HUMAN RESOURCE MANAGEMENT LEIZEL C. DELA CRUZ, LPT
Define Human Resource Management; Discuss why Human Resource Management is both a science and an art; Explain and differentiate the different roles of the Human Resource Manager and his functions; Discuss the importance of the Human Resource Manager in a business and his major contribution toward the development of the organization; and Explain the career development of a Human Resource Manager. Learning Objectives:
Why should you study Human Resource Management?
What is Human Resource Management? Human resource management (HRM) is… defined as the function of management, concerned with promoting and enhancing the development of work effectiveness and advancement of the human resources in the organization (Pereda, P., et al., 2020).
What is Human Resource Management? the art of procuring, developing, and maintaining competent workforce to achieve the goals of an organization in an effective and efficient manner (Mendoza and Garcia, 2019)
What is Human Resource Management? the process of managing human talent to achieve an organization’s objectives (Snell, Morris, and Bohlander , 2016)
Human resources (HR) – the set of individuals who make up the workforce of an organization, business sector, or economy (Mendoza and Garcia, 2019) What is Human Resources?
Human capital – is the term used to describe the employees’ knowledge, skills, abilities, and other attributes (KSAOs) that have economic value to an organization (Snell, Morris, and Bohlander , 2016). Human Capital
Human capital is the collective value of the capabilities, knowledge, skills, life experiences, and motivation of an organization’s workforce Human Capital
New field in the Philippines Early 1950s - gained acceptance and recognition Three conditions for its acceptance and recognition: Top management must be convinced that personnel management is needed in its business operations Qualified personnel administrators must be available Personnel administrators must demonstrate their capacity to contribute to company’s objectives and goals achievement. Growth and Development of P e rsonnel/Human Resource Management in the Philippines 01 03
Personnel Management Association of the Philippines (PMAP) is national organization established to uphold the profession to the fullest. Activities include: Training and development of personnel administrators Participation in public hearings Dissemination of information and technical advice to upgrade the field of personnel management Establishment of a public relations program Participation in the consultation of government instrumentalities prior to taking a stand on matters affecting employer-employee relations. Growth and Development of P e rsonnel/Human Resource Management in the Philippines 01 03
These government Instrumentalities include: Department of Labor and Employment (DOLE) Employees Compensation Commission (ECC) Social Securities System (SSS) Technical and Skills Development Administration (TESDA), and Other government agencies. Growth and Development of P e rsonnel/Human Resource Management in the Philippines 01 03
Human resources are crucial to the long-term survival of the organization. They are human capital that can be a source of competitive advantage to an organization. The organization is made up of people . The main goal of any organization is to provide goods and services effectively. It is the people who offer new ideas, innovation, skills, and leadership to organizations. The effective utilization of manpower can help add and create value to the organization. Human Resources and the Organization
The Challenge of the Global Community The Stockholders Challenge – meet investors’ and other stakeholders’ needs. The Challenge for Productivity – The global technology is increasing. Thus, Human Resources become more “ smarter workers ” with the aid of technology to produce high-quality products. Human resource Management must face these challenges to motivate and develop a well-trained and committed workforce. The Challenges of Human Resources
Increasing complexity of business operations Government regularizations and labor laws promulgated in recent years Growth of labor unions – The Industrial Peace Act of 1953 or the Magna Carta for Labor triggered the organization of labor unions Influx of new concepts in management Contributing Factors to the Growth of Personnel Management in the Philippines
Personnel/Human Resource Management: A Science and an Art
HRM : A Science and an Art A science because it involves the systematic gathering of data derived from surveys, interviews, and observations. An art is a proficiency in the practical application of knowledge acquired through study, experience, or observation. HRM is an art because it needs to select the best from among the alternative solutions. It involves the making of sound decisions. The major tools of the personnel manager as a scientist and an artist are his creative imagination and intelligence .
Roles and Functions of an HR
Personnel/Human Resource Manager is a member of the top management responsible for the formulation of personnel policies and programs which will facilitate an efficient personnel administration for individual and organizational goal achievement.
