Citrix Desktop Master Class – What’s New in XenApp/XenDesktop 7.11 - Sept 2016

Video recording here: https://www.youtube.com/watch?v=rGHdTX202_U
Technology experts Lee Bushen and Patrick Irwin unpack the new features of XenApp & XenDesktop, 7.11 (pronounced “Seven-Eleven”), released in September 2016.

Highlights:
- Windows Server 2016 Day 1 Support
- Microsoft Enhancements (Hyper-V, App-V, UWP, Azure)
- Management (New Helpdesk features, Self-Service PW, Telemetry)
- Usability (User Zone Preference, HDX Adaptive Display v2, GPUs, Linux Apps)
- Workspace Environment Manager (Formerly Norskale)

1. 21/22 September 2016 Lee Bushen – EMEA Tech Readiness Patrick Irwin – EMEA Sales Readiness Desktop Master Class 2016 XenApp/XenDesktop 7.11 Patrick Irwin Lee Bushen

2. XenApp & XenDesktop 7.11 Now Shipping! Pronounced “Seven-Eleven”

3. Agenda Introduction Microsoft Alignment Features User Experience Features Management Enhancements XenApp and XenDesktop 7.11 Norskale ! Competition!

4. Virtual Desktop Agents

5. Microsoft Alignment Management User Experience & Windows Server 2016 Azure Resource Manager Extended App-V Integration SCVMM Support for AppDisks Historical Resource Utilization User Profile Improvements Self-Service Password Reset Context-aware Delivery Content Publishing Linux Applications Improved Advanced Graphics Expanded USB Device Support

6. Day 1 support for Windows Server 2016 Apps, desktops, and infrastructure Requires Desktop Experience version Available on the Long Term Service Branch (LTSB ) 2016 Apps and Desktops 7.11 Server VDA 2016 Infrastructure Controller Studio Director StoreFront Provisioning Services Federated Authentication (FAS) Hyper-V through SCVMM 2016 (With DDA!) License Server ( new release) SCOM Management Packs (new release) AppDNA (new release) Session Recording (new release)

7. App-V Isolation (Connection) Group Support

8. App-V Isolation Group Support User Group 1 User Group 2 User Group 3 User Group 4 Office Yes Yes Yes Yes ShareFile Outlook Plugin Yes Yes Yes Yes GoToMeeting Outlook Plugin Yes Yes Finance Excel Plugin Yes Yes

9. Delivery Group 1 Delivery Group 2 Delivery Group 3 Delivery Group 4 Office Yes Yes Yes Yes ShareFile Outlook Plugin Yes Yes Yes Yes GoToMeeting Outlook Plugin Yes Yes Finance Excel Plugin Yes Yes App-V Isolation Group Support Office. ShareFile and Finance Plugin Office, ShareFile and GoToMeeting Plugin Office, ShareFile, GoToMeeting and Finance Plugin Office & ShareFile Plugin Option 1- create 4 App-V Sequences

10. Delivery Group 1 Delivery Group 2 Delivery Group 3 Delivery Group 4 Office Yes Yes Yes Yes ShareFile Outlook Plugin Yes Yes Yes Yes GoToMeeting Outlook Plugin Yes Yes Finance Excel Plugin Yes Yes App-V Isolation Group Support Isolation Group 1 Isolation Group 2 Isolation Group 4 Office ShareFile Plugin Finance Excel Plugin Isolation Group 3 GoToMeeting Plugin Option 2: 4 App-V Sequences 4 Isolation Groups

11. App-V Isolation Group Support Scenario with automatic/explicit designations

12. Delivery Group 1 Delivery Group 2 Delivery Group 3 Delivery Group 4 Office Yes Yes Yes Yes ShareFile Outlook Plugin Yes Yes Yes Yes GoToMeeting Outlook Plugin Yes Yes Finance Excel Plugin Yes Yes App-V Isolation Group Support Isolation Group 1 Explicit Automatic Explicit Explicit Option 3 : 4 App-V Sequences 1 Isolation Group Assignment via Automatic or Explicit Office ShareFile Plugin Finance Excel Plugin GoToMeeting Plugin

