Chapter-1.-INTRODUCTION-TO-DIGITAL-BUSINESS-AND-ECOMMERCE.pptx

chapter 1

1. INTRODUCTION TO DIGITAL BUSINESS AND E‑COMMERCE IS110 – Electronic business

2. The impact of electronic communications on traditional businesses

3. The impact of electronic communications on traditional businesses

4. The impact of electronic communications on traditional businesses

5. The impact of electronic communications on traditional businesses

6. Mobile commerce (m-commerce)

7. What is the difference between digital business and e-commerce? Digital business refers to the transformation of business operations and processes using digital technologies , such as automation, data analytics, and artificial intelligence. Digital business encompasses a wide range of activities, including marketing, supply chain management, customer service, and more. The goal of digital business is to leverage digital technologies to create more efficient and effective business processes, and ultimately drive growth and profitability. E-commerce , on the other hand, specifically refers to the buying and selling of goods or services over the internet. E-commerce is a subset of digital business, focused specifically on the transactional aspect of online business. E-commerce can take many forms, such as online marketplaces, online storefronts, and digital delivery of goods or services. While e-commerce is an important part of digital business, digital business encompasses a much broader set of activities and processes. In addition to e-commerce, digital business may include activities such as data analysis, process automation, and customer relationship management. Overall, while e-commerce is a critical component of digital business, digital business is a much broader concept that encompasses a wide range of digital technologies and business processes.

8. E-Commerce: E-commerce is the buying and selling of products or services over the internet. It has exploded in popularity in recent years, as consumers increasingly prefer the convenience of shopping online. Companies can set up their own online stores, sell products through existing e-commerce platforms like Amazon or eBay, or use social media platforms like Instagram to sell directly to consumers. Digital Marketing: Digital marketing is the use of digital channels to promote products or services. Companies can use social media, email marketing, search engine optimization (SEO), and other tactics to reach customers online. Digital marketing is often more cost-effective than traditional marketing methods and allows companies to track the effectiveness of their campaigns more accurately. Cloud Computing : Cloud computing is the delivery of computing services over the internet . It enables companies to store and access data and applications from anywhere in the world, and often at a lower cost than traditional IT infrastructure. Companies can use cloud computing to increase their flexibility, scalability, and efficiency. Digital business opportunities

9. Mobile Applications: Mobile applications , or " apps," are software applications designed to run on mobile devices . Companies can use apps to offer new products or services, increase customer engagement, or provide better customer service. Apps can also be a revenue stream, as companies can charge for downloads or offer in-app purchases. Big Data Analytics: Big data analytics is the process of analyzing large datasets to extract insights and make better decisions. Companies can use big data analytics to improve their marketing campaigns, identify new opportunities, and optimize their operations . Big data analytics can also help companies to personalize their products and services to better meet customer needs Digital business opportunities

10. Accelerated Product Development 25% of business executives noted the great impact of digital transformation in accelerating product development. With large volumes of data being stored in the cloud, this can be a primary source of further improvements on products and services the organization is offering. Higher Revenues For Your Business With all the benefits, chances are limitless for a business to profit more when investing in digitalization. Increased Market Share According to the report of Altimeter Group in 2016, the biggest benefit of digital transformation, as perceived by more than 40% of executives, is the increased market share it can deliver to the business’ products and services in the long run. 11

11. 12 Creating & Discovering New Sales Channels The digital world is so vast that infinite possibilities are promised to both information providers and receivers with digital technology. Taking advantage of the wide space and mobile connections is an opportunity not to be missed for any organization. Better Customer Interaction Through Web & Mobile Channels This technological advancement has its main goal set on improving customer experience, which was made possible through shifting focus onto customer needs, analyzing data from all customer interactions, and using the results to make meaningful changes. Easy Acquisition Of The Right Talent & Highly Skilled Workforce Technology has not only provided a fast-paced workplace and efficient operating systems, but also supplied insights on potential employees through improved digital vision.

12. Risks and barriers to business adoption

13. Risk & Barriers to Business Administration Caraga State University Lemuel Ballares | BSIS

14. Risk refers to the possibility of loss or harm occurring, while barriers are obstacles that hinder progress or prevent achievement of goals Importance of understanding these concepts : is essential for effective business management, as risks and barriers can significantly impact a company's success and longevity. Definition Risk & Barriers to Business Administration

15. Strategic Risk: Risks that arise from changes in the business environment Financial Risk: Risks that arise from financial operations, and possibility of losing money to an investment . Operational Risk: Risks that arise from day-to-day operations, such as employee errors, system failures . Reputational Risk: Risks that arise from negative publicity, such as bad reviews, scandals. II. Types of Business Risks Risk & Barriers to Business Administration

16. III. Examples of Business Barriers Risk & Barriers to Business Administration Government Barriers: Barriers that arise from government policies or regulations, such as obtaining permits, licenses, or approvals. Technological Barriers: Barriers that arise from changes in technology, such as outdated equipment or inability to keep up with new technologies. Cultural Barriers: Barriers that arise from cultural differences, such as language barriers, different customs or values, or misunderstandings.

17. Developing a Risk Management Plan: A plan for identifying, evaluating, and prioritizing risks, as well as developing and implementing strategies to manage them. Monitoring and Evaluating Risk Management Processes: Continuously monitoring and evaluating the effectiveness of the risk management plan and adjusting strategies as needed. Implementing Strategies to Mitigate Risks and Barriers: Strategies for risks and barriers, such as reducing risk or avoiding. IV. How to Identify and Mitigate Business Risks and Barriers Risk & Barriers to Business Administration

18. Implications for Business Administrators: The importance of taking a proactive approach to identifying and managing risks and barriers, as well as the potential consequences of failing to do so. Recommendations for Future Action: Suggestions for future action, such as investing in new technology, seeking out new partnerships or markets, or developing contingency plans for potential risks or barriers. V. Conclusion A brief recap of the main points covered in the report. Risk & Barriers to Business Administration

19. Barriers to consumer Internet adoption

20. Why internet is important to consumers?

21. C onsumers are more informed. Allows consumers to search for product information. Consumers can find everything needed in one place. Consumer can save money and time. 20XX BARRIERS TO CONSUMER INTERNET ADOPTION 22

22. However… 20XX BARRIERS TO CONSUMER INTERNET ADOPTION 23

23. Barriers to consumer internet adoption 20XX BARRIERS TO CONSUMER INTERNET ADOPTION 24

24. 1. Lack of Trust 20XX BARRIERS TO CONSUMER INTERNET ADOPTION 25 - Fear of fraud and risk of loss. 2. Technophobia - Extreme fear and irrational fear of technology.

25. 3. Cost Constraints 20XX BARRIERS TO CONSUMER INTERNET ADOPTION 26 Purchasing computer hardware, software and internet connectivity. 4. Security Risks It has been suggested that transaction (such as the credit card number being picked up by third-party hackers) is mostly a perceptual problem.