Ms. Pooja Sen Nursing Lecturer (MHN) APPLICATION OF SOFT SKILL
INTRODUCTION SKILL – The Ability To Do Something Well. The Ability To Use Ones Knowledge Effectively & Readily In Execution Or Performance. Soft skills are non – technical skills that describe how you work & interact with others. Soft skills are personal traits required to establish and maintain interpersonal relationship with others is an organization. Ms. Pooja Sen Nursing Lecturer (MHN)
DEFINITION According to Sharma & Sharma Soft skills are the intangible behavior traits that enhance knowledge or skills in workplace. Ms. Pooja Sen Nursing Lecturer (MHN)
DEFINITION According to Heckman Soft skills are interpersonal qualities and personal attributes that one possesses. Ms. Pooja Sen Nursing Lecturer (MHN)
TYPES OF SKILL These are two types of skills that any professional needs to develop. Ms. Pooja Sen Nursing Lecturer (MHN) 1. HARD SKILLS 2. SOFT SKILLS
TYPES OF SKILL These are two types of skills that any professional needs to develop. HARD SKILLS – Hard skills are the individual specific abilities required to perform a given task also termed as occupational skills these are usually taught as a part of academic curriculum that can be learned and perfected over a period of time . EXAMPLE – Hard skill are technical knowledge & skills required to perform a task or procedure efficiently. Ms. Pooja Sen Nursing Lecturer (MHN)
In nursing these skills refers to the technical / procedural skills that a nurse learns through hands on training or in clinical laboratories or real-life ward setting. Every nurse is expected to master these hard skills without which she can neither provide effective patient care nor progress in her care. Ms. Pooja Sen Nursing Lecturer (MHN)
TYPES OF SKILL SOFT SKILLS – Soft skills are personal traits required to establish communication and interaction with others. These are difficult to learn & measure but yet as important & valuable as the hard skills . Also termed as an Emotional intelligence quotient (EQ) EXAMPLE – soft skill are personality traits ,workplace etiquette, communication style, dependability Ms. Pooja Sen Nursing Lecturer (MHN)
In nursing these skills include empathy, understanding, active listening, good & bed side manner & other interactive skills. These skills provide the necessary tools for the nurses to deliver quality care and meet patient needs. Soft skills is needed for effective team collaboration. Nurses should have a balance of soft & hard skill as both are vital when making patient care decisions. Ms. Pooja Sen Nursing Lecturer (MHN)
COMPONENT OF SOFT SKILL The important soft skill are……… 1. communication skill 2. Public speaking skill 3. Language skill 4. Work ethics skill 5.Social skill 6. Leadership skill 7. Problem solving skill 8. Teamwork skill 9. Professional attitude skill 10. Adaptability skill Ms. Pooja Sen Nursing Lecturer (MHN)
APPLICATION OF SOFT SKILL TO WORKPLACE & SOCIETY Ms. Pooja Sen Nursing Lecturer (MHN) SR.NO. SOFT SKILL COMPONENT DESICRIPTION APPLICATION IN NURSING 1. Ability to communicate Establishing , maintaing & improve contact with other. Ability to communicate effectively allows a nurse to interact with the patient, their family members. This improve patient satisfaction & results in better health outcome. 2. Adaptability Agreeable to learn, adapt new technique and follow latest guidelines. Nurse should readily accept the introduction & implementation of new procedures & technique. They should also be agreeable to follow the changes in policies & guidelines. 3. Critical Thinking Analyze & evaluate the problem ,interpret the result. Nurses should display analytical thinking while making patient care decision .Applying both logic & creativity in resolving patient related issues is highly valued.
APPLICATION OF SOFT SKILL TO WORKPLACE & SOCIETY Ms. Pooja Sen Nursing Lecturer (MHN) SR.NO. SOFT SKILL COMPONENT DESICRIPTION APPLICATION IN NURSING 4. Empathy Ability to understand & feel what the patient is going through. An empathic nurse can understand patient problems needs and feelings. This helps her to approach the patients in a kind & generous manner. 5. Flexibility Willingness to adjust to the work schedules. Nurses should be willing to adjust their working hours do extra shifts or put in few more hours when required. 6. Problem Solving Ability Identify the problem determine the various alternative & select the suitable solutions. When nurses encounter problem in their day-to-day activity, they are expected to assess the situations understand the problems & determine the course of action for each problems.
APPLICATION OF SOFT SKILL TO WORKPLACE & SOCIETY Ms. Pooja Sen Nursing Lecturer (MHN) SR.NO. SOFT SKILL COMPONENT DESICRIPTION APPLICATION IN NURSING 7. Professionalism Knowledge, skills, values & beliefs that guide the profession. It enables the nurse to provide high standards of practice & care at all times. 8. Teamwork & Networking Two or more people interacting indecently towards a common goal. Being a member of the health team, she needs to co ordinate with other healthcare professionals to provide best possible patient care. 9. Tolerance & Conflict Resolution Coping with stressful situations Nurses should have the ability to face critical situations in a calm & composed manner. 10. Work Ethics & commitment Moral Principles related to work. Nurses should be honest ,trustworthy & have a strong work commitment to meet the professional requirement.
USES OF SOFT SKILL IN NURSING 1. A nurse is considered to be successful in her profession inly if she can provide safe patient care & maintain healthy work environment . This can be achieved by a combination of soft skills & job. 2. At the time patients struggle to identify the diagnosis or treatment modalities leading to confusion. In situation nurse must show confidence in patients' abilities & help him understand the disease condition & intervention being followed. Ms. Pooja Sen Nursing Lecturer (MHN)
USES OF SOFT SKILL IN NURSING 3. She also able to interact with co- workers & other health team members thus promoting teamwork. Under certain circumstances soft skill may seem more effective & satisfying than the technical & procedural skills. 4. Good critical thinking skills & ability to think out of the box make her more competent. Ms. Pooja Sen Nursing Lecturer (MHN)
USES OF SOFT SKILL IN NURSING 5.Good coping & tolerant skills allow a nurse to handle stressful situations without losing focus on the task. 6. soft skill make nurse more flexible & adaptable allowing them to take the day-to-day challenges in their. This keeps patients comfortable. Ms. Pooja Sen Nursing Lecturer (MHN)