Cargills

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2. About Us Cargills (Ceylon) PLC is a Sri Lankan corporate established in 1844 and built on a strong foundation of values and ethics. Guided by trusted leadership it spearheads the sustainable development of the food industry in Srilanka. Cargills moved into the production of processed meats in 1983. not only that in 1983 this company invested in its first manufacturing facility, Cargills quality food in mattakuliya. Also Cargills obtained the franchise license for KFC in 1996. And this is the largest international restaurant chain in Srilanka . And also T.G.I. Friday’s. 7/19/2016 2

3. About Us… In 2013 Cargills obtained the franchise license for T.G.I. Friday’s at Colombo Fort. Also in 2014 Cargills Bank was started at Colombo. 7/19/2016 3

4. Vision To be global corporate role model in community – Friendly National Development. 7/19/2016 4

5. Mission Serve the rural community, our customers and all other stake holders, through our core business – Food with Love – and other related business, based on the three main principles of Reducing the cost of living Enhancing youth skills Bridging regional disparity By enhancing local and global markets. 7/19/2016 5

6. Employee base & Financial strengths There are 10000+ employees are in Cargils include 17 subsidiary companies. 2016 Rs.000 2015 Rs.000 Change % Share trade rate 7.25 2.57 181.85 Profit from operation 3,463,013 1,571,788 120.32 Profit after taxation 1,690,581 247,217 583.84 Revenue 71,441,850 61,631,285 15.92 7/19/2016 6

7. Product & Services FMCG Brands Retail Brands Restaurant Brands Cargills Magic Cargills Food City KFC Srilanka Heavenly Cargills Food City Express T.G.I. Friday’s Kotmale Cargills Big City Cargills Kist Cargills Book City Cargills Supremo Cargills Finest Cargills Goldi Cargills Sams Milca Cargills Lanka Milk 7/19/2016 7

8. Product & Services 7/19/2016 8

9. Functional Areas of Cargills Human Resource (HR) Department Accounts Department Production Department Sales and Marketing 7/19/2016 9

10. Human Resource (HR) Department It is a department that deals with employees. For example , taking on a new employee, training employees, keeping record of old and present employees etc. 7/19/2016 10

11. Functions of HR Department Advertising job vacancies Notifying staff of promotion opportunities Recording sick leave and reason for absence Monitoring the work conditions of staff Checking health and safety and keeping accident records Motivating staff Contract of employment to new staff 7/19/2016 11

12. Accounts Department Accounts is responsible for: Maintaining the company’s accounting records Day to day financial transaction of the company An efficient accounting functions is crucial for business to achieve aims and objective linked to improving profits and lowering costs. 7/19/2016 12

13. Functions of accounts Department Preparation of Payroll Credit control and collection of Accounts Preparation of Accounts for Audit The payment of staff salaries Invoice for goods or services Accounting records for audit Records management Collection Management Accounts Statutory Deduction Issuing account statement Annual Accounts for shareholders 7/19/2016 13

14. Production Department Maintain machinery and equipment Converts raw materials to make products with specifications from managers and marketers Adequate stock of raw materials and goods are available. Changes inputs into outputs to the production of goods and services Many businesses buy goods online. This speeds up buying process and means there is less need to keep large stocks on the premises. 7/19/2016 14

15. Functions of Production department Ordering stocks of raw materials from approved suppliers Storing and checking the stocks of raw materials Planning production schedules to maximize machine capacity and staff levels Assembling finished product Carrying out repairs to machinery Packing and storing the finished goods before distribution Resolving delays or problems Checking production is on schedule 7/19/2016 15

16. Sales Department The sales department deals with selling of products or services. Sale includes direct interaction with customer service. 7/19/2016 16

17. Functions of Sales Department Maintain sales record Monitor stock control Keeping customer records up to date Liaise with other departments Follow-up with customers Preparing quotations Organizing sales promotions Providing technical advice Selling the product or service to customers 7/19/2016 17

18. Marketing Department The marketing department deals with publicity and finding out about customer’s needs. They also promote products, for example: sending out questionnaires to customers. Identify opportunities to increase market share. Focus on attracting customers and retaining them. 7/19/2016 18

