Amadeus Basic Training Manual

Amadeus Qatar W.L .L - 1 - A
madeus Reservation & Ticketing

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SIGN IN / SIGN OUT

To sign in to Amadeus, you use a unique code or sig
n. Your sign is created for you by your local secur
ity
administrator who can grant attributes to your sign
that control the functions you are allowed to use
and
the level of security you are permitted to have.

The security administrator may also set your sign s
o that you have to enter a password when you sign i
n.
in this case, after entering your password, you sig
n in with your sign and a duty code. The duty code
is
part of the security structure in Amadeus.

Two type of sign modes use in Amadeus are:
1
. Sign in to production mode
JI
2
.
Sign in to training mode
JJ

Sign-in in to first available area, enter
JI
2345
XY/
GS

Explanation:

JI

Sign in transaction code
2345XY

Agent sign
/GS
Slash followed by the duty code

Duty codes in Amadeus are:
AS
Agent sell (travel agents only)
PR
Programmer
CE
Customer engineer
RC
Space control
GS
General sales agent
SU
Supervisor
PD
Pre/post departure agent
TR
TTY reject agent

For each terminal there are six work areas. When ag
ents share a terminal, each agent can work
independently in a different area. When only one ag
ent uses a terminal, that Agent can use all six wor
k
areas. The areas are identified as
A, B, C, D, E
, and
F
.

Options to Sign-In in Production - JI

Sign-in entry to the first available area:
JI
0000AA
/ GS
Sign-in to work area A :
JI
A
0000AA / GS
Sign-in to multiple areas:
JI
A
/
B
/
D
/
F
0000AA / GS
Sign-in to all work area:
JI
*
0000AA / GS

Sign-in with password
JI
0000AA/GS

amadeus1

Display the status of work areas:
JD
Re-display the Sign-in message:
JB

Options to Sign-in Practice Training

Sign-in to Practice Training:
JJ
0000AA
/
GS

If you have a PNR displayed in a particular area, t
he system displays the message PNR Present please

finish or ignore. You must ignore or end transacts
the PNR before you can sign out.

The Amadeus system scans all signed-in terminals at
120-minute intervals. If you have not performed a
transaction on your terminal within the last 120 mi
nutes, the terminal is automatically signed out.

Amadeus Qatar W.L .L - 2 - Ama
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Options to Sign-out JO

Sign-out of the current active area:
JO
Sign-out of the specific area:
JO
B

Sign-out of multiple work areas, with the same agen
t:
JO
A
/
C
/
F
Sign-out of all work areas:
JO
*

Move between Areas
:
When you sign in to more than one area, you can mov
e from one to another by entering
JM
Followed by
the work area you want to Move to. For example:
JM
B

If you want to move to another area where more than
one agent is signed in to the same Terminal, enter

JM
and the last two letters of your sign. For example
:
JM
XY

Options to Move the work areas JM / JX

Sign in to another work area:
JX
C

Move to a specific work area:
JM
B

Move to a work area by agent Sign:
JM
AA

Suspend a work area temporarily:
JS

Amadeus Qatar W.L .L - 3 - Ama
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To display Status of the work areas of Sign-In, Ent
er:
JD

System Response:

ABB244343
DOHQR2900 PSEUDO CITY:
AGY

AREA TM MOD SG/DT.LG TIME QCAT ACT.Q STATUS
NAME
A-IN
PRD AA/SU.EN 24 30 SIGNED

B-OUT 10
TRN
AA/SU.EN 24 SIGNED
ALI/S MR

C NOT SIGNED

D NOT SIGNED

E
NOT SIGNED

F NOT SIGNED

Explanation

ABB244343
Terminal number
DOHQR2900
Office id
AGY

Pseudo city code as a travel agency
TM
Time since last transaction in
this area

MOD

Mode- PRD for production, or TRN for
practice training
SG

Last two characters of agent sign

DT

Duty code
LG
Language code
TIME

System time display (24:24hr clock)(1
2:12hr clock)
QCAT
Queue category used for agent sign
sortation
ACT

Active queue
Q

Active category
Status

Status of PNR (creates, display, mod
ify)
Name

Name of the first passenger entered
in the PNR. (This may be
Different from the first passenger name displ
ayed in the PNR)

Amadeus Qatar W.L .L - 4 - Ama
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OFFICE PROFILE -
PV

Every Amadeus terminal is associated to an office i
d. The office id is structured as follows:

DOH
QR
2
900

Explanation:

DOH
City or airport code for terminal location

QR
Corporate code for airline, travel agency, hotel
, car, etc

2

Corporate qualifier code as travel agency

0
- System user airlines
6

- Tour provider

1
- Participating airlines
7
- Surface provider

2,3
- Travel agencies
8

- Other provider

4
- Hotel provider
9
- Wholesaler

5

- Car provider

900
Office number

The office profile is the security record which con
trols many functional features at office level. An
office
profile record is attached to each existing office
id. Many transactions check the office Profile for
security
reasons. To display your own office profile, enter:

PV

To display the office profile for another office, e
nter:

PV / DOHQR2120
(Office Id) or
PV / 65209896
(IATA Number)

ANC

field
of the office profile indicates the office has CIP
`s to issue tickets as net
Remittance.

Amadeus Qatar W.L .L - 5 - Ama
deus Reservation & Ticketing

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Exercise

Note:

Verify that you are not signed to any area

1) How do you Sign- in production Area
B/D
and
F
?

2) How do you Move to Area
D
?

3) Display Your Work status, which area is in first
place?

4) Write down your office ID
(Training Room).

5) What is your Terminal Address
(Training Room)
?

6) Which duty code are you working with?

7) How do you re-display the daily Sign-in message?

8) Describe the different components of an office I
dentification
(DOHQR2900).

Amadeus Qatar W.L .L - 6 - Ama
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9) What is the Telephone Number for office
DOHQR2120
?

10) How do you Sign-in Practice Training in the fir
st available area?

11) How do you Sign-Out From current work area?

12) How do you Sign-in production for all the area
s?

13) How do you Sing-out from Area
E
?

14) How do you Sing-out from all area in one entry?

Amadeus Qatar W.L .L - 7 - Ama
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Answers & Suggested Entries

1) JIB/D/F
nnnn
aa
/SU (
nnnn
= Numeric,
aa
= Alphabets)

2) JMD

3) JD Area B is first place

4) PV DOHQR2900

5) JD (
ABB
........... or
58
.)

6) JD (
SU
=Supervisor or
GS
=General Sales Agent)

7) JB

8) City Code + Corporate Code + Corporate Qualifier
+ Office Number

9) PV/DOHQR2120 (
PHO
=Field of the Profile)

10) JJ
nnnn
aa
/ SU (
nnnn
= 4 Numeric ,
aa
= 2 Alphabets)
JJ0001AA/SU

11) JO

12) JI
*
nnnnaa/SU (
nnnn
= 4 Numeric,
aa
= 2 Alphabets)
JI
*
0001AA/SU

13)

JOE

14)

JO*

Amadeus Qatar W.L .L - 8 - Ama
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AMADEUS HELP

Online help contains a detailed description of all
the entries that can be used in the Amadeus central

system. Online help is intended to provide you with
the most up to-date support in the use of The
Amadeus central system. The information it contains
is immediately updated as soon as functional
enhancement is made to the system. You can display
help Information any time, even before you sign in

to the system, by entering:
HELP
or

HE

You can also access help in the following ways:

-
By Subject index

-
By Transaction code

-
By Quick path

The main subject index provides quick paths to vari
ous subjects. For example, the fares subject Contai
ns
over 20 pages dealing with various aspects of fares
. To access the index for the "Fares Subject, ent
er:
HE
FARES

The index provides a list of all the pages containe
d in that subject, and how to get to each page. For

Example, to go to the introduction Page, enter:
GP
INT

You can display help on every transaction code used
in the Amadeus system. To request help for A
Transaction, enter:
HE
(transaction code)

For example:
HE
FQD

To access help pages, you have a choice of quick pa
th entries, which all begin with:
HE

You can find some of these quick paths listed in th
e main help index, or in the alphabetical index, or
within
a page. For example the quick Paths that can be us
ed to access help on ticketing are:

HE
TICKETING

HE
TICKET

HE
TIC

If you make a mistake in an entry, the system displ
ays an error message. If this happens, you can Disp
lay
online help for the transaction Code that you enter
ed incorrectly by entering:
HE
/

If your error involves a multiple element entry, Am
adeus displays the help page for the first Transact
ion
code used in the Entry. The information in a help
page usually begins with an example of the basic en
try
you can use for that application.

A table of contents follows which lists the section
s in the page and indicates how to display them.
For example, to move to the section starting on lin
e 106, enter:
MS
106

Options for Help Pages HE

Help on Help :
HE
HE
Help index by letter:
HE
A

Help on a specific transaction:
HE
NM

Help on a specific topic:
HE
PNR
NAME
Step-by-step instruction for common tasks:
HE
STEPS

Help on the last transaction entered:
HE
/

List of updates to online help:
HE
UPDATES

Amadeus Qatar W.L .L - 9 - Ama
deus Reservation & Ticketing

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AMADEUS INFORMATION SYSTEM - AIS

AIS is a central source of reference information av
ailable to all Amadeus users. Some parts of AIS are

updated by Amadeus, others by External providers.

You can display AIS pages at any time, even when yo
u are not signed into Amadeus. If you are working i
n
Amadeus, you can display AIS and then return to you
r previous activity.

You can move to the page you want to display by usi
ng special short commands called quick paths. For
example, to access the Qatar Airways page enters:
GG
AIR
QR

To display main index of AIS topic enter:
GG
AIS

Options to Display Amadeus Information Pages

Display main topic list:
GG
AIS

Airline in Amadeus: Access Level:
GG
PCAL
ACC

Airline in Amadeus: Function Levels:
GG
PCAL
FUN

List of carriers with origin country:
GG
PCAL
AIR

Amadeus functions supported by a specific airline:

GG
PCA
LH

List of airline having their own AIS pages:
GG
AIR
AIS

Information provided by a specific airline:
GG
AIR
QR
Airline's city information:
GG
AIR
LH
NYC

Information about Amadeus Cars:
GG
CAR
Information on a specific car company:
GG
CAR
ZI

Information about Amadeus Hotels:
GG
HTL

Information on a specific hotel chain:
GG
HTL
SI

Product announcements in Amadeus:
GG
NEWS
Weather forecast for a specific city:
GG
WEA
JNB

Information on specific Airport:
GG
APT
CDG

Information on a specific country:
GG
COU
QA
Information from a specific Amadeus

ACO
:
GG
AMA
QA

Information on Amadeus Input & Output codes:
GG
CODE

Amadeus Qatar W.L .L - 10 - A
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Exercise

1) What is the category, the subject and the page i
n following transaction:
GGAIREKBAGS
?

2) On the day of your departure, can you leave your
suitcase at the airport for a few
hours and go to Nice
(NCE)
city by bus?

3) What is the weather like in Tokyo
(TYO)
for this week?

4) What is the entry to find out Participating carr
ier in Amadeus, for example
Gulf Air
(GF)
?

5) What is the entry to find out Amadeus Qatar
(QA
) AIS pages?

6) How do you find out Country 2-letters
ISO
codes?

Amadeus Qatar W.L .L - 11 - A
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Answers & Suggested Entries

1) GG -
Transaction Code

AIR -
Category

EK
Subject

BAGS
Page

2) GGAPTNCE
GP4 for check the Facilities
GP5 for check Surface Transportation

3) GGWEATYO

4) GGPCAGF

5) GGAMAQA

6) DC
Country Name

or
GGCOUA (A=
First Letter of country Name
)

Amadeus Qatar W.L .L - 12 - A
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ENCODING AND DECODING

Amadeus uses codes to represent locations, companie
s, and equipment in the entries you use in
Amadeus and the displays that are Returned to you .
Therefore you need to be able to interpret the Code
s
you see and use.

The encode and decode transactions allow you to:
1- Display the code for a full name that you enter

2- Display the full name for a code that you enter

3- In some cases, display a full list of codes

You can encode and decode:
Locations
(Countries, Cities, States)

Companies
(Airlines, Cars, Hotels, Rail)

Equipment
(Cars, Aircraft)

To Encode an IATA Name:
DAN
(IATA Name)

Examples:

DAN
London

DAN
Heathrow

To Decode an IATA Code:
DAC
(IATA Code)

Examples:

DAC
LON

DAC
LHR

With 'DAN' (but not 'DAC') you can restrict the dis
play by:
1- Country code or country / state code.

2- Location type, as defined in the legend on DAN d
isplays (A:ARPT B:BUS C:CITY, Etc)

Options to Find Encode and Decode

Encode for Location:
DAN
RIYADH

Encode/Decode a country
:
DC
QATAR

Encode/Decode a state:
DNS
WASHINGTON

Encode/Decode an airline:
DNA
EMIRATES

Encode/Decode an aircraft:
DNE
747

Encode/Decode a Hotel:
DNH
MARRIOTT

Encode/Decode a car company:
DNC
AVIS

Decode City/Airport from three letters code:
DAC
LAX

List all Airports for City
:
DB
NYC

Decode an airline 2 letter code:
DNA
GF
Decode an airline number:
DNA
072
List the states for a country:
DNS
US

Amadeus Qatar W.L .L - 13 - A
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CONVERSION

You can add, multiply, subtract, and divide, as fol
lows:

To Do This

Symbol

Example

Add

;

DF
120
;
25
Subtract
-

DF
30
-
20
Multiply
*

DF
30
*
3
Divide
/

DF
20
/
2

You can calculate the base fare, total fare, or sal
es tax by adding a percentage to the base fare, or
subtracting a percentage from the total. For both a
dding and subtracting, the entry is the same:
DF
370
P
10

You can use the
DD
transaction as:

A calendar
: To display days of the week, dates, and the numb
er of days between different dates.

A clock:
To display the time at different locations, ti
me differences, and elapsed Flight times.

To display the day of the week for a specific date
in the current year, enter, for example:
DD
31DEC

System response
:

MON
31DEC07

To display the day of the week for a specific date
in another year, specify the year, enter:
DD
02FEB
05

System response
:
WED
02FEB05

To display the system date, enter:
DD

System response
:

System Time is
0946/0946A
on
THU15MAR07

You can display the following times:

1- The current time for anywhere in the world

2- The time difference between any two locations

3- The time in one city relative to another

4- The elapsed flying time between two cities

Amadeus Qatar W.L .L - 14 - A
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Current time in another city and difference between
that city and your own, enter:
DD
LON

Time in another city compared to a specified time t
o another city, enter:
DD
LON
1800/
NYC

To display the elapsed flying time between two citi
es, enter for example:
DD
PAR
1335/
LAX
1720

Explanation:

DD
Transaction code

PAR

Code for city of departure

1335

Departure time
/

Separator
LAX
Code for city of arrival
1720
Arrival time

To display the date for a specific city, enter, for
example:
DD
SYD

System response
:

SYD
Time Is
2049/ 849P
on
FRI16MAR07

SYD
is
10
HRS
00
MIN Later

To display a date a specified number of days after
a given date, enter, for example:
DD
25JAN
/30

System response
:
SAT
24FEB07

To display a date a specified number of days before
a given date, enter, for example:
DD
25FEB
/- 30

System response
:
FRI
26JAN07

You can combine the last two entry types to calcula
te a series of dates before and/or after the Specif
ied
date. For example, enter:
DD
18FEB
/-7/7/30

System response:

SUN
11FEB06/
SUN
25NOV06/
TUE
20MAR06

To display the number of days between two dates, en
ter, for example:
DD
14JUL
/25DEC

System response:

164

Options

Calculate Percentage
:
DF 950
P
10
Calculate time Difference between two Cities
:
DD
PAR
/
NYC

Time for Specific City
:
DD
SYD

Compare Two Cities Time
:
DD
NYC
1800/
LON

Number of Days after Date
:
DD
12DEC
/
27

Number of Days before Date
:
DD
12DEC
/
-14

Day of the week for the Date
:
DD
25DEC

Amadeus Qatar W.L .L - 15 - A
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Exercise

1) How many cities in the World are called
London
?

2) How many cities in the world are having an airpo
rt called
London
?

3) How many Airports in London
(LON)
city?

4) Display all cities having an airport and called
Paris
in the USA?

5) If you want to go to
Washington
DC
in the US, which code are you going to use to
request a flight availability display?

6) If you want to go to Antibes, in which airport d
o you need to land?

7) What is the local currency code for South Africa
?

8) What is the name of the state
SK
in Canada?

9) What is the name and the country of origin of ai
rline
B2
?

Amadeus Qatar W.L .L - 16 - A
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Answers & Suggested Entries

1) DAN LONDON
and
DAN LONDON/S (
Total
8)

2) DAN LONDON/A (
Total
2)

3) DAC LON (
Total
6)

4) DAN PARIS/US

5) DAN WASHINGTON (WAS =
City Code
)

6) DAN ANTIBES
Than
DAN ANTIBES/S (Nice
is

Closet Airport
)

7) DC SOUTH AFRICA (ZAR
is South Africa Rand)

8) DNS CA
SK

(2Letter Country Code & 2 Letter State Code)

9) DNAB2 ( Belavia)
Than
GGPCALAIRB (Belarus
is

Country
)

Amadeus Qatar W.L .L - 17 - A
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Exercise

1) If Fare of
QAR 950.00

includes a
10%
tax, what is the base fare amount?

2) On which day of the week falls your Birthday thi
s year?

3) Your customer is flying on
Dcember15
TH
. You need to issue the ticket at least
10

days in advance and fare allows a maximum stay of
45
days. Before which date do
you need to issue the ticket and book the Return fl
ight?

4) When it is
18h00
in Tokyo
(TYO)
, what time is it in Miami
(MIA)
, what is the time
difference between both cities?

5) If you rent a car in the
US
, the maximum speed authorized on a motorway is
55

Miles
an hour. How many kilometers an hour is this?

6) In France, in May, the Temperature is around
20
degrees Celsius. To how many
Fahrenheit does this corresponds?

Amadeus Qatar W.L .L - 18 - A
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Answers & Suggested Entries

1) DF 950
P
10

2) DD dd
mmm

(
dd
= 2 Numeric Date,
mmm
=3 Alphabets of Month)

3) DD
15DEC
/-10/
45

4) DD
TYO
1800/
MIA

5) DK
MK
55

6) DK
CF
20

Amadeus Qatar W.L .L - 19 - A
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AMADEUS AIR

Amadeus Air provides airline Schedule and availabil
ity information for flight that have seats availabl
e for
sale. Availability and schedule displays contain fl
ights for airlines that have a sales agreement with

Amadeus.

Airlines can have the following access levels with
Amadeus:

/

Amadeus access
: both Amadeus access update and Amadeus access sel
l.

:

Amadeus Access Update
: provides real-time schedule updates and, when Num
eric
Availability' is supported, last Availability from
Amadeus principal displays.

.

Amadeus Access Sell
: fully secured sale (HK) for each seat.

*

Direct Access
: real-time link to airline system to display accur
ate availability

(Blank)

Standard Access
: flight availability and schedules updated weekly.
Message sent to
Airline at end of transaction.

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AVAILABILITY:

An Amadeus availability display shows all flights w
ith at least one seat available for sale or Waitlis
t, for all
airlines which have sales agreement with Amadeus. B
ased on the transaction code and parameters you
use to request the display.

SCHEDULE:

An Amadeus schedule display shows all flights opera
ted by all airlines who submit schedule Information
to
Amadeus, for airlines that have a sales agreement w
ith Amadeus, availability status codes are shown fo
r
each class of service, regardless of whether seats
are Available, availability Status codes are shown
for
each class of service, regardless of whether seats
are available. The schedule display also shown flow
n
flights availability and schedule displays include
flights up To 361days in the future (less for some
airlines)
And up to 3 days in the past are stored in the syst
em. Flights in the past are shown in an availabilit
y
display without availability status Codes.

Transaction code for a neutral availability
(AN)
or neutral schedule
(SN)
display. To request A different
type of display, replace AN or SN with any of the f
ollowing:
AA
or
SA
For A display by arrival time

AD
or
SD
For A display by departure time

AE
or
SE

For A display by elapsed travel time

BY NEUTRAL DISPLAY:

A neutral display
(AN or SN)
shows flights departing up to one hour before the
departure time you specify.
If you do not specify A time, the display includes
flights departing up to one hour before The curren
t time
(for the current date) or flights departing from 00
00 (midnight) on The day of departure (for a future
date).

