Code of Conduct Code of Security Code of Security

Code

1. CODE OF CONDUCT A Code of Conduct provides a framework for ethical behavior and professional standards within an organization or profession. It serves as a guide for individuals to navigate various situations and uphold the values and integrity of their role or organization. Here's a general template for a Code of Conduct that you might find useful, adaptable to different contexts:

2. SYNOPSIS Introduction Ethical Behavior Compliance with laws & Regulations Confidentiality Professional conduct Workplace Environment Use of company resources Social media & public statements Compliance & enforcement Hours of work Food & beverages at work station Dress code Visitors at work place Violation of company policy User & access priveleges Internet usage Attendance

3. INTRODUCTION This Code of Conduct outlines the standards of behavior expected of all employees of SRJ Info Jana Systems Pvt Limited. Our commitment to ethical conduct and professionalism is fundamental to our success and reputation.

4. ETHICAL BEHAVIOUR Integrity : Act with honesty and integrity in all interactions. Avoid conflicts of interest and disclose any potential conflicts. Transparency : Communicate openly and transparently. Ensure that all communications and actions are clear and truthful. Respect : Treat all individuals with respect and dignity. Foster an inclusive environment where everyone feels valued and heard

5. COMPLIANCE WITH LAWS & REGULATIONS Legal Compliance : Adhere to all applicable laws, regulations, and company policies. Ensure that your actions and decisions are lawful and ethical. Reporting Violations : Report any illegal or unethical behavior promptly. Follow the established procedures for reporting violations of this Code.

6. CONFIDENTIALITY Privacy : Protect confidential information from unauthorized disclosure. This includes client data, company information, and proprietary knowledge. Data Security : Use secure methods to handle and store sensitive data. Follow company policies regarding data protection and cybersecurity.

7. PROFESSIONAL CONDUCT Competence : Maintain and enhance your professional skills and knowledge. Provide services or perform duties to the best of your ability. Responsibility : Take responsibility for your actions and decisions. Ensure that your conduct reflects positively on the organization. Conflict Resolution : Address conflicts constructively and professionally. Seek resolution through appropriate channels and avoid escalation.

8. WORKPLACE ENVIRONMENT Harassment : Maintain a workplace free from harassment and discrimination. Report any incidents of harassment or discrimination immediately. Safety : Adhere to all safety policies and procedures. Report any unsafe conditions or practices to ensure a safe working environment.

9. USE OF COMPANY RESOURCES Proper Use : Use company resources, including time, equipment, and funds, responsibly and for their intended purposes. Personal Use : Limit personal use of company resources to avoid conflicts with job responsibilities and productivity.

10.   SOCIAL MEDIA & PUBLIC STATEMENTS Representation : When speaking on behalf of the organization, ensure that statements are accurate and reflect the organization’s values. Personal Use : Be mindful of how personal social media activity could impact the organization’s reputation. Avoid making statements that could be seen as representing the organization unless authorized.

11. COMPLIANCE & ENFORCEMENT Adherence : All employees are expected to adhere to this Code of Conduct. Failure to comply may result in disciplinary action. Review : This Code will be reviewed periodically and updated as necessary to ensure its effectiveness and relevance.

12. HOURS OF WORK Working hours will differ from department to department. Employees may be required to work different work hours under special circumstances. This will be defined by the respective Function Head and approved by HR. Employee’s immediate reporting manager is to be consulted for queries on working hours or for any changes required.  Employees are allowed a half an hour lunch break.   Employees can avail a tea break for a maximum of 10 minutes twice a day. Employee are requested to adhere to the break policy.

13. FOOD & BEVERAGES AT WORK STATIONS Employees are advised not to consume food and beverages at your work station. We seek your cooperation to keep your work areas neat and clean.  • You will be provided with Beverages and snacks.   Coffee, Tea and Snacks will be made available on all The working days at the designated pantry.

14. DRESS CODE INFOGNANA has adopted a “Business Casuals” dress code. “Business Casuals” will be allowed on all working days of the week, Saturdays and in case an employee is required to work on a weekly / public holiday.  • Employees are encouraged to take pride in their appearance. As they represent the company to the outside world.

15. VISITORS AT WORKPLACE To provide for the safety and security of employees, visitors, and the facilities at INFOGNANA, only authorized visitors are allowed in the workplace.   • Restricting unauthorized visitors helps ensure security, decreases insurance liability, protects confidential information, safeguards employee welfare, and avoids potential distractions and disturbances.   •   All visitors must enter through the main reception area and receive a “Visitor Pass” at the front desk. Every employee should ensure to restrict their personal visitors to the reception area as they would not be allowed inside the office for any reason.

16. VIOLATION OF COMPANY POLICY  Company reserves the right to terminate an employee without notice, if an employee is found guilty of gross misconduct. Examples of the kind of behavior which could constitute gross misconduct include: Tailgating after two level of warning given to the respective users   theft, misappropriation, misuse or unauthorized use of company premises or property fraud, deceit, deception or dishonesty including falsification of Company records a serious breach of agreed Company policy/procedures violent, offensive or other intimidating conduct or language sexual, racial or other unlawful harassment, for example, on grounds of sexual orientation, religious belief or disability incapacity at work through the use of alcohol or drugs conduct that constitutes a criminal offence, whether committed on Company premises or elsewhere inappropriate use of the internet, telephone or email, for example access to restricted sites (see Communications policy) action likely to cause injury or impair safety failure to respect confidentiality of information undertaking work detrimental to or in conflict with Company’s interests failure to comply with a reasonable instruction Misconduct so incompatible with the employee’s duties and responsibilities, that their continued presence within the organization is unsupportable. This list is not exhaustive. Termination decisions will be made in consideration of all the facts in consultation with HR and records of all such incidents will be placed in the employee’s personnel file.

17. USER & ACCESS PRIVILEGES Every user is given only user access privileges. The user cannot change the desktop background; install/uninstall software or any programs, change IP Address of the machine, etc. The user is not given any privileges to change the desktop background on his/her machine. • Its mandatory that users are sole responsible for any data leakage, data deletion from their respective accounts. • Users are requested to lock their systems and not to share the password to any other user’s which is clearly considered to be violation of the policy. • Whenever there is a change in role of an individual, the access rights will be reviewed and new access rights will be provided depending upon new role and responsibilities as determined by the role being played by the person. All changes will be made on the intimation of the concerned Department head. • Whenever the user forgets the password, the system administrator shall change the password for the user through the System Administration login based on a request from the user via e-mail. The Regional Service Delivery Manager/System administrator receives a mail from the HR Department for deletion of e-mail ID. Also, the RSDM has to acknowledge the NDC after which the user login ID & password are deleted from the server. 

18. INTERNET USAGE Internet access is for the purpose of increasing productivity and learning of individuals. Surfing the internet or wandering away from your business objective is not a productive or acceptable use of this tool. This misuse can connect you to web sites that may contain programs that appear harmless, but could cause damage to INFOGNANA systems.  • Beware Internet use is subject to monitoring and you should have no expectation of privacy while using INFOGNANA-provided equipment.

19. ATTENDANCE Kindly ensure to use access card for your attendance, in case of ID card missing or forgotten to bring your ID card make sure to intimate to department heads and HR’s immediately if not your entry from TIDEL gate will be blocked and you will not be permitted until official notification from Admin department to TIDEL Security. Maintaining proper attendance and database of individual is mandatory for statutory requirements.  •   In case of any Tail Gating first level of verbal warning will be given to the respective users alongside with warning email if still user repeats the same will lead to disciplinary actions.