Everything you need to know about the importance of including expert commentary in pitches and a step-by-step guide showing you how to implement it.
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Added: Oct 06, 2022
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The value of expert comment for pitches and how to implement it effectively Slideshare.Net/ SurenaChande @ Su renaChande Surena Chande Freelance Journalist & Copywriter
I’m a freelance Journalist and Copywriter with over 10 years of experience
As a journalist, I’ve received my fair share of pitches…
…and have also sent out thousands of my own pitches during my time working in Digital PR
While we’re giving your clients coverage, you’re providing balance to our stories
As well as providing our readers with valuable insights and advice
However, I’ve seen some excellent and genuinely useful tips and knowledge shared as expert commentary…
…b ut have also received quotes and advice so generic, that I could have come up with it myself
Journalists are under a lot of pressure. We don’t have long to write stories and secure expert comment
Why?
Requests from senior Editors Story count targets Three news meetings each day PLUS prep Forward-planning meetings Ad-hoc chats and mentoring young writers
…and, some need to pencil in time for a Twitter rant about the cheek of polite PRs daring to ask if they’re well!
So, from outlining exactly why expert commentary is important
To revealing a step-by-step, no-holds-barred guide surrounding exactly how to implement it
I’ll be sharing every secret and tip I know about utilising expert commentary in outreach
Why is expert comment important in pitches to journalists?
In my opinion, expert comment is VERY important in pitches
I’ve missed out on links because a client couldn’t provide expert comment fast enough…
… but have also secured links simply from providing a quote or two
Sharing insightful expert quotes or tips in your pitches allows the journalist to form a better story
Most journalists who write news stories and features include quotes from experts that they have sourced
However, as I mentioned, we’re extremely time poor and appreciate any help we can get
While we present the news to our readers, we aren’t experts on every single topic
Google Helpful Content Update and the 2018 E-A-T update = Trustworthy and expert-guided content is more important than ever before
Churning out articles with minimal expertise and authoritative input just won’t cut it anymore
Particularly when it comes to health- or finance-related stories…
Expert insights and tips, rather than opinion or a single source, can help to combat this
Not only is it essential for SEO purposes, but our readers also benefit vastly from it
As journalists, we are measured on: Pageviews Bounce rates Comments Social media shares
When re levant and newsworthy stories feature tips and expert insights, it can lead pageviews to skyrocket
This is due to readers: Having the opportunity to learn Receiving insights that they would not have had otherwise Hearing from experts they do not have daily access to
When this is done effectively, it can lead to…
Higher pageviews More loyal readers Google viewing our content and publication as more trustworthy
How to implement expert commentary from start to finish
There are two routes you can take with expert comment
Depending on your targets and the client’s flexibility, these can be utilised in tandem or separately
I’ll be talking you through…
What makes the best quotes, and how to secure them
How to package up the quotes
How to have your client selected over everyone else – sometimes, repeatedly
But before you can live your happily ever after, with link targets smashed…
…it all needs to ideally begin with a conversation with your client
Step 1: Getting your client on-side
Book in 30 minutes to an hour with your client next week to talk them through the value and benefits of expert commentary
When I put out a #JournoRequest on Twitter, this is what happens within minutes
I’ll usually have an expert secured within 5 to 10 minutes, so you need to be fast!
When s peaking to your client, try to follow this system
And, go a step further by asking them to prepare (or sign off) quotes about stories that are regularly in the news cycle
Popular topics include: Budget announcements Energy bill price hikes Sustainability Seasonal trends e.g. spring cleaning or tips on heating your home for less in the winter Days/events e.g. Dry January, Stoptober etc.
If you haven’t already, set up relevant alerts for #JournoRequest
As an outreacher, I previously used IFTTT (If This Then That)
I set it up to notify me when keywords such as ‘doctor’ or ‘medical expert’ were mentioned alongside ‘#journorequest’
Emails would then come through and I’d quickly reply to the journalist’s tweet to let them know I could help
I’d ask for their questions, deadline and email, and get to work
The next step would be contacting the relevant stakeholder within our client’s company, and informing them of the request, along with the deadline
I’d ask them to respond within 30 to 40 minutes to allow time for clarification or tightening up the quotes
This is also a great option for if you’re working with smaller clients
Speed isn’t the only factor that journalists will consider…
It’s also t he quality and relevancy of the expert, and whether the PR is reliable or if we’ve worked with them before
It’s handy for you to communicate with us throughout the sign-off stage
Step 2: Securing the best quotes
Your client’s first instinct, when providing expert comment, is to sell and promote
It’s your responsibility to educate them and assist them with producing quotes that are helpful and usable
Here’s the golden formula
Amy Packham, Chief Editor at Smiley News and former Life Editor at HuffPost UK revealed exactly what she looks for…
“Expert comment is everything – it is a service to our readers, to give updated, reliable, and honest information . “It gives our stories weight and validity , and ensures we become a trusted source on that topic .