BY DEPARTURE TIME DISPLAY
:

A display by departure time
(AD or SD)
shows flights in order of departure and starts wit
h flights departing
up to one hour before the time you specify. If you
do not specify a time, the display starts with flig
hts
departing up to one hour before the current time (f
or the current date) or flights departing from 0000
(mid
night) on the day of departure (for a future date).

BY ARRIVAL TIME DISPLAY
:

A display by arrival time
(AA or SA)
shows flights in order of arrival and starts with
flights arriving up To
one hour before the time you specify. If you do not
specify a time, the display starts with flights ar
riving up
one hour before the current time (for the current d
ate) or flights arriving from 0000 (Mid night) on t
he day of
arrival (for a future date).

BY ELAPSED TRAVEL TIME DISPLAY:

A display by elapsed travel time
(AE or SE)
shows flights in the order determined by the follo
wing
calculation: the actual elapsed flight Time (inclu
ding stopover and connecting time) plus the time be
tween
the departure time you specify and the actual depar
ture time of the flight. For example: Assuming you
specify a departure time of 1600, the following tab
le shows the order in which four flights would appe
ar on
the availability or schedule display.

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---------------------------------------------------
---------------------
!

Flight
!
Elapsed
!
Elapsed time
!
Display
!
!
Departs
!
Flight time
!
From 1600
!
Order
!
--------------------------------------------------
------------------------------
!
1630
!
5hrs 45min
!
6hrs 15min
!
Second
!
!
1700
!
5hrs
!
6hrs
!
First
!
!
1800
!
4hrs 30min
!
6hrs 30min
!
Third
!
!
1900
!
4hrs
!
7hrs
!
Fourth

!

---------------------------------------------------
------------------------------

The order of flights described below applies to all
types of availability and schedule display for Eur
opean
Union regulations except USA.
1
.

Non-stop flights, by departure time
(earliest to latest)

2. Direct flights, by elapsed flight time
(shortest to longest)

3. Flights with an equipment change en route and c
onnections by elapsed flight time

Two and three segment connections, online connectio
ns, and interline connections are not sorted.
European Union regulations apply in most Amadeus ma
rket except the US ACO.

OPTIONS:

To request an availability or schedule display
For One-way routing
, enter for example:
AN
11JUL
DOHDXB

SN
11JUL
DOHDXB

For Specific Time
, Enter for Example:
AN
11JUL
DOHDXB
0900

SN
11JUL
DOHDXB
0900
For Specific Carrier
, Enter for Example
AN
11JUL
DOHDXB /
A

QR

SN
11JUL
DOHDXB /
A
QR
For Specific Class
, Enter for Example:
AN
11JUL
DOHDXB /
C
F

SN
11JUL
DOHDXB /
C
F
For Specific Cabin
, Enter for Example:
AN
11JUL
DOHDXB /
K
F

SN
11JUL
DOHDXB /
K
F
For Specific Transit point (Via),
Enter for Example:
AN
11JUL
DOHDXB /
X

AUH

SN
11JUL
DOHDXB /
X
AUH
One or more than one option combination
, Enter for Example:
AN
11JUL
DOHDXB
0900
/
X
AUH /
A
GF /
C

F
SN
11JUL
DOHDXB
0900
/
X
AUH /
A
GF /
C
F

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Direct Access

Direct access provides you with direct access to th
e reservation systems of major airlines. Using stand
ard
Amadeus entries, you can obtain current information
on availability of seats through a real Time link
between Amadeus and the airline. By accessing the a
irline's reservation system directly, you can see t
he
last seat available on a flight, without the airlin
e rejecting the booking after end transaction. Flig
hts can be
sold even if they are on request, or show a waitlis
t status on other types of Amadeus display. You can
see
up to maximum of 26 classes of service in a direct
access display. All Amadeus users can directly acce
ss
the inventory systems of the Airlines that have a d
irect access agreement with Amadeus. Link between
Amadeus and the airline inventory system for 3-minu
tes only. When you know that the airline has a dire
ct
access agreement with Amadeus, enter the number
1
Followed by the two-letter airline code.
You can only use the availability-by-departure time

(AD)
Transaction code. Enter, for example:

1EKAD
12SEPDOHDXB
or
Display Amadeus availability and apply change entry
for specific line number of airline required. For
example EK846 on line number 4 of Amadeus Display S
creen, Enter:
ACL
4

System Response
:

21
EK842 F9 Y9 B9 Q9 K9 DOH DXB 0940
0940 0 777
V9 T9 H9 S9
22
EK844 F9 Y9 B9 Q9 K9 DOH DXB 1300
1300 0 777
V9 T9 H9 S9

Direct Access Availability Starts with Line 21

Scrolling entries are used to request additional di
splays within the same period of availability or sc
hedule
display.
MD
or
MB
Moves To A Subsequent Screen
MU
or
MT
Moves To A Preceding Screen
MD
Move Down
MB
Move Bottom
MU
Move Up
MT
Move Top
MN
Moves Next Day
MY
Moves Previous Day
MPAN
Redisplay Last Availability cleared Screen
MPSN
Redisplay Last Schedule Cleared Screen

Modifications to a current display can be made by e
ntering the transaction code for change AC
(availability change) or SC (schedule change) combi
ned with the new information for the area to be
modified. Multiple changes can be combined in a sin
gle transaction,
If they are entered in the following sequence:
Date Period
AC
15JUN

or

SC
15JUN

Only Origin City
AC
MUC

or

SC
MUC

Only Destination City
AC
//
MIL

or

SC
//
MIL
City Pair
AC
MUCMIL

or

SC
MUCMIL
Specific Carrier
AC
/A
EK

or

SC
/A
EK
After 2 Days
AC
2

or
SC
2

Before 3 Days
AC
-3

or
SC
-3

Amadeus Qatar W.L .L - 23 - A
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TIMETABLE

Timetable displays can be requested using the follo
wing transaction codes:

TA
By Arrival Time Order

TD
By Departure Time Order

TE
By Elapsed Time Order

TN
By Neutral Order

Options:

Weekly timetable
TN
DOHCAS
Weekly timetable from specific date
TN
01JUL
DOHCAS
Weekly timetable for specific carrier
TNDOHCAS/
AQR

FLIGHT INFORMATION:

FLIFO is flight information stored and displayed in
Amadeus. It provides the most up-to-date planned an
d
operational information about a particular flight b
oth before and after departure. The information ava
ilable
in FLIFO is provided to Amadeus by the airline.

Flight information is available for airlines that h
ave a sales agreement with Amadeus. If you request
FLIFO
for a flight operated by another Airline, the syste
m displays an error message telling you that flight

information is not available.

You can display FLIFO by specifying the flight numb
er, or with short-cut entries from the PNR, Availab
ility,
or Schedule displays. This entry is used to display
the latest known operational details of the flight
.

To request flight information for a specific flight
today, enter, for example:
DO
QR620

For a specific date, enter for example:
DO
QR620/
12JUL

Options:

From availability / schedule displayed:
DO
2

From PNR segment:
DO
2

By Flight Information
DO
BA124
/12JAN

Amadeus Qatar W.L .L - 24 - A
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EXERCISE

1) What are the two main differences between an ava
ilability display and a schedule
display?

2) What is the entry to display all Non-participati
ng carriers between Chicago
(CHI)
and
Detroit
(DTT)
on December
12
th
?

3) The flights in Amadeus display are always ranked
in a specific order For European
Union Display. What is it?

4) How long does it take before you loose the link
with an airline's own system after
having requested a Direct Access display?

5) Where can you find information about the frequen
cy of flights for a given city pair?

6) Give the Amadeus short-cut entry to perform the
following requests:
(a) Change
AN
display to request
GF
flights only.
(b) Change
AN
display to request
Return
Flight 3 Days later

7) Where can we find information about the type of
meal served by Class of service?

8) Do you see last-seat availability on the display
shown below? Where? Which other
screen would you look at to find out the access lev
els supported by
GF
?
1 GF 531 F7 A7 J7 C7 Y7 H7 K7 / DOH BAH 090
0 0940 0.320 0:40
M7 L7 Q7 V7 X7

Amadeus Qatar W.L .L - 25 - A
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Answers & Suggested Entries

1) In a Schedule display you find fully booked flig
ht and classes you can also find
Airline with no sales agreement with Amadeus if you
specify option/AXX (XX= airline
code) or /AYY in the end of your entry.

2) SN12DECCHIDTT/AYY

3) To comply with
Non-Stop Flights
Direct Flights
Connections Flights

4) 3 Minutes (
Airline inventory allow protocol to protocol link
)

5) In a Time Table Display (
TN
)

6) (a) AC/A
GF

(b) ACR3

7) In a flight information Display (
DO
)

8) Yes, There is a
/

before the departure city.
The other Screen get the information about the GF l
evel of access is (
GGPCAGF
)

Amadeus Qatar W.L .L - 26 - A
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PASSENGER NAME RECORD (PNR)

A passenger name record (PNR) contains the details
of a passenger's reservation, and other information

related to passengers trip. Each PNR consists of a
collection of information items called elements. A
PNR
can contain a maximum of 999 elements but it must c
ontain the following five mandatory elements:
- Name element
a passenger name

- Itinerary element
a booking for a flight or other service

- Contact element
a telephone number, or contact information
for the person making
the booking

- Ticketing element
an indication of the arrangements for issuin
g a ticket for the Booking

- Received from element
The Name of the person who has mad the booking

After you have entered the five mandatory elements,
you can use an end transaction entry to file the
record in The Amadeus central system. When a PNR is
filed in the system, it is assigned a six- charact
er
code called a record locator which you can use to r
etrieve The PNR

NAME:

The Name Entry Is Used:
- To Insert Names for Individual Passengers int
o A PNR during Creation
- To Add Individual Name Elements for a Group

At least one name element is mandatory for the crea
tion of a PNR and to end transaction on a retrieved

PNR.

1 - Single Passenger

To enter a name element for a single passenger, you
enter the transaction code NM followed by followed

by the passenger's surname, a slash, and the given
name or initial. You can also add a title, preceded
by a
space.
NM1
ALNASSAR/JAFFER
MR

Response:

1. ALNASSAR/JAFFER MR

Note:
The surname must contain a minimum of two characte
rs and can contain up to 59
Characters. The system uses the passenger type code
s for fare pricing and to create OSI or SSR
elements that identify the status of certain passen
gers.

In general, you can enter only one type code per pa
ssenger. The exceptions are the infant and id codes
,
which you can combine with other type codes. You en
ter the passenger type code between parentheses
immediately after the first name or title.

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Here is an Example Entry:
NM1
JONES
/TOM
(YTH)

The passenger type code
YTH
indicates that the passenger is a youth.
For child passengers between the ages of 2 and 11,
you must use the type code
CHD
. When you enter
CHD
, the system generates an
OSI
element to inform the airline that the passenger i
s a child and is to be
treated accordingly, enter, For example:
NM1
ALEMADI
/YASIN
(CHD)

Response:

1. ALEMADI/YASIN(CHD)
2
OSI YY 1CHD

Multiple Passengers with Same Surname:

If several passengers with the same surname are tra
velling together, then you only need to enter the
surname once. This is useful for Family parties, et
c.

Enter
NM
followed by the number of passengers sharing the s
urname, followed by a slash and the given
name and title of each Passenger, with each passeng
er separated by a slash.
For example, enter:
NM3
ALNASSAR/JAFFER
MR
/MARIYUM
MRS
/NOORA
MISS

Response:

1.ALNASSAR/JAFFER MR 2.ALNASSAR/MARIYUM MRS 3.A
LNASSAR/NOORA MISS

Multiple Passengers with Different Surnames
:

Multiple surnames, with the individual passenger na
me for each, can be entered in a single entry. The
transaction code NM is required only at the beginni
ng of the entry or we can enter multiple surnames w
ith
using; in the end of every title.

Entry:

NM1
ALSAAD
/BADER
MR
1ALNASSAR/JAFFER
MR
or

NM1
ALSAAD
/BADER MR
;
NM1ALNASSAR/JAFFER
MR

Response:

1.ALNASSAR/JAFFER MR 2.ALSAAD/BADER MR

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Passenger with Infant:

There is a special passenger type code (
INF
) for infants travelling with an adult passenger.

This type code is exceptional as it is entered with
the accompanying adult passenger.

1- Infant with Same Family Name:

Entry:
NM1
ALEMADI/NOORA MRS(
INF
/ NASREEN/16)

Response
:
1.ALEMADI/NOORA MRS(INF/NASREEN/16)
3 SSR INFT EK NN1 ALEMADI/NASREEN 16MTHS/S2
2- Infant with Different Family Name
:

Entry:
NM1
ALEMADI/NOORA MRS(
INF
ALNASSAR/
NASREEN/
16)

Response
:
1.ALEMADI/NOORA MRS(INFALNASSAR/NASREEN/16)
3 SSR INFT EK NN1 ALNASSAR/NASREEN 16MTHS/S2

Options:

Single Passenger
:
NM1ALKULAIFI
/ALI MR

Multi Passengers, same surname:

NM2ALKULAIFI/
ALI MR
/
NORA MRS

Multi Passengers, different Surname
:
NM1ALKULAIFI/
ALIMR;
NM1ALKULAIFI/
NORSMRS

Child Passenger
:
NM1ALKULAIFI/JAFFER MR
(CHD
)

Infant, same surname as Adult:

NM1ALKULAIFI /NORA MRS
(INF/NASIR/
10)

Infant, different surname as Adult:

NM1ALKULAIFI/NORAMRS
(INFALNAIMI/NASIR/
10
)

SELL:

An itinerary element can be a flight, hotel, car or
ground transportation element. Each individual iti
nerary
element is called segment. A PNR can contain up to9
9 itinerary elements in the PNR, the itinerary elem
ent
follows the Name, and is number consecutively.
- Direct sell
(long entry)

- Sell from availability
(short entry)

Each time you make a sell entry, the system display
s the response as an element in the PNR with the
appropriate action code for the Airlines sales agr
eement with Amadeus.

When you know all the details for a specific flight
, you can book a seat using a long sell entry. A lo
ng sell
entry is also called a direct sell entry. The long
sell entry does not refer to an availability or
schedule.
SS
QR001
B10DECDOHLHR
4
or
SS
QR001
B10DECDOHLHRNN
4

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Explanation:

SS
Segment Sell Transaction Code
QR001
Airline Code and Flight Number
B
Class of Service
10DEC
Departure Date
DOHLHR
Origin and Destination Airport Codes
4 or NN4

Number of Seats Requested

When you have availability or schedule display on y
our screen, you can make a short Sell segment entry

directly from the display.

The availability display below illustrates the shor
t sell Entry:
** AMADEUS AVAILABILITY - AN ** LHR HEATHROW.GB
98 SU 12DEC 0000
** ** IC/HI/CP ** ** GR8 RATES AT SELECTED LONDON
HOTELS **
** ** ALL RATES IN GBP*PER ROOM/PER NIGHT ** >GG
HTL6CNEWS

1 QR 005 F6 A5 J9 D9 I0 Y9 B9 /DOH LHR 3 1
150 1640 0/332 7:50
L9 Q9 K9 T9 V9 W9 H0
2 QR 001 F9 A9 J9 D9 I0 Y9 B9 /DOH LHR 3 1
300 1750 0/332 7:50
L9 Q9 K9 T9 V9 W0 H0

To sell one
F
class seat for
QR001
, Enter:
SS
1
F
2

Explanation:

SS
Segment Sell Transaction Code
1
Number of Seats
F
Class of Service
2
Availability or Schedule Line Number

Here are some examples of entries you can make when
you want to book connecting flight in a different
class of service:

1-
Book 3 seats in
M
class on the first segment and
C
class on the second segment, both segments on
line
4
of availability display, Enter:
SS
3
MC
4

2
- Book 3 seats in
M
class on the first segment,
C
class on the second segment and
F
class for third
segment, all segments on line
4
of an availability Display, Enter:
SS
3
MCF
4

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CONTACT - AP

A PNR must include a contact element (to indicate w
here passengers can be contacted) before you make
an end of transaction during PNR creation or after
PNR retrieval. Every passenger in the PNR must be
covered by a contact element. A PNR can contain a m
aximum Of 127 contact elements & the contact
element consists of the transaction code AP, follow
ed by 1-90 characters of free-flow text. For exampl
e,
enter:
AP
DOH
4667579
H

Explanation:

AP
Contact Transaction Code
DOH
City code of the Telephone Number
4667579
Telephone Number
-H
Dash, followed by the telephone location indicato
r

In addition to telephone contact elements, you can
enter e-mail contact elements.
For e-mail:
APE-
[email protected]

TICKET ARRANGEMENT:

A ticketing arrangement element, also referred to a
s a TK element must be included in the PNR to indic
ate
the status of the ticket Issuance for all passenger
s in the PNR. The ticket arrangement element must b
e
present in a newly created or retrieved PNR before
end of transaction is accepted by the system. The
maximum number of active ticketing arrangement elem
ents for each PNR is 127.

Basic entry for ticket arrangement:
TK
OK

Where
TK
is transaction code for ticket arrangement

OK
Tickets have been issued (no queue placement)

TL
Ticket time limit is used to request ticket issu
ance on a specific date and time, and
In your office or in another location. Automatic
queue placement to queue 8, Category C1.

XL
This identifier enables the itinerary to be auto
matically cancelled when the date
entered in the TK Element is reached. THE system
automatically cancels the Itinerary (XI)
and ends transaction (ET). The cancellation takes
place at local date and time.

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RECEIVED FROM:

The received from (RF) element indicates who has in
structed you to make or update a reservation. The R
F
Element is mandatory. After you create or modify a
PNR, you cannot file the PNR unless an RF element i
s
Present. The RF element only appears in the PNR dur
ing the current session and is recorded in PNR
history when the PNR is filed at the end of transac
tion.

The basic received from entry consists of the trans
action code RF followed by the name of the responsi
ble
person. You can enter the name in any format. The
RF element can contain a maximum of 69 characters,
including spaces.

Basic Entry for Received From:
RF
MR ALNASSAR

Explanation:

RF
Received from transaction code
MR ALNASSAR
Free flow text

END TRANSACTION:

When you have entered the five mandatory elements t
o create a PNR, you must end transaction to the
record in the system. To file and close the PNR, en
ter:
ET

System Response:

END OF TRANSACTION COMPLETE
- (6- Character Record Locator)

To end transaction and redisplay the PNR on your sc
reen, enter:
ER

With one entry you can end transaction and change a
dvice codes in the PNR. This entry changes advice
codes in the Air, Hotel, Car, and auxiliary segment
s, and SSR elements.

Elements that contain the codes
NO, UN
, and
UC
are transferred to the history section of the PNR.
In
addition, associated elements, such as the
FA
or
FB
element, are updated or removed from the PNR as
appropriate. Enter:
ET
K

With one entry you can end transaction and change a
dvice codes, and redisplay the PNR. This entry
changes advice codes in the Air, Hotel, Car, and au
xiliary segments, and SSR elements.

Elements that contain the codes
NO, UN
, And
UC
are transferred to the history section of the PNR.
In
addition, associated Elements, such as the
FA
or
FB
element, are updated or removed From the PNR as
appropriate. Enter:
ER
K

Note:

Please cancel all
HX
segments from the Amadeus PNR. If failed to remove

HX
segments from the PNR, airline may raised
ADMS
to travel agency.

Amadeus Qatar W.L .L - 32 - A
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IGNORE:

The ignore entry disregards all entries made during
the current PNR session. During PNR creation, the
ignore entry removes any record of the PNR from the
system. Any entries that are on the screen remain
until the screen is cleared. Basic Entry :
IG

System Response
:

-IGNORED-
For a newly created PNR
-IGNORED-ABC123
For a retrieved PNR

When you want to ignore current updates to an exist
ing PNR and have the PNR redisplay on your screen
in its original form without any modification, ente
r:
IR

CANCELING

PNR elements are divided in to three categories:
-
Name Elements
-
Flight Segments
-
Other

You make the cancel entry (XE) to move single or mu
ltiple active elements from the face of a PNR to PN
R
history. When you cancel an itinerary element, a me
ssage is sent to the vendor
(Air Line, Car, Hotel, etc.).

