Communication_Skills. In medical field. Pptx

Here are m9re best communication skills in nursing field to deal with so many public nd to tackle up the every situation in daily life. And these skills help uh improve ur confidence ur languge ur motivation nd ur life working. How can we prepare ourselves for daiky public dealimg at different wards nd different events or either in different countries this pptx will tell ur outcomings nd incimings too to improve urself in daiky life more nd more.. More these will sign the following things un uh first ine the idea making
Man making
Confidence building
Motivational skills
Speaking skills
Frights overcoming hlnd
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1. Communication Skills FOR ICU spec. Students Anila Naz AliSher Vertex College Of Science and Technology islamabad 1

2. Good physician ( Healthcare professionals) treats the disease; the great physician treats the patient who has the disease ~ William Osler (Canadian Physician, 1849-1919) Vertex College Of Science and Technology islamabad 2

3. Communication skills in Medical Practice Developing strong communication skills is integral to becoming an effective health provider. In recent years good doctor–patient communication has been linked to improved patient satisfaction, better patient care and a decrease in malpractice lawsuits . Vertex College Of Science and Technology islamabad 3

4. The Doctor/Nurse-Patient Relationship At the core of the practice of medicine. Relationship is symbiotic and it is essential that it be strong to ensure effective treatment cycle. The patient expects a good relationship with his attendants as much as a cure. Dr, Nurse and patient relationship itself becomes part of the therapeutic process. Vertex College Of Science and Technology islamabad 4

5. What Nurses need Knowledge Ability to elicit information from patients Interpersonal skills to respond to patients ’ feelings and concerns Vertex College Of Science and Technology islamabad 5

6. Communication Skills To diagnose and treat disease To establish and maintain a therapeutic relationship To offer information and educate Vertex College Of Science and Technology islamabad 6

7. Creating skills in Medical communication continues to be a challenge R ecognised its importance, medical schools/colleges have strived to teach students not only the science of medicine, but also the art of communication. Unfortunately , creating methods for teaching communication skills that are effective and enjoyed by most students is challenging . Vertex College Of Science and Technology islamabad 7

8. Respecting patients a great skill Remember that every patient could be you, your mother, your brother or your sister. How would he or she feel waiting for the doctor/nurse to come into the room Vertex College Of Science and Technology islamabad 8

9. Respecting patients makes your job easy Introduce yourself to the patient and explain your role. Shake hands ,(vary in different cultures) but don’t force physical contact if patient is uncomfortable. Call the adult patient Mr ., Mrs., or Ms. ( do not use first name ) Maintain privacy. Keep doors and curtains closed. Acknowledge and greet others in the room . Vertex College Of Science and Technology islamabad 9

10. Your appearance increases confidence Maintain a professional appearance Clean, Neat and conforming with norms of medical practice and hygiene. Vertex College Of Science and Technology islamabad 10

11. Make your patients comfortable Make sure the patients comfortable. Sit at the patient’s level. Be aware of the patient’s personal space (can vary among cultures.) Continue to consider the patient’s comfort during the history and physical . Vertex College Of Science and Technology islamabad 11

12. Consultation skills The most important skill in medicine To get the most out of the consultation for the patient foremost and for the nurse . To adapt your style of consulting to meet the needs of the patient To handle difficult situations To have “rescue” plans when things go wrong To use time efficiently in the consultation To be able to assess and improve the consultation Vertex College Of Science and Technology islamabad 12

13. Communication skills part of your management In order to deliver effective healthcare, nurses are expected to communicate competently both orally and in writing with a range of professionals, managers, patients , families and carers Vertex College Of Science and Technology islamabad 13

14. Communication is the major part of Medicine Good communication skills are integral to medical and other healthcare practice. Communication is important not only to professional-patient interaction but also within the healthcare team. The benefits of effective communication include good working relationships and increased patient satisfaction. Effective communication may increase patient understanding of treatment, improve compliance and, in some cases, lead to improved health Vertex College Of Science and Technology islamabad 14

