Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successful Salesforce Interviews, Hugo Rosario

Unlock the mysteries of successful Salesforce interviews in this insightful session hosted by Hugo Rosario (Salesforce Customer), a seasoned hiring manager that leads the Salesforce Department of multinational company with over 100 interviews under their belt. Step into the manager's chair and gain exclusive behind-the-scenes insights into what makes a Salesforce consultant stand out during the interview process.

From deciphering the unspoken cues to mastering key strategies, we'll explore the intricacies of the interview process and provide practical tips for consultants looking to not only pass interviews but also thrive in their roles. Whether you're a seasoned professional or just starting your Salesforce journey, this session is your backstage pass to the secrets that hiring managers wish you knew.

1. Hugo Rosário Behind the Scenes From the Manager’s Chair: Decoding the Secrets of Successful Salesforce Interviews

2. Who’s Hugo Rosário? My path to management Interview tips Generative AI & your job search: ally, enemy or just hype? When should you look for a new job? Key takeaways Content

3. Who’s Hugo Rosário? Salesforce Practice Head 7x Certified French Riviera Group Leader Co-Organizer Salesforce Customer Chemical Industry Former “Solvay” 13.200 Employees 62 Industrial Sites €6.8 Bn Net Sales €1.6 Bn EBITDA 2x Dreamforce Platform

4. My path to management Salesforce Practice Head @ Syensqo 5 Products 4 Orgs, +20k users 42 FTE WW Since 2022 Salesforce Practice Head @ Amadeus From 1 Product (Sales Cloud) … to …. +4 Products From 1 Org (100 users) … to … 9 Orgs (2k users) From 2 FTEs … to … 30 FTE 2017-2022 Junior Biztalk Consultant @ CreateIT 2004 Siebel Consultant @ Novabase 2005-08 Freelance S enior Siebel Consultant @ Amadeus Product Owner Deployment Manager Tech Lead Business Analyst 2008-2017 + 30 Interviews + 120 Interviews

5. Interview tips

6. Your CV Main objective: move to the interview Adapt the CV to your job post No spelling errors Sell your achievements Generic tips Your objectives Know the answer to these questions: Why are your applying to this job? What would make you leave this job? What’s your career target ? (Architect? Management?...) Applicable to any type of job application Your expertise Build your social presence: Linkedin ! Post, share & like Salesforce content ( You can be great, but if nobody knows… ) Highlight also your soft skills : human interactions are key on remote era

7. Most relevant skills Based on where you will work from Full remote position Communication Autonomy & Self-Discipline Proactivity & Curiosity Hybrid / on-site position Communication Social Engagement & Team Work Listening & tolerance for interruptions

8. Key skills by profile

9. Salesforce Senior Consultant Soft Skills Your ability to raise questions & clarify requirements Your problem solving approach Your capacity to build trust when you speak Expertise Capacity to propose declarative solutions Knowledge of best practices Customization: Flows , dynamic forms, objects Experience with data management Appexchange solutions Salesforce Certifications Mandatory Recommended Administrator Sales Cloud / Service Cloud Business Analyst Sharing & Visibility Architect

10. Salesforce Senior Platform Developer Soft Skills Your ability to challenge requirements not aligned with the platform Your approach while sizing a requirement Your developer view about Salesforce as a platform Expertise Capacity to use Flows instead of Code Salesforce platform key concepts: Security model, Data Model, Governor Limits. Experience with DevOps tools Salesforce Certifications Mandatory Recommended Platform Developer I Platform App Builder Platform Developer II Sharing & Visibility Architect

11. Salesforce Architect Soft Skills Your ability to speak business-oriented Your approach while discussing high-level requirements Your experience with the Trailblazer Community Expertise Strong Functional & Technical knowledge with different Salesforce solutions/clouds Previous experience leading complex implementations Great presentation skills & ability to abstract Minimum of 4 years (ideally 8) experience in Salesforce Salesforce Certifications Mandatory Recommended Application Architect (or) System Architect Sharing & Visibility Architect Administrator Sales Cloud Consultant Service Cloud Consultant

12. Generative AI and your job search: ally, enemy or just hype?

13. Generative AI and your job search Ally Raise your left hand Enemy Raise your right hand Just hype Raise both hands

14. Save time while preparing your CVs & recommendation letters Stand out from the crowd by introducing GenAI topic during your interview Practice interview questions/answers and be more confident It’s Your Ally !

15. No knowledge about AI could be a No-Go for some jobs GenAI in Salesforce is (still) a niche Human connection is irreplaceable Too many apps with low maturity , including Salesforce GenAI But could be your Enemy & it’s also an Hype!

16. When should you look for a new job?

17. When should you look for a new job? My 3 criteria Earning Belonging Learning

18. Key takeaways Develop your Communication Skills GenAI is your ally but be careful You can always end-up on a worse job Scan me https://www.linkedin.com/in/hugorosario Giveback Connect with me on Linkedin & I’m happy to review your CV