13. Hyper-V Enhancements + Citrix AppDisk AppDisks now supported on Hyper-V GPU Pass-Through on Hyper-V 2016 using DDA https://blogs.nvidia.com/blog/2016/09/14/citrix-xendesktop-nvidia-grid /

14. 7.11 supports HDX 3D Pro on Hyper-V! Conceptual diagram of GPU pass-through Windows Server 2016 Hyper-V Discrete Device Assignment (DDA ) NVIDIA GRID Windows Server 2012 R2 or 2016 Win 8 Win 10 Win 7 DDA in Hyper-V 2016 Users or Sessions VMs Hypervisor 4 physical GPU on 1 GRID card Also coming soon: GPU pass-through support for Azure N-series VMs

15. Embracing the latest Azure platform VM provisioning with Machine Creation Services (MCS) on Azure Resource Manager (ARM )

16. Deliver Universal Apps seamlessly without the need for a desktop session Universal Apps are published through the app publishing wizard in Citrix Studio Deliver new Universal Apps to any device Publishing Universal Windows Platform (UWP) Apps on Server 2016 and Windows 10

17. Citrix Director enhancements Resource Utilization Reporting Additional Alert Conditions Large Scale Export Platinum https://www.citrix.com/blogs/2016/08/10/citrix-director-features-by-edition-and-version /

18. Profile Management enhancements

19. Simplified management for dedicated VDI Provisioning full clones with Machine Creation Services Base VM Image Dedicated Machine Catalog with Independent Disks

20. Allows users to easily unlock their accounts or reset their password Fully integrated with StoreFront for a seamless experience Web-based self-service p assword r eset Save time and money by keeping users productive Platinum

21. Telemetry features Customer Experience Improvement Program (CEIP) Call Home License Management Service (LMS)

22. Customer Experience Improvement Program (CEIP) What? Collects anonymous usage data from customers Absolutely no customer-identifiable data Can be turned off at any time ON by default (no tick box) doesn’t start working for 7 days Data Collected Config Data – CPU/Memory config , OS, Hypervisor Performance – How responsive our UI tasks are, frequency of unexpected events Why? Gives customers a “vote” on product features Enables product and support teams to make data-driven decisions Removes “sick environment” bias

23. Customer Experience Improvement Program (CEIP ) Product improvement by collecting anonymous configuration and usage data http://more.citrix.com/XD-CEIP http://more.citrix.com/XD-INSTALLER Product / Component Default Initial configuration done by Do I need to be logged in? Can Citrix identify me? Scheduled AppDNA Configure AppDNA Environment No No Yes, changeable via AppDNA Settings Citrix License Server Since 11.12.1 Build 14100 LS Installation UI only (Not available in XD Installer ) No No Yes, changeable via PowerShell ( Set- LicCEIPOption ) Citrix Receiver for Windows Since 4.4 Receiver Installation No No Yes, changeable via Advanced Preferences >Data Collection Delivery Controller Since 7.6 On Since 7.9 No data sent before 7 days Settings inherited at upgrade No No Yes, changeable via Studio Configuration > Product Support tab Metainstaller Since 7.11 Check box is checked to send data by default Installer main UI Information submitted at end of installation No No No Provisioning Services Since 7.9 On No data sent before 7 days Settings inherited at upgrade No No Yes, changeable via Farm Properties > Options tab Session Recording Technology Since 7.6 FP2 SRT Installation No No Yes, changeable via Server Properties > CEIP tab Universal Print Server Since 7.6 FP3 On Since 7.9 No data sent before 7 days No No Yes, changeable via Registry HKLM:\Software\Citrix\Universal Print Server\ CEIPEnabled Set value to 0

24. Call Home Program What? Diagnostic data periodically uploaded to Citrix Data is held using your MyCitrix login Not anonymous - same data uploaded if you logged a support call Can be turned off at any time Call Home enabled at install or afterwards Data Collected system and product configuration, performance, error logs, WMI info, processes running   Why? Gives customers proactive support even before events occur Quicker problem resolution

