A Guide to Coaching and Mentoring

Coaching and mentoring can inspire and empower people, build commitment, increase productivity, grow talent, and promote success. They are essential elements of modern managerial practice. However, many organizations still have not established related schemes. By not doing so, they also fail to capitalize on the experience and knowledge that seasoned personnel can pass on.

1. The views expressed in this presentation are the views of the author/s and do not necessarily reflect the views or policies of the Asian Development Bank, or its Board of Governors, or the governments they represent. ADB does not guarantee the accuracy of the data included in this presentation and accepts no responsibility for any consequence of their use. The countries listed in this presentation do not imply any view on ADB's part as to sovereignty or independent status or necessarily conform to ADB's terminology. A Guide to Coaching and Mentoring Olivier Serrat 2015

2. Coaching and Mentoring at Work

3. Coaching or Mentoring?

4. Applications

5. Why and How to Coach and Mentor

6. Why and How to Coach and Mentor

7. Why and How to Coach and Mentor

8. The Coaching and Mentoring Process

9. The Skill–Will Matrix High Will Low Will Low Skill High Skill

10. Structured Coaching and Mentoring

11. The R ole of Emotional Intelligence

12. Further Reading Serrat , Olivier. 2008. Conducting Peer Assists . Manila: Asian Development Bank. www.adb.org/publications/conducting-peer-assists ——. 2008. Managing Knowledge Workers . Manila: Asian Development Bank. www.adb.org/publications/managing-knowledge-workers —— . 2008. Action Learning . Manila: Asian Development Bank. www.adb.org/publications/conducting-peer-assists ——. 2009. Working in Teams . Manila : Asian Development Bank. www.adb.org/publications/working-teams

13. Further Reading ――. 2009. Understanding and Developing Emotional Intelligence . Manila : Asian Development Bank . www.adb.org/publications/understanding-and-developing-emotional-intelligence ——. 2009. Coaching and Mentoring . Manila: Asian Development Bank. www.adb.org/publications/coaching-and-mentoring ——. 2009. Building Trust in the Workplace . Manila: Asian Development Bank. www.adb.org/publications/building-trust-workplace

14. Further Reading ——. 2009. A Primer on Organizational Learning . Manila: Asian Development Bank. www.adb.org/publications/primer-organizational-learning ——. 2012. On Knowledge Behaviors . Manila: Asian Development Bank. www.adb.org/publications/knowledge-behaviors

15. Quick Response Codes