To cancel Element on line 2 , enter:
XE
2

You make the cancel itinerary entry (XI) to cancel
all active itinerary elements of the PNR:
XI
You cancel Seat request element on the line 6:
SX
6

RETRIEVAL

The retrieve PNR transaction is used to retrieve an
d display an active PNR or to redisplay a PNR durin
g
the current session.

A travel agency can retrieve:
- All PNRS for which the agency or another office d
efined by security has responsibility
- Containing PTAS that it created
- That other offices in the same chain created

Retrieving A PNR by Record Locator
:

All agents can retrieve PNRS for which they are res
ponsible, or for which an
EOS
agreement is in place,
by entering:
RT
W4RQL4

Explanation:

RT
Transaction Code
W4RQL4
Record Locator

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This entry is limited to the office with responsibi
lity for the PNR. For an exact search, enter the fu
ll name.
For example:
RT/
SMITH/J

Explanation:

RT
Transaction Code
/SMITH/J
Slash followed by name or group name

Retrieve PNR For Partial Name or Alphabet, Enter:
RT/
S

Explanation:

RT
Transaction code
/S
Slash followed by partial name or alphabet

Retrieving A PNR from A Name List:

To display a PNR from a list displayed by another r
etrieval entry, enter:
RT
2
(2 Is the Reference Number)

To redisplay the list before or after modifying the
displayed PNR, enter:
RT
0

Retrieving A PNR by Flight Number & Name:

To Display a PNR by Flight Number and Name, Enter:
RT
QR001/23DEC-
ALNASSAR

Explanation:

RT
Retriever transaction code
QR001
Flight number
/23DEC
Slash followed by date
-ALNASSAR
Dash followed by passenger name

Retrieving a PNR by Flight:

The PNRS that have been created for a specific flig
ht on a specified date. Only the PNRS that you are
allowed to retrieve individually appear in the list
. To list all PNRS for A flight on a Specific date,
enter the
date after the flight number. For example:
LM/
BA902/10JUN/LHRFRA

Explanation:

LM
Transaction Code
/BA902
Slash followed by the airline code and flight
number
/10JUN
Slash followed by the date
LHRFRA
Origin and Destination Airport codes

Retrieving A PNR from A Search by Flight Display:

You can retrieve A PNR from A search by flight disp
lay using the transaction code
LM
followed by the line
number for the PNR in the Display, for example:
LM
002

To redisplay the search by flight display, enter:
LM
0

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STEPS TO CREATE A PNR

Following are the steps to create a PNR.

1-Display the Availability (AN/AD/AA/AE):

System Response:

AN15JUNDOHDXB

** AMADEUS AVAILABILITY - AN ** DXB DUBAI.AE
130 FR
15JUN
0000

1 QR 102 F9 P9 A5 Y9 B9 L9 M9 /DOH DXB 1 005
0 0255 E0/320 1:05
Q9 K9 H9 V9 T9 W9

2

EK 848
F4 A4 J4 C4 Y4 W4 M4 DOH DXB 1 0345 0545
E0/332 1:00
B4 K4 Q4 H4 L4 T4
V
4
3 QR 100 F9 P9 A0 Y9 B9 L9 M9 /DOH DXB 1 075
5 1000 E0/320 1:05
Q9 K9 H9 V9

4 EK 842 F4 A4 J4 C4 Y4 W4 M4 DOH DXB 1 094
5 1145 E0/332 1:00
B4 K4 Q4 H4 L4 T4 V4

2-Sell the Air Segment/Segments (SS):

Sell the Air segment / segments from the availabili
ty display, For Example:
Sell
3
seats on
EK848
(Line Number
2
of availability display) in
V
class.
Entry: SS
3
V
2

System Response:

RP/DOH1A0980/

1 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN E
0 332 M
NON SMOKING FLIGHT LEG

SEE RTSVC

3-Enter the Name / Names (NM):

Single Name:
NM1ALNASSAR
/
KHALIFA MR

Same Family Name for 2 Passengers:
NM2ALNASSAR
/
KHALIFA
MR
/
MARIAM
MRS

Child Name:
NM1ALNASSAR/THAMER MR
(CHD)

Infant Family Name as Adult:
NM1ALNASSAR/MARIAM MRS(
INF
/
NOORA
/05
)
Infant Family Name different from Adult:
NM1ALNASSAR/MARIAM MRS(INF
SHEIKHA
/
NOORA
/05)

System Response:

RP/DOH1A0980/

1.ALNASSAR/THAMER MR(CHD)

2.ALNASSAR/MARIAM MRS(INF/NOORA/05) 3.ALNASSAR/
KHALIFA MR

4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN
E 0 332 M
NON SMOKING FLIGHT LEG

SEE RTSVC

5
SSR

INFT EK NN1 ALNASSAR/NOORA 05MTHS/
S4/P2
6
OSI YY 1CHD/
P1

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4-Enter the Contact details (AP / APE):

Telephone contact of passenger:
AP DOH 4667579 B C/O ZAFAR

Travel Agency Contact:
AP
(Press ENTER key)

E-mail contact:
APE
-
[email protected]

System Response:

RP/DOH1A0980/

1.ALNASSAR/THAMER MR(CHD)

2.ALNASSAR/MARIAM MRS(INF/NOORA/05) 3.ALNASSAR/
KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN
E 0 332 M
NON SMOKING FLIGHT LEG

SEE RTSVC

5
AP DOH 4667579 B C/O ZAFAR

6
APE [email protected]

7 SSR INFT EK NN1 ALNASSAR/NOORA 05MTHS/S4/P2

8 OSI YY 1CHD/P1

5-Ticket Arrangement (TK):

Ticket arrangement, No Time Limit:
TKOK
Ticket arrangement, With Time Limit:
TK TL
10JUN
/1200

System Response:

RP/DOH1A0980/

1.ALNASSAR/THAMER MR(CHD)

2.ALNASSAR/MARIAM MRS(INF/NOORA/05) 3.ALNASSAR/
KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN
E 0 332 M
NON SMOKING FLIGHT LEG

SEE RTSVC

5 AP DOH 4667579 B C/O ZAFAR

6 APE [email protected]

7
TK OK05FEB/DOH1A0980

8 SSR INFT EK NN1 ALNASSAR/NOORA 05MTHS/S4/P2

9 OSI YY 1CHD/P1

6-Received From (RF):

Received from (contact persons name):
RF KHALIFA

System Response:

RP/DOH1A0980/

RF KHALIFA

1.ALNASSAR/THAMER MR(CHD)

2.ALNASSAR/MARIAM MRS(INF/NOORA/05) 3.ALNASSAR/
KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB DK3 0345 0545 15JUN
E 0 332 M
5 AP DOH 4667579 B C/O ZAFAR

6 APE [email protected]

7 TK OK05FEB/DOH1A0980

8 SSR INFT EK NN1 ALNASSAR/NOORA 05MTHS/S4/P2

9 OSI YY 1CHD/P1

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7-End Transaction (ET/ER):

End Transaction to save changes:
ET

End Transaction to save changes and redisplay PNR:

ER

System Response:

--- RLR ---

RP/DOH1A0980/DOH1A0980 AA/SU 5FEB07/08
32Z
ZAEYOT

DOH1A0980/0001AA/5FEB07

1.ALNASSAR/THAMER MR(CHD)

2.ALNASSAR/MARIAM MRS(INF/NOORA/05) 3.ALNASSAR/
KHALIFA MR
4 EK 848 V 15JUN 5 DOHDXB HK3 0345 0545 15JUN
E EK/
5 AP DOH 4667579 B C/O ZAFAR

6 APE [email protected]

7 TK OK05FEB/DOH1A0980

8 SSR INFT EK HN1 ALNASSAR/NOORA 05MTHS/S4/P2

9 OSI YY 1CHD/P1

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OTHER SERVICE INFORMATION

An
OSI
(other service information) element contains speci
al information regarding a passenger or
passengers in the PNR that is sent to the airlines
that appear in the itinerary. An OSI element is not
a
service request and does not require confirmation f
rom the airline.

The mandatory items in an OSI entry are the transac
tion code
OS
and the two-letter code of the airline to
which the information is to be sent. If the OSI ele
ment is for all airlines in the itinerary enter
YY
as A
common code.

The entry can contain a maximum of 68 characters. A
PNR can contain a maximum of 127 OSI elements.

Basic Entry:

OS
QR
VIP COMPANY PRESIDENT

Explanation:

OS
Transaction code
QR
Specified airline specif
ied for the OSI message
VIP COMPANY PRESIDENT
OSI text

SPECIAL SERVICE REQUEST

An SSR (special service request) is an application
to an airline to provide a particular facility for
A
Passenger or passengers. A special service request
is made using an SR entry, which generates an SSR
element in the PNR and a request message to the air
line or airlines Concerned. A PNR can contain a
maximum of 127 active SSR elements.

To Create
SSR
elements for all flight segments in an Amadeus PNR
, you enter SR followed by a four-
character service code. For example request for ve
getarian meal, enter:
SR
VGML

For IATA-Meal Codes Enter:
HE
MEAL CODE

SSR FOR FOID(Form Of Identification)

To create an SSR for a FOID as a passport number, e
nter
SR FOID
QR
HK1-PP1234567/P1

Help page for FOID entry:
HE FOID

SSR FOR PASSPORT / IDENTITY CARD INFORMATION(AIPS)

To create an SSR for passport / identity Card infor
mation(
AIPS
)
SR
DOCS
QR
HK1
-P-
GBR
-1234567-
USA
-04FEB67-
M
-15DEC09-
JACKSON
/
MICHEL
-
H
/P1

Help page for AIPS entry
: HE DOCS

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FREQUENT FLYER:

Many airlines offer frequent flyer programs to pass
engers who travel often on their airline.
These programs vary from airline to airline, each o
ffering special features to their frequent flyers.
Each
frequent flyer is assigned an individual identifica
tion number. Some airlines maintain a database with

frequent flyer records in Amadeus containing the fo
llowing information:

1- Passenger Family Name and Given Name or Initial
2- Frequent Flyer Identification Number
3- Frequent Flyer Priority Number.

To display the table of airlines that have agreemen
ts, enter:
VFFD

You can use transactions for frequent flyer passeng
ers:

To display the name of a passenger as it is stored
in the frequent flyer database of an airline, Enter
:
FFD

To create a name element and enter a frequent flyer
SSR FQTV element for mileage accrual, enter:
FFA

If the name element for the frequent flyer has alre
ady been entered in the PNR and you only want to en
ter
the
SSRFQTV
element for mileage accrual, enter:
FFN

Creating a Frequent Flyer SSR Element Only:

FFN

(Airline Code)-(Frequent Flyer Account Number)

This entry creates an
SSR FQTV
for a name element that is already in the PNR. When
there is more than
one name element in the PNR, passenger association
is mandatory in the entry.
FFN
QR
-123456789/
P1

Explanation:

FFN
Transaction Code
QR
Airline code
-
123456789
Dash followed by the frequent flyer number
/
P1
Slash followed by passenger name element
number

Manual entry
: SR
FQTV
QR-
QR
123456789/
P1

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ADVANCE SEAT REQUEST

An advance seating request is an application to an
airline to reserve specific seating at booking time
for a
passenger or passengers. Advance seating request en
tries can only be made for flight segments with one

of the following status codes --
HK, RR, KK, TK, LK, SS
. A PNR can contain a maximum of 127 seating
SSR elements
.

Basic Seat Request - Non-smoking:

To make a basic request for a non-smoking seat, ent
er:
ST

Basic Seat Request Smoking:

To make a basic request for a smoking seat, enter:
ST/
S

To specify a preferred part of the aircraft, add on
e or more of the following area codes
W
Window
A
Aisle
B
Bulkhead

To request smoking window, enter:
ST/
S
/W

To request specific seat number, enter:
ST/
R
/12A

Seat Map Display:

The display seat map entry shows the layout of the
aircraft cabin for a particular flight and class. T
his is
used to facilitate advance seating requests.

Seat Map for PNR Flight Segment:

To display seat map for segment 8, enter:
SM
8

Explanation:

SM

Transaction Code
8
Flight Segment Number

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OPEN FLIGHT SEGMENTS

Enter an open segment, instead of booking an air se
gment, when you do not know all the details of a
passengers flight plans but you still want to comp
lete, price and ticket the itinerary. In the open s
egment,
you can specify the departure and arrival cities. I
f the departure date is specified, it will be print
ed on the
ticket. Flight number is required for open segment.
Entry:
SO
BA
C
25NOV
LHRJFK

Explanation:

SO
Transaction Code
BA
Airline Code
C
Class of Service
25NOV
Departure date (optional). Departure date is mand
atory if it is the first segment to be
ticketed.
LHR
Departure City
JFK
Arrival City

ARRIVAL UNKNOWN - ARNK

An arrival unknown segment is an information segmen
t you enter in the PNR to maintain segment
continuity. Arrival unknown means that the method o
f transportation from the destination of one segmen
t
to the origin of the next segment is not known or t
he arrival city
Of the previous segment does not match the departur
e city of the next segment in the itinerary, or the
arrival is by unspecified transport,
Entry:

SI
ARNK

If you know the arrival date, you can add this to y
our entry.
SI
ARNK
16MAY

Explanation:

SI

Transaction Code
ARNK

Arrival Not Known Indicator
16MAY

Arrival Date (Optional)

RECONFIRMING BOOKING

You can reconfirm a segment that was originally boo
ked in Amadeus. You can only use this entry for
segments with confirmed status codes. Enter, for ex
ample: Entry:
3/
RR

Explanation:

3/
Segment Number, Followed By Slash
RR
Status Code for Reconfirmed Segment

Note

:
Please Check Line Number before Reconfirm Segment

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_____________________________________
PRINTING

To print currently displayed PNR or 1st screen on l
ocal printer press print screen button on your key
board
or press
CTRL + P
. To print an existing PNR on default printer, ent
er the print transaction code
WR
followed by either an A (All) or S (Screen).
-

WRA
Prints the entire PNR
-

WRS
Prints the first screen of the PNR

The Retrieval Entry:
WRA/
RT
(Entire Currently Displayed PNR - Whole PNR)

WRS/
RT
(Currently Displayed PNR - 1st Screen)

OPTIONS

Display Basic Itinerary
IBD

Extended Itinerary
IED
Print Basic Itinerary
IBP
Print Extended Itinerary
IEP
Print Joint Extended Itinerary
IEPJ

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MINIMUM CONNECTING TIME:

The
DM
transaction shows the minimum time passengers must
allow making a connection
between flights at an airport or city. For informat
ion about connections between terminals and
airports at a multi-airport city, enter
DM
followed by the City Code and (Optionally) a date.

DM
LON

DM
LON
/15DEC02

For Example
:
DM
CDG

Response
:
CDG Standard Minimum Connecting Times
CDG-CDG FROM - TO

D/D D/I I/D I/I
CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM
HMM HMM HMM HMM

1- 115 1
15 115 115
2A- 115
115 115 115

D/D
Transfer Type - Domestic/Domestic
D/I
Transfer Type - Domestic/Internation
al
I/D
Transfer Type - International/Domest
ic
I/I
Transfer Type - International/Intern
ational

HMM

H
= Hours,
MM
= Minutes

To display the minimum connection times between two
airports, include both airport codes in your
dm entry. For example
:
DM
LGW
-LHR

To specify the arrival terminal of the inbound flig
ht, enter, for example:

DM
CDG
2A

To specify the departure terminal of the outbound f
light, add a dash (-) before the Terminal
number. Enter, for example:
DM
CDG
-2B

To specify both arrival and departure terminals, e
nter:

DM
CDG
2A
-
2B

To display the connection times that apply between
flights of two specific airlines at a specific
airport, include the Airline and airport codes in y
our dm entry as follows:

DM
AF
/ CDG /
LH

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SPLITTING PNR

If you want to modify A PNR that has already been s
tored, you will need to split it. As the word split

implies, you then create two separate PNRS, the ori
ginal or parent PNR, and the associate PNR.
You split a PNR when you wish to rebook a separate
itinerary for one or more passengers. In so doing,
you separate them from the original PNR, because al
l passengers in a PNR must have identical flight
itineraries.

The procedure to split a PNR consists of the follow
ing steps:

1.
Enter the transaction code
SP
followed by the number of the name element to be s
plit., To split
multiple names, enter the transaction code
SP
followed by the individual name element numbers or

a range of name element numbers. The system display
s a PNR for the name elements that you
have just split. This PNR is temporarily identified
as the *Associate PNR*.

2.
Enter a received from element
(RF)
for the associate PNR.
3.
Make the end transaction and file entry
(EF)
on the associate PNR. The system displays the
original PNR with the temporary identifier *Parent
PNR*.
4.
Enter a received from element
(RF)
for the parent PNR.
5.
End transaction
(ET)
on the parent PNR.

Steps
:

1-

SP
3

or
SP
3
,4
2-
RF
Zafar

3-
EF
4-
RF
Zafar

5-
ET

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HISTORY

Every PNR that is created in the Amadeus central sy
stem has associated historical information. The
historical information is a record of the creation
of the PNR and of any additions, modifications,
Cancellations and deletions that are subsequently m
ade to it. The system updates PNR history at each
end of transaction entry.

The PNR header line appears at the top of the histo
ry. Subsequently, each activity in the PNR is liste
d as
a numbered element. The number for each element ind
icates when that activity was performed. Activities

that are associated with the creation of A PNR are
numbered 000, activities from the first retrieval o
f the
PNR are numbered 001, from the second retrieval 002
, and so on. Each retrieval and set of modification
s
is called a step.

Example:

000
ON
/BLAKE S/MS JACKSON M/MR STOYLE D/MR
000
OS
/LH 401 F 20SEP 5 JFKFRA LK3 530P 715A+1/NN *1A/E*
000
OS
/CAR SK NN1 FRA 20SEP-21SEP ECAR/CF-/NN
000
RF-PAX
CR-MUC1A0701 SU 0001AA 28FEB/1009Z

When an element is modified, cancelled or deleted,
it appears in history with two numbers.

Example
:
001/003
CS/NW1799M 10DEC 4 MIADEN HK4 1315 1705/KK

The first number
(001)
indicates the stage at which the item was original
ly entered in the PNR. The second
number
(003)
indicates when the modification, cancellation or d
eletion was made.

To display the entire history of the current PNR, w
ithout queue history, enter:
RH

You can choose to display a partial PNR History:
RHA

Air Segments

RHN

Name Elements
RHG

General Facts
(SR, SK, OS)

RHQ

Queue
RHI

Itinerary Segments
RLH

Record Locator

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QUEUES

It is very important that you work your queues regu
larly. You can use queues to do the following:

- Simplify your work environment
- Organize your workload
- Send PNRS and messages to queues in your office
and to branch office queues
- Work on PNRS and messages that require further a
ction

PNRS may require further action for the following
reasons:

- Segments, services, options, or seats from a wait
list have not yet been confirmed.
- The office responsible for the PNR has changed.
- There has been a change in the flight segment.
- There has been a change in the ticketing arrange
ment.
- The ticketing time limit has expired.
- There has been a change in the group PNR.

Each airline and travel agent is provided with a qu
eue bank for automatic placement of PNRS and
messages.

The Following Queues available in Amadeus:
0
- General
1

- Confirmation
2
- Waitlist Clearance
3
- Options
4

- Responsibility Change
5

- Rates
7

- Schedule Change
8
- Ticketing/Time Limit
9
- Other Airline Control
12
- Expired Time Limit
23
- Request for Reply
25
- Multi list PNRS
26
- Multi list PNRS
80
- Prepaid Ticket Advice
87

- Group PNRS
94
- Message - Customer Profiles
96
- Message - Past Date Records
97
- Message

You can request a queue count display for:

QT

- A Queue count for all queues, categories, and d
ate ranges, with active PNRS or messages.

QTQ

- A Summary Queue count for all activated queues.

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To start processing queues in the queue bank, enter
:
QS

You must include the queue number in your entry. Yo
u can also include:
A specific category and date range to start process
ing after making a QS entry,

You can perform the following entries:
QV
Display a list of PNRS on specific Queue
QN

Deletes the PNR / MSG and displays the next on
e
QI
Ignores the PNR / MSG and exits the queue

QD
Delays the PNR / MSG to the delay queue and d
isplays the next one
QF

Ends transaction on the PNR and exits the queu
e
ET

Ends transaction on the PNR and displays the n
ext PNR
QE

Places a PNR/ MSG on queue
QM

Places a PNR / MSG on multiple queues
RT
Redisplays PNR if screen is cleared
QU
Redisplays message if screen is cleared

The following entries to sorting queue:
Specific queue number

QS
8

Specific queue number and category number

QS
8
C
1

Specific queue number, category number, and date ra
nge

QS
8
C
1
D
1

To remove the current PNR or message from the queue
, enter:
QN

After you make a QN entry, the system displays the
next PNR or message. To end transaction on a PNR
before removing it from the queue, use the ET entry
instead of QN.

