Communication, Management and Manage the Workplace

Dr. M M Bagali, PhD in Management and HRM, with a robust foundation in Organisational Structure and Analytical Skills, my role as Head of the Management Program is to foster transformative leadership and strategic thinking among aspiring managers. At the intersection of academia and industry, my efforts converge on delivering comprehensive HR and Management education, guiding PhD candidates, and steering research initiatives that resonate with current business paradigms. As a member of the Harvard Business Review Advisory Council, I contribute to shaping management discourse on a global platform. My commitment extends to integrating scholarly insights with practical applications, thereby enhancing the dialogue between educational institutions and the business community. My strategic approach not only informs future leaders but also influences the evolution of management practices worldwide. The ppt deals with - Human Resources Development - HRD- 24 years; International Human Resources Management - IHRM - 22 years; Strategic Human Resources Management - SHRM - 22 years; Organisational Behaviour-OB / Organisational Effectiveness - 20 years; Recruitment, Selection and Engagement- 18 years; HR Research Perspective and Approaches- 15 years.

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1. good morning
Christ Academy - Institute of Law

2. Legal aspects of Business Communication

3. Pr!entation A"nda
‣
Communication - Critical aspects
‣
Creditors Reports
‣
Few lessons

4. In the legal profession,
communication is key. Lawyers
must communicate effectively with
their clients to gain a
comprehensive understanding of
their legal matter. This includes
understanding the details of the
case, the client's objectives, and
any important deadlines or
limitations.

5. the terms
Legal
•a legal obligation/requirement for an act, action, connected with the system of
law
Law
•A rule of conduct developed by the government or society over a certain
territory.
Businesss
•the activity of buying and selling goods and services
Communication
•the various methods of sending / sharing information

6. Voting
Lawyers Are Just in it For The Money
Yes
No
Can’t say

7. Myth 1.
Lawyers Are Just in it For The Money

8. Voting
Lawyers Will Try To Cheat You
Yes
No
Can’t say

9. Myth 2.
Lawyers Will Try To Cheat You

10. Voting
All Lawyers Need To Be
Excellent Public Speakers
Yes
No
Can’t say

11. Myth 3.
All Lawyers Need To Be Excellent Public Speakers

12. Myth 4.
Lawyers Only Care About The Case — Not The Person

13. Myth 5.
Lawyers Only Care About The Case — Not The Person

14. Myth 6.
Litigators Need To Be Aggressive To Be Good

15. Voting
Lawyers are not
GOOD Communicators
Yes
No
Can’t say

16. General Myth
Lawyers are not GOOD Communicators

17. Business communication
Business communication can take many forms, including sales
pitches, marketing messages, press releases and even company
meetings, comfy annual announcements, TV briefs, News bites,
and…………

18. Misconception about Communication in Business
transactions
•I may not be honest
•I can get away
•I can write what I feel….. informal
•I can lie to certain degree
•I can mislead
•I can ………….

19. Legal Agreements or Contacts
For the most part, the contracts used in business are long, poorly
structured, and full of unnecessary and incomprehensible
language.
•Students handbook
•Insurance

20. •Certain areas of business
communication are strictly regulated
by law, while others can lead to
potentially harmful civil litigation
•Understanding the potential legal
consequences of communication
in business is essential for
entrepreneurs, managers and front-
line employees alike (even Law
students)

21. What you should know as entrepreneurs, managers and front-
line employees alike

22. Product Disclaimers
Product and service disclaimers protect businesses from potentially
harmful litigation in the event of misuse or misunderstanding by
customers.
Disclaimers can be used in court to prove that customers were
warned about dangers and risks before using a product or service.

23. •Product Disclaimers, examples like
•Food Products
•Facial creams
•Hair shampoos
•Healthcare products

24. Product Disclaimers found at/in,
•Product packaging
•Commercial advertisements
•Sales conversations

25. Legal Disclosures
•Legal disclosures are similar to disclaimers, but less specific.
•Conflict-of-interest disclosures for stock analysts and financial
advisers
•Research-based claims in marketing. Non-disclosure agreements
approach the legal issues in business communication from
another angle.
• In non-disclosure agreements, one party agrees to refrain from
sharing proprietary information outside of a contractual
relationship.

26. Marketing Communications in Business
•Advertising and sales communications must follow legal guidelines,
for ……
•honesty
•accuracy
• non-deceptive
•factual evidence.

27. Financial Reporting in Business
•Formally presenting information to investors
•Regulators and the general public.
•Caution …. Using deceptive accounting practices to misrepresent
company finances is a weighty legal matter potentially resulting in
lawsuits, fines or even criminal charges, not to mention damage to a
company's brand reputation.
•This is one of the most closely regulated areas of business
communications and is especially important for publicly traded
corporations.

28. Creditors Reports

29. Legal aspects of Business Communication
•A financial report that details the amount of money that the business
owes to its suppliers by grouping and sorting the amounts
according to the number of days outstanding.
•An aged creditors report provides an overview of the invoices your
suppliers have issued to you but you have yet to pay.

30. •A credit report is a statement that has information about your credit
activity and current credit situation such as loan paying history and
the status of your credit accounts.

31. Report Contents
•Personal information
•Your name and any name you may have used in the past in connection with a
credit account, including nicknames
•Current and former addresses
•Birth date
•Social Security number
•Phone numbers

32. Credit accounts
•Current and historical credit accounts, including the type of account (mortgage,
instalment, revolving, etc.)
•The credit limit or amount
•Account balance
•Account payment history
•The date the account was opened and closed
•The name of the creditor

33. •Disclaimer of the Report
•This report is based upon our investigations to date. Any
additional material issues that are identified after issuing this
report may be the subject of a further written report.
•The contents of this report are based on information obtained from
the Company's books and records, financial systems,
representations from the director, key management and our own
enquiries and investigations.

34. •The statement and opinions given in this report are given in good
faith and in the belief, that such statements and opinions are not
false or misleading. Except where otherwise stated, we reserve the
right to alter any conclusions reached based on any amended or
additional information which may be provided to us after the date of
this report.

35. •Neither the Liquidator, nor any member or employee of the firm is
any way whatsoever to any person in respect of any errors in this
report incorrect information provided to us.
•The Liquidator does not assume or accept any responsibility for any
liability or loss sustained by any creditor or any other party because
of the circulation, publication, reproduction, or any use of the
information presented in this report.

36. •Creditors Report has
•Review of the director's reports and statements
•Review of the books and records provided by the director and third party
•Review of the case notes and running balance account
•Affairs of the Company including an initial review of the business sale
transactions
•An in-depth solvency analysis to support any insolvent trading claim or
voidable transactions identified

37. Receipts
•Cash on Hand (Petty Cash)
•Accounts Receivable (Pre-Appointment)
•Plant & Equipment
•Settlement of Preference Payments
•Bank Account Interest Income
•Pre-Appointment Refunds
•Indemnity Received
•GST (Received)

38. Payments
•Auctioneer's Charges
•Bank Charges
•Legal Fees
•Appointees' Remuneration
•Appointees' Disbursements
•Priority Creditor Distribution (SGC)
•Secured Creditor Distribution
•Insurance
•GST Clearing (Paid)

39. Lesson learnt

40. (Mis) conception about Communication in Business
transactions
•I may not be honest ……. Be Honest
•I can get away …… Take and Be serious
•I can write what I feel….. informal …… Formal and Professional
•I can lie to certain degree ……. Present the facts and figures
•I can mislead …… Dont take for granted
•I can …………. and ………

41. [email protected]
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