linkedin.com/feed/update/urn:li:activity:7232478808069562369


Presentation: https://www.slideshare.net/slideshow/20240828-education-transformation-psu-event-series-v6-pptx/271417649
Recording: https://youtu.be/X5aOian4chE

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1. 2024 Industry Transformation Event Series Engineering the 21 st Century Service Economy August 28, 2024 https://issip.org/psu-issip-industry-transformation-discovery-series-launch-engineering-the-21st-century-service-economy/

2. Today’s Agenda Welcome! Speaker Series ( Vittal ) Challenge Transformation & Measures (Jim) Education Sector Transformation Panelists Q&A Closing Co-Hosts Panelists Vittal Prabhu Jim Spohrer Dan Russell Frank Melis Deb Stokes Amanda Diekman

3. Healthcare – May 1 Finance – June 26 Education – August 28 Energy & Information Tech – December 11 Supply Chain & Logistics – November 20 Retail & Hospitality – October 30 Vittal Prabhu

4. Meeting Chat in Speaker Notes See speaker notes

5. Education – June 26 Vittal Prabhu Penn State University (PSU) 1 st Industrial & Manufacturing Engineering 1 st Service Systems Engineering Broaden the aperture… ISSIP-PSU Industry Sector Transformation Speaker Series Survey Events Whitepaper

6. In the news… Digital Promise: Breaking with the Past, Embracing Digital Transformation in Education.     Revolutionizing Education with AI | Khan Academy founder Salman Khan - YouTube .   Lauren Eve Heller ("Verses Over Variables") interview on " thoughts on how AI is transforming education and design practice.” Big Disruption View – Third Millenium Economics (Karthik Gada) Google Gemini Learning Features ($20/month)

7. Industry Sector Transformation Measures Costs down Marginal cost of computing going to zero Productivity up Early service robots and AI digital twins of people OK Now Speculate! Looking back in 10 years, what education service system measure will matter most? Jim Spohrer William Bruce Cameron, in “Informal Sociology” P.S. I will tell you what I think in a minute!

8. Jensen: You imagine a tiny chip… The H100 weighs 70 pounds… 35000 parts… $250K cost… It replaces a data center… Full of computers and cables… Jim: Driving the marginal cost of computing to zero… Drives the demand for new service offerings based on computing through the roof Costs Down: We see the marginal cost of computation going to zero…

9. Productivity Up: We see early-stage service robots and AI digital twins of people… Watch: https://youtu.be/-HizP4UQvug Watch: https://youtu.be/-HizP4UQvug

10. 1960 1980 2000 2020 2040 2060 2080 $1,000,000,000,000 (Trillion) $1,000,000 (Million) $1,000,000,000 (Billion) $1,000 (Thousand) $1 Gigascale (10 9 ) Terascale (10 12 ) Petascale (10 15 ) Exascale (10 18 ) Zettascale (10 21 ) Yottascale (10 24 ) Ronnascale (10 27 ) GDP/Employee Trend We wonder about the new sector transformation measures? Based on USA Historical Data Year Value 1960 $10K 1980 $33K 2000 $78K 2020. $151K 2023 $169K Kiloscale (10 3 ) Megascale (10 6 ) Cost of computation goes down by 1000x every 20 years (left to right diagonals), driving knowledge worker productivity up.

11. Food for thought: What to measure? 6 R’s of learning In my head before Remind (memory) Rehearse (performance) In someone else’s head before Receive (training) Rebuild (true education - how to derive) In no one’s head before Research (find answer) Reflect (find questions)

12. Dan Russell (Best selling author “Joy of Search” recently retired from Google, Stanford + U. Zürich HCI&AI courses ) HCI = Human-Computer Interactions 25 years teaching CS / HCI / AI in university ~300 classes K-12 teaching info literacy MOOC with ~5M students Dan Russell

13. Dan Russell LinkedIn Personal web site (previously AKA home page) SearchResearch blog The Joy of Search

14. Amanda Diekman Amanda Diekman Provost Professor, Department of Psychological and Brain Sciences Associate Vice Provost of Faculty and Academic Affairs Indiana University Bloomington

15. Amanda’s work STEM fields can involve solving real-world problems, helping people, and working with others BUT most people don’t think this is true When we highlight how people & purpose are integrated in STEM work, a wider range of students are interested & feel they belong With STEM faculty, we are co-creating assignments that integrate purpose into STEM coursework PRISM project, supported by 3M: go.iu.edu/prism https://socialroles.lab.indiana.edu/

16. Will AI help or hurt? The classic social psychological answer: “it depends.” If we want AI to be as useful as possible…. need to draw from and be used by wide range of people and information need to base decisions on empirical study of human/AI interaction and consequences How can we develop discernment about where humanity is especially needed and valuable? What are best practices for integrating human experience, thought, values, emotion with AI tools?

17. Contact information: Amanda Diekman Email: [email protected] Lab: https://socialroles.lab.indiana.edu/ PRISM project with 3M: go.iu.edu/prism

18. Deb Stokes (Dell – external relations, ISSIP President 2024) Adult education Underserved populations Bias Deb Stokes

19. Frank Melis (SMRT.bio – entrepreneur) Frank Melis

20. Frank Melis (SMRT.bio – entrepreneur) Frank Melis

21. Q&A Moderators’ questions & comments Panelists’ questions & comments Participant’s questions & comments feel free to use chat and/or come off mute Panelists’ last comments Moderators’ closing Co-Hosts Panelists Vittal Prabhu Jim Spohrer Dan Russell Frank Melis Deb Stokes Amanda Diekman

22. Healthcare – May 1 Finance – June 26 Education – August 28 Energy & Information Tech – December 11 Supply Chain & Logistics – November 20 Retail & Hospitality – October 30 Closing – and Next Event

23. Zoom chat See speaker notes

24. Meeting Transcript Summary In speaker notes – OpenAI ChatGPT

25. Meeting Transcript Summary In speaker notes – Google Gemini has text size limits (but auto-adapts – truncates to what it can handle)

26. Meeting Transcript Summary In speaker notes – Anthropic Claude protests, but requires the user to truncate to an appropriate level

27. Meeting Transcript Summary In speaker notes – Microsoft Bing Copilot (incredibly short text upload amount – barely competed 10 minutes of the transcript)

28. Meeting Transcript Summary Hold – a bot invited by Frank Melis Vittal Prabhu was favorable impressed Dan Russell and Jim Spohrer – not so much 

29. Meeting Transcript from Zoom See speaker notes Part 1 of 4

30. Meeting Transcript from Zoom See speaker notes Part 2 of 4

31. Meeting Transcript from Zoom See speaker notes Part 3 of 4

32. Meeting Transcript from Zoom See speaker notes Part 4 of 4

33. Meeting Transcript from HOLD: Reader See speaker notes below