Chapter 4- REPETITIVE TASK, TASK DESIGN, RISK ASSESSMENT.pdf

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1. REPETITIVE
TASK, TASK
DESIGN, RISK
ASSESSMENT

2. There is a range of activities in the
hospitality and tourism industry . The
tasks involved in the operation of a
hospitality facility would vary in terms
of the job description. These may be
more apparent in some of their duties
and responsibilities, while the rest may
be encountered intermittently. GENERAL TASK FOR HOSPITALITY AND TOURISM
FACILITIES

3. 11.. Manual Handling
22.. Movement and Maneuvers
33.. Operating Machinery and Equipment
44.. Exposure to Hazardous Substances and
Dangerous Goods
55.. Electrical Risks
66.. Extreme Environmental Conditions
77.. Exposure to loud Noise
88.. Cash Handling
99.. Crashes and Collisions
1010.. Work Violence Sexual Harassment,and
Stress
1. Manual Handling
2. Movement and Maneuvers
3. Operating Machinery and Equipment
4. Exposure to Hazardous Substances and
Dangerous Goods
5. Electrical Risks
6. Extreme Environmental Conditions
7. Exposure to loud Noise
8. Cash Handling
9. Crashes and Collisions
10. Work Violence Sexual Harassment,and
Stress

4. MANUAL
HANDLINGThe areas involved in several
manual movements are in the
restaurant and kitchen,
housekeeping ,laundry, and
engineering and maintenance. It
is important that personnel are
trained with the proper ways and
postures in carrying out these
manual activities

5. MOVEMENT AND
MANEUVERS
The hospitality and tourism industry
involves numerous motions that
strain muscles, leading to trips, slips,
and falls, often in slippery kitchen
floors or uneven elevations.

6. OPERATING
MACHINERY
AND EQUIPMENT
Machinery and Equipment to be
operated have at least one or
several moving parts. The
movement of the parts creates
sufficient motion that may
cause injury to people. In
engineering and maintenance
are mechanical equipment that
can cause strains, sprains, cuts
and fractures.

7. EXPOSURE TO HAZARDOUS
SUBSTANCES AND
DANGEROUS GOODS Chemical cleaning
agents, such as
detergents and air
fresheners, pose a hazard
when inhaled, ingested,
or absorbed by workers.
Signs and PPE are crucial
to prevent this.

8. ELECTRICAL RISKS
The hospitality industry
heavily relies on electricity,
with potential risks
including damaged cords,
overload of outlets, and
water leaks. Proper
precautions, including
proper work attire and PPE,
are crucial for safety.

9. EXTREME
ENVIRONMENTAL
CONDITIONS Workplace temperature can
cause heat stress, heatstroke,
and hypothermia. To manage
heat stress, move to shaded
areas, remove heavy clothing,
and drink cool water. Address
hypothermia with heating pads
or hot water bottles.

10. EXPOSURE TO LOUD
NOISE The hospitality and tourism
industry, particularly in
entertainment venues like
nightclubs and bars, is exposed
to hazardous noise levels, which
can cause permanent hearing
damage if not addressed.

11. CASH HANDLING
Commerce has increasingly
embraced cashless transactions,
but the hospitality and tourism
industry still faces risks from
robbery and mugging. To
prevent this, businesses should
vary deposit and withdrawal
times, be discreet, use security
alarms and cameras, and hire
trustworthy staff.

12. CRASHES AND
COLLISIONS
These are vehicular accidents
that may be caused by crashes
and collisions. A driver without
sufficient rest is one of the major
causes of human error that
causes accidents. Overloading of
passengers and vehicles that
are not roadworthy are also
factors in vehicular mishaps.

13. WORK VIOLENCE SEXUAL
HARASSMENT,AND
STRESS
Work violence and harassment are
prevalent in industries like hospitality
and tourism, exacerbated by diversity
and high crime rates. Oscar Newman's
Defensible Space design theory
addresses this issue, with subsequent
designers developing guidelines like
Crime Prevention Through
Environmental Design (CPTED).

14. The design of spaces may not completely
eradicate problems In workplace violence and
sexual harassment but may reduce these
incidents by considering the following design
considerations:
A. Location of Sitting Areas, Lounges Locker Room, Changing
Areas, and Wash Room
B. Line of VisioN
C. Decrease of Dead Ends and Entrapment Areas
D. Signage’s
E. Lighting and Surveillance in the parking areas
F. Access to fire Exist and the Rooftop
G. Utilization of Security Sensors and Surveillance Equipment

15. The entrances should be
distinctly visible and we’ll
lighted. The sitting areas
both inside and outside
the facilities must
encourage natural
surveillance and provide
clear sight of lines in
multiple directions.
LOCATION OF SITTING AREAS, LOUNGES
LOCKER ROOM, CHANGING AREAS, AND
WASH ROOM

16. LINE OF VISION
The security officers and
concierge staff should have an
unobstructed line up of vision
from their workstations. The
channels of communication
within and among the staff must
be known both by procedure and
must be physically unhampered.

17. Loading and Unloading areas
should be well lighted. Service
areas should be lockable and
properly monitor by security
officers. Public phones and
ATMS should be located in
areas of high traffic, far from
dead ends and entrapment
areas.
DECREASE OF DEAD
ENDS AND ENTRAPMENT
AREAS

18. SIGNAGE’S
Way finding and proper signage
must be posted in the lounges,
locker rooms and changing
areas, and wash room. Doors
with viewers glass can be
considered in the design of these
spaces. Main doors are
sometimes eliminated in the
design of these spaces to avoid
completely enclosing the rooms.
Toilet cubicles should not reach
the floors

19. Studies show a high
probability of crimes in
parking areas. Parking areas
both on the surface, above
floors, and basement areas
should be adequately lighted,
have a clear sight of vision,
and free from areas of
entrapment and dead ends.
LIGHTING AND
SURVEILLANCE IN THE
PARKING AREAS

20. ACCESS TO FIRE
EXIST AND THE
ROOFTOP
Fire exist should never be used
as an alternative access way
aside for emergency reasons.
The rooftop should not be
accessible to the public if it is
being used as a service area for
mechanical equipment .

21. The used of formal
electrical and mechanical
surveillance equipment
for areas with limited
traffic and minimum
vision access should be
considered.
UTILIZATION OF
SECURITY SENSORS
AND SURVEILLANCE
EQUIPMENT

22. GROUP 4MEMBERS:
1. Abaño, Khryzler Jhuide
2. Esperida, Christopher
3. Guiruela, Abegail
4. Jabal, D-Jay
5. Tiaba, Maryjoy PREPARED BY:

23. Thank You