19. Functions of Marketing Department Research Carrying out market research to obtain feedback. Analyzing market research responses. Product Producing and distributing publicity materials. Designing, updating and promoting the company website. Promotion Promoting products and services through a variety of advertising and promotional needs Obtaining and uploading a profile of existing customers. 7/19/2016 19

20. Management roles (Level of management) We can divide it like, Strategic (Senior Management) Tactical (Middle Management) Operational (Junior management) 7/19/2016 20

21. Strategic Management Strategic management ( Top level)provides overall direction to the enterprise. Strategy formulation requires examining where the company is now, deciding where it should go, and determining how to get it there. Strategic assessment involves situation analysis, self-evaluation, and competitor analysis, both internal and external, micro-environmental and macro-environmental . In strategic Management level we can see Board of Directors, President, Vice President, and CEO They making policy decisions Long-term Complex Non-routine 7/19/2016 21

22. Tactical Management Strategy involves the future vision of the business; tactics involve the actual steps needed to achieve that vision. For example, a marketing strategy for a motel might be to develop a business package targeting travel agents that includes an e-commerce solution. Tactics are practical steps for implementing strategy . In Tactical Management we can see general Managers, Branch Managers, and Department Managers. How to achieve policy Medium term Less complex 7/19/2016 22

23. Operational management Assigning employees tasks Guiding and supervising employees on day-to-day activities Ensuring the quality and quantity of production Making recommendations and suggestions and Up channeling employee problems. Also referred to as first-level managers, low-level managers are role models for employees. These managers provide: Basic Supervision Motivation Career planning Performance feedback and Staff supervision 7/19/2016 23

24. Operational management In Operational management we can see Assistant manager, Shift Managers, Supervisors, Section leads, etc. These managers focus on controlling and directing. Day-to-day decision Simple Routine 7/19/2016 24

25. Management decision that need to be made within each functional area by the different management roles Functional Areas Management Level Management role Decision making Human Resource Tactical HR Manager --Advertising job vacancies --Monitoring the work conditions of staff Accounts Department Operational Accountant, Auditor --Credit control and collection of Accounts --reparation of Accounts for Audit Production Department Operational Product manager --Maintain machinery and equipment Sales Department Strategic Sales, target --Understand customer needs --Target achievement Marketing Department Strategic Advertising --Branding and advertising --Product management 7/19/2016 25

26. Information System What is information System? Set of interrelated components Collect , process, store, and distribute information Support decision making, coordination, and control What are the types of Information System? Management Information System (MIS) - Tactical Decision Support System (DSS) - Tactical Executive Support System (ESS) - Strategic Transaction Processing System (TPS) - Operational 7/19/2016 26

27. Management Information system Management information system is the term given to the discipline focused on the integration of computer system with the aims and objectives on an organization. Nominates a particular types of information systems serving middle management. Gives middle managers with reports on organization current performance. Information thus acquired is used to detector and control and business and forecast future 7/19/2016 27

28. Characteristics of MIS MIS is an integrative system MIS is Sub System Concepts Gives relevant information to management MIS is flexible Enhances productivity Is a coordinate system Feedback system 7/19/2016 28

29. Outputs of a MIS Schedule reports Produced periodically, or on a schedule (daily, weekly, monthly) Key-indicator Report Summarizes the previous day’s critical activities Typically available at the beginning of each day Demand report Provides certain information at manager’s request Exception report Automatically produced when a situation is unusual or requires management action. 7/19/2016 29

30. Decision Support system It is a computer program application that analyzes business data and presents it so that users can make business decision more easily. It is an “information Application” (to distinguish it from an “operational application” that collects the data in the course of normal business operation). 7/19/2016 30

31. Characteristics of DSS & Activities in DSS Activities in DSS What if analysis Sensitive analysis Goal seeking analysis Optimization analysis Characteristics of DSS Offer both textual and graphical orientation Gives rapid access to information Handles large amount of data from different sources Provides report and presentation flexibility Support drill down analysis and comparisons using advanced s/w 7/19/2016 31

32. Executive Support system (ESS) An Executive Support System ("ESS") is designed to help senior management make strategic decisions. It gathers analyses and summarizes the key internal and external information used in the business. A good way to think about an ESS is to imagine the senior management team in an aircraft cockpit - with the instrument panel showing them the status of all the key business activities. ESS typically involves lots of data analysis and modeling tools such as "what-if" analysis to help strategic decision-making. 7/19/2016 32

