Active listening

Active listening is very important to respond with empathy

1. 4 Active listening Presented by Aamin Khan Banarsi (A research fellow in education) M.Sc.(Physics) 2017-19

2. 4 Helloooo! I am Aamin I am here- 1. To enhance my skills 2. To contribute to other`s skills 3. To share my practice  "I ask questions because I listen"  - Aamin 

3. 4 Communication? CONT …..

4. 4 Communication includes

5. 4 Active listening This is an important practice  to understand and remember anything in a way which one can recall and respond to make the communication effective During this pandemic, we all are working remotely, so it is important to listen talks of our peers.

6. 4 “Active listening is not only a matter of making yourself available to hear someone talk, but it is showing the sender physically, that you are receiving and understanding their message on all levels.” ―  Susan C. Young

7. 4 Hearing Vs Listening Hearing- Implies perceiving sounds   Is a passive process Involves effortless activity Listening- Understanding information with involvement from mind and body Is an active process Requires conscious efforts, concentration and interest

8. Types of listening

9. Types of listeners

10. Listening process

11. Listening process

12. Why is active listening important? How to become an active listener? Build relationships Creates new ways to approach issues Diffuses emotional situations Avoid costly errors Pay attention Provide positive reinforcement Show you are listening Provide effective feedback Take notes

13. Active listeners will

14. Special thanks for listening actively! To Connect & Share!! C omment your query/talk