Classification of goods.pptx

Goods are tangible items which satisfies the need of consumer and there are number of goods that are categorised in different types on the basis of use, ownership etc.

1. Classification of goods Essentials for living a better life

2. goods Any items, materials and consumable substances which are sold to the consumers, companies and government agencies are called goods. In general there are two kinds of goods which are economical and free goods. Goods that can be obtained with money are called economical goods and goods which are freely available are called free goods.

3. Types of goods Consumer Goods – classified on the basis of shopping habits Industrial goods – classified in terms of their relative cost and how they enter the production process.

4. CONSUMER GOODS 1) Convenience Goods: Inexpensive, frequently purchased Little efforts needed to purchase them Staple, impulsive and emergency goods 2) Shopping Goods: Not as frequently as convenience products, Costly, Consumer does research before purchase

5. 3) Specialty goods : Unique features, Consumer is prepared to pay a premium price 4)Unsought goods : Those goods that consumers do not know or Doesn’t think of buying DURABILITY AND TANGIBILITY 5) Non-durable goods: consumed in one or few uses, purchased frequently and for imidiate consumption. Eg. Food, beverages, clothing, shoes. Strategy: availability, low cost, heavily advertised 6) Durable Goods: goods whose expected lifetime is greater than three years. Costly goods. Eg. Household goods (TV, Fridge, furniture), toys, jewelry etc.

6. 7) Services: Intangible products, Requires more quality control and credibility INDUSTRIAL GOODS These are not for ultimate consumption but are components used by industries or firms for producing finished goods. 1) Material and parts: It is the basic unit of industrial production. It is used for producing finished goods. 2) Capital items : these make functioning of an organization smooth. For example , office accessories, Installations, equipment

7. 3) Supplies: Maintenance and repair items, operating supplies which meets the day-to-day operations but don’t become a part of the finished products . 4) Business services or Industrial services: used in order to run a business smoothly, example-maintenance services, repair, machinery and business advisory services etc.

8. PROCEDURES REQUIRED FOR RECEIVING GOODS The procedure required for receiving goods includes: identifying goods for the retail store. checking goods ordered for the retail store. confirming the dispatch of goods. receiving goods with order and invoice.+ checking the quantity of goods, description about the goods and quality of container. thorough checking of Goods before the invoice is signed. following the standard provision for the process of receiving goods. Ticking goods received correctly against the invoice and their immediate placement on the selling

9. allocating pre-cold goods for earliest possible delivery. confirming the number of cartons to match the quantity mentioned in bill of lading / invoice. examining containers for s igns of damage including broken seals, leaks or tears. verifying weight of goods received. marking the delivery slip according to the goods. rejecting and informing the supplier about damaged or incorrect goods making arrangements for repairing or replacing damaged goods

10. PROCEDURE REQUIRED FOR DISPATCHING GOODS The store operations assistant has to follow a procedure for dispatching goods to the store floor. The Store Assistant should: be careful with paperwork. ensure that correct goods are dispatched. dispatch goods correctly in terms of quantity, description and quality to the store floor. avoid dispatching damaged products to the store floor ensure correct packaging while dispatching the build confidence among the dispatching s taff and ensure that they correctly handle the equipment to reach the products. daily record the goods dispatched and inform higher authority. maintain the entire paperwork correctly with evidences.

11. Refusal procedure in relation to type of goods delivered If the package looks damaged, the executive can deal in two ways: Refuse to take the product. Accept the product, make the delivery executive aware about the damaged goods and sign the delivery note writing damaged on delivery paperwork. Some of the sample steps to minimize the problem of store return are as follows: a) always check the retailer’s return policy b) Keep tags on receipts c) Ready for return d) Hold the emotion e) Delay in returning goods

12. Storage of Goods Storage means the action or method of storing something for future use. It is a marketing function that involves holding goods between their production, time and ultimately consumed by consumers. Need for storage Creation of time utility Creation of place utility Stabilizing prices Ability to face natural calamities Saving in transportation cost To adjust demand and supply of goods in the market Improvement of product quality

13. Techniques of storage Shelving and Racking Pallets Storage of dangerous goods Storing food safety in a retail store

14. A library is thought in cold storage. - Herbert Smauel