7 cs of effective communication

2,742 views 13 slides Oct 21, 2019
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About This Presentation

What are the 7 cs effective communication?, explained each of them and at the end conclusion


Slide Content

Name.: Jayesh Sasane Rollno .: 9 B.Com

Acknowledgement Primarily I would thank God for being able to complete this presentation in Success. Then I would like to thank my teacher, whose valuable guidance has been the ones that helped me patch this presentation and make it full proof success her suggestions and her instructions has served as the major contribution towards the completion of the presentation. Then I would like to thank my parents and friends who have helped me with their valuable suggestions and guidance.

7 Cs of Effective Communication

7 C’s of Effective Communication Communication is an essential part of one’s life today. People need to interact with each other, and this can be done by communicating. In the past, information was relayed through writing a letter or using a telegram. This was the most preferred media. However, technology has advanced this media and made it easy for people to communicate through email, messages and voice calls. Firms are not left out in this. Businesses need to have a clear communication channel for it to be successful and stand out. This can be done trough traditional or modern methods. Whether using one of them, it has to be in line with the 7 C’s of communication . This help the business to run smoothly hence becoming successful and obtaining large market share.

Guidelines for Effective Business Communication Clarity Completeness Conciseness Consideration Correctness Concreteness Courtesy

Clarity Clarity implies emphasizing on a specific message or goal at a time, rather than trying to achieve too much at once. Clarity in commination has following features: It makes understanding easier. Complete clarity of thoughts and ideas enhances the meaning of message. Clear message makes use of exact appropriate and concrete words.

Completeness The message must be complete. It should convey all the facts required by the audience. The sender of the message must take into consideration the receiver and should communication all the facts and figures related to the message.

Conciseness Conciseness means communicating what you want to convey in least possible words. Conciseness is a necessity for effective communication. Concise communication has following features: It is both time – saving as well as cost – saving. It underlines and highlights the main message. Concise communication provides short and essential message in limited words to the audience. Concise message is more appealing and comprehensible to the audience.

Consideration Consideration implies “stepping into shoes of others”. Effective communication must take the audience into consideration, i.e., the audience’s view points, background, mind-set, education level etc. make an attempt to envisage your audience, their requirements, emotions ad well as problems. Ensure that the self respect of the audience is maintained and their emotions are not at harm.

Concreteness Concrete communication implies being particular and clear rather than fuzzy and general. Concreteness strengthens the confidence. Concrete message has following features: It is supposed with specific facts and figures. It makes use of words that are clear and that build the reputation. Concrete message are not misinterpreted

Correctness Correctness in communication implies that there are no generation errors in communication. Correct communication has following features: The message is exact correct and well- timed. If the communication is correct, it boosts up the confidence level. Correct message has greater impact on the audience/readers. It checks for the precision and accurateness of the fact and figures used in the message. It makes use of appropriate and correct language in the message.

Courtesy Courtesy in message implies the message should show the sender expression as well as should respect the receiver. The sender of the message should be sincerely polite, judicious, reflective and enthusiastic. Courteous message has following features: Courtesy implies taking into consideration both viewing as well as feelings of the receiver of the message. Courteous message is positive and focused at the audience. It makes use of the terms showing respect for the receiver of message. It is not at all biased

THANK YOU…