572574902-English-IQA-ISO-9001-2015-Training-slideshow-Menshawy-2.pptx

ISO 9001

1. Quality Concepts

2. The Definition of Quality How do we determine the quality of our products and system?

3. Quality Definition Degree to which a set of inherent characteristics of an object fulfils requirements

4. Quality Control Part Of The Quality Management Focused On Fulfilling Quality Requirements

5. Quality Control Good & Bad Products Acceptance Criteria Filter Only good Products Defective products Loss

6. Quality Assurance (QA) Part Of The Quality Management Focused On Providing Confidence That Quality Requirements Will Be Fulfilled

7. Quality M anagemen t Coordinated activities to direct and control an organization with regard to quality

8. Quality Improvement Part Of Quality Management Focused On Increasing The Ability To Fulfill Quality Requirements

9. Final Inspection Quality is determined through sampling Monitoring of the Processes: Quality depends on the monitoring & control of the processes Customer Focus: Quality depends on the involvement of people and proper management The 50s The 70s The 90s

10. Birth of Int’l Organization for Std In 1946, delegates from 25 countries met in London and decided to create a new international organization, of which the object would be "to facilitate the international coordination and unification of industrial standards". The new organization, ISO, officially began operations on 23 February 1947