To exit the queue, enter:
QI

For message queues only, to remove the current mess
age and exit the queue enter:
QN
F

Placing the PNR on specific queue:
Specific Queue

QE
40

Specific Office

QE/
DOH1A0980/
40
C
1

Sending Message through Queue to Amadeus user:
>
QE
/
DOH1A0980
/
97

(Use Tab Key for Next Line)

This is a test message from Training Room
Please ignore it. Free Flow Text
REGARDS //

(Enter
)

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_____________________________________

Travel Information TIF

You can use two different formats to find informati
on in guided mode. You can use a four-letter
Transaction or
TI/
, followed by the full Word for the information you
need:
TIF
V

-or-
TI/
Visa Visa Information

TIF
H
TI/
Health Health Information
TIF
A
TI/
All Visa and Health Information

For Visa Information, Enter:
TIF
V

System Response:

NA
AR
DE
TR

Where:

NA
Passengers Nationality (Enter a Country Cod
e or City Code in the Country)
AR
Alien Residents (Enter the Country
Code of Current Residence)
DE
Destination Point (s) (Up To Ten Airport
Codes)
TR
Transit/Transfer Points (Up To Ten Airport
Codes)

Note:

Move the Cursor with Help of Aero keys and type inf
ormation as per field will get Travel information
for move down next page Type
MDTI
.

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AMADEUS BASIC RESERVATION GLOSSARY

Amadeus Reservation glossary for reservation

Sign-In & Sign-Out

Sign-in first available area:
JI
0001AA
/SU
Sign-in All areas:
JI*
0001AA
/SU
Sign-in with password together:
JI0001AA/SU-
Password

Sign-out from first available area:
JO
Sign-in out from all areas:
JO
*

Availability Display

Available class to book or waitlist:
AN
01MAR
DOHDXB

Availability for Specified time:
AN
01MAR
DOHDXB
1200

Availability for specified Airline:
AN
01MAR
DOHDXB/A
EK
Availability for specified via connection:
AN
01MAR
DOHDXB/X
AUH

Availability for specified Class:
AN
01MAR
DOHDXB/C
V
Combination:
AN
01MAR
DOHDXB
1200
/X
AUH
/A
GF
/C
M
Availability for In-bound and Out-bound:
AN
12MAR
DOHDXB
*
15MAR

Availability Display for Close or Book able:
SN
01MAR
DOHDXB
(Schedule Display)

Name Elements - NM

Single Adult Passenger Name:
NM1
HUSSAIN
/ALI
MR

Same family Name for 2 Adults:
NM2
HUSSAIN
/ALI
MR
/M
MRS
More than on Name enter together:
NM1
HUSSAIN
/A MR
;
NM1SYED/ALI MR

Child passenger:
NM1
HUSSAIN
/NASEER MSTR
(CHD)

Infant Same family Name as Adult:
NM1
HUSSAIN
/M MRS
(INF/NABIL/
10
)
Infant with Different family name:
NM1
HUSSAIN
/M MRS
(INFALEMADI/ALI/
10
)

Remove Child Title from Passenger 2 before save PNR
:
2/

(Type Enter)
Add Child Title to passenger 3 before save PNR:
3/(CHD)

(Type Enter)
Remove Infant from passenger 4 before save PNR:
4/

(Type Enter)

Add Infant to passenger 5 before save PNR:
5
/
(INF/ALI/
10
)
Update 2
nd
Name of passenger 6 before save PNR:
6/
MARIYUM MRS

Segment Sell - SS

Sell 2 seats in V-cls on line 4 of Availability:

SS
2
V
4

Sell 2 seats in J-cls leg 1 and F-cls leg 2 of line
3:
SS
2
JF
3

Long sell :
SSQR001B15MARDOHLHR
NN2

Sell In-bound and Out-bound Display :
SS2V1
*
V13

Dead Segment as OK Status for Issue Tickets:
SSQR001B15MARDOHLHR
GK2
/QR

Dead Segment as WL Status for Issue Tickets:
SSQR001B15MARDOHLHR
GL2
/QR

Open Segment for Ticket Issuance:
SO
QR
B LHRDOH

Surface Segment :
SI
ARNK

Phone Field - AP

Phone Number Field :
AP
4667579
Phone Number Field for specific Location:
AP
DOH
4667579

Enter your office Number :
AP

(Type Enter)

E-mal Address :
APE -
abc
@
abc.
com

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Ticket Arrangement TK

No Time limit :
TK
OK
Specific Time Limit with Date and Time :
TK
TL
12MAR/
1200
Auto Cancellation on Specific Date and Time:
TK
XL
12MAR/
1200

Received From Field - RF

Modification asked by Passenger:
RF PAX
or
RF
P

Modification by Agent :
RF
ALI

Modification by Mr. Al-Emadi:
RF
MR ALEMADI

End Transaction ET / ER

End the File and close the PNR :
ET
End the File and Redisplay PNR
:
ER

End the File and Change the status code:
ET
K
End the File and Change the status code, Redisplay
PNR:
ER
K

Retrieve PNR - RT

Retrieve PNR Number:
RT
XXXXXX

Retrieve By Name:
RT/
AHMED

Retrieve By Alphabet:
RT/
A
By flight Number and date
RT
QR001/12JUN
DOHLHR
-AHMED

Retrieve PNR on line 4 of the List:
RT
4

Retrieve Other Airline PNR:
RL

Display PNR List Booked Specific office LM

Specific flight Number and Date:
LM/
QR001
/12MAR/
DOHLHR

Retrieve or Display PNR ON Line 5 of the List:
LM
5

Minimum Connecting Time:

From PNR SEGMENTS:
DM
3
/
4

For single Airport
DM
LHR

For specific Airport and Carriers
DMQR/
LHR
/AA
For different Airports and carriers
DMQR/
LHR-LGW
/CO

Frequent Flyer

Display the Name of passenger from Airline Data:
FFD
QR-1111111111
(Amadeus Users Airline Only)
Enter Frequent Flyer Number Automated:
FFN
QR
-1111111111
Enter Frequent Flyer Number Automated for specific
PAX2:
FFN
QR
-1111111111/
P2

Manual Entry for Frequent Flyer:
SR
FQTV
EK-
EK
111111111
Manual Entry for Frequent Flyer for PAX 3 :
SR
FQTV
EK-
EK
111111111/
P3

Advance Seat

Display Seat Map for Segment Number 3:
SM
3

Request specific seat Number:
ST/
R
/20K

Request specific seat Number for PAX 4:
ST/
R
/20K/
P4

Request specific seat for specific segment 4:
ST/
R
/20K/
S4

Generic Smoking Seat:
ST/
S
Generic Non-Smoking:
ST
Generic Non-Smoking Window for Passenger #2:
ST/
W
/
P2

Generic Non-Smoking Aisle for Segment # 4:
ST/
A
/
S4
Generic Non-Smoking Bulk Head for Segment # 5 and P
AX # 3:
ST/
B
/S5/
P3

Amadeus Qatar W.L .L - 50 - A
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OTHER SERVICES INFORMATION

Information for specific carrier:
OS
EK
PAX IS VIP

Information for All carriers:
OS
YY
PAX IS VIP

Services Required - SR

Specific Meal request for All Carriers and Segments
:
SR
VGML

Specific Meal request for Specific carrier and Pass
enger :
SR
VGML
LH/
P2

Specific Meal request for Specific carrier and Segm
ent :
SR
VGML
LH/
S4
Form of ID as Passport number for an e-ticket
:
SR

FOID
QR
HK1-
PP
1234567/
P1

Passport Information (APIS):

To create an SSR for passport / identity Card infor
mation(
AIPS
)
SR
DOCS
QR
HK1
-P-
GBR
-1234567-
USA
-04FEB67-
M
-15DEC09-
JACKSON
/
MICHEL
-
H
/P1

CANCELLATION

Cancel Specific Segment :
XE
4
Cancel Specific Segments :
XE
4,7
Cancel Range of segments:
XE
4-6
Cancel seat elements
SX
/7,8

Cancel Itinerary:
XI

Change Booking Class SB

Chang booking class from B-cls to J-cls All segment
s:
SB
J
Chang booking class from B-cls to J-cls Specific se
gment # 4:
SBJ
4
Change booking date for Specific segment # 3:
SB
30MAR
3

Retrieve History - RH

Retrieve History :
RH

Retrieve History for specific Segment # 4 :
RH
S4

Retrieve History for other Airline PNR :
RL
H

Remarks RM / RC

General Remark only View by Amadeus Airline Users:

RM
Please confirm segment 4

Confidential Remarks View by Your office:
RC
Charge extra QAR400.00

Print WRS / WRA/IEP/IBP

Print screen only on default printer:
WRS/
RT

Print All on default printer:
WRA/
RT

Print Extended Itinerary

IEP
Print Basic Itinerary

IBP

Option OP

To remind you in Queue # 3 for Action :
OP
12MAR
/free Text

Amadeus Qatar W.L .L - 51 - A
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Queue QT / QS / QE / QI / QN / QD

Display Queue Bank :
QT

Display specific Queue 2,Category (C )30 and Date R
ange(D) 1:
QS
2
C
30
D1

Ignore Queue and PNR still in Queue:
QI
Remove from Queue:
QN

Delay PNR in Queue and Retrieve next Queue:
QD

To place Queue on Queue 30:
QE
30

Step for Split PNR SP

Split passenger # 3:
SP
3

Received from:
RF
P

File Split PNR:
EF

Received Again :
RF
P

End Transaction:
ET
or
ER

Manual Ticket Number FH

Enter Manually Ticket Number for Non Infant:
FH PAX

157-9196789012
Enter Manually Ticket Number for Infant:
FH INF

157-9196789013

Enter Manually Ticket Number for specific Non Infan
t:
FH PAX

157-9196789012/p2
Enter Manually Ticket Number for specific segments

FH
157-9196789012/S2,3

Conjunction Ticket Number:
FH

157-9196789012
-
013
Electronic Ticket Number:

FHE
125-4800145671

Amadeus Qatar W.L .L - 52 - A
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AMADEUS FARE QUOTE

Amadeus Fare Quote entries are divided into two typ
es of transactions:

FQ

The Fare Quote transaction display information base
d on the data contained in an entry. No PNR
requires.

FX
The itinerary pricing for specific itinerary a PNR
requires.

Transaction code for Display Fare:
FQD
(No PNR require)
Transaction code for Price Itinerary:
FQP
(No PNR require)
Transaction code for Price Itinerary and No Ticket
Record / image saved:
FXX
(PNR require)
Transaction code for Price Itinerary and Ticket
Record / image saved:
FXP
(PNR require)

Fare Quote follow- up Entries:

Entry Requests
PNR

Main/Follow
-
up

FQA
IATA rate of exchange
No

Main entry
FQC

Convert currencies
No

Main entry
FQB

Bankers rates
No

Main entry
FQM

Mileage calculation
No

Main entry
FQO Mileage with published global routes
No

Main entry
FQX

Excess baggage charge calculations
No

Main entry
FQD

Fare display
No

Main entry
FQS

Booking code information
No

Follow-up entry
FQN

Fare note
No

Follow-up entry
FQK

Fare breakdown
No

Follow-up entry
FQR

Fare routing
No

Follow-up entry
FRM Extra mileage surcharge band
No

Follow-up entry
FRC

Convert fare display amounts to another
currency
No

Follow-up entry
FQP

Informative pricing
No

Main entry
FQQ Fare components of a quoted fare (after FQP)
No

Follow-up entry
FQU

Calculate fare combinations
(after FQP)

No

Follow-up entry
FQE

Encode and Decode corporate contracts
(negotiated fares)

No

Main entry
FQF

Display fare note from fare driven availability

No

Follow-up entry
FQZ

Passenger facility charges information
No

Main entry
FQL

A list of all existing fare request type codes,
and passenger type codes
No

Main entry

Amadeus Qatar W.L .L - 53 - A
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ITINERARY PRICING

Entry Requests
PNR

TST Creation
FXP Itinerary pricing
Yes
Yes
FXX Itinerary pricing
Yes
No

FXT

Select and stores the fare with the PNR when
multiple fares are offered
(as a follow-up entry after
FXP/FXX
)

Yes

Yes

AIS FOR FARE QUOTE

You can find relevant information for Fare Quote in
the Amadeus Information System (
AIS
).
Subject Displays
GGFQTRBD General booking code information
GGFQT
QR
RBD Airline specific booking code information
GGFQT
QR
RBD

GGFQT
LH
RBD
D
GGFQT
SK
RBD
E
GGFQT
AF
RBD
I

Booking code information for a specific airline and
a specific
geographical area. The geographical areas are:

D
Domestic
E
Europe
I
International
GGFQTTAX

General Tax information
GGFQTPFC

Passenger facility charges information
GGFQTDIS

General discount information
HE TAX Summary of tax-related entries

Amadeus Qatar W.L .L - 54 - A
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FARE QUOTE DISPLAY: FQD

To request a fare display for DOHA and Dubai on Emi
rates, enter:
FQD
DOH
DXB
/A
EK

Response:

FQD DOHDXB/AEK

GF IR LH QR
/
YY*
AC AG AK C6
TAX MAY APPLY

C9 DY D2 E6 FL FP FR F9 GX SURCHG MAY A
PPLY-CK RULE
G3 G5 HJ HS ID IF IT JD LF

LL LQ L9 PF QU Q7 Q9 RY R3

SP S9 TF TV T7 T9 UK UR UV

U2 VB VK V6 WW XF X3 X5 YC

Y2 ZD ZN ZU 2L 3H 4U 5N 5Q

6B 6G 6P 6Q 6S 7A 7Y 8H 8U

9B 9F 9G

ROE 3.64 UP TO 10.00 QAR

26JAN06**26JAN06
/
EK

DOHDXB/
NSP;
EH
/TPM
236
/MPM
283

LN FARE BASIS
OW
QAR
RT
B
PEN
DATES/DAYS
AP
MIN
MAX
R

01 FOW 1280 F - - -
- - - M
02 JOW 1190 J - - -
- - - M
03 FRT 2120 F - - -
- - - M
04 VOW 1030 V - - -
- - - M
05 JRT 1970 J - - -
- - - M
06 VRT 1710 V - - -
- - - M
07 V2OW 780 V - - -
- - - M
08 V2RT 1300 V - - -
- - - M
09 VEE14 860 V 100 - -
- 2+ 14+M

26JAN06**26JAN06/
YY
DOHDXB/NSP;EH/TPM 236/MPM 283

10
F 1280 F - - -
- - - M
11 C 1190 + - - -
- - - M
12 F 2120 F - - -
- - - M
13 Y 1030 + - - -
- - - M
14 C 1970 + - - -
- - - M
15 Y 1710 + - - -
- - - M
16 Y2 780 + - - -
- - - M
17 Y2 1300 + - - -
- - - M
18 YEE14 860 + NRF - -
- 2+ 14 M
19 YEE7 730 + NRF - -
- 3 7 M
20 YEEW3 680 + NRF -
+ - - +M

Amadeus Qatar W.L .L - 55 - A
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Explanation

Line 1:

FQD DOHDXB/AEK

Fare quote entry redisplay as entered.

Line 2:

GF IR LH QR
/
YY*
AC AG AK C6
TAX MAY APPLY

C9 DY D2 E6 FL FP FR F9 GX SURCHG MAY A
PPLY-CK RULE
G3 G5 HJ HS ID IF IT JD LF

LL LQ L9 PF QU Q7 Q9 RY R3

SP S9 TF TV T7 T9 UK UR UV

U2 VB VK V6 WW XF X3 X5 YC

Y2 ZD ZN ZU 2L 3H 4U 5N 5Q

6B 6G 6P 6Q 6S 7A 7Y 8H 8U

9B 9F 9G

Indicates the airlines that participate in these fa
res (
GF IR LH QR
).
The airlines
(/
YY*
AC AG AK C6
C9 DY D2 E6 FL FP FR F9 GX)
listed after the common fare
(/YY*)
code do not participate in
YY fares.

Tax May apply because Taxes are depends on carriers
and Airports.
Surcharge may apply means many routing is not in mi
leage like (DOH-BAH-DXB by GF)

Line 11:

ROE 3.64 UP TO 10.00 QAR

Contain the rate of exchange and the rounding infor
mation. Theses rates of exchange are for fares file
d in
a national currency of origin city
.

Line12:

26JAN06**26JAN06
/
EK
DOHDXB
/
NSP;
EH
/TPM
236
/MPM
283

The current date (
26JAN06**26JAN06)

Fares for an airline was specified
(
EK
)

Normal and Special fares
(
NS
P )

Fare based on a specific global routing indicator
(
EH
)

Ticket point mileage (
TPM 236
)

Maximum permitted mileage (
MPM 283
)

Amadeus Qatar W.L .L - 56 - A
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_____________________________________
Line13

LN FARE BASIS
OW
QAR
RT
B
PEN
DATES/DAYS
AP
MIN
MAX
R

The following table explains the above you can find
in the international fare display:

Header
Contains

LN

Line number
FARE BASIS

Fare Basis

The fare basis code can give you information about
the type of fare, type of passenger,
class of travel, minimum and maximum stay, reservat
ion restriction, seasonality, and
days of travel.

A special character before the fare basis indicates
the following:

*

An asterisk indicates a future effective da
te. The fare is valid for travel on or after
the effective date.

-

A dash indicates same day effective date.

)

A closed bracket after the fare basis indica
tes that the fare is valid in one
direction only

/
Constructed fare.
OW

One
-
way
fare

QAR

Currency code

RT

Round trip amount

B

Booking class

PEN

Penalty information

This can be:

NRF
Non-refundable

P50
50% penalty

-
A minus sign indicates no penalty app
lies

+
A plus sign indicates more restrictio
ns apply

Amadeus Qatar W.L .L - 57 - A
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Header
Contains

DATES

/
DAYS

The display contains up to two lines of date / days
restriction.

+
A plus sign indicates that more rest
riction applies. To see more date
restrictions,
check the fare note/rule

)

A closed bracket indicates that seas
onality applies to out bound travel.

(

An open bracket indicates that seaso
nality applies to inbound travel.
The restriction types are:

S
Seasonality
L
Ticket only on this date
A
Ticket on or after this date
B
Ticket on or before this date
E
Travel effective on or after this da
te
O
Originate travel on or before this d
ate
F
Final travel must commence by this
date
C

Complete all travel by this date
X
Fare cancelled on this date
M

Modified fare
T
Ticket/travel future effective date

AP

Advance purchase requirements

+
A plus sign indicates that more requir
ements apply. To see any more advance
Purchase requirements check the fare
note/rule.

-
A minus sign indicates none apply.
MIN

Minimum purchase

requirements

+

A plus sign indicates that more restrictio
ns apply. To see any more minimum stay

Restrictions, you need to check the fa
re note/rule.

-

A minus sign indicates none apply

SU
Indicates the Sunday rule
MAX

Maximum stay restrictions

+
A plus sign indicates that more restricti
ons apply. To see any more maximum
stay restrictions, you need to check th
e fare note/rule.

