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Applications of E-commerce Ms. Chippy Francis Department of Commerce Faculty of Christ college , puliyanmala [email protected]
Major areas where E-commerce can be applied are: E-banking Online share trading M-commerce E-learning E-publishing E-marketing E-advertising
Continuation.… E-branding Online entertainment Online career services Electronic data interchange Enterprise resource planning Big data analysis Cloud computing Google analytics
Advantages 1.Convenience In this busy and hectic schedule it is difficult for an individual to make time to visit bank for checking their account balance, interest rates, successful transfer of money, and any other update. Banking system has developed virtual banking system for customer convenience where an individual can access their banking system anytime and anyplace 2.Transfer service The virtual banking system provides convenience to transfer money 24 hours in 365 days. You don’t need to stick to perform any transaction within working hours as you can do as per your convenience in 24 hours. 3.Monitoring service The customers can access their updated passbook anytime for monitor their transactions to manage their financial plans. 4.Online bills payment You don’t need to stand in queue for paying bills as it has feature to pay any kind of bill including electricity, water supply, telephone, and other bills .
5.Quality service Internet banking has improved the quality of services by providing them convenience to perform their transactions anytime during the day. 6.High liquidity You can transfer money and utilize anytime which is the greatest advantage to access internet banking. 7.Low cost banking service Internet banking reduce enable to reduce operational costs with better quality of services. It provides convenience with high customer service at lower rate. 8.High interest rates Internet banking provides low interest rate on mortgage loans than banks. The operational cost is also low which helps to saving amount that is beneficial for the customers. There are various other facilities such as no minimum balance account which helps to maintain account with zero balance
Disadvantages 1.Security issues Internet banking is completely insecure as there are many problems related to the website and data can be hacked by the hackers. It can leads to financial loss to the users. The financial information can also be stolen that can also create financial loss. 2.Lack of direct contact between customer and banking officer There are some online payments which may not be reflected in the system due to technical issues. It also creates insecurity among the customers. Thus the lack of support from customer service executive is a barrier in online banking. 3.Transaction problem During online banking there are various issues faced by the user such as transferred payment is not reflected, payment failed, and other issues due to technical support. 4.Long procedure to access e-banking In some countries, government banks are providing internet banking by filling the internet banking form then after approval you can access security password to log in 5.Training and development The banks need to conduct training and development program for employees for providing quality online services which enhance the customer experience. It requires huge investment to train them for providing effective services.
Online trading procedure
The Best e-Learning Tools Google classroom. Zoom meetings. Prezi.com. SWAYAM platforms. Trello. Google Drive. Momentum. Google Calendar. Mural. Just Press Record. Tomato Timer. Camtasia . Adobe captive. Quizlet . KhanAcademy .
Though the cost of setting up an e-learning platform is high, operating it for training is very cost effective. The same content can be delivered again and again with out loss of quantity. Media rich content will ensure better learning. Prompt feedback back and assessment is possible. The learner can learn at his comfort time, without the need to travel to the place of learning. The idle time of the youth during learning can be avoided. A learner can join and exit anytime enabling him to choose options or change the content. The cost of learning is relatively low and in most cases it is free. The huge investments need in setting up infrastructure can be saved. Access to world class material of training is possible.
Techniques of E-marketing
Online entertainment Online social entertainment blends entertaining interactive functionality and content including live video streaming, video chat communications, multi-player gaming, music and videos streaming, with social networking service such as social graph management, forums, reviews, ratings, and geo-location options .
Social entertainment is distinct from social networking websites in that the former is based fundamentally on immersive engaging experiences with functionality, content and people, while the latter is based primarily on building and maintaining relationships with other users. Typically, social entertainment is defined by the individual sites dedicated to a particular type of entertainment experience incorporating basic social networking services.
Advantages of online entertainment: 1. Often, entertainment is free One of the benefits of online entertainment is the low price. Popular, free, online entertainment includes: YouTube , Podcasts, Social media sites, etc. 2. Parental blocking and web access control Another top benefit of using internet for entertainment is that you can control what children in your home can and can’t see to keep them safe. 3. Live chatting 4. Easy photo memory sharing 5. Endless access to music & movies
Online career services Online career services on the web not only help you to get a job but also helps you in developing and planning your career. Career services offices help students write their resumes and cover letters. They often conduct workshops and provide one-on-one sessions during which they critique resumes and cover letters.
