Breakfast Basic Service Sequence.pptx...

How to service daily breakfast in restaurant

1. Breakfast Service Sequence

2. Ideal Assignment based on old hotel management Leader 1 Greeter 1 Tea & Coffee Runner 2 Buffet Checker 1 Clear up Table 2 Set up Table 2 Bushboy 1 Polishing 1 Total Manning 11

3. At the end of the discussion : 1. identify the key steps in serving breakfast . 2. know what the things needs to be done. 3. give an excellent breakfast service to the guest. We will be able to:

4. Goal: To build guest LOYALTY

5. Steps for EXCELLENT breakfast service. Greet The Guest Seat The Guest Offer Tea or Coffee Dish out Soiled Plate Refill Tea or Coffee Present The Bill Bid Farewell Opportunity to check guest satisfaction are in the 4 until 7 steps

6. Step 1

7. GREET THE GUEST 1

8. Step 2

9. SEAT THE GUEST 2

10. STEP 3

11. OFFER TEA OR COFFEE 3

12. If the coffee or tea was not served…

13. STEP 4

14. DISH OUT SOILED PLATES 4

15. STEP 5

16. REFILL TEA OR COFFEE 5

17. STEP 6

18. 6 PRESENT THE BILL

19. STEP 7

20. BID FAREWELL 7

21. DO NOT forget the basics Greet Eye contact Stay in the dining area as often as possible Use the guest name if possible Maintaining the table before, during, and after service Buffet refilling Cleanliness

22. DO NOT forget the basics Greet Eye contact Stay in the dining area as often as possible Use the guest name if possible Maintaining the table before, during, and after service Buffet refilling Cleanliness

23. LOYAL GUESTS!

24. QUESTIONS?