-

A minus sign indicates none apply
R

Routing Informatio
n

M

MPM fare
R

Routing fare

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Line14

The display shows fares sorted highest to lowest
01 FOW 1280 F - - -
- - - M
02 JOW 1190 J - - -
- - - M
03 FRT 2120 F - - -
- - - M
04 VOW 1030 V - - -
- - - M
05 JRT 1970 J - - -
- - - M
06 VRT 1710 V - - -
- - - M
07 V2OW 780 V - - -
- - - M
08 V2RT 1300 V - - -
- - - M
09 VEE14 860 V 100 - -
- 2+ 14+M

FARE QUOTE DISPLAYS OPTIONS:

Fare display for origin city and CRT location for cur
rent date:

FQD
DXB

Origin city different from CRT location for current
date:
FQD
DXBBAH

Fare display for specific airline for current date
:
FQD
DOHAMM
/A
GF

Fare display for specific class for current date
:
FQD
DOHAMM
/C
F

Fare display for front cabin
:
FQD
DOHDXB
/K
F

Display fares in NUC:

FQD
DOHMIL
/R,
NUC
Shopper display – lowest to highest for all Amadeus

Participating airlines
:
FQD
DOHLON
/S

Specific date for specific city pair
:
FQD
DOHPAR
/D
15DEC

Specific past date for specific city pair
:
FQD
DOHLON
/D
01MAY04

Exact outbound travel :

FQD
DOHMUC
/D
30DEC
*

Range for travel date starts
:
FQD
DOHNYC
/D
10OCT
**
30OCT

Exact outbound and inbound travel date
:
FQD
DOHLON
/D
25OCT
*
10DEC
Fares shown in lowest to highest for specific airlin
es
:
FQD
DOHLON
/A
QR
/IX
Display one-way fares only:

FQD
DOHNYC
/I
O

Display Round trip fares only:

FQD
DOHLON
/I
R

Display Half round trip fares in NUC
:
FQD
FRABUD
/I
H

Display fares and the Taxes:

FQD
DOHLHR
/R,
AT

Amadeus Qatar W.L .L - 59 - A
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FOLLOW UP ENTRIES AFTER FARE DISPLAY:

Fares display in NUCs from a Local currency display
:
FQD
N (After Display FQD)

Fares display in Local currency from a NUC display
:
FQD
L (After Display FQD)
Display a fare in another currency on line 3
:
FRC
3
/GBP
Request fare in opposite direction
:
FQD
R

Tax breakdown for the fare on line 3
:
FQK
3

Display the routing for the fare on line 4
:
FQR
4

Booking code information for the fare on line 5:

FQS
5

Booking code information for the fare on line 5 for

Specific airline
:
FQS
5
/A
EK

Display a rule for the fare on line 7 :

FQN
7

Display a list of paragraphs or the categories for
the fare
on line 7:

FQN
7
*
LI

Display categories for fare on line 7:

FQN
7
*
AP,PE,CD

Display the fare rule number:

FQN
V235

Display the tax information for specific country
:
FQN
TAX
/QATAR

Display tax information for specific tax type:

FQN
TAX
/UB

CURRENCY CONVERSION:

Convert a specific amount of a currency, using
The default currency of your Terminal:

FQC
100
GBP

Convert specific amount, using a currency code:

FQC
100
EUR/
GBP

Convert from a designated currency to a NUC:

FQC
1000
QAR/
NUC

Convert currencies up to 12 months in the past:

FQC
100
GBP/
INR
/15MAY04

Display a list of BSRs for a currency:

FQB
QAR

RATE OF EXCHANGE (ROE):

Display IATA Rate of exchange (ROE) of your termina
l
:
FQA
Display IATA Rate of exchange (ROE) of a Country
:
FQA*
US

Display IATA Rate of exchange (ROE) of a City
:
FQA*
NYC
Display IATA Rate of exchange (ROE) for past date
:
FQA*
NYC
/25JAN04

EXCESS BAGGAGE CHARGES:

Excess Baggage Charges for today's date for a city
pair
with the 30KGs Excess Baggage
:
FQX
DOHAMM
/30

Excess Baggage Charges for specific date for a city
pair
with the 30KGs Excess Baggage:

FQX
DOHAMM
/30/
26MAR

Excess Baggage Charges for today's date for a city
pair
with the 30KGs Excess Baggage for specific airline:

FQX
DOHAMM
/30/A
QR

Amadeus Qatar W.L .L - 60 - A
madeus Reservation & Ticketing

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_____________________________________
Exercise

1) What is your entry to obtain a fare display for
fares from Doha
(DOH)
to Frankfurt
(FRA)
on
Emirates
(EK),
Valid on ................?

2) What is your entry to obtain a fare display from
Doha
(DOH)
to London
(LON),
using the
shopper option, and specify a range of travel Comme
ncement dates from ................to
..............?

3) Request round trip fares from Doha
(DOH)

to London
(LON),
specifying the
3
carriers
Qatar Airways
(QR),
British Airways
(BA)
and Gulf Air
(GF).

4) Request a fare Display from Doha
(DOH)
to Paris
(PAR)
for Qatar Airways
(QR),
with
fares sorted from low to high.

5) Request fares between Doha
(DOH)
to New York
(NYC)
with British Airways
(BA),
for
current date. What is the entry to display the rule
for the fare on the
line 4
?

6) What is the entry to display the List of all the
rules for the fares on the
line 4
?

7) From the Above
FQD
display the rule attached to the fare on
line 4
, requesting the Child
Discount Paragraph only?

8) Display fares from Miami
(MIA)
to Atlanta
(ATL)
for Delta Airline
(DL).
How many routings
apply on this sector? Can you stop in
FLL
and
PBI
?

9) What is the difference between Routing fares
(R)
and Mileage Fares
(M)
?

10) Request a shopper display from Paris
(PAR)
to Santiago
(SCL).
Display the surcharge
Band from the first Mileage fare. How much will be
the base fare if you stop somewhere
and the distance of the whole journey exceeds the M
PM
10%
?

Amadeus Qatar W.L .L - 61 - A
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_____________________________________

11) Display Qatar Airways
(QR)
fares from Doha
(DOH)
to Paris
(PAR),
what is the Return
booking code of the fare
YEE3M
? If you use the
QR
fare and fly Part of the itinerary with
Emirates
(EK),
what will be the booking code for the
EK
flight?

12) Request a shopper display from Bangkok
(BKK
)
to Singapore
(SIN).
How much is the
lowest Fare in
USD
?

13) Calculate Excess Baggage Amount From Doha
(DOH)
to Amman
(AMM)
for
30kgs
Excess
Baggage?

Amadeus Qatar W.L .L - 62 - A
madeus Reservation & Ticketing

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_____________________________________
Answers & Suggested Entries

1)
FQD DOHFRA/AEK/
D20DEC

2)
FQD DOHLON/S/
D15DEC**30DEC

3)
FQD DOHLON/IR/
AQR,BA,GF

4)
FQD DOHPAR/AQR/
IX

5)
FQD DOHNYC/ABA and
FQN4

6)
FQN4*
LI

7)
FQN4*
CD

8)
FQD MIAATL/ADL
FQR08
YES

9)
Routing Fares indicate exactly which intermediate p
oints are valid for Travel.
Mileage Fares
allow travel between 2 points with the MPM (Maximu
m Permitted
mileage) without increase, or up to 25 percent incr
ease in fare and mileage when
exceeded. The intermediate points are not specified
for mileages fares.

10)
FQD PARSCL/S
FRM10

11)
FQD DOHPAR/AQR
B
class on QR, - FQS/AEK ,
V
class on EK

12)
FQD BKKSIN/S
FRC1

13)
FQX DOHAMM/
30

Amadeus Qatar W.L .L - 63 - A
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_____________________________________
INFORMATIVE PRICING

The Amadeus Informative pricing transaction
FQP
is a fare calculation tool, which allows you to es
timate
the fare for an itinerary. This is especially usefu
l at times when you need to find the price for an i
tinerary,
but you are not yet ready to make a reservation.

You must use Airport codes, rather than City codes,
so that the system can calculate the appropriate
taxes. If you prefer, you can create a mask, and le
t the system guide you through different options. Y
ou
can calculate discount fares, including cumulative
discounts.

The following conditions apply:

You can use
FQP
for all fares except Group fares and air passes.

FQP
is applicable for past date fares up to seven days
in the past for the US and Canada, three
months elsewhere, and twelve months into future, wh
ich in the Amadeus system is
361 days

(12months).

JOURNEY TYPE LIMITS:

Journey Type Limits
A round or circle trip can contain a
maximum of:
12 flight segments, or

10 flight segments and 2 surface segments, or
11 flight segments and 1 surface element, or
11 fare break points
A one
-
way trip can contain a maximum
of:
11 flight segments, or

9 flight segments and 2 surface segments, or
10 flight segments and 1 surface segment, or
10 fare break points

If you do not enter any specific options to your en
try, the system makes the following assumptions:

An adult passenger type.

The current date for the first segment, and an ope
n date for all the other segments

An open booking class. The system displays the low
est possible price for each class.

YY

fares for travel agencies, and carrier specific far
e for airlines.

Stopover all the cities.

You can perform informative pricing on an itinerary
by entering the transaction code
FQP
, followed by a
City pair, or several City pairs.

To request informative pricing for the itinerary
DOH
to
CDG
, enter:
FQP
DOH CDG

System Response:

FQP DOHCDG

* FARE BASIS * DISC * PTC * FARE<QAR>
* MSG *T
01 F * * 1 * 9530.00
*RB *Y
02 C * * 1 * 7200.00
*RB *Y
03 Y * * 1 * 6060.00
*RB *Y
> P
AGE 1/ 1

Amadeus Qatar W.L .L - 64 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
The system returns a list of fares.

The following table describes the headings in the d
isplay

To view of the components of the fare on
line 3,
enter:
FQQ 3

System Response

FQQ03

03 Y * * 1 * 6060.00
*RB *Y

---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS
NVB NVA
BG
DOH

PAR
YY
Y Y 26JAN
Y

20

QAR
6030.00
26JAN06DOH YY PAR1656.59NUC1656.59END ROE

3.640000

QAR 30.00QA

QAR
6060.00

Heading

Explanation

FARE BASE

The fare basis code column

DISC

Discount code column

PTC

Passenger type column

Note: In this example, 1 refers to an a
dult fare. When you request a discount ,
1 is the first discount reque
sted and the adult fare is not displayed.
FARE Fare column

MSG

Message Column

The message column can contain the following codes:

RB
Reservation booking designator
RE

Reservation Conditions
RO
Booking Designator Override
SR
Sales Restrictions
FL

Flight Number Restrictions
FQ
Frequency
T

Tax indicator column

This column indicates if tax is included. The codes
you can see are:
Y

Tax included
N
Tax not included
E

Exempt of tax

Amadeus Qatar W.L .L - 65 - A
madeus Reservation & Ticketing

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_____________________________________
STOPOVERS, TRANSFERS, AND SURFACE SEGMENTS

The system considers all cities you enter in an inf
ormative pricing transaction as stopover points,
unless you actually specify a stopover point. The a
ll preceding cities will become transfer, or no
stopover points. The stopover indicator is a dash (
- ) and you include it after the stopover city.
For example
FQP
DOH MUC PAR FRA LON DOH

Response:

FQP DOH MUC PAR FRA LON DOH

* FARE BASIS * DISC * PTC * FARE<QAR>
* MSG *T
01 F * * 1 * 16980.00
*RB *Y
02 C * * 1 * 12570.00
*RB *Y
03 Y * * 1 * 10550.00
*RB *Y
*ATTN CHANGE TO NO STOPOVER MAY VARY FARE

The system informs you that you can request other f
are types by indicating a stopover point.

Compare the difference of results by designating
Paris, Frankfurt
, and
London
as the point of stopover.
Include dash after the city code PAR, FRA and LON.F
or example:
FQP DOH MUC
PAR
-
FRA
-
LON
- DOH

Response :

FQP DOH MUC PAR- FRA- LON- DOH

* FARE BASIS * DISC * PTC * FARE<QAR>
* MSG *T
01 F * * 1 * 16970.00
*RB *Y
02 C * * 1 * 12560.00
*RB *Y
03 Y * * 1 * 10540.00
*RB *Y
04 YEE3M * * 1 * 6770.00
*RB *Y
The system immediately offers you a lower price com
pares if not showing stopover indicator.
To look at the fare components of the fare on
line 4,
enter:
FQQ
4

System Response
:
FQQ04

04 YEE3M * * 1 * 6770.00
*RB *Y
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH

X
MUC YY Y Y 26JAN YEE3M
26APR 20
PAR YY Y Y YEE3M
26APR 20
FRA YY Y Y YEE3M
26APR 20
LON YY Y Y YEE3M
26APR 20

DOH YY Y Y YEE3M 01FEB
26APR 20
QAR
6320.00
26JAN06DOH YY X/MUC YY PAR YY FRA YY LON M

868.13YY DOH868.13NUC1736.26END R
OE
QAR
30.00QX
3.640000

QAR
30.00QA
XT QAR 130.00RA QAR 70.00DE QAR 20.00FR

QAR
390.00XT
QAR 40.00FR QAR 130.00GB

QAR
6770.00

The
X
beside of the city code indicates a transfer point
.

Amadeus Qatar W.L .L - 66 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________

You have an option to indicate a surface sector bet
ween a city pair. Enter it as two dashes after each
other
( - - ).
Using the same itinerary as before,
DOH-MUC-PAR-FRA-LON-DOH
, to indicate a surface segment
between
Frankfur
t and
London
, enter
:

FQP DOH MUC
PAR - FRA - - LON-
DOH

System Response
:
FQP DOH MUC PAR - FRA - - LON- DOH

* FARE BASIS * DISC * PTC * FARE<QAR>
* MSG *T
01 F * * 1 * 16590.00
*RB *Y
02 C * * 1 * 12180.00
*RB *Y
03 Y * * 1 * 10290.00
*RB *Y
04 YEE3M * * 1 * 6520.00
*RB *Y
*ATTN CHANGE TO NO STOPOVER MAY VARY FARE

To check the fare components, enter:
FQQ
4

System Response:

FQQ4

04 YEE3M * * 1 * 6520.00
*RB *Y
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH

XMUC YY Y Y 26JAN YEE3M
26APR 20
PAR YY Y Y YEE3M
26APR 20
XFRA YY Y Y YEE3M
26APR 20
LON
S U R F A C E

DOH YY Y Y YEE3M 01FE
B26APR 20

QAR 6320.00 26JAN06DOH YY X/MUC YY PAR YY X/F
RA//LON M
868.13YY DOH868.13NUC1736.26END R
OE
QAR 30.00QX 3.640000

QAR 30.00QA XT QAR 50.00RA QAR 30.00DE QAR 20
.00FR QAR
QAR 140.00XT 40.00FR

QAR 6520.00

ATTN* CHANGE TO NO STOPOVER MAY VARY FARE

The system indicates the surface segment.

Amadeus Qatar W.L .L - 67 - A
madeus Reservation & Ticketing

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_____________________________________
OPTIONS FOR INFORMATIVE PRICING:

Following are the options for informative pricing

Specific Airline
:
FQP DOH /
A
QR
LON

Same Airline for all Segments:

FQP DOHBAHLON
/
O
GF

Specific Date:

FQP DOH /

D
14 MAY
DXB

Specific Booking Code ( RBD):

FQ DOH
/
C
J
DXB

Specific Global Routing :

FQP LON
/
V
EH
SIN

Display Lowest Fare:

FQP DOH PAR DOH
/
L

Display Mirror Image of Fare
:
FQP DOH PAR LON /

M

Display Passenger Discount:

FQP DOH DXB DOH
/
R
ZZ

Display Multiple Passenger Discounts:

FQP DOH DXB DOH/

R
CH
*
IN
*
ZZ

Display Passenger Type Code:

FQP DOH DXB DOH /
R
MIL

Point of Sale Override:

FQP BAH DXB BAH
/
R
,
DOH
.BAH

Ticketing city Override:

FQP DOH LON DOH /
R
,.
LON

Display past Date Fare:

FQP DOH LON DOH
/ R,
01FEB05

Stopover Indicator:

FQP DOH LON
PAR

MUC
DOH

Amadeus Qatar W.L .L - 68 - A
madeus Reservation & Ticketing

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_____________________________________
Surface Sector Indicator:

FQP DOH
LON
- -
MUC
DOH

Stopover and Surface Sector
:
FQP DOH
LON
- - -
MUC
DOH

Amadeus Uni Fares:

FQP NYC / A CO / LAX
/ R,
U

Display Fare Exempt All taxes:

FQP DOH CAI DOH
/ R,
ET

Display Fare Exempt all Taxes for a Tax code on a T
icket:

FQP DOH MUC FRA MUC DOH
/ R,ET-
DE

Add Tax and specify an Amount:

FQP KHI DOH KHI
/ R, AT-
RG100A

Pricing for Validating carrier (PFC ONLY):

FQP DOH/AQRLGW/ACOEWR-LGW/AQRDOH
/R,
VC-
QR

Amadeus Qatar W.L .L - 69 - A
madeus Reservation & Ticketing

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_____________________________________
EXERCISE INFORMATIVE PRICING

1) A Passenger would like a quote for the following
itinerary, She does not wish to make a
reservation yet, she just wants a price

QR C ........... DOHCDG
AF D .......... CDGLHR
BA J ........... LHRFRA

She is not sure the return dates but the routing wi
ll be the FRA-DOH by QR with C-class
part of the Journey.
QR C FRADOH

Calculate the fare and display the Ticket Image (FQ
Q) for the lowest fare.

Make a note of your entries below:

FQP..

FQQ.

2) FQP DOH PAR LON FRA DXB DOH

Using the above pricing entry, make the applicable
changes to calculate the fare in the
following scenarios:

a).
PAR
and
FRA
are stopovers, the rest of the points are transfer
s.

Entry...

b). LON is a stopover and surface gap between LON a
nd FRA, the other Points are
transfers.

Entry...

c).
LON
is stopover point, the rest of the points are tran
sfers.

Entry.

Amadeus Qatar W.L .L - 70 - A
madeus Reservation & Ticketing

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_____________________________________
3
)
.

FQP DOH DXB DOH on EK

Calculate the total fare for the above routing for
lowest available fare and passenger Types.

a).
Child VEE7
b).
Infant- Y2RT
c).
Youth- VZZ

Use the
FQP
and
FQU
entries to select the cheapest fare per passenger
type.
What is the total fare?

Entries:
FQP

FQU

Results
:

CH
..

IN

ZZ

Total fare for all passengers types:
...

Amadeus Qatar W.L .L - 71 - A
madeus Reservation & Ticketing

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_____________________________________
Answers & Suggested Entries

1)
FQP DOH/A
QR
/C
C
/D
12DEC
CDG-/A
AF
/D
15DEC
/C
D
LHR-/A
BA
/C
J
/D
19DEC
FRA-/A
QR
/C
C
DOH

FQQ1

2) (a)

FQP DOH/A
QR
/C
C
/D
12DEC
CDG
-
/A
AF
/D15DEC/C
D
LHR/A
BA
/CJ/D
19DEC
FRA- /A
Q
R/C
C
DOH

(b)
FQP DOH/A
QR
/C
C
/D
12DEC
CDG /A
AF
/
D
15DEC/C
D
LHR
- - -
FRA
-
/A
QR
/C
C
DOH
(c )
FQP DOH/
A
QR/
C
C/
D
12DECCDG/
A
AF/D15DEC/
C
DLHR - /
A
BA/CJ/
D
19DECFRA/
A
QR/
C
CDOH

3)
FQP DOH/AEKDXB-DOH/R
CH*IN*ZZ

FQU12//13//17

Infant Fare = QAR120 + TAXES
Youth Fare =QAR870 + TAXES
Child Fare= QAR520 + TAXES

Total Fare =QAR1510 + TAXES

Amadeus Qatar W.L .L - 72 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
ITINERARY PRICING

The Amadeus itinerary pricing transactions allow yo
u to price a
PNR
. Depending on which transaction you
use, you can choose to store, or not to store the p
ricing response in
TST
. The itinerary pricing transactions
are as follows:

FXP
Prices an itinerary, and stores the respon
se in a
TST
.

FXX
Prices an itinerary, without storing the resp
onse.

The following table contains information on the jou
rney type limits:
Journey Type

Limits

A round or circle trip can contain a
maximum of
12 flight segments, or

10 flight segments and 2 surface segments, or
11 flight segments and 1 surface element, or
11 fare break points
A one
-
way trip can contain a
maximum of:
11 flight segments, or

9 flight segments, and 2 surface segments, or
10 flight segments and 1 surface element, or
10 fare break points
One
-
way or open jaw:
10 fare components (fare break points)

Round trip or circle trip:

11 fare components (fare break points)

The following conditions apply
:

When only one fare is applicable for an itinerary,
the system display a ticket image, and stores a
TST
if
you are using
FXP
transaction.

When several fares apply, the system displays a lis
t of fares to choose from.

When there is only one passenger, the system displa
ys a ticket image.

When there are several passengers, the system displ
ays a list of passenger and fare details.

A fare proposed by the system is valid until you do
an end of transaction

The link with the Amadeus Fare server has a limit o
f three minutes. If you are inactive for longer tha
n
three minutes, you will be disconnected. Re-enter a
pricing entry

For selected markets, when the amounts of fares off
ered are equal, carrier specific fares take
precedence over
YY
fares.

