Collaborative Intelligence this is a training presentation

training on collaborative intelligence

1. Collaborative Intelligence Thinking Effectively with others May 2024 By :Salma kanaan

2. What is Collaborative Intelligence?

3. What is Collaborative Intelligence? Collaboration is not just the act of working together. It goes beyond that. Through collaboration, you can accomplish much more than what you would if you worked alone. Having the skills to communicate with the people you are working with and being able to work as a team towards your goal are just some of the skills you will learn in this course to help you collaborate effectively in the workplace.

4. What is Collaborative Intelligence? In order to collaborate successfully, you have to be able to recognize and apply different methods of communication. Collaborating involves working with other people, and when working with others you need to be able to understand their behaviors and how to effectively work together as a team in order to reach your goal.

5. Understanding Internal Dialogue Ever find yourself deep in conversation but it’s all happening in your mind? You’re not alone. Along my own path, I’ve come to realize the immense power our inner voice has over shaping who we become.

6. What is internal dialogue? Internal dialogue is the conversation I hold with myself in my head. It’s that  inner speech or voice  that comments on everything I do, think, or feel. This silent partner helps me sort out my thoughts, plan actions, and make decisions. Scientists say our inner voice is  key for thinking and self-reflection . People experience their internal monologue differently. Some of us have detailed conversations with ourselves, while others might have a more visual or feeling-based inner experience.

7. Examples of internal dialogue When I face a  difficult decision , my inner dialogue kicks in, weighing the pros and cons. Some days, my  inner voice  cheerfully plans out my day, while on others it’s filled with  self-doubt . My internal dialogue often involves  rehearsing conversations  or preparing for future events. In  moments of stress , my inner monologue can become overwhelming, repeating worries and fears. The language-based monologue in my head guides me through  problem-solving  and decision-making processes.

8. The role of the inner voice Our inner voice is  fundamental to our thoughts and actions . It shapes our perceptions and attitudes,  guiding us through decision-making . Our internal monologue impacts how we interpret the world around us, influencing our emotions and behaviors. The inner voice isn’t just about speaking; it’s about organizing and focusing our thoughts, providing deep insight into ourselves. Understanding its role can help us manage it effectively to enhance mindfulness and self-talk.

9. The Beeper Study

10. Conclusion: Understanding and Harnessing Your Inner Monologue Let’s talk about an expert named Dr. Sofia Ramirez. She has spent over two decades exploring the human mind, especially our inner monologue. With a Ph.D. in Cognitive Neuroscience from MIT, she’s published numerous articles on how we talk to ourselves and what it means for our well-being. Her work shines a light on the mysteries of our  internal dialogue . Dr. Ramirez points out that this inner voice plays a key role in organizing our thoughts and guiding our actions. It’s like having a private conversation that helps us figure out the world around us.

11. Conclusion: Understanding and Harnessing Your Inner Monologue

12. Understanding Collaborative Intelligence Collaborative intelligence is the ability to effectively work with a diverse range of people in a way that achieves mutually beneficial outcomes and is key to making teams more connected, productive, and effective in 2024. Collaborative intelligence extends beyond self-awareness and emotional regulation, focusing on collective teamwork and cooperation toward a common objective. It encompasses understanding and leveraging personal strengths and weaknesses, effective team interaction, strategic alignment with organizational goals, and respectful engagement with differing perspectives to achieve business results.

13. The four domains of collaborative intelligence

14. Am I Collaborating Successfully? Effective collaboration can be hard to measure. After all, hard metrics often can’t account for the numerous factors that make up a collaborative culture. However, there are some measures of success that companies can utilize when evaluating their collaborative intelligence. This includes : Increased respect and understanding among people, even when they hold divergent views Adherence to core agreements and goals. Instances of individuals taking initiative, especially in addressing areas within the organization that need improvement Evidence of continuous pursuit of improvement

15. Principles of collaborative intelligence 1. People are greater together than apart From Steve Jobs and Steve Wozniak to Orville and Wilbur Wright, examples of great partnerships abound. The idea that innovation happens when isolated geniuses work alone in their offices or labs has been debunked over and over again. According to Duncan Watts, a Wharton professor of operations, information, and decisions,  teams work more efficiently  than even the most productive individuals. Whereas individuals working alone are limited by their own experiences, biases, and blind spots, individuals working in a team can borrow strength from others. Collaborative teams are more than the sum of their parts.

16. Principles of collaborative intelligence 2. Teams can’t exist without connection Of course, gaining efficiency requires more than tossing a group of great minds together. Leaders also have to facilitate connections among team members.  There are three levels of connection needed: Psychological safety: team members must feel supported in speaking up and taking risks. Group commitment: strong teams feel a sense of trust, respect, and commitment to common goals. Team actualization: when teams achieve outcomes together, their connections deepen, and everyone experiences the satisfaction of actualized potential.

