OBJECTIVES After going through this module, you are expected to Select Commentary Material Develop commentary or tour scripts based from the gathered information
SELECTION OF COMMENTARY MATERIALS The facts tour guide must deliver should be in a very interesting manner. Tourists will know if the tour guide is not prepared and his commentaries and if they are memorized. All information being shared must be fruitful and appropriate yet pleasing to hear. All data must be carefully selected.
TOUR COMMENTARY (Guide speak) refers to what the tour guides say in front of the guests when describing an attraction.
A. PRIMARY DATA According to Claravall (247), the following are sources of commentary materials. Primary data are firsthand experiences that are ideal primary source of information. It is best to share something that has been personally experienced. Secondary information is normally taken from reading books, the internet, magazines, and other reference, materials. At times, this information comes from those who experienced the event firsthand. B. SECONDARY INFORMATION
C. TECHNICAL DATA According to Claravall (247), the following are sources of commentary materials. Technical data includes expert knowledge taken from further education and training. Licensed and DOT-accredited tour guides who constantly attend seminars and trainings have more substantial things to include in their commentaries. These consist of information about the economy, politics, and surveys. D. CURRENT EVENTS Current events are great sources of information where commentaries can be based from. These can be taken from newspapers, internet and electronic media sources, and news reports. Some examples are weather report, road, and traffic updates, and events like parades and strikes.
E. TRIVIAS According to Claravall (247), the following are sources of commentary materials. Trivias are interesting tidbits of almost anything. These may be interest and amuse tourists when included in the commentaries.
TYPES OF COMMENTARIES Commentaries vary. Tour guides keep their commentaries fresh all the time. Constant repetition of information causes boredom and may be annoying for some tourists. Code switching - a manner of communicating where words in different languages are alternately used in one sentence.
REQUIRED COMMENTARY Required commentary includes welcome remarks and introduction of self and the driver, giving of some reminders, and a brief description of the tour, the weather, and other important suggestions in preparation for the tour.
INFORMATIVE COMMENTARY Informative commentary includes describing the city, the designated stops, other points of interest, and even giving advice to tourists as they go along the tour.
REQUESTED COMMENTARY Requested commentary must be given when tourists ask some questions. Remember to be very factful when answering the questions. It is important for tour guides to know their assigned city or location very well.
OPTIMAL COMMENTARY Optimal commentary is part of the fun when giving commentaries, these include anecdotes, stories, legends, simple trivia, and games. They are supposed to make the tour fun and amusing. Most of these remarks are spontaneous and impromptu.
COMPONENTS OF COMMENTARIES A. Introduction B. Body of the Commentary C. Feedback D. Summarizing the Commentary E. Reminders F. Thank you and Good-bye
A. INTRODUCTION Gathering, managing, and leading people requires a great welcoming introduction. It is a challenge for big groups in getting their attention in a calm and educated manner. Greetings in a very pleasing tone and sometimes accompanied with gestures. Getting the attention It is best to call them using their last names as in “Mr. Gomez, Mrs. Garcia, may I have your attention please?” Use other communication tools like a bell, or a whistle to get the group’s attention. If tour guide sees that the majority have focused their attention to them, then they may already start with the commentaries.
B. BODY OF THE COMMENTARY Commentaries need to be concisely descriptive and pleasant . Emphasizing on the vital of the points such as history, geography, culture, and the rest of its fine points are important. A descriptive narration about the place usually answers the questions what, when, where, why and how . All these are essential to tackle in the body of commentary. Use the correct choice of words and clear enunciation of words when speaking. Use the correct choice of words and clear enunciation of words when speaking. The use of jargons and slang must be avoided. Don’t rush and be sensitive.
C. FEEDBACK This is important in evaluating feedback or reactions from tourist. They cannot expect that everyone listening to them will believe, agree, and like what is being explained especially if it has something to do with changes in the itinerary and other events causing discomfort. Be ready with acceptable explanations. Appreciations are simple joy of tour guiding. Seeing tourist enjoy the tour and knowing that they are learning from you are the greatest rewards of this service-oriented profession.