The system prices an itinerary in the currency of t
he country of origin, and automatically converts in
to
the currency of your terminal location when needed.

When you choose to store a
TST
, remember that the validity of the
TST
varies, depending on your
location. The
TST

validity decided by each market individually, and m
ay be minutes, hours, or days. 4
days validity for Qatar market.

Amadeus Qatar W.L .L - 73 - A
madeus Reservation & Ticketing

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_____________________________________
PRICING A PNR

The following
PNR
illustrates how to price a
PNR
:
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/062
3Z YT4JXI
1.AMADEUS/MR
2 QR 100 B 12MAR 7 DOHDXB HK1 0815 1015 12MAR
QR/
3 QR 103 B 15MAR 3 DXBDOH HK1 0750 0750 15MAR
QR/
4 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING
- A
5 TK OK28JAN/DOHQR2900

To price the itinerary, and create TST, enter:
FXP

System Response:

FXP

* FARE BASIS * DISC * PSGR *
FARE<QAR>
* MSG *T
01 BEE14
* * P1 * 1120.00 * *
Y
02 BEE7
* * P1 * 990.00 * *
Y
> P
AGE 1/ 1

Because several fares apply, the system displays a
list of fares for you to choose from. To select the
fare,
on
line 2
, enter:
FXT
02
/P1

System Response
:
FXT02/P1
01 AMADEUS/MR
LAST TKT DTE 12MAR06 - DATE OF ORIGIN
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
DXB QR 0100 B B 12MAR 0815
BEE7
19MAR
20

DOH QR 0103 B B 15MAR 0750
BEE7

15MAR19MAR
20

QAR 730.00

12MAR06DOH QR DXB100.27QR DOH100.27NUC
200.54END ROE3.640000
QAR 200.00YQ
QAR 30.00QA
QAR 30.00AE
QAR 990.00
100.00 QAR PENALTY APPLIES

To save the TST Enter:
RF
ZAFAR
;
ER

Amadeus Qatar W.L .L - 74 - A
madeus Reservation & Ticketing

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_____________________________________
PRICING A MULTI-PASSENGER PNR

The following
PNR
illustrates how to price multiple passengers
.
1.AMADEUS/A MR 2.AMADEUS/B MR 3.MADEUS/MR
4 QR 100 B 12MAR 7 DOHDXB HK3 0815 1015 12MAR
QR/
5 QR 103 B 15MAR 3 DXBDOH HK3 0750 0750 15MAR
QR/
6 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING
- A
7 TK OK28JAN/DOHQR2900

To price the itinerary, and create TST, enter:
FXP

System Response:

FXP

* FARE BASIS * DISC * PSGR * FARE<QAR>
* MSG *T
01 BEE14 * * P1-3 * 1120.00
* *Y
02 BEE7 * * P1-3 * 990.00
* *Y
> P
AGE 1/ 1

If you pricing has several passengers at the same t
ime, with the same fare, you have to passenger-sele
ct
with the
FXT
entry and you are choosing the fare on line
2
, enter:
FXT02/P1-3

System Response:

FXT02/P1-3

PASSENGER PTC NP FARE<QAR> TAX
PER PSGR
01 AMADEUS/A MR
ADT 1 730.00 260.00 990.00
02 AMADEUS/B MR
ADT 1 730.00 260.00 990.00
03 MADEUS/MR
ADT 1 730.00 260.00 990.00

TOTALS 3
2190.00 780.00 2970.00

1-3 LAST TKT DTE 12MAR06 - DATE OF ORIGIN
1-3 100.00 QAR PENALTY APPLIES

To save the TST Enter:
RF
ZAFAR
; ER

Amadeus Qatar W.L .L - 75 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
To price the itinerary, without creating a
TST
, enter:
FXX

System Response:

FXX

* FARE BASIS * DISC * PSGR * FARE<QAR>
* MSG *T
01 BEE14 * * P1-3 * 1120.00
* *Y
02 BEE7 * * P1-3 * 990.00
* *Y

To view a ticket image for Fare
# 2
Enter:
FQQ2

System Response:

FQQ02
02 BEE7 * * P1-3 * 990.00
* *Y
LAST TKT DTE 12MAR06 - DATE OF ORIGIN
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
DXB QR 0100 B B 12MAR 0815 BEE7
19MAR 20
DOH QR 0103 B B 15MAR 0750 BEE7 15MA
R19MAR 20

QAR 730.00
12MAR06DOH QR DXB100.27QR DOH100.27NUC
200.54END ROE3.640000
QAR 200.00YQ
QAR 30.00QA
QAR 30.00AE
QAR 990.00
100.00 QAR PENALTY APPLIES

Amadeus Qatar W.L .L - 76 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
ITINERARY PRICING OPTIONS

You can add options to further define your pricing
requirements. The options apply equally to
FXP
and
FXX
. The following option indicators:

Passenger Name Select:

FXP /
P4

(Pricing the itinerary for passenger no 4)

FXP /
P2, 4, 6

(Pricing the itinerary for passenger no 2, 4, 6)
FXP /
P2-6

(Pricing the itinerary for range of passengers 2 to
6)
FXP/
RIN
/P2
(Infant travelling with passenger no 2)
FXP /
RCH
/P4
(Child Discount for passenger no 4)

Pricing for Infant:

FXP /
INF

(Infant Only)
FXP /
RIN
(Infant Discount)

FXP/ RIN/
P2

(Infant travelling with passenger no 2)

Pricing for Non Infant:

FXP /
PA
X
(Adult and Child)
FXP /
RCH
/P4
(Child Discount for passenger no 4)

Request Pricing:

FXP /
R CD

(Senior Citizen Discount)

FXP /
R ZZ

(Youth Discount)
FXP/
R, LON
(Indicate the point of Sale and ticketing as LON)

FXP/
R, LON. DOH
(Indicate the point of sale is LON and point of

ticketing is DOH)
FXP /
R, ET
(Exempt All Taxes)

Select the Segment:

FXP /
S3
(Price only for Segment 3)
FXP /
S3-5
(Price the Range of Segments 3 to 5)
FXP /
S3, 6, 9
(Price the Segments 3, 6, and 9)
FXP /
S4X
(No Stopover or Transfer Point segment 4)
FXP /
S4X, 6X
(No Stopover or Transfer Point segment 4, 6)
FXP /
S2-4, 6, 8X, 9

(Price for segment 2 t0 4 and 6 are stopover and se
gment 8 no stopover)

Fare Break Point
:
FXP /
B 3

(Fare break point is segment 3)
FXP /
B3 , 7
(
Fare break point are segment 3, 7)

Turnaround Point:

FXP /
BT- 4

(Turnaround point is segment 4)

Pricing for Validating Carrier (
PFC only
):

The format:
FXP/R, VC-
QR
(Validating on QR)

Amadeus Qatar W.L .L - 77 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
FARE QUOTE ITINERARY PRICING EXAMPLES:

Following are the examples for different pricing op
tions

(1)-

Retrieve Instructor PNR:

YT42O6

Type RFP;ER to obtain your own Record Locator
:
Price the PNR and store the Fare:
BEE6MQA1

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/07
11Z YT42O6
1.JACKSON/MICHAEL MR
2 EK 848 B 15MAR 3 DOHDXB HK1 0345 0545 15MAR
EK/
3 EK 001 B 15MAR 3 DXBLHR HK1 0745 1135 15MAR
E EK/
4 EK 004 B 25MAR 6 LHRDXB HK1 2000 0645 26MAR
E EK/
5 EK 841 B 26MAR 7 DXBDOH HK1 0810 0810 26MAR
E EK/

(2)-

Retrieve Instructor PNR:

YT44MW

Type RFP;ER to obtain your own Record Locator
:
Price the PNR and store the Fare for both passenger
s:
BEE14
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/07
15Z YT44MW
1.KAPOOR/KARINA MS 2.KAPOOR/SHAHID MR
3 QR 100 B 15MAR 3 DOHDXB HK2 0815 1015 15MAR
QR/
4 QR 103 B 18MAR 6 DXBDOH HK2 0750 0750 18MAR
QR/

(3)-

Retrieve Instructor PNR:

YUDBEX

Type RFP;ER to obtain your own Record Locator
:
Price the PNR for Non Infant passengers and store t
he Fare:
BEE7
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/07
20Z YUDBEX
1.LEE/JEAN MRS(INF/MICHAEL) 2.LEE/JOHAN MR
3 QR 100 B 15MAR 3 DOHDXB HK2 0815 1015 15MAR
QR/
4 QR 103 B 18MAR 6 DXBDOH HK2 0750 0750 18MAR
QR/

(4)-

Retrieve Instructor PNR:

YUDBEX

Type RFP;ER to obtain your own Record Locator
:
Price the PNR for Infant passenger and store the Fa
re:
BEE7

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/07
20Z YUDBEX
1.LEE/JEAN MRS(INF/MICHAEL) 2.LEE/JOHAN MR
3 QR 100 B 15MAR 3 DOHDXB HK2 0815 1015 15MAR
QR/
4 QR 103 B 18MAR 6 DXBDOH HK2 0750 0750 18MAR
QR/

Amadeus Qatar W.L .L - 78 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
(5)-

Retrieve Instructor PNR:

YUDDW2

Type RFP;ER to obtain your own Record Locator
:
Price the PNR and store the Fare:
Y2
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/07
26Z YUDDW2
1.KHAN/SHAHRUKH MR
2 QR 100 B 15MAR 3 DOHDXB HK1 0815 1015 15MAR
QR/
3 QR 103 B 18MAR 6 DXBDOH HK1 0750 0750 18MAR
QR/

(6)-

Retrieve Instructor PNR:

YUDF2W

Type RFP;ER to obtain your own Record Locator
:
Price the PNR and store the CHILD Fare:
BEE14
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/07
32Z YUDF2W
1.KHAN/ALI MR
2 QR 100 B 15MAR 3 DOHDXB HK1 0815 1015 15MAR
QR/
3 QR 103 B 18MAR 6 DXBDOH HK1 0750 0750 18MAR
QR/

(7)-

Retrieve Instructor PNR:

YUDMN6
Type RFP;ER to obtain your own Record Locator
:

Select the segments on EK and price Fare:
VEE7
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/07
48Z YUDMN6
1.AMADEUS/M MR
2 EK 848 V 15MAR 3 DOHDXB HK1 0345 0545 15MAR
EK/
3 QR 103 B 18MAR 6 DXBDOH HK1 0750 0750 18MAR
QR/
4 ARNK
5 EK 843 V 18MAR 6 DXBDOH HK1 1645 1645 18MAR
E EK/

(8)-

Retrieve Instructor PNR:

Type RFP;ER to obtain your own Record Locator
:

Select the segments on EK for passenger # 2 as Fare
:
VEE7
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/07
54Z YUDPF5
1.AMADEUS/N MR 2.AMADEUS/X MR
3 EK 848 V 15MAR 3 DOHDXB HK2 0345 0545 15MAR
EK/
4 QR 103 B 18MAR 6 DXBDOH HK2 0750 0750 18MAR
QR/
5 ARNK
6 EK 843 V 18MAR 6 DXBDOH HK2 1645 1645 18MAR
E EK/

Amadeus Qatar W.L .L - 79 - A
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_____________________________________
(9)-

Retrieve Instructor PNR:

Type RFP;ER to obtain your own Record Locator
:

Price the PNR as Dubai No Stopover:
VLE6MQA1
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/08
04Z YUDT2U
1.AMADEUS/M MR
2 EK 848 V 12MAR 7 DOHDXB HK1 0345 0545 12MAR
EK/
3 EKOPEN V 12MAR 7 DXBKHI
4 EKOPEN V 25MAR 6 KHIDXB
5 EKOPEN V DXBDOH

(10)

Retrieve Instructor PNR:

YUDWKX

Type RFP;ER to obtain your own Record Locator:

Price the itinerary,
DAC-CGP-DAC
by
Bus
service as Fare:
KLE6MQR
1.ABDUREHMAN/MR
2 QR 344 K 15MAR 3 DOHDAC HK1 2350 0730 16MAR
QR/
3 QR4346 K 16MAR 4 DACCGP HK1 1000 1500 16MAR
QR/
4 QR4341 K 16MAY 2 CGPDAC HK1 0900 1630 16MAY
QR/
5 QR 343 K 16MAY 2 DACDOH HK1 2030 2305 16MAY
QR/

(11)

Retrieve Instructor PNR:

YUD2I3

Type RFP;ER to obtain your own Record Locator:

Price the itinerary, for
FF25
Discounted fare :
Y2

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/08
18Z YUD2I3
1.AMADEUS/P MR
2 QR 100 K 15MAY 1 DOHDXB HK1 0800 1000 15MAY
QR/
3 QR 103 K 15JUN 4 DXBDOH HK1 0800 0800 15JUN
QR/

Amadeus Qatar W.L .L - 80 - A
madeus Reservation & Ticketing

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_____________________________________

Answers & Suggested Entries

Exercise #1

1)
Price the Itinerary Automatically
FXP
2)
Select The Fare on Line 03 to Store Ticket Record

FXT03/P1
3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR
By forced pricing option
-
FXP/L- BEE6MQA1

1)
Received From and End Transaction
RFP;ER

2)
Display the ticket Record (TST)
TQT
or
TQT/T1
3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

Exercise #2

1)
Price the Itinerary Automatically
FXP
2)
Select The Fare on Line 02 to Store Ticket Record

FXT02/P1-2

3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR
By forced pricing option
-
FXP/L-BEE7
1)
Received From and End Transaction
RFP;ER
2)
Display the ticket Record (TST)
TQT
or
TQT/T1

Exercise #3

1)
Price the Itinerary Automatically
FXP/PAX
2)
Select The Fare on Line 02 to Store Ticket Record

FXT02/P1-2
3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR
By forced pricing option
-
FXP/L-BEE7/PAX
1) Received From and End Transaction
RFP;ER
2) Display the ticket Record (TST)
TQT
or
TQT/T1

Amadeus Qatar W.L .L - 81 - A
madeus Reservation & Ticketing

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_____________________________________

Exercise #4

1)
Price the Itinerary Automatically
FXP/INF
2)
Select The Fare on Line 02 to Store Ticket Record

FXT02/P1-2
3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR
By forced pricing option
-
FXP/L-BEE7/INF
1)
Received From and End Transaction
RFP;ER
2)
Display the ticket Record (TST)
TQT
or
TQT/T1

Exercise #5

1)
Price the Itinerary Automatically
FXP

No fare Available as require
Y2
WE HAVE TO USE BY FORCED OPTION

By forced pricing option
-
FXP/L-Y2
1)
Received From and End Transaction
RFP;ER
2)
Display the ticket Record (TST)
TQT
or
TQT/T1

Exercise #6

1)
Price the Itinerary Automatically
FXP/RCH
2)
Select The Fare on Line 02 to Store Ticket Record

FXT02/P1
3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR
By forced pricing option
-
FXP/L-BEE7/RCH
1)
Received From and End Transaction
RFP;ER
2)
Display the ticket Record (TST)
TQT
or
TQT/T1

Amadeus Qatar W.L .L - 82 - A
madeus Reservation & Ticketing

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_____________________________________
Exercise #7

1)
Price the Itinerary Automatically
FXP/S2,5
2)
Select The Fare on Line 04 to Store Ticket Record

FXT04/P1
3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR
By forced pricing option
-
FXP/L-BEE7/S2,5
1)
Received From and End Transaction
RFP;ER
2)
Display the ticket Record (TST)
TQT
or
TQT/T1

Exercise #8

1)
Price the Itinerary Automatically
FXP/S2,5/P2
2)
Select The Fare on Line 04 to Store Ticket Record

FXT04/P2
3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR
By forced pricing option
-
FXP/L-BEE7/S2,5/P2
1)
Received From and End Transaction
RFP;ER
2)
Display the ticket Record (TST)
TQT
or
TQT/T1

Exercise #9

1)
Price the Itinerary Automatically
FXP/S2X,4X
2)
Select The Fare on Line 04 to Store Ticket Record

FXT05/P1
3)
Received From and End Transaction
RFP;ER

4)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR
By forced pricing option
-
FXP/L-VLE6MQA1/S2X,4X
1)
Received From and End Transaction
RFP;ER
2)
Display the ticket Record (TST)
TQT
or
TQT/T1

Amadeus Qatar W.L .L - 83 - A
madeus Reservation & Ticketing

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_____________________________________
Exercise #10

1)
Price the Itinerary Automatically for DOH-DAC-DOH

FXP/S2,5
2)
Select The Fare on Line 02 to Store Ticket Record

FXT02/P1
3)
Received From and End Transaction
RFP;ER
4)
Update TST with bus segments
DAC-CGP-DAC
:
TTU/T1/S2,3,4,5
5) Fare calculation override option:
TTK/T1/CBUILD
6)
Received From and End Transaction
RFP;ER
7)
Display the ticket Record (TST)
TQT
or
TQT/T1

OR

By forced pricing option
-
FXP/L-KLE6MQR/S2,5

1)
Received From and End Transaction
RFP;ER
2)
Update TST with bus segments
DAC-CGP-DAC
:
TTU/T1/S2,3,4,5
3) Fare calculation override option:

TTK/T1/CBUILD

4)
Received From and End Transaction
RFP;ER
5)
Display the ticket Record (TST)
TQT
or
TQT/T1

Exercise #11

1)
Price the Itinerary Automatically for DOH-DAC-DOH

FXP/ZO-25P*FF25
2)
Price no priced as per require Y2 for K-Class, we
will use by forced option.

OR

By forced pricing option
-
FXP/L-Y2/
ZO
-25P*
FF25

1)
Received From and End Transaction
RFP;ER
2)
Display the ticket Record (TST)
TQT
or
TQT/T1

Amadeus Qatar W.L .L - 84 - A
madeus Reservation & Ticketing

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_____________________________________
BEST BUY PRICING

Amadeus Best Buy pricing enables you to price a
PNR
with the lowest available fare for a booked itiner
ary.
It checks for lower fares and availability in lower
booking classes or for lower fares in the same boo
king
class as already booked. The system suggests only f
ares that are applicable to the itinerary and the
passenger type. It also checks the rule conditions,
such as advance purchase, and minimum and
maximum stay requirements.

Best Buy can automatically rebook an itinerary in a
lower booking class, by using the highest access.
Alternatively, the system can inform you of lower f
ares without rebooking, to enable you to check if t
he
suggested fare is suitable for the passenger, witho
ut changing the
PNR
. You can also choose to store, or
not to store the pricing response in a
TST
.

In certain markets, Best Buy checks for lower fares
across all cabins of the aircraft, and gives prefe
rence
to the highest cabin when the same fare applies. In
other markets, Best Buy checks for lower fares in
the
same cabin as the already booked segment. Your loca
l Amadeus Help Desk can inform you about the
default for your market.

The Amadeus Best Buy functionality consists of the
following entries:
Entry Explanation
FXB

Rebook

to the l
owest fare if
seat available
, and create a
TST

FXR

Rebook

to the lowest fare if
seat available

but
don’t create TST

FXA

Display

a list of
lower fares

without rebook
PNR

FXU

Select fare
after
FXA, rebook
, and create a
TST

FXZ Select fare after
FXA, r
ebook
, but not create a
TST

FXL Display lowest possible fare

System also informs

you about seat availability

Amadeus Qatar W.L .L - 85 - A
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1- BEST BUY WITH AUTOMATIC REBOOKING
:
FXB/FXR

You can use the Best Buy entries
FXB
and
FXR
to rebook an itinerary in a lower class.
FXB
creates a
TST, FXR
does not

The following PNR illustrates the Best Buy Function
.
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/12
50Z YU8LQE
1.AMADEUS/M MR
2 QR 007 Y 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Y 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/

To find the lowest applicable fare for this itinera
ry, and store
TST
, enter:
FXB

System Response:

FXB

01 AMADEUS/M MR
ITINERARY REBOOKED
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
LON QR 0007
Q
*Q 15MAR 0920 QLE6MQR 14JUN 20
DOH QR 0006
Q
*Q 25MAR 1405 QLE6MQR 21MAR15SEP 20

QAR 2500.00 15MAR06DOH QR LON343.40QR DOH343.
40NUC
686.80END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT

The system informs you that the itinerary is rebook
ed. To store the
TST
and updates the reservation as
per changes, Receive from (
RF
) and End of transaction (
ET/ER
).