17. Principles of collaborative intelligence 3. Collaboration should not be left to chance For decades,  design thinking   has influenced everything from office spaces to computer hardware to careers. Why shouldn’t we turn our attention to designing collaborative experiences too? Drawing on design thinking, Agile methodologies, and the principles of facilitation, collaboration design codifies the available expertise from each of these fields. It is possible to elevate teamwork, you just need to know how. 

18. Principles of collaborative intelligence 4. Collaboration spaces power connected teams Teams can only work well together under the right conditions. At one time, the right conditions meant everyone huddled together around a conference table hashing out the details of the next product launch. Today, collaboration spaces can be physical, digital, or both. With carefully crafted spaces, teams can communicate freely and dynamically. And when teams have more productive collaboration sessions, there is more time to innovate.

19. Principles of collaborative intelligence 5. Measuring collaboration is possible and essential Finally, when it comes to investing in collaboration, leaders need a way to measure success. Data about collaboration effectiveness is plentiful, but too few organizations know how to put the insights into practice. The proof is in measuring behavior change over time. Collaboration data can be pulled from different levels: The individual The team The organization The ecosystem

20. Bridging Differences in the Workplace When supervisors are asked “What is your biggest challenge as a supervisor?” one of the most frequent responses is “Dealing with different personalities.” Often we see “different” as “difficult” because we’re not sure how to connect with people who see the world differently, and approach work and communication differently than us.   This results in unnecessary personality conflicts along with the added stress these create. By learning how to transcend the differences between you and the people who “get under your skin,” you not only increase your personal effectiveness and reduce your stress level, you enable yourself to “Be The Change.”

21. Bridging Differences in the Workplace Meet the multigenerational workforce To better understand how different age groups approach the workplace, let’s explore each generation at a high level. Of course, this exercise involves making some broad generalizations. However, our aim is to simply review the typical experiences and commonalities of each generation so that we have a basic idea of: Each generation’s background and where its members are coming from How each generation approaches authority and hierarchy Which biases and assumptions each generation carries with them What each generation want out of their current job and overall career How each generation wants to communicate and collaborate Each generation’s core strengths

22. Build a culture of inclusivity

23. Understand the motivators for each generation Understanding how employees like to be recognized and rewarded by management is critical for knowing how to get the best work out of them. Money, benefits and family are usually important to everyone. However, each generation tends to place a slightly different emphasis on these, based on their phase of life and aspirations. For example, a Baby Boomer on the precipice of retirement may be driven more by money: Salary increases 401(k) contributions Bonuses

24. Lean on a culture of continuous learning

25. Become a flexible workplace

26. Case Studies Artificial intelligence Certainly, many companies have used AI to automate processes, but those that deploy it mainly to displace employees will see only short-term productivity gains. In our research involving 1,500 companies, we found that firms achieve the most significant performance improvements when humans and machines work together. Through such collaborative intelligence, humans and AI actively enhance each other’s complementary strengths: the leadership, teamwork, creativity, and social skills of the former, and the speed, scalability, and quantitative capabilities of the latter.

27. Case Studies SEB, a major Swedish bank, now uses a virtual assistant called Aida to interact with millions of customers. Able to handle natural-language conversations, Aida has access to vast stores of data and can answer many frequently asked questions, such as how to open an account or make cross-border payments. She can also ask callers follow-up questions to solve their problems, and she’s able to analyze a caller’s tone of voice (frustrated versus appreciative, for instance) and use that information to provide better service later. Whenever the system can’t resolve an issue—which happens in about   30% of cases —it turns the caller over to a human customer-service representative and then monitors that interaction to learn how to resolve similar problems in the future. 

28. Key takeaways

29. What is collaborative communication? collaborative communication — the act of sharing information and expressing ideas while working together to achieve a common goal . 

30. Collaborative Communication includes: Continual feedback Problem-solving Listening Empathy Creative conflict

31. What is active listening Active listening is a way of communicating that shows you are fully engaged and interested in what the other person is saying. Active listening involves four main elements: listening, reflecting, clarifying, and summarizing. Listening means paying attention to the speaker's words, tone, and body language. Reflecting means repeating or paraphrasing what the speaker said to show you understood. Clarifying means asking questions or requesting more information to avoid confusion or misunderstanding. Summarizing means giving a brief overview of the main points or key messages of the conversation.

32. Why is active listening important for teamwork and collaboration? Active listening is a key component of successful teamwork and collaboration, as it allows you to build trust and rapport with your colleagues, understand different perspectives, prevent conflicts and misunderstandings, and provide constructive feedback and support.

