Barriers to Total Quality Management (TQM) K.MIGIRAN 22UD36 III BBA’C’
Total quality management (TQM) is a management philosophy that focuses on improving quality and customer satisfaction through the participation of every employee in an organization. TQM is based on the idea that continuous improvement leads to better quality and lower costs. Definition of TQM: Introduction
Organizational Barriers Cultural Barriers Resource-Related Barriers Leadership Barriers Communication Barriers Categories of Barriers
Lack of Clear Vision or Mission Poor Organizational Structure Resistance to Change Inadequate Training Programs Organizational Barriers
Misalignment with Organizational Culture Lack of Employee Involvement Fear of Job Loss or Increased Accountability Ineffective Change Management Cultural Barriers
Lack of Commitment from Top Management Inconsistent Leadership Styles Ineffective Decision-Making Processes Failure to Empower Employees Leadership Barriers
Poor Internal Communication Lack of Feedback Mechanisms Miscommunication of Goals and Objectives Resistance to Open Dialogue Communication Barriers
Foster a Quality-Centric Culture Ensure Strong Leadership Commitment Provide Adequate Resources and Training Enhance Communication Strategies Implement Continuous Monitoring and Feedback Systems Overcoming Barriers
1. Oakland, J. S. (2014). Total Quality Management and Operational Excellence. Routledge. 2. Goetsch, D. L., & Davis, S. (2016). Quality Management for Organizational Excellence. Pearson. References