Provides high quality information about careers and skills, and independent, professional advise and guidance It focus on specialist career guidance, built on the principles of independence and professional standards Provides information, advise and guidance both to inform and to stimulate demand for further education, work based training and higher education and even career moves. Purpose of online services
Services offered: CV making and resume preparation Skill assessment package Action planning tool Career advise Online mentoring Social links with aspiring jobs and people in your aspiring positions Online community areas and forums Online interviews with audio and videos Online counselling and assistance
EDI is the structured transmission of data between organisations by electronic means using an EDI soft ware, computer networks and data standards.
Data warehouse Legacy systems On-Line Analytical Processing(OLAP) Bolt-On Applications On-Line Transaction Processing(OLTP) Operational Database
Big data analytics refers to the strategy of analysing large volume of data, or big data. This big data is gathered from a wide variety of sources, including social networks, videos, digital images, sensors, sources, including social networks, videos, digital images, sensors, and sales transaction records.
Technology and Techniques used in big data Analytics Machine Learning Data Management Data Mining In-memory Analytics Predictive Analytics Text Mining Regression Analysis Social Network Analytics
TRUST WORTHY AUTHORITATIVE ACTIONABLE Advantages of Big Data Analytics RELEVANT
Advantages of Cloud Computing Ability to adapt to changing needs Cost Reductions Devise and location Independence NO maintenance hassles for the company Sharing of resources and cost will be possible Performance is monitored by IT experts Productivity may be increased Improves reliability due to fast recovery Improved security
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand. Google analytics is used to track website activity such as session duration, pages per session, bounce rate etc. of individuals using the site, along with the information on the source of the traffic.
Google Analytics analysis can identify poorly performing pages with techniques such as funnel visualization, where visitors came from ( referrers ), how long they stayed on the website and their geographical position. It also provides more advanced features, including custom visitor segmentation. Google Analytics e-commerce reporting can track sales activity and performance. The e-commerce reports shows a site's transactions, revenue, and many other commerce-related metrics .
Digital India is a campaign launched by the Government of India in order to ensure the Government's services are made available to citizens electronically by improved online infrastructure and by increasing Internet connectivity or making the country digitally empowered in the field of technology.
The main aim of digital India is to bridge the connectivity gap between the rural and urban areas. The program was launched by the central government in J uly 2015.
Digital India is a flagship programme of the Government of India with a vision to transform India into a digitally empowered society and knowledge economy.
VISION AND VISION AREAS The vision of Digital India programme is to transform India into a digitally empowered society and knowledge economy
Electronic governance or e-governance is the application of information and communication technology (ICT) for delivering government services , exchange of information, communication transactions, integration of various stand-alone systems between government to citizen (G2C), government-to-business (G2B), government-to-government (G2G), government-to-employees (G2E) as well as back-office processes and interactions within the entire government framework.
To increase digital connectivity and make governance more transparent, digital India initiative has launched many programs. They are: E- A adhaar AEPS AgriMarket app BBNL BHIM Crop insurance mobile app Cyber Swachhta Kendra Digidhan Abhiyan
Digi locker E-sign DISHA Digitize India DBT E-DISTRICT E-NAM E-OFFICE E-PATHSALA E-TAAL PAYGOV MOBILE SEVA
E-Aadhaar
E-AADHAAR e-Aadhaar is a password protected electronic copy of Aadhaar, which is digitally signed by the competent Authority of UIDAI. What is Aadhaar Aadhaar is a verifiable 12-digit identification number issued by UIDAI to the resident of India for free of cost Aadhaar Ecosystem Aadhaar ecosystem comprises of core infrastructures with the objective of providing enrolment, update & authentication services.
Benefits Of e-Aadhaar Card E Aadhar card is an electronic card and is available online E Aadhar card is a universal identity card can be procured by all residents of India.. The Government of India has provided a number of subsidies such as LPG subsidy, and so on to all Individuals. Individuals can also open bank accounts by using their Aadhar card. An e- Aadhar card is a valid proof of address and identity as mentioned by the Unique Identification Authority of India since this document has been digitally certified.
It is a payment service that empower a bank customer to use Aadhaar as his/her identity to access his/ her respective Aadhaar enabled bank account and perform basic banking transactions like cash deposit, cash withdrawal, Intra bank or interbank fund transfer, balance enquiry and obtain a mini statement through a Business Correspondent.
AgriMarket mobile app can be used to get the market price of crops in the markets within 50 km of the device's location. This app automatically captures the location of person using mobile GPS and fetches the market price of crops in those markets which falls within the range of 50 km.
BHIM is a Indian mobile payment App developed by the National Payments Corporation of India, based on the Unified Payments Interface . BHIM (Bharat Interface for Money) is a UPI enabled initiative to facilitate safe, easy & instant digital payments through your mobile phone.
