Chapter-Overview sustainbility UX Is Essential for Society and Companies

This chapter offers a structured overview of each chapter in the book, serving as a
quick reference for the main themes and insights presented throughout the book.

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16 CHAPTER OVERVIEW


This chapter offers a structured overview of each chapter in the book, serving as a
quick reference for the main themes and insights presented throughout the book.
Chapter 1: Sustainability—A Historical Overview
Provides a historical overview of sustainability, outlining major global milestones
such as the Brundtland Report and the UN’s Sustainable Development Goals. It also
introduces key business frameworks like the triple bottom line, ESG criteria, and
recent digital sustainability standards, such as the Sustainable Web Manifesto.
Chapter 2: How Do User Experience and Sustainability fit Together?
Establishes the conceptual foundation linking sustainability and UX. It explains the
evolution from usability and user-centered design to life-centered design,
emphasising the need to consider environmental and societal impacts in digital
product development.
Chapter 3: Why Sustainability Is Essential for Society and Companies
Outlines why sustainability is essential both for society and for businesses. The
chapter explores the environmental impact of the digital industry and presents
sustainability as both a moral responsibility and a strategic advantage for
companies. By addressing the ecological footprint of digital products and services,
the chapter highlights how sustainable practices enhance corporate reputation, drive
innovation, and help attract and retain talent.
Chapter 4: How User Experience Affects the User
Analyses the influence of UX on user perception and behaviour. Compares
traditional UX with sustainability-driven UX, demonstrating how ethical, inclusive,
and transparent design fosters trust and emotional connection.
Chapter 5: How Can We Raise Awareness of Sustainability?
Explores strategies for raising awareness through design. Drawing on behavioural
science, the chapter introduces methods such as behavioural design, green nudging,
and storytelling, emphasising ethical and inclusive application.
Chapter 6: The Three Pillars of Sustainable UX: People, Planet, and Profit
Outlines the ecological, social, and economic pillars of sustainable UX. Examines
how each dimension influences design choices—from energy-efficient interactions

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to social inclusivity and financial resilience.
Chapter 7: Sustainable Design Principles
Presents actionable design principles, including Sustainable by Design, Slow UX,
Minimalist Design, and Design for Longevity, Mobile-First, and Calm Design.
Emphasises combining these approaches to create low-impact, thoughtful digital
experiences.
Chapter 8: Sustainable UX in Practice
Focuses on real-world application across UX phases—from user research to
implementation. Covers tools like personas, empathy maps, and green hosting,
along with media and interface optimisation strategies.
Chapter 9: Digital Accessibility and Inclusion
Addresses digital participation and accessibility, positioning them as integral to
sustainable UX. It outlines legal standards like the WCAG and German regulations,
while also advocating for inclusive language, easy, and plain language, and designs
that reflect user diversity.
Chapter 10: Management Approaches for Sustainable UX
Shifts the focus to organisational integration and presents strategies for embedding
sustainability into company structures, leadership, and culture. This chapter also
highlights the role of metrics, interdisciplinary collaboration, and shared
responsibility between teams and management.
Chapter 11: Sustainable UX–Challenges and Solutions
Explores the challenges in achieving sustainable UX, including balancing longevity
with innovation, adapting skills, and overcoming aesthetic limitations. The chapter
provides practical guidance for addressing these challenges within organisational
and creative workflows.
Chapter 12: Sustainability vs. Regeneration–The Limits of Sustainable UX
Expands the conversation beyond sustainability by introducing regenerative design.
Describes how digital solutions support ecosystem restoration and enhance social
and environmental conditions.
Chapter 13: Artificial Intelligence and UX–Progress or Sustainability Trap?
Critically examines AI’s role in UX. Explores its potential to improve
personalisation and efficiency, while also addressing risks related to ecological
costs, ethical transparency, hyperpersonalisation, and workforce disruption.