D. SUMMARIZING THE COMMENTARY Summaries are always short and important facts are reiterated, but no longer described lengthily. This part is normally brief. It involves emphasizing the important matters.
E. REMINDERS Some reminders can be given at any time at they are needed. Most reminders are normally done towards the end , when tour guides have done their in explaining and educating tourists. Reminders involve mentioning of the next scheduled activities and important things to remember for the succeeding events, like what to bring and what not to bring.
F. THANK YOU AND GOOD-BYE Any professional knows how to say thank you even if snide remarks have been said. Say thank you for the opportunity to share and the patience and understanding and most of all for company. Good-byes must be pleasant too.
F. THANK YOU AND GOOD-BYE Any professional knows how to say thank you even if snide remarks have been said. Say thank you for the opportunity to share and the patience and understanding and most of all for company. Good-byes must be pleasant too.
ACTIVITY 1 HERE
TOUR SCRIPTS The script serves as a lead for the tour guide follow during the delivery of the commentary. With all these features of commentaries, the truth remains that its delivery must be truly engaging. In doing commentaries it is best to adapt a “tell a story” manner. While it is true that tour guides tell fact, they should narrate it in a way that is not boring. Tourists travel to have fun, experience a new place, and at the same time learn about it.
TIPS WHEN DOING COMMENTARIES 1. Make sure that stories have beginnings, middle story, and endings. 2. Collect stories. 3. Create a theme 4. Stimulate curiosity.
1. MAKE SURE THAT STORIES HAVE BEGINNINGS, MIDDLE STORY, AND ENDINGS. Commentaries too need to be patterned like a story. While narrating the beginning, it needs to captivate the interest of the audience. Tour guides should remember that the story they share is worth remembering. It must be something they can remember “I know the story behind that building” or “I know the story how this island got its name.” travelers like sharing stories too about their trips when they get back home. When they can do this, it means the tour guide has done a great job in narrating the history. The tourist remembers it and surely it made an impact on him. In the middle part of the story, the tourists are being led to experience the event. It is important to take them on a journey. Do not enumerate figures. Be creative in narrating. Use the right choice of words and change your tones if necessary. Use nonverbal cues every now and then, but do not overdo it. Facial expressions help convey emotions too. Ending the story is simply keeping some parts left to their imagination. A story works best when the listeners make remarks or ask questions. This means that the story sparked some interest in them.
2. COLLECT STORIES. Destinations sometimes based on facts while others come in forms of anecdotes and legends. Great tour guides collect stories and keep them. These are taken from newspaper clips, books, movies, internet, and even from the locals and other tour guides. These compiled stories come in handy at times when you need it most.
3. CREATE A THEME Tour guides must prepare beforehand. With the given itinerary, they will know the profile of the guest. Commentaries or stories will be patterned in a courageous or daring manner for adventurous type of tourist. Create a theme for the tour; and activities must resolve around the theme, and so with the story.
4. STIMULATE CURIOSITY. Encourage tourist to think when doing commentaries and doing it in a story-telling manner. You may ask questions like “What would you have done…?” or “What do you think happened after?” A great part of this is also getting them excited for the next event. There may be some other important ideas to prompt tour guides to do commentaries by storytelling, but the mentioned pointers will surely help create engagement. For tour guides, one of the most fulfilling goals is to able to connect with his or her tourists. Definitely, this is achieved with interesting stories to share.