33. Why is active listening important for teamwork and collaboration? By listening attentively and showing that you care about what your team members and collaborators have to say, you can create a positive and supportive work environment. Additionally, you can gain new insights and ideas by listening to different viewpoints and experiences. Furthermore, by clarifying and summarizing what you heard, you can ensure that everyone is on the same page and avoid miscommunication or assumptions that can lead to disagreements or disputes.

34. 7 Active Listening Techniques Active listening is a communication skill that involves going beyond simply hearing the words that another person speaks. It's about actively processing and seeking to understand the meaning and intent behind them. It requires being a mindful and focused participant in the communication process. Active listening techniques include: Being fully present in the conversation Showing interest by practicing good eye contact Noticing (and using) non-verbal cues Asking open-ended questions to encourage further responses Paraphrasing and reflecting back what has been said Listening to understand rather than to respond Withholding judgment and advice

35. Active Listening Sabrina Romanoff, PsyD explains, "Active listening requires de-centering from one’s fixed position to be fully present with another. It helps people feel more understood and strengthens relationships as it signals a willingness to sit with the other’s perspective and empathy for their situation instead of singular focus on oneself."

36. Be Fully Present Active listening requires being fully present in the conversation. This enables you to concentrate on what is being said. Being present involves listening with all your senses (sight, sound, etc.) and giving your full attention to the speaker. "Being fully present involves the skill of tuning into the other person’s inner world while stepping away from your own. This is a power skill in deeply connecting and sitting with another’s emotions," says Romanoff. To use this active listening technique effectively, put away your cell phone, ignore distractions, avoid daydreaming, and shut down your internal dialogue. Place your focus on your conversation partner and let everything else slip away.

37. Pay Attention to Non-Verbal Cues

38. Keep Good Eye Contact When engaged in active listening, making eye contact is especially important. This tells the other person that you are present and listening to what they say. It also shows that you aren't distracted by anything else around you. At the same time, you don't want to use so much eye contact that the conversation feels weird. To keep this from happening, follow the 50/70 rule. This involves maintaining eye contact for 50% to 70% of the time spent listening, holding the contact for four to five seconds before briefly looking away.

39. Ask Open-Ended Questions Asking "yes or no" questions often produce dead-end answers. This isn't helpful during active listening as it keeps the conversation from flowing. It also makes it difficult to truly listen to the other person because there isn't much you can gain from a short, non-descriptive response. Instead, ask open-ended questions to show that you are interested in the conversation and the other person. Examples of open-ended questions you may use when active listening include: Can you tell me a bit more about that? What did you think about that? What do you think is the best path moving forward? How do you think you could have responded differently?

40. Reflect What You Hear After the person has spoken, tell them what you heard. This active listening technique ensures that you've captured their thoughts, ideas, and/or emotions accurately. It also helps the other person feel validated and understood while keeping any potential miscommunications to a minimum. One way to reflect what you've heard is to paraphrase. For example, you might say, "In other words, what you are saying is that you're frustrated" or "I'm hearing that you're frustrated about this situation." Summarize what you've heard and give the person the opportunity to say whether you've captured their meaning or intent. If you'd like to better understand something the person has said, ask for clarification. But don't focus so much on insignificant details that you miss the big picture.

41. Be Patient Patience is an important active listening technique because it allows the other person to speak without interruption. It also gives them the time to say what they are thinking without having to try to finish their sentences for them. Being patient involves not trying to fill periods of silence with your own thoughts or stories. It also requires listening to understand, not to respond. That is, don't prepare a reply while the other person is still speaking. Also, don't change the subject too abruptly as this conveys boredom and impatience. During active listening, you are there to act as a sounding board rather than to jump in with your own ideas and opinions about what is being said.

42. Withhold Judgment Remaining neutral and non-judgmental in your responses enables the other person to feel comfortable with sharing their thoughts. It makes the conversation to a safe zone where they can trust that they won't be shamed, criticized, blamed, or otherwise negatively received. Ways to be less judgmental when listening include: Expressing empathy for the person or their situation Learning more about different people and cultures Practicing acceptance of others Recognizing when you may be judging the other person, then stopping those thoughts

43. Ways to Improve Active Listening We've all been in situations where our "listeners" were distracted or disinterested. Or maybe you want to improve your own active listening skills so you don't do this to others. Here are a few ways to be a better active listener yourself, or to encourage others to do the same:

44. Ways to Improve Active Listening Encourage your own curiosity. The more curious you are about something, the easier it becomes to want to know more. This naturally causes you to ask more questions and to seek to understand, which are two of the core foundations of active listening in communication. Find a topic that interests you both. This works particularly well when engaging in small talk as you get to know one another. If you both have passion for the topic, it becomes easier to stay fully engaged in the conversation.

45. Ways to Improve Active Listening Practice your active listening skills. Like with any skill, being good at active listening takes some practice. Be patient with yourself as you go through the learning process. Continuing to practice these skills may just inspire the person you're conversing with to do the same. By seeing you demonstrate active listening, they might become a better listener too. Understand when exiting the conversation is best. If you're talking with another person and they are clearly uninterested in the conversation, it may be best to end that conversation respectfully. This can help keep you from feeling annoyed and unheard.

