1.0 COLLECTING DATA TECHNIQUES 1.1 Prepare and implement a plan for the collection of primary and secondary information for a given business problem. 1.2 Describe and justify the survey methodology and frame used
Collecting Data Why do we need data? To keep records for administrative purposes To make decision on important issues To pass information on to others
C ollecting Data Who needs information? Government information is used to develop, implement and monitor social and economic programs ii. Businesses make decisions about employing people, marketing their products and opening new offices, warehouses and factories
Who needs information? Community Group population distribution, attendance of the Sporting Clubs members at games, number of young people in the local area. iv. Individuals C ollecting Data
Statistics are often developed through a process commonly referred to as a survey . A statistical survey is developed by using well-defined concepts , methods and procedures , and compiling the information. C ollecting Data
The information collected can be from various units of a population (sample) or all units of a population (census). It can be collected either directly from the sampled population or through the use of administrative data C ollecting Data
Collecting Data TECHNIQUES Observation Inspection/ Experiment Survey a. Personal Survey (face-to-face interview) b. Mail Survey c. Telephone Survey Abstracted from published book Internet
Observation most commonly used used by social scientists to learn about the customs and habits of people, communities, and animals’ kingdom. Researcher may or may not have direct contact or communication with people whose behaviour is being recorded. Collecting Data Techniques
Observation Advantages: Record actual behaviour – not what people said/did/believe. Can check the validity – compared the statement and the actual recorded behaviour . Collecting Data Techniques
Observation Disadvantages : observer needs to be highly skilled and unbiased not tell us about the respondents’ attitudes. Not provide any insights into what people may be thinking/motivate. takes a great deal of time, preparation and therefore money Ethical issues – invasion of privacy or abusive. Collecting Data Techniques
Inspection/ Experiment data required is about objects may require tests which destroy the object require standardized procedures based upon experience of the product under test. Collecting Data Techniques
Collecting Data Techniques Survey Personal Survey (face-to-face interview) Construct questionnaires – ask questions – records the responses Advantages: Many questions can be asked quickly High response rate interviewer to clarify terms well-trained interviewer can detect if a respondent is giving false information.
Collecting Data Techniques Personal Survey (face-to-face interview) Disadvantages: Expensive - sufficient incentives Introduce to systematic bias, e.g facial expressions and statements by interviewers Errors in recording responses
Survey b. Postal Survey questionnaires are mailed to respondents and return by post Advantages: investigation is very fast informants are spread over a wide geographical area. Cheapest than personal interview Collecting Data Techniques
Survey b. Postal Survey Advantages: Cheapest than personal interview No interview influence Respondent has more time to think of proper response. Collecting Data Techniques
Survey b. Postal Survey Disadvantages: quite low response Biased Misinterpret the questions Questionnaire may be filled in as a team effort More time needed Collecting Data Techniques
Collecting Data Techniques Survey Telephone Survey to personal interview Limitation: cannot be used to interview those people who don’t have telephone telephone conversation cannot be very long
Survey Telephone Survey Limitation: replies in telephone can be very erratic and unreliable may not be convenient for respondents to answer too many questions. Collecting Data Techniques
Survey Telephone Survey Advantages: less expensive Procedures can be monitored Often the most satisfactory collection strategy uses a combination of methods Collecting Data Techniques
Browsing Good place to browse include: Newspaper, magazine, journals Book shops Published statistics Companies’ annual reports and accounts The records kept by organizations for internal purposes Electronic database The internet Other Collecting Data Techniques
Browsing Abstracted form published book more appropriate when the investigation we wish to conduct involves the analysis of past records Advantages: Very low cost Other Collecting Data Techniques
Abstracted form published book Disadvantages/limitation: They may be out of dated not always follow that the records we examine will contain the exact data we require Not be as relevant as we think to today’s situations. For example, family income change over the years and alter the pattern of demand for many products Other Collecting Data Techniques
Internet Yahoo : www.yahoo.com Google : www.google.com give an overwhelming response. Department of Statistics Malaysia : www.statistics.gov.my Other Collecting Data Techniques
The choice of method depends: complexity and length of questionnaire sensitivity of requested information Geographical dispersion of survey population Cost time frame Collecting Data Techniques
When collecting data, why is it sometimes better to conduct a sample survey than a census? 2. List some of the things you would need to consider when choosing a data collection method. Collecting Data Techniques
Collecting Data Techniques Given some of your answers to Question 2, decide as a class which method of data collection you would employ to gather data on the following topics: a) the music tastes of your class b) the average height of your class c) the time your parents spend each week doing housework d) the attitude of Malaysian students toward the environment