3 Bonner Program Management and Staffing.pdf

Presentation from the 2024 New Bonner Staff Orientation. This covers aspects of staffing and program management related to the Bonner Program and centers for civic engagement.

1. Bonner Program Management

2. What We’ll Cover
•Bonner Program Staffing Standards
•Campus-Wide Center Staffing
•Roles & Responsibilities (Program
Management)
•Student Leadership (BLT, Interns, Congress
Reps)

3. Stand If…
Starting Activity

4. Your office/center has three or more full-
time staff members whose primary job is
to support and administer campus-
community engagement
Stand if…

5. The reporting line for the center/
office for civic/community
engagement is in Academic Affairs
Stand if…

6. If your Bonner Program has
50 or more students actively
in the program
Stand if…

7. Your office/center has at least
one dedicated faculty position
(Faculty Fellow, etc.)
Stand if…

8. Bonner Program
Staffing Standards

9. •40 students: to 1 staff (FTE)
•Bonner Director reports to
Senior Administrator
•During start up: clarify roles
of staff and faculty; most
have other roles
•Creatively leverage available
staffing (e.g., work study,
VISTAs, graduate assistants)
Staffing Standards

10. Campus-Wide Centers
Staffing &
Institutional Home

11. •Core professional staff that ranges from 1.5 (for a
small or start-up program) to 20 (Swearer Center at
Brown).
•Average center in the network has 5 staff, with 2
dedicated to the Bonner Program (2015).
•Typical functions include center director, program
director, faculty fellow(s), program coordinator, site
leaders, interns with various leadership roles.
Staffing a Formal Center

12. Bonner Benchmarking Survey
Full-Time Staffing Levels (2024)
How many full-time
staff are employed at
the institution whose
primary job is to
support and
administer campus-
community
engagement? 7+ Full Time Staff 7% 4-6 Full Time Staff 31% 2-3 Full Time Staff 52% 0-1 Full Time Staff 10%

13. Bonner Benchmarking Survey
Part-Time Staffing Levels (2024)
How many part-time
staff (GAs, Fellows) are
employed at the
institution whose
primary job is to
support and administer
campus-community
engagement? 4-6 Part-Time Staff 7% 2-3 Part-Time Staff 45% 0-1 Part-Time Staff 48%

14. Staffing
Structure
Examples
Small centers (2-3 staff)
Student body: 1,400
Bonner Program: 60 students
Coord. of Civic &
Community
Engagement and
Bonner Program
Asst. Dir. of Civic &
Community
Engagement and
Bonner Program
Bonner Interns
(student roles)
Bonner Leadership
Team
(student roles)
Faculty Fellow
Dir. of Civic &
Community
Engagement and
Bonner Program

15. Staffing
Structure
Examples
Medium centers (4-6
staff)
Student body: 2,400
Bonner Program: 60 students
GA for Engaged
Citizenship
Bonner Interns
(student roles)
Bonner Leadership
Team
(student roles)
GA for Marketing &
Storytelling
AmeriCorps VISTA
Bonner Coordinator
AmeriCorps VISTA
Food Security
AmeriCorps VISTA
College Access &
Success
Coordinator
AmeriCorps VISTA
Interfaith
Engagement
Coordinator
Assoc. Dir. of CCE
Coordinator of
Community Impact
Assoc. Dir. of
Dialogue & Civic
Action
Director of CCE
Dashes = supports
CCE, OCI, and RSL

16. Staffing
Structure
Examples
Large centers (7+ staff)
Student body: 6,900
Bonner Program: 80 students

17. Institutional Home
Housed in... Strengths Concerns Other
Student
Affairs
Fit with departmental
mission; student-led
programs; larger scale;
access to areas like
Residence Life & fees
Fails to become
integrated at institution’s
core (faculty); lack of
curricular change;
second class status
Many campuses started
from Student Affairs and
have moved; when
moving, campus-wide
engagement can suffer
Academic
Affairs
Access to faculty
Status within institution
Connect research and
scholarship
Service can be episodic if
only tied to courses; must
put attention on student
leadership
Having program under
Academic Affairs does
not guarantee curricular
change
Integrated
May leverage resources &
change opportunities;
curricular and
co-curricular integration
Coordination and
decision-making involves
more time & people; top
down vs. bottom up
Many established
campuses seem to be
moving here, but some
wait for vision

