Business basics wb
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About This Presentation
Business basics workbook
Slide Content
NEW EDITION
a
À jui f oe
=
»
Business
Basics
Workbook
David Grant and Robert McLarty
a
À jui f oe
=
»
Business
Basics
Workbook
David Grant and Robert McLarty
Business
Basics
Workbook
David Grant and Robert McLarty
OXFORD
Basics
Workbook
David Grant and Robert McLarty
OXFORD
Contents
Unit
Unit
Unit
Unit
Unit
Unit
Unit
Unit
Unit
Unit 1
Unit 12
Answer Key
You and your company
Preparing a trip
Away on business
Visiting a company
New developments
Arrangements
Describing and comparing
Life stories
Dealing with problems
People at work
Getting a job
The world of work
Unit
Unit
Unit
Unit
Unit
Unit
Unit
Unit
Unit
Unit 1
Unit 12
Answer Key
You and your company
Preparing a trip
Away on business
Visiting a company
New developments
Arrangements
Describing and comparing
Life stories
Dealing with problems
People at work
Getting a job
The world of work
1.1 People in business“
EI Talking about
people
You and your company
© Look at this ist of participants for an IT conference in To
information below to help you fl nthe gaps asin the exa
Ms Isitats fist name is Minako. The translator is twenty-eight.
Minato and Alicia are colleagues. Minako and Miho are both Japanese.
The Spanish woman ives with Igr. Igor and Miho are the same age.
Me Nanni à salesman.
a tea | too Claudio — Alca
‘shkazi—Teploukhin
Company Telelonica RC sony
on Systems Engineer Ssesman Designer
ationaty Japanese Russn alan Spanish
Residence Barona > Rome Ma
> Answer these questions
1 What nationaiyis gor
Where i Alicia from?
What is Minako job?
How old is Claudio
5. Where does Miho lve?
Who do Minako and Alicia work for?
EI Talking about
people
You and your company
© Look at this ist of participants for an IT conference in To
information below to help you fl nthe gaps asin the exa
Ms Isitats fist name is Minako. The translator is twenty-eight.
Minato and Alicia are colleagues. Minako and Miho are both Japanese.
The Spanish woman ives with Igr. Igor and Miho are the same age.
Me Nanni à salesman.
a tea | too Claudio — Alca
‘shkazi—Teploukhin
Company Telelonica RC sony
on Systems Engineer Ssesman Designer
ationaty Japanese Russn alan Spanish
Residence Barona > Rome Ma
> Answer these questions
1 What nationaiyis gor
Where i Alicia from?
What is Minako job?
How old is Claudio
5. Where does Miho lve?
Who do Minako and Alicia work for?
© Complete these questions and answers, sin the example
1. 1 Minako Spanish? Pan
re gen. Search No, Im not.
Is Alicia weny-cig
Yes he is
Are Miho and Minako Japanese?
6 Ate Igor and Miho twenty?
EX Introductions At he conference, Minako, Alicia, and Igor meet. Complete the dialogue below
Ar gore "to my colleague, Minako.
1: How 223 Igor
Me Pleased À igor. My Minako
1: What ”
Ms Tima systems analyst What
1: lim an engineer with Telefonica in Madri. Where
M > in Barcelona
1
1 Question making Match the questions onthe left with the answers onthe right, a in the example
Ie she married? No, theyre not
Where ate you from? No shes colleague
Ishe new? No single.
4 she your boss? No, he st. He's German,
5 Whats your job? Fm from Sweden,
Are they here? Fm a designer.
How old are yout 8 Neatly forty
8 IsheDutch? Yes het
El Pronunciation @ Find the other eters in the alphabet if there are any) with he same sounds as
the eters below. Weite them in column A of the table below as in the examples
AAA OA
A ete. Peg
© ind words in the box below withthe same sounds as the letters above, Writ
them in column B, a in the example. There ae two words for each eter
French line mom bar do go ate
tam gt men nen week ar
You and your company 5
1. 1 Minako Spanish? Pan
re gen. Search No, Im not.
Is Alicia weny-cig
Yes he is
Are Miho and Minako Japanese?
6 Ate Igor and Miho twenty?
EX Introductions At he conference, Minako, Alicia, and Igor meet. Complete the dialogue below
Ar gore "to my colleague, Minako.
1: How 223 Igor
Me Pleased À igor. My Minako
1: What ”
Ms Tima systems analyst What
1: lim an engineer with Telefonica in Madri. Where
M > in Barcelona
1
1 Question making Match the questions onthe left with the answers onthe right, a in the example
Ie she married? No, theyre not
Where ate you from? No shes colleague
Ishe new? No single.
4 she your boss? No, he st. He's German,
5 Whats your job? Fm from Sweden,
Are they here? Fm a designer.
How old are yout 8 Neatly forty
8 IsheDutch? Yes het
El Pronunciation @ Find the other eters in the alphabet if there are any) with he same sounds as
the eters below. Weite them in column A of the table below as in the examples
AAA OA
A ete. Peg
© ind words in the box below withthe same sounds as the letters above, Writ
them in column B, a in the example. There ae two words for each eter
French line mom bar do go ate
tam gt men nen week ar
You and your company 5
1.2 You and your company -
Look at this article about Michelin, he famous tyre-manufactrin
using words from the box below. The ist ete ofeach
EI Talking about a
company Filin th
publishes
A has ms sus
have
supplies ie sponsors ae
plans employs manages advertises manufactures
Michelin is a famous old family company wit a dynamic young chairman.
Edouard Michelin iS ‘he great-grandson ofthe founder of thie
‘company, whichis based in Clermont Ferrand in the Gente of France,
ve res and 6002.53 them all over te
company espa. LY Á-abs 120000 people and
5 annual sales of over €14 ion. Goodyear and Firestone.
Michelins main competitors, Edouard Michelin.
pany using modern methods At
9 tyes tothe BMW Willams team The company has
Sto develop the
Uniroyal company It
racing
Europe andthe USA but
Asian market, In the USA it
a ot on TV and in magazines and 2.
the famous Michelin guidebooks: Edouard
A ve cren and.
vent alo
Michelin and his
EI Vocabulary ‘Choose the comet word to complete te sentences below; asi the example
The company / sce
Michelin is BMW Willamss ye buyer
Michelin ges / owes / owns Unioyal
Michel's head oc / head hunter / he
tors competitive are Good)
6 Yeu and your company
Look at this article about Michelin, he famous tyre-manufactrin
using words from the box below. The ist ete ofeach
EI Talking about a
company Filin th
publishes
A has ms sus
have
supplies ie sponsors ae
plans employs manages advertises manufactures
Michelin is a famous old family company wit a dynamic young chairman.
Edouard Michelin iS ‘he great-grandson ofthe founder of thie
‘company, whichis based in Clermont Ferrand in the Gente of France,
ve res and 6002.53 them all over te
company espa. LY Á-abs 120000 people and
5 annual sales of over €14 ion. Goodyear and Firestone.
Michelins main competitors, Edouard Michelin.
pany using modern methods At
9 tyes tothe BMW Willams team The company has
Sto develop the
Uniroyal company It
racing
Europe andthe USA but
Asian market, In the USA it
a ot on TV and in magazines and 2.
the famous Michelin guidebooks: Edouard
A ve cren and.
vent alo
Michelin and his
EI Vocabulary ‘Choose the comet word to complete te sentences below; asi the example
The company / sce
Michelin is BMW Willamss ye buyer
Michelin ges / owes / owns Unioyal
Michel's head oc / head hunter / he
tors competitive are Good)
6 Yeu and your company
IB An interview Person B works for Michelin. He staking about his job. Complete the
dialogue
Who do you work fort
mark fer Michelin!
Is at a French company ?
Where »
[eis based in Clermont Ferrand
What does the company do?
How many... does
About 120.00.
Where nn on
‘We advertise on TV, in magazines and at
2 Clermont
Ferrand?
No, don't. work inthe United States
What .
Am an engineer.
—
EI Famous ‘Complete the word grid with the names of famous companies describe below,
companies asin the example
1 American computer manufacturer
2. famous British sports car company owned by Ford
3 Japanese electronic game manufacturer
3 French mineral water producer
Dutch electronics company
Swiss chocolate company
German electronics and engineering company
famous lan industrialist
You and your company 7
dialogue
Who do you work fort
mark fer Michelin!
Is at a French company ?
Where »
[eis based in Clermont Ferrand
What does the company do?
How many... does
About 120.00.
Where nn on
‘We advertise on TV, in magazines and at
2 Clermont
Ferrand?
No, don't. work inthe United States
What .
Am an engineer.
—
EI Famous ‘Complete the word grid with the names of famous companies describe below,
companies asin the example
1 American computer manufacturer
2. famous British sports car company owned by Ford
3 Japanese electronic game manufacturer
3 French mineral water producer
Dutch electronics company
Swiss chocolate company
German electronics and engineering company
famous lan industrialist
You and your company 7
1.3 Company facts and figures
E Reading
AXEL SPRINGER VERLAG
Vista sone ol Europe lr
ne Springe esas put
a Se mos maus produ Bi
a aid nevpapes wich has 45
Pare The company din Br
wa pls 12000 pape. paies 180
opp mas en cu
ayant over 30% of the
a KirchGnippe has about 0%
era TV tations and
aps
pe re
"he pup ome amet
nun companies.
ean ie ci
Ee
Read these texts about a German media group and an Italian vehicle manufacture.
Fiat SpA
m based rn
1 Activ Atomobi posit. ao maneta
satel aed commerce ad cen he
w Omer activites:
Pati a tmp reneaze)
1 Omer: aes Apel ne ea and le
fonder ac Hs omy now oma sou 3 o
€ Turnover €4 tion
1 Employees 20200
1m Subseares:in tes comes
1 Notes: The copan jt e on une es ln
the future plas exar tomates
© Find the numbers below in the texts, and mark them Axel Springer (AS), oF Fiat
(E). Then put them in order of ie from smallest o biggest.
thirty-three
100
four point fi
6 weve thousand
7. forty-five billion
$ vo point eight billion
e million
10. two hundred and twenty
thousand
Are the following sentences rue (E) o false (E?
1. Axel Springer Verlag
Ferrari sa subsidiary of Fat SpA.
The head office of ASV is in Germany
Fiat manufactures tractors,
KirchGruppe owns ASV.
Fiat and ASV both publish newspapers
Bild bas 28 million readers
Gianni Agnel is the founder of Fat
You and your company
E Reading
AXEL SPRINGER VERLAG
Vista sone ol Europe lr
ne Springe esas put
a Se mos maus produ Bi
a aid nevpapes wich has 45
Pare The company din Br
wa pls 12000 pape. paies 180
opp mas en cu
ayant over 30% of the
a KirchGnippe has about 0%
era TV tations and
aps
pe re
"he pup ome amet
nun companies.
ean ie ci
Ee
Read these texts about a German media group and an Italian vehicle manufacture.
Fiat SpA
m based rn
1 Activ Atomobi posit. ao maneta
satel aed commerce ad cen he
w Omer activites:
Pati a tmp reneaze)
1 Omer: aes Apel ne ea and le
fonder ac Hs omy now oma sou 3 o
€ Turnover €4 tion
1 Employees 20200
1m Subseares:in tes comes
1 Notes: The copan jt e on une es ln
the future plas exar tomates
© Find the numbers below in the texts, and mark them Axel Springer (AS), oF Fiat
(E). Then put them in order of ie from smallest o biggest.
thirty-three
100
four point fi
6 weve thousand
7. forty-five billion
$ vo point eight billion
e million
10. two hundred and twenty
thousand
Are the following sentences rue (E) o false (E?
1. Axel Springer Verlag
Ferrari sa subsidiary of Fat SpA.
The head office of ASV is in Germany
Fiat manufactures tractors,
KirchGruppe owns ASV.
Fiat and ASV both publish newspapers
Bild bas 28 million readers
Gianni Agnel is the founder of Fat
You and your company
© Make questions for these answer, asin the example
1 How many people dees. Ase! Springer verlee.emeley?
12,00,
What
eis bilion.
How old
Just over à
How man
180,
Where
Berlin,
Which
La Stampa.
E Vocabulary Complete the able below
fevers Jensen ETT
Emplyejes | Employment
amuse | manutcuring
¿| omen
Complete these sentences using word from the table
SV main activity is
1
2 Fiatisthe of La Stampa newspaper
asv 12,000 people
4 Fat ‘ars and other vehicles.
The family ofthe ‘owns 50% of ASV
About your Complete these sentences about your own company or a company you know
company vel
es based in
The company makes / provides
on company
Irempleys
Iradvertises
You and your company 9
1 How many people dees. Ase! Springer verlee.emeley?
12,00,
What
eis bilion.
How old
Just over à
How man
180,
Where
Berlin,
Which
La Stampa.
E Vocabulary Complete the able below
fevers Jensen ETT
Emplyejes | Employment
amuse | manutcuring
¿| omen
Complete these sentences using word from the table
SV main activity is
1
2 Fiatisthe of La Stampa newspaper
asv 12,000 people
4 Fat ‘ars and other vehicles.
The family ofthe ‘owns 50% of ASV
About your Complete these sentences about your own company or a company you know
company vel
es based in
The company makes / provides
on company
Irempleys
Iradvertises
You and your company 9
2.1 Choosing a hotel
Talking about A busines perso is looking fra hotel in Toyo, Complete the dialogue wth
hotel facilities the words and expressions in the box. Use the hotel information below to help
fs ite thew fs how many ar there any
ae tes theyre is there a there ae
oe
LE MERIDIEN ‘hehe
GRAND PACIFIC Wei
from the centre of
KYO
TORE S Tokyo. thas a
great view of Tokyo
Bay
does it have?
About nine hundred.
11 Restaurants and 2 bars A restaurants?
Fitness centre A 3 eleven. You have a great choice
and Swimming pool spines teed
Business centre ie 7 And Sa swimming pool as weil.
Shops 3 the meeting rooms big?
10 Big enough for eight to ten people
Polite requests @ You are in hotel. Use Gan / Could... oF Can} Could you 210 make
request, as in the example.
1. (have / double room) Gould, 2. Aare.@ duele term. ple?
(dell he price
(give / my room key)
(stay an extra nigh)
(tll / the tie
(pay credit card)
6 (have/ breakfast in my room)
8 (send af
10 Preparing a trip
Talking about A busines perso is looking fra hotel in Toyo, Complete the dialogue wth
hotel facilities the words and expressions in the box. Use the hotel information below to help
fs ite thew fs how many ar there any
ae tes theyre is there a there ae
oe
LE MERIDIEN ‘hehe
GRAND PACIFIC Wei
from the centre of
KYO
TORE S Tokyo. thas a
great view of Tokyo
Bay
does it have?
About nine hundred.
11 Restaurants and 2 bars A restaurants?
Fitness centre A 3 eleven. You have a great choice
and Swimming pool spines teed
Business centre ie 7 And Sa swimming pool as weil.
Shops 3 the meeting rooms big?
10 Big enough for eight to ten people
Polite requests @ You are in hotel. Use Gan / Could... oF Can} Could you 210 make
request, as in the example.
1. (have / double room) Gould, 2. Aare.@ duele term. ple?
(dell he price
(give / my room key)
(stay an extra nigh)
(tll / the tie
(pay credit card)
6 (have/ breakfast in my room)
8 (send af
10 Preparing a trip
1 Word search
I A Letter of
request
© Now match the request in © with the responses below.
Yes, of course Is EL per page
Tm sory, but we only have a singe for tonight
Yes certainly. es seven thie.
Yes ofcourse, Its €63 per night, including breakfast
Tim afraid we only serve meals inthe restaurant.
im sorry, but we only accept cash or traveler's cheques
Yes ofcourse, Can you ell me your room number?
Let me check, sir. So that’s four nights and not three?
Find the words in the square to fil he gaps below: You can read horizontally or
vertical, sin the example.
Hotel facilites ‘Things todo
1 a business centre so ‘100m
a pool © in at reception
à bus to collect your
a room to take the
scr to shower
a mobile to Tv
an electronic to inthe
tosend
Choose the correct wordt fil the gaps in thi ter
Lou / can / outs? boo / pase rate you could song / ove /
ave mo a brochure and pre st or your naw X-Fame range of fre
extinguishers.
(Cou Do / rw 5 you ais let me tol ve / know your terms of
payment for new customers?
Tank Tank / Please” you for your attention.
Wook / 00 / am ® forward to ter hearing answer rom you.
Yous sincerely regards / fatty 90
Preparing a tip 11
I A Letter of
request
© Now match the request in © with the responses below.
Yes, of course Is EL per page
Tm sory, but we only have a singe for tonight
Yes certainly. es seven thie.
Yes ofcourse, Its €63 per night, including breakfast
Tim afraid we only serve meals inthe restaurant.
im sorry, but we only accept cash or traveler's cheques
Yes ofcourse, Can you ell me your room number?
Let me check, sir. So that’s four nights and not three?
Find the words in the square to fil he gaps below: You can read horizontally or
vertical, sin the example.
Hotel facilites ‘Things todo
1 a business centre so ‘100m
a pool © in at reception
à bus to collect your
a room to take the
scr to shower
a mobile to Tv
an electronic to inthe
tosend
Choose the correct wordt fil the gaps in thi ter
Lou / can / outs? boo / pase rate you could song / ove /
ave mo a brochure and pre st or your naw X-Fame range of fre
extinguishers.
(Cou Do / rw 5 you ais let me tol ve / know your terms of
payment for new customers?
Tank Tank / Please” you for your attention.
Wook / 00 / am ® forward to ter hearing answer rom you.
Yous sincerely regards / fatty 90
Preparing a tip 11
2.2 Flying out
IN Telling the time © The times below are writen in the diferent wap Match the mes which as
een Ge | 630 | quarter ps for
ve oy ve 5 preto mini
2 hee tent 1225 [| meet tte
eleven ie SY 2.557 | na pat our
‘Which time in column Bis eft over? Write the matching time expressions in
words in columns A and C
E Travel Read this information about Dubai in the United Arab Emirates. Then il in the
information aps in the sentence below. There Is only one word per gap.
Dubai
(GETTING THERE
Raines operat fights to Dub
its Always fes to or tee fights
pe day fom London.
From Dubai apr to cy entre: km (10
ANS
800. 12.00 Saturday to Wednesday
800-1100
ls there a good choice of fights to Dubai?
Yes the national lines are Gulf Air and Emirates, but you can also go by
British Airways
How does Brits Airways Ay there?
Two or thee times a day
How 2s the airport fom the city centre?
12 Preparing a trip
IN Telling the time © The times below are writen in the diferent wap Match the mes which as
een Ge | 630 | quarter ps for
ve oy ve 5 preto mini
2 hee tent 1225 [| meet tte
eleven ie SY 2.557 | na pat our
‘Which time in column Bis eft over? Write the matching time expressions in
words in columns A and C
E Travel Read this information about Dubai in the United Arab Emirates. Then il in the
information aps in the sentence below. There Is only one word per gap.
Dubai
(GETTING THERE
Raines operat fights to Dub
its Always fes to or tee fights
pe day fom London.
From Dubai apr to cy entre: km (10
ANS
800. 12.00 Saturday to Wednesday
800-1100
ls there a good choice of fights to Dubai?
Yes the national lines are Gulf Air and Emirates, but you can also go by
British Airways
How does Brits Airways Ay there?
Two or thee times a day
How 2s the airport fom the city centre?
12 Preparing a trip
About five kilometres,
And how 3 does it take o get there?
About ten minutes. You have to take a taxi
What about banks? 4 do they open in the morning?
Ateight lock. And they usually 3 at midday
S they open on Friday?
No they arent. Friday ia religious day
Oh, ys, of course. And when 7 shops lose?
At about nine in the evening. But be careful, because some shops are't
Shetween one and four in the afternoon,
Frequency
Match the expressions of frequency on the left with a similar meaning on the
right, as in the example
1 cea minute nearly every day
2 once an hour every three months
3 twicean hour ‘every thirty seconds
3 thre times a day ‘very sixty minutes
sictimes a week ‘every eight hours
twice a month ‘every hundred years
four times a year ‘very half an hour
5 once a century every two weeks
How often do you eat in a restaurant?
6 How often do you go away on holiday?
Preparing a trip
And how 3 does it take o get there?
About ten minutes. You have to take a taxi
What about banks? 4 do they open in the morning?
Ateight lock. And they usually 3 at midday
S they open on Friday?
No they arent. Friday ia religious day
Oh, ys, of course. And when 7 shops lose?
At about nine in the evening. But be careful, because some shops are't
Shetween one and four in the afternoon,
Frequency
Match the expressions of frequency on the left with a similar meaning on the
right, as in the example
1 cea minute nearly every day
2 once an hour every three months
3 twicean hour ‘every thirty seconds
3 thre times a day ‘very sixty minutes
sictimes a week ‘every eight hours
twice a month ‘every hundred years
four times a year ‘very half an hour
5 once a century every two weeks
How often do you eat in a restaurant?
6 How often do you go away on holiday?
Preparing a trip
2.3 Arriving
EI Airports
EI Countable and
uncountable
E Have and
have got
Preparing a trip
The word chain blow shows what you do when you fy to another country
Complet the gaps with these word.
board leo dae
control customs deparure
Kein
ces
Choose the correct word to complete these dialogues
© 8: Do jou have any a luggage to checkin?
A: Yes Thavea/ some suitcase here. Can | have a window sat, please?
B I'm afraid here aren't some / any? more sets bythe window, madam,
© Ke Excuse me. want to buy a/ some“ souvenirs to take home. Are there any
some? souvenir shops near here?
Yes there's a / some very good shop just on the corner
How much / many? time do we have before our train?
Forty minutes.
Do you want another dink?
No. You have a/ ome drink. 1 want to ook in the shops.
1 want to buy some any? wine atthe duty-free. Do you want a / any 1
cigarettes?
Yes please
How much / many do you want - 200 or 3002
A: 200i fine, Here. give you a / some 2 money
Read the text opposite about Airbus Industrie, Find the following numbers and
verte them in igures a inthe example
thirty 22
a hundred and eighty
forty thousand
hundred and eighty-five
EI Airports
EI Countable and
uncountable
E Have and
have got
Preparing a trip
The word chain blow shows what you do when you fy to another country
Complet the gaps with these word.
board leo dae
control customs deparure
Kein
ces
Choose the correct word to complete these dialogues
© 8: Do jou have any a luggage to checkin?
A: Yes Thavea/ some suitcase here. Can | have a window sat, please?
B I'm afraid here aren't some / any? more sets bythe window, madam,
© Ke Excuse me. want to buy a/ some“ souvenirs to take home. Are there any
some? souvenir shops near here?
Yes there's a / some very good shop just on the corner
How much / many? time do we have before our train?
