Complete IT Monitoring with Pandora 2024

Pandora FMS is a comprehensive IT infrastructure monitoring solution that provides complete visibility of systems, networks, applications, and business processes. Used in over 60 countries, it is adaptable for businesses of all sizes and sectors, allowing for deployments both on the cloud and on-premises, ensuring flexibility and scalability according to business needs.

The platform prioritizes security by implementing strong password policies, two-factor authentication, data encryption, and an integrated audit system. It also offers vulnerability monitoring and real-time server security to quickly identify and mitigate threats.

The MADE (Monitoring Anomaly Detection Engine) uses artificial intelligence to detect anomalous patterns and predict problems before they occur, enhancing the organization’s response capabilities. Pandora FMS provides network monitoring through protocols like SNMP, Netflow, S-Flow, and J-Flow, enabling a detailed analysis of traffic and network performance. It facilitates centralized network device management through TELNET/SSH, and its auto-discovery feature automatically identifies new devices and services on the network.

Compatible with operating systems like Windows, Linux, BSD, Solaris, AIX, and z/OS, the platform offers tools to monitor CPU, disk, licenses, and application parameters. Custom plugins provide flexibility to tailor monitoring to specific needs, covering both established and emerging technologies.

Pandora FMS also monitors user experience (UX) to identify issues before they affect customers, offering capabilities for monitoring web transactions and distributed user experience, generating SLA reports, real-time alerts, and error screenshots.

It features an extensive library of integrations and plugins, connecting with technologies such as Docker, VMware, AWS, and SAP. Its plugins support services like databases (MySQL, PostgreSQL), web servers (Apache, Nginx), and email solutions (Exchange, Postfix). The platform integrates with cloud services like AWS, Azure, and Google Cloud Platform, and supports the monitoring of virtual environments such as VMware and Hyper-V.

Automation is facilitated through the execution of custom scripts and integration with tools like Ansible and Puppet. Root cause analysis helps identify problems and facilitate quick resolution. It also offers tools for generating custom reports and detailed graphs, allowing informed decisions with historical and current data.

Remote control functionality allows management of Windows servers and Linux workstations from a centralized interface, improving operational efficiency.

In summary, Pandora FMS is an essential tool for companies seeking to enhance their operational efficiency and ensure the continuity of their technological operations.

1. The total monitoring solution
for full observability

2. INDEX
3. Who uses Pandora FMS?
4. Security Features
5. Security Monitoring
6. Hardening Monitoring
10. Vulnerability Monitoring
11. Realtime security
12. AI made easy
13. Network Monitoring
14. Autodiscovery
15. Network Mapping
18. Routing Path Monitoring
19. Network Analyzer / Netflow
22. IPAM
23. Cluster Monitoring
24. Other Networking Features
25. Network Device Management
26. NCM
27. Event-Driven Workflow
28. OS Monitoring
29. Performance & Availability Monitoring
34. Virtual Infrastructure
35. Agent Remote Deployment
36. Command Snapshot
37. Other Server Features
38. User Experience Monitoring
39. Recorded WEB Transactions
40. Distributed User Experience
41. Low-Cost Distributed Monitoring
42. Performance Monitoring
43. Generate your Own Graphs
44. Get Logs
45. Grab Data from LOGS
46. Generate Alerts from Expressions
47. Bridge Between IT and Business
49. Root Cause Analysis
51. Software, Hardware Inventory
52. Inventory Alerts
54. Remote Control
55. Workstation Remote Control
56. Linux & Windows Remote UI
57. Remote Process & Service Control
58. Integrated Reports
59. Custom Graph Engine
60. Customized PDF Reports
61. Customized Reports & Templates
64. Trending and Projection
65. Real Time GIS Mapping View
66. Visual Consoles
67. Custom Screens
72. Heat Map
73. Dashboards
83. Integrated ITSM
84. Shell Automation
87. Discover Effortless Monitoring
88. Discovery & CLOUD
90. Application Discovery & Monitoring
91. Certified by SAP
92. IBM-i / as400 Monitoring
93. Business Oriented Monitoring
94. Flexible Growth
95. Unlimited Scalability
96. Distributed Network Monitoring
97. Integrated HA
98. Android Agents
99. On-Premise & SaaS Offering
100. OEM Packaging
101. Roadmap

3. Pandora FMS formerly known as Artica, a Spanish company founded in 2005,
with customers in more than 60 countries. Companies of all sectors and sizes
use Pandora FMS for their IT operation.
Who uses Pandora FMS?
Pandora FMS | Smart monitoring for everyone 3