46. What is the purpose of active listening? Active listening helps you build trust and understand other people's situations and feelings. In turn, this empowers you to offer support and empathy. Unlike critical listening, active listening seeks to understand rather than reply. The goal is for the other person to be heard, validated, and inspired to solve their problems.

47. What are the 3 A's of active listening? The three A's of active listening are attention , attitude , and adjustment . Attention entails being fully tuned in to the speaker's words and gestures. The proper attitude is one of positivity and open-mindedness. Adjustment is the ability to change your gestures, body language, and reactions as the speaker's story unfolds.

48. Which active listening technique involves empathy? Reflection is the active listening technique that demonstrates that you understand and empathize with the person's feelings. In mirroring and summarizing what they've said, they feel heard and understood.

49. How can I improve my active listening skills? There are numerous ways to improve your active listening skills. One is to watch skilled interviewers on talk and news shows. Another is to research active listening techniques online and try them often in your everyday conversations, noting the speakers' reactions and looking for areas that need improvement.

50. Case Study Collaborative Communication Banned or Not, TikTok Is a Force Companies Can’t Afford to Ignore. 1. TikTok understands users’ emotions TikTok presents videos it thinks a user might engage with, rather than waiting for the user to choose posts they prefer or follow those of influencers or friends. Its single-page vertical videos allow the app to see what the user is looking at and for how long, which helps the algorithm triangulate what users care about. It chooses for you. It is constantly making and validating hypotheses about you. It is learning. 2. TikTok is smart—and getting smarter Once TikTok knows what users care about, it serves them more content they may enjoy. Users feed the app data all the time because TikTok makes it fun to create and consume. And the algorithm can then serve a wider variety of content to see what may resonate, refining its understanding of the user.

51. Case Study Collaborative Communication 3. TikTok makes it simple to create content users trust Even first-time users can easily create short videos that achieve wide visibility. Each video is guaranteed a small viewership of up to 500 people to assess its appeal through metrics like watch time; depending on its performance, a video could go out more broadly.

52. Case Study Collaborative Communication 4. TikTok powers other business opportunities The average US TikTok user spent 45.4 hours a month on TikTok in 2023, passing YouTube’s 26.2 hours, according to Statista. It’s a place to get seen. Last year, TikTok focused on advertising as its main revenue source and is now expected to reach $14 billion in 2026, up from $4 billion in 2021, according to the case. At the time of the case study in December 2023, TikTok commanded $2.6 million for an ad to run for one day at the top of its TopView feature, which displays when people open the app. To compare, a 30-second television ad for the Super Bowl costs $6.5 million.

53. What is Collaborative Decision Making? Collaborative decision-making is a process that involves multiple stakeholders and team members in the decision-making process. It is a contrast to individual decision-making, where a single person makes decisions based on their knowledge and perspective. In a collaborative approach, group members come together to share ideas, discuss alternative solutions, and reach a consensus on the best course of action. Collaborative decision-making can lead to better decisions because it incorporates unique perspectives from various team members, reducing the potential for cognitive bias and fostering a more comprehensive understanding of the problem at hand.

54. Advantages of Collaborative Decision Making Improved decision quality: With more input from team members, the final decision is likely to be more informed and well-rounded, considering all aspects of the problem. Higher buy-in: When team members are involved in the decision-making process, they are more likely to feel a sense of ownership and commitment to the implementation plan, leading to more successful implementation. Enhanced teamwork: Collaborative decision-making processes can improve communication and trust among team members, fostering stronger relationships and better collaboration in other aspects of their work. More effective problem-solving: Group decision-making can lead to more creative solutions, as team members are encouraged to think outside the box and challenge existing assumptions.

55. The Collaborative Decision-Making Process: A Step-By-Step Guide 1. Define the Problem The first step in any decision-making process is to identify the problem that needs to be solved. This involves defining the issue in specific terms and ensuring that all group members understand the problem’s scope and significance. 2. Gather Information and Data Once the problem is defined, the group must collect data and information relevant to the issue. This may involve conducting research, consulting with experts, or analyzing existing data. Information gathering is crucial in making an informed decision and ensuring the best possible solution is selected.

56. The Collaborative Decision-Making Process: A Step-By-Step Guide 3. Generate Alternative Solutions With the necessary information in hand, group members can begin brainstorming potential solutions. This stage encourages creativity and out-of-the-box thinking, as team members explore various options without the pressure of immediately reaching a consensus. 4. Evaluate Alternatives After generating a list of potential solutions, the group must evaluate the relative merits of each option. This may involve conducting a cost-benefit analysis or using a decision matrix to compare the potential outcomes and risks associated with each solution.