18. Bonner Staff
Roles & Responsibilities

19. "Program directors are finding a stretch in their
associations, as they necessarily have to become
program developers, political strategists, communicators
across many boundaries, counselors, learners,
wisdom figures, interpreters,
planners and problem solvers.”
- Robert Sigmon, 1992 report
to the Bonner Foundation

20. What do staff do?
Student
Development
Campus Infrastructure
Community
Partnerships
Build connections on campus
(pathways) and off campus
(collaboration)
Build, implement, and expand programs,
initiatives, events, and centers
Develop and manage partnerships,
positions, & projects
Teach, advise, train, and mentor
Track, assess, & evaluate
Empower students’ (and staff)
development & leadership

21. Bonner “Director”
•Oversees the operations of the
civic engagement center and
Bonner program
•Serves as a key advocate and
leader for community and civic
engagement on campus
•Supervises and provides support
to the Bonner Coordinator and
other Center staff
•Often plays a central role in
promoting academic connections

22. Bonner “Coordinator”
•Designs, facilitates, and assesses the
education, structure, and
programming for Bonner Program
•Provides ongoing mentorship and
support to Bonner students
•Monitors Bonners’ performance
and completion of hours and
expectations
•Manages all components, including
recruitment and selection
•Manages sites and positions

23. Participation in Bonner Foundation-Sponsored Activities
•Two student Bonner Congress representatives must participate in Congress Meeting (October)
•Bonner staff must participate in Fall Bonner Network Meeting (November)
•Senior Interns should participate in webinars and online forums
•Campus team (staff, students, faculty) participate in Summer Leadership Institute (June)
•Staff participate in ongoing surveys, communication, and special projects
Administrative/Financial (BSP) Campus-wide Collaboration
•Submit registrar’s list at beginning of each semester/quarter & summer
•Submit reimbursement report at end of each semester & summer
•Submit community fund report at end of each semester & summer
•Submit annual report narrative
•Submit enrichment grant proposals (endowed campuses)
•Maintain relationships with Admissions and
Financial Aid for recruiting and replacing Bonners
•Conduct a recruitment process according to guidelines and finalize selection
of class (spring)
•Maintain a replacement process for Bonner Scholars/Leaders
•Continue to grow a campus-wide culture and center, working with Student
Affairs, Academic Affairs, etc.
Direct Service Placements &
Capacity-Building Projects
Education, Training & Reflection Activities
•Build partnerships that offer student placements at multiple levels and include capacity
building projects
•Ensure students complete Community Learning Agreements at beginning of each term
•Ensure students log hours and trainings in Bonner Web-Based Reporting (BWBRS) or
other tracking system
•At the end of each term, students should complete reflections and written records
(such as Community Learning Agreements) of their work. This may also include partner/
site evaluations.
•Manage process for Summer Internships
•Plan and lead student meetings for developmental training & enrichment
opportunities weekly or every other week
•Plan and run Bonner Orientation & Retreats
•Design and implement Cornerstone Activities (First Year Trip, 2nd Year
Exchange, Junior-Senior Capacity-Building (Capstone) Level Projects, Senior
Presentations of Learning)
•Arrange and carry out advising each semester
•Provide advanced leadership opportunities for students
•Manage student leadership team (Interns, BLT, Congress Representatives)
Program Management Roles

24. Year at a Glance
Fall
Orientation - launches
Bonner Program before
school year
Place First Years - First-
Year often shadow or try
different sites
Semester Placements -
get students into service
within a few weeks
Fall Staff and Congress
Meetings - get the
network together
Summer
Cornerstones - implement
by end of year (or summer)
Capstones and
Presentations of Learning -
with partners, seniors,
faculty, etc.
Summer Leadership
Institute - big meeting!
Manage summer - site
visits, strategic planning;
revise your training &
meeting calendar
Evaluation and planning -
Annual Reports (May/June)
Winter
Mid-Year Retreats -
training, visioning, and
Bonner community building
Site Visits and Check Ins -
events with partners
Ongoing work around
academic connections -
faculty training and
engagement
Semester Placements - get
other students into service
within a few weeks
Planning for Summer -
start internship recruitment
Spring
First Year Trip and Second Year
Exchange - plan Cornerstones,
whether in person or remote
Recruitment and Selection -
identifies next class of Bonners
Site Visits and Check Ins -
events with partners
Curriculum projects - courses,
capstones, minors, pathways,
policies, tracking, etc.
Semester Placements and
Finalize Summer - ensure
students have positions

