Bridges - Managing Transitions

A presentation summarizing the book Managing Transitions by Bill and Susan Bridges.

1. July 22, 2019 [email protected] x3542 Kevin Thomas Learning & Development Manager Managing Transitions by William Bridges

2. Change vs Transition There’s a human element to change Rushing undermines change Overarching Principles

3. Basic Model

4. Making It Becoming an Institution Dreaming the Dream Launching the Venture Getting Organized Closing In Dying Organizational Life Cycle

5. Those most at home in one phase will be most uncomfortable in the next. Each phase creates challenges that can’t be handled without a phase shift To move on to the next phase, you must let go of what got you this far. Troubled times often indicate a phase shift is happening Laws of Organizational Development

6. Path of Renewal Dreaming the Dream Launching the Venture Getting Organized Making It Becoming an Institution Path of Renewal Beginning Anew

7. What is it time to let go of? What will people need as we enter an uneasy time of transition? What behaviors will be needed in the renewed organization? Path of Renewal: Key Questions

8. Basic Model

9. Letting Go

10. There’s always a good bye It is an emotional process It can’t be rushed Change leaders support people through this process Letting Go

11. Anger Bargaining Anxiety Sadness Disorientation Depression The Emotions of Letting Go

12. Loss inventory: Identify who is losing what Acknowledge losses openly and empathically Compensate for losses where possible Communicate: many times, in many ways, be redundant Define what’s over and what isn’t Use rituals to honor the past, acknowledge losses Emphasize the continuity of what matters most Letting Go: The Change Leaders Role

13. Neutral Zone

14. ↑ Anxiety ↓ Motivation ↓ Attendance ↓ Productivity ↓ Teamwork ↓ Resiliency What to Expect in the Neutral Zone

15. Create temporary systems Help people stay connected Establish a transition monitoring team Encourage creativity Neutral Zone: The Change Leaders Role

16. The New Beginning

17. Purpose Picture Plan Part 4 Ps of Successful Beginnnings

18. Clearly id behaviors needed Reinforce the new beginning Be consistent Ensure quick successes Symbolize the new identity Celebrate success New Beginning: Change Leader’s Role

19. Kevin Thomas, [email protected] , x3542 Managing Transitions by William Bridges Program evaluation form Program materials