57. The Collaborative Decision-Making Process: A Step-By-Step Guide 5. Reach a Consensus The next step in the collaborative decision-making process is consensus building. This involves group members discussing their preferences, concerns, and insights, to reach an agreement on the best solution. While immediate consensus may not always be possible, it’s essential to create an environment where team members feel heard and respected and can openly express their opinions. 6. Develop an Implementation Plan Once a consensus is reached, the group must develop a detailed implementation plan outlining the steps required to put the selected solution into action. This plan should include a timeline, assigned responsibilities, and any necessary resources.

58. The Collaborative Decision-Making Process: A Step-By-Step Guide 7. Monitor and Review Progress The final stage of the collaborative decision-making process is to monitor the progress of the implementation phase and review the outcome of the decision. This helps ensure that the chosen solution is effective and allows the group to learn from the experience, refining their decision-making processes for future challenges.

59. Key Factors for Successful Collaborative Decision-Making To ensure that the collaborative decision-making process and collaborative methodology are effective, consider the following key factors: Establish Clear Objectives: Successful teams ensure that every group member involved in the decision-making process understands the overall business objectives, and how the particular decision contributes to these goals, enabling decision-makers to reach better outcomes. This helps maintain focus and alignment throughout the process. Foster a Collaborative Culture: Encourage open communication, active listening, and mutual respect among group members. This creates an environment where team members feel comfortable sharing their thoughts and ideas, leading to more productive and successful collaboration.

60. Key Factors for Successful Collaborative Decision-Making Emphasize Information Sharing: Encourage team members to share their knowledge and expertise with the group. This helps create a more comprehensive understanding of the problem and fosters better-informed decision-making. Manage Group Dynamics: Be aware of the potential for groupthink and other forms of negative group dynamics. Encourage diversity of thought and ensure that all team members have an equal opportunity to contribute to the decision-making process. Leverage Technology: Utilize tools and platforms that facilitate collaboration, information sharing, and communication among group members. This can help streamline the decision-making process and make it more efficient. Review and Learn: Regularly review the outcomes of collaborative decisions and use the insights gained to refine and improve the decision-making process for future challenges.

61. Overcoming Challenges in Collaborative Decision-Making Unequal Participation: To ensure that all team members have an opportunity to contribute, establish clear guidelines for participation, and actively encourage input from all group members. Utilize technology to facilitate communication and make it easier for team members to share their thoughts and ideas. Conflicting Opinions: Disagreements and differing perspectives are natural in any group decision-making process. Encourage open and respectful dialogue and focus on finding common ground. Consensus-building techniques, such as the Delphi Method or the Nominal Group Technique, can help resolve conflicts and reach a mutually agreeable solution.

62. Overcoming Challenges in Collaborative Decision-Making Groupthink: To mitigate the risk of groupthink, promote diversity of thought and encourage team members to challenge existing assumptions. Establish a culture that values critical thinking and rewards innovative ideas. Time Constraints: Collaborative decision-making can be time-consuming. To address this challenge, set clear deadlines and milestones for the decision-making process, and utilize technology to streamline communication and collaboration.

63. Real-Life Example To illustrate the collaborative decision-making process in action, let’s consider a hypothetical example of a company facing a complex decision: whether to expand its product line. Step 1: Define the Problem The organization’s management team identifies the problem: Should the company expand its product line to increase market share and revenue? The team recognizes the potential risks and rewards of this decision and decides to involve a larger group of stakeholders in the decision-making process.

64. Real-Life Example Step 2: Gather Information and Data The group begins by conducting market research, analyzing customer data, and consulting with industry experts to gather relevant information. This data helps inform the group’s understanding of the potential opportunities and challenges associated with expanding the product line.

65. Real-Life Example Step 3: Generate Alternative Solutions With the necessary information in hand, the group begins brainstorming potential solutions. These may include expanding the product line, focusing on improving existing products or exploring new markets. Step 4: Evaluate Alternatives The group evaluates each proposed solution based on its potential impact on revenue, market share, and brand reputation. They also consider factors such as cost, resource requirements, and potential risks. To aid in this evaluation, the group may use a decision matrix or conduct a cost-benefit analysis.

66. Real-Life Example Step 5: Reach a Consensus After thorough discussion and evaluation, the group reaches a consensus on the best course of action: to expand the product line by introducing a new product category. All team members feel heard and respected throughout the process, leading to a higher level of buy-in for the final decision. Step 6: Develop an Implementation Plan The group develops a detailed implementation plan for the product line expansion, outlining the necessary steps, timeline, and resources required. This plan includes tasks such as product development, marketing, and distribution strategies.

67. Real-Life Example Step 7: Monitor and Review Progress As the implementation plan is put into action, the group monitors progress and evaluates the outcomes of their decision. This review process allows the organization to learn from the experience, refine its decision-making processes, and improve future collaborative efforts.

