Community pharmacy management

Community Pharmacy: Defined as a place where the medicines are stocked and dispensed to the patients or patient care givers under the supervision of a qualified and registered pharmacist upon the production of a prescription or when legally permitted without the prescription

1. Community Pharmacy Management Community Pharmacy : Defined as a place where the medicines are stocked and dispensed to the patients or patient care givers under the supervision of a qualified and registered pharmacist upon the production of a prescription or when legally permitted without the prescription. Success of community Pharmacy depends: Location of pharmacy, Design, display of goods, approach of the pharmacy personnel and patient care services. Site Selection : Pharmacist should do a macro survey of the area where he or she is intending to start the business such as Population size, number of practicing doctors, medical stores existing around – Good business. Pharmacy business depends upon prescription feed( attached doctors, practicing doctors or nearby hospitals or floating prescriptions). Suitable sites for opening pharmacy are : a) Attached to a clinic b) Close by to clinics c) Nearby to a hospital d) In a busy market e) Growing city extensions f) Close by to railway station or bus station

2. Model layout of Traditional pharmacy Design

3. Design Characteristics of a Pharmacy Pharmacy should be painted with special light professional colors to give a pleasant feeling to the customers. It should be well illuminated with proper ventilation or air conditioned and with appealing room freshener. Basic amenities such as customer waiting area with seating facility, health magazines, wash room should be created. Water and espresso coffee facility may add value. A separate counter should be made available for prescription medicines with pharmacist services. A separate pharmaceutical care service for patient care, special counseling cubicle service. Adequate fixtures and furniture should be made in design of pharmacy for stocking varieties of medicines.

4. Legal Requirements to start a Community Pharmacy In order to sell drugs and pharmaceuticals, the pharmacy should comply with all the provisions of the drugs and cosmetics act 1940. Qualified person Obtain the prescribed license from the licensing authority. List of Application forms, licenses categories of drugs to be sold(19-20) Appl. Form 19 – wholesale/Retail of drugs other than specified in Schedule X Procedure to obtain licence Layout of the premises(min. 120 sqft ) Rent agreement between landlord and the applicant Invoice proof of purchase of refrigerator to stock schedule C& C1 drugs. Registered pharmacist For granting the licence , licensing authority will inspect the premises and upon satisfaction will issue the license to start the pharmacy.

5. Staff Pharmacy business is not only trade but also a profession. As per D&C Act, all the medicines should be dispensed under supervision of a qualified person. In Indian context, a person passed 2 years D.Pharm and undergone practical training of 500 hrs in a hospital pharmacy or community pharmacy or B.Pharm graduate with 150hrs of practical training is also eligible to register in state pharmacy council as a pharmacist. The patient focused pharmacy program Pharm D started in 2008 by PCI. Only such registered pharmacists are called as qualified persons. Materials- Coding, Stocking A) Mnemonic method – “Memory” To remember easily the location of particular category of medicines. B) Scientific method – All medicines may be divided into various categories such as therapeutic classification. This may be further subdivided into dosage forms e.g CVS, ACEI, ARB. C) Random method – Medicines may be stored in alphabetical order or in numeral order or dosage form order.

6. Legal requirements in pricing of bulk drugs The drug price control order, 1987 authorities the central government to fix the retail price of a formulation shall be calculated by the Government in accordance with the following formula , namely: - RP = (MC+CC+PM+PC) X (1-MAPE/100) + ED Where RP= Retail price, MC= Material cost, CC= Conversion cost, PM= Packaging material cost, PC= packaging charges, MAPE= Maximum allowable post-manufacturing expenses, ED= Excise duty.

7. Maintenance of various Registers in the pharmacy For successful operation of pharmacy activities, following registers should be maintained. Inventory registers Cash registers Ledger Use of Computers: Business and Health Care soft wares: In the field of pharmacy, computers are used starting from drug designing & development to patient care. Various hardware and software have been developed to meet the needs of pharmaceutical industry, hospital & community pharmacy-Development is still in progress which make pharmacists job easier. Applications: Communication, Prescription processing, checking the pharmaceutical care, inventory control and Accountancy.

8. Presented By Dr.S.Arun Kumar