Certified Risk and Compliance Management Professional (CRCMP) �Prep Course Part A�

GeorgeLekatis 15,841 views 130 slides Mar 12, 2012
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About This Presentation

Certified Risk and Compliance Management Professional (CRCMP) Prep Course – Part A


First Certified Course
Certified Risk and Compliance Management Professional (CRMCP)

This course has been designed to provide with the knowledge and skills needed to understand and support regulatory compliance ...


Slide Content

Certified Risk and Compliance
Management Professional (CRCMP)
Prep Course –Part A
International Association of Risk and Compliance
Professionals (IARCP)

© International Association of Risk and Compliance Professionals (IARCP)
2
Introduction
The International Association of Risk and Compliance
Professionals (IARCP) develops and maintains a
compendium of risk and compliance topics
Subject matter expertsreview and update this body of
knowledge
The IARCP offers the following risk and compliance
management certification programs:
Certified Risk and Compliance Management
Professional (CRCMP)
Certified Information SystemsRisk and Compliance
Professional (CISRCP)

© International Association of Risk and Compliance Professionals (IARCP)
3
Introduction
Certified Risk and Compliance Management
Professional (CRCMP)
www.risk-compliance-
association.com/Distance_Learning_and_Certification.htm
Certified Information SystemsRisk and Compliance
Professional (CISRCP)
www.risk-compliance-
association.com/CISRCP_Distance_Learning_and_Certification.htm

© International Association of Risk and Compliance Professionals (IARCP)
4
Introduction
The exam is online. To find more:
www.risk-compliance-
association.com/Questions_About_The_Certification_An
d_The_Exams_1.pdf
www.risk-compliance-
association.com/CRCP_Certification_Steps_1.pdf

© International Association of Risk and Compliance Professionals (IARCP)
5
Introduction
Instead of just training, you can have more
1. Training
2. Certification-If you pass the exam, you will be
entitled to use the designation: Certified Risk and
Compliance Management Professional (CRCMP)
3. Updates-Become (at no extra cost) a member of the
IARCP to stay currentwith new developments in risk
and compliance management
You will continue to learn, month after month

© International Association of Risk and Compliance Professionals (IARCP)
6
Agenda
PART A: COMPLIANCE WITH LAWS AND
REGULATIONS, AND RISK MANAGEMENT
Introduction
Regulatory Complianceand Risk Management-
Definitions, roles and responsibilities
The roleof the board of directors, the supervisors, the
internal and external auditors
The new international landscapeand the interaction
among laws, regulations, and professional standards

© International Association of Risk and Compliance Professionals (IARCP)
7
Agenda
Benefits of an enterprise widecompliance program
Compliance culture: Why it is important, and how to
communicate the regulatory obligations
Policies, Workplace Ethics,Risk and Compliance
Policies, proceduresand the ethical code of conduct
Privacy and information security
Handling confidentialinformation
Conflicts of interest
Use of organizational property

© International Association of Risk and Compliance Professionals (IARCP)
8
Agenda
Fair dealingswith customers, vendors and competitors
Reportingethical concerns
Governance, Risk and Compliance
The need for Internal Controls
Understand how to identify, mitigate and control risks
effectively
Approachesto risk assessment
Qualitative, quantitative… stress testing
Integrating risk management into corporate governance
and compliance

© International Association of Risk and Compliance Professionals (IARCP)
9
Agenda
PART B: SARBANES OXLEY
The Sarbanes Oxley Act
Key Sections
SEC, EDGAR, PCAOB, SAG
PCAOB Auditing Standards: What we need to know
Management's Testing
Management's Documentation
Sections 302, 404, 906: The three certifications
Sections 302, 404, 906: Examples and case studies

© International Association of Risk and Compliance Professionals (IARCP)
10
Agenda
Management's Responsibilities
Committees and Teams
Control Deficiency
Deficiency in Design
Deficiency in Operation
Significant Deficiency
Material Weakness

© International Association of Risk and Compliance Professionals (IARCP)
11
Agenda
Companies Affected
International companies
Foreign Private Issuers (FPIs)
Employees Affected

© International Association of Risk and Compliance Professionals (IARCP)
12
Agenda
PART C: BASEL II
Improving risk and asset management to avoid financial
disasters
"Sufficient assets" to offset risks
The technical challengesfor both banks and supervisors
How muchcapital is necessary to serve as a sufficient
buffer?
The three-pillarregulatory structure
Purposes of Basel II

