Barriers of Communication and Methods to Overcome It

No matter how good the communication system in an organization is, unfortunately barriers can and do occur.
Barriers mean all those difficulty/ obstacles/ problems/ hurdles or breakdowns which stop or interrupt the process of communication.
Barrier some times become so strong that they can even make the whole process of communication just a failure.

1. BARRIERS OF COMMUNICATION and METHODS TO OVERCOME IT AMISHA . P IV Year B.Sc. Nursing CON, JIPMER

2. Learning Objectives At the end of the class students will be able to define communication describe the importance of communication state the meaning of communication barriers explain the types of communication barriers 5) discuss how to overcome different types of communication barriers

3. WHAT IS COMMUNICATION??

4. COMMUNICATION IS THE ART OF TRANSMITTING KNOWLEDGE, IDEAS, INFORMATION AND THOUGHTS FROM ONE PERSON TO ANOTHER . THE TRANSFER SHOULD BE SUCH THAT THE RECEIVER UNDERSTANDS THE MEANING AND INTENT OF THE MESSAGE AND GIVE PROPER FEEDBACK.

5. Necessary for planning Basis of decision making Exchange of thoughts Increases efficiency Smooth working of an institution Understanding each other Motivation Co-ordination IMPORTANCE OF COMMUNICATION

6. BARRIERS No matter how good the communication system in an organization is, unfortunately barriers can and do occur. Barriers mean all those difficulty/ obstacles/ problems/ hurdles or breakdowns which stop or interrupt the process of communication. Barrier some times become so strong that they can even make the whole process just a failure.

7. Identifying Barriers Communication is all about identifying and overcoming the barriers State all the barriers that you can think of that impact your day-to-day communication.

8. Types of Communication Barriers

9. PHYSIOLOGICAL BARRIERS

10. 1 2 3 4 5 6 7 8 Poor retention/ memory problems Lack of attention Discomfort due to illness Hearing problems Poor listening skills Information overload Poor sensory perception Gender physiological differences PHYSILOGICAL BARRIERS

11. ENVIRONMENTAL BARRIERS

12. Loud background noise Very hot or cold weather Long distance Poor lighting Uncomfortable setting Unhygienic envt. & Bad odor

13. PSYCHOLOGICAL BARRIERS

14. Misperception Emotional disturbances Attitude and Opinions Premature evaluation Distrust Conservative mindset Misunder- standing PSYCHOLOGICAL BARRIERS

15. SOCIAL BARRIERS

16. Social Barriers Social status Educational differences Social strata Social norms, values and behavior Social taboos

17. BARRIERS

18. Ethnic, religious and cultural differences Cultural traditions, values and behavior

19. SEMANTIC BARRIERS

20. Good Red Blood Bad Red Blood (5)

21. Semantic Noise This kind of hurdle is the result of using very difficult jaw breaking & tongue twisting words by the communicator/sender, which are out side the frame of reference of the receiver .

22. HOMOPHONES Two or more words having the same pronunciation but different meanings, or spelling . Pronunciation Spelling Meaning Eg: buy/bye/by Ice cream/ I scream

23. Homographs   Two or more words spelled the same but not necessarily pronounced the same and having different meanings Spelling Pronunciation Meaning Eg: Minute Second Lead

24. Homonyms Two words that are spelled the same and sound the same but have different meanings Spelling Pronunciation Meaning Eg: Current Well Spring

25. ORGANIZATIONAL BARRIERS

26. Unclear communication of organizational rules and regulations Complexity in organizational structure Unclear policy, vision and mission Size of the organization Technical failure Time pressure

27. How to overcome ??

28. How to overcome Physiological barriers

29. Methods to overcome physiological barriers Sender and recipient must keep in mind each other’s retention and memory abilities Sender and recipient must have each others attention Before initiating communication, the sender and the recipient must ensure each other’s comfort Sender and recipient must ensure active listening between each other Information overload must be avoided Gender differences must be kept in mind

30. To improve communication with the hearing impaired… Use body language such as gestures and signs Make sure hearing aids are working properly Speak clearly in short sentences Face the individual to facilitate lip reading Write messages if necessary

31. To improve communication with the visually impaired… Announce your presence as you enter a room Describe events that are occurring Use a soft tone of voice Use touch when appropriate Explain sounds or noises

32. To improve communication with the speech impaired… They have difficulty in remembering the correct words, may not be able to pronounce certain words, and may have slurred speech The listener must be patient Allow them to try and speak Encourage them to take their time Repeat message to assure accuracy Encourage them to use gestures Provide pen and paper if they can write Use pictures with key messages

33. How to overcome environmental barriers

34. Methods to overcome semantic barriers Sender and recipient must use the same language during communication Be cautious in selecting the words Use direct, simple, easy language appropriate to the receiver at specific level Active listening Constructive feedback

35. Methods to overcome organizational barriers Simple and non-complex organizational structure Avoiding information overload Flexibility in meeting targets Large organizations must be divided into smaller subsets to promote effective communication Provide clear information regarding rules& regulations of the institution

36. Rules for Good Listening

37. ASSIGNMENT Write in detail about the common communication barriers that can occur in our day to day life and methods to overcome it Total Marks= 25marks Date of submission= 14.01.2019

38. BIBLIOGRAPHY Textbook of communication and Educational Technology, Second edition, Dr. Suresh K Sharma, Elsevier Publications Page No. 13-17 Communication Sciences and Disorders- An Introduction to the Professions, Dale F. Williams, Page No. 13-30 Textbook of Communication and Educational Technology, K P Neeraja, JayPee Publications, Page No. 500-504 Textbook of Communication and Educational Technology, Neelam Kumari, PeeVee Publications, Page No. 13-18 Learning and Teaching Nursing, Sankaranarayanan, First Edition India, Brainfil Publications, 2016

39. Communicate… Even when it is uncomfortable or uneasy One of the best way to heal is simply getting everything out… ☺