25. Demo of Call Home

26. Call Home Periodic health check by collecting and analyzing diagnostic data and proactively notifying admins about issues. http://more.citrix.com/XD-CALLHOME Product / Component Initial Configuration done by Do I need to be logged in? Can Citrix identify me? Manual Scheduled Citrix License Server Since 11.12.1 Build 14100 LS Installation UI only (Not available in XD Installer ) No Uses serial number Yes Yes, on service start (after 5 minutes) Yes, changeable via PowerShell ( Set- LicCEIPOption ) Delivery Controller Since 7.9 Installation UI > Turns on scheduled Call Home Yes Yes Yes, via PowerShell Start- CitrixCallHomeUpload Yes, changeable via PowerShell ( Enable- CitrixCallHome / Disable- CitrixCallHome ) Provisioning Services Since 7.11 PVS Console > Report a Problem Yes Yes Yes, via report a problem No StoreFront Since 7.8 Installation UI > Turns on scheduled Call Home Yes Yes Yes, via PowerShell Start- CitrixCallHomeUpload Yes, changeable via PowerShell ( Enable- CitrixCallHome / Disable- CitrixCallHome ) Virtual Delivery Agent Since 7.6 FP3 Installation UI > Turns on scheduled Call Home Yes Yes Yes, via PowerShell Start- CitrixCallHomeUpload Yes, changeable via PowerShell ( Enable- CitrixCallHome / Disable- CitrixCallHome ) XenServer Since 7.0 XenCenter Console (XC) > Tools, Health Check Yes Yes Yes, via XC Console Yes, changeable via XC Console

27. License Management Service (LMS) What? Sends license usage to CIS Covers 3 common use cases Duplication of licenses outside a Disaster Recovery (DR) environment Use of legacy licenses for new product versions Use of rescinded licenses Can be turned off at any time ON by default (no tick box) doesn’t start working for 7 days Why? Helps customers stay compliant Does NOT trigger any Citrix audits, purely informational

28. License Management Service (LMS ) Verifying license usage patterns for some key use cases by using License server telemetry data. Product / Component Initial configuration done by Do I need to be logged in? Can Citrix identify me? Manual Scheduled Citrix License Server Since 11.14 Installation -> “on by default’ No data sent before 7 days No Yes Yes, on service start (after 5 minutes) Yes, changeable via command line Tool ( ctx_license_management_service.exe)

29. North America User Zone Preference AppX Data AppX Win10 Browser App User Profile Win10 Browser App User Profile/Shares North America Zone Europe Zone Gateway Gateway

30. North America User Zone Preferences AppX Data AppX Win10 Browser App User Profile Win10 Browser App User Profile/Shares North America Zone Europe Zone Gateway Gateway

31. Zone Preferences Selecting the preferred zone Application Home User Home User Location Evaluation Flow For apps with backend data requirements, regardless of user For apps with backend data requirements, based of user For apps with no backend data requirements

32. Zone Preferences Selecting the preferred session App Home User Home User Location Pick preferred zone Preferred zone Non-preferred zone Reconnect New session Reconnect Session roam New Session 1 2 3 4 5 2 1 Default No Fallback

33. Publish document files and web URLs through the PowerShell SDK Once published, content items are managed through Citrix Studio Content publishing Offer documents and URLs through StoreFront https://www.citrix.com/blogs/2013/08/21/xd-tipster-changing-delivery-group-icons-revisited-xd7 /

34. HDX enhancements

35. Policy: Use Video Codec for Compression Adaptive Display v2

36. Adaptive Display v2 Selective use of H.264 in detected transient regions H.264 ( Green ) is among the best software encoders for video and 3D graphics today – great quality. Higher CPU cost and less ‘snappy’ than JPEG JPEG ( Red ) is most efficient for office workloads – low CPU and highest compatibility. Higher bandwidth cost with video, than H.264 Overlay lossless text ( Blue ) to avoid blur

37. Hardware Video Encoding with NVIDIA NVENC https://blogs.nvidia.com/blog/2016/09/14/citrix-xendesktop-nvidia-grid/

38. Preliminary data: HDX 3D Pro acceleration in 7.11 Compare XenDesktop 7.11 with Thinwire off-loading to NVIDIA GRID GPU, vs CPU encoding in XenDesktop 7.8 Up to 20% increase in server CPU scalability ; peak up to 36% 16VMs running across 4 GPUs, at 4 VMs per GPU (GRID Profile: M60-2Q) Source: NVIDIA GRID Technical Marketing