33. Characteristics of ESS Are tailored to individual executives Are easy to use Have drill down abilities Support the need for the external data Can help with situations that have high degree of uncertainty Have a future orientation Are linked with value added business process 7/19/2016 33

34. Roles of ESS Address non routine decision requiring judgement, evolution, and insight Present graphs and data from many sources through an interface that is easy for senior managers to use Incorporate data about external events such as new tax laws or competitors , but also draws a summarized information from internal MIS and DSS It filters, compresses and trach critical data, displaying that data of greatest importance to senior managers. 7/19/2016 34

35. Transaction Processing System A transaction process system (TPS) is an information processing system for business transactions involving the collection, modification and retrieval of all transaction data. Characteristics of a TPS include performance, reliability and consistency. TPS is also known as transaction processing or real-time processing . For example we can say Order entry system, cheque processing system, account receivable system, payroll system and Ticket reservation system. 7/19/2016 35

36. Types of TPS Online system Batch Processing It involves a direct connection between the operator and TPS program, they provide immediate result. For example, An order arrive by telephone call it is processed at that moment and results are produced It is the second type of TPS, where transaction are grouped together and processed as a unit For example we can say A cheque processing in a bank all the cheque received in a particular day are grouped together. They are then stored by the account number and processed in a batch 7/19/2016 36

37. TPS Characteristics It is records internal and external transactions for a company. It is performs routine, repetitive tasks. Its mostly used by operational management. Transaction can be recorded in batch mode or online. There are six steps in processing a transaction. They are data entry, data validation, data processing and revalidation , storage – output generation and query support. 7/19/2016 37

38. Strategic level management In strategic level management they using following information system Executive Support System - is designed to help senior management make strategic decisions. It gathers analyses and summarizes the key internal and external information used in the business. A good way to think about an ESS is to imagine the senior management team in an aircraft cockpit - with the instrument panel showing them the status of all the key business activities. ESS typically involves lots of data analysis and modeling tools such as "what-if" analysis to help strategic decision-making. 7/19/2016 38

39. Tactical level management In tactical level manage they using two different information system like Management Information S ystem, Decision S upport System. MIS –used to transform data into information useful for decision making. Computers can provide financial statements and performance reports to assist in the planning, monitoring and implementation of strategy. MIS systems provide a valuable function in that they can collate into coherent reports unmanageable volumes of data that would otherwise be broadly useless to decision makers. By studying these reports decision-makers can identify patterns and trends that would have remained unseen if the raw data were consulted manually. MIS systems can provide predictions about the effect on sales that an alteration in price would have on a product. DSS - enable more informed decision making within an enterprise than would be possible without MIS systems. For most businesses, there are a variety of requirements for information. Senior managers need information to help with their business planning. Middle management needs more detailed information to help them monitor and control business activities. 7/19/2016 39

40. Operational Level management In Operational Level management they using following Information system Transaction Processing System - A transaction process system and transaction processing are often contrasted with a batch process system and batch processing, where many requests are executed all at one time. The former requires the interaction of a user, whereas batch processing does not require a user to be present. Also, in batch processing the results of each transaction are not immediately available. Additionally, there is a delay while the many requests are being organized, stored and eventually executed 7/19/2016 40

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45. Conclusion For this presentation I have selected an organization named “ Cargills (Ceylon) PLC”. You have already heard about this organization. I have properly done this presentation according to the Part – A requirements. And I have mentioned Vision, Mission, product and services they offered, employee base, and financial strengths. And I have done all the things regarding to the Requirements of Part – A. In this Presentation I have tried my best, and I have elaborate the whole things images etc. and I gave my best to do this whole presentation successfully. 7/19/2016 45

46. References http://www.slideshare.net/thushan89/case-study-cargills-millers-ltd https:// cse.lk/cmt/upload_report_file/457_1465472557985.pdf Cargills Annual Reports 2012/2014/2015/2016 http://www.cargillsceylon.com/Sustainability/SustainabilityStrategy.aspx 7/19/2016 46

47. Thanks 7/19/2016 47