25. Bonner Wiki: Bonner Program Staffing

26. Gather in Small Groups by Center’s Size
(1-2 staff, 3-5 staff, and 6+ staff)
Discuss: What’s working well and what are the current
challenges regarding your center’s staffing?
Consider staff training, transitions, recruitment and hiring, salary
and benefits, professional development, reporting lines, etc.
Discussion Activity

27. Bonner Student
Leadership Roles

28. Bonner Junior/Senior Interns
Who?
•1 - 4 motivated students, rising Seniors or Juniors, in key
program management roles
How to
pick?
•Identify students with strong understanding of Bonner
Program and how to mobilize students
•Prepare students in junior year (or before)
What they
do?
•Coordinate BLT (Bonner Leadership Team)
•Help organize and lead meetings & training
•Help manage service sites
•Help with accountability and BWBRS
When/
Where?
•Interns attend Summer Leadership Institute
•Many also attend Fall Bonner Congress

29. Senior Intern Training
•Bonner National Meetings
and online connections
•Provide intensive training in:
‣Program management
‣Peer leadership
‣How to facilitate workshops
‣Organizational skills

30. Bonner Leadership Team (BLT)
Who?
•Student leaders who help run the Bonner
Program and campus-wide engagement
How to pick?
•Determine structure and roles
•Build in student voice
•Select and/or elect students
What they
do?
•Almost Everything!
•Be creative with their roles!
When&/
Where?
•Bonner Congress
•Bonner Summer Leadership Institute

31. BLT Size: 20% Rule of Thumb
SMALL
20-40 BONNERS
4-8 BLT MEMBERS
AVERAGE
40-80 BONNERS
8-16 BLT
MEMBERS
LARGE
80+ BONNERS
16+ BLT
MEMBERS
START UP
0-20 BONNERS
2-4 BLT MEMBERS

32. BLT Structures: Sample Structures
Class Based Roles
Committee Based Roles
Chair Based Roles
Family Based Roles

33. High Point University
SENIOR INTERN
(PRESIDENT)
SENIOR
INTERN
JUNIOR
INTERN
STUDENT
GOVERNMENT
ASSOCIATION
REPRESENTATIVE
BONNER
CONGRESS
REPRESENTATIVE
SOCIAL MEDIA &
TECHNOLOGY
CHAIR
COHORT
REPRESENTATIVES
1ST YEAR
2ND YEAR
3RD YEAR
4TH YEAR
SIDE LEADERS
WEST END MINISTRIES
MACEDONIA FAMILY
RESOURCE CENTER
PNAC/D-UP: COMMUNITY
CLINIC
COMMUNITY WRITING
CENTER
COMMUNITY AGAINST
VIOLENCE
YMCA

34. Berry College
Bonner Leadership Team
Class
Reps (1)
Bonner
Congress
Reps
Class
Reps (2)
Class
Reps (3)
Class
Reps (4)
Peer
Counselors
Cornerstone
experiences
First Year
Programming
Issue Based
First Year
Programming
Community
Building
Issue Based
Second Year
Programming
Community
Building
Issue Based
Third Year
Programming
Community
Building
Issue Based
Fourth Year
Programming
Community
Building
Issue Based
“Big Idea”
Bonner Buddies
Issue Based
Admissions Events
Alumni Initiatives
Alternative Breaks
Care Committee
Community Fund
Communication
Recruitment
Admin/Retreats
Senior Intern
Campus Partnerships, Class
Programing, Recruitment
Senior Intern
BLT Facilitator & Reflection Leader
Senior Intern
Community Partnerships & Issue-
Based Team Leader

35. BLT Selection
•Early application process
(early spring)
‣Written application
‣Interview
•Selection approaches:
‣Voting
‣Internal Appointment
‣Combination

36. BLT Training
•Orientation
•Strengths / Styles
•Team Building
•Skill Development
•Facilitation
•Meeting Design
•Accountability

37. Example BLT
Position
Description
Centre
College

38. BLT Handbook

39. Bonner Wiki: Bonner Leadership Team

40. Planning Activity
Identify who
will be staff
or student(s)
managing
each activity.