Forty minutes.
Do you want another dink?
No. You have a/ ome drink. 1 want to ook in the shops.
1 want to buy some any? wine atthe duty-free. Do you want a / any 1
cigarettes?
Yes please
How much / many do you want - 200 or 3002
A: 200i fine, Here. give you a / some 2 money
Read the text opposite about Airbus Industrie, Find the following numbers and
verte them in igures a inthe example
thirty 22
a hundred and eighty
forty thousand
hundred and eighty-five
AIRBUS
“OUNDED in 1970, Abus sel planes o more han 180 seis
not wide, Base nTelos, Franc, kia ul nen
Organ, plying sound 40,000 people of evr 30 erent
tories, shareholders ar o dng Europea rose
span European Aeon Detnce and pace Company
Ta (EADS) (804) nd AE Systems ole Unite Kingdom (208)
lbs product nes ded nove ar ais - he A820
Fam A318/A319/A320/A32) vá 107-185 set, he
A000/A310 Fay wth 20-266 ets, dhe A330/A340 For
wt 253-360 seats. response o market demand fo very high capac arf, Arbus so developing the AU Fay,
Haring wth 555 sents. 30 yes of pean, Arbus ha reed order or ome 4000 ea
bus hs tries al mer Europe, uns nthe United Stes and Cha, replies in Sydney. Toyo Sapo
"New Debi, Moscow, Brussels 296 Dual spre ars centres Hamburg, Frank sh, Being and Spore, and
ring canes in Tole, Mami and eg
© Now choose the correct word to complete the questions, a in the example
‘Then answer the questions.
1 How many customers does Airbus gota worldwide?
Does / Hasit got any American shareholders
How many European shareholders does /hasit have?
Have / Has the shareholders got the same share in the company?
How many employees has / does the group have?
Do / Does A300 planes have more than 200 sats?
How many spare parts centres has the company go / ge?
Where docs / has the company got training centres?
Preparing a trip
“OUNDED in 1970, Abus sel planes o more han 180 seis
not wide, Base nTelos, Franc, kia ul nen
Organ, plying sound 40,000 people of evr 30 erent
tories, shareholders ar o dng Europea rose
span European Aeon Detnce and pace Company
Ta (EADS) (804) nd AE Systems ole Unite Kingdom (208)
lbs product nes ded nove ar ais - he A820
Fam A318/A319/A320/A32) vá 107-185 set, he
A000/A310 Fay wth 20-266 ets, dhe A330/A340 For
wt 253-360 seats. response o market demand fo very high capac arf, Arbus so developing the AU Fay,
Haring wth 555 sents. 30 yes of pean, Arbus ha reed order or ome 4000 ea
bus hs tries al mer Europe, uns nthe United Stes and Cha, replies in Sydney. Toyo Sapo
"New Debi, Moscow, Brussels 296 Dual spre ars centres Hamburg, Frank sh, Being and Spore, and
ring canes in Tole, Mami and eg
© Now choose the correct word to complete the questions, a in the example
‘Then answer the questions.
1 How many customers does Airbus gota worldwide?
Does / Hasit got any American shareholders
How many European shareholders does /hasit have?
Have / Has the shareholders got the same share in the company?
How many employees has / does the group have?
Do / Does A300 planes have more than 200 sats?
How many spare parts centres has the company go / ge?
Where docs / has the company got training centres?
Preparing a trip
3.1 Finding your way
I Giving directions
16. Away on business
I Giving directions
16. Away on business
[El Giving advice some advice for giving a presentation. Choose verbs from the box below
Bar) | è
emule) >
5 vie ook ite speak
ask md check pause
ee
Secrets of a successful presentation
3 vial iformatn to state your presentation and
that everbody an ead it.
100 qui every to mites o ghe
time to think about what yee saying.
9 your ueno walt un he end to ask quests.
© questions irmedatey
1 Formal and Here re two letters confirming a future vi, but hey are mixed up. One is
informal letters formal and one is informal Decide which letter each sentence or phrase comes
then put them in he right orde as inthe example
Formal eter
you hare à moment? Hare à good journey | 1
1 would be grateful if you coma
me hope you hare a safe :
RS vo ser company, Dear Mrs Wenger Wiliam Callas
best regaras ea
Please do not hesitate to contact us if you
wich to make any changes.
naa ATI 5 pro ie mero ata
A ab your Welt on 23 Ma
Here are the details of your visit next week cacy
Sie me a call # you want to change anything
WU be nice to seo you again.
‘Away on business 17
Bar) | è
emule) >
5 vie ook ite speak
ask md check pause
ee
Secrets of a successful presentation
3 vial iformatn to state your presentation and
that everbody an ead it.
100 qui every to mites o ghe
time to think about what yee saying.
9 your ueno walt un he end to ask quests.
© questions irmedatey
1 Formal and Here re two letters confirming a future vi, but hey are mixed up. One is
informal letters formal and one is informal Decide which letter each sentence or phrase comes
then put them in he right orde as inthe example
Formal eter
you hare à moment? Hare à good journey | 1
1 would be grateful if you coma
me hope you hare a safe :
RS vo ser company, Dear Mrs Wenger Wiliam Callas
best regaras ea
Please do not hesitate to contact us if you
wich to make any changes.
naa ATI 5 pro ie mero ata
A ab your Welt on 23 Ma
Here are the details of your visit next week cacy
Sie me a call # you want to change anything
WU be nice to seo you again.
‘Away on business 17
3.2 Going out
DI Free-time cs
En >?
1 pub / bar 3 housework
at
6 fishing 7 shopping 8 =
© Look tthe activities in the pictures. Fi in the correct verb to describe them, as
in the example, Choose between the following
10 stand ® goto he py
© Now make tru sentence about yourself. asin the example, How often doy
do these activities? Choose from the expressions below
= lt veyoten chen qa ee,
ante. often play terne
EI Like and would @ Choose the correct word or expresion in ti
like Lite /'4 ike working for my company
1 mount / don like o be a politician,
1 ke ike to go to France for my next holidays.
“They dont / would’ like going out to restaurants,
Do/ Would you ike something to drink?
1
5 What do/ woul you like to d this evening?
7. What sort of things do / would you like doing in your fe time?
18 Away on business
DI Free-time cs
En >?
1 pub / bar 3 housework
at
6 fishing 7 shopping 8 =
© Look tthe activities in the pictures. Fi in the correct verb to describe them, as
in the example, Choose between the following
10 stand ® goto he py
© Now make tru sentence about yourself. asin the example, How often doy
do these activities? Choose from the expressions below
= lt veyoten chen qa ee,
ante. often play terne
EI Like and would @ Choose the correct word or expresion in ti
like Lite /'4 ike working for my company
1 mount / don like o be a politician,
1 ke ike to go to France for my next holidays.
“They dont / would’ like going out to restaurants,
Do/ Would you ike something to drink?
1
5 What do/ woul you like to d this evening?
7. What sort of things do / would you like doing in your fe time?
18 Away on business
© Mach questions 5, 6, and 7 in © to answers a. There ae two possible
answers foreach question.
Yes please, What have you got
1b Just stay at home, think
Working around the house, o in the garden
4 don't know Do you have any ideas?
Nov thanks,
£ Ws often nice to go somewhere and se something diferent.
Telephone talk In this telephone dialogue the underlined expressions are impolite or incorrect.
Find better expression, as in the example
A Hallo. Are vou Petra Semlersserean? 1 Ze that
Yes kame 2
Locanto speak to Petra, pease, 3
Whats your name? 4
Ws Simon Fuller
Maita moment
ok
Excuse me she's in a meeting
Yowell her to call me back
‘whats your number?
OK Lehe. o
Goo 10
E Pronunciation For each group of words or letters below ice the item where the underined
leters ae pronounced ifferenthy from the others, as in the example.
ge win
bah with
8
thanks theatre this
1 a K
might Julian wine des
closes likes watches ashes
Away on business 19
answers foreach question.
Yes please, What have you got
1b Just stay at home, think
Working around the house, o in the garden
4 don't know Do you have any ideas?
Nov thanks,
£ Ws often nice to go somewhere and se something diferent.
Telephone talk In this telephone dialogue the underlined expressions are impolite or incorrect.
Find better expression, as in the example
A Hallo. Are vou Petra Semlersserean? 1 Ze that
Yes kame 2
Locanto speak to Petra, pease, 3
Whats your name? 4
Ws Simon Fuller
Maita moment
ok
Excuse me she's in a meeting
Yowell her to call me back
‘whats your number?
OK Lehe. o
Goo 10
E Pronunciation For each group of words or letters below ice the item where the underined
leters ae pronounced ifferenthy from the others, as in the example.
ge win
bah with
8
thanks theatre this
1 a K
might Julian wine des
closes likes watches ashes
Away on business 19
3.3 Eating out
BY Restaurant Choose two words foreach question, as in the example, One word is eft, What
words sit
nie eme mem malte chef
Sorbet glass oniom peur fork
cheese juice wine cum cup
chicken orange def frit salad
types of vegetable des
types of meat
types of drink
dairy products (made from milk
you use these for drinking
You eat with these
they work ina restaurant
types of desert,
types of frit
E Describing Read thee descriptions of famous dishes rom around the world. What are their
dishes names? Use a dictionary to help you, i necessary
ITS A TYPE OF SANDWICH, Ms fil with apiece of meat, which is
‘cooked on a gil. The meat is usually topped with mayonnaise and
ketchup, and sometimes cheese
THEY'RE LITTLE CREATURES with shells, and you Find them
in the garden in many countries. Theyre cooked in à gar
and parsley sauce, and served hot as a state.
€ with our and water This
a |g), THERASEIS À ne OF AREA,
is topped with a special tomato,
sauce and grated mozzarella cheese
You can also put pieces of meat or
vegetables on top. t's cooked in the
ITS USUALLY A MAIN COURSE, and there are many
diferent types of dish 1Es made with meat, fish or
vegetables Its cooked in a sauce made with different spices,
and ifs often served with ic. ts an Indian speciality
20. Away on business
BY Restaurant Choose two words foreach question, as in the example, One word is eft, What
words sit
nie eme mem malte chef
Sorbet glass oniom peur fork
cheese juice wine cum cup
chicken orange def frit salad
types of vegetable des
types of meat
types of drink
dairy products (made from milk
you use these for drinking
You eat with these
they work ina restaurant
types of desert,
types of frit
E Describing Read thee descriptions of famous dishes rom around the world. What are their
dishes names? Use a dictionary to help you, i necessary
ITS A TYPE OF SANDWICH, Ms fil with apiece of meat, which is
‘cooked on a gil. The meat is usually topped with mayonnaise and
ketchup, and sometimes cheese
THEY'RE LITTLE CREATURES with shells, and you Find them
in the garden in many countries. Theyre cooked in à gar
and parsley sauce, and served hot as a state.
€ with our and water This
a |g), THERASEIS À ne OF AREA,
is topped with a special tomato,
sauce and grated mozzarella cheese
You can also put pieces of meat or
vegetables on top. t's cooked in the
ITS USUALLY A MAIN COURSE, and there are many
diferent types of dish 1Es made with meat, fish or
vegetables Its cooked in a sauce made with different spices,
and ifs often served with ic. ts an Indian speciality
20. Away on business
G Countable and
uncountable
E Restaurant
dialogues
© Now write short description ofa ish from your county.
Here are some sentences you would hear or use in a restaurant. Choose words
from the box below to complete the second gap in each sentence, Then write a
‘or some in the ist gap, asin the example
wine bate fre spoon
kale sugar Glass reci
1 And what would you ike to drink, madam?
have 8... bette. of mineral water plas.
2. Excuse me, Could Ihave for my soup?
3 ralike with my main course
Me to, Do you preferred, rosé or white?
5. How can help you?
Could you bring me. of water, pleas?
5 don't have for the cheese.
You can take mine dont want any cheese,
1 Would you ikea desert?
es, think VI have
Could you bring me for my coe, pease?
8. Here my credit card. Could have please?
Yes Il bring it immediately
Match the sentences on te eft with the responses on the right.
Could Ibook a table forte? a Noy thanks. just have coe
What do you recommend? Yee bring it immediately
Could have the wine list, please? Downstairs,
Would you like a drink? Do you take VISA?
Would you like some desert? No. Ths ison me.
Where are the tiles, please? Tm sorry. Were fll tonight.
How would you ike to pay? 18 Yes like a wi pease
Please, let me pay sa pleasure
Thank you for inviting me 1 suggest the lasagne
‘Away on business 21
uncountable
E Restaurant
dialogues
© Now write short description ofa ish from your county.
Here are some sentences you would hear or use in a restaurant. Choose words
from the box below to complete the second gap in each sentence, Then write a
‘or some in the ist gap, asin the example
wine bate fre spoon
kale sugar Glass reci
1 And what would you ike to drink, madam?
have 8... bette. of mineral water plas.
2. Excuse me, Could Ihave for my soup?
3 ralike with my main course
Me to, Do you preferred, rosé or white?
5. How can help you?
Could you bring me. of water, pleas?
5 don't have for the cheese.
You can take mine dont want any cheese,
1 Would you ikea desert?
es, think VI have
Could you bring me for my coe, pease?
8. Here my credit card. Could have please?
Yes Il bring it immediately
Match the sentences on te eft with the responses on the right.
Could Ibook a table forte? a Noy thanks. just have coe
What do you recommend? Yee bring it immediately
Could have the wine list, please? Downstairs,
Would you like a drink? Do you take VISA?
Would you like some desert? No. Ths ison me.
Where are the tiles, please? Tm sorry. Were fll tonight.
How would you ike to pay? 18 Yes like a wi pease
Please, let me pay sa pleasure
Thank you for inviting me 1 suggest the lasagne
‘Away on business 21
4.1 Meeting people \
EI Was and were Complete these dialogues wth he appropriate form of nas
Ar Halo Emil. Where you yesterday?
BH? ata meeting.
A >in interesting?
8: Not There many people there
Good morning, Hiromi. How your holiday?
ot on holiday ick
There 9 two rd file on my desk yesterday, Where are they now
They oo! there when Het last night. John re. Maybe he
took them
EI Past tenses “omplete this ri by filling in the gaps inthe senteneson th right.
She was alla but we in French
1 them to come a 400 pam. but they arived at 3.00.
My boss. o me very carefully
The meeting at 7,00 pom.
1m sorry, but 1... the ter his morning.
When Iwas young maths
She the etter immediately
When I arrived 1 something strange
In the sixties the company 20,000 people.
We had no food a home so We —...— 1 ct out
© What word is 112 Mak
© Complete the following questions and answers a in the example Use the
information in @ to help yo
1. Did they tak in French? Yesnthey. did
xa, them et 200 No, he did
22. Visiting a company
EI Was and were Complete these dialogues wth he appropriate form of nas
Ar Halo Emil. Where you yesterday?
BH? ata meeting.
A >in interesting?
8: Not There many people there
Good morning, Hiromi. How your holiday?
ot on holiday ick
There 9 two rd file on my desk yesterday, Where are they now
They oo! there when Het last night. John re. Maybe he
took them
EI Past tenses “omplete this ri by filling in the gaps inthe senteneson th right.
She was alla but we in French
1 them to come a 400 pam. but they arived at 3.00.
My boss. o me very carefully
The meeting at 7,00 pom.
1m sorry, but 1... the ter his morning.
When Iwas young maths
She the etter immediately
When I arrived 1 something strange
In the sixties the company 20,000 people.
We had no food a home so We —...— 1 ct out
© What word is 112 Mak
© Complete the following questions and answers a in the example Use the
information in @ to help yo
1. Did they tak in French? Yesnthey. did
xa, them et 200 No, he did
22. Visiting a company
Did he listen carefully?
id the meeting end at 6.302
Yes he did.
6 Did helike maths when he vas young?
Yes she did
3, Did she notice something strange?
9 Did the company employ many people?
10 No they dido
Question making A business person is answering questions about a recent trip, Make the
questions, asin the example, Choose the question words from the box below
lahat? hy? what ine? who? when? ham where?
1 Were did you stay? stayed at the Holiday Inn
Y visited Hans Kling
{arrived on Wednesday
1 iraveled by cat
Yhired a car because the
factory is 30 km outside the
We discussed a new
[arrived back yesterday
1 started work this morning.
2190,
"telephoned Hans Klinger
915,
He signed the contract
yesterday
Match a sentence from 1-10 with a reply foma
E Welcoming u
Thank you for coming to meet me. a Yes thanks did.
Isthis you irs vis here estas at 1000.
How was your journey? That would be nice
4 Did you sleep wel? No, thats OK If not very ea
Can I show you around? € Inthecar park I nt fr
Would you lke a ote? No problem
Tim aid the computers down. Yes plete. Black f possible
Wheres your ea? Thats pity.
Can take your bag? Fine, thanks. Everything was on
Visiting a company 23
id the meeting end at 6.302
Yes he did.
6 Did helike maths when he vas young?
Yes she did
3, Did she notice something strange?
9 Did the company employ many people?
10 No they dido
Question making A business person is answering questions about a recent trip, Make the
questions, asin the example, Choose the question words from the box below
lahat? hy? what ine? who? when? ham where?
1 Were did you stay? stayed at the Holiday Inn
Y visited Hans Kling
{arrived on Wednesday
1 iraveled by cat
Yhired a car because the
factory is 30 km outside the
We discussed a new
[arrived back yesterday
1 started work this morning.
2190,
"telephoned Hans Klinger
915,
He signed the contract
yesterday
Match a sentence from 1-10 with a reply foma
E Welcoming u
Thank you for coming to meet me. a Yes thanks did.
Isthis you irs vis here estas at 1000.
How was your journey? That would be nice
4 Did you sleep wel? No, thats OK If not very ea
Can I show you around? € Inthecar park I nt fr
Would you lke a ote? No problem
Tim aid the computers down. Yes plete. Black f possible
Wheres your ea? Thats pity.
Can take your bag? Fine, thanks. Everything was on
Visiting a company 23
4.2 Reporting on a trip
EB Reading Mike Hodgkinson is the Chief Executive of British Airports Auth
his dary for lst week
© Fill in the gaps using the verbs from the box below inthe correct form.
ot le se he e
ét ame me met go
travel attend go vetum
Monday Tuesday Wednesday Thursday
el 1...— e opening speech Anormal morning atthe hip to Started Alt
atthe office at 800 forthe ACI conference and office. had lunch wth a meta ot of af and
Be tem ire aks joumalt who wanted toasters. Bo
am. 94001,
meeting wi Gabi and seminar ding the day, hear about our tie lana. London in the evening ane
Realy the ier of Lam ato ld Inthe afemoon attend a nun Mo the operat see
Naples Airport Afra nice contact board meting and made LA ème
discos four investments, AMM tg In the evening my
AS pane vend Bours
ofc and to and daughter for
1.3 legates forthe
a ee © Change the order of these words o make questions
evening there fa as in the example. Then answer the questions,
conference diner at the
Dorchester Hote
morning who he Monday on did meet?
NN Ty Pac
the Dome time he did what visi
travel how he there did?
he evening on dinner where have did Monday?
on did lunch he who Wednesday have with?
he who on evening did visit Wednesday?
did Thursday on where he evening go?
see he did what?
24. Visiting a company
EB Reading Mike Hodgkinson is the Chief Executive of British Airports Auth
his dary for lst week
© Fill in the gaps using the verbs from the box below inthe correct form.
ot le se he e
ét ame me met go
travel attend go vetum
Monday Tuesday Wednesday Thursday
el 1...— e opening speech Anormal morning atthe hip to Started Alt
atthe office at 800 forthe ACI conference and office. had lunch wth a meta ot of af and
Be tem ire aks joumalt who wanted toasters. Bo
am. 94001,
meeting wi Gabi and seminar ding the day, hear about our tie lana. London in the evening ane
Realy the ier of Lam ato ld Inthe afemoon attend a nun Mo the operat see
Naples Airport Afra nice contact board meting and made LA ème
discos four investments, AMM tg In the evening my
AS pane vend Bours
ofc and to and daughter for
1.3 legates forthe
a ee © Change the order of these words o make questions
evening there fa as in the example. Then answer the questions,
conference diner at the
Dorchester Hote
morning who he Monday on did meet?
NN Ty Pac
the Dome time he did what visi
travel how he there did?
he evening on dinner where have did Monday?
on did lunch he who Wednesday have with?
he who on evening did visit Wednesday?
did Thursday on where he evening go?
see he did what?
24. Visiting a company
© Now answer these questions with fll sentences
What di he discuss with Gabriele? We, durcurrred. Maple. airpert
‘What ime was his frst meeting on Monday?
‘What di he make on Tuesday morning?
Where did he spend the day on Tuesday?
‘What dd he atend on Wednesday?
What did he do there?
Where did he o on Thursday?
Who did he meet
DI Past tense There re ele vers in the past tens in he gi. Find them and use them 10
puzzle compte the twelve sentences a inthe example, The words cn end aos,
down, or diagonal
1 He tet the office at six clock and the sx
thirty tain,
She to Paris on Thursday and on Friday
1 three times but nobody
On the plane he a postcard and a book
He atthe hotel at seven o'clock and
inner at eight
1 in the office when you the e-mail
Visiting a company 25
What di he discuss with Gabriele? We, durcurrred. Maple. airpert
‘What ime was his frst meeting on Monday?
‘What di he make on Tuesday morning?
Where did he spend the day on Tuesday?
‘What dd he atend on Wednesday?
What did he do there?
Where did he o on Thursday?
Who did he meet
DI Past tense There re ele vers in the past tens in he gi. Find them and use them 10
puzzle compte the twelve sentences a inthe example, The words cn end aos,
down, or diagonal
1 He tet the office at six clock and the sx
thirty tain,
She to Paris on Thursday and on Friday
1 three times but nobody
On the plane he a postcard and a book
He atthe hotel at seven o'clock and
inner at eight
1 in the office when you the e-mail
Visiting a company 25
4.3 Describing company structure _
SBS
SBS stands for Siemens Business area ofelectronic business solutions and
Services is a division of the famous = serves,
German company Siemens. i only Ffedrich Froesch isthe CEO and SBS
about five years old but i already Is now an independent division with
responsible for considerable parto! 33,000 employees in 88 countries and
Siemens Wurver How? Siemens had tunover of €5.8 bilion. One of ts largest
the idea in 1995. A whole department of customers is the British government, SES
Siemens was atthe time responsible for organizes and manages the passports
the information and communication and national savings accounts for Brain,
EB Reading
activites of Siemens. The idea was to In Europe its main competitors are IBM,
offer his service not only inside the Cap Gemini, and EDS, With growth in this
(company but outside too, SES is now one market ofatTeäst 15% the future looks
‘of the world's leading providers in the bright for this German service company.
Read the text and choose the correct answer to these questions.
