Maintain relationships with key constituents in the facility, markets, and divisions. Perform Speech
Analytic project design and implementation in conjunction with Business analyst group representing
various business units within Discover Financial. Technician will work closely with the any vendor
throughout all incidents or problem tickets. Utilize monitoring tools to ensure our environment
remains stable. Contact us now by phone or email for your free resume and cover letter consultation.
Communicated professionally and effectively with callers, hospitals, families, ambulance companies,
staff, management, and fellow Flight Coordinators. Requires diplomacy, facilitation skills, and the
ability to manage conflict. Maintained a clean truck and kept supplies, equipment, and tools neat and
orderly for easy quick access. Can install and configure WAN and LAN hardware to include voice,
video, and data cable systems. Excellent knowledge and proven record of undertaking designs for.
Responsible for participating in project plans and project management. Ability to establish and
maintain effective work relationships with all levels of personnel both internally and externally; e.g.
leadership, executives, clients, vendors, and agencies. Troubleshoot LAN, WAN, VPN, Wireless,
Voice, and Video issues. This includes upgrades, consolidation projects, problem identification and
resolution projects. Knowledge of Cisco UC including Call Manager, Cisco Unity, Voice Gateways,
CUBE, Telepresence, Jabber, Webex, Spark, VCS, TMS, TCS, MCU's and Telepresence end points.
To obtain a challenging and competent position in your esteemed organization which will utilize
strong analytical, hard labor and problem-solving attitude, which are essential for a rewarding career.
Handled and solved troubled calls effectively and efficiently. Independently design and conduct
experiments and generate summary report. Understanding of compliance functions within a financial
organization will be a plus. Performing updates and backups on Cisco Call Manager 10.5.2 and other
versions. Create and update primary responsibility area documentation providing clear direction for
administrative tasks. Work with remote users (internal and external) to successfully connect with
existing video conferencing equipment. After all, you want to show the employer the scope of your
abilities. For more information about how we manage your data, or about your rights under
applicable privacy laws, please visit our Privacy Policy. Interfaced with customers and engineers to
resolve technical problems. Instilled confidence in products and services. Develops policies and
procedures for patches and updates for the client's Enterprise UC system, VoIP Administration, and
VoIP Services. Excellent verbal and written communication skills and the ability to interact
professionally with a diverse group. Observed manuals and manufacturer instructions to effectively
install and troubleshoot devices. Design, build and implementation of conferencing solutions.
Responsible for Voice and Analog Gateways, maintenance, upgrades, refresh, troubleshooting, etc.