39. Up to 20% increase in server Memory scalability 16VMs running across 4 GPUs, at 4 VMs per GPU (GRID Profile: M60-2Q) Source: NVIDIA GRID Technical Marketing Compare XenDesktop 7.11 with Thinwire off-loading to NVIDIA GRID GPU, vs CPU encoding in XenDesktop 7.8 Preliminary data: HDX 3D Pro acceleration in 7.11

40. Higher FPS at no cost of network bandwidth scalability 16VMs running across 4 GPUs, at 4 VMs per GPU (GRID Profile: M60-2Q) Source: NVIDIA GRID Technical Marketing Compare XenDesktop 7.11 with Thinwire off-loading to NVIDIA GRID GPU, vs CPU encoding in XenDesktop 7.8 Preliminary data: HDX 3D Pro acceleration in 7.11

41. Demo of Adaptive Display v2 http:// bit.ly/adaptivev2 Follow along:

42. Additional releases Linux VDA 1.4 App publishing (non-seamless) Anonymous sessions USB redirection Policy management NVIDIA vGPU Support

43. Unified app/desktop cloud-enabled platform (FMA) 1 st GPU support PVS write cache Hybrid cloud provisioning Skype for Mac/Win/Linux Acquire Framehawk Prelaunch, linger, anon logon Next Gen Thinwire HDX Framehawk GA Faster SmartCard logon FIPS & Common Criteria Clipboard policies X1 Mouse Session recording Watermarking (Labs) Jailbreak detection Linux GA and 2.0 Windows 10 support Day 1 Supportability tools Automated migration service DesktopPlayer (Mac/Win) Multi-geo management Horizon migration service Advanced alerting Workspace Cloud GA Browser Apps Service (Labs) AppDNA Express (Labs) 2013 2014 2015 Download Today Federated Authentication MCS I/O Optimizations Intel Iris Pro Graphics Nutanix MCS provisioning Enhanced Director reporting Advanced printing capabilities Secure Browser Long Term Service Release StoreFront 3.5 AppDisk AppDNA for App Disk App-V Integration Enhanced App Publishing Session Recording for VDI Framehawk & HDX 3D Pro 2016 Windows Server 2016 Azure Resource Manager Zone Preference App-V Isolation Groups Content publishing Linux applications 7.11

44. Julie Cassagne Product Consultant - WEM Agostinho Tavares Senior Sales Engineer - WEM Workspace Environment Manager

45. September 2016 : Norskale is now part of Citrix History

46. Workspace Environment Management Citrix acquires Norskale User Profile Management Deliver the best possible workspace performance, desktop logon and application response times for every user Resource Management Intelligently adjust the way applications utilize systems resources such as RAM, CPU and Input/Output ( IOps ) Up to 70% Improvements in server scalability & best responsiveness of the apps Up to 80% Improvements in user logon times

47. System Resources Optimizations Analyzing end user behavior in real time Allocating the right level of resources (CPU/RAM/IOPS) CPU / IOPS : live intelligent allocation according to what the user is doing RAM : recalculate automatically the amount of RAM needed by each process

48. User Environment Management Speeding up workspace access for end users Contextualizing easily Windows users environment Simplifying & industrializing administration Managing UPM profiles

49. Architecture WEM Synchronization SQL Transaction WEM Broker SQL Server WEM Admin Console

50. Workspace Environment Management will be available for Enterprise & Platinum customers under Software Maintenance . Workspace Environment Management will be supported for the following versions : Licensing & Support Citrix Product Series Versions Supported XenApp 6.5 (64-bit), 7.x XenDesktop 7.x

51. Microsoft Alignment Management User Experience & Windows Server 2016 Azure Resource Manager Extended App-V Integration SCVMM Support for AppDisks Historical Resource Utilization User Profile Improvements Self-Service Password Reset Context-aware Delivery Content Publishing Linux Applications Improved Advanced Graphics Expanded USB Device Support

52. What Hyper-V technology allows us to support GPUs on Virtual Desktops? Competition – Amazon Echo!!