IT- 402 Communication Skills Class 9 By: Sapna Pahwa
2 Communication skills are those skills which are needed to speak and write properly.
Introduction to Communication The word ‘Communication’ comes from the Latin word commūnicāre , meaning ‘to share’. As a student, you may study any language, but it is important that you are able to read, write, speak and listen well in order to communicate properly . an effective writer should be able to use written words in various styles and techniques to communicate his/her message and ideas to the readers. One should have the ability to listen carefully and write and speak clearly in any situation. Therefore good reading, writing, speaking and listening skills are essential for effective communication. 3
Importance of communication 4 1. INFORM 2. INFLUENCE 3. EXPRESS FEELINGS
Elements of communication 5 1. Sender 2. Message 3. A Channel 4. Receiver 5. Feedback
Perspectives in Communication 6
7 C’s of Effective Communication 7
Different Methods of Communication 8
Verbal Communication 9
Verbal Communication 10
Verbal Communication 11
Verbal Communication 12 Prepare Think about your topic Think about what your listeners need to know about the topic Think about the best way to make your listeners understand your topic Write what you plan to say Practice Practice by yourself first, talk in front of a mirror. Talk in front of your family and friends and ask them what they think Speak clearly, loudly and at the right speed (not very fast nor very slow) Perform Take a few deep breaths if you are feeling nervous. Think about what you have prepared and start speaking confidently.
Non-Verbal Communication 13
Non-Verbal Communication 14
Non-Verbal Communication 15
Non-Verbal Communication 16
Writing Skills: Parts of Speech 17 A sentence is a group of words that communicates a complete thought (Example: Raju goes to school). A group of words, which does not make complete sense, is known as a phrase (Example: Raju goes). A sentence always begins with a capital letter, and it always ends with a question mark, full stop or exclamation mark.
Writing Skills: Parts of Speech 18
Writing Skills: Parts of Speech 19
Writing Skills: Parts of Speech 20 A direct object answers the question ‘what ?’. An indirect object answers questions, such as ‘to whom’ and ‘for whom’