“ For me, I love when expert comment gives you information you don’t expect . For example, we all know that “walking, nature, and eating healthily” is proven to be good for our mental health – but what about the more specific, unknown, unexpected expert tips ?
“ We don’t want to give readers information they’ve read already – we want to give readers tips and information they haven’t heard before . We want them to see our publication as something that serves them up something new! ”
While coverage and backlinks are important, remember you’re contributing to a conversation and sharing knowledge
Don’t Google something, rewrite the featured snippet and send it to me dressed up as expert comment
Journalists know how to use Google!
Share these points with your client, and always keep them in mind if you’re preparing a quote on their behalf
When you read your client’s quotes and tips back, do you feel as though you’ve learnt anything?
Have you come away from it feeling as though you’ve understood the topic better?
If you have, send that email!
If not, don’t be afraid to go back to the client and tell them, politely, to up their game
Here are some great examples of expert commentary I’ve received for my articles
She explains: “You may have no problems at all, while others may have a few days of feeling a bit achy. However, that usually subsides within about 24- to 48-hours.
“ Some people may feel a bit worse for the next week, but there's nothing you can do to avoid the side effects other than avoiding doing anything too strenuous for a couple of days if you are feeling unwell.”
Giulia tells Metro.co.uk: “I’d recommend taking magnesium throughout the year, not just as we approach the winter months. “ Magnesium deficiency is fairly common and considering that it’s the second most prevalent electrolyte in the human body, we need to make sure to always top it up.”
Step 3: How to pitch your quotes
You should finally have some fabulous quotes that are ready to fire out to a journalist or a media list
However, I frequently get asked HOW these should be slotted into a pitch
I, personally, believe these should be within the email body copy, alongside your story and/or data and other assets
Outreachers, I promise you this… The fewer the attachments, the better!
We have 30 seconds to scour through your pitch – if not less – and need to suss out if you’ve given us everything we need
To-the-point intro The ‘why’ and ‘how’ Key data/findings Tables – we love these!
Where to access additional assets Expert input Where to link to Written by Jennifer Jordan at Evolved Search
Alternatively, I would add a line in my pitches reading:
“Please find further data and expert comment, from psychologist and author XXXX, below.”
I’m also asked about how long quotes need to be…
The honest answer? It doesn’t matter as long as it has the crucial elements
Remember, some journalists have a general story length to meet – whether it’s 12 lines, a minimum of 450 words etc.
It’s better to include a lengthier quote with a tad more information, than stripping it back and leaving us with too little
As well as adding value to our stories, quotes help us to pad our articles out, so sometimes we’ll have the ability to pop in more expert comment
If the expert comment is extra-long, use the line I previously mentioned and…
Add a subhead towards the end of the pitch reading: Further expert quotes
Finally, to save us time, tell us: Where to link to Along with your expert’s: Full name Position Anything else that may be relevant or worth highlighting
Bad example: “Surena Chande, Marketing Manager at X” Good example : “Surena Chande, Sleep expert and author of ‘How to sleep better’ at Beds ‘R’ Us”
Do not be afraid to ask for links to credit your client
As I mentioned, the relationship is a two-way street
While we have pageview targets, you have link and coverage targets
The way I typically did this when outreaching, was writing: “Please credit our client with a link to XXXX”
Or: “If you use any information or data from this pitch, please credit with a link to XXXX”
Summary
Journalists are under a lot of pressure and are extremely time poor
Providing us with expert comment in your pitches is invaluable – try to include it in every pitch possible
Make your life – and our lives – easier by educating your clients and building an efficient expert comment process
Set up IFTTT alerts , so that you can acquire non-campaign links for your clients
Though, please don’t pitch us generic tips and quotes
Do include quotes within the body copy of the email and signpost this in the intro
Do not be afraid to ask for links, it’s a two-way street
Thank you!
For any further questions get in touch @SurenaChande on Twitter
Additional resources: An article dedicated solely to utilising expert comment from my time at Re:signal All of my Digital PR tips, tricks and advice from the BuzzStream blog