bengkel pemantapan Presentation HAMDAN.pptx

bengkel akp

1. Memacu Kecemerlangan Prestasi Organisasi FOKUS: 15 Item dalam instrument TNA bahagian ACT.

2. Merancang program kecemerlangan Mencapai KPI organisasi Mengupaya organisasi Pengiktirafan Akreditasi Persekitaran kerja yang kondusif Mengawal emosi dalam organisasi Mendengar masalah/mesra dengan staf Menyelesaikan masalah organisasi Bezakan tanggungjawab dengan urusan peribadi Melakukan perundingan Semangat berpasukan Suasana kerja harmonis Memberi maklumbalas berkesan Amalan Komunikasi berkesan Memacu kecemerlangan Kematangan Emosi Keyakinan diri ORGANISASI

3. Objektif sesi. Menjelaskan perihal : Peranan dan fungsi Gelagat Organisasi - Organizational Behavior (OB) Perbezaan OB dengan Budaya Organisasi - Organizational Culture(OC) Membezakan antara kecekapan dan keberkesanan mengurus Perbezaan individu dan persepsi kakitangan

4. Define Organizational Behavior (OB) Robbins & Judge (2021)

5. Conc: Mengkaji tentang cara kakitangan berfikir, menjiwai dan bertingkah laku, sama ada secara individu atau berkumpulan dalam sesebuah organisasi. Matlamat OB : Memahami gelagat manusia di tempat kerja, di mana kita boleh membangunkan pekerja agar lebih produktif dan gembira. Melahirkan pemimpin yang berkesan – boleh bekerja dengan penuh bermakna Kajian tingkah laku ini- berfokus kepada beberapa hasil seperti sikap kerja (kepuasan dan komitmen organisasi) dan prestasi kerja.

6. Define Organizational Behavior (OB) What people do Organizational Performance

7. Organization Group Individual Organization Culture 1- Communication 2- Managing groups and teams 3- Conflict and negotiations 4- Making decisions 5- Leading people within organizations 6- Power and politics 1- Understanding people at work 2- Individual attitudes and behaviors 3- Theories of motivation 4- Designing a motivating department 5-Managing stress and emotions Managing Demographic and cultural diversity

8. Organizational Performance Personality Motivation Stress Leadership Conflict Other Relevant Behavior LINKAGES BETWEEN OB AND ORGANIZATIONAL PERFORMANCE

9. Organizational Behavior vs. Organizational Culture Organizational culture refers to qualities of the workplace itself that influence its employees, Organizational behavior refers to the resulting behavior of the people within it. Organizational culture includes factors such as core values , the company’s mission statement and expectations of the employees . It defines the identity and how it wants to be perceived. 

10. MANAGING FOR EFFECTIVENESS & EFFICIENCY Enhance human behavior and promote citizenship Minimize dysfunctional behavior Drive strategic execution Managers’ Goals 01 02 03

11. Keberkesanan: Doing The Right Things ( Melakukan perkara yang betul) Kecekapan: Doing Thing Right ( Melakukan perkara dengan betul)

12.                 Effectiveness                      Efficiency Effectiveness is about accomplishing a task or producing a desired result Efficiency is about performing a task in a best possible manner Being effective means doing the right things Being efficient means doing things in right manner Effectiveness focuses on producing the result Efficiency focuses on completing task using minimum time, effort and resources It is not process and time oriented It is process and time oriented (process) Effectiveness has no/less economic sense Efficiency has higher economic sense It is result oriented (Target ) It is yield oriented (Hasil) It refers to the usefulness of a thing ( merujuk kepada kegunaan sesuatu perkara ) It refers to the way in which something is done (merujuk kepada cara sesuatu dilakukan) Bermakna apabila menghasilkan tahap kejayaan yang lebih baik dan tinggi Bermakna apabila terdapat sedikit sahaja pembaziran kewangan dan sumber tenaga yang tidak perlu.

13. Enhance human behaviors and promote citizenship Personality : Create and nurture the positive image of personality among employees. Motivation: Can be described as the internal force that leads people to behave in particular ways which can increase the organizational performance. Commitment : The degree to which an employee considers herself a true member of the organization, and intends to stay or attach with the organization. ( Ahli sebenar dalam organisasi – fungsi penuh ) Organizational citizenship: The voluntary behavior of individuals that makes a positive overall contribution to the organization which encompasses all factors outside the strict requirements of the job description.

14.  leadership styles

15. SAY THE COLOR NOT THE WORDS

16. WHAT YOU SEE FIRST

17. Woman with ponytail. If you saw the young woman first, it indicates you are more optimistic, full of positive energy, happy and a bit impulsive/intuitive. Slumbering old man. If you initially saw the old man in the picture, it indicates you are more experienced and tend to think critically and see things from all angles. Loyal and have strong leadership skill.

18. WHAT YOU SEE FIRST

19. Did it seem that the cat was climbing the steps? You don’t pay attention to detail. You’re probably a disorganized or a naive person. You believe what you see, and this makes you love life and escapes you from worry. Did it look like the cat was descending the steps? You’re either a very attentive individual or you have great intuition. You pay a lot of attention to detail and carefully examine important questions without relying on luck to help you solve them .

20. CONCLUSION 1. All these images illustrate the point that there are multiple perspectives to take into account before reaching a conclusion 2. This is important to always keep in mind before drawing a hardline stance on anything. 3. Try to keep an open mind and see what else you might find by looking at everything from different angles.