Business communication is the process of sharing information between people within and outside an organization to achieve business goals effectively.pptx

Types of Business Communication

A. Based on Direction:

Upward Communication: From subordinates to superiors
Example: Employee feedback, reports

Downward Communication: From superiors to subordinates
Example: Instructions, circulars

Horizontal Communication: Between employees of the same level
Example: Departmental coordination

Diagonal Communication: Between different departments or levels

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2. "The art of communication is the language of leadership." — James Humes -Thank you – Questions are welcome