1. What is the activity of SBS?
a electronic engineering
b printing
€ database management
company does Friedrich Froeschl mana
a Siemens Busines Services
b Siemens
€ IBM
‘One ofits largest customers is
a EDS
b sBs
© the British government
5: billion represents
À SBS’ turnover
€ SBS profit
SBS manage electron services for
2 IBM
À British passports
© 88 countries,
SBS
à a branch of Siemens
Da department of Siemens
€ à division of Siemens
26. Visiting a company
SBS
SBS stands for Siemens Business area ofelectronic business solutions and
Services is a division of the famous = serves,
German company Siemens. i only Ffedrich Froesch isthe CEO and SBS
about five years old but i already Is now an independent division with
responsible for considerable parto! 33,000 employees in 88 countries and
Siemens Wurver How? Siemens had tunover of €5.8 bilion. One of ts largest
the idea in 1995. A whole department of customers is the British government, SES
Siemens was atthe time responsible for organizes and manages the passports
the information and communication and national savings accounts for Brain,
EB Reading
activites of Siemens. The idea was to In Europe its main competitors are IBM,
offer his service not only inside the Cap Gemini, and EDS, With growth in this
(company but outside too, SES is now one market ofatTeäst 15% the future looks
‘of the world's leading providers in the bright for this German service company.
Read the text and choose the correct answer to these questions.
1. What is the activity of SBS?
a electronic engineering
b printing
€ database management
company does Friedrich Froeschl mana
a Siemens Busines Services
b Siemens
€ IBM
‘One ofits largest customers is
a EDS
b sBs
© the British government
5: billion represents
À SBS’ turnover
€ SBS profit
SBS manage electron services for
2 IBM
À British passports
© 88 countries,
SBS
à a branch of Siemens
Da department of Siemens
€ à division of Siemens
26. Visiting a company
E Vocabulary Find words in the Siemens text which match these definitions
er application for keeping records Bos
alist of company employees
anna sales 7
companies in the same market
a document for traveling fom one country to another
Look a ths ist of words. Match pairs of words, sin the examples to make the
E Word partners expressions defined below
sales annual company development
office human er market,
stock market resources -menaging-
head parent dire production
site public relaions turnover
1 a department in charge of finding new ideas
research + development = Research and Development
2 a person in charge ofa company
managing.» directer » Managing Director.
3. a firm which owns subsidiaries
4 a department in charge of finding and increasing the number of customers
5 afacory ora plant
6 department in charge of recruitment, traning, and personnel
7. the administrative and central building of company
$ the value of a public company is quoted here
the total sales ofa company fora year
10. the department of a company which sin charge of external communication
Visiting a company 27
er application for keeping records Bos
alist of company employees
anna sales 7
companies in the same market
a document for traveling fom one country to another
Look a ths ist of words. Match pairs of words, sin the examples to make the
E Word partners expressions defined below
sales annual company development
office human er market,
stock market resources -menaging-
head parent dire production
site public relaions turnover
1 a department in charge of finding new ideas
research + development = Research and Development
2 a person in charge ofa company
managing.» directer » Managing Director.
3. a firm which owns subsidiaries
4 a department in charge of finding and increasing the number of customers
5 afacory ora plant
6 department in charge of recruitment, traning, and personnel
7. the administrative and central building of company
$ the value of a public company is quoted here
the total sales ofa company fora year
10. the department of a company which sin charge of external communication
Visiting a company 27
5.1 Current activities
1 Present actions Complete these sentences witha ver in the present continuous, as in the
a example. Use th verbs in the box below
design at gp ene io
speak MERE enden a ET
Hell. Li, éalhag rom the airport. Can speak o Dan Vermont, please?
‘The company hee new als sta forts Madrid ofc.
LE activities in South America
1
4 Tim afraid she Tunch at the moment. Can take a message?
clef ga prototype for anew car engine
They Cd A factory just outside Krakow.
Our new taining programme: 2 inp .2¢/x the spoken English of ll our
employees
8 Tm sorry, but you? 22100 quickly for me, Could yo
oven litle?
We À à new product ino the Asian market.
Dont go into his office he MAN fan important report at the
18) Present simple Read this dialogue between a Polish businessman and his British colleague
or continuous? Choose the correct form ofthe verb in italics, as in the examples.
Erico Hello. l'm Eic Johns A) Vn working here in the IT
department
Jan: Niceto meet you. Im Jan Mazowiecki from PDC Poland. visi
Um visit) the head ofice here in London.
Eric: Ah es. Theatd you were her. Would you like a cigare}
dan: No thanks. don make) Im not smoking. Bat please gl ah
Erie; Thanks, So where in Poland do jou comp) are ou com
dan: 'm from Gdansk, =
Brie: And how long do yu say Are you ying here in England?
Jan: I work Tin werkgf her for three months 1 lars / earning? abe
PDC’ operations in the UK, Whataboys.you? Are you based in London?
Eric: Yes Thane? Tm having a gefmanent ofie here, but Travel}
Tm traveling? rc à ot thee, or sometimes four days a week,
Jan: Where 304,80 are po going "on your busines tips!
tic pe and sometimes South America. So do you eno
nine your stay here
dan: Yes ifs very interesting
Eric: And do jou find) are you finding
Jan: No not ell
28. New developments
1 Present actions Complete these sentences witha ver in the present continuous, as in the
a example. Use th verbs in the box below
design at gp ene io
speak MERE enden a ET
Hell. Li, éalhag rom the airport. Can speak o Dan Vermont, please?
‘The company hee new als sta forts Madrid ofc.
LE activities in South America
1
4 Tim afraid she Tunch at the moment. Can take a message?
clef ga prototype for anew car engine
They Cd A factory just outside Krakow.
Our new taining programme: 2 inp .2¢/x the spoken English of ll our
employees
8 Tm sorry, but you? 22100 quickly for me, Could yo
oven litle?
We À à new product ino the Asian market.
Dont go into his office he MAN fan important report at the
18) Present simple Read this dialogue between a Polish businessman and his British colleague
or continuous? Choose the correct form ofthe verb in italics, as in the examples.
Erico Hello. l'm Eic Johns A) Vn working here in the IT
department
Jan: Niceto meet you. Im Jan Mazowiecki from PDC Poland. visi
Um visit) the head ofice here in London.
Eric: Ah es. Theatd you were her. Would you like a cigare}
dan: No thanks. don make) Im not smoking. Bat please gl ah
Erie; Thanks, So where in Poland do jou comp) are ou com
dan: 'm from Gdansk, =
Brie: And how long do yu say Are you ying here in England?
Jan: I work Tin werkgf her for three months 1 lars / earning? abe
PDC’ operations in the UK, Whataboys.you? Are you based in London?
Eric: Yes Thane? Tm having a gefmanent ofie here, but Travel}
Tm traveling? rc à ot thee, or sometimes four days a week,
Jan: Where 304,80 are po going "on your busines tips!
tic pe and sometimes South America. So do you eno
nine your stay here
dan: Yes ifs very interesting
Eric: And do jou find) are you finding
Jan: No not ell
28. New developments
Reading Read the text and answer the questions below
sex growing muse
‘ovis end Arges sr erro comple in Pris.
Casey where the oun sector is Madero an pga gy oi
ooming Ate moment een tot an mar REM ely fw
ame oe coumry synthe yeas ago
capa Bueno Ares Howeverbe > Buen Ale alto developing
Tram Secretary Sartago resoiroes a à en o business
Lar op o mera ne Bis Aaa no
romina ata county ober
Sacto eu y po pte cl operate croc nonstop hs
Has ante he me Dennen Lenton and Bue Aes
aa landscape of Patapon fe days week According othe
asnos Are cuen ct si Brain of Congresos
cr Been 100 and Conterence organizer the capil
1996 hote group ved about
Soll a bag prec Tas
Figure doubled o mar tan $1 Eon
eee 1985 and 1999 Ths yo
© Find words or expressions inthe tex that mean the following
economically active and successful —Ja.2.2.P
places for sightccing =
animals in their natura environment 22
‘countryside / open spaces 5.
increased by 100%
an area with old factories that are no longer used
expansion /erease in size
‘Complete the questions, as in the example. Make sure you use the appropriate
Question form (present simple, present continuous, or past simple.
Where are they building hotel and shopping complex?
In Puerto Madero,
Where de seven out of ten visitors ey?
In Buenos ies.
What Mr Lombardi RL
To intere tourist oh ars o he conte:
How much 1. hotel groups...” =>" between 1991 and 1996?
Abo to0m /
How many hotels 2.6 they „A LG this year?
Twenty sue
How often AS Bah ina L 2 fig 1o Buenos Aire
Fivedaysaweek y
How many conferences 22/5. the capital ££. 09"
Between sxty and seventy ear
New developments 29
sex growing muse
‘ovis end Arges sr erro comple in Pris.
Casey where the oun sector is Madero an pga gy oi
ooming Ate moment een tot an mar REM ely fw
ame oe coumry synthe yeas ago
capa Bueno Ares Howeverbe > Buen Ale alto developing
Tram Secretary Sartago resoiroes a à en o business
Lar op o mera ne Bis Aaa no
romina ata county ober
Sacto eu y po pte cl operate croc nonstop hs
Has ante he me Dennen Lenton and Bue Aes
aa landscape of Patapon fe days week According othe
asnos Are cuen ct si Brain of Congresos
cr Been 100 and Conterence organizer the capil
1996 hote group ved about
Soll a bag prec Tas
Figure doubled o mar tan $1 Eon
eee 1985 and 1999 Ths yo
© Find words or expressions inthe tex that mean the following
economically active and successful —Ja.2.2.P
places for sightccing =
animals in their natura environment 22
‘countryside / open spaces 5.
increased by 100%
an area with old factories that are no longer used
expansion /erease in size
‘Complete the questions, as in the example. Make sure you use the appropriate
Question form (present simple, present continuous, or past simple.
Where are they building hotel and shopping complex?
In Puerto Madero,
Where de seven out of ten visitors ey?
In Buenos ies.
What Mr Lombardi RL
To intere tourist oh ars o he conte:
How much 1. hotel groups...” =>" between 1991 and 1996?
Abo to0m /
How many hotels 2.6 they „A LG this year?
Twenty sue
How often AS Bah ina L 2 fig 1o Buenos Aire
Fivedaysaweek y
How many conferences 22/5. the capital ££. 09"
Between sxty and seventy ear
New developments 29
5.2 Company developments _
A Describing trends
Complete the eossword, Sometimes the frst etter of the word is given.
own >
À ar e mera pol on
the streets, bythe,
a
¿Yer decreasing.
Between 1984 nd 1996,
name of dere
cage. y 168%.
Tara often 2
down jus before bio
prices usaly El
when you open a market
to competion
Our share pce
up wen they announces
ur halen rests
Hows picas papal
wien the
economy song
The average usa
ae ce TG
250024
This month was wry
‚9006, but 2.2.2". month
vas are
Lt pecan increased
23.2.7 eus tr
men, nd 2. years for
ACROSS
1) Sales of mobile phones are £
$ Share prices in London 2
7, Our profit margin decreased by 5% $1.6 ion
8 Because o increased competition, our sales FELL. st
ver
4/21. 60% of our customers ap in Western Europe.
February was a very good 22 for us
vas there an increase in customer complaints in
Mayr
by 20% a year
fesmare or ess the same
Bi Word stress
the lable which is stressed in each word, Circle the word in cach
group of four which is diferent
1 product
China 1
1)
expensive
Tafation.
30. New developments da
produce
land
Tipo
‘ernie
4
A Describing trends
Complete the eossword, Sometimes the frst etter of the word is given.
own >
À ar e mera pol on
the streets, bythe,
a
¿Yer decreasing.
Between 1984 nd 1996,
name of dere
cage. y 168%.
Tara often 2
down jus before bio
prices usaly El
when you open a market
to competion
Our share pce
up wen they announces
ur halen rests
Hows picas papal
wien the
economy song
The average usa
ae ce TG
250024
This month was wry
‚9006, but 2.2.2". month
vas are
Lt pecan increased
23.2.7 eus tr
men, nd 2. years for
ACROSS
1) Sales of mobile phones are £
$ Share prices in London 2
7, Our profit margin decreased by 5% $1.6 ion
8 Because o increased competition, our sales FELL. st
ver
4/21. 60% of our customers ap in Western Europe.
February was a very good 22 for us
vas there an increase in customer complaints in
Mayr
by 20% a year
fesmare or ess the same
Bi Word stress
the lable which is stressed in each word, Circle the word in cach
group of four which is diferent
1 product
China 1
1)
expensive
Tafation.
30. New developments da
produce
land
Tipo
‘ernie
4
G Presenting
figures
county
meine
es us
wows
coma”
So
An advertising consultant is giving a presentation at a company which
manufactures baby products, This isthe data she is going to present
Boy
u
=
a
a
No County ves No
reference || Kung u
rata a 13
France a 26
sam © >
Greer 57 a
Germany “9 45
ES 46 si
© ‘Read theft part ofthe presentation Flin the gps using he words inthe
shows attention see notice Ule gues
look answer as side daw column
Letshavea Dat the frst 2 This table
>the preference of ech nationality for a male or a female child.
The first 4 shows the percentage of people who prefer a boy. Can
everybody that clearly? Good
you can se, the preference in most countries is fra boy. But I
want to your Sto the bottom ofthe able, where you
see the > for Spin hat in this country, there isa
small majority of people who prefer a gir Why should this be? Id
wo this question a ine ltr
Now complete the description ofthe second side
Bet fit. let's, hare. ook mg Second. side. This table
New developments 31
figures
county
meine
es us
wows
coma”
So
An advertising consultant is giving a presentation at a company which
manufactures baby products, This isthe data she is going to present
Boy
u
=
a
a
No County ves No
reference || Kung u
rata a 13
France a 26
sam © >
Greer 57 a
Germany “9 45
ES 46 si
© ‘Read theft part ofthe presentation Flin the gps using he words inthe
shows attention see notice Ule gues
look answer as side daw column
Letshavea Dat the frst 2 This table
>the preference of ech nationality for a male or a female child.
The first 4 shows the percentage of people who prefer a boy. Can
everybody that clearly? Good
you can se, the preference in most countries is fra boy. But I
want to your Sto the bottom ofthe able, where you
see the > for Spin hat in this country, there isa
small majority of people who prefer a gir Why should this be? Id
wo this question a ine ltr
Now complete the description ofthe second side
Bet fit. let's, hare. ook mg Second. side. This table
New developments 31
5.3 Personal developments
EB Meeting an old Two friends meet by chance at a trade fir. Compete the dialogue with the
friend expressions below:
How do you dot © Hows Virginia?
& That great news! @ How ae you?
€ Niceto meet yo. h Busines i fine
8 Umsoreyto hearthat. 3 Hours busines?
© Tim very wel 5 Let me introduce you
A: Hello, Tony... T: Andrew What a surprise!
‘A Tm fine, 100. did know you
were here a y good. Wee having a fantacy
‘Alot of new clients What about you?
A 4 Weve just gota big
new contract with Turismo.
Tr
‘A: No, helos her job, unfortunatly.
Her branch closed
rn ie
e Yes in fact she's here today to try and abe
make some useful contacts. But, here's someone
se VA like you meet. Sto Marcello
Baresi, = our new Area Manager for It
E Having a © Match the adjectives in the box below wit their opposite, asin the example
wonderful time cheap SYinteesting fent N quiet Dong
terible Céomvenent long noisy oshort
‘vespensive unfriendly. “fantastic «Inconvenient
Friend. enteren
32 New developments
EB Meeting an old Two friends meet by chance at a trade fir. Compete the dialogue with the
friend expressions below:
How do you dot © Hows Virginia?
& That great news! @ How ae you?
€ Niceto meet yo. h Busines i fine
8 Umsoreyto hearthat. 3 Hours busines?
© Tim very wel 5 Let me introduce you
A: Hello, Tony... T: Andrew What a surprise!
‘A Tm fine, 100. did know you
were here a y good. Wee having a fantacy
‘Alot of new clients What about you?
A 4 Weve just gota big
new contract with Turismo.
Tr
‘A: No, helos her job, unfortunatly.
Her branch closed
rn ie
e Yes in fact she's here today to try and abe
make some useful contacts. But, here's someone
se VA like you meet. Sto Marcello
Baresi, = our new Area Manager for It
E Having a © Match the adjectives in the box below wit their opposite, asin the example
wonderful time cheap SYinteesting fent N quiet Dong
terible Céomvenent long noisy oshort
‘vespensive unfriendly. “fantastic «Inconvenient
Friend. enteren
32 New developments
© Now use cight ofthe adjectives from @ to complet his postcard from Turkey
ne arrived in Istanbul yesterday morning, very
Area alter our overnight bight. The city
sa really 2 with lots of trafic, but our
hotel is on a small side street, and very
> 19e año very # for the
conference contro — just tuo minutos away. The
hotel staff are very » and welcoming
Is the second day of the conference today. The
LIRE, eo Im going
programme dover lok very
shopping. Ive got a realy ELISE guietobook
which Falls you where to fina the best shops ana
markets. Erorything’s very 5h. here, so Im
sure T1 boy a lot of somenire to take home
Loro Ame-Marie
Like and would © Mach questions 1-7 wih answers a.
like 1 Do pow like working for your company? a Na,thank.Im fine
2. Would you like to work in another country? b Fantastic. We had a
wonderful time,
3 Would you lke something to drink? Very nice She has a lot of
good idas
What do you like doing inthe evenings? Reading, or playing the
piano.
What was your weekend like? Not ral: im looking for
something diferent
What would you ike to do this evening? A meal in a restaurant
would be ice
Whats your boss ke? Yes. Maybe fora few
Now write your own answers to questions 1-7
New developments 33
ne arrived in Istanbul yesterday morning, very
Area alter our overnight bight. The city
sa really 2 with lots of trafic, but our
hotel is on a small side street, and very
> 19e año very # for the
conference contro — just tuo minutos away. The
hotel staff are very » and welcoming
Is the second day of the conference today. The
LIRE, eo Im going
programme dover lok very
shopping. Ive got a realy ELISE guietobook
which Falls you where to fina the best shops ana
markets. Erorything’s very 5h. here, so Im
sure T1 boy a lot of somenire to take home
Loro Ame-Marie
Like and would © Mach questions 1-7 wih answers a.
like 1 Do pow like working for your company? a Na,thank.Im fine
2. Would you like to work in another country? b Fantastic. We had a
wonderful time,
3 Would you lke something to drink? Very nice She has a lot of
good idas
What do you like doing inthe evenings? Reading, or playing the
piano.
What was your weekend like? Not ral: im looking for
something diferent
What would you ike to do this evening? A meal in a restaurant
would be ice
Whats your boss ke? Yes. Maybe fora few
Now write your own answers to questions 1-7
New developments 33
a
ents
6.1 Dates and schedules
EI Checking the @ Thisis Mrs Dillon's dary for next week. Complete the missing information in
diary the diary sing the information from the conversation below
So, Sarah, what's happening next week?
Wal, the Managing Directors coming.
When is that?
Hex arriving on Wednesday and leaving on Thursday
When's he coming?
Yi meeting him a he station at hal ps four.
Where's he staying?
Atthe Grand Hotel. You having dinner with him
there on Wednesday.
When isthe Rotterdam trip?
y Youre fying there on Thursday afternoon, and coming
D Managing Dre = back on Saturday
ner we Mat gi at (Ok, and when is my appointment with Mr Zenden?
Youre meeting him on Friday att
Where?
At the factory.
Right We need o prepare that meeting. Have we got
= the figures?
Fray The Production Manager i coming here on Tuesday
"2 » morning. Your seinghera en
And on Monday?
You're going ose the bank manager in the morning,
SATURDAY and in the afternoon we're having our monthly
personnel meeting.
A: What time i the meeting tthe bank?
8: Isat eleven, The personnel meeting starts at wo
A: So, quite a quiet week then!
© Look at ie dialogue again and complete the questions and answers below as in
the example
Whereis she going on Monday morning? re the ed:
Who is she seeing on Tuesday morning?
When isthe Managing Director coming?
2 Atthe Grand Hotel
2 ToRotterdam.
‘What time is she meeting Mr Zenden?
2 Atihe factory
When is she coming back?
34 Arangements
ents
6.1 Dates and schedules
EI Checking the @ Thisis Mrs Dillon's dary for next week. Complete the missing information in
diary the diary sing the information from the conversation below
So, Sarah, what's happening next week?
Wal, the Managing Directors coming.
When is that?
Hex arriving on Wednesday and leaving on Thursday
When's he coming?
Yi meeting him a he station at hal ps four.
Where's he staying?
Atthe Grand Hotel. You having dinner with him
there on Wednesday.
When isthe Rotterdam trip?
y Youre fying there on Thursday afternoon, and coming
D Managing Dre = back on Saturday
ner we Mat gi at (Ok, and when is my appointment with Mr Zenden?
Youre meeting him on Friday att
Where?
At the factory.
Right We need o prepare that meeting. Have we got
= the figures?
Fray The Production Manager i coming here on Tuesday
"2 » morning. Your seinghera en
And on Monday?
You're going ose the bank manager in the morning,
SATURDAY and in the afternoon we're having our monthly
personnel meeting.
A: What time i the meeting tthe bank?
8: Isat eleven, The personnel meeting starts at wo
A: So, quite a quiet week then!
© Look at ie dialogue again and complete the questions and answers below as in
the example
Whereis she going on Monday morning? re the ed:
Who is she seeing on Tuesday morning?
When isthe Managing Director coming?
2 Atthe Grand Hotel
2 ToRotterdam.
‘What time is she meeting Mr Zenden?
2 Atihe factory
When is she coming back?
34 Arangements
D Free time
Checking the
date
Elizabeth and Laura are discussing their plans forthe weekend, Complet the
spaces using an appropriate form ofthe words in brackets a in the example
Es What are gen deing this weekend? (you / do)
say 1/8
Where D (you / go)
Paris
How there? (you ge)
S the Eurostar. (we / aks)
Where 26 (you / stay)
Ata small hte near the river,
What about you. What (you do)
S some friends. (we / vii)
When (you leave)
On Friday evening and
back on Sunday. (we /
1 with you? (ack go)
No, a ul 2 my sister (he / work) (take)
come)
Well have a good weekend!
You too!
© Write te appropriate date next wo these events Write the date in fll then in
figures in American (USA) and British (UK) style asin the example
Valentines Day i#.Fehrwarg 68.14/2... USA.2/tt
Christmas Day
Nev Years Day
Hallowe'en
0
3
4 Bonfire Night es
Your birthday
@ 53:
Complete these sentences withthe appropriate ordinal number.
March is the ‘month of the year.
