Assignmentdrhatem elbitar zewail academy s.pdf
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Assignment 1
My name is Mohamed Shousha born in Alexandria and currently living and working in Red Sea
Hurghada, 48 years old with a career path of Quality control in the hotels and tourism industry.
I have been a quality manager for the past 15+ years. Quality to me is the essence of every
successful business today.
I choose the Western School as I find that it allows an excellent opportunity for creativity and
improvisation. While the character of a doctor is strict on medical aspects and new medical
trends, on he other hand the Non medical is only focused on the managerial and administrative
aspects of the business. Having the Medical doctors overload their thoughts on administrative
and operation aspects of the business can be an ineffective while the non medical professional is
focused entirely with his mind and full focus to produce a successful system allowing for the
medical professionals to do their jobs effectively.
Per references we see that Hospital management primarily focuses on overall strategic direction
and efficiency, while hospital administration delves into day-to-day operations and coordination
and administration is systematic protocols an procedures to accomplish specific goals and
target set by the Hospital Management.
Mohamed Shousha
My name is Mohamed Shousha born in Alexandria and currently living and working in Red Sea
Hurghada, 48 years old with a career path of Quality control in the hotels and tourism industry.
I have been a quality manager for the past 15+ years. Quality to me is the essence of every
successful business today.
I choose the Western School as I find that it allows an excellent opportunity for creativity and
improvisation. While the character of a doctor is strict on medical aspects and new medical
trends, on he other hand the Non medical is only focused on the managerial and administrative
aspects of the business. Having the Medical doctors overload their thoughts on administrative
and operation aspects of the business can be an ineffective while the non medical professional is
focused entirely with his mind and full focus to produce a successful system allowing for the
medical professionals to do their jobs effectively.
Per references we see that Hospital management primarily focuses on overall strategic direction
and efficiency, while hospital administration delves into day-to-day operations and coordination
and administration is systematic protocols an procedures to accomplish specific goals and
target set by the Hospital Management.
Mohamed Shousha
Assignment 2
Applying Life Cycle
1.Start Up Phase
2.Quantity Growth Phase
3.Quality Plateauing Phase
4.Renewal or Decline Phase
• Internal Environment
1.Social
2.Economical
3.Political
4.Technological Changes
•External Environment
1.Human Resources
2.Competitors Services
3.Law and Regulations
Policies
The Mega Layers that affects my Organization
Organization
Managerial
Level
Employees
Rules and
Regulations
Whole System
Internal Environment
External Environment
Applying Life Cycle
1.Start Up Phase
2.Quantity Growth Phase
3.Quality Plateauing Phase
4.Renewal or Decline Phase
• Internal Environment
1.Social
2.Economical
3.Political
4.Technological Changes
•External Environment
1.Human Resources
2.Competitors Services
3.Law and Regulations
Policies
The Mega Layers that affects my Organization
Organization
Managerial
Level
Employees
Rules and
Regulations
Whole System
Internal Environment
External Environment
Assignment 3
What are the 7 main functions of management?
•Planning.
One main role of a manager is creating a plan to meet company goals and objectives. This involves allocating employee resources and delegating responsibilities, as well as setting
realistic timelines and standards for completion. Planning requires those in management roles to continuously check on team progress in order to make small adjustments when
necessary, while still maintaining a clear picture of a company's larger aims and goals.
•Organizing
Along with planning, a manager's organizational skills can help to ensure a company or departmental unit runs smoothly. From establishing internal processes and structures to
knowing which employees or teams are best suited for specific tasks, keeping everyone and everything organized throughout daily operations are important functions of management
•Leading
Managers should be comfortable and confident commanding their team members’ daily tasks as well as during periods of significant change or challenge.
This involves projecting a strong sense of direction and leadership when setting goals and communicating new processes, products and services, or internal
policy.
•Coordinating
To ensure all of the above functions are working toward the success of a company, managers should consistently monitor employee performance, quality of work, and the efficiency
and reliability of completed projects. Control (and quality control) in management is about making sure the ultimate goals of the business are being adequately met, as well as making
any necessary changes when they aren't.
What are the 7 main functions of management?
•Planning.
One main role of a manager is creating a plan to meet company goals and objectives. This involves allocating employee resources and delegating responsibilities, as well as setting
realistic timelines and standards for completion. Planning requires those in management roles to continuously check on team progress in order to make small adjustments when
necessary, while still maintaining a clear picture of a company's larger aims and goals.
•Organizing
Along with planning, a manager's organizational skills can help to ensure a company or departmental unit runs smoothly. From establishing internal processes and structures to
knowing which employees or teams are best suited for specific tasks, keeping everyone and everything organized throughout daily operations are important functions of management
•Leading
Managers should be comfortable and confident commanding their team members’ daily tasks as well as during periods of significant change or challenge.