4. Security Features
Pandora FMS | Smart monitoring for everyone
●Password policy
●Integrated audit system
●2FA integrated
●Centralized authentication (AD, LDAP, SAML)
●ACL and user profiling
●Sensitive data encryption
●Credential storages
●Integrated backup
●Full High Availability
4

5. Security
Monitoring
Pandora FMS | Smart monitoring for everyone
●Hardening monitoring
●Vulnerability monitoring (local & remote)
●Server Security Monitoring (real time)

5

6. Hardening Monitoring
Pandora FMS | Smart monitoring for everyone 6

7. Hardening Monitoring
Pandora FMS | Smart monitoring for everyone 7

8. Hardening Monitoring
Pandora FMS | Smart monitoring for everyone 8

9. Hardening Monitoring
Pandora FMS | Smart monitoring for everyone 9

10. Vulnerability Monitoring
Pandora FMS | Smart monitoring for everyone 10

11. ●File integrity
●Antivirus updated & activated
●Backup control
●Password policy enabled
●Locking screen
●Microsoft Update activated & updated
●Audit log enabled for login attempts
●Firewall activated
Realtime security
Pandora FMS | Smart monitoring for everyone11

12. ●MADE (Monitoring Anomaly Detection Engine):
Our own, integrated on-premise AI engine
●Added to any monitor to provide insights about
abnormal behaviour
●MADE generates “something odd is happening” events
●MADE generates projection graphs using different AI
algorithms depending on the data structure
●Smart thresholding (dynamic) using trend data to adapt
automatically
AI made easy
Pandora FMS | Smart monitoring for everyone12

13. ●SNMP v1, v3. Templates and wizards for SNMP enabled
devices and automated discovery
●Netflow, S-Flow, J-Flow
●Syslog collection.
●SNMP Trap collection, forwarding, filtering, alerting
●Detailed SLA & Availability history
●Long term data retention
●Customized SLA & Availability reports
●Realtime graphs.
●SQL Data Storage for external reports
●Network mapping

Network
Monitoring
Pandora FMS | Smart monitoring for everyone13

14. Autodiscovery
Find out new elements in your network
automatically and start monitoring
them with our self-supply system.

Add your own discovery or high
availability scheme massively in your
machines through a CSV.
Pandora FMS | Smart monitoring for everyone 14

15. Network Mapping
Pandora FMS | Smart monitoring for everyone 15

16. Network Mapping
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17. Network Mapping
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18. Routing Path Monitoring
Pandora FMS | Smart monitoring for everyone 18

19. Network Analyzer / Netflow
Pandora FMS | Smart monitoring for everyone
Real time analysis of
Netflow/SFlow/JFlow
data Top-N reports,
and custom throughput
and network usage reports.

19

20. Network Analyzer / Netflow
Pandora FMS | Smart monitoring for everyone 20

21. Network Analyzer / Netflow
Pandora FMS | Smart monitoring for everyone
Satellites can discover and monitor network
devices, Linux and Windows without using
agents. They can work “offline” and after a
complex network topology, as customer
offices, roaming networks, etc.

21

22. IPAM (IP Address Management)


Pandora FMS | Smart monitoring for everyone
Supernets, IP usage monitoring, integration with Microsoft DHCP, supernet mapping,
reservation system, reports and subnet calculation.

22

23. Cluster Monitoring


Pandora FMS | Smart monitoring for everyone 23

24. Other Networking
Features
●Integrated SSH / Telnet console to access devices
●Remote command execution from console
●Customized remote checks on demand for operators
●Integrated MIB Explorer, with custom MIB loading
●Smart thresholds that learn themselves from the network
●Collect all SYSLOG network devices
●Real time SNMP graphs
Pandora FMS | Smart monitoring for everyone24

25. Network Device
Management
Pandora FMS | Smart monitoring for everyone
Centralized management of all your network devices
configured using TELNET / SSH (Cisco, Juniper, Sonicwall, etc.)

●Configuration backup & restore
●Firmware management
●Custom script execution
●Detect configuration changes
●Scheduled backup
●Bulk configuration push on remote devices
25

26. NCM - Network Configuration Management
Pandora FMS | Smart monitoring for everyone 26

27. Event-Driven Workflow
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28. OS Monitoring
●Support native Windows (all range from NT4),
Linux (Redhat, Ubuntu, Rocky), BSD, Solaris, AIX, IBMI-i, and z/OS
●Get CPU, Disk, licensing, process internals,
application parameters and status
●Custom-made plugins are easy to create and deploy
●100% centralized, GUI management
●No command line / shell access required for operation
●Remote configuration works with firewalls,
proxy and other topology problems
Pandora FMS | Smart monitoring for everyone 28

29. Performance & Availability Monitoring




Pandora FMS | Smart monitoring for everyone 29

30. Performance & Availability Monitoring




Pandora FMS | Smart monitoring for everyone 30

31. Performance & Availability Monitoring




Pandora FMS | Smart monitoring for everyone 31

32. Performance & Availability Monitoring




Pandora FMS | Smart monitoring for everyone 32

33. Performance & Availability Monitoring




Pandora FMS | Smart monitoring for everyone 33

34. Virtual Infrastructure




Pandora FMS | Smart monitoring for everyone 34

35. Agent Remote Deployment
Pandora FMS | Smart monitoring for everyone
Deploy Linux/Windows agents remotely from the central console with Discovery Deployment Center.