The person who finishes wins iver medal,
2000 was the year of the new millenium,
dy isa public holiday in France
20
{sa public holiday in the USA.
Arrangements 35
Checking the
date
Elizabeth and Laura are discussing their plans forthe weekend, Complet the
spaces using an appropriate form ofthe words in brackets a in the example
Es What are gen deing this weekend? (you / do)
say 1/8
Where D (you / go)
Paris
How there? (you ge)
S the Eurostar. (we / aks)
Where 26 (you / stay)
Ata small hte near the river,
What about you. What (you do)
S some friends. (we / vii)
When (you leave)
On Friday evening and
back on Sunday. (we /
1 with you? (ack go)
No, a ul 2 my sister (he / work) (take)
come)
Well have a good weekend!
You too!
© Write te appropriate date next wo these events Write the date in fll then in
figures in American (USA) and British (UK) style asin the example
Valentines Day i#.Fehrwarg 68.14/2... USA.2/tt
Christmas Day
Nev Years Day
Hallowe'en
0
3
4 Bonfire Night es
Your birthday
@ 53:
Complete these sentences withthe appropriate ordinal number.
March is the ‘month of the year.
The person who finishes wins iver medal,
2000 was the year of the new millenium,
dy isa public holiday in France
20
{sa public holiday in the USA.
Arrangements 35
6.2 Getting connected
PA Talking on the Look at thi tephone conversation, These ar tre people taking. Lane (L
telephone chard Martin (and Charles ent (Put the log in height ove
indicara who sys wha as inte example.
e El C... 1sthatyou, Harry?
2. Good morning Roberton Foods Lyme
ee
BT. m
CL... Im sorry. The lines busy. Will you hold?
(Ele... Harry Woods phone
Cie.
ÜIR..... No, its Richard Martini, | work with.
Hany. im fad Harri oat.
Yen 0K
OK Chae him the meg.
Hela could peak ary Wood
ples?
Do you know when ee be back?
Theis ie et mac
Tomerrow think, Would yoke to
decime
Yes pls Could you tel him Cartes
Kent cle and Tall back tomorrow?
B Telephone Make three line dialogues by taking one sentence from each column, asin the
language example
[ORCI Tove cl for you sr
[Could speak to Sara, penser] [Sorry Hes away on business] Yesterday
Tim afraid he’ away today Can T help
> [Didyouget my message?) [Speaking
(Sales Department | EE ‘When will he be back?
Dune [When didyouteweit | FHI Sara te Tm
[Bohn Winersere | [CanTapeakto the manager? | [Sorry wrong number.
36 Arangements
PA Talking on the Look at thi tephone conversation, These ar tre people taking. Lane (L
telephone chard Martin (and Charles ent (Put the log in height ove
indicara who sys wha as inte example.
e El C... 1sthatyou, Harry?
2. Good morning Roberton Foods Lyme
ee
BT. m
CL... Im sorry. The lines busy. Will you hold?
(Ele... Harry Woods phone
Cie.
ÜIR..... No, its Richard Martini, | work with.
Hany. im fad Harri oat.
Yen 0K
OK Chae him the meg.
Hela could peak ary Wood
ples?
Do you know when ee be back?
Theis ie et mac
Tomerrow think, Would yoke to
decime
Yes pls Could you tel him Cartes
Kent cle and Tall back tomorrow?
B Telephone Make three line dialogues by taking one sentence from each column, asin the
language example
[ORCI Tove cl for you sr
[Could speak to Sara, penser] [Sorry Hes away on business] Yesterday
Tim afraid he’ away today Can T help
> [Didyouget my message?) [Speaking
(Sales Department | EE ‘When will he be back?
Dune [When didyouteweit | FHI Sara te Tm
[Bohn Winersere | [CanTapeakto the manager? | [Sorry wrong number.
36 Arangements
B Telephone plete these expressions using one of he words in the box below
expressions cits One cede
Justa minute, PI put you
Can you call back a2". 2
Fm the othe ine
4 Could you speak „AP. The line is hag.
5 Thelineis busy: Would you tke 10. ALT?
6. Tim afraid she's out. Would you ike to LEA Z2. a message?
7 whet sarao
$ Thanks for 2 A Le €
D Telephone ‘iow ar telephoning in English. How do you reply o these sentences
responses
5 Tm afraid hes busy right now.
{6 Willyou hold or call back?
Arrangements 37
expressions cits One cede
Justa minute, PI put you
Can you call back a2". 2
Fm the othe ine
4 Could you speak „AP. The line is hag.
5 Thelineis busy: Would you tke 10. ALT?
6. Tim afraid she's out. Would you ike to LEA Z2. a message?
7 whet sarao
$ Thanks for 2 A Le €
D Telephone ‘iow ar telephoning in English. How do you reply o these sentences
responses
5 Tm afraid hes busy right now.
{6 Willyou hold or call back?
Arrangements 37
6.3 Making appointments
BY Time expressions itis Saturday 17th March, 2001 ts 7.30 pam. Match thet non
the et with he correct times on the right, as in the example.
A 8
1 One hour ago ten past seven
2 The day before yesterday 19/03/01
Last month at half past eight
5 Theday fier tomorrow YA e 10/03
6 nan hour 18th March
7 Next Saturday LA x the ewenty-fourt
5 Tomorrow February
9 Las Saturday Thursday 15ch March
El Making Read these dialogues about people arranging to meet Fil in the aps using the
arrangements expressions from the box below.
Would tbe posible to meet? I lok formará to meeting you
Do you wat to meetup? Tm sony, ca make ithe,
‘When would be convenient? Are you ding anything thi weekend?
What time would suit you? Mov Tuesday be possible?
How about Sunday unchtime How about Saturday afternoon?
atthe Kings Head?
Lise and Frank are studying at lan
Hello Lise. How are you?
Fine thanks, Frank
Not much.
That would be nice.
“That would be fine.
‘See you on Sunday then.
ROS
38 Arangements
BY Time expressions itis Saturday 17th March, 2001 ts 7.30 pam. Match thet non
the et with he correct times on the right, as in the example.
A 8
1 One hour ago ten past seven
2 The day before yesterday 19/03/01
Last month at half past eight
5 Theday fier tomorrow YA e 10/03
6 nan hour 18th March
7 Next Saturday LA x the ewenty-fourt
5 Tomorrow February
9 Las Saturday Thursday 15ch March
El Making Read these dialogues about people arranging to meet Fil in the aps using the
arrangements expressions from the box below.
Would tbe posible to meet? I lok formará to meeting you
Do you wat to meetup? Tm sony, ca make ithe,
‘When would be convenient? Are you ding anything thi weekend?
What time would suit you? Mov Tuesday be possible?
How about Sunday unchtime How about Saturday afternoon?
atthe Kings Head?
Lise and Frank are studying at lan
Hello Lise. How are you?
Fine thanks, Frank
Not much.
That would be nice.
“That would be fine.
‘See you on Sunday then.
ROS
38 Arangements
© Giancarlo Bald is Purchasing Manager for an Italian electronics company
Andrew Napper ia salesman who wants an appointment with Mr Bald, He
doesn't know him,
‘Mr Bal this is Andrew Napper
Y sent you a brochure last eek
Yes Mr Nappe remember
Fm in tly next week,
Possibly, Im very busy
va 5
So that’s 5:15 on Thursday
‘Ut then. Good bye.
Good bye Mr Bad
G Crossword ‘Complete the sentences with the correct word, a in the example, Then il in
the grid below ll the words come from Unit
‘We cancelled the meeting because
nobody could attend
Transfer is another word for put
My number is 3354,
He me to lunch and 1 accepted,
What time is he 4... back?
We arranged to meet on Wednesday and
then Bat Friday
What time would €. yOu?
There 00... from the office.
Would you like me to take a message?
Lean m... Monday
Tm affaid he nn of the office
today.
What day would be £…— for your
Arrangements 39
Andrew Napper ia salesman who wants an appointment with Mr Bald, He
doesn't know him,
‘Mr Bal this is Andrew Napper
Y sent you a brochure last eek
Yes Mr Nappe remember
Fm in tly next week,
Possibly, Im very busy
va 5
So that’s 5:15 on Thursday
‘Ut then. Good bye.
Good bye Mr Bad
G Crossword ‘Complete the sentences with the correct word, a in the example, Then il in
the grid below ll the words come from Unit
‘We cancelled the meeting because
nobody could attend
Transfer is another word for put
My number is 3354,
He me to lunch and 1 accepted,
What time is he 4... back?
We arranged to meet on Wednesday and
then Bat Friday
What time would €. yOu?
There 00... from the office.
Would you like me to take a message?
Lean m... Monday
Tm affaid he nn of the office
today.
What day would be £…— for your
Arrangements 39
7.1 Comparisons and contrasts
Comparing cities
This table compares thre state of Australi. Choose adjectives from the box
below to complete the sentences using a comparative form.
Res n 1/6/1029
Monge empeora zart nt acyuc ae
western | "720 Ge) (heben) | e
AUSTRALIA
‘ope fol [ice mm /30 mm | 7 mm / Bam
Gant Ge) (tous)
New sour
i ZA
Cr
sat CRT ve
se
In terms of are, New South Wales is than Victoria, but
than Western Austral.
With more than six million inhabitants, New South Wales is
the other two states
In January, Perth isa lot than Sydney but in July
with 174 mm of rainfall,
The coastline of New South Wales is much than that of West
Australia,
The foundation of Victoria is. han the other two stats
Temperatures in Melbourne ae than in Sydney or Pert
Victoria coastin se as that of New South W
40 Describing and comparing
Comparing cities
This table compares thre state of Australi. Choose adjectives from the box
below to complete the sentences using a comparative form.
Res n 1/6/1029
Monge empeora zart nt acyuc ae
western | "720 Ge) (heben) | e
AUSTRALIA
‘ope fol [ice mm /30 mm | 7 mm / Bam
Gant Ge) (tous)
New sour
i ZA
Cr
sat CRT ve
se
In terms of are, New South Wales is than Victoria, but
than Western Austral.
With more than six million inhabitants, New South Wales is
the other two states
In January, Perth isa lot than Sydney but in July
with 174 mm of rainfall,
The coastline of New South Wales is much than that of West
Australia,
The foundation of Victoria is. han the other two stats
Temperatures in Melbourne ae than in Sydney or Pert
Victoria coastin se as that of New South W
40 Describing and comparing
EI Incorrect
statistics
G Travel, trip, and
journey
gain atthe table in A. In these sentences, the information given is wrong
‘Change the superlative form to make it correct, as inthe example
1 Perth has the soldest winters. te, Aeffect
New South Wales isthe least populated ofthe thee stats
Perth is the wetest in January
New South Wales is the youngest of te three states
Victoria has the hotest temperatures
Victoria is the biggest in area
Victoria has the longest coastline
Write five sentences to compare your home town with another town or city in
Study these nots, then complete each sentence with the word travel trip or
to travels travel isa verb, We cannot say a travel
journey: journeys a noun. When we travel from A to B, and we describe the
proces of geting there, we cal ita journey
trips also à noun, When we travel from A to B, and we ae
describing what we did and where we went, we cal hi trip.
Thank you for visiting us, and havea safe home
How was your 10 Paris ast weekend? Did you havea good time?
When we were in Dubrovnik, we went on a sightseeing round the
islands
1 à ot for my work
How many business do you make every pea, on average?
Long does the to Madrid take by taint
leves very long + because there was alt of trafic on the road,
Descrbing and comparing 41
statistics
G Travel, trip, and
journey
gain atthe table in A. In these sentences, the information given is wrong
‘Change the superlative form to make it correct, as inthe example
1 Perth has the soldest winters. te, Aeffect
New South Wales isthe least populated ofthe thee stats
Perth is the wetest in January
New South Wales is the youngest of te three states
Victoria has the hotest temperatures
Victoria is the biggest in area
Victoria has the longest coastline
Write five sentences to compare your home town with another town or city in
Study these nots, then complete each sentence with the word travel trip or
to travels travel isa verb, We cannot say a travel
journey: journeys a noun. When we travel from A to B, and we describe the
proces of geting there, we cal ita journey
trips also à noun, When we travel from A to B, and we ae
describing what we did and where we went, we cal hi trip.
Thank you for visiting us, and havea safe home
How was your 10 Paris ast weekend? Did you havea good time?
When we were in Dubrovnik, we went on a sightseeing round the
islands
1 à ot for my work
How many business do you make every pea, on average?
Long does the to Madrid take by taint
leves very long + because there was alt of trafic on the road,
Descrbing and comparing 41
7.2 Describing products and services
1B Describing Look a his diagram ofthe Federal Express deli
processes description of the proces below, using the verbs in brackets,
All the verbs should be in the present simple passive form.
Federal Express Package Cycle
=
Im
Fest of al your package (ick up ¿E picked up ram your home, and al ne dette of your shipment reco)
2 bye diver on a barcode Scanner. Then Your package take). o the nearest coecton station.
International ond lng stance shipments end) 410 the port. where they y 510 an meine ru
airport These Goa) in more tan 200 counties worldwide. When they rv, Shipments transport 2
by plane 1 a regional akpot. or they transe..." immadate oa delivery station. Fa, your package dev)
os Ana estan. The progres of your package (montor 10 at a mes by our racing system,
and yu can contacts a any moment 1 fd out wheres
Active or Complete cach pai of sentences with an appropriate form ofthe ver indicated,
passive? asin the example. One sentence is passive, and the other active.
1 English se. epeen.asa fist language by nealy half ilion people
My wife geeake very good English
Canon a wide range of high-tech products fr the office and
home.
The bodywork is Spanish, but the engine in Germany
We this process to speedup production
“This software to detect errors in the system,
give This lis of company rules 10 every employee
My boss me along list of things to do every m
BrFaRge) 5 All our mec at least a week in advance
Her secretary all her appointments
BROW! 6 This graph our results for the lst quarter of the yea:
Visitors to he company the main factory, but not the high
security block,
Our new low-price range of CDs only in supermarkets
They lot in the USA, but not many in South America
42 Describing and comparing
1B Describing Look a his diagram ofthe Federal Express deli
processes description of the proces below, using the verbs in brackets,
All the verbs should be in the present simple passive form.
Federal Express Package Cycle
=
Im
Fest of al your package (ick up ¿E picked up ram your home, and al ne dette of your shipment reco)
2 bye diver on a barcode Scanner. Then Your package take). o the nearest coecton station.
International ond lng stance shipments end) 410 the port. where they y 510 an meine ru
airport These Goa) in more tan 200 counties worldwide. When they rv, Shipments transport 2
by plane 1 a regional akpot. or they transe..." immadate oa delivery station. Fa, your package dev)
os Ana estan. The progres of your package (montor 10 at a mes by our racing system,
and yu can contacts a any moment 1 fd out wheres
Active or Complete cach pai of sentences with an appropriate form ofthe ver indicated,
passive? asin the example. One sentence is passive, and the other active.
1 English se. epeen.asa fist language by nealy half ilion people
My wife geeake very good English
Canon a wide range of high-tech products fr the office and
home.
The bodywork is Spanish, but the engine in Germany
We this process to speedup production
“This software to detect errors in the system,
give This lis of company rules 10 every employee
My boss me along list of things to do every m
BrFaRge) 5 All our mec at least a week in advance
Her secretary all her appointments
BROW! 6 This graph our results for the lst quarter of the yea:
Visitors to he company the main factory, but not the high
security block,
Our new low-price range of CDs only in supermarkets
They lot in the USA, but not many in South America
42 Describing and comparing
Word puzzle Read th cues and complete the word pure
‘We sore information about all our clients on a
The ‘of copying and printing the document takes about two
In business, we sy that the is always right
They promised to send us the goods vo weckt
élite to another vis for next month,
(Our machine sit working again; can you send someone 10 £ it
In the Quality department we & many differen types
$ What day can you 4 the goods to our factory?
9, The person who takes pour payment in a supermarket isthe €
10 Before you take a plane, your gage is always to check you
aren't carrying any dangerous objects.
1 Wewsll try to the problem inthe quickest posible time
12. Maintenance staff are often called
12
[I Word partners Find words in tht canbe used with all the following expressions, asin the
“regalar dificult / good customer
an administrative technical simple
to callback twenty-four hous three days a month
a study/ job / maintenance work
carly on time late
a meeting an appointment /a schedule
Describing and comparing 43
‘We sore information about all our clients on a
The ‘of copying and printing the document takes about two
In business, we sy that the is always right
They promised to send us the goods vo weckt
élite to another vis for next month,
(Our machine sit working again; can you send someone 10 £ it
In the Quality department we & many differen types
$ What day can you 4 the goods to our factory?
9, The person who takes pour payment in a supermarket isthe €
10 Before you take a plane, your gage is always to check you
aren't carrying any dangerous objects.
1 Wewsll try to the problem inthe quickest posible time
12. Maintenance staff are often called
12
[I Word partners Find words in tht canbe used with all the following expressions, asin the
“regalar dificult / good customer
an administrative technical simple
to callback twenty-four hous three days a month
a study/ job / maintenance work
carly on time late
a meeting an appointment /a schedule
Describing and comparing 43
7.3 Evaluating products
Joescribing The sentences below describe the objects in the table. Complete the table as in
objects the example
ESB Pee
D about 25 cm in diameter
I can be used for tipping vied in restaurants,
The single version is usually about 2 m long and 1 m 50 cm wi
lts used for going in and out of room,
IRs about 35 em in thickness.
2 Ws ound.
[eS usualy whit, but sometimes orange.
Ie weighs about 208.
[Rs made of wood, and the handle is usually metal
10) Ws rectangle.
118s normally used at night
By Ws sphere
19° tts made of ibber nd pla
14, Is square 9 em by 9 em.
19 Ws made of plastic and metal.
1 Its about 60 em in height.
17 Is weight and diameter
iD Is made of metal
©) Its used fr string information.
ED es about 2 m high and Im wide
B)size and © Complete this table
dimension
Lea
Er; er
mn
44. Describing and comparing
Joescribing The sentences below describe the objects in the table. Complete the table as in
objects the example
ESB Pee
D about 25 cm in diameter
I can be used for tipping vied in restaurants,
The single version is usually about 2 m long and 1 m 50 cm wi
lts used for going in and out of room,
IRs about 35 em in thickness.
2 Ws ound.
[eS usualy whit, but sometimes orange.
Ie weighs about 208.
[Rs made of wood, and the handle is usually metal
10) Ws rectangle.
118s normally used at night
By Ws sphere
19° tts made of ibber nd pla
14, Is square 9 em by 9 em.
19 Ws made of plastic and metal.
1 Its about 60 em in height.
17 Is weight and diameter
iD Is made of metal
©) Its used fr string information.
ED es about 2 m high and Im wide
B)size and © Complete this table
dimension
Lea
Er; er
mn
44. Describing and comparing
Pronunciation
© Now complete the ellowing sentences using words fom the ble
The Seto-Ohashi Bridge is 12.8km
The dling equipment for the Channel Tunnel was $75 tonnes in
The running ace at the Olympics is the marathon.
The CN Tower in Toronto is 353.54 m thats more than 100 m
than the Empire State Building
The area ofa rectangle is the lipid bythe
The gold mines of South Africa go down toa maximum.
Pat the words below into one ofthe five groups according t the pronunciation
ofthe vowels underlined, a in the example
‘high deg white pink depth ge hit
vide May green md might width Length,
Three managers ae discussing th best location fora new car assembly plant.
‘Choose the correct alternative from the expressions in ital
A: So we have three possible locations — Ireland, northern Italy, or the north
cast of France. Whats your think / ve on thst
Well, ink Ireland in / dont think Ireland i good choice, because its
190 far from the rst of Europe. In /to my view, Northern Italy would be
beten
How / What do you think, Lucy?
1/ Tim’ agree with Des when he says that Ireland int really a possiblity
But Im mot / dont agree tat Italy isthe best choice. If you sk me /
tome” north-east France isthe deal location. I's much bete placed for
the Scandinavian marke, which represents 40% of our sales.
Yes, you have Jar right, Lucy: But dont forget that alot of our parts come
from Romania and Turkey. Personal, think Im inking? its beter to
bbe near our suppliers
B: es, think 4/50 "too, That's why I prefer Hal
Describing and comparing 45
© Now complete the ellowing sentences using words fom the ble
The Seto-Ohashi Bridge is 12.8km
The dling equipment for the Channel Tunnel was $75 tonnes in
The running ace at the Olympics is the marathon.
The CN Tower in Toronto is 353.54 m thats more than 100 m
than the Empire State Building
The area ofa rectangle is the lipid bythe
The gold mines of South Africa go down toa maximum.
Pat the words below into one ofthe five groups according t the pronunciation
ofthe vowels underlined, a in the example
‘high deg white pink depth ge hit
vide May green md might width Length,
Three managers ae discussing th best location fora new car assembly plant.
‘Choose the correct alternative from the expressions in ital
A: So we have three possible locations — Ireland, northern Italy, or the north
cast of France. Whats your think / ve on thst
Well, ink Ireland in / dont think Ireland i good choice, because its
190 far from the rst of Europe. In /to my view, Northern Italy would be
beten
How / What do you think, Lucy?
1/ Tim’ agree with Des when he says that Ireland int really a possiblity
But Im mot / dont agree tat Italy isthe best choice. If you sk me /
tome” north-east France isthe deal location. I's much bete placed for
the Scandinavian marke, which represents 40% of our sales.
Yes, you have Jar right, Lucy: But dont forget that alot of our parts come
from Romania and Turkey. Personal, think Im inking? its beter to
bbe near our suppliers
B: es, think 4/50 "too, That's why I prefer Hal
Describing and comparing 45
8.1 Success stories
EI Reading () ress arise abot amos men and in te pin he text ing
verbs inthe box below
became died met went founded
began agreed st sold crossed
acquired moved was got ‘bought
-ENRY ROYCE was bor in 1863 in Peterborough, Charles Rolls was bor in London in 1
he son ofa miller, and Rolls was the son of an aristocrat, Royce work atthe a
2 newspapers for afew months then... job as an apprentice enginer with GNR one 0
railway companies in Britain, A few years later to London and worked for an else
1884 he was made redundant and he Shi own company. HR Royce sold dymamos and
devices to factories and cotton Mills. He rich ad his fit
‘aI id not work very well so Royce decided to produce cars himself
[At the same time Charles Rolls was a student at Cambridge University. In
the 18908 to France and bought his fst car a Peugeot. In 1902
he started his own company sling crs At the ime e un?
champion driver andthe following year he 1 a new world speed
recon, Rolls loved cas but he really wanted to have his own name on a car
and in 1904 he A1 Henry Royce. They 2 to set up the Rol
Royce company. Two years ater the company produced the Silver Ghost.