System Response
:

--- TST ---
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/12
54Z YU8LQE
1.AMADEUS/M MR
2 QR 007
Q
15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/
3 QR 006
Q
25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/

Amadeus Qatar W.L .L - 86 - A
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___________________________________________________
_____________________________________
For example:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/12
56Z YU8ORA
1.AMADEUS/Q MRS
2 QR 007 Y 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Y 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/

If you use the
FXR
entry, the response with fare details, but not crea
tes
TST
. You can still view the fare
details by using the entry
FQQ
, followed by a number for a passenger.
FXR

System Response

FXR

01 AMADEUS/Q MRS
ITINERARY REBOOKED
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
LON QR 0007 Q *Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MA
R15SEP 20

QAR 2500.00 15MAR06DOH QR LON343.40QR DOH343.
40NUC
686.80END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT

The system informs you that the itinerary is rebook
ed. To store the
TST
and updates the reservation as
per changes, Receive from (
RF
) and End of transaction (
ET/ER
).

System Response:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/12
59Z YU8ORA
1.AMADEUS/Q MRS
2 QR 007
Q
15MAR 3 DOHLHR HK1 0920 1405 15MAR QR/
3 QR 006
Q
25MAR 6 LHRDOH HK1 1405 2345 25MAR QR/

This time only reservation changed as per lowest fa
re available and did not store
TST
.

Amadeus Qatar W.L .L - 87 - A
madeus Reservation & Ticketing

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_____________________________________
2- BEST BUY WITH MANUAL REBOOKING:
FXA

You can use the Best Buy entry
FXA
to display a list of lower applicable fares. As a
follow-up you can
choose to do a manual rebooking with the
FXU
which stores a
TST,
or
FXZ
which does not store a
TST
.

For example:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/13
02Z YU8ORA
1.AMADEUS/Q MRS
2 QR 007 Y 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Y 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/

To request a list of lower fares, enter:
FXA

System Response:

FXA
* FARE BASIS * DISC * PSGR * FARE<QAR>
* MSG *T
01 YRT * * P1 * 10330.00
* *Y
02 BEE3M * * P1 * 6860.00
* *Y
03 LLPX2M1 * * P1 * 6710.00
* *Y
04 YLPX2M * * P1 * 5840.00
* *Y
05 BRTLH * * P1 * 4540.00
*SR *Y
06 LLOWQR1 * * P1 * 4140.00
* *Y
07 QPX3MLH * * P1 * 3540.00
* *Y
08 QLE6MQR * * P1 * 3040.00
* *Y
*6,8*ARPT RESTR FARE LHR SEG 1/2
*5-8*TICKET STOCK RESTRICTION

If for example you would like to rebook the itinera
ry, and use the fare on line
08
, without storing a
TST
,
enter:
FXZ08/P1

System Response:

FXZ08
08 QLE6MQR * * P1 * 3040.00
*RB *Y
ITINERARY REBOOKED
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
LON QR 0007 Q *Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q *Q 25MAR 1405 QLE6MQR 21MA
R15SEP 20

QAR 2500.00 15MAR06DOH QR LON343.40QR DOH343.
40NUC
686.80END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT

Amadeus Qatar W.L .L - 88 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________

The system informs you that the itinerary is rebook
ed. To store the
TST
and updates the reservation as
per changes, Receive from (
RF
) and End of transaction (
ET/ER
).

System Response
:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/13
06Z YU8ORA
1.AMADEUS/Q MRS
2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/

FXZ
option only reservation changed as per lowest fare
available and did not store
TST
.

If for example you would like to rebook the itinera
ry, and use the fare on line
08
, without storing a
TST
,
enter:
FXU08/P1

System Response

--- TST ---
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/13
10Z YU8ORA
1.AMADEUS/Q MRS
2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/

FXU
option stored TST for lowest available fare and ch
anged the booking classes.

Amadeus Qatar W.L .L - 89 - A
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_____________________________________

DISPLAYING THE LOWEST APPLICABLE FARE
:
FXL

You can use the entry
FXL
to display the lowest applicable fare for an itine
rary. The system will also
advise you about seat availability. There is no fol
low-up entry to rebook the itinerary with
FXL
. Use either
the
FXB
or the
FXR
entry.

For example:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/13
16Z YU82ZS
1.AMADEUS/Z MR
2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/

To display the lowest possible fare, enter:
FXL

System response:

FXL

01 AMADEUS/Z MR
NO REBOOKING REQUIRED FOR LOWEST FARE
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
LON QR 0007 Q Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q Q 25MAR 1405 QLE6MQR 21MA
R15SEP 20

QAR 2500.00 15MAR06DOH QR LON343.40QR DOH343.
40NUC
686.80END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT

There is only one passenger in the
PNR
; the system displays a ticket image. If more than
one passenger
you can view the fare details for any of the passen
ger by using the
FQQ
entry, for example,
FQQ 3
. Use
either the
FXB
or the
FXR
entry to change the reservation and store the
TST
.

If the lowest fare is not available, the system wil
l still display passenger and fare details of the
lowest fare, but include the following message at t
he top of the display:

LOWEST SOLD OUT // TRY WAITLIST

>

Amadeus Qatar W.L .L - 90 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
AMADEUS TICKETING

The Amadeus central system allows you to automatica
lly price the air itinerary of a PNR. The automatic

pricing entry
FXP
creates a transitional stored ticket (TST) which c
ontains all the information necessary to
issue a ticket.

A TST can also be created when pricing is requested
before end of transaction on the PNR. The newly
created PNR must contain the flight segments and a
passenger name.

A maximum of ten TSTS are allowed for each passenge
r with different portions of the air itinerary. Mul
tiple
TSTS must be created with segment association. Tick
eting is requested by selecting TST and/or segment
numbers when more than one TST has been created.

A display of a TST can be obtained as a result of
a TQT entry. Any time a modification is made to the

PNR, a PNR change message is automatically appended
to the header line of the TST. It is necessary to
verify the validity of the TST and remove this mess
age before ticketing is requested.

When the system cannot price the PNR, you must manu
ally create a TST with the TTC entry. The
response to this entry is an empty ticket panel.

You can update the ticket panel as follows:

-
You fill in the TST panel fields with the necessary
information using guided mode entries, or

- You use the format entry to enter information on
the command line of the panel or in the PNR
.

A TST that is automatically created by the system
is called an AST. A manually created TST is called

an MST.

You can print a ticket using transaction code
TTP.

After the ticket has been issued, Amadeus receives
a ticket number message which is stored in the
PNR
FA
element. The
TK
element in the
PNR
is automatically changed to
TK
to show that the ticket has been
issued.

Amadeus Qatar W.L .L - 91 - A
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_____________________________________
AREA REPORTING PLANS / BANK SETTLEMENT PLANS

Each time an agency issues a ticket on a given airl
ine, the agency must report the sale to the airline
for
payment purposes.

To simplify the reporting of sales to the airlines,

IATA
and the airlines have formed reporting plans.
Airlines wishing to participate in the reporting p
lans given an agreement where they will accept paym
ent
from a third party, usually a bank. Bank Settlement
Plans (
BSPs
) are sometimes referred to as Area
Reporting plans (
ARPs
). In the
U.S
, the reporting plan is called ARC
(Airline Reporting Corporation).

A
BSP
record exists for each reporting plan and contains
all the airlines that participate in the plan. The

Service Management Centre maintains the
BSP
record in Amadeus. If any agency does not have a
designated ticketing carrier, a
BSP
code must be present in the office profile (field
ARP
). This applies to all
offices that can issue tickets.
BSP
procedure are established by
IATA
in Geneva

There is a Plan Manger for each country who adminis
ters and overseas the plan within a particular
geographical area. The National System or National
Distribution System provides
BSP
information to
Amadeus.
Gulf BSP
has office in Sharjah (
UAE
).

AREA REPORTING PLAN / BANK SETTLEMENT PLAN

To display the area reporting plan participants for
specific country, enter
TGBD-
XY
(where
XY
replaces the
ISO
country code).
Qatar
is under Gulf Area (
AE
), Enter:
TGBD-
AE

System Response
:

--
BSP/ARP PLAN FOR: AE GULFAREA

AA AC AF AH AI AY AZ BA

BD BI BR B3 CA CI
CO CX
CY CZ DL D3 EI EK ET EY

GF GN IC IR IT IY JU J2

KC KL KM KQ KU LH LO LX
ME MH MS OA OS PK PR PS

QF QM QR RA RB RJ RO SA

SD SN SQ SU SV S2 TG TK

UA UL UM US VS VV WY W5

4L 7D 9W

Ticketing Agreement Table

A Ticketing (
T
) / PTA(
P
) / Electronic Ticketing(
E
) agreement table is maintained for each Amadeus
Participating carrier airlines, if the airline has
provided this information. The purpose of the table
is to
define interline ticketing,
PT
, and Electronic Ticketing agreements. For example:

TGAD
- BA/
EK

System response:

--AIRLINES HAVING AGREEMENT WITH: BA
EK
T P E

Amadeus Qatar W.L .L - 92 - A
madeus Reservation & Ticketing

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_____________________________________

CRYPTIC/FORMAT ENTRIES TO UPDATE TST/TICKETING ELEM
ENTS

Following are the cryptic entries

Create Manual TST :
TTC
Specific
passenger
: TTC/
P2
Specific
passenger & segments
: TTC/
P2
/
S2,5
Add selling indicator : TTK/S
SITI

Specific
TST
: TTK/
T2
/SSITI

Add Baggage allowance : TTK/A
20K

Specific
TST
: TTK/
T2
/A20K
Specific
TST & Line
: TTK/
T2
/
L2
/A20K
Add Fare Base : TTK/
BYEE4M
Specific
TST
: TTK/
T2
/BKEE4M
Specific
TST & Line
: TTK/
T2
/
L2,5
/BKEE4M
Add not Valid before & after : TTK/V
12FEB
12MAR
Specific
TST
: TTK/
T2
/V12FEB12MAR
Specific
TST & Line
: TTK/
T2
/
L3,4
/V12FEB12MAR
Add not valid after only : TTK/V
XX
12MAR
Specific
TST
: TTK/
T2
/VXX12MAR
Specific
TST & Line
: TTK/
T2
/
L3,5
/VXX12MAR
Add not valid before only : TTK/V
12FEB

Specific
TST
: TTK/
T2
/
V12FEB
Specific
TST & Line
: TTK/
T2
/
L3,5
/V12FEB
Add Market/Net Fare Amount : TTK/
NF
-1800
Specific
TST
: TTK/
T2
/NF-1800
Add Tour code for Non Infant :
FT
PAX NRQ01800/DOHR002
Add Tour code for Infant : FT
INF
NRQ00180/DOHR002
Specific
passenger
: FT PAX NRQ01800/DOHR002/
P2

Specific
passenger & segments
: FT PAX NRQ01800/DOHR002/
P2
/
S2,5

Payment for Non Infant (Publishes Fare): FP
PAX
CASH
Payment for Non infant (Net Fare) : FP PAX
NR
+CASH/QAR
1950
(Include Taxes)
Payment for
Infant
(Published Fare ) : FP
INF
CASH
Payment for
Infant
(Net Fare) : FP
INF

NR
+CASH/QAR200 (Include Taxes)

Specific
passenger
: FP PAX NR+CASH/QAR1950/P2
Specific
passenger & segments
: FP PAX NR+CASH/QAR1950/
P2
/
S2,5

Commission : FM
7
Specific
passenger
: FM 7/
P2

Specific
passenger & segments
: FM 7/
P2
/
S2,5

Validating Carrier : FV
QR
Specific
passenger
: FV QR/
P2

Specific
passenger & Segments
: FV QR/
P2
/
S2,5

Endorsement : FE
VALID ON SHOWN CARRIERS

Specific
passenger
: FE VALID ON SHOWN CARRIERS/
P2

Amadeus Qatar W.L .L - 93 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
CRYPTIC/FORMAT ENTRIES TO UPDATE TST/TICKETING ELEM
ENTS

Specific
passenger & segments
:
FE
VALID ON SHOWN CARRIERS/
P2
/
S2,5

Update / Add Fare Amount : TTK/
F
1800.00
(Local currency
QAR
)
Update / Add Fare Amount : TTK/F
USD
495.00
(Other currency
USD
)
Update / Add Equivalent Fare Amount : TTK/
E
QAR1800.00
Update / Add Fare & Equivalent : TTK/
F
USD495.00/
E
QAR1800.00
Specific
TST
: TTK/
T2
/F800.00
Update/Add Tax : TTK/
X
100YR
Update/Add Taxes : TTK/
X
100YR/X200YQ/X30WO
Specific
TST
: TTK/
T2
/X100YR/X200YQ/X30WO
Update/Add Fare &
Total Amount for reissue
:TTK/
R
1800/
T
500.00
Additional amount as Total (Reissue) : TTK/
T
500.00
No Additional cost (Reissue) : TTK/
T
0.00
Delete specific Tax # 3 : TTK/
X3

Add new Tax : TTK/
X
100YR
Change Tax amount for Tax # 3 : TTK/
X3
-
X
200YQ
Existing Tax as collected for reissue : TTK/
X3
- O
(Old tax which collected)
Add BSR : TTK/
K1
3.65000
(
K1
is transaction)

Specific
TST : TTK/T2/
K1
3.65000
(
K1
is transaction)

Fare calculation
:
TTK/
C
DOH QR DXB190.00NUC190.00END ROE3.6400
Fare calculation override : TTK/C
BUILD

Specific
TST : TTK/
T2
/CBUILD
Preview Ticket Image : TTP/T1/TKT/
CRT

Specific
Passenger
: TTP/
P2
/TKT/CRT
Print Ticket : TTP
Specific
TST :
TTP
/
T2

Specific
Passenger :
TTP
/
P2

Specific
Stock Reference :
TTP/
X
A2

Override Validating Carrier : TTP/V
*
QR
Specific
TST :
TTP/
T2
/V*QR
Specific
passenger :
TTP/
P2
/V*QR

Override
Electronic Ticket :
TTP/
O
PT

(Issue Paper Ticket)
Override
past date
TST : TTP/
O

(Expired TST)
Remove change flag from TST :
TTF

From
All
TST
:
TTF/
ALL

Amadeus Qatar W.L .L - 94 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
STEPS TO ISSUE PAPER TICKET

Following are the steps to issue a paper ticket

1- PUBLISHED FARE TICKET:

Step 1-Create the PNR:

For example:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/15
20Z YVHCDR
1.AMADEUS/M MR
2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/
4 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING
- A
5 TK OK28JAN/DOHQR2900

Step 2- Price the PNR :
FXP
FXP
* FARE BASIS * DISC * PSGR * FARE<QAR>
* MSG *T
01 QPX3MLH * * P1 * 3540.00
* *Y
02 QLE6MQR * * P1 * 3040.00
* *Y
*2*ARPT RESTR FARE LHR SEG 1/2
*1-2*TICKET STOCK RESTRICTION

Step 3- Select the Require fare:
FXT02/
P1

FXT02
01 AMADEUS/M MR
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
LON QR 0007 Q Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q Q 25MAR 1405 QLE6MQR 21MA
R15SEP 20
QAR 2500.00 15MAR06DOH QR LON343.40QR DOH343.
40NUC
686.80END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT

Step 4- Save the fare as ticket image (TST):
RFZAFAR;ER

Amadeus Qatar W.L .L - 95 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
Step 5 Display TST in cryptic mode / Non Graphic
: TQT/
T1

TST00001 DOHQR2900 AA/28JAN I 0 LD 15MAR06 OD D
OHDOH SI
T-
FXP
1.AMADEUS/M MR
1 DOH QR 007 Q 15MAR 0920 OK QLE6MQR
14JUN 20K
2 O LHR QR 006 Q 25MAR 1405 OK QLE6MQR 2
1MAR15SEP 20K
DOH
FARE F QAR 2500.00
TX001 X QAR 300.00YQAC TX002 X QAR 30.00QAAP T
X003 X QAR 130.00GBAD
TX004 X QAR 80.00UBAS
TOTAL QAR 3040.00
DOH QR LON343.40QR DOH343.40NUC686.80END ROE3.64000
0

6.FE VALID ON QR ONLY NON END/NON REROUT

Step 6 Insert Require Ticketing Elements
: FP, FM, FV, FE
Form of Payment
:
FP PAX
NONREF

Commission
:
FM PAX
7

Carrier
:
FV PAX
QR

Endorsement :
FE PAX
VALID ON QR ONLY/NON REF/NON END/ NON RE

Step 7 Save the ticketing elements
: RFZA;ER

Step 8- To issue the ticket Enter
: TTP/
T1

System Response:

OK PROCESSED

Amadeus Qatar W.L .L - 96 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
2- PUBLISHED FARE TICKET AGAINST CREIDT CARD:

Step 1-Create the PNR
:

For example:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/15
20Z YVHCDR
1.AMADEUS/M MR
2 QR 007 Q 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 Q 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/
4 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING
- A
5 TK OK28JAN/DOHQR2900

Step 2-Price the PNR
: FXP
FXP
* FARE BASIS * DISC * PSGR * FARE<QAR>
* MSG *T
01 QPX3MLH * * P1 * 3540.00
* *Y
02 QLE6MQR * * P1 * 3040.00
* *Y
*2*ARPT RESTR FARE LHR SEG 1/2
*1-2*TICKET STOCK RESTRICTION

Step 3- Select the Require fare
:
FXT02/P1
FXT02
01 AMADEUS/M MR
LAST TKT DTE 15MAR06 - DATE OF ORIGIN
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
LON QR 0007 Q Q 15MAR 0920 QLE6MQR
14JUN 20
DOH QR 0006 Q Q 25MAR 1405 QLE6MQR 21MA
R15SEP 20
QAR 2500.00 15MAR06DOH QR LON343.40QR DOH343.
40NUC
686.80END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 3040.00
TICKET STOCK RESTRICTION
ENDOS VALID ON QR ONLY NON END/NON REROUT

Step 4- Save the fare as ticket image (TST
)
: RFZAFAR;ER

Amadeus Qatar W.L .L - 97 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
Step 5 Display TST in cryptic mode/Non Graphic
: TQT/T1
TST00001 DOHQR2900 AA/28JAN I 0 LD 15MAR06 OD D
OHDOH SI
T-
FXP
1.AMADEUS/M MR
1 DOH QR 007 Q 15MAR 0920 OK QLE6MQR
14JUN 20K
2 O LHR QR 006 Q 25MAR 1405 OK QLE6MQR 2
1MAR15SEP 20K
DOH
FARE F QAR 2500.00
TX001 X QAR 300.00YQAC TX002 X QAR 30.00QAAP T
X003 X QAR 130.00GBAD
TX004 X QAR 80.00UBAS
TOTAL QAR 3040.00
DOH QR LON343.40QR DOH343.40NUC686.80END ROE3.64000
0

6.FE VALID ON QR ONLY NON END/NON REROUT

Step 6 Insert Require Ticketing Elements
:
FP, FM, FV, FE
Form of Payment
:
FP PAX
CC
VI1234567891213/0207/QAR3040.00

(Automated Approval)
Commission
:
FM PAX
7

Carrier
:
FV PAX
QR

Endorsement :
FE PAX
VALID ON QR ONLY/NON REF/NON END/ NON RE

How to Obtain Manual Approval in advance?

Entry :
DECC
VI1234567891213/0207/QAR3040.00/
QR

Approval Code
:
VI
20345

Step 7- Insert Manual Approval with credit card num
ber in TST
: (If any)
Form of Payment
:
FP PAX
CC
VI
1234567891213/0207/QAR3040.00/
N
20345

8 Save the ticketing elements
:
RFZA;ER

9- To issue the ticket Enter
: TTP/T1

System Response:

OK PROCESSED

Amadeus Qatar W.L .L - 98 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
3- MARKET FARE/ NET FARE TICKET
:

Step 1-Create the PNR:

For example:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/15
55Z YVR7JK
1.AMADEUS/Q MRS
2 QR 007 V 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 V 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/
As per Airline Advised Published Fare as per IATA/C
OMMON FARE YEE3M and
Special/Market/Net/Commissionable Fare is 1800
.