68. Activity : Real Life Example

69. What is creativity and innovation Creativity and innovation are the act of balancing creativity and innovation in your workplace. Fueling creative thinking can be a difficult endeavor, especially in a work environment. Creativity doesn’t always come naturally, and it’s not uncommon for staff to feel stuck at times, especially when there are approaching deadlines and additional stress factors. Solution ideation 一 another term for coming up with a new idea and solutions 一 and managing creativity can be difficult tasks.

70. The Difference between Creativity & Innovation Creativity is typically centered around original thought and knowledge, which unleashes potential and is an integral part of idea generation. Innovation, on the other hand, is used to turn the creative idea that you come up with into a viable solution. Hand in hand, they are powerful ways to disrupt and adapt, and to create the next great idea, which is increasingly important in today’s ever-changing world.

71. How do I brainstorm creative ideas? If you’re looking to encourage new ideas from your team, try these methods to start: Rapid ideation: Everyone in a group writes down as many ideas as possible within a set time limit. Brainstormers won’t be able to self-censor as easily with the element of speed. None of these ideas have to be fleshed out or thought through 一 even scraps or fragments are fine. Generating the bad ideas can open the door for good ones. This can be done to get the juices flowing. Brainstorm using different mediums and settings: Some people find that they can brainstorm better when it’s on colorful sticky notes, and others find that they can get their ideas out better with a whiteboard and a handful of dry-erase markers.

72. How do I brainstorm creative ideas? Figure storming: Pick a famous person and try to guess how they would solve the problem that you’re facing. By doing so, you’ll be able to approach your problem from a different perspective. Starbursting : Identify who, what, when, where and why in regards to the problem. By understanding the problem inside and out, you’ll have a better time finding a solution for it.

73. How to create an innovation process There are a few steps that you can take to build a good problem-solving method and become a master of creativity. The following is an example of an innovation process step-by-step. Encounter a problem that needs to be resolved. Define the problem correctly. Choose a brainstorming activity to spark your creativity. Gather relevant material and work through it, considering different solutions and approaches that you can take to solve the problem. Discuss your idea with your teammates to gauge its viability. Walk away from the problem before returning to it. Start implementing your idea.

74. Does innovation start with creativity? Naturally, innovation cannot happen without creativity. Only with creative ideas can one truly innovate and implement solutions that work. Coming up with creative innovation is a matter of actively finding this inspiration. Once you’re able to start coming up with creative solutions to your problem, this skill quickly lends itself to leadership roles with ease.

75. Defining Creative Intelligence Creative intelligence is the power to think, reason and solve problems in unique and inventive ways. It requires the skill to come up with novel ideas and make links between unrelated concepts. It doesn’t only apply to art it’s also used in science, business and tech. The link between creativity and intelligence has never been more obvious.

76. Defining Creative Intelligence Creative people are curious and continually looking for new solutions to problems. They can see past the obvious and consider issues from different perspectives, which leads to innovative results. Creative intelligence also involves being adaptable and open-minded. It’s the capacity to accept uncertainty and learn from failure. Creative individuals are not scared to question the norm or step out of their comfort zones. Creative intelligence has been essential for human progress. From the pyramids of Egypt to the revolutionary ideas from the Renaissance period, creative thinkers have broken boundaries and changed the world.

77. 10 Characteristics of Creativity To better understand the distinct features of creative intelligence, let us delve into the table below, which presents a comprehensive overview:

78. Thinking Outside the Box One key component is making connections between seemingly unrelated concepts or ideas. This allows for individuals to spot patterns, discover trends, and create new and original solutions. Another factor is being comfortable with ambiguity and uncertainty. Thinking outside the box often means confronting existing norms and pushing boundaries, which can be daunting for some. Creative intelligence requires risk-taking. Generating creative ideas is not enough; individuals must take action on them and pursue unconventional paths. Moreover, questioning assumptions and challenging the status quo can reveal new insights and opportunities that others may not see.

79. Originality and Innovation Originality is linked to innovation. It implies generating something new or introducing a concept that never existed before. People with creative intelligence have an aptitude for uncovering potential where others may only notice obstacles. They can identify issues or gaps in existing knowledge and systems, and use their remarkable perception to spot hidden links and revelations that often go unnoticed. The impact of originality and innovation is evident in the accomplishments of some of the most renowned inventors in history. Thomas Edison is a prime example. Despite his many failures, he never gave up on his vision of electric light. This ultimately led to the invention of the incandescent light bulb – a revolutionary breakthrough that changed lighting forever.