The same year Roll... English Channel by hot ar balcon. He
loved speed. Unfortunately fours yar later he
accident
Royce continued producing cars In 191 Rolls Royce another
company, Bentley. Royce died in 1983 a he age of sventy
© Axe these sentences true (T) o false (PR
1 Royce was older than Rolls
2 Rolls and Royce were students together at Cambridge.
3 Royce set a world recordin 190
à Rolls died before Royce
Rolls-Royce was bought by Bently
46 Life stories
EI Reading () ress arise abot amos men and in te pin he text ing
verbs inthe box below
became died met went founded
began agreed st sold crossed
acquired moved was got ‘bought
-ENRY ROYCE was bor in 1863 in Peterborough, Charles Rolls was bor in London in 1
he son ofa miller, and Rolls was the son of an aristocrat, Royce work atthe a
2 newspapers for afew months then... job as an apprentice enginer with GNR one 0
railway companies in Britain, A few years later to London and worked for an else
1884 he was made redundant and he Shi own company. HR Royce sold dymamos and
devices to factories and cotton Mills. He rich ad his fit
‘aI id not work very well so Royce decided to produce cars himself
[At the same time Charles Rolls was a student at Cambridge University. In
the 18908 to France and bought his fst car a Peugeot. In 1902
he started his own company sling crs At the ime e un?
champion driver andthe following year he 1 a new world speed
recon, Rolls loved cas but he really wanted to have his own name on a car
and in 1904 he A1 Henry Royce. They 2 to set up the Rol
Royce company. Two years ater the company produced the Silver Ghost.
The same year Roll... English Channel by hot ar balcon. He
loved speed. Unfortunately fours yar later he
accident
Royce continued producing cars In 191 Rolls Royce another
company, Bentley. Royce died in 1983 a he age of sventy
© Axe these sentences true (T) o false (PR
1 Royce was older than Rolls
2 Rolls and Royce were students together at Cambridge.
3 Royce set a world recordin 190
à Rolls died before Royce
Rolls-Royce was bought by Bently
46 Life stories
passive Electricity (discover) in the 1880s,
HLR. Royce (found) in 1884.
Rolls and Royce (be born) in the nineteenth century
The dynamos sll) to factories and coton mill
Rolls Royce (crete) in 190,
6 The RR Silver Shadow (produce) in 1906,
A neve world record (se) in 1903
Rolls (il) in a Aying accident.
Bentley (acquie) in 1931
Make questions for these answers. Use the passive form, as in the example
1 When mas charles Role tere?
He was born in 1
Where
He was born in Pete
When
He was made redundant in 1884
What
Bentley was acquired in 1931,
How
He was ile in a ying accident
When
Ie was produced in 1906.
Time expressions Henry Royce died on April 23d 1933, Using this date as a tating point match
the time expresion on the right with the dates onthe let as in the example
he following monthd\ april 24h 1933,
one week before ——04 / 16 / 1933 (USA)
Life stories 47
HLR. Royce (found) in 1884.
Rolls and Royce (be born) in the nineteenth century
The dynamos sll) to factories and coton mill
Rolls Royce (crete) in 190,
6 The RR Silver Shadow (produce) in 1906,
A neve world record (se) in 1903
Rolls (il) in a Aying accident.
Bentley (acquie) in 1931
Make questions for these answers. Use the passive form, as in the example
1 When mas charles Role tere?
He was born in 1
Where
He was born in Pete
When
He was made redundant in 1884
What
Bentley was acquired in 1931,
How
He was ile in a ying accident
When
Ie was produced in 1906.
Time expressions Henry Royce died on April 23d 1933, Using this date as a tating point match
the time expresion on the right with the dates onthe let as in the example
he following monthd\ april 24h 1933,
one week before ——04 / 16 / 1933 (USA)
Life stories 47
8.2 Making money
1B Financial © Complet the gps inthe table below:
SR Ce CRE ER
vs + [Less
Complete these sentences using words from the table
Me spent more than we arned o we made a
At the Annual General Meeting the year’ results are presented to the
‘The bank gave usa 000.
Every month 1 22,4259 of my slay in a fund,
Can you L me some money? The bank is closed
Bi Confusing words Choose the correct words to complete these dialogues
A: That's beautiful ar. Where did yo
Ata garage in Rome. Is worth / wo
£12000.
Hit How's the new job?
TRS OK but I dont win corn enough,
Where are you living?
Ina new at. ent borrowed some money from the bank, but I think 1
will have o sale / ll my ar
How ae your
Fine. Im going 10 the Bahamas next week
Really? Tht’ expensive. How can you ofr /af
bought some parts/shares®in a high tech company and 1 sold them lst
48 Life stores
1B Financial © Complet the gps inthe table below:
SR Ce CRE ER
vs + [Less
Complete these sentences using words from the table
Me spent more than we arned o we made a
At the Annual General Meeting the year’ results are presented to the
‘The bank gave usa 000.
Every month 1 22,4259 of my slay in a fund,
Can you L me some money? The bank is closed
Bi Confusing words Choose the correct words to complete these dialogues
A: That's beautiful ar. Where did yo
Ata garage in Rome. Is worth / wo
£12000.
Hit How's the new job?
TRS OK but I dont win corn enough,
Where are you living?
Ina new at. ent borrowed some money from the bank, but I think 1
will have o sale / ll my ar
How ae your
Fine. Im going 10 the Bahamas next week
Really? Tht’ expensive. How can you ofr /af
bought some parts/shares®in a high tech company and 1 sold them lst
48 Life stores
Collocations Match a word from A with a word from B to make the expressions defined
bese. The word from A can go before or aftr the word from B, a in the
examples Use each word from A twice
ite oft cent
ies exchange fon
money pid out if you die
document which proves you have protection against fr, thet or illness
anconce policy
away of checking that your customers have ad
credit
the value ofan investment in a company
share
a place to keep money on depositor for current use
a document sent regultly o confirm your financial position
bank
a way of paying without using cash or a cheque
the money going in and out of a company
flow
a means of calculating when changing money from
exchange
a place for keeping money during office hours
cash
the extra amount due when you borrow money from a bank
a bonus paid on the good financial results of a company
prof
Life stories 49
bese. The word from A can go before or aftr the word from B, a in the
examples Use each word from A twice
ite oft cent
ies exchange fon
money pid out if you die
document which proves you have protection against fr, thet or illness
anconce policy
away of checking that your customers have ad
credit
the value ofan investment in a company
share
a place to keep money on depositor for current use
a document sent regultly o confirm your financial position
bank
a way of paying without using cash or a cheque
the money going in and out of a company
flow
a means of calculating when changing money from
exchange
a place for keeping money during office hours
cash
the extra amount due when you borrow money from a bank
a bonus paid on the good financial results of a company
prof
Life stories 49
8.3 Company history D
B Reading Read this text about the history of America Online Inc.
tine
Complete these sentences using the correct form of the verb in brackets
1 The company in 1985. (found)
2 11999 Netscape by AOL. (buy
3 From 199210 1994 the numberof subscribes
(reach)
Time Warner in 2000, (acquire
The monthly payment in 19%, (introduce
The joint venture with Bereleman to expand AOL in
Europe. (design
In 1993 Steve Case CEO. (apo
$ In 1992 shares in AOL at $1150, quote
dake questions for thee answers as in the example
hen mee. me aah! fea bought in 1999.
He became president in 1998.
2 leas introduced in 1996.
2 led to many problems.
They were quoted on the
NASDAQ,
2 lent publi in 1992
2 started as Quantum
50 Life stores
B Reading Read this text about the history of America Online Inc.
tine
Complete these sentences using the correct form of the verb in brackets
1 The company in 1985. (found)
2 11999 Netscape by AOL. (buy
3 From 199210 1994 the numberof subscribes
(reach)
Time Warner in 2000, (acquire
The monthly payment in 19%, (introduce
The joint venture with Bereleman to expand AOL in
Europe. (design
In 1993 Steve Case CEO. (apo
$ In 1992 shares in AOL at $1150, quote
dake questions for thee answers as in the example
hen mee. me aah! fea bought in 1999.
He became president in 1998.
2 leas introduced in 1996.
2 led to many problems.
They were quoted on the
NASDAQ,
2 lent publi in 1992
2 started as Quantum
50 Life stores
DI Reading © Read the short histories of ome fmous companies below: Match them wth
Formed in 1924 tis company in 1985. He bouge Pa
company was or decades ne makers of Toy try, became a
the most famous Holywood mation bone and nen retired 10 is
picture studio, wih many ofthe fest company where he launched
best and brightest tars inthe the ae
indus inclui Judy Grand,
Greta Garbo, Clark Gable, and
Company
Company This company was founded
in 1930 by à man wth he
Steve Jobs ran his company ol fazen fod in Newfoundland
rom his amersgaragein pee he noticed tat the
the seventies, He named the fehermen ate ei ah months
company afer a fuit and was the er they were caught Today many
res eventr ofthe personal ofthe world's freres are ul of
computer He dscovered the this company’ fe, vegetables, and
mouse and persuaded a senior hamburgers,
executive of Pepsico 1 jon the
company inthe ear es. Company:
Untorunate obs fet he
Desde if these sentences are true (T) or false (E) 1 they are fle, correct them,
asin the example,
1 Steve Jobs left Apple in 1995. #e left in unse,
Mr Apple was areal person.
Mr Birdseye was areal person.
You keep Birdseye products in a freeze.
MGM was founded in 1942,
Birdseye made “Toy Story
The iMac san Apple product
In the seventies Steve Job father worked in a garage
9 Birdseye was founded in 1903,
0 MGM make films,
Life stores 51
Formed in 1924 tis company in 1985. He bouge Pa
company was or decades ne makers of Toy try, became a
the most famous Holywood mation bone and nen retired 10 is
picture studio, wih many ofthe fest company where he launched
best and brightest tars inthe the ae
indus inclui Judy Grand,
Greta Garbo, Clark Gable, and
Company
Company This company was founded
in 1930 by à man wth he
Steve Jobs ran his company ol fazen fod in Newfoundland
rom his amersgaragein pee he noticed tat the
the seventies, He named the fehermen ate ei ah months
company afer a fuit and was the er they were caught Today many
res eventr ofthe personal ofthe world's freres are ul of
computer He dscovered the this company’ fe, vegetables, and
mouse and persuaded a senior hamburgers,
executive of Pepsico 1 jon the
company inthe ear es. Company:
Untorunate obs fet he
Desde if these sentences are true (T) or false (E) 1 they are fle, correct them,
asin the example,
1 Steve Jobs left Apple in 1995. #e left in unse,
Mr Apple was areal person.
Mr Birdseye was areal person.
You keep Birdseye products in a freeze.
MGM was founded in 1942,
Birdseye made “Toy Story
The iMac san Apple product
In the seventies Steve Job father worked in a garage
9 Birdseye was founded in 1903,
0 MGM make films,
Life stores 51
9.1 Making decisions
Spontaneous ‘Complete the dialogues below with the appropriate rs
decisions a. Shall ask him ihe re the day afer?
À One moment, please. 1 se he's there
Then well have the meeting without him.
Hold ona moment FL ook in my address book.
Shall ay heron her mobile?
TIL just check the register.
Nol try again a litle ate.
TI wait or her to come down
She’ not there just her He told me he cant come tomorrow
You can ty; but I think he's busy a
Yes, OK, but dont have the number. werk
Do you have a Ms Tiflany staying here? Could 1 speak to Antoine, please?
Yes we do, hall call up o her o Hell, Im afraid he's sill at Jun
No, thats OK, she's expecting me take a message?
Decision or Look atthe conference programme opposite. Then read the dialogue between
arrangement? two colleagues who are attending th conference, B has decided what to d
this morning, but A has. Complete the conversation with the correct À
of the verb,
52 Dealing with problems
Spontaneous ‘Complete the dialogues below with the appropriate rs
decisions a. Shall ask him ihe re the day afer?
À One moment, please. 1 se he's there
Then well have the meeting without him.
Hold ona moment FL ook in my address book.
Shall ay heron her mobile?
TIL just check the register.
Nol try again a litle ate.
TI wait or her to come down
She’ not there just her He told me he cant come tomorrow
You can ty; but I think he's busy a
Yes, OK, but dont have the number. werk
Do you have a Ms Tiflany staying here? Could 1 speak to Antoine, please?
Yes we do, hall call up o her o Hell, Im afraid he's sill at Jun
No, thats OK, she's expecting me take a message?
Decision or Look atthe conference programme opposite. Then read the dialogue between
arrangement? two colleagues who are attending th conference, B has decided what to d
this morning, but A has. Complete the conversation with the correct À
of the verb,
52 Dealing with problems
Which session ae you atendng / will you atend this morning?
CONFERENCE ON PU go / Tm going o the talk by Graham Overwood. You too?
COMMUNICATION 1 don't know. What wil he ak he talking about?
SKILLS Meditation techniques.
‘Oh ye, sae him do that last ear hink 710 /'m going to the other
[Monday 120 Au U 5 session. What is it?
nom 135 1000-1200 Justa minute, check / Fm checking the conference programme, Here it
HOW CAN MEDITATION is t's Petra Durkin, She will ve / giving a presentation on in-company
Graham Overwood She's a very good speaker. try / m trying? that. What time will she start
she staring
oom 2161301200
= At 10.30, Oh ve just membered ~ there was a message on the
‘Sreonente-conmunieanion- À 5
Gone Caen noticeboard. She won't come / Shei coming? because he not well
Ferrrderkin- DUE TO That pity: OK, in that ase think JU de / Im dong 1 ie shopping
anes this morning. meet / Pm meeting" yu in the barat lunch ime.
B: OK, se you later.
Verb and noun Match the verbs inthe box below with the words and phrases that can be used
pairs with chem, as in the example
kre end me order,
Print remind Book check pickup
a a voté
> holiday
* fie
tation
photocopy paper
a conference programme ers
„ae end
PA conte
RS someone to dinner
in at the airport fomeone to
” LE
meone to
18 the doo,
a Re
‚gone ort
pe a0
temporary stat
Dealing with problems 53
CONFERENCE ON PU go / Tm going o the talk by Graham Overwood. You too?
COMMUNICATION 1 don't know. What wil he ak he talking about?
SKILLS Meditation techniques.
‘Oh ye, sae him do that last ear hink 710 /'m going to the other
[Monday 120 Au U 5 session. What is it?
nom 135 1000-1200 Justa minute, check / Fm checking the conference programme, Here it
HOW CAN MEDITATION is t's Petra Durkin, She will ve / giving a presentation on in-company
Graham Overwood She's a very good speaker. try / m trying? that. What time will she start
she staring
oom 2161301200
= At 10.30, Oh ve just membered ~ there was a message on the
‘Sreonente-conmunieanion- À 5
Gone Caen noticeboard. She won't come / Shei coming? because he not well
Ferrrderkin- DUE TO That pity: OK, in that ase think JU de / Im dong 1 ie shopping
anes this morning. meet / Pm meeting" yu in the barat lunch ime.
B: OK, se you later.
Verb and noun Match the verbs inthe box below with the words and phrases that can be used
pairs with chem, as in the example
kre end me order,
Print remind Book check pickup
a a voté
> holiday
* fie
tation
photocopy paper
a conference programme ers
„ae end
PA conte
RS someone to dinner
in at the airport fomeone to
” LE
meone to
18 the doo,
a Re
‚gone ort
pe a0
temporary stat
Dealing with problems 53
9.2 Thinking ahead
CEE A father hasa problem with his son who is studying at university fora
business degre. Read this e-mail to hiso, and complet sentences 1-6
phrases ah
Sie
From: John Wison-wson@ab com)
Subjects Jb nee
Dear Som,
Your mother and | were very surprised to hear about your job offer fom IPC. Ofcourse, we are very
pleased o her that hey want you, but we real think ha if you dont finish your degree course,
Fist of all you say that if you take the ob, 2 Do you have big problem with money st
the moment? 3 then Il send you some more ~ you know we are aways happy 1 help
you.
Secondly, you say hat you don't accept the job now, A1 this relly rue? We think tat
if the company is really interested in you, $ ti sure they understand that if you pass
your exams, ‘And it you ae well qualified, you'll be in a beter poston for promotion
‘And what will happen 277 Youll certiny regret then you don't have a degree
lts very dif communicating by e-mall, and you're never there when we cll you. Why dont you
come down and see us? pay fr your tain fre. 5 well tak about al this in more
deuil before you make your decision. Give us à cal
Lowe
he wait until you finish your degree course
Ifyou come this weekend
Ifitsa question of money
youl regret it inthe future
youl ave one ofthe bet busines degrees in the
ifyou decide t move or you lose your job
youll be onan exellent salary
‘hey wont ofe it to you again later
54 Dealing with problems
CEE A father hasa problem with his son who is studying at university fora
business degre. Read this e-mail to hiso, and complet sentences 1-6
phrases ah
Sie
From: John Wison-wson@ab com)
Subjects Jb nee
Dear Som,
Your mother and | were very surprised to hear about your job offer fom IPC. Ofcourse, we are very
pleased o her that hey want you, but we real think ha if you dont finish your degree course,
Fist of all you say that if you take the ob, 2 Do you have big problem with money st
the moment? 3 then Il send you some more ~ you know we are aways happy 1 help
you.
Secondly, you say hat you don't accept the job now, A1 this relly rue? We think tat
if the company is really interested in you, $ ti sure they understand that if you pass
your exams, ‘And it you ae well qualified, you'll be in a beter poston for promotion
‘And what will happen 277 Youll certiny regret then you don't have a degree
lts very dif communicating by e-mall, and you're never there when we cll you. Why dont you
come down and see us? pay fr your tain fre. 5 well tak about al this in more
deuil before you make your decision. Give us à cal
Lowe
he wait until you finish your degree course
Ifyou come this weekend
Ifitsa question of money
youl regret it inthe future
youl ave one ofthe bet busines degrees in the
ifyou decide t move or you lose your job
youll be onan exellent salary
‘hey wont ofe it to you again later
54 Dealing with problems
Bl Company Decide which phrase (a, , ore) est complete each sentence
strategy We dont have enough money to finance our new esearch and development
programme, so think
a welllnd some money othe bank
8 wellaıract more shareholders and increase the share capital
€ well reduce ou profits
We have too much work atthe moment, and none ofthe staff want to work
longer hours, 0
we wont have enough work
'b well have to think about taking on more staf
© well ask them todo shorter hours,
‘We have a 75% market share in our country, but only 6% ofthe world
markets.
a. L think well concentrate on developing our export activity
dont think our share ofthe home market will be very high
€ well probably import more goods.
I we don't get any better candidates for the new sales job
a well take the worst one
5 wewont have any sles
well have to advertise again
We won't interest the general public in our new range of computers if
we doit offer competitive prices.
be do a direct mailing
© we offer them fre technical assistance
I Distribution and @ The words inthe boxes below are linked with distribution and marketing. For
advertising «each box, make sts of word pars by matching the words on the let with an
appropriate word on the right, sin the examples.
Target customers Distribution / sales outlets Advertising
local a adverts
married. à boys travel a stores
sports \ b order business b maig
w © newspapers
direct radio
teenage \ b age group
general Ve couples shopping | © shops
business — d public partment | centres
the 50-70 € people mal le agents 15 daily magazines
© Which customers distribution outlets and means of advertising would you
choose forthe following?
1am exercise machine
2 a computer game.
3 a luxury hotel by the sea
Dealing with problems 55
strategy We dont have enough money to finance our new esearch and development
programme, so think
a welllnd some money othe bank
8 wellaıract more shareholders and increase the share capital
€ well reduce ou profits
We have too much work atthe moment, and none ofthe staff want to work
longer hours, 0
we wont have enough work
'b well have to think about taking on more staf
© well ask them todo shorter hours,
‘We have a 75% market share in our country, but only 6% ofthe world
markets.
a. L think well concentrate on developing our export activity
dont think our share ofthe home market will be very high
€ well probably import more goods.
I we don't get any better candidates for the new sales job
a well take the worst one
5 wewont have any sles
well have to advertise again
We won't interest the general public in our new range of computers if
we doit offer competitive prices.
be do a direct mailing
© we offer them fre technical assistance
I Distribution and @ The words inthe boxes below are linked with distribution and marketing. For
advertising «each box, make sts of word pars by matching the words on the let with an
appropriate word on the right, sin the examples.
Target customers Distribution / sales outlets Advertising
local a adverts
married. à boys travel a stores
sports \ b order business b maig
w © newspapers
direct radio
teenage \ b age group
general Ve couples shopping | © shops
business — d public partment | centres
the 50-70 € people mal le agents 15 daily magazines
© Which customers distribution outlets and means of advertising would you
choose forthe following?
1am exercise machine
2 a computer game.
3 a luxury hotel by the sea
Dealing with problems 55
9.3 Complaining and apologizing
DA hotel This isa conversation betwen à ot manager and à guest Pat ih sentences in
complaint order sin the example.
a Isitthe same price
b Youre welcome, Shall send a porter to move our Jugage?
© Tim very sorry about that, sin I'm surprise, because the spt
checked last werk
Not lite more, but we won't ask you to pay the difference
Maybe it was, but could you send someone to look at it again?
No, thats OK, thanks. can manage
Good morning, sir. Did you sleep wel
Yes pleas, if you have one
Let me check. Yes, Room 312 fre, That's on the third ot
‘No, not realy [think there’ a problem withthe air-conditioning in
my room, Is very nos
Thank you. Tha’ very kind of you
Fm afraid thats not posible on a Sunday. Would you like me o find
you another room for tonight?
The e-mail below is in an informal syle. The fax opposite is a more
version ofthe same message. Complete the missing words in the fax. The fis
Jete ofeach word is give,
From: Yobndegsameute
Subject Vito Essonne production plat
eae Grenvile,
Km afraid ave to cancel your visit 1 the Essonne production plant at 9.30 on Friday, as
the Production Manage sil this week.
hall we x some other appointments with head office tl for the Friday morning? Could
you let Sandy know asap? Shell make the arrangements
Sorry about the last minute change. Hove a safe journey, and see you on Thursday
afternoon,
Regards
Yolinde
56. Deating with problems
DA hotel This isa conversation betwen à ot manager and à guest Pat ih sentences in
complaint order sin the example.
a Isitthe same price
b Youre welcome, Shall send a porter to move our Jugage?
© Tim very sorry about that, sin I'm surprise, because the spt
checked last werk
Not lite more, but we won't ask you to pay the difference
Maybe it was, but could you send someone to look at it again?
No, thats OK, thanks. can manage
Good morning, sir. Did you sleep wel
Yes pleas, if you have one
Let me check. Yes, Room 312 fre, That's on the third ot
‘No, not realy [think there’ a problem withthe air-conditioning in
my room, Is very nos
Thank you. Tha’ very kind of you
Fm afraid thats not posible on a Sunday. Would you like me o find
you another room for tonight?