Step 2- Price the Fare as per Airline YEE3M
:
FXP/L-
YEE3M

System response:

FXP/L-YEE3M
01 AMADEUS/Q MRS
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
LON QR 0007 V V 15MAR 0920 YEE3M
20
DOH QR 0006 V V 25MAR 1405 YEE3M
20

QAR 6320.00 15MAR06DOH QR LON868.13QR DOH868.
13NUC
1736.26END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 6860.00
TKT BY FARE BASIS *3*

Step 3- Save the fare as ticket image (TST):
RFZAFAR;ER

Step 4 Display TST in cryptic mode/Non Graphic
:
TQT/T1
TST00001 DOHQR2900 AA/28JAN M 3 OD D
OHDOH SI
T-
FXP/L-YEE3M
1.AMADEUS/Q MRS
1 DOH QR 007 V 15MAR 0920 OK YEE3M
20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M
20K
DOH
FARE F QAR 6320.00
TX001 X QAR 300.00YQAC TX002 X QAR 30.00QAAP T
X003 X QAR 130.00GBAD
TX004 X QAR 80.00UBAS
TOTAL QAR 6860.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.6400
00

Amadeus Qatar W.L .L - 99 - A
madeus Reservation & Ticketing

___________________________________________________
_____________________________________
Step 5 Insert Require Ticketing Elements
:
NF, FT , FP, FM, FV, FE
Enter Market Fare :
TTK
/T1/
NF-
1800
Tour code: :
FTPAX
NRQ01800/DOHR002
Form of Payment
:
FP PAX NR+
NONREF/
QAR2340.00
(Include Taxes)

Commission
:
FM PAX
7

Carrier
:
FV PAX
QR

Endorsement :
FE PAX
VALID ON QR ONLY/NON REF/NON END/ NON RE

Step 6 Save the ticketing eleme
nts
: RFZA;ER

Step 7- Display TST to view Ticketing elements
: TQT/T1

TST00001 DOHQR2900 AA/28JAN M 3 OD D
OHDOH SI
T-
FXP/L-YEE3M
1.AMADEUS/Q MRS
1 DOH QR 007 V 15MAR 0920 OK YEE3M
20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M
20K
DOH
FARE F QAR 6320.00
TX001 X QAR 300.00YQAC TX002 X QAR 30.00QAAP T
X003 X QAR 130.00GBAD
TX004 X QAR 80.00UBAS
TOTAL QAR 6860.00
NETFARE QAR 1800.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.6400
00
6.FM *M*7
7.FP NR+NONREF/
QAR2340.00
8.FT NRQ01800/DOHR002
9.FV QR

Step 8- To issue the ticket Enter
: TTP/T1

System Response:

OK PROCESSED

Amadeus Qatar W.L .L - 100 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________
4- MARKET FARE/ NET FARE TICKET AGAINST CREDIT CARD
:

Step 1-Create the PNR:

For example:

RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/15
55Z YVR7JK
1.AMADEUS/Q MRS
2 QR 007 V 15MAR 3 DOHLHR HK1 0920 1405 15MAR
QR/
3 QR 006 V 25MAR 6 LHRDOH HK1 1405 2345 25MAR
QR/
As per Airline Advised Published Fare as per IATA/C
OMMON FARE
YEE3M
and
Special/Market/Net/Commissionable Fare is
1800
.

Step 2- Price the Fare as per Airline YEE3M
:
FXP/L-YEE3M

System response:

FXP/L-YEE3M
01 AMADEUS/Q MRS
---------------------------------------------------
---------
AL FLGT BK T DATE TIME FARE BASIS NVB
NVA BG
DOH
LON QR 0007 V V 15MAR 0920 YEE3M
20
DOH QR 0006 V V 25MAR 1405 YEE3M
20

QAR 6320.00 15MAR06DOH QR LON868.13QR DOH868.
13NUC
1736.26END ROE3.640000
QAR 300.00YQ XT QAR 130.00GB QAR 80.00UB
QAR 30.00QA
QAR 210.00XT
QAR 6860.00
TKT BY FARE BASIS *3*

Step 3- Save the fare as ticket image (TST
):
RFZAFAR;ER

Step 4 Display TST in cryptic mode/Non Graphic
:
TQT/T1
TST00001 DOHQR2900 AA/28JAN M 3 OD D
OHDOH SI
T-
FXP/L-YEE3M
1.AMADEUS/Q MRS
1 DOH QR 007 V 15MAR 0920 OK YEE3M
20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M
20K
DOH
FARE F QAR 6320.00
TX001 X QAR 300.00YQAC TX002 X QAR 30.00QAAP T
X003 X QAR 130.00GBAD
TX004 X QAR 80.00UBAS
TOTAL QAR 6860.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.6400
00

Amadeus Qatar W.L .L - 101 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________
Step 5 Insert Require Ticketing Elements
: NF, FT , FP, FM, FV, FE
Enter Market Fare :
TTK
/T1/
NF-
1800
Tour code: :
FTPAX
NRQ01800/DOHR002
Form of Payment
:
FP PAX NR+ CCVI1234567891213/0207/
QAR2340.00
(Include Taxes)

Commission
:
FM PAX
7

Carrier
:
FV PAX
QR

Endorsement :
FE PAX
VALID ON QR ONLY/NON REF/NON END/ NON RE

How to Obtain Manual Approval in advance?

Entry :
DECC
VI1234567891213/0207/QAR2340.00/
QR

Approval Code
:
VI
20345

Step 6- Insert Manual Approval with credit card num
ber in TST:

Form of Payment
:
FP PAX NR+
CC
VI
1234567891213/0207/QAR2340.00/
N
20345

Step 7 Save the ticketing elements
: RFZA;ER

Step 8- Display TST to view Ticketing elements
: TQT/T1
TST00001 DOHQR2900 AA/28JAN M 3 OD D
OHDOH SI
T-
FXP/L-YEE3M
1.AMADEUS/Q MRS
1 DOH QR 007 V 15MAR 0920 OK YEE3M
20K
2 O LHR QR 006 V 25MAR 1405 OK YEE3M
20K
DOH
FARE F QAR 6320.00
TX001 X QAR 300.00YQAC TX002 X QAR 30.00QAAP T
X003 X QAR 130.00GBAD
TX004 X QAR 80.00UBAS
TOTAL QAR 6860.00
NETFARE QAR 1800.00
DOH QR LON868.13QR DOH868.13NUC1736.26END ROE3.6400
00
6.FM *M*7
7.FP NR+NONREF/QAR2340.00
8.FT NRQ01800/DOHR002
9.FV QR

Step 9- To issue the ticket Enter
: TTP/T1

System Response:

OK PROCESSED

Amadeus Qatar W.L .L - 102 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________
REISSUE TICKET

Before commencing a reissue in Amadeus you will req
uire the new base fare, taxes paid on the
original ticket, the breakdown of any new taxes to
be collected reissue fee requirements and the
total additional collection, if any. If you are uns
ure of these, Please contact the validating carrier

for confirmation.

1) Retrieve the PNR and amend the itinerary. Cancel
any segments
which are not required.

2) Delete any old TST's using the commands then re
-price any unflown segments to be included
on this ticket using the FXP entries.

You may have to use the l override if the system wi
ll not auto price (eg) FXP/L-QEE4MQR1

3) Amend the TST using the TTK / TTI update comman
d applying the
following codes.

R -- Reissue, this is the new base fare (exclud
ing taxes)
O -- Old tax, all taxes paid for on the origina
l ticket are identified with an "O
"
X -- New tax, any additional taxes that need to
be collected
on the new ticket.

T -- Total additional collection (this includes
any increase in fare, taxes and reissue fees.
If there is no additional collection then this will
be zero).
V -- Not valid after dates for all coupons, thi
s is mandatory for a reissue.

Amadeus Qatar W.L .L - 103 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________

STEPS FOR REISSUE TICKET

Following are the steps to reissue a paper ticket

For example ticket issued as
:
--- TST ---
RP/DOHQR2900/DOHQR2900 OC/PR 28JAN06/16
52Z YVO57Y
1.MINHAS/ZAFAR MR
2 QR 075 Q
15MAR
3 DOHLGW HK1 0200 0645 15MAR QR/
3 QR 076 Q
25MAR
6 LGWDOH HK1 1015 1950 25MAR QR/
4 AP DOH +974 4667579 - AMADEUS QATAR - TRAINING
- A
5 TK OK28JAN/DOHQR2900
6 FA PAX
157-5147070648/PTQR/QAR3010.00/
28JAN06
/DOHQR2900/7777
7722/S2-3
7 FB PAX 2800007448 TTP OK PROCESSED/S2-3

Step 1- Display TST to view Fare and Taxes charged
: TQT/T1
TST00001 DOHQR2900 FF/28JAN I 0 LD 15MAR06 OD D
OHDOH SI
FXB
1.MINHAS/ZAFAR MR
1 DOH QR 075 Q 15MAR 0200 OK QLE6MQR
14JUN 20K
2 O LGW QR 076 Q 25MAR 1015 OK QLE6MQR 2
1MAR15SEP 20K
DOH
FARE F QAR
2500.00

TX001 X QAR
300.00YQAC
TX002 X QAR
30.00QAAP
TX003 X
QAR
130.00GBAD

TX004 X QAR
50.00UBAS

TOTAL QAR 3010.00
DOH QR LON343.40QR DOH343.40NUC686.80END ROE3.64000
0
8.FE VALID ON QR ONLY NON END/NON REROUT
9.FM *
M*5
10.FP
INV
11.FV QR

Step 2- Change Reservation as per require Date / cl
ass
:

--- TST ---
RP/DOHQR2900/DOHQR2900 AA/SU 28JAN06/16
59Z YVO57Y
1.MINHAS/ZAFAR MR
2 QR 075 Q 15MAR 3 DOHLGW HK1 0200 0645 15MAR
QR/
3 QR 076 Q 27MAR 1 LGWDOH HK1 1100 1950 27MAR
QR/

Step 3- Delete Previous TST

: TTE/
ALL

Step 4- Price the PNR as a require Fare:

Note
: Step
1
to Step
4
require for all type of reissue options.

Amadeus Qatar W.L .L - 104 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________

OPTION -1 : REISSUE THE TICKET AS NO ADDITIONAL COL
LECTION:

Following are the steps to reissue as no additional
collection (NO ADC).

Step 5:

(i)TTK/
EXCH
/ T1
OR

TTK/T1/R2500/O300YQ/O30QA/O130GB/O50UB/
T0.00

FARE R QAR 2500.00
TX001 O QAR 300.00YQAC TX002 O QAR 30.00QAAP T
X003 O QAR 130.00GBAD
TX004 O QAR 50.00UBAS
TOTAL QAR 0.00

Step 6: - Insert Ticketing Elements:

Entry for Not valid after: TTK//T1/VXX15SEP (For
All coupons require)
Entry for Commission: FM
0
or FM
5
(As per itinerary)
Entry for Validating Carrier: FV
QR

Entry for Tour code: FT
NRQ01800/DOHR002
(New or old Tour code if any)
Old Form of payment : FP
O/INV
(No Additional collection)
Original Issue documents: FO
157-5147070648
DOH
28JAN06/77777722/P1/S2,3
Received from: RF ZAFAR;ER

Step 7: - To issue the ticket Enter
:
TTP/T1

System Response
:
OK PROCESSED

Amadeus Qatar W.L .L - 105 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________

OPTION 2 : REISSUE TICKET AS ADDITIONAL COLLECTIO
N IN FARE ONLY:

Following are the steps to reissue as additional co
llection (ADC) for fare only.

Step 5:

(i) TTK/
EXCH
/ T1

(ii) TTK/T1/
T110.00

OR

TTK/T1/R2610/O300YQ/O30QA/O130GB/O50UB/
T110.00

FARE R QAR 2610.00
TX001 O QAR 300.00YQAC TX002 O QAR 30.00QAAP T
X003 O QAR 130.00GBAD
TX004 O QAR 50.00UBAS
TOTAL QAR 110.00

Step 6 - Insert Ticketing Elements:

Change Fare calculation TTK/T1/C.. (If an
y )
Entry for Not valid after: TTK//T1/VXX15SEP (For
All coupons require)
Entry for Commission: FM
0
or FM
5
(As per itinerary)
Entry for Validating Carrier: FV
QR
Entry for Tour code: FT
NRQ01800/DOHR002
(New or old Tour code if any)
Old Form of payment : FP
O/INV+/INV
(Additional collection)
Original Issue documents: FO
157-5147070648
DOH
28JAN06/77777722/P1/S2,3
Received from: RF ZAFAR;ER

To issue the ticket Enter
:
TTP/T1

System Response:

OK PROCESSED

Amadeus Qatar W.L .L - 106 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________

OPTION-3 : REISSUE TICKET AS ADDITIONAL COLLECTION
FOR TAX:

Following are the steps to reissue as additional co
llection (ADC) for Tax only.

Step 5:

(i) TTK/
EXCH
/T1

(ii)TTK/T1/
X100
YR
/
T100.00

OR

TTK/T1/R2500/O300YQ/O30QA/O130GB/O50UB/X100YR/
T100.00

FARE R QAR 2500.00
TX001 O QAR 300.00YQAC TX002 O QAR 30.00QAAP T
X003 O QAR 130.00GBAD
TX004 O QAR 50.00UBAS
X QAR 100.00YR

TOTAL QAR 100.00

Step 6- Insert Ticketing Elements:

Entry for Not valid after: TTK//T1/VXX15SEP (For
All coupons require)
Entry for Commission: FM
0
or FM
5
(As per itinerary)
Entry for Validating Carrier: FV
QR

Entry for Tour code: FT
NRQ01800/DOHR002
(New or old Tour code if any)
Old Form of payment : FP
O/INV+/INV
(Additional collection)
Original Issue documents: FO
157-5147070648
DOH
28JAN06/77777722/P1/S2,3
Received from: RF ZAFAR;ER

Step 7- To issue the ticket Enter
:
TTP/T1

System Response:

OK PROCESSED

Amadeus Qatar W.L .L - 107 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________

OPTION - 4: REISSUE TICKET AS ADDITIONAL COLLECTION
FOR TAX & FARE
:

Following are the steps to reissue as additional co
llection (ADC) for fare & tax.

Step 5:

(i) TTK/
EXCH
/T1

(ii)TTK/T1/
X100
YR
/T850.00

OR

TTK/T1/R3250/O300YQ/O30QA/O130GB/O50UB/
X100YR/T850.00

FARE R QAR 3250.00
TX001 O QAR 300.00YQAC TX002 O QAR 30.00QAAP T
X003 O QAR 130.00GBAD
TX004 O QAR 50.00UBAS TX005
X QAR 100.00YR

TOTAL QAR 850.00

Step 6: Insert Ticketing Elements:

Change Fare calculation TTK/T1/C.. (If an
y )
Entry for Not valid after: TTK//T1/VXX15SEP (For
All coupons require)
Entry for Commission: FM
0
or FM
5
(As per itinerary)
Entry for Validating Carrier: FV
QR
Entry for Tour code: FT
NRQ01800/DOHR002
(New or old Tour code if any)
Form of payment for reissue: FP
O/INV+/INV
(No Additional collection)

Step 7: To issue the ticket Enter
:
TTP/T1

System Response:

OK PROCESSED

Amadeus Qatar W.L .L - 108 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________
TEMPORARY TICKETING

You can use temporary ticketing mode for:

Itineraries with only open segments

Shuttle flights where confirmed reservation are not
allowed.

Staff discounts when the flight status is space avai
lable
.

The temporary ticketing function allows to create a

PNR
and a
TST
, and to generate a ticket. When the
ticket has been issued, the
PNR
is not permanently stored. Since the
PNR
is not stored, you only need to
enter the elements that are required for ticketing
purposes.

The status codes allowed in temporary ticketing are
:

HL
and
HN
, shown as
RQ
on the Ticket.

HK
and
RR
shown as
OK
on the ticket (
NS
for infant)

SA
and
ID
shown as
SA
on the ticket.

Before creating a
PNR
for temporary ticketing, you must enter the tempor
ary ticketing mode with the
entry:
TY

System Response
:
TEMPORARY TICKET MODE
*TY*

The system displays the indicator *
TY
* advising you that you are in temporary ticketing
mode.

You can now create the
PNR
. The
TY
record must contain the following information:

Passenger name or names

Itinerary with open segments and/or segments with c
onfirmed, requested, or waitlist status.

Form of payment

Validating airline

When you make a short sell entry from an availabili
ty display, append the status code to the segment s
ell
entry:
SS1Y4/
HK

When making a long sell entry, include the status c
ode immediately before the number of passengers:

SSBA302Y19MARCDGLHR
HK1

Price the itinerary and insert the ticketing field
as per require no need to save the TST. After issue
the
ticket Ignore the previous work with the help of
IG
.

Amadeus Qatar W.L .L - 109 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________
DOCUMENT BANK

Display the Document Bank for Paper Ticket
:
TSD
Display E-Ticket Stock:

DSLD/
K/
AE/
DOHQR2120
Register Documents or Load Stock

TSM/
A1
/370260100
1
C
5-
3702601200
(Last Ticket without Check Digit)
OR

TSM/
A1
/370260100
1
C
5-
25
(Total number of Tickets 250)

Delete remaining Documents in a stock range
:
TSX/A1/
X
Manually Void a Ticket Number3854671
200
:
TSN/A1/
201
/V
(To Void Ticket #200)
Display Ticket Delivery Mechanism (TDM)
:
TZD
Display (TDM) for specific Printer
:
TZD/
TB09175
Start the Ticket Delivery Mechanism (TDM):

TZ
START

Start the (TDM) for specific Ticket printer:

TZ
START/TB09175

Stop the Ticket Delivery Mechanism (TDM):

TZ
STOP
Purge the Ticket

TZ
PURGE

PRINT QUEUE

Display Items on the Print Queue:

PQ
D
/A1
Opens the Print Queue:

PQ
O
/A1
Close the Print Queue:

PQ
C
/A1
Delete Items from the Print Queue:

PQ
X
/A1/
001
Prints specific Items on the Print Queue:

PQ
N
/A1/
003
Rearranges Items on the Print Queue:

PQ
R
/A1/
005
/003

Amadeus Qatar W.L .L - 110 -
Amadeus Reservation & Ticketing

___________________________________________________
_____________________________________
SALES REPORT

Summary Sales report for the Past Period

TJ
S
/SOF/
H-1
Item Sales report for the past period

TJ
I
/SOF/
H-1
Summary Sales report for the period before the past
period

TJ
S
/SOF/
H-2
Item Sales report for the period before the past pe
riod

TJ
I
/SOF/
H-2
Daily Summary Sales report for current date

TJ
D
/SOF
Daily Summary report for Specific date

TJ
D
/SOF/D-
02JUL
Daily Summary report for specific date range

TJ
D
/SOF/D-
02JUL05JUL
Daily Query Sales report for current date

TJ
Q
/SOF
Daily Query report for specific date

TJ
Q
/SOF/D-
02JUL
Query report for specific date range

TJ
Q
/SOF/D-
02JUL05JUL

Transaction Report for sequence Number 13 from
the Query Report
TJ
Q
/I-
13
Query Report of E-Tickets for date range:

TJ
Q
/SOF/D-
02JUL05JUL/
QTC-
TKTT
Query Report unused voided e-tickets

TJ
Q/SOF/D-02JUL05JUL/QTC-
CANN

Query Report for specific airline

TJ
Q/SOF/D-02JUL05JUL/
QVP
-BA
Net Remit report

TJ
N/SOF/D-01JUL31JUL
Transaction Report by Ticket stock Number
TJ
T
/ TK-
4510000300

VOIDING A PAPER TICKET

Step 1 :

Display Query Report :

TJQ/
SOF

Step 2 :

Identify the Ticket Number and Sequence Number

Step 3:

Enter

TRDC/
00001423
(Sequence Number)

Step 4:

Display Query Report and Check the document shows

CANX

RE-INSTATING A VOIDED PAPER TICKET

Step 1 :

Display Query Report :

TJQ/
SOF
Step 2 :

Identify the Ticket Number and Sequence Number

Step 3:

Enter

TRDR/
00001423
(Sequence Number)

Step 4:

Display Query Report and Check the document shows

TKTA

VOIDING AN E-TICKET:

Step 1 :

Display e-ticket Record:

TWD/
TKT125-4800564781
Step 2 :

Check the status of the e-ticket it should be O

Step 3:

Enter

TWX
Step 4:

Display Query Report and Check the document shows

CANX

Amadeus Basic Training Manual

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