Under this initiative, a high speed digital highway will connect all 250,000 gram panchayath’s of the country. This is the worlds largest rural broad band using optical fibre.
CROP INSURANCE MOBILE APP
The " Cyber Swachhta Kendra " (Botnet Cleaning and Malware Analysis Centre) is a part of the Government of India's Digital India initiative under the Ministry of Electronics and Information Technology ( MeitY ) to create a secure cyber space by detecting botnet infections in India and to notify, enable cleaning and securing systems of end users so as to prevent further infections.
The initiative plans to enable CITIZENS and MERCHANTS to undertake real time digital transactions through the DIGIDHAN Bazaar.
DigiLocker is an online service provided by Ministry of Electronics and IT ( MeitY ), Government of India under its Digital India initiative. DigiLocker provides an account in cloud to every Aadhaar holder to access authentic documents/certificates such as driving license, vehicle registration, academic mark sheet in digital format from the original issuers of these certificates. It also provides 1GB storage space to each account to upload scanned copies of legacy documents.
eSign eSign service is an online electronic signature service that can facilitate an Aadhaar holder to digitally sign a document. NSDL e-Governance Infrastructure Limited (NSDL e- Gov ) ,a licensed Certifying Authority (CA), is empanelled by Controller of Certifying Authorities (CCA) to provide eSign Services to Application Service Providers (ASPs )
-DIGITAL SAKSHARTA ABHIYAAN It is formulated to impart IT training to 52.5 lakh persons, including Anganvadi , ASHA workers and authorised ration dealers in all states/UTs across the country.
Digitize India Platform (DIP) is an initiative of the Government of India under the Digital India Programme to provide digitization services for scanned document images or physical documents for any organization . T his involves digitization of data and records on a large scale in the country to make easy and quick access to them possible.
Direct Benefit Transfer or DBT is an attempt to change the mechanism of transferring subsidies launched by Government of India on 1 January 2013. This program aims to transfer subsidies directly to the people through their bank accounts. It is hoped that crediting subsidies into bank accounts will reduce leakages, delays, etc
E-District project intend to provide Government services to citizens through Common Service Centers (CSC) which are easily accessible. Services from different departments are brought under one umbrella at any CSC.
National Agriculture Market or eNAM is an online trading platform for agricultural commodities in India. The market facilitate farmers, traders and buyers with online trading in commodities. The market is helping in better price discovery and provide facilities for smooth marketing of their products.
National Agriculture Market ( eNAM ) is a pan-India electronic trading portal which networks the existing APMC mandis to create a unified national market for agricultural commodities .
E-office is introduced to achieve a simplified, responsive, effective, and transparent working of all government offices. It is a part of the national e-governance project to improve efficiency in government process and service delivery mechanisms.
ePathshala is a portal/app developed by the CIET , NCERT . It was initiated jointly by the Ministry of Human Resource Development and CIET , NCERT and launched in November 2015. ePathshala hosts educational resources for teachers, students, parents, researchers and educators. ePathshala can be accessed on Web and is available on Google Play , App Store and Windows . The content is available in English , Hindi and Urdu .
Electronic Transaction Aggregation & Analysis Layer ( eTaal ) is a public service developed by India's National Informatics Centre to measure the impact of various e-governance initiatives at national and state levels. This webportal disseminates eTaal is a platform for dissemination of e-Transaction statistics of National and State level e-Governance Projects including Mission Mode Projects. It automatically pulls the e-Transaction data from applications integrated with it using Web Service technology and facilitates quick analysis of transaction data for the user
PayGOV Is an online platform and a common infrastructure that can be used by Center /States/Departments to offer various services through their national / state portals with a facility to make online payment using net banking, credit cards and debit cards. PayGov India offers a range of payment options through which a payment can be made by the citizen to avail a service.
Major advantages of PayGOV One Platform for Payments and Settlement Daily Payments Process Daily Refunds Executions Unified Process Daily Settlements Process Daily Payments Process
Mobile seva (apps.mgov.gov.in ) is a government mobile applications store. It is introduced to develop and deploy mobile applications for delivery of public services to citizens through mobile devices.
Mobile Seva is an UN award-winning e-governance initiative by government of India . This programme was launched in 2011, by Department of Electronics and Information Technology , Government of India . This programme includes a Mobile Applications Store that by December, 2013, contained 240 applications available free. The programme takes benefit of ubiquitous mobile phone use all over India, to enable interaction between the Indian government and its citizens.