35

36. Command
Snapshot
Both Windows and Linux systems.
Capture native output of commands
in a text snapshot for analysis.
Pandora FMS | Smart monitoring for everyone 36

37. Other Server
Features
●Centralized rule-based provisioning system
●API/CLI for automation in provisioning and later configuration
●Packaged agents for unattended installation
●OEM Installer for all installers
●Direct and inverse proxies if your topology is complex

Pandora FMS | Smart monitoring for everyone37

38. User Experience Monitoring
Pandora FMS | Smart monitoring for everyone
Why wait till your
client complains?

UX monitoring reproduces
your customers’ experience
on web apps, giving you
valuable insight into what
works and what could
be improved.

38

39. Recorded WEB Transactions
Pandora FMS | Smart monitoring for everyone
Play it over the network
in any location.

Grab screenshots
when probe fails
and generate alerts.

39

40. Distributed User Experience
Pandora FMS | Smart monitoring for everyone
●Response times
●Resource usage
●Lagging response
●Step by Step
●Capture screenshots

40

41. Low-Cost
Distributed Monitoring
Make sure your customers’ experience is excellent
Poor performance of critical user flows makes the entire
user experience a failure.
Monitor overall performance and each step separately.
Get SLA reports, real-time alerts, and even a screenshot
of the page that is faulty.

Low-cost distributed monitoring
Use our Raspberry-based IoT sensors to distribute a network of
monitoring sensors anywhere in your network at an extremely low cost.

Pandora FMS | Smart monitoring for everyone41

42. Performance Monitoring
Pandora FMS | Smart monitoring for everyone
We have hundreds of enterprise plugins for the
leading established technologies, and for most of
the newly emerging ones too.

Check out pandorafms.com/library

42

43. Generate your Own Graphs
Pandora FMS | Smart monitoring for everyone
Pandora FMS can draw any data. Add them to a
report, send it to your customers.

With our long-term database storage. Up to 10
years of data for any piece of data you collect.
Available for reports & graphs.

43

44. Get Logs
Pandora FMS | Smart monitoring for everyone
From any source. Any location. Any format. Any size. Grab Windows system events, text logs, syslog, etc.
Search on our custom Elastic: dates, strings and source.

44

45. Grab Data from LOGS
Pandora FMS | Smart monitoring for everyone
Use regexp to generate data modules
from raw data. Forget templating, XML,
modelling, topology and other complexities.

45

46. Generate Alerts from Expressions
Pandora FMS | Smart monitoring for everyone 46

47. Bridge Between
IT and Business
Prioritize tasks:
Identify the critical components of each
service to establish the priority of tasks
for your operations team.

Make information easy to
understand:
Make it easy for your business
department to understand the
technology that supports the service.
Pandora FMS | Smart monitoring for everyone 47

48. Bridge Between IT and Business
Pandora FMS | Smart monitoring for everyone
Watch your services, not the thousand pieces of data you have.
48

49. Root Cause
Analysis
Perform a Root cause analysis.
Use manual or automatic weighting
to evaluate loss of service.

Evaluate SLA % in realtime,
with long-term historical data.
Determine the fault path
from bottom to top.
Pandora FMS | Smart monitoring for everyone 49

50. Root Cause Analysis
Pandora FMS | Smart monitoring for everyone 50

51. Software, Hardware Inventory
Pandora FMS | Smart monitoring for everyone 51

52. Inventory
Alerts
Pandora FMS | Smart monitoring for everyone
Notify administrators when someone
installs forbidden software.
Something change?
Launch a warning.

Something missing?
Oh, wait. There could be a problem.

Text me!

52

53. Inventory
Alerts
Pandora FMS | Smart monitoring for everyone
Need to have all your assets listed?

Need a report for ISO 27001?

Need a report for a customer
who asks for data?

Reports of IP / Subnet / Supernet
usage (IPAM)

53

54. Remote Control
Pandora FMS | Smart monitoring for everyone
Totally manage and control any Windows Server
or Workstation as well as Linux hosts (Redhat, Debian, etc).