© International Association of Risk and Compliance Professionals (IARCP)
13
Agenda
Pillar 1:Minimum capital requirements
Credit Risk –3 approaches
The standardized approach to credit risk
The two internal ratings-based (IRB) approaches to credit
risk
Pillar 2:Supervisory review
Key principles
Pillar 3:Market discipline
Disclosure requirements

© International Association of Risk and Compliance Professionals (IARCP)
14
Agenda
Operational Risk
What is operational risk
Legal risk
Information Technology operational risk
Operational Risk Approaches
Basic Indicator Approach (BIA)
Standardized Approach (SA)
Advanced Measurement Approaches (AMA)

© International Association of Risk and Compliance Professionals (IARCP)
15
Agenda
Basel II and other regulations
Common elements and differencesof compliance
projects
New standards
Disclosure issues
Multinational companies and compliance challenges

© International Association of Risk and Compliance Professionals (IARCP)
16
Agenda
PART D: THE FRAMEWORKS
Internal Controls -COSO
The Control Environment
Risk Assessment
Control Activities
Information and Communication
Monitoring
Effectiveness and Efficiency of Operations
Reliability of Financial Reporting
Compliance with applicable laws and regulations

© International Association of Risk and Compliance Professionals (IARCP)
17
Agenda
IT Controls
Deterrent, Preventive, Detective, Corrective, Recovery,
Compensating, Monitoring and Disclosure Controls
Layers of overlapping controls
COSO Enterprise Risk Management (ERM) Framework
Is COSO ERM needed for compliance?
Internal Environment
Objective Setting
Event Identification

© International Association of Risk and Compliance Professionals (IARCP)
18
Agenda
Risk Assessment
Risk Response
Control Activities
Information and Communication
Monitoring
The two cubes
Objectives:Strategic, Operations, Reporting, Compliance

© International Association of Risk and Compliance Professionals (IARCP)
19
Agenda
COBIT -the framework that focuses on IT
Is COBIT needed for compliance?
COSO or COBIT?
Management Guidelines
The high-level control objectives
What to do with the specific control objectives
Maturity Models
Critical Success Factors (CSFs)

© International Association of Risk and Compliance Professionals (IARCP)
20
Agenda
PART E: DESIGNING AND IMPLEMENTING A RISK
AND COMPLIANCE PROGRAM
Designing an Internal Compliance System
Compliance programs that withstand scrutiny
Documentation
Testing
Ongoing compliance reviews and risk assessmentsfor
continuing compliance with laws and regulations
Compliance Monitoring
The company and other stakeholders

© International Association of Risk and Compliance Professionals (IARCP)
21
Agenda
International and national regulatory requirements
Regulatory compliance in Europe
Regulatory compliance in the USA
The GCC countries
The Caribbean
The Pacific Rim
Common elements and differencesof compliance
projects

Certified Risk and Compliance
Management Professional (CRCMP)
Prep Course
International Association of Risk and Compliance
Professionals (IARCP)

PART A:
COMPLIANCE WITH LAWS AND
REGULATIONS
ANDRISK MANAGEMENT
International Association of Risk and
Compliance Professionals (IARCP)

© International Association of Risk and Compliance Professionals (IARCP)
24
Internal controls, Governance, Risk,
Compliance -Corporate governance
CORPORATE GOVERNANCE
Processes, systems and controlsput in place to direct and
control an organisationin order to…
…increase performanceand achieve shareholder value
As such, it has to do with the performanceof
management and the boardof directors…
… the sufficiency and reliabilityof corporate
reporting…
… risk managementand internal controls

© International Association of Risk and Compliance Professionals (IARCP)
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Internal controls, Governance, Risk,
Compliance -Corporate governance
Governmentsoften make decisions about governance…
… it is NOT a “best practice”
The legal and regulatoryenvironment is of paramount
importance

© International Association of Risk and Compliance Professionals (IARCP)
26
Internal controls, Governance, Risk,
Compliance -Corporate governance
A corporation is a a separate legal entity…
… and has legal*rights* and*obligations*
A corporation has the ability to hold assetsseparately
from the assets of its stakeholders
Some legal structures have the ability to limit the
liability of stakeholders