80. How to Develop Creative Intelligence Step 1: Embrace curiosity and open-mindedness. By cultivating a curious mindset and being open to new ideas, you can expand your thinking and encourage innovative thought processes. Step 2: Foster creativity through diverse experiences. Engage in activities that stretch your comfort zone and expose you to different perspectives. This can include exploring different fields, reading diverse literature, or participating in creative hobbies. Step 3: Practice brainstorming and idea generation techniques. Dedicate time to brainstorming sessions where you freely generate ideas without self-judgment. Encourage wild ideas and explore different possibilities to challenge conventional thinking. Step 4: Embrace failure as a learning opportunity. Creative intelligence thrives in an environment where failure is seen as a stepping stone to success. Embrace setbacks as valuable learning experiences and use them to adapt and refine your creative thinking skills.

81. Managing Pressure & Conflicts In a study completed by The American Institute of Stress, forty-six percent of workers said their workload is the cause of their stress; twenty percent said it was caused by juggling work and their personal lives; six percent said it was due to lack of job security; and twenty-eight percent said it was related to people issues. Pressure or stress can be positive or negative, good or bad, welcomed or undesired, pleasant or painful. Most of the pressure we feel can be put into two categories: external and internal.

82. External & Internal Pressures External pressures are those that occur in our environment and may be beyond our immediate control, such as changes at work, deadlines, or production requirements. Internal pressures are those we personally create. They increase our anxiety levels, negative attitudes, unhelpful thinking, and poor use of time. Internally created stress and pressure is often overlooked or ignored or explained away as, “that’s just the way I am.”

83. 8 Strategies for Handling Pressure Effectively 1. Prioritize your tasks. Take ten minutes each day to prioritize and organize the things you need to accomplish. Be proactive about the things that cause pressure and stress rather than waiting for those things to become a problem for you.

84. 8 Strategies for Handling Pressure Effectively 2. Break tasks or projects into small steps. If a project or goal seems overwhelming or unmanageable, break it down into a step-by-step plan so you can focus your energy on accomplishing one thing at a time. You’ll also want to try to minimize interruptions whenever possible. 3. Seek support. Find ways to involve, engage, and delegate to others to reduce the workload and help you achieve a goal. Finding support of any kind can help you build strong relationships and manage pressure and stress.

85. 8 Strategies for Handling Pressure Effectively 4. Be willing to compromise. Adjust goals if you need to so you can commit to doing what you know you can realistically complete. It is important to be practical and allow yourself enough time to do the things you need to do. 5. Recognize when you are stressed or under pressure. Identify your response to high-pressure situations and find ways to remind yourself to find a sense of calm so you can reassess the situation objectively. You might find it helpful to practice deep breathing or relaxation techniques.

86. 8 Strategies for Handling Pressure Effectively 6. Don’t try to control things that are beyond your control. Focus on the things you can control, like your reaction to situations that cause you personal stress or pressure. 7. Change your mindset. Stop and evaluate how you are responding. Find some quiet time to breathe, think, and ask yourself why you are feeling so much pressure. Evaluate a situation that is causing pressure instead of letting your emotions control you. Then, focus on how to improve the situation.

87. 8 Strategies for Handling Pressure Effectively 8. Take time for self-care. Our physiological and psychological condition plays a role in how we respond to pressure. Nutrition, physical fitness, and self-maintenance can add to or detract from our ability to bounce back from stress and pressure.

88. Prioritize Tasks Effectively 1. Make A Master Task List Task requests come from various sources — your boss, different team members, colleagues, partners, and clients. Task requests can also come from multiple channels — emails, slack messages, or even a watercooler talk. You need a way to capture all these requests and identify top priorities. In addition, a task list also helps keep track of project progress. Plus, taking up the task request then, can mess up the rest of your schedule.

89. Prioritize Tasks Effectively 2. Categorize Tasks Using The 4Ds Of Time Management Before you can prioritize your task items, you need to categorize each task in your master list into one of these four categories: Do the task now Defer the task to a later time Delegate the task to someone else Delete the task from your list

90. Prioritize Tasks Effectively 3. Prioritizing Tasks Using Eisenhower Power Matrix The Eisenhower four-quadrant, power matrix is a straightforward framework for prioritizing work. Dwight Eisenhower — the 34th president of the United States — conceptualized the power matrix. But it was Steven Covey who made it popular in his best-seller — The 7 Habits Of Highly Effective People”. The power matrix framework helps you answer two questions. Which tasks are important? And which tasks can be eliminated altogether?

91. Prioritize Tasks Effectively 4. Prioritize Project Tasks Using The MoSCoW Method Budget and time constraints are big challenges in project management. These challenges often directly affect the project’s outcomes. The MoSCoW method helps prioritize work based on outcomes. Thus, it’s most effective when managing projects. It was developed by Dai Clegg, a software engineer, during his tenure at Oracle. This method helps stakeholders and clients understand the significance of each outcome in the final project delivery.