ACTIVITY 2.2 Direction: Identify which part of the ideas in power of a story it associates with. You may choose from the selection below. Write the letter of the correct answer on the line. Make sure stories have beginnings, middle story, and ending. B. Collect stories. C. Create a theme. D. Stimulate curiosity _______1. “After listening to the story of the Siete Pecados , it is my turn to ask a question. What do you think is the gender of the children? Male or Female?” _______2. “You have seen the beautiful landscape of the sea. You have seen colorful corals and fish. Now, would you like to see the shipwrecks in the other island? I am sure you will be amazed to see the Akitsushima Maru, one of the warships that sunk in Coron . When it was sailing sometime 1944 in the area of Palawan, a catastrophic torpedo hit right into her fuel tanks. The vessel cracked wide open in the middle section causing it to sink. Divers can view the wreck. Actually, you can see the wreck but we need a little bit of diving techniques training first. Would you guys want to see it?” _______3. “The Great Wall of China is one of the seven wonders of the world. It has a length of 4,300 km that is quite impossible to walk the length of it at one time. The estimated time to complete walking the Great Wall is about 18 months. As you can see its vast space, long stretches of land, and the uneven height of each step is breathtaking. You may start walking and take photos. We will be seeing here in the same spot after an hour.”
ACTIVITY 2.2 Direction: Identify which part of the ideas in power of a story it associates with. You may choose from the selection below. Write the letter of the correct answer on the line. Make sure stories have beginnings, middle story, and ending. B. Collect stories. C. Create a theme. D. Stimulate curiosity _______4. “One day, seven children asked permission from their mother to go swimming, but the mother did not allow them. Contrary to mother’s orders, they still left their house and went swimming. Incidentally, they all drowned. Their bodies could not be found. Not long after, seven small islands emerged from the sea. The mother thought those were children. The whole area was given a name Siete Pecados , which means ‘seven sins’ in Spanish.” _______5. “ Siete Pecados is a safe place for snorkeling but not for diving. Well, you see it is low tide as of now, so you can see the corals even from the boat. Please be careful not to jump in the water. The corals are living creatures too and they get hurt if you jump on them. Some are really sensitive that they die if they are touched. We should not want to do that.” _______6. “All right everyone, it is time to move on to the next destination. I want to show you the magical Hidden Lagoon. We shall go to another wonder in Coron with very clear water. But, you will have to swim through a small hole; and what lies beyond that is truly amazing. Let us go guys! There is actually more to do…”
ACTIVITY 2.2 Direction: Identify which part of the ideas in power of a story it associates with. You may choose from the selection below. Write the letter of the correct answer on the line. Make sure stories have beginnings, middle story, and ending. B. Collect stories. C. Create a theme. D. Stimulate curiosity ________7. “Do you want to know why this place is called Forbidden City?” Read and understand the given scenarios. Make appropriate commentaries for the tour. Make sure that all types of commentaries are used as well as the different components of a commentary. _______8. “For tourists like you whose rush of adrenaline is always high, I have prepared exciting and fun activities for you. First, we will do the Safari of Scenes and have a close encounter with the local animals. Then, we proceed to the famous Shotover Jet ride, where you will experience a breathtaking white water ride. After that, we will do Sunset Cruise and enjoy a bottle of beer. It is free! We finally end the day at the skyline by taking a Gondola Ride. Welcome to New Zealand!”
ACTIVITY 2.2 Direction: Identify which part of the ideas in power of a story it associates with. You may choose from the selection below. Write the letter of the correct answer on the line. Make sure stories have beginnings, middle story, and ending. B. Collect stories. C. Create a theme. D. Stimulate curiosity _______9. “May I remind you not to laugh when they are doing the Haka Show. The Haka is a traditional form of acknowledging guests for the Kiwis or the natives. Observe the way they perform. It is distinctively unique, showing strength and power.” _______10. “Queenstown is considered the adventure capital of the world. You need to stay here for three whole months so that you can experience all the adventures, sites, and fun activities. Are you guys ready to go bungee jumping?
ASSIGNMENT Create a commentary about your Barangay, the history, tourist destination and some information that you know can help boost your Barangay when it comes to Tourism. It should be a story telling form.
ACTIVITY 2.3 What are the tips in doing commentary? Why do scripts important in tour commentary? Why do you think it is more powerful if you tell your commentary in a “tell a story” manner?
Performance Task 2.2 Prepare a tour commentary. Follow the steps. Identify a tourist attraction in your barangay 2. Gather information from possible sources 3. Select the information 4. Put the information together by arranging in a logical manner *keep your notes, you might use these in the future.
Thank you! Thank you for joining me on this unforgettable adventure!