The e-mail below is in an informal syle. The fax opposite is a more
version ofthe same message. Complete the missing words in the fax. The fis
Jete ofeach word is give,
From: Yobndegsameute
Subject Vito Essonne production plat
eae Grenvile,
Km afraid ave to cancel your visit 1 the Essonne production plant at 9.30 on Friday, as
the Production Manage sil this week.
hall we x some other appointments with head office tl for the Friday morning? Could
you let Sandy know asap? Shell make the arrangements
Sorry about the last minute change. Hove a safe journey, and see you on Thursday
afternoon,
Regards
Yolinde
56. Deating with problems
our Essonne producto plat at 030 aim. on Fay mrming a our Proton Manager
loo win wo vio £- 3 some or apart wih hand
sir be Fry mari. 4002 yoo
contact y secretary Sancta Toys asco as posse o make ro
necessary rangement
1 fra est mint change to your chal. À
Yue à ato may and we et.
a .
3 What is ie? Here are some complaints, Say what sin each case, sin the example
ee had three bottles of wine, but we only had
It often goes off for no reason. Last night I had a cll from the police
because it started ringing at 2.00 in the morning
very time I try to open iI get an error message on the sree,
Thm sorry but the date on it is wrong, Isai I wanted to travel onthe 15th,
but ere its got the 16th writen on it
Te makes a strange noise everytime I accelerate or tur a corner.
You told me I could use it in any machine, but the fist time I tied to take
some money out the machine te it
Why don't want it Because ifs nearly cold tastes ike dishwater,
there's fly swimming in it
Dealing with problems 57
loo win wo vio £- 3 some or apart wih hand
sir be Fry mari. 4002 yoo
contact y secretary Sancta Toys asco as posse o make ro
necessary rangement
1 fra est mint change to your chal. À
Yue à ato may and we et.
a .
3 What is ie? Here are some complaints, Say what sin each case, sin the example
ee had three bottles of wine, but we only had
It often goes off for no reason. Last night I had a cll from the police
because it started ringing at 2.00 in the morning
very time I try to open iI get an error message on the sree,
Thm sorry but the date on it is wrong, Isai I wanted to travel onthe 15th,
but ere its got the 16th writen on it
Te makes a strange noise everytime I accelerate or tur a corner.
You told me I could use it in any machine, but the fist time I tied to take
some money out the machine te it
Why don't want it Because ifs nearly cold tastes ike dishwater,
there's fly swimming in it
Dealing with problems 57
BY Vocabulary Complete the dialogue below using the words in the box
railed contract advertising staff
discount tumower premises competitors rent.
How's business, Calo?
[Not very good a all. Our is down 20% compared with last
Why is that?
Well we lost big. in Japan. One of our > offered a
much better price
That too bad, How are the 2
They not very happy. couldnt give them a pay rise in Januar:
Yi sure things wil gt betr
Maybe inthe new We are moving in une
Why?
The came toan end and the owners wanted t increas the
y 309%. That makes 4,000 per month for 200. 1 too
much.
So what re you doing to get more busines?
we $ our new brochure to 10,000 addresses and we are offering
215% to al new customers We are also Pon local
radio
A OK. Well good luck
E Making “wo frend ae discussing possible carers Mach sentences in 1-5 with he
suggestions (1) appropriate responses in ae
What are you planning todo when you graduate? Thats a pouty. Can 1 borrow your
u vo
How about continuing your studies? m nat sure realy. must start
looking
Thats out of the question. ant to
— ‘ein some money
registered with Manpower You should alo start 1 got The Times tis morning, but Im
What about registering with a ecrutment agency?
looking inthe newspapers. — not rely sure what kindof job 1
geod one?
In that case, why dont you lok on the Internet?
Maybe you get some ideas. _
58 People at work
railed contract advertising staff
discount tumower premises competitors rent.
How's business, Calo?
[Not very good a all. Our is down 20% compared with last
Why is that?
Well we lost big. in Japan. One of our > offered a
much better price
That too bad, How are the 2
They not very happy. couldnt give them a pay rise in Januar:
Yi sure things wil gt betr
Maybe inthe new We are moving in une
Why?
The came toan end and the owners wanted t increas the
y 309%. That makes 4,000 per month for 200. 1 too
much.
So what re you doing to get more busines?
we $ our new brochure to 10,000 addresses and we are offering
215% to al new customers We are also Pon local
radio
A OK. Well good luck
E Making “wo frend ae discussing possible carers Mach sentences in 1-5 with he
suggestions (1) appropriate responses in ae
What are you planning todo when you graduate? Thats a pouty. Can 1 borrow your
u vo
How about continuing your studies? m nat sure realy. must start
looking
Thats out of the question. ant to
— ‘ein some money
registered with Manpower You should alo start 1 got The Times tis morning, but Im
What about registering with a ecrutment agency?
looking inthe newspapers. — not rely sure what kindof job 1
geod one?
In that case, why dont you lok on the Internet?
Maybe you get some ideas. _
58 People at work
Making © An English language school wants to atract more business customers. A
‘suggestions (2) ‘consultant makes some suggestion. Match the suggestions with the reasons.
TE AS
3 Mal comane ect à premisa vated
refri the premises 1 bete value for clients - more
opportunities to speak
mot sponsor sports events attract more local customers
Increase the numberof teaching hous the marketing budget snot
large enough
teach other languages as well as English | e provide better facilities
redesign your documents ntact customers from new
reduce the es sige to sie give them a mot professional
image,
rat move make couses more intensive
9 advertise on the Internet ‘increase corporate business
© Now use the suggestions and reason above to writ he consultant report. Use
the expressions in the bos to help you. Writ sentences, asin the examples.
‘thy dont you 7 Like dont think you shouts
how about? 1 would advise you to
1 don't think you should meet. oF. yeu. premiter.ere_melituated
I would advise you to refurbish your premises, 0 yeu will de able te
offer. better
Why dont you
People at work 59
‘suggestions (2) ‘consultant makes some suggestion. Match the suggestions with the reasons.
TE AS
3 Mal comane ect à premisa vated
refri the premises 1 bete value for clients - more
opportunities to speak
mot sponsor sports events attract more local customers
Increase the numberof teaching hous the marketing budget snot
large enough
teach other languages as well as English | e provide better facilities
redesign your documents ntact customers from new
reduce the es sige to sie give them a mot professional
image,
rat move make couses more intensive
9 advertise on the Internet ‘increase corporate business
© Now use the suggestions and reason above to writ he consultant report. Use
the expressions in the bos to help you. Writ sentences, asin the examples.
‘thy dont you 7 Like dont think you shouts
how about? 1 would advise you to
1 don't think you should meet. oF. yeu. premiter.ere_melituated
I would advise you to refurbish your premises, 0 yeu will de able te
offer. better
Why dont you
People at work 59
10.2 Responsibilities and regulations
EN Regulations A new employee s starting work. She is checking the rules, Complete the
dialogue using the corres form of verbs from the box Below a in the example
(don't have to (oot) be alone to must /mustnt can / eat
A: What are my working hours
Wall, we have flexible hours here, You Ave. fe! be here between
10.00 am. and 330 pam. Isa thirty-five hour week but you
choose to start carly or finish late
> decide now?
No. You can decide each day
You 3 smoke in the smoker lounge on the second for
smoke anywhere else for safety reasons.
What about dress?
You must be smart but not too formal. You wear ate for
example
Good! What about weekends?
You never S work at weekends. In fact 9 come int the
building atthe weekend for security reasons
And what about holidays?
ou have four weeks per yar but take two of them 3
Christmas, The other two you can tak when you want.
Jobs (1) Match the fst hal o the sentences in 1-10 ith the second half in a
Alory driver int allowed to be good with figures.
Teachers have to doesnt have to wear uniform
Amine ha to oft
A fight attendant close company seres
‘receptionist has tobe welcoming to vistors
Staff must never work underground
Someone who works from doesnt have to travel to work
home be on cl at night
Employees ae nt allowed to prepare thei lessons
An accountant must steal company propery.
Doctors sometimes have to dive more than two hours
without» break
60 People at work
EN Regulations A new employee s starting work. She is checking the rules, Complete the
dialogue using the corres form of verbs from the box Below a in the example
(don't have to (oot) be alone to must /mustnt can / eat
A: What are my working hours
Wall, we have flexible hours here, You Ave. fe! be here between
10.00 am. and 330 pam. Isa thirty-five hour week but you
choose to start carly or finish late
> decide now?
No. You can decide each day
You 3 smoke in the smoker lounge on the second for
smoke anywhere else for safety reasons.
What about dress?
You must be smart but not too formal. You wear ate for
example
Good! What about weekends?
You never S work at weekends. In fact 9 come int the
building atthe weekend for security reasons
And what about holidays?
ou have four weeks per yar but take two of them 3
Christmas, The other two you can tak when you want.
Jobs (1) Match the fst hal o the sentences in 1-10 ith the second half in a
Alory driver int allowed to be good with figures.
Teachers have to doesnt have to wear uniform
Amine ha to oft
A fight attendant close company seres
‘receptionist has tobe welcoming to vistors
Staff must never work underground
Someone who works from doesnt have to travel to work
home be on cl at night
Employees ae nt allowed to prepare thei lessons
An accountant must steal company propery.
Doctors sometimes have to dive more than two hours
without» break
60 People at work
Vocabulary In this word chain the last eter of one word isthe fist ofthe next. Complete
the chain using the definitions provide,
TEE
Ona plane you must of mobile phones before take-off.
2. Ona construction site you hve to wear a to protect your head,
3 In many companies you cannot holidays at busy times
Employes ate ofen not allowed to in ther offices, only inthe
5 In some companies men have to wear a
ten have to workin the when the offices are closed,
Someone in Public Relations ha to be with people
BA must never reveal confidential information about a patient
9 Employees must to switch of light and equipment
10 A perfect employe never breaks the
D Rules ‘Where would you se thee rls? The answers ae on page 85
E ® Docs
PLEASE DO NOT
TALK TO THE must be kept on must be worn
DRIVER a lead and out of at all times
the water
‘This film
has been
rated PG
ALCOHOL En
may not be served | sonaron
to anyone under 18 I crcercrens
People at work 61
the chain using the definitions provide,
TEE
Ona plane you must of mobile phones before take-off.
2. Ona construction site you hve to wear a to protect your head,
3 In many companies you cannot holidays at busy times
Employes ate ofen not allowed to in ther offices, only inthe
5 In some companies men have to wear a
ten have to workin the when the offices are closed,
Someone in Public Relations ha to be with people
BA must never reveal confidential information about a patient
9 Employees must to switch of light and equipment
10 A perfect employe never breaks the
D Rules ‘Where would you se thee rls? The answers ae on page 85
E ® Docs
PLEASE DO NOT
TALK TO THE must be kept on must be worn
DRIVER a lead and out of at all times
the water
‘This film
has been
rated PG
ALCOHOL En
may not be served | sonaron
to anyone under 18 I crcercrens
People at work 61
10.3 Checking and correcting information
EB Reading Complete this dialogue between a journals and a representative ofthe perfume
industry using expressions fom the box below
Can Tread that back to you Thats Hight
Di yu say eat o eighteen Ready
Y sor dirt cate that. go ahead
ve got that on
So here are some facts and figures
‘One moment get my pen. OK,
The main manufacturers are L'Oréal, Unilever, Procter & Gamble and Est
Lauder
L'Oréal, Unilever
Procter & Gamble and Estée Lauder
P&G and Estée Lauder OK à ta very complex
manufacturing proces?
Well to take an example in Chanel No.5 there are cighty ingredients
Eighty
Real It must be very expensive to make?
Well fora bone of perfume which costs $50 the contents cost $8. The rest
goes on marketing, packaging, royalties, and a discount t the etal
That's ver interesting. Please 6
‘Wall tha’ al realy. Except 10 tl you that perfume sles inthe U
£800 milion ayer.
(Great. Well thanks for your help. Could have your number if need more
information?
Sure is 0132-4798
27 0132-4798,
Short answers Give shor answers to these questions, a in the example
1 Are you American?
Were you born in the sites?
Ae you learning English for your job?
Have you gota mobile phone?
Do you enjoy learning English?
Does your English teacher speak your language?
Do you use the Internet?
Isthe economy doing well at the mom
Would you like to change obs?
10 Are there any English-speaking people in your company?
62 People at work
EB Reading Complete this dialogue between a journals and a representative ofthe perfume
industry using expressions fom the box below
Can Tread that back to you Thats Hight
Di yu say eat o eighteen Ready
Y sor dirt cate that. go ahead
ve got that on
So here are some facts and figures
‘One moment get my pen. OK,
The main manufacturers are L'Oréal, Unilever, Procter & Gamble and Est
Lauder
L'Oréal, Unilever
Procter & Gamble and Estée Lauder
P&G and Estée Lauder OK à ta very complex
manufacturing proces?
Well to take an example in Chanel No.5 there are cighty ingredients
Eighty
Real It must be very expensive to make?
Well fora bone of perfume which costs $50 the contents cost $8. The rest
goes on marketing, packaging, royalties, and a discount t the etal
That's ver interesting. Please 6
‘Wall tha’ al realy. Except 10 tl you that perfume sles inthe U
£800 milion ayer.
(Great. Well thanks for your help. Could have your number if need more
information?
Sure is 0132-4798
27 0132-4798,
Short answers Give shor answers to these questions, a in the example
1 Are you American?
Were you born in the sites?
Ae you learning English for your job?
Have you gota mobile phone?
Do you enjoy learning English?
Does your English teacher speak your language?
Do you use the Internet?
Isthe economy doing well at the mom
Would you like to change obs?
10 Are there any English-speaking people in your company?
62 People at work
[a Writin Look a tes notes on te history o Hever he Sis wach company Expand
= i ‘each line into a full sentence, using the past active and past passive forms of the
verbs as inthe examples Then link the sentencs together to make a paragraph
TAG HEUER
Edouard Hever founds company in Stern.
He les is est patent for a wach
The Oympic Games chooses Hever asthe fi Imekeepe.
TAG buys Heuer or St 20 mon. New name fo company - TAG Heuer.
TAG Heuer appoint management constants 8ooz Hamon, Cri Vios 16065
the Box Hamon tem
Cristian Veos becomes CEO of TAG Heuer
French luxury goods company LVMH buys TAG Hever
Tae company mar founded in 1840. Te yeare. ater Edouard, Heuer
D Correcting Look a this information about th director of TAG Heuer. Then read the
information ¿ialogu below and fill inthe gaps
A: So, Christan Viros was born in 1958
No, he Y he vas born in 1948,
At university he studied chemistry
No, he
And he got his MBA in 1977.
Chien Viroe
Staelin
Yes he
aT HISTORY He joined TAG Hever in 1977.
Engineer for Word Bank No, he joined Boor Hamilton
MBA Columbia University He was a consultant with Boot Hamilton for eleven
um years
‘Boos Harton Pris)
eta ci Hes now the CEO of TAG Heuer.
‘President Watch and YE het
Jemolery of MH And he lives in Paris
No, he He in Switzerland,
Ves he
People at work 63
= i ‘each line into a full sentence, using the past active and past passive forms of the
verbs as inthe examples Then link the sentencs together to make a paragraph
TAG HEUER
Edouard Hever founds company in Stern.
He les is est patent for a wach
The Oympic Games chooses Hever asthe fi Imekeepe.
TAG buys Heuer or St 20 mon. New name fo company - TAG Heuer.
TAG Heuer appoint management constants 8ooz Hamon, Cri Vios 16065
the Box Hamon tem
Cristian Veos becomes CEO of TAG Heuer
French luxury goods company LVMH buys TAG Hever
Tae company mar founded in 1840. Te yeare. ater Edouard, Heuer
D Correcting Look a this information about th director of TAG Heuer. Then read the
information ¿ialogu below and fill inthe gaps
A: So, Christan Viros was born in 1958
No, he Y he vas born in 1948,
At university he studied chemistry
No, he
And he got his MBA in 1977.
Chien Viroe
Staelin
Yes he
aT HISTORY He joined TAG Hever in 1977.
Engineer for Word Bank No, he joined Boor Hamilton
MBA Columbia University He was a consultant with Boot Hamilton for eleven
um years
‘Boos Harton Pris)
eta ci Hes now the CEO of TAG Heuer.
‘President Watch and YE het
Jemolery of MH And he lives in Paris
No, he He in Switzerland,
Ves he
People at work 63
11.1 Recruitment processes
B Likes and © Red the text about Werner Baldessarini and fil in the gps with an appropriate
dislikes vet in the ing form, si the example
WERNER BALDESSARINI
He has Just returned from three Baldessarini doesnt have much
weeks in Milan, Paris, and New free time, but he enjoys
York, attending the presentation once a year he
‘ofthe new fashion collections for rent an old wooden boat in
ext winter. IS ating schedule, Turkey, You do nothing, and each
but he enjoys 2his day you salto a new bay. You see
colleagues in the evening and nobody. He then hates
> about the days 210 ciao.
work. 1 fun. he says ‘When you come back and hear
When he started is new job, the fst cargo “toot, toot you
he dit really ke 4 gocrany
English At the fist meeting with Does he like Sn
analysts, had à Dig speech is re time Not realy. Tue
written down, because my English taken the same book on holiday
Innit very good.” But now he forte past five years’ But he
HE HUGO BOSS chalrman speaks more freely, and he realy enjoys #10
doesnt ike .#Being..! doesnt mind 5 muse, with a particular
100 much time in his office. Before mistakes. can say better what | preference for Rod Stewart. He
being appointed tothe top job in — fel and what | think he says. also likes fast cars
1998, Werner Baldessarini always he owns a Porsche 91
worked in an open plan office.
© Write five sentences about your holiday or free-time activi.
1 Lea enjoy
1 quit ke
4 I don't realy ike
hate
64 Getting a job
B Likes and © Red the text about Werner Baldessarini and fil in the gps with an appropriate
dislikes vet in the ing form, si the example
WERNER BALDESSARINI
He has Just returned from three Baldessarini doesnt have much
weeks in Milan, Paris, and New free time, but he enjoys
York, attending the presentation once a year he
‘ofthe new fashion collections for rent an old wooden boat in
ext winter. IS ating schedule, Turkey, You do nothing, and each
but he enjoys 2his day you salto a new bay. You see
colleagues in the evening and nobody. He then hates
> about the days 210 ciao.
work. 1 fun. he says ‘When you come back and hear
When he started is new job, the fst cargo “toot, toot you
he dit really ke 4 gocrany
English At the fist meeting with Does he like Sn
analysts, had à Dig speech is re time Not realy. Tue
written down, because my English taken the same book on holiday
Innit very good.” But now he forte past five years’ But he
HE HUGO BOSS chalrman speaks more freely, and he realy enjoys #10
doesnt ike .#Being..! doesnt mind 5 muse, with a particular
100 much time in his office. Before mistakes. can say better what | preference for Rod Stewart. He
being appointed tothe top job in — fel and what | think he says. also likes fast cars
1998, Werner Baldessarini always he owns a Porsche 91
worked in an open plan office.
© Write five sentences about your holiday or free-time activi.
1 Lea enjoy
1 quit ke
4 I don't realy ike
hate
64 Getting a job
Bi Personal
qualities
G Pronunciation
Complete the sentences below with the adjectives from the box.
sensitive outgoing good with figures patient energetic
ambitious adaptable attentive to detail creative persuasive
1 She often gets angry with her secretary. She si ery
2. Henever corrects his spelling mistakes, Hes not
He's not interested in geting a better job. Hes not at all
She's not good at coming up with orignal dea, She isnt relly
person.
He never talks o anyone. He just sit at his desk Het at al
He never wins arguments in mestings with our boss, Hs not a
She's always tre, even fst hing in the morning. She's not very
He cant work out 2+ 2 without a calculator! Hes not
She always says the wrong thing and gets people angry: She ist a
He just refuses to use the new software program. Hes nota all
Pat these words in the correct column according to thee stress pattern and
‘numberof syllables asin the examples. There are three words in each group.
“shots ten resignation independent attentive apply
offer energetic ambitious adaptable accept responsible
parue patient advertisement candidate resign serie
Getting a job 65
qualities
G Pronunciation
Complete the sentences below with the adjectives from the box.
sensitive outgoing good with figures patient energetic
ambitious adaptable attentive to detail creative persuasive
1 She often gets angry with her secretary. She si ery
2. Henever corrects his spelling mistakes, Hes not
He's not interested in geting a better job. Hes not at all
She's not good at coming up with orignal dea, She isnt relly
person.
He never talks o anyone. He just sit at his desk Het at al
He never wins arguments in mestings with our boss, Hs not a
She's always tre, even fst hing in the morning. She's not very
He cant work out 2+ 2 without a calculator! Hes not
She always says the wrong thing and gets people angry: She ist a
He just refuses to use the new software program. Hes nota all
Pat these words in the correct column according to thee stress pattern and
‘numberof syllables asin the examples. There are three words in each group.
“shots ten resignation independent attentive apply
offer energetic ambitious adaptable accept responsible
parue patient advertisement candidate resign serie
Getting a job 65
11.2 Applying for a job
EI Time expressions
1 Vs worked for the same company
2 Hesstudied English
3 She called about half an hour
4. He's been Marketing Manager
1 was real busy
Complete these sentences using for ine go, or
1998,
six months,
„but she didn't leave a message.
neatly a year:
April, but now things ae quieter
The conference finshed thee days
7 The company has een based in Barcelona
8 Im very tired. ve been here
9 They moved to Paris
10. Weve used this supplier
Bi Reading
the 19805
7 oldock this morning
© Read this article about Ted Turner, the American television entrep
the three TV companies associated with him,
1
Ted Turner-
Mr1r \Y7
66 Getting a job
years later he bought the MGM / United Artists
Entertainment Company, and then founded à
new TV company, TNT (Turner Network
Television) in 1988, In 1990 he created his own
charity organization, the Turner Foundation.
In 1996 Time Warner bought TBS fo
$7.5 bn, and Ted Turner was no longer in
charge. Tve been a CEO for thirty-three yeas,
and thats a long time for anyone, he sald at
the time. Tm married to Jane Fonda, so 1 know
what its lke 10 be number to
EI Time expressions
1 Vs worked for the same company
2 Hesstudied English
3 She called about half an hour
4. He's been Marketing Manager
1 was real busy
Complete these sentences using for ine go, or
1998,
six months,
„but she didn't leave a message.
neatly a year:
April, but now things ae quieter
The conference finshed thee days
7 The company has een based in Barcelona
8 Im very tired. ve been here
9 They moved to Paris
10. Weve used this supplier
Bi Reading
the 19805
7 oldock this morning
© Read this article about Ted Turner, the American television entrep
the three TV companies associated with him,
1
Ted Turner-
Mr1r \Y7
66 Getting a job
years later he bought the MGM / United Artists
Entertainment Company, and then founded à
new TV company, TNT (Turner Network
Television) in 1988, In 1990 he created his own
charity organization, the Turner Foundation.