92. Prioritize Tasks Effectively 5. Order Tasks Using Relative Priorities Using the prioritization strategies above often helps. But how do you order tasks with similar priority? What if you have lots of tasks that are important but not urgent? Or tasks that support must-have outcomes? How do you prioritize items that have the same priorities? What prioritization methods do you use? The answer is simple — using relative priority. Relative priority works by weighing the importance of each task compared to other tasks on the priority list. Then ordering the tasks based on this weight.

93. Prioritize Tasks Effectively 6. Focus On The Most Important Tasks Of The Day Leo Babuta of Zen Habits popularized the Most Important Tasks (MITs) method. This prioritization technique can help if you struggle to get daily tasks done even after prioritizing them. To use the MITs method, choose up to three tasks that you want to get done today. These are your most important tasks. Complete these first. Then if time permits, you can take up other miscellaneous work. This extra work is a bonus. You only work on bonus tasks if you finish the MITs.

94. Prioritize Tasks Effectively 7. Do The Most Unwanted Task First But what if you struggle to get through your MITs? Thanks to Bryan Tracy’s method and his book — Eat That Frog! — you’ll have an answer in the following few paragraphs. But what do frogs have in common with Task prioritization? Mark Twain has the answer: If it’s your job to eat a frog, it’s best to do it first thing in the morning. And if it’s your job to eat two frogs, it’s best to eat the biggest one first. Once you’ve eaten the frog, there’s nothing worse you’ll have to tackle for the rest of the day. Replace frogs with tasks, and you’ll have your answer.

95. Prioritize Tasks Effectively 8. Prioritize Tasks Using The Pareto Principle If you hate frogs like most people, the Pareto Principle is another popular way to blast through your daily task list. It’s also known as the 80/20 rule or the “law of the vital few.” According to this principle, 80% of your day’s success depends on 20% of the tasks. It’s tricky to identify the 20% work. The best way is to look at your MITs and pick one task you feel will make your day a success. For example, it could be an important task that provides the most value or takes up the most time. Once you’ve identified the task, stay focused on getting that one task done.

96. Prioritize Tasks Effectively 9. Review & Revise Task Priorities Do you know what the most frustrating thing about managing work is? You’re halfway through your work plan, and suddenly tasks and/or priorities change. There’s little you can do with this change. It’s a risk that you have to live with. Because of these changes, it’s critical to review and revise project task priorities often. If budget, resource, or time constraints change, revise project priorities using the 4Ds framework, Eisenhower’s Power Matrix, or the MoSCoW method. And if short-term priorities change, review and revise your relative task priorities.

97. Activity Prioritize your daily tasks

98. What is an action plan? An action plan is a list of tasks or steps you need to complete to achieve your goals. An effective action plan works like a management plan for your company’s initiatives, outlining the steps you need to take to make these larger goals a success. Once you go through the goal-setting process, create an action plan with specific tasks and timeframes to reach each goal.

99. Create an action plan Step 1: Set a SMART goal When it comes to setting goals, clarity is the single most important quality. With the SMART goal method, your goal is clearly defined and attainable. Set specific, measurable, achievable, realistic, and time-bound goals to benefit from this tactic.

100. Create an action plan Step 2: Identify tasks Now that your goal is clearly defined and written down, you’ll want to identify the steps you have to take to reach it. Identify all of the tasks that you and your team need to complete to reach milestones and, eventually, the main objective. Here are a few action plan examples with tasks for different kinds of goals: Goal: Expand team from seven to nine team members by June. Tasks: Meet with Human Resources to discuss the recruitment campaign. Create a template project to track candidates. Schedule three interviews per week.

101. Create an action plan Step 3: Allocate resources Once you’ve outlined all of your tasks, you can allocate resources like team members, project budget, or necessary equipment. Whether it’s assigning team members to certain tasks, applying for a budget, or gathering helpful tools—now is the time to plan and prepare.

102. Create an action plan Step 4: Prioritize tasks When your team is clear on their priorities, they know what work to do first and what work they can reschedule if necessary. No action plan is set in stone, so the best way to empower your team is to let them know what tasks have a high priority and which ones are a bit more flexible. To make this clear, sort all of your action items by priority and sequence: Priority: Important and less important tasks. Sequence: Order in which tasks have to be completed so others can start.

103. Create an action plan Step 5: Set deadlines and milestones When your team knows what they're working towards, they have the context to effectively prioritize work and the motivation to get great work done. Team members tend to be more motivated when they directly understand how their work is contributing to larger goals.

104. Create an action plan Step 6: Monitor and revise your action plan Your ability to stay on top of and adapt to changes is what makes you a great project manager. It’s crucial that you monitor your team’s progress and revise the plan when necessary.

105. Activity Create an Action Plan

106. Collaborative Intelligence Thinking Effectively with others

107. Collaborative Intelligence Thinking Effectively with others