© International Association of Risk and Compliance Professionals (IARCP)
27
Internal controls, Governance, Risk,
Compliance -Corporate governance
The interests of the stakeholders…
… the owners…
… the board of directors…
… executive management…
… managers…
… data owners…
… process owners…
… employees…
… suppliers…
… regulators, supervisors…
… clients and communities

© International Association of Risk and Compliance Professionals (IARCP)
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Internal controls, Governance, Risk,
Compliance -Corporate governance
Governance -Some common principles
Acting for the Best Interestsof the Shareholders
EthicalBehavior
ProfessionalBehavior
Cultureof Risk and Compliance

© International Association of Risk and Compliance Professionals (IARCP)
29
Internal controls, Governance, Risk,
Compliance -Corporate governance
Governance -Some common principles
Transparencyand Disclosures
Tested and DocumentedProcesses
Tested and DocumentedInternal Controls

© International Association of Risk and Compliance Professionals (IARCP)
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OECD Principles of Corporate
Governance -2004
The original member countriesof the OECD are Austria,
Belgium, Canada, Denmark, France, Germany, Greece,
Iceland, Ireland, Italy, Luxembourg, the Netherlands,
Norway, Portugal, Spain, Sweden, Switzerland, Turkey,
the United Kingdom and the United States
Also members:
Japan, Finland, Australia, New Zealand, Mexico, the
Czech Republic, Hungary, Poland, Korea, the Slovak
Republic (14th December 2000)

© International Association of Risk and Compliance Professionals (IARCP)
31
OECD Principles of Corporate
Governance -2004
The OECD Principles of Corporate Governance were
endorsed by OECD Ministers in 1999…
… when the OECD extended the boundary of
accountabilityto include stakeholders such as
employees…
… and have since become an international benchmarkfor
policy makers, investors, corporations and other
stakeholders ***worldwide***

© International Association of Risk and Compliance Professionals (IARCP)
32
OECD Principles of Corporate
Governance -2004
They have provided specific guidance for legislative and
regulatory initiativesin both OECD and non OECD
countries
The Rights of Shareholders and Key Ownership
Functions
The corporate governanceframework should**protect
and facilitate the exercise of shareholders’ rights**

© International Association of Risk and Compliance Professionals (IARCP)
33
OECD Principles of Corporate
Governance -2004
A. Basic shareholder rights should include the right to:
Obtain relevant and material informationon the
corporation on a timely and regular basis
Share in the profitsof the corporation
Shareholders should have the opportunity to ask
questions to the board, including…
… questions relating to the annual external audit

© International Association of Risk and Compliance Professionals (IARCP)
34
Internal controls, Governance, Risk,
Compliance -Risk
RISK:
The possibilityof a loss, catastrophe, or other
undesirable outcome
A potential negative impactto an asset
We may accept, mitigate or avoid arisk
Risk is described both qualitatively and quantitatively
Risk is proportional to both the expected losses(impact)
which may be caused by an event and to…
… the probabilityof this event

© International Association of Risk and Compliance Professionals (IARCP)
35
Internal controls, Governance, Risk,
Compliance -Risk
In technicalcontexts, the word has severalmore
specialized uses and meanings
Threeof these are particularly importantsince they are
widely used across disciplines:
1. risk= an unwanted ***event***which may or may not
occur
2. risk= the ***cause***of an unwanted event which may
or may not occur
3. risk= the ***probability***of an unwanted event
which may or may not occur

© International Association of Risk and Compliance Professionals (IARCP)
36
Internal controls, Governance, Risk,
Compliance -Risk
Risk… is it good or bad?
All opportunities come with some degree of risk
Risks and opportunitiesgo hand in hand
An efficient balancebetween realizing opportunitiesfor
gains and minimizing vulnerabilities and losses

© International Association of Risk and Compliance Professionals (IARCP)
37
Internal controls, Governance, Risk,
Compliance –Risk Management
RISK MANAGEMENT
Making informed business decisions
We mitigate risks onlywhen…
… they are above our risk appetite…
Risks must reach a level that is acceptableto the
organization