HR : Roles and Functions Help management achieve company goals and objectives; Assist managers in formulating sound policies, programs and rules, and implementing them fairly and efficiently; Assist in providing satisfactory work environment and promote harmonious relationships with the employees and the unions; Make managers and supervisors aware of their full responsibilities in the management of HR; Help train and develop the human resources;
HR : Roles and Functions Help promote understanding and good relationship through communication; Identify management problems that can be resolved and opportunities that can be realized; Assist managements and supervisors in handling labor relations and problems; Assist the company on promoting good morale and motivation among its human resources; Assist in crisis management and organizational development
Problems and Difficulties of an HR Manager
HR : Problems and Difficulties Common misconception about his role and functions Nothing more than a simple clerk Power behind the throne Inadequate recognition by management of the proper role of HR Manager in the organization In the area of labor relations – keep the labor unions out, break or bust it Jealousy of other executives regarding his duty and authority
The Role of HR in the New Millenium Organization Recruitment and employment Interviewing, testing, recruiting, and temporary employment Labor coordination Training and development Wage and salary administration Benefits Administration Employee service and recreation Community relations Record management Health and safety Strategic management
The Role of HR in the Company Supervisor - He plans, organizes, directs, controls, and coordinates the activities of his departments. He delegates some of his functions to his subordinates but checks on them through follow-ups. He manages the work of the employees in his department and trains them in developing their skills for efficiency. Administrative Official - He or his staff conducts or directs certain personnel activities as provided in the policies and programs entrusted to the department. He sees to it that labor laws and government regulations are properly complied with. He should also know how a policy is made and administered.
The Role of HR in the Company Adviser - He serves as a counselor, guide, and confidante to management supervisors and employees. To be competent, he must keep himself informed about employee attitudes and behavior and be abreast of trends in the industrial relations field which may affect his company. Coordinator - He brings into action all activities, regulates and combines diverse efforts into a harmonious whole, and gets together and harmonizes the work of various personnel in his department and the related functions in other departments.
The Role of HR in the Company Negotiator - He is the representative of the management in negotiating labor contracts or attending negotiations with unions in an advisory capacity. As a negotiator and administrator of the labor contract, he must understand the nature, significance, and methods of collective bargaining. Educator – He conducts or administers the company’s training program. He is very much involved in the management of employee development programs of his company.
The Role of HR in the Company Provider of Services - He provides services to all employees and helps them obtain facilities with government agencies like SSS, Medicare, etc., which can make their employment more satisfying. Employee counselor - His knowledge and training in human relations and the behavioral sciences plus his familiarity with company operations, puts him in the best position to counsel employees.
The Role of HR in the Company Promoter of Community Relations - He must be well informed of the activities and developments in the environment where the enterprise operates. He is called by the management in helping the company project favorable and positive image to the community. Public Relations Man - His functions require him to deal with the general public, which includes the employees, the unions, and the community.
Personal qualities of the Personnel Manager Effective communicator orally and in writing Above-average intelligence Enjoys working with people Understands a given situation, individual attitudes and the problems of the employees and of the employer Aggressive, mature and capable of giving sound advice Has integrity, industry, and courage to earn the respect of the employees and his employer Pleasing personality, personal warmth and approachable.
