Business etiquette // EduSoMedia //

What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.

1. Business Etiquette

2. CONTENT What is Etiquette? Workplace Etiquette Telephone Etiquette Dining Etiquette E-mail Etiquette Business Card Etiquette

3. The forms, manners and ceremonies established by convention as acceptable or required in social relations or in a professional life. Knowing how to behave in a given situation. Knowing how to interact with people. Etiquette is respect, good manners and good behavior .

4. Workplace Etiquettes

5. Always be clean and neat. Mind your own business . Respect privacy and confidentiality . Treat every employee with the same respect. Follow your company's business dress code . Do not post things of an offensive nature. Show a healthy respect for colleagues experience and expertise.

6. Maintain good eye contact. Develop a comfortable handshake and keep it consistent. Allow yourself to be accessible to others but adopt clearly understood signals for when you’re busy and don’t wish to be disturbed. Keep your desk tidy.

7. Telephone Etiquettes

8. Identify yourself when making a call. Address the caller by his name in a courteous manner. Be Clear and adjust tone according to situation. Keep business conversations to the point. When leaving messages on others’ voice mails, speak clearly, slowly, and briefly. Always try to return your calls on the same day. Do not keep someone on hold more than 30 seconds.

9. Dining Etiquettes

10. Do not reach across the table for an item politely ask the person next to you to pass. Get down to business initiating business talk. Try to maintain some polite dinner conversation. The host should propose the welcome toast. A gift of some sort is welcome, if invited to the home of a local business associate .

11. Do try a little of everything served. Do avoid talking with your mouth full. Take small bites. Do wait until you have swallowed the food before you take a sip of your beverage. Do carry your food to your mouth with an inward curve of fork or spoon. Don’t pick your teeth. Excuse yourself and take privacy of the washroom. Don’t push your plate away when finished. Don’t talk about your personal food likes and dislikes while eating. Don’t place personal items on the table.

12. E-Mail Etiquettes

13. E -mail should be concise & to the point. M - ake use of proper spelling, grammar & punctuation. A - lways answer swiftly. I - nclude your signature. L -earn to read the E-mail before you send it .

14. Business Card Etiquettes

15. Always have a business card Have it in a good shape and updated Have it readily available Be selective about distributing. A business card should convey your basic information. When offered a business card, say thank you and present your card in return.

16. Some Etiquette Tips

17. Dress for Success. When it comes to business meals, bring your manners. Express gratitude. Respect others culture. Respect others time. Prompt communication. Kindness and courtesy counts !

18. Submitted by : Skand Arora (440 ) Jatin Kukreja(439 ) Antra Gupta(430 ) Aryan Hanspal (447 ) Abdul Rehman Khan(382 ) B.Tech 6-CSE-7