15. Communication skills Some techniques Developed fluent dialogue with patient Used silence effectively, allowing patient enough time to express thoughts or feelings Actively encouraged patient through use of supportive words or comments Dialogue with patient was enhanced by effective use of non-verbal behaviour Used open, exploratory questions – inviting patient to become actively involved Adjusted language as appropriate, to suit particular needs of the situation Vertex College Of Science and Technology islamabad 15

16. Most important demand from patients empathy Empathy : “The ability to understand and share the feelings of another .” from Greek empatheia (from em- ‘in’ + pathos ‘feeling ’) This sums up what empathy is: I am here with you, I give you hope, and accompany in your feeling Dr.T.V.Rao MD 16

17. Practice empathy just not sympathy Is the ability to understand the patient’s experiences and feelings accurately as well as to demonstrate that understanding to the patient. Is an active process . Is more than sympathy, or feeling sorry for someone. Vertex College Of Science and Technology islamabad 17

18. Start practicing empathy Empathy requires listening. Remain quiet and let the patient talk. Silence can be helpful, don't be afraid of it . Use open ended questions. Dr.T.V.Rao MD 18

19. Patientologist Patientologists . They are empathetic; and understand what the patient's fears and worries are, so that they can help them to manage them . How does a doctor/nurses become a good patientologist ? Unfortunately, these skills are never taught formally in medical college. Some doctors have a great bedside manner, because they have a high EQ ( emotional quotient). Others learn how to improve their patient skills by emulating their teachers who are good clinicians. Vertex College Of Science and Technology islamabad 19

20. Do you know many patients complain doctors are not listening just start investigating Enhance empathy by the way you respond to what the patient says. Show the patient you have been listening to the content of their problem. Show the patient you understand their perspective on the problem Vertex College Of Science and Technology islamabad 20

21. Providing opportunities for better communication Education providers need to ensure that appropriate and effective training opportunities are available for nurses to develop and refine such skills in order to facilitate interaction with patients and others. Vertex College Of Science and Technology islamabad 21

22. Your first task to get history needs effective communication In all doctor/nurse-patient interactions a variety of communication skills will be required for different phases of the consultation. During the start of a consultation , doctors/nurse must establish a rapport and identify the reasons for the consultation. They must go on to gather information, structure the consultation, build on the relationship and provide appropriate information Vertex College Of Science and Technology islamabad 22

23. Students should be trained in dealing with Students must have opportunities to practise communicating in different ways, including spoken, written and electronic methods. There should also be guidance about how to cope in difficult circumstances . Some examples are listed below: B reaking bad news D ealing with difficult and violent patients Communicating with people with mental illness, including cases where patients have special difficulties in sharing how they feel and think with doctors/nurse Communicating with and treating patients with severe mental or physical disabilities 23

24. Clinical errors are costly communication reduces The overall quality of care may be improved by ensuring that patients’ views and wishes are taken into account as a mutual process in decision making. Good communication is likely to reduce the incidence of clinical errors . Vertex College Of Science and Technology islamabad 24

25. Effective communication benefits Effective communication skills may relieve doctors of some of the pressures of dealing with the difficult situations encountered in this emotionally demanding profession. Problematic communication with patients is thought to contribute to emotional burn-out and low personal accomplishment in doctors as well as high psychological morbidity. Being able to communicate competently may also enhance job satisfaction. Patients are less likely to complain if doctors/nurse communicate well . Vertex College Of Science and Technology islamabad 25

26. To be a better Nurse practice good communication To diagnosis and treat disease and maintain a therapeutic relationship : Data from the patient must be objective, precise and reliable . You must demonstrate respect, genuineness and empathy . These skills can be learned with practice! Vertex College Of Science and Technology islamabad 26

27. What our Nursing students need Nursing schools / Colleges must be encouraged to provide the best possible communication skills training as part of the core undergraduate curriculum . This training should have set objectives and clear methods of assessment. More communication skills training programmes should be developed at postgraduate level. Nurses could use the appraisal process as a vehicle for discussing the success of communication skills training Vertex College Of Science and Technology islamabad 27

28. Thank You Dr.T.V.Rao MD 28