© International Association of Risk and Compliance Professionals (IARCP)
38
Internal controls, Governance, Risk,
Compliance –Risk Management
Risk managementis an integral **part**of good
management…
… and an essential**part** of good corporate governance
Priorities…
… a cost benefitanalysis -the costsof protective
measures for the benefitof achieving the mission of the
organisation

© International Association of Risk and Compliance Professionals (IARCP)
39
Internal controls, Governance, Risk,
Compliance –Risk Management
The types of risksdepend on…
… the location…
… the industry…
… the business objectivesof the organization

© International Association of Risk and Compliance Professionals (IARCP)
40
Internal controls, Governance, Risk,
Compliance -Risk Management
Risks can result from factorsboth externaland internalto
the organisation
The Risk Management processin an organization is
influencedby:
1. The organization’s mission, vision and objectives
2. Products and services
3. The physical, environmental and regulatory conditions

© International Association of Risk and Compliance Professionals (IARCP)
41
Internal controls, Governance, Risk,
Compliance -Risk Management
Asset:A resource, product, process, or element that an
organization has determined must be protected
Threat:Any potentialevent that causes a detrimental
impact on the organization
Vulnerability:The lack / weakness of a safeguardcounter
to a threat
Safeguard:A controlemployed to reduce the risk
associated with a specific threat

© International Association of Risk and Compliance Professionals (IARCP)
42
Internal controls, Governance, Risk,
Compliance -Risk Management
Risk management
A. Identification…
… of the risks associated with each process…
An organisation’s exposure to uncertainty
Requires knowledgeof the organisation…
… the market…
… the industry…
… the legal, social, political and cultural environment in
which it exists

© International Association of Risk and Compliance Professionals (IARCP)
43
Internal controls, Governance, Risk,
Compliance -Risk Management
B. Assessment…
… qualitative and quantitative…
… evaluating risks and risk impacts…
… and recommending measures to reducerisks
A major element -the assessment of the value of the
information resources
Cost benefit analysis

© International Association of Risk and Compliance Professionals (IARCP)
44
Internal controls, Governance, Risk,
Compliance -Risk Management
C. Management…
… (measurement, mitigation, development of
countermeasures)…
… internal controls…
… implementationof the measures to reduce risks
recommended in the risk assessment process

© International Association of Risk and Compliance Professionals (IARCP)
45
Problems…
Over Optimism
Misrepresentation -false, incorrect, improper, or
incomplete statement of material facts
Alarmism -production of needless warnings
Prejudice

© International Association of Risk and Compliance Professionals (IARCP)
46
Where do you work?
In a military environment or in a bank…
… we have the same principles in risk management!
Let’s have a look at some Information Warfare slides…
… all the principles apply in a corporate environment as
well

© International Association of Risk and Compliance Professionals (IARCP)
47

© International Association of Risk and Compliance Professionals (IARCP)
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© International Association of Risk and Compliance Professionals (IARCP)
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© International Association of Risk and Compliance Professionals (IARCP)
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© International Association of Risk and Compliance Professionals (IARCP)
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© International Association of Risk and Compliance Professionals (IARCP)
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Australia/New Zealand Standard 4360
Since 1992
Three major elements:
1. The risk management workflow
2. Monitoring and review
3. Communication and consult

© International Association of Risk and Compliance Professionals (IARCP)
53
Australia/New Zealand Standard 4360

© International Association of Risk and Compliance Professionals (IARCP)
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Risk Management Guide for Information
Technology Systems
NIST Special Publication 800-30

© International Association of Risk and Compliance Professionals (IARCP)
55
Risk Management Guide for Information
Technology Systems
NIST Special Publication 800-30

© International Association of Risk and Compliance Professionals (IARCP)
56
Risk Management Guide for Information
Technology Systems
NIST Special Publication 800-30

© International Association of Risk and Compliance Professionals (IARCP)
57
Vulnerabilities…
Vulnerability:
A flaw or weaknessin system security procedures,
design, implementation, or internal controlsthat…
… could be exercised (accidentally triggered or
intentionally exploited)…
… and result in a security breachor a violation of the
system’s security policy

© International Association of Risk and Compliance Professionals (IARCP)
58
Threats and Vulnerabilities

© International Association of Risk and Compliance Professionals (IARCP)
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Risk Mitigation Methodology
Flowchart

© International Association of Risk and Compliance Professionals (IARCP)
60
Risk Mitigation Methodology
Flowchart

