BSNL SMART vPBX presentation very useful for engg students

Smart PBX

1. Mobility based Cloud PBX Handcrafted solutions for Enterprise Customers CS369

2. What is SMART vPBX? Smart vPBX ( Virtual Private Branch Exchange ) is a PBX without a PBX box but answers all calls and routes them to the right department or user extension Most suitable for Enterprises with higher numbers of on-the-move workforce and work-from-home situation Easy to install, Secure, Scalable & Affordable which makes it best suited for MSME Business Enterprises DEVICE AGNOSTIC NETWORK AGNOSTIC OS AGNOSTIC

3. Simple, Asset Light Available on App Store and Play Store Self configuration Monthly Subscription From To Complex , hardware based require infra like UPS CAPEX + recurring OPEX (AMC/ electricity Physical on-premise IT resource for Backend configuration Traditional PBX Vs BSNL SMART vPBX

4. ~ 6.3 Crore Medium, Small & Micro Businesses >$1.5 trillion Contribution to India GDP 18.5% YOY Growth Rate The target users for this offering is the MSME segment. It can also be offered to the large enterprises with more fleet on street. Being scalable, it is easier for growing setups. The growing base of MSME across the states is expected to drive the demand of Smart vPBX services… Targeted Users- MSMEs

5. BSNL SMART vPBX - Benefits to Customers Minimal Investment with Zero Capex Never to miss a business call / opportunity Enhanced Caller Experience through Virtual Receptionist Enhanced Workforce Productivity Minimal support - Self management of features/ extensions Simple user interface Simple sign up - through the Google play store or Apple app store

6. BSNL SMART vPBX - Salient Features ( through Mobile App, PC App, and Web Browsers) Voice / VoIP Calling Audio, web, and video conferencing Instant message, Chat and Rich Communication Services (RCS) Call recording Create and Manage multilingual Auto Attendants / Virtual receptionist Multilingual Personalised Multilevel IVRS Call hooks/API’s for enterprise CRM integration Basic Telephony & Supplementary Services

7. BSNL SMART vPBX - Key functionalities of Mobile APP Accessible by the customer through the Google play store or Apple app store Mobile app shall be able to make calls to PSTN/ Mobile/ any existing PBX App to App Calling Audio Conferencing Meeting alerts/ notifications

8. BSNL Partner Customer end Points NGN Core Server Security Softphone for Cloud PBX Mobile Desktop Mobile Desktop Private Micro, Small & Medium Enterprises Government Enterprises Secure VPN* Secure VPN (optional) * Secure VPN as demanded by the enterprise Reach Out SIP or IP Cloud PBX – Voice & Video

9. BSNL SMART vPBX vs Competitors’ Offerings Parameter TATA VI Airtel Jio BSNL Name of the Service Smartflo Cloud Telephony Solution Airtel IQ Cloud PBX service with Fixed Mobile Convergence Smart vPBX Main enterprise number Landline number series Mobile number series Landline number series Landline number series Landline number series Mobile app availability NO NO NO NO YES Desktop app availability NO NO NO NO YES Browser availability (Under dev) NO NO NO YES Extension configuration The extension is the mobile phone of the enterprise employee The extension is the mobile phone of the enterprise employee The extension is the mobile phone of enterprise employee The extension is the mobile phone of enterprise employee The extension can be 1.Mobile phone of customer employee 2. Mobile app 3. Desktop app 4. Browser

10. MSME Introductory Plans MSME & Introductory Plans MSME Plans Bharat Enterprise - Basic Bharat Enterprise - Value Cloud based Voice PBX (Bundle)     Monthly Plan rental in Rs. Per month ₹ 1100 ₹ 2200 Centrex Calling Unlimited Unlimited BSNL/Other Network Monthly Free Calls (Local + STD) in Rs. ₹ 2222 ₹ 4444 No of digital extensions (works on IP phone, mobile app or PC) 4 8 SIP Channels 1 2 Minimum subscription period 3 months 3 months Add-on Services     Call charges (Local + STD) in Rs. Per min (60 Sec Pulse) ₹ 0.7 ₹ 0.7 Additional digital extension in Rs. Per month ₹ 125 ₹ 125 Voice mail per extension per month in Rs. ₹ 140 ₹ 140 Digital Assistant (per month.) ₹ 150 ₹ 150 Audio Conferencing ( Toll Free Dial-In Number in Rs. Per month) NA ₹ 299 Other plans for medium & Small Enterprises as per the approved card rate

11. BSNL SMART vPBX - Marketing Strategies Cloud PBX Franchisee for BSNL Circle - M/s Eastside Franchisee will sell through channel partners & direct sales network BSNL EB team will bring business The targeted customer segments are any business with distributed branch/ office/ mobile work force. Initial focus will be on: Distribution & logistic services Financial services Health care services Govt/ PSU/ Bank: Connecting customers with field officials or branch offices distributed across multiple districts & Talukas