In 1996 Time Warner bought TBS fo
$7.5 bn, and Ted Turner was no longer in
charge. Tve been a CEO for thirty-three yeas,
and thats a long time for anyone, he sald at
the time. Tm married to Jane Fonda, so 1 know
what its lke 10 be number to
© Now complete the fact fle about Ted Turner using information from the article
FACT FILE |
Yea of bith Pace fbi
Over erste
Sa won Soin 197.
ike / bose = bout Ana Bees o
Med scenes
tok ve fatersaberting compar
970 bog WR) er beca TES Se
TBS os been owned by
aus nay sorts Py ceed ain 990.
1960 creed
3. puces MGM /UA
1968 bunched
KA Past simple and © Complete thse sentences about Ted Turner withthe correc er form, as inthe
present perfect Sample
1. Ted Turner) has been bor in 1938
Bor several eis he managed as managed his father advertising
TBS wl has we lie since 196
Inthe 1970s, Ted Turner bought / has bought baseball nd a basketball
CNN reported has reported on world events for more han twenty years.
For many cars, Ted Tuner mas hs been marie 1 Jane Fonda
The Tuner Foundation exited hs ee inc 190.
Ted Turner launched as launched TNT about fen cas ao.
He worked has worked in television since 1970
10. Time Warner acquired / has acquired TBS nthe mid-ninei
© Now make questions for the sentences in Q a in the example
1 When mas red Turner. ern?
What
How long
Who
How long
$ When
How long
When
Getting a job 67
FACT FILE |
Yea of bith Pace fbi
Over erste
Sa won Soin 197.
ike / bose = bout Ana Bees o
Med scenes
tok ve fatersaberting compar
970 bog WR) er beca TES Se
TBS os been owned by
aus nay sorts Py ceed ain 990.
1960 creed
3. puces MGM /UA
1968 bunched
KA Past simple and © Complete thse sentences about Ted Turner withthe correc er form, as inthe
present perfect Sample
1. Ted Turner) has been bor in 1938
Bor several eis he managed as managed his father advertising
TBS wl has we lie since 196
Inthe 1970s, Ted Turner bought / has bought baseball nd a basketball
CNN reported has reported on world events for more han twenty years.
For many cars, Ted Tuner mas hs been marie 1 Jane Fonda
The Tuner Foundation exited hs ee inc 190.
Ted Turner launched as launched TNT about fen cas ao.
He worked has worked in television since 1970
10. Time Warner acquired / has acquired TBS nthe mid-ninei
© Now make questions for the sentences in Q a in the example
1 When mas red Turner. ern?
What
How long
Who
How long
$ When
How long
When
Getting a job 67
11.3 Staff profiles
Staff movements © Complet the ble below. as in the example
E TO CS
Now choose an appropriate word from the
‘Sometimes you have o change the form of the
1 When he ost his job, he received ig payment
He came to sce me to ask for a to another branch
3 When I in 2010, l'm going to go on long holidays abroad
4 We were surprised that he from the company = we ll
he was happy thee
5 The company y people hen they closed dom
6 The Personnel Manager is responsible for of new sta
ve decided t take early 01 can spend more time with my
grandchildren.
$ Didhe from the company, or as he
bad results?
I Present perfect Choose the correct verb form to complete these dialogues
or past simple A: Have/ did ou ever lived abroad?
B: Yes spent / have sent? two years in Nigeria in th 19905
Ar Oh ell? What di ou do /have you dove there?
B: 1 10/ have been a Project Manager fr BE
Did pou have / Have you had good sles results this year?
D Yes they were / have been much beter than last year,
€: Did Hs? business go /gone® badly last yea, then
ofits were have been? down because ofthe high
dollar.
Es Did pou se / Have you seen 1 Tom today?
F No He went/ has gone! t Pai, ink
Es Did you speak / Ha
marketing campaig
Fo Yes and he thought /has thought! it was a good ides
G: When did / has ie company fst contact / contacted you about the jb?
Hs In May, when I went have gone to England for th als confers
6: And did ou hear have you heard from them again recent
MH: Yes, ey called have called me twice in the last month
68 Getting a job
Staff movements © Complet the ble below. as in the example
E TO CS
Now choose an appropriate word from the
‘Sometimes you have o change the form of the
1 When he ost his job, he received ig payment
He came to sce me to ask for a to another branch
3 When I in 2010, l'm going to go on long holidays abroad
4 We were surprised that he from the company = we ll
he was happy thee
5 The company y people hen they closed dom
6 The Personnel Manager is responsible for of new sta
ve decided t take early 01 can spend more time with my
grandchildren.
$ Didhe from the company, or as he
bad results?
I Present perfect Choose the correct verb form to complete these dialogues
or past simple A: Have/ did ou ever lived abroad?
B: Yes spent / have sent? two years in Nigeria in th 19905
Ar Oh ell? What di ou do /have you dove there?
B: 1 10/ have been a Project Manager fr BE
Did pou have / Have you had good sles results this year?
D Yes they were / have been much beter than last year,
€: Did Hs? business go /gone® badly last yea, then
ofits were have been? down because ofthe high
dollar.
Es Did pou se / Have you seen 1 Tom today?
F No He went/ has gone! t Pai, ink
Es Did you speak / Ha
marketing campaig
Fo Yes and he thought /has thought! it was a good ides
G: When did / has ie company fst contact / contacted you about the jb?
Hs In May, when I went have gone to England for th als confers
6: And did ou hear have you heard from them again recent
MH: Yes, ey called have called me twice in the last month
68 Getting a job
G Crossword ete this crossword using the cues below
ACROSS DOWN
1 You make a of ‘The person who does this job
candidates ate receiving al the often has to travel alot and be
applications persuasive
nat languages did you study I your application is successful,
school? the company wil you
candidate questions about his Acontractis a
personal and professional document
This shows the number on fifteen new employees.
of people who have left or joined Documents that are sent with,
‘the company this yea. letters of application,
We have to the ‘The best candidates are
applications to make an iil a second or third interview.
selection The opposite of love
Another word for candidates. We are advertising forthe
The opposite of dificult, of Chief Accountant.
The company have asked me to Some employers ask you to do a
an interview. psychological
Getting a job 69
ACROSS DOWN
1 You make a of ‘The person who does this job
candidates ate receiving al the often has to travel alot and be
applications persuasive
nat languages did you study I your application is successful,
school? the company wil you
candidate questions about his Acontractis a
personal and professional document
This shows the number on fifteen new employees.
of people who have left or joined Documents that are sent with,
‘the company this yea. letters of application,
We have to the ‘The best candidates are
applications to make an iil a second or third interview.
selection The opposite of love
Another word for candidates. We are advertising forthe
The opposite of dificult, of Chief Accountant.
The company have asked me to Some employers ask you to do a
an interview. psychological
Getting a job 69
me
bee
12.1 Changing careers
IB Reading
NIKKI BECKETT
Nas
RES
Sa M der he
it een ind tuner
fen Aner, Frome
reve SO ion
NSD Reet Stem
Provides Softer paca
Farmer re a
70 The world of work
Read this article and answer the questions below
‘arly reiement rom TBM,
600 people.
gen ambitious After choo!
fhe took x same
IBM and stayed for
haves company worth 605
Villon by 2001? Another
on i her buna,
4
© Complete this table using information from the text
Peston
under of employee
fie ear
Chet
‘reckon and uk al her
work from home they
Tie ff for their fan
when econ ‘Tce
Someone career a Tong
‘ployer she wid er
apport Veuve Cio
fashioned ales from
eme a fe be en
‘modern, high-tech
Ae these sentences true (T) or false (Ff they are false correct them,
[NSB Retail ystems has offices in four countries
Geoff Becket runs NSB Retail Systems
[ikki and Geoff both worked for IBM,
[Nikki often works at the weekend
The company supplies software o rear.
The Beckets have three children,
[Nikki Becket likes employees o stay with the company a long ime,
“The competition was sponsored by Moet & Chan
ndon.
bee
12.1 Changing careers
IB Reading
NIKKI BECKETT
Nas
RES
Sa M der he
it een ind tuner
fen Aner, Frome
reve SO ion
NSD Reet Stem
Provides Softer paca
Farmer re a
70 The world of work
Read this article and answer the questions below
‘arly reiement rom TBM,
600 people.
gen ambitious After choo!
fhe took x same
IBM and stayed for
haves company worth 605
Villon by 2001? Another
on i her buna,
4
© Complete this table using information from the text
Peston
under of employee
fie ear
Chet
‘reckon and uk al her
work from home they
Tie ff for their fan
when econ ‘Tce
Someone career a Tong
‘ployer she wid er
apport Veuve Cio
fashioned ales from
eme a fe be en
‘modern, high-tech
Ae these sentences true (T) or false (Ff they are false correct them,
[NSB Retail ystems has offices in four countries
Geoff Becket runs NSB Retail Systems
[ikki and Geoff both worked for IBM,
[Nikki often works at the weekend
The company supplies software o rear.
The Beckets have three children,
[Nikki Becket likes employees o stay with the company a long ime,
“The competition was sponsored by Moet & Chan
ndon.
E Question making Look at these sentences and make questions fr the words in talc, sn the
example
The Becketts live near Newbury.
Nik worked for IBM for fourteen years
She has worked for NSB since 1995,
Her sons are ix and eight
lan Vickenyis the Chairman of NSB.
NSB employed eighteen people when it started
AN started the company because ah sow a ap inthe marke
She works about eighty hours a week
Find the There is one grammar mistake in each ofthese sentences. Find and correct it, as
mistakes inthe example
Nikki work about eighty hours a week. werk
She has thity-eight,
She's started the company in 1995,
The company gone public in 1997.
NSB is not as large than IBM,
Alan Vickery is Chairman since 1997
In 2000 the company is valued at £500 milion
NSB has any very important customers.
E Tense review Look at Andrew Georges diary and answer the questions below. Its 830 pan.
on Wednesday 5 October.
1 What is Andrew doing atthe
Fig te boston (orien Array moment?
Léruben Hate jé Who does Alan Broomhead work
for!
How long has Andrew been in
Boston?
How did he get to Harvard this
est Priscila Brooke (Harvard) 100 am morning?
BE 5 What time is his fight tomorrow?
What's he doing tomorrow
evening?
as What does he have to do on
An ee
Sl E The world of work 71
example
The Becketts live near Newbury.
Nik worked for IBM for fourteen years
She has worked for NSB since 1995,
Her sons are ix and eight
lan Vickenyis the Chairman of NSB.
NSB employed eighteen people when it started
AN started the company because ah sow a ap inthe marke
She works about eighty hours a week
Find the There is one grammar mistake in each ofthese sentences. Find and correct it, as
mistakes inthe example
Nikki work about eighty hours a week. werk
She has thity-eight,
She's started the company in 1995,
The company gone public in 1997.
NSB is not as large than IBM,
Alan Vickery is Chairman since 1997
In 2000 the company is valued at £500 milion
NSB has any very important customers.
E Tense review Look at Andrew Georges diary and answer the questions below. Its 830 pan.
on Wednesday 5 October.
1 What is Andrew doing atthe
Fig te boston (orien Array moment?
Léruben Hate jé Who does Alan Broomhead work
for!
How long has Andrew been in
Boston?
How did he get to Harvard this
est Priscila Brooke (Harvard) 100 am morning?
BE 5 What time is his fight tomorrow?
What's he doing tomorrow
evening?
as What does he have to do on
An ee
Sl E The world of work 71
12.2 Work environments
EN Vocabulary Complete the word grid using the cies below, as in the example Al the
‘ocabulay i connected wth computes
1 to copy images into a computer
2 Making changes to a letter sey Just cut and 2
5 You should not work in front ofa computer # for to lng
4 Them is used to move the cursor on your screen
5 We keep recorde of all ur customers on 4
6 You should keep documents ina so you know where to find
them,
7 Yahoo isa engine
8 Most applications ae kept on the &
9H forgot wo. my document and I ost
10 To send an e-mail you have to connect your.
1 Youcan? uments in black and whit or colour.
12 ealeulate all my tax with a simple
EX Complaints and Where or when would you hear these complaints and apologies? Match each
apologies complaint with one of the places in the box below.
stahotel ata tool at arestauant ata rita
work —atagaage at an aiport ater a match
Excuse me, this is 10 strong. Can have some water?
Excuse me, my room i aly 100 mal,
3 Mr Jenkins this report is not detailed enough
4 Tove it but fs to expensive, Have you got an older model?
72. The word of work
EN Vocabulary Complete the word grid using the cies below, as in the example Al the
‘ocabulay i connected wth computes
1 to copy images into a computer
2 Making changes to a letter sey Just cut and 2
5 You should not work in front ofa computer # for to lng
4 Them is used to move the cursor on your screen
5 We keep recorde of all ur customers on 4
6 You should keep documents ina so you know where to find
them,
7 Yahoo isa engine
8 Most applications ae kept on the &
9H forgot wo. my document and I ost
10 To send an e-mail you have to connect your.
1 Youcan? uments in black and whit or colour.
12 ealeulate all my tax with a simple
EX Complaints and Where or when would you hear these complaints and apologies? Match each
apologies complaint with one of the places in the box below.
stahotel ata tool at arestauant ata rita
work —atagaage at an aiport ater a match
Excuse me, this is 10 strong. Can have some water?
Excuse me, my room i aly 100 mal,
3 Mr Jenkins this report is not detailed enough
4 Tove it but fs to expensive, Have you got an older model?
72. The word of work
E Too or not
enough?
D Spelling
5. Tm sory, but if voue only sateen you are too young
{6 Vin sorry, but the fight is delayed, It is too foggy to land
in Paris
The other team deserved to win. Our players were not
good enough
This too ficult for me. Can I change level?
Complete these sentences using 10 or not ough and the word or words in
brackets
1. Shall we go somewhere els? This hoe is (expensive
2 must stay inside today, I's outside. Ws below zero, (old)
We had to stay another day because my wife was to travel
weil
4 Wescored in the last minute, butt was A os 3-1. (ate)
5 must get a new computer This one for the new games
6 sept rally badly st night, There were in the hotel bar.
peopl
7 We couldnt play golf yesterday: I was. (cold and windy)
vas a good film, bt it was (ong
9 “Tm sorry Mr Westlke, but your work i simply (g008)
10 “But Ms Symons, our standards are (high). never have
All ofthese words have appeared in the book. Which ones are spl incorrect)?
Mark them with a X and write he correct spelling as in the example
1 arrangment Aerrensement,
2 bild
4 desert
5 eat
6 fire
7 gest
8 hire
11 keybord
14. negocate
The wold of work 73
enough?
D Spelling
5. Tm sory, but if voue only sateen you are too young
{6 Vin sorry, but the fight is delayed, It is too foggy to land
in Paris
The other team deserved to win. Our players were not
good enough
This too ficult for me. Can I change level?
Complete these sentences using 10 or not ough and the word or words in
brackets
1. Shall we go somewhere els? This hoe is (expensive
2 must stay inside today, I's outside. Ws below zero, (old)
We had to stay another day because my wife was to travel
weil
4 Wescored in the last minute, butt was A os 3-1. (ate)
5 must get a new computer This one for the new games
6 sept rally badly st night, There were in the hotel bar.
peopl
7 We couldnt play golf yesterday: I was. (cold and windy)
vas a good film, bt it was (ong
9 “Tm sorry Mr Westlke, but your work i simply (g008)
10 “But Ms Symons, our standards are (high). never have
All ofthese words have appeared in the book. Which ones are spl incorrect)?
Mark them with a X and write he correct spelling as in the example
1 arrangment Aerrensement,
2 bild
4 desert
5 eat
6 fire
7 gest
8 hire
11 keybord
14. negocate
The wold of work 73
12.3 Saying goodbye
Saying goodbye Match the sentences (1-10) with the correct re
and leaving
Itwas nic to ee you agai. Yes wi
Thanks forthe invitation, I was a lovely No, this ison me
evening. Yes could you explain
Thanks for your help. Yes, speak to you soon. Bye
Hi weit tal andidtes next week Not at al twas very interesting
“hanks very much for your time. You too. Got any plans?
“Thanks or ringing. speak to you soon, You too.
(OK. Se you tomorrow. Have a good Thanks for coming
evening In that case, look forward to
Wil, that was an excelent unch ge the hearing from you.
bil
Drive carefully
Bi Contexts Where would you hear these remarks?
$ Welcome aboard. My name is
1 Are you ready to order? Captain Webster.
7 We will shortly be arriving at
2 Do you have anything to declare? ayes
8 Can you read the second
3 Shall check your oil? rotar
4 That will be $9.90. 3 Please leave your name and
number and 1 will call you back.
5 I'm sorry sir but we are fully =
‘booked tonight. You could try 18: To.eathere or take away!
the Plaza. They usually have rooms.
74 The word of work
Saying goodbye Match the sentences (1-10) with the correct re
and leaving
Itwas nic to ee you agai. Yes wi
Thanks forthe invitation, I was a lovely No, this ison me
evening. Yes could you explain
Thanks for your help. Yes, speak to you soon. Bye
Hi weit tal andidtes next week Not at al twas very interesting
“hanks very much for your time. You too. Got any plans?
“Thanks or ringing. speak to you soon, You too.
(OK. Se you tomorrow. Have a good Thanks for coming
evening In that case, look forward to
Wil, that was an excelent unch ge the hearing from you.
bil
Drive carefully
Bi Contexts Where would you hear these remarks?
$ Welcome aboard. My name is
1 Are you ready to order? Captain Webster.
7 We will shortly be arriving at
2 Do you have anything to declare? ayes
8 Can you read the second
3 Shall check your oil? rotar
4 That will be $9.90. 3 Please leave your name and
number and 1 will call you back.
5 I'm sorry sir but we are fully =
‘booked tonight. You could try 18: To.eathere or take away!
the Plaza. They usually have rooms.
74 The word of work
it properl In Business Basic you have practised speaking in many different situations.
Say It property Look at these situations and decide what you would.
Travelling
‘Ona plane you want o read another passengers magazine, Ask politely
You are on a rain. You are hungry. Ask another pasenger the way o the restaurant cr
[As you arrive in a city ask another passenger to recommend a hotel
‘Rak a tax driver the price of vide from the airport tothe cy centre
the hotel, check the availability of single room with shower,
Telephoning
Ask a aller to speak more cher
ero take a message for collage
End a alt friend in Austria who is visting ou next week
‘Thank someone for giving you some help.
Apologize because your boss absent or the next ie dy.
Meetings
Say that you completely agree with your Kalan colleague
You are thin Ask the person opposite fo the water
You are chairing the meting. Everyone is bored Suggest cof.
This the end of the meeting You have one more thing o ay
‘You are chitin the meeting. Ty and find the best dat forthe next one
Soctatizing
Invite a colleague to join you for dinner.
(fer a group of friends «drink.
Suggest you al goto the bar
Check the ine
Sgt itis time Yo go home. Thank your hos forthe evening
The word of work 75
Say It property Look at these situations and decide what you would.
Travelling
‘Ona plane you want o read another passengers magazine, Ask politely
You are on a rain. You are hungry. Ask another pasenger the way o the restaurant cr
[As you arrive in a city ask another passenger to recommend a hotel
‘Rak a tax driver the price of vide from the airport tothe cy centre
the hotel, check the availability of single room with shower,
Telephoning
Ask a aller to speak more cher
ero take a message for collage
End a alt friend in Austria who is visting ou next week
‘Thank someone for giving you some help.
Apologize because your boss absent or the next ie dy.
Meetings
Say that you completely agree with your Kalan colleague
You are thin Ask the person opposite fo the water
You are chairing the meting. Everyone is bored Suggest cof.
This the end of the meeting You have one more thing o ay
‘You are chitin the meeting. Ty and find the best dat forthe next one
Soctatizing
Invite a colleague to join you for dinner.
(fer a group of friends «drink.
Suggest you al goto the bar
Check the ine
Sgt itis time Yo go home. Thank your hos forthe evening
The word of work 75
_ Answer Key
Unit 1.1
11
a
3 Madrid
(Shes rom) Spain
‘Shea tems analyst
Is Claudio aan?
they are
Nothey aren.
o
do you do
do you do
about you
76 Answer Key
A
UK due pay
2 DEGRTV week team
3 LMNSXZ French men
sy light line
re know go
12
o
3
employs
manages
13 publishes
14 have
4 I manufeturs yes
5 people, it emplo
6 dovadvertse
7 Doyouwerkin
$ doyoudo
o
2 Jaguar
3 Nintendo
à Peri
5 Philips
Agpel
F
The orders
ir the
o hundred and en
oi ve mil
Whats the turnover of Fat SpA?
How many newspapers and
magazine docs ASV publi
Which newpaper does Fiat SpA
Unit 1.1
11
a
3 Madrid
(Shes rom) Spain
‘Shea tems analyst
Is Claudio aan?
they are
Nothey aren.
o
do you do
do you do
about you
76 Answer Key
A
UK due pay
2 DEGRTV week team
3 LMNSXZ French men
sy light line
re know go
12
o
3
employs
manages
13 publishes
14 have
4 I manufeturs yes
5 people, it emplo
6 dovadvertse
7 Doyouwerkin
$ doyoudo
o
2 Jaguar
3 Nintendo
à Peri
5 Philips
Agpel
F
The orders
ir the
o hundred and en
oi ve mil
Whats the turnover of Fat SpA?
How many newspapers and
magazine docs ASV publi
Which newpaper does Fiat SpA
Unit 2
2 Can Could ou el me the price
please
AE ha) my on key
plese
4 Can’ Could say an eta night,
plea
7 Can / Cou pay by eet eax
$ Can Could ou send (Can
bi cS 4266 17 g3 ha
3 ashute bus
st won
an electronic ae
Things odo:
8 to check in at reception
to take a shower
2 toma TV
Siror Madam
would
ata
Could
Thank
hearing
ay
22
o
2 thee forty-five /348/ quater to
four
3 three emy 15.207 twenty past
our thirty / 430 half pst four
5 cleventhiryfive/1138/ em
12.25 bee enfe
twenty five past ele
contrat
departure
date
board
takeoff
$ chim
Answer Key
2 Can Could ou el me the price
please
AE ha) my on key
plese
4 Can’ Could say an eta night,
plea
7 Can / Cou pay by eet eax
$ Can Could ou send (Can
bi cS 4266 17 g3 ha
3 ashute bus
st won
an electronic ae
Things odo:
8 to check in at reception
to take a shower
2 toma TV
Siror Madam
would
ata
Could
Thank
hearing
ay
22
o
2 thee forty-five /348/ quater to
four
3 three emy 15.207 twenty past
our thirty / 430 half pst four
5 cleventhiryfive/1138/ em
12.25 bee enfe
twenty five past ele
contrat
departure
date
board
takeoff
$ chim
Answer Key
o
o
6 check
7 Dont peak
9 ax
10° Don't answer o
u A 10 Thankyou tr ore
does ha tego) wo major
shares
Have Novi bent.
toes a ego bout
som. Formal
de Mig Tio
Isms Pepe nfrmalleter
par ete Perea
Mami and
Beine
ath (0, not 0)
st (pronounced ot)
1 (pronounc fa, no i
this (pronounced /9/ not 0
(pronounced nt)
Ila (pronounced i not al
Tikes (pronounced ano
Unit 3 e Sr
3.1 play golf 7 chef, waiter .