© International Association of Risk and Compliance Professionals (IARCP)
61
Risk Mitigation Methodology
Flowchart

© International Association of Risk and Compliance Professionals (IARCP)
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Example: Government of Canada,
Communications Security Establishment

© International Association of Risk and Compliance Professionals (IARCP)
63
Outsourcing and Risk Management
“Management remains responsible”
Sarbanes-OxleyAct, Section 404:
“Management remains responsible” for service providers
This responsibility cannot be delegatedto the service
provider
Basel ii,Outsourcing in Financial Services:
“Management remains responsible”
The Committee of European Banking Supervisors
(CEBS) –“Guidelines on Outsourcing”
“Management remains responsible”

© International Association of Risk and Compliance Professionals (IARCP)
64
Outsourcing
and Risk Management
USA -The Board of Governors of the Federal Reserve
System -“Outsourcing of Information and Transaction
Processing”
“Ensure that controls over outsourced informationand
transaction processing activities…
… are equivalentto those that would beimplemented…
… if the activity were conducted internally”

© International Association of Risk and Compliance Professionals (IARCP)
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Good Corporate Governance and Risk
Management is veryimportant
A good Risk Management Program is important for:
1. The company’s credit rating
Credit rating agencies believe that a good Risk
Management Program is very important for the credit
rating of firms
2. The company’s reputation
3. The company’s cost of capital

© International Association of Risk and Compliance Professionals (IARCP)
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Good Corporate Governance and Risk
Management is veryimportant
4. Audit firm resignations and refusals
5. The company’s share price
6. The likelihood that external auditor’s opinionon
financial statements is wrong

© International Association of Risk and Compliance Professionals (IARCP)
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Good Corporate Governance and Risk
Management is veryimportant
After the risk management failures in 2007-2008…
… good risk management is a source of***value
creation***
Risk management MUST be linkedto the overall
objective of value maximization
We must communicatewhat we do to all stakeholder
groups
This dimension is often unknown to employees

© International Association of Risk and Compliance Professionals (IARCP)
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Good Corporate Governance and Risk
Management is veryimportant
In the past, the capital markets *were*only interested in
the share price…
… and did not pay much attentionto corporate
governance and risk management
Todaygood corporate governance practice is now
strongly tiedto investment decisions and corporate value

© International Association of Risk and Compliance Professionals (IARCP)
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Internal controls, Governance, Risk,
Compliance -Compliance
Acting in accordance with laws and regulations
Lawsare enacted by legislative bodies…
… while regulationsare created by government agencies
One of the major risks:No compliance!
Compliance with externallaws…
… and internalpolicies and procedures
Standards and best practicesdo NOT have the force of
law

© International Association of Risk and Compliance Professionals (IARCP)
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Enterprise widerisk and compliance
program
One solution for one problem
Best Practices
More cost effective
Auditors understandhow we manage risks
The board understands
Easier testing and documentation

© International Association of Risk and Compliance Professionals (IARCP)
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Enterprise widerisk and compliance
program
According to Susan Schmidt Bies (member of the Board
of Governors of the Federal Reserve System):
“An enterprise-wideapproach can integrate the risk
assessment of functions that have traditionally been
managed in silos
A culture of complianceshould establish-from the top of
the organization -the proper ethical tone that will govern
the conduct of business”

Policies, Procedures, Baselines,
Guidelines, Ethics

© International Association of Risk and Compliance Professionals (IARCP)
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© International Association of Risk and Compliance Professionals (IARCP)
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Policies
Policies are considered the highest levelof
documentation
Standards, Guidelines and Proceduresare derivedfrom
policies
Acknowledgment of importanceof resources

© International Association of Risk and Compliance Professionals (IARCP)
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Policies
High lever principles
Without well structured policiesan organisation will be
unstructured…
… unfocussed…
… and probably operationally and financially ineffective

© International Association of Risk and Compliance Professionals (IARCP)
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Policy -Example:
“We respect privacy”

© International Association of Risk and Compliance Professionals (IARCP)
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Privacy and Information Security
From Privacy vs. Information Security…
… to Information Security to comply with Privacyrules
A legal obligation…
… a risk of no compliance
High level policies…
…in line with functional policies (procedures)

