AIRPORT OPERATIONS AND AIRPORT FUNCTIONS

Name: HARIKRISHNAN U
REGNO:G1811013
TOPIC : AIRPORT OPERATIONS AND AIRPORT FUNCTIONS
COLLEGE: AGRAGAMI INSTITUTE OF MANAGEMENT, YELAHANKA, BANGALORE

www.jetlinemarvel.net

1. A I R P ORT O P ERATIONS AND A I R P O RT F U N CTION S

2. INTRODUCTION Airport operations encompass all of the processes involved in an airport to ensure your experience runs as smoothly as possible. This includes airport customer service, TSA, gateway operators, and more. ... Like many fields, airport operations is a very diverse industry with a plethora of opportunities to be explored

3. TYPE OF A I R P ORT O P E R A TIONS 📌 Landside operations 📌 Airside operations 📌 Billing and invoicing 📌 Information management

4. L A N D S I DE O P E R ATIONS Those who work in landside operations have a customer-serviced role overseeing the terminals, concourses, roadways, and properties surrounding the airport. They also conduct the day-to-day operations inside the terminals and parking decks. Like airside, landside deals with safety and security operations. Terminal operations falls under this category. Landside operations is crucial to what the passenger experiences while going through the airport. Working in this field, you’ll understand the needs of the customers and implement tools to make their experience better. If you believe this industry is for you, it’s good to consider the many common positions out there, keeping in mind that these depend on the size and demand of each airport.

5. A I R S I DE O P E R ATIONS Those who work airside operations oversee the airfield, ramps, safety, and security of the airport. If you’ve ever looked outside your airplane window before taking off or after landing and witnessed individuals directing vehicles or carrying out duties on the landing, they are working in airside operations. This department works to make sure the entire airside environment runs as efficiently as possible. This includes:

6. 🔺 Coordinating responses to airside incidents, accidents, emergencies. 🔺 Allocation of aircraft parking and aircraft escorts. 🔺 Conducting runaway and taxiway inspections. Policing airside drivin g 🔺 Vehicle escorts for companies and contractors requiring airside access. 🔺 Day-to-day management of wildlife to reduce the risk of bird interference on aircraft.

7. BILLING AND INVOICING Individuals who work in billing and invoicing handle both aeronautical and non-aeronautical revenue. Ledger or accounting systems contain information regarding airport finances: flight bills, handling invoices, cash, sales within the airport (points-of-sales), staff payrolls, etc. People in this division typically have a background in business, accounting, or finance

8. I N F O RMATION M A N AGEMENT Individuals who work in billing and invoicing handle both aeronautical and non-aeronautical revenue. Ledger or accounting systems contain information regarding airport finances: flight bills, handling invoices, cash, sales within the airport (points-of-sales), staff payrolls, etc. People in this division typically have a background in business, accounting, or finance

9. Examples of Airport Operations Jobs ✴️ Airport Information . Specialist ✴️ Airport o p eration a g e n t ✴️ Airport o p erations S enior a g e nt ✴️ Airport Security Compliance Specialist ✴️ A i r t r affic controller

10. A I R P ORT F U N C T IONS Airport, also called air terminal, aerodrome, or airfield, site and installation for the takeoff and landing of aircraft. An airport usually has paved runways and maintenance facilities and serves as a terminal for passengers and cargo.

11. R O L E S A T THE A I R P O RT SECURITY This vital team delivers an outstanding customer experience whilst maintaining the safety and integrity of your airport

12. PASSENGER SERVICE Airline or Airport Passenger Service Assistant. Airline passenger service assistants ensure that passengers, and their luggage, get on the right flight. They are sometimes called airport information assistants, airline customer service agents or passenger handling agents

13. FIRE SERVICE The Airport Fire Service conducts various emergency exercises Full Scale Emergency Exercise, Partial Exercise, Building evacuation Drill, Mock Drill etc. Mutual aid fire fighting with other fire safety assistance services like City Fire Brigade & industrial Fire Services.

14. A I R T R AFFIC CONTROLLER Air traffic control is a service provided by ground-based air traffic controllers who direct aircraft on the ground and through controlled airspace, and can provide advisory services to aircraft in non-controlled airspace.

15. A I R S I DE O P E R ATIONS Airside Operations Officers manage the movements of aircraft, look for foreign object debris (FOD), conduct wildlife management and many other things to ensure the airport area is safe for all passengers and workers

16. C L E A N ING SERVICES Airport cleaning services from SGS – protect the integrity of your brand by verifying the hygiene, safety and quality practices at your facilities. When running airport facilities, confirming hygiene, safety and quality practices is important.

17. A V IATION D E V E LOPMENT Aviation development refers to a wide range of infrastructure, human resources, training, and related capacity-building activities.

18. O T H E R F U N C TIONS Engineering Motor Transport Finance HR IT Marketing Planning and Corporate Affairs Business Support

19. T h a nk you Submitted by : H A R I K R ISHNAN T H A N K YOU S U B MITTED BY : H A R I K RISHNAN U E n r o l lment n o : G 1 8 1 1 1 3