This involves projecting a strong sense of direction and leadership when setting goals and communicating new processes, products and services, or internal
policy.
•Coordinating
To ensure all of the above functions are working toward the success of a company, managers should consistently monitor employee performance, quality of work, and the efficiency
and reliability of completed projects. Control (and quality control) in management is about making sure the ultimate goals of the business are being adequately met, as well as making
any necessary changes when they aren't.
Assignment 3
Planning Types
Formality
1.Informal Plans
2.Formal Plans
Process
1.Operational Plans
2.Strategic Plans
Target
1.Directional Plans
2.Singles Use Plans
3.Specific Plans
Time Frame
1.Short Term Plans (<less than 1
year)
2.Long Term Plans ( upto 5 years)
3.Standing Plans (ongoing)
Make a Plan
Plan, Process Of Application, Action, And Implementation
What to do?
❖Introducing new Xray Type as a competitive edge
How to do it?
1.Dispatch Finance department to view best offers for the new Xray equipment.
2.Start a new SOP procedures involving HR dept to facilitate the whole organization on the new equipment.
3.Start a new marketing campaign through the media and marketing team.
4.Start a calendar for the training schedule by the HR to ensure efficient use of the new Xray equipment and maximum
profitability
5.Conducting a market research and analysis to view the best time to introduce the new Xray equipment availability at the
hospital.
6.Conducting a competitors analysis in relation to the new services and the availability of the new Xray Equipment.
When to do it?
❖Set the date of launching after the market and competitor analysis.
Who Should it?
❖Each dept responsible for its part for the launch of the new equipment service.
Why to do it?
❖To establish a new competitive edge for the hospital and introducing a new affordable service for new types of diagnosis and
medical treatment
Planning Types
Formality
1.Informal Plans
2.Formal Plans
Process
1.Operational Plans
2.Strategic Plans
Target
1.Directional Plans
2.Singles Use Plans
3.Specific Plans
Time Frame
1.Short Term Plans (<less than 1
year)
2.Long Term Plans ( upto 5 years)
3.Standing Plans (ongoing)
Make a Plan
Plan, Process Of Application, Action, And Implementation
What to do?
❖Introducing new Xray Type as a competitive edge
How to do it?
1.Dispatch Finance department to view best offers for the new Xray equipment.
2.Start a new SOP procedures involving HR dept to facilitate the whole organization on the new equipment.
3.Start a new marketing campaign through the media and marketing team.
4.Start a calendar for the training schedule by the HR to ensure efficient use of the new Xray equipment and maximum
profitability
5.Conducting a market research and analysis to view the best time to introduce the new Xray equipment availability at the
hospital.
6.Conducting a competitors analysis in relation to the new services and the availability of the new Xray Equipment.
When to do it?
❖Set the date of launching after the market and competitor analysis.
Who Should it?
❖Each dept responsible for its part for the launch of the new equipment service.
Why to do it?
❖To establish a new competitive edge for the hospital and introducing a new affordable service for new types of diagnosis and
medical treatment
Assignment 3
Robert Katz Managerial Skills
Technical Skills
Technical skill is defined as a learned capacity in just about any given field
of work, study, or even play
Conceptual Skills
Conceptual skills revolve around generating ideas through creative
intuitions and a comprehensive understanding of a given context
Interpersonal Skills
Interpersonal skills differentiate a manager from a leader. A manager is
simply manipulating resources to achieve a given objective, while a
leader appeals to the human side of employees to generate creativity
and motivation
Robert Katz Managerial Skills
Technical Skills
Technical skill is defined as a learned capacity in just about any given field
of work, study, or even play
Conceptual Skills
Conceptual skills revolve around generating ideas through creative
intuitions and a comprehensive understanding of a given context
Interpersonal Skills
Interpersonal skills differentiate a manager from a leader. A manager is
simply manipulating resources to achieve a given objective, while a
leader appeals to the human side of employees to generate creativity
and motivation
Assignment 3
Compare between Forecasting and Planning
Planning is about setting goals and outlining steps to achieve them, essentially providing a structured roadmap for future
actions and decisions. Forecasting, conversely, uses historical data and trends to make informed predictions about future
conditions, serving as a data-driven guide to support the planning process
Strategic planning
Planning provides the strategies, given certain forecasts, whereas forecasting estimates the results, given the plan
Compare between Forecasting and Planning
Planning is about setting goals and outlining steps to achieve them, essentially providing a structured roadmap for future
actions and decisions. Forecasting, conversely, uses historical data and trends to make informed predictions about future
conditions, serving as a data-driven guide to support the planning process
Strategic planning
Planning provides the strategies, given certain forecasts, whereas forecasting estimates the results, given the plan
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