© International Association of Risk and Compliance Professionals (IARCP)
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Procedures and Standards
These contain the actual detailof the policy
Describe howthe policies should be implemented
Procedures:Detail the stepsrequired to implement the
policy
Sometimes called “practices”
Standards:Specify use of technology in a uniform way
and should be made compulsory

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Baselines and Guidelines
Baselines:Baselines are similar to standards,
standards can be developed after the baseline is
established
Sensitivity level, current / normal situation
Guidelines:Similar to standards but not compulsory,
more flexible

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“Regulatory” Policies
The company is requiredto implement policies to
complywith legal or regulatory requirements
Usually very detailed and specificto the industry of
the organization
A well written policy can provide protection from
liability

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Ethics
Code of Ethics -Soft law
Not legal…ornot ethical?
An organization's beliefs and culture
Proceduresto be used in specific situationssuch as
conflicts of interest or the acceptance of gifts
Theeffectivenessof the code of ethics depends on…
… the extent to which it has the supportof the
management…
… with sanctions and rewards

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Ethics
Code of Ethics -Example
“Respect:We treat others as we would like to be treated
ourselves. Ruthlessness, callousness and arrogance don't
belong here”
“Integrity:We work with customers and prospects
openly, honestly and sincerely. When we say we will do
something, we will do it”
“Communication:We believe that information is meant
to move and that information moves people”
(From Enron’s Code of Ethics)

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A great firm now: Merck, a global research-
driven pharmaceutical company
“Accountability:Eachof us is responsible for adhering to
the values and standardsset forth in this Code…
… and for raising questionsif we are uncertain as to
whether or not the standards are being met
Violationsof the Code may result in a variety of
corrective actionsand…
… in some cases, may result in disciplinary action up to
and including termination of employment”

© International Association of Risk and Compliance Professionals (IARCP)
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A great firm now: Merck, a global research-
driven pharmaceutical company
www.merck.com/about/conduct.html
The code includes:
Relationshipswith Our Customers
Relationshipswith Fellow Employees
Relationshipswith Shareholders
Relationshipswith Suppliers
Relationshipswith Our Communities and Society
Compliancewith Laws, Rules and Regulations
Raising Concerns

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Conflicts of Interest and Ethics
A natural or legal person...
... has a *private*interest that could influence the
objective exercise of his or her official duties
“An interest”-a financialinterest, or a special advantage
that comes into conflict with a duty
For him or his family and friends

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Conflicts of Interest and Ethics
Examples
A. Self Review
B. The CEO of a private consulting companyworks for
the government...
... and uses his official position to secure a contractfor
the private firm
C. Using confidential information

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Risk and Compliance
Key Roles

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Risk and Compliance
Key Roles -Senior management
Senior management
They must understandthe risks…
…provide the resources needed …
… and “ensure”that the firm can accomplish its
objectives
Reasonable assurance

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Risk and Compliance
Key Roles -Risk Officer
The Role of the Risk Officer
There is no definition...and where there is one, it is far
from uniform
But there is something that you need to know: The role
of the risk officer becomes more important year after year
All companies try to understand risksand spend much
money to manage risks
Risk officers play an important role in implementing
enterprise risk management

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Risk and Compliance
Key Roles -Risk Officer
Risk officers have one additional obligation: To
explain…
… risks and countermeasures…
… to owners…
… auditors…
… senior management…
… and the board of directors

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Risk and Compliance
Key Roles –Chief Risk Officer
The Role of the Chief Risk Officer
The Chief Risk Officer's job is to ensure that the
organization is in full compliancewith applicable laws
and regulations
He must coordinatethe company's risk management
efforts…
… explainrisks and controls to senior management and
the board…
… and make recommendations

© International Association of Risk and Compliance Professionals (IARCP)
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Risk and Compliance
Key Roles –Chief Risk Officer
The Chief Risk Officer is rapidly becomingone of the 3-5
most important membersof the management team
We read some important paragraphs from a report from
the Economist Intelligence UnitSponsored by: ACE,
Cisco Systems, Deutsche Bank and IBM
“For a corporate post with only a decade of history, the
chief risk officer (CRO) attracts a lot of attention”

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Risk and Compliance
Key Roles –Chief Risk Officer
“CROs have consolidated their position in the financial
sector, where they began…
… and are increasingly to be found in other industries”
“As companies seek to respond to increased regulatory
pressuresand a growing array of business risks…
… the CRO is emergingas one of the most important
positions in the management team”