= on
3
a
> ‘of dishes available in a restaurant.
2 monta
3 Marketing. oa a
4 Purchasing a E
5 Staff ear park?
lke 1. hamburger or chescburger)
woulda 2 ale
‘ike 3 piza
à dont 4 cuy
78 Answer Key
o
6 check
7 Dont peak
9 ax
10° Don't answer o
u A 10 Thankyou tr ore
does ha tego) wo major
shares
Have Novi bent.
toes a ego bout
som. Formal
de Mig Tio
Isms Pepe nfrmalleter
par ete Perea
Mami and
Beine
ath (0, not 0)
st (pronounced ot)
1 (pronounc fa, no i
this (pronounced /9/ not 0
(pronounced nt)
Ila (pronounced i not al
Tikes (pronounced ano
Unit 3 e Sr
3.1 play golf 7 chef, waiter .
= on
3
a
> ‘of dishes available in a restaurant.
2 monta
3 Marketing. oa a
4 Purchasing a E
5 Staff ear park?
lke 1. hamburger or chescburger)
woulda 2 ale
‘ike 3 piza
à dont 4 cuy
78 Answer Key
e
Students own answers
ic]
knife
o
o
e
tale
expected
Ines
ended
Posted
pared
opened
employed
dedos
o
Yes, he did
Did he ost he ler
No he did.
Did he open the ete?
Yes dd
Varia
Did they xt at home?
Who di you visi?
‘When did you are
How did ou travel?
Why did you hire a car?
What did you discus?
‘When did you arrive Back?
‘When did you start work?
‘What ime di ou telephone
Hans Klinger
‘When di he sign the contact?
o
sed
ended
visited
returned
What time di he vit the Dome?
He visited the Dome at 5,0 pa.
Ho di he go there?
He went by boa.
Where di he have dinner on
Monday evening?
He had dinner a the Dorchester
Hote,
‘Who did he have lunch wth on
Wednesday?
He ha lunch with a jouait
‘Who did he vis on Wednesday
cing?
He ited his son and daughter
inc.
Where di he goon Thursday
evening?
He went tothe opera
What did he see?
He sw La Bohème.
Teva at 900,
He made speech
He spent he day at the ACI
conference
He attended board meeting.
He made a presentation on future
He went o Stansted Aiport
He met sal and customer.
Answer Key 79
Students own answers
ic]
knife
o
o
e
tale
expected
Ines
ended
Posted
pared
opened
employed
dedos
o
Yes, he did
Did he ost he ler
No he did.
Did he open the ete?
Yes dd
Varia
Did they xt at home?
Who di you visi?
‘When did you are
How did ou travel?
Why did you hire a car?
What did you discus?
‘When did you arrive Back?
‘When did you start work?
‘What ime di ou telephone
Hans Klinger
‘When di he sign the contact?
o
sed
ended
visited
returned
What time di he vit the Dome?
He visited the Dome at 5,0 pa.
Ho di he go there?
He went by boa.
Where di he have dinner on
Monday evening?
He had dinner a the Dorchester
Hote,
‘Who did he have lunch wth on
Wednesday?
He ha lunch with a jouait
‘Who did he vis on Wednesday
cing?
He ited his son and daughter
inc.
Where di he goon Thursday
evening?
He went tothe opera
What did he see?
He sw La Bohème.
Teva at 900,
He made speech
He spent he day at the ACI
conference
He attended board meeting.
He made a presentation on future
He went o Stansted Aiport
He met sal and customer.
Answer Key 79
went, returned
Phoned, answered
free rd
ative had
database
payroll
paso
om
Pant Company
Sales and Marketing
Production Ste
6 Human Resources
Head Office
Stock Market
9 Annual Tumover
0. Public Relations
Unit 5
51
o
3 are Co) developing
3 jam Cm) designing
80. Answer Key
is (3) enproving
BU ae (re) speaking
3 V1 dont smoke
4 Mo you come
$T working
Fleming
8/1 have
10 /do you go
o
1 booming
3 wie
landscape
doubled
6 industrial vasiand
e
3 s/hopingto dot
ar Biking
does operate
o
2 China gp) Thailand Europe
3 recut design GREDemploy
+ expand compare igure remai
string stn RE
ation digram period
Example answer
This table shows how many people
think ii necessary to have acid
mos people think its importan
the gue forthe USA. Notice that
inthis country there a small
major of people who don't hink
its importante have à cl Wh
should ths be
Phoned, answered
free rd
ative had
database
payroll
paso
om
Pant Company
Sales and Marketing
Production Ste
6 Human Resources
Head Office
Stock Market
9 Annual Tumover
0. Public Relations
Unit 5
51
o
3 are Co) developing
3 jam Cm) designing
80. Answer Key
is (3) enproving
BU ae (re) speaking
3 V1 dont smoke
4 Mo you come
$T working
Fleming
8/1 have
10 /do you go
o
1 booming
3 wie
landscape
doubled
6 industrial vasiand
e
3 s/hopingto dot
ar Biking
does operate
o
2 China gp) Thailand Europe
3 recut design GREDemploy
+ expand compare igure remai
string stn RE
ation digram period
Example answer
This table shows how many people
think ii necessary to have acid
mos people think its importan
the gue forthe USA. Notice that
inthis country there a small
major of people who don't hink
its importante have à cl Wh
should ths be
6.2
Managing Director o
Grand Hel 1 Good morning, Robertson
action Manager
10. Roxerdam Foods Lyne speaking How
i? canbe
12. MrZenden Could T speak to Harry
Torry, The inci bay
Wi yoo hol
The Production Manager es 0K
On Wednesday Thelin ie mo tin
‘Where going on Thursday? Harry Wood phone.
200, Te ty, Harry
‘Where ise meeting him Novits Richard Mtn
On Saturday won with Hany Em aa
fend o Do you Know when hel be
re 13 Roterdam
cheap / expo
back?
Tomorrow I think Would
intersting Em going
you tie to eve a moe?
Ye plese, Could you tl
im Charles Kent ale and
lel back tomorrow?
(OK Charles. give him the
(€: Thanks for your hep Bye
Bye
‘ede Go king
8 à eyes ear
o ‘Weare Cr tig
Hes (Desing
dam Cm) king
Co pee Sarah plese
Spain
Hewes Tim
Den ans à Did you get my message
ag pas When did os leave
or tery
31Ocober AO 101 4 Sales Department.
Student own answer Can speak othe manager?
Unit 6 Pati yoy Cnt
Studens own answers
Isha
No, my name is Giles.
Sorry wrong number
ath Sorry. Hes away on business,
‘When will he be back?
1 through
monthly personne 3 on
Answer Kay 81
Managing Director o
Grand Hel 1 Good morning, Robertson
action Manager
10. Roxerdam Foods Lyne speaking How
i? canbe
12. MrZenden Could T speak to Harry
Torry, The inci bay
Wi yoo hol
The Production Manager es 0K
On Wednesday Thelin ie mo tin
‘Where going on Thursday? Harry Wood phone.
200, Te ty, Harry
‘Where ise meeting him Novits Richard Mtn
On Saturday won with Hany Em aa
fend o Do you Know when hel be
re 13 Roterdam
cheap / expo
back?
Tomorrow I think Would
intersting Em going
you tie to eve a moe?
Ye plese, Could you tl
im Charles Kent ale and
lel back tomorrow?
(OK Charles. give him the
(€: Thanks for your hep Bye
Bye
‘ede Go king
8 à eyes ear
o ‘Weare Cr tig
Hes (Desing
dam Cm) king
Co pee Sarah plese
Spain
Hewes Tim
Den ans à Did you get my message
ag pas When did os leave
or tery
31Ocober AO 101 4 Sales Department.
Student own answer Can speak othe manager?
Unit 6 Pati yoy Cnt
Studens own answers
Isha
No, my name is Giles.
Sorry wrong number
ath Sorry. Hes away on business,
‘When will he be back?
1 through
monthly personne 3 on
Answer Kay 81
ge,
anar popu
der wetter process
mos populated fechas
o
o
1. Are pou doing anything this Hes
sous. y
2. Do you want to meet up?
How about Sturdy aernoon?
Tim sore cat make ihn, ui 13
ow abot Sunday nine} Kit
the King’s Head? > inp D
4 tel abe
Would it be pose to met? 5 wis compute dik
2 Would Tuesday be posible? joue à door
en would be convenient 7 journey golfa
What time woud sit yout ain
2 a
5 Took forward to mecting ou
ae recorded ep
taken per
the decos
Invited
dee
postponed
te own higher
alcatel teles
reply Ar tangorted height
7
as
manage are vanter wider
ont 9 delivered
width
vit
Answer Key
anar popu
der wetter process
mos populated fechas
o
o
1. Are pou doing anything this Hes
sous. y
2. Do you want to meet up?
How about Sturdy aernoon?
Tim sore cat make ihn, ui 13
ow abot Sunday nine} Kit
the King’s Head? > inp D
4 tel abe
Would it be pose to met? 5 wis compute dik
2 Would Tuesday be posible? joue à door
en would be convenient 7 journey golfa
What time woud sit yout ain
2 a
5 Took forward to mecting ou
ae recorded ep
taken per
the decos
Invited
dee
postponed
te own higher
alcatel teles
reply Ar tangorted height
7
as
manage are vanter wider
ont 9 delivered
width
vit
Answer Key
[e]
o
2 HR Royce wis founded in 1884
3 Rolls and Royce were born in the
4 The dynamos wee tld to
factories and couon milk
5 Rolle Royce was crested in 1904.
produced in 1906.
À new world record was ein
5 Rolls wa ile in a ing
7 bought
Where was he born?
‘When was he made redunda
What year vas Bentley acquired?
How was ell?
6 When was the ier Shadow
produced?
he net day Ail 24th 1933
UK
Following month May 1933
le ek before 04/16/1993
USA)
82
8 wet o
borrow
e
1 los
2 shareholders
5 lend
worth
paid
8 shares
3 contol
4 prie
7 ret
8 cun
12 share
83
5
o
1. was founded
2. was bought
3 reached
4 vas acquired
3 wasintroduced
vas designed
7 was appointed
5 werequoted
Answer Key 83
o
2 HR Royce wis founded in 1884
3 Rolls and Royce were born in the
4 The dynamos wee tld to
factories and couon milk
5 Rolle Royce was crested in 1904.
produced in 1906.
À new world record was ein
5 Rolls wa ile in a ing
7 bought
Where was he born?
‘When was he made redunda
What year vas Bentley acquired?
How was ell?
6 When was the ier Shadow
produced?
he net day Ail 24th 1933
UK
Following month May 1933
le ek before 04/16/1993
USA)
82
8 wet o
borrow
e
1 los
2 shareholders
5 lend
worth
paid
8 shares
3 contol
4 prie
7 ret
8 cun
12 share
83
5
o
1. was founded
2. was bought
3 reached
4 vas acquired
3 wasintroduced
vas designed
7 was appointed
5 werequoted
Answer Key 83
When di Pitman become
president?
‘When was the monthly payment
introduced?
What did the popularity ofthe
‘Where mere AOL shares quoted?
When did AOL go publi
What did AOL tart ax?
What des AOL and for?
E Apple was the compan
5 Frits founded in 194.
8. F:Steve Jobs worked in is
fathers garage
9 Fe Birdseye was founded in
or
Unit 9
9.1
o
le 24 3a 4e Sf 6h 7b 88
ae you sending
isheulking
Tigo
Vi check
is giving
Fly
Answer Key
She at coming
Tide
Time
Order
heck rea
send pled
9 hire pen
10 pickup Su
apologize
9.2 ook
orvard
Target customers
24 3d de sb
Distribution sles outlets:
Advertsing |
Md Be ba Mb 15€
2 Unit 10
Example answers
sports shops / specialist.
2 teenage boys specialized stores,
bank art
soup (oF te or ce)
10.1
or superman TV adverts
> hare poor pps |
premises
lue
adhering
president?
‘When was the monthly payment
introduced?
What did the popularity ofthe
‘Where mere AOL shares quoted?
When did AOL go publi
What did AOL tart ax?
What des AOL and for?
E Apple was the compan
5 Frits founded in 194.
8. F:Steve Jobs worked in is
fathers garage
9 Fe Birdseye was founded in
or
Unit 9
9.1
o
le 24 3a 4e Sf 6h 7b 88
ae you sending
isheulking
Tigo
Vi check
is giving
Fly
Answer Key
She at coming
Tide
Time
Order
heck rea
send pled
9 hire pen
10 pickup Su
apologize
9.2 ook
orvard
Target customers
24 3d de sb
Distribution sles outlets:
Advertsing |
Md Be ba Mb 15€
2 Unit 10
Example answers
sports shops / specialist.
2 teenage boys specialized stores,
bank art
soup (oF te or ce)
10.1
or superman TV adverts
> hare poor pps |
premises
lue
adhering
dont have to
& hnewo
9 you are not alowed to
ich
helmet
Example answers
Why dot you mai companies
take
PE ai
Tu dhe os tren a
our documents in order to give a 1 onabus
ict give better vale for
hens and provide more
= malt 6 inapub
portunities to spe E
$ ona medicine pack
10.3
a
Ready
goal
Fm sorry dt catch tht
5 Did you sy eighty o ihteen
$ Thats ight
Student’ own answers.
a
Example answer:
The company vs funded in 1860
Two years later Edouard Hever fed
his ist patent fora watch, Hever
ves chosen athe inekeeper forthe
Olympic Games in 1920, TAG
bought Heuer for Sfr 20 milion in
1985. The new company was cad
TAG Hever, TAG Hever appointed
Boor Hamilton as management
led by Chistian Vios Christian
Vie became the CEO of TAG Hever
in 1968. The company was ot in
1996 and was bought bythe French,
luxury goods company LVM in
o
did civil engineering
ais
Unit 11
111
o
o
meeting! sein
talking / speaking chatting
4 speaking/ wing
5 making
$ sling
tin coming back going
back
Answer Key 85
& hnewo
9 you are not alowed to
ich
helmet
Example answers
Why dot you mai companies
take
PE ai
Tu dhe os tren a
our documents in order to give a 1 onabus
ict give better vale for
hens and provide more
= malt 6 inapub
portunities to spe E
$ ona medicine pack
10.3
a
Ready
goal
Fm sorry dt catch tht
5 Did you sy eighty o ihteen
$ Thats ight
Student’ own answers.
a
Example answer:
The company vs funded in 1860
Two years later Edouard Hever fed
his ist patent fora watch, Hever
ves chosen athe inekeeper forthe
Olympic Games in 1920, TAG
bought Heuer for Sfr 20 milion in
1985. The new company was cad
TAG Hever, TAG Hever appointed
Boor Hamilton as management
led by Chistian Vios Christian
Vie became the CEO of TAG Hever
in 1968. The company was ot in
1996 and was bought bythe French,
luxury goods company LVM in
o
did civil engineering
ais
Unit 11
111
o
o
meeting! sein
talking / speaking chatting
4 speaking/ wing
5 making
$ sling
tin coming back going
back
Answer Key 85
8 reading
9 listening
10 diving
o
patient
2 ane to deta
ambitious
perse
00d with gues
adaptable
Sorts offer patent
interview candidate sensitive
+
lapable responsible advertisement
resignation independent energetic
11.2
Answer Key
y / TBS /THS
Cincinnati Ohio
arid
satelite
Americas Cop
1976
the Turner Foundation
hasbeen
has ed
launched
has worked
What di he manage
Hoe long bs TES wed
salte
at did Tod Turner buy in he
How long has CNN reported on
word event?
‘Who has Ted Turner been
rari or many years
Howe long has the Turner
Foundation exited?
When di Te Turner lunch
Hove long has Ted Turner
worked in television?
redundancy
e
redundancy
3 resigned
8
o
9 listening
10 diving
o
patient
2 ane to deta
ambitious
perse
00d with gues
adaptable
Sorts offer patent
interview candidate sensitive
+
lapable responsible advertisement
resignation independent energetic
11.2
Answer Key
y / TBS /THS
Cincinnati Ohio
arid
satelite
Americas Cop
1976
the Turner Foundation
hasbeen
has ed
launched
has worked
What di he manage
Hoe long bs TES wed
salte
at did Tod Turner buy in he
How long has CNN reported on
word event?
‘Who has Ted Turner been
rari or many years
Howe long has the Turner
Foundation exited?
When di Te Turner lunch
Hove long has Ted Turner
worked in television?
redundancy
e
redundancy
3 resigned
8
o
o
o
121
Ch Executive
150000000 5
ridges, Debenhams
She doc workit weekends, 5
2
tow lng has she worked for
Sr
Why id Nik tar the
company?
How many hours a week det she
wold
She started the company in 1998
The company went public in
Alan Vickery has been Chairman
In 2000 the company was valued
a 500 milion,
NS has some very important
Hes having diner with Peter
Ohren
He works for Chibank
He has been in Boston for two
dis.
He got to Harvard by cx
His fights t 8.00 am,
He's going oa baseball game
He has to buy presents for is
hide,
His parents ar coming for
the weekend
2.2
folder
search
hard isk
prime
sta hot
at work
mido
at an import
aera match
ats school
too expensive
too cold
not well enough
too te
mo fst enough
too many people
too cold and windy
usine
‘ot good enough
100 high, enough
bul
desen
ae)
Ai
keybos
aa
ata ote
Answer Key
o
121
Ch Executive
150000000 5
ridges, Debenhams
She doc workit weekends, 5
2
tow lng has she worked for
Sr
Why id Nik tar the
company?
How many hours a week det she
wold
She started the company in 1998
The company went public in
Alan Vickery has been Chairman
In 2000 the company was valued
a 500 milion,
NS has some very important
Hes having diner with Peter
Ohren
He works for Chibank
He has been in Boston for two
dis.
He got to Harvard by cx
His fights t 8.00 am,
He's going oa baseball game
He has to buy presents for is
hide,
His parents ar coming for
the weekend
2.2
folder
search
hard isk
prime
sta hot
at work
mido
at an import
aera match
ats school
too expensive
too cold
not well enough
too te
mo fst enough
too many people
too cold and windy
usine
‘ot good enough
100 high, enough
bul
desen
ae)
Ai
keybos
aa
ata ote
Answer Key
a
o
Example answers
Traveling
1 May red your magazine,
please?
{Could you tell me the way tothe
restaurant cr pete
Could you recommend a hoe?
How much it fromthe port
to the cy centre?
Do you have any single rooms.
via shower?
88 Answer Key
‘Could you speak more car,
please?
Can! give him her ame?
ook forward 10 sein you next
Thank you for your bp.
{sory but y bos going
tobe y for the net five das
ings
Tage with you complete:
Could have some water, plete?
Lets have a of
Final ike to ay one more
Tat date would be suitable or
Would you ike to have diner
Would esenone ike «drink?
Lt a go to the ba
Maybe we sould go home
Thank you for a wonder
o
Example answers
Traveling
1 May red your magazine,
please?
{Could you tell me the way tothe
restaurant cr pete
Could you recommend a hoe?
How much it fromthe port
to the cy centre?
Do you have any single rooms.
via shower?
88 Answer Key
‘Could you speak more car,
please?
Can! give him her ame?
ook forward 10 sein you next
Thank you for your bp.
{sory but y bos going
tobe y for the net five das
ings
Tage with you complete:
Could have some water, plete?
Lets have a of
Final ike to ay one more
Tat date would be suitable or
Would you ike to have diner
Would esenone ike «drink?
Lt a go to the ba
Maybe we sould go home
Thank you for a wonder
NEW EDITION
Business Basics
Workbook
Business Basics i a complete fist course in English for
busines, providing a systematic and thorough coverage of
basic language structures and skils, through the medium of
interesting and relevant material. Business Bosc is idea for
‘professionals already in business, and for students preparing
to work in an international business environment. While the
language level is kept Low throughout, care has been taken to
ensure thatthe materials relevant and credible, Real companies
and business people are featured, and selective use is made of
authentic texts.
The New Edition has been extensively revised in Line with
feedback from users ofthe original Business Basis. The
structural sylabus has a more gradual progression in the early
unis. Updated activities take into account developments in
the business word, bringing the business content completely
up to date, and new companies and business personalities
provide a fresh context forthe language work.
This Workbook follows the syllabus ofthe Students Book,
providing consolidation and extension activites, and focusing
Particularly on reading and writing activites. An answer key
is included
Course components:
As well as the Students Book and this Workbook, the course
includes à Teachers Book with classroom notes, answers to
Students Book exercises, photocopiable teachers resource
material, and photocopiable Progress Tests. Two Class Cassettes
or CDs, and two Personal Cassettes with accompanying pocket
‘book complete the Business Basics package.
OXFORD
UNIVERSITY PRESS
wwwoupcom
Business Basics
Workbook
Business Basics i a complete fist course in English for
busines, providing a systematic and thorough coverage of
basic language structures and skils, through the medium of
interesting and relevant material. Business Bosc is idea for
‘professionals already in business, and for students preparing
to work in an international business environment. While the
language level is kept Low throughout, care has been taken to
ensure thatthe materials relevant and credible, Real companies
and business people are featured, and selective use is made of
authentic texts.
The New Edition has been extensively revised in Line with
feedback from users ofthe original Business Basis. The
structural sylabus has a more gradual progression in the early
unis. Updated activities take into account developments in
the business word, bringing the business content completely
up to date, and new companies and business personalities
provide a fresh context forthe language work.
This Workbook follows the syllabus ofthe Students Book,
providing consolidation and extension activites, and focusing
Particularly on reading and writing activites. An answer key
is included
Course components:
As well as the Students Book and this Workbook, the course
includes à Teachers Book with classroom notes, answers to
Students Book exercises, photocopiable teachers resource
material, and photocopiable Progress Tests. Two Class Cassettes
or CDs, and two Personal Cassettes with accompanying pocket
‘book complete the Business Basics package.
OXFORD
UNIVERSITY PRESS
wwwoupcom
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