Skills Needed by Today’s HR Professionals A higher degree of knowledge on management practices and processes. A high degree of human and public relations A working knowledge of labor laws and regulations A thorough knowledge of management A good community relations officer Knows how to develop greater linkages with government and other stakeholder linkages
Skills Needed by Today’s HR Professionals A higher degree of knowledge on management practices and processes. A high degree of human and public relations A working knowledge of labor laws and regulations A thorough knowledge of management A good community relations officer Knows how to develop greater linkages with government and other stakeholder linkages
Buyer persona profile Biography Mercury is the smallest planet Mercury 35% Interests Motivations Age 38 Gender Female Location Paris, France Jupiter is the biggest planet Jupiter 65% Saturn 35% Venus 50% Neptune 75% Earth 90%
01 You can describe the topic of the section here 02 03 You can describe the topic of the section here 04 You can describe the topic of the section here 05 You can describe the topic of the section here 06 You can describe the topic of the section here About us You can describe the topic of the section here Goals & strategy Budget Market analysis Content plan KPI overview Growth P e rsonnel/Human Resource
Our evolution Mercury It’s the closest planet to the Sun and the smallest one Neptune Neptune is very big and is the farthest planet from the Sun Saturn Saturn is a gas giant and has several beautiful rings 2xxx 2xxx 2xxx
Our evolution Jupiter Jupiter is the biggest planet of the entire Solar System Venus Venus is hot and it is the second planet from the Sun Mars Despite being red, Mars is actually a cold place 2xxx 2xxx 2xxx
A picture is worth a thousand words
Guiding principles Venus is the second planet from the Sun Despite being red, Mars is actually a very cold place Jupiter is the biggest planet of them all Saturn is composed of hydrogen and helium Neptune is the farthest planet from the Sun Venus Mars Jupiter Saturn Neptune
What sets us apart? Mercury It’s the closest planet to the Sun and the smallest one in the Solar System Venus has a beautiful name and is the second planet from the Sun Despite being red, Mars is actually a cold place. It’s full of iron oxide dust Venus Mars
—Someone Famous “This is a quote, words full of wisdom that someone important said and that can inspire anyone who reads them.”
Market share Mercury Mercury is a small planet Neptune Neptune is far away from us Saturn Saturn is a gas giant 35% 25% 40% Follow the link in the graph to modify its data and then paste the new one here. For more info, click here
Buyer persona profile Biography Mercury is the smallest planet Mercury 35% Interests Motivations Age 38 Gender Female Location Paris, France Jupiter is the biggest planet Jupiter 65% Saturn 35% Venus 50% Neptune 75% Earth 90%
Sales funnel Decision Mercury is small and it’s the closest planet to the Sun Awareness Neptune is the farthest planet from the Sun Purchase Saturn is a gas giant and has several beautiful rings Interest Earth is the only planet known to harbor human life
150 , 000 Big numbers catch your audience’s attention
Buyer journey Awareness Venus is the second planet from the Sun and it’s very hot Consideration Despite being red, Mars is actually a very cold place Decision Mercury is the closest planet to the Sun and the smallest one 01 03 02
Competitor analysis Mercury is the closest planet to the Sun Venus is the second planet from the Sun Despite being red, Mars is actually a very cold place Jupiter is the biggest planet of them all Saturn is composed of hydrogen and helium It’s the farthest planet from the Sun Mercury Venus Mars Jupiter Saturn Neptune
SWOT analysis Strengths Despite being red, Mars is actually a very cold place Venus is the second planet from the Sun and is hot Jupiter is the biggest planet in the Solar System Saturn is a gas giant and has several and beautiful rings Opportunities Weaknesses Threats S O T W
Write your goal here Write your goal here Write your goal here Write your goal here Write your goal here Write your goal here Write your goal here Mercury Venus Write your goal here Write your goal here Write your goal here Write your goal here Write your goal here Write your goal here Write your goal here Our goals
Our strategy Venus Venus is very hot 01 Key action 1 Mercury is the closest planet to the Sun Goal Mars Mars is very cold 02 Jupiter Jupiter is a gas giant 03 Neptune It’s far away from us 04 Key action 2 Saturn is composed mostly of hydrogen
An image reinforces the concept Images reveal large amounts of data, so remember: use an image instead of a long text. Your audience will appreciate it
This is a timeline Saturn Saturn has several rings Mars Mars is actually a cold place Mercury Mercury is the smallest planet Neptune Neptune is an ice giant Venus Venus is a very hot planet
75% Neptune is the farthest planet from the Sun 50% Saturn is composed of hydrogen and helium Our budget 25% Jupiter is the biggest planet of the Solar System Mercury Venus Mars
386 , 000 km 9 h 55 m 23 s Jupiter's rotation period 333 , 000 The Sun’s mass compared to Earth’s Distance between Earth and the Moon
KPI overview Follow the link in the graph to modify its data and then paste the new one here. For more info, click here Neptune is far away from us 7,500 Jupiter is the biggest planet 2,500 Venus is hot Venus 45% Mars is cold Mars 55% 25% 75%
Our team Jenna Ray John Simmons You can replace the image on the screen with your own You can replace the image on the screen with your own
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