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Risk and Compliance
Key Roles –Chief Risk Officer
“Regulatory complianceis the top priorityfor risk
management”
“Regulatory riskranks as one of the top two threats to
global business”
Regulatory complianceis the CRO’s primary
responsibility”
[Business continuity is also a top priority]

© International Association of Risk and Compliance Professionals (IARCP)
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Case Study: Credit Suisse

© International Association of Risk and Compliance Professionals (IARCP)
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Case Study: Credit Suisse

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Risk and Compliance
Key Roles –Chief Compliance Officer
The Role of the Chief Compliance Officer
According to Commissioner Cynthia A. Glassman, U.S.
Securities and Exchange Commission…
“While the CEO cannot delegatehis or her ultimate
responsibility…
… a company should have an officerwith ownership of
corporate compliance and ethicsissues… …
… and of what Title III of Sarbanes-Oxley broadly refers
to as ***Corporate Responsibility***”…

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Risk and Compliance
Key Roles –Chief Compliance Officer
“While every company must assess its particular needs
based on the size and nature of its business…
… there are several characteristicsthat I would want the
corporate responsibility officerto have…
… if I were relying on this person:”
“He or she should have sufficient seniority and authority
to take the actions necessary under the circumstances”
“Ask yourself if this person would be able to address the
worst-case scenario”

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Risk and Compliance
Key Roles –Chief Compliance Officer
“The position should have the full support of the CEO
and senior management,both in theory and in practice
The corporate responsibility officershould *have access*
and provide regular reports to senior management”
“He or she can play an important role in helping a
company meet the ***information gathering and
reporting requirements***

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Risk and Compliance
Key Roles –Chief Compliance Officer
“The corporate responsibility officer should have the
ability to report directly to the board(for example, to the
audit committee chairman)…
… on matters of significant import to the company or
matters involving misconduct by senior management”
In addition, the responsible officer should have
sufficient timeand adequate resourcesto implement the
company's ***corporate responsibility program***in an
effective manner

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© International Association of Risk and Compliance Professionals (IARCP)
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Risk and Compliance
Key Roles -Owners
Data owners
Understand, Give permissions
Process and system owners
Need to “ensure” (reasonable assurance)that the risks are
identified and managed…
… and appropriate controlsare deployed

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Key Roles
The role of the internal auditors
According to the Institute of Internal Auditors (IIA)…
…Internal Auditing is an independent, objective
assuranceand consultingactivity…
… designed to add valueand…
… improvean organization's operations
It helps an organization accomplish its objectivesby
bringing a systematic, disciplined approach…
… to evaluate and improvethe effectiveness of risk
management, control, and governance processes

© International Association of Risk and Compliance Professionals (IARCP)
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Key Roles
The role of the internal auditors
The internal auditactivity evaluates risk exposures
relating to the organization's governance, operations and
information systems, in relation to:
Effectiveness and efficiency of operations
Reliability and integrity of financial and operational
information
Safeguardingof assets
Compliance with laws, regulations, and contracts

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Key Roles
The role of the internal auditors
While management is responsiblefor internal controls…
… the internal auditactivity provides ***assurance***to
management and the audit committeethat …
…internal controls are effective and…
… working as intended

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The role of the internal auditors
Continuous Auditing
“Continuous Auditing”
An evolving regulatory environment…
… increased globalization of businesses…
… market pressure to improve operations…
… and rapidly changing business conditions…
… are creating the need for more timely and ongoing
assurancethat controls are working effectively and risk is
being mitigated
Continuous auditing changes the auditparadigm *from
periodic reviews* of a sample of transactions to
**ongoing** audit testing of 100 percent of transactions

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Key Roles
The role of the externalauditors
They provide independent assurance to the society
The role of the external auditor is similarto the role of
the supervisors and regulators
*The regulators*safeguard stabilityand investor
interests
*The external auditors*work for the private interests of
the shareholdersof a company
External auditors and supervisorscooperate

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Key Roles
The role of the externalauditors
Professional Standards-independence, objectivity and
integrity
Conflicts of Interest
Non-audit services

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Key Roles
The role of the Board of Directors
A. Directors must learn and keep up to date
The industry’s best practicesin risk management
B. Directors must ensure that the *management and key
employees* and process ownersalso learn and keep up to
date
Is staff qualified,with the necessary experience and
technical capabilities?
Who knowsthe policies, the procedures and the tasks?
There is enoughinformation –is there also enough
communication?

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
1. The risk management framework
2. Senior management’s guidance and direction
regarding the principlesunderlying the framework

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
3. Policiesdeveloped by senior management -to identify,
assess, monitor, controlling and mitigate risks
Policies for the treatment of non-compliance. No
tolerance, no temptations
4. Key processesto manage risks
5. Clear linesof management responsibility,
accountability and reporting for risks

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
6. Separationof duties and responsibilities –conflict of
interest issues
7. The risk appetiteand tolerancefor risks
8. The risk transferredoutside the organization

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
9. High Impact / Low Frequencyevents and the strategy
to identify and managethese risks
10. Early warningindicators
11. Measurement methodologies-Quantificationof
exposure to risks, not only qualitativeapproaches

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
12. Self assessments
Is it an enterprise wideprocess?
Can it be used for accountability?
Who learnsthe issues?
Can it be used in risk identificationas well as
mitigation?
13. Assumptions

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
14. The risks associated with outsourcingactivities
Is there oversight of third-partyactivities?
Is there a clear allocationof responsibilitiesand clear
expectations between external service providers and the
organization?

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
Is there an assessment of the materialityof outsourcing
arrangements?
Does the organization exercise initial due diligence?
Is the organization monitoring and testingthird-party
activities on a regular basis?

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
15. Contingency plans
Business Impact Analysis, Disaster Recovery and
Business Continuity Plans
Has the organization identified critical business
processes,including dependence on external vendors or
third parties?

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Key Roles
The role of the Board of Directors
C. Directors must understand and approve
Are the alternatefacilities / hot sites an adequate distance
awayfrom the primary operations?
Is there a periodic reviewof these plans?
Is there trainingand testing?
Are there clear descriptions of roles and responsibilities?

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Key Roles
The role of the Board of Directors
D. Directors must establish
A management structure…
…capableof implementing the firm's risk management
framework

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Key Roles
The role of the Board of Directors
E. Directors must ensure that
The risk is managed after external and internal *changes*
or new products, activities and systems
The risk management system is well documented
They do their best to establish a strong internal control
culturein which control activitiesare an integral part of
the activities of a bank

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Key Roles
The role of the Board of Directors
E. Directors must ensure that
The risk management framework is implemented
consistentlyacross the whole bank
They learnabout material losses
There is adequate and meaningful reporting

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Key Roles
The role of the Board of Directors
E. Directors must ensure that
Understand and meetthe auditors, internal function and
staff responsibleformonitoringcompliance
There is adequate internal auditcoverage to verify
effective implementation of policies and procedures
There is a clear audit plan and scopewith respect to
operational risk management
The internal audit functiondoes nothave operational
risk management responsibilities

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Director’s responsibilities include
Duty of care
To exercise the carethat an ordinarily prudent personin
a like position would use under similar circumstances
What does a prudent directordo?
1. Learns-all material information reasonably available
before making a business decision
There is “good faith”only in case of an informed
business decision
2. Considers alternatives

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Director’s responsibilities include
Duty of care
3. Attends meetingsof the board and of the committees
4. Asks questions
5. Tries to preventand detectillegal conduct
6. Exercises oversight

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Director’s responsibilities include
Duty of loyalty
What does a prudent directordo?
Acts in good faith-in a manner he / she reasonably
believes to be in the best interests of the corporation

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Director’s responsibilities include
Proves that he acts in good faith-is alert to any interest
he or she may have that might be consideredto conflict
with the best interests of the corporation
Disclosesfully and carefully financial or personal
intereststo which the corporation is a party
For example, contracts where he / she had a financial or
other personal interest

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Director’s responsibilities include
Duty of loyalty
What does a prudent directordo?
Keeps confidentialall matters involving the corporation
that have not been disclosed to the general public…
… Directors are not authorized spokespersonsfor the
corporation

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To continue with Part B of the course:
Become a Certified Risk and Compliance
Management Professional (CRCMP) you can visit:
www.risk-compliance-
association.com/Distance_Learning_and_Certification.htm