●Remote desktop UI
●Remote shell (Administrator / root)
●Process & Service control
●On-premise or Cloud servers
●Bi-directional file transfer
●100% Browser/HTML/JavaScript
●No app needed
54

55. Workstation Remote Control
Pandora FMS | Smart monitoring for everyone 55

56. Linux & Windows Remote UI
Pandora FMS | Smart monitoring for everyone 56

57. Remote Process & Service Control
Pandora FMS | Smart monitoring for everyone 57

58. Integrated Reports
Pandora FMS | Smart monitoring for everyone
More than 40 report items: Top-N, graphs, histograms,
SLA (monthly, weekly, daily, hourly), capacity planning,
downtime and availability, Average/Max/Min, listing,
events, alerts, configuration, specific Netflow, IP
Usage (IPAM) and many more.

●Template system for PDF customization
●Scheduling and email sent to individual users
●Long-term data (more than 3 years*)
●Template system to let users make their
own simplified reports


58

59. Custom Graph Engine
Pandora FMS | Smart monitoring for everyone 59

60. Customized PDF Reports
Pandora FMS | Smart monitoring for everyone 60

61. Customized Reports & Templates
Pandora FMS | Smart monitoring for everyone 61

62. Customized Reports & Templates
Pandora FMS | Smart monitoring for everyone 62

63. Customized Reports & Templates
Pandora FMS | Smart monitoring for everyone 63

64. Trending and Projection
Pandora FMS | Smart monitoring for everyone 64

65. Real Time GIS Mapping View
Pandora FMS | Smart monitoring for everyone 65

66. Visual Consoles
Pandora FMS | Smart monitoring for everyone
●Custom screens created with the UI
●Linked screens to render service views
●Perfect to share data with everyone in a public
screen or an open URL
●Rotation scheduling to show different screens
automatically
●Data are refreshed in real time
●Clickable screens
●Can contain icons, numeric data, graphs, histograms,
heat map, gauges, clocks and static graphs
●Dashboard adapts to any screen size to adjust
in fullscreen
66

67. Custom Screens (Visual Consoles)
Pandora FMS | Smart monitoring for everyone 67

68. Custom Screens (Visual Consoles)
Pandora FMS | Smart monitoring for everyone 68

69. Custom Screens (Visual Consoles)
Pandora FMS | Smart monitoring for everyone 69

70. Custom Screens (Visual Consoles)
Pandora FMS | Smart monitoring for everyone 70

71. Custom Screens (Visual Consoles)
Pandora FMS | Smart monitoring for everyone 71

72. Heat Map
Pandora FMS | Smart monitoring for everyone 72

73. Dashboards
Pandora FMS | Smart monitoring for everyone
●Dashboards are created with the UI
●Each user can have his own dashboard(s)
●Clickable items, browsable
●Public screens to expose information
open to the public
●Data are refreshed in realtime
73

74. Dashboards
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75. Dashboards
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76. Dashboards
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77. Dashboards
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78. Dashboards
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79. Dashboards
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80. Dashboards
Pandora FMS | Smart monitoring for everyone 80

81. Dashboards
Pandora FMS | Smart monitoring for everyone 81

82. Dashboards
Pandora FMS | Smart monitoring for everyone 82

83. Integrated ITSM
Pandora FMS | Smart monitoring for everyone
●Integrate tickets in the event workflow (on close/open)
●Integrated in the operation dashboard
●Custom ticket types with custom fields
●Custom workflows and actions
●Powerful SLA definition for each group of tickets
●Project management. Time & Cost management
●CRM (Contracts, contacts, companies, deals)
●Internal WIKI and file sharing for teams
83

84. Shell Automation
Pandora FMS | Smart monitoring for everyone
●Propagate command execution among your agents
●Verify SO & Version before propagating commands
●Do prechecks to evaluate if command could be executed
●Do post-checks to evaluate execution result
●Do the operation on hundreds of systems at once
●Use file collection to propagate external commands or tools
●Automate any command execution
84

85. Shell Automation
Pandora FMS | Smart monitoring for everyone 85

86. Shell Automation
Pandora FMS | Smart monitoring for everyone 86

87. Discover Effortless Monitoring
Pandora FMS | Smart monitoring for everyone
Wizards for centralized monitoring in major technologies.
87

88. Discovery & CLOUD
Pandora FMS | Smart monitoring for everyone 88

89. Discovery & CLOUD
Pandora FMS | Smart monitoring for everyone 89

90. Application Discovery & Monitoring
Pandora FMS | Smart monitoring for everyone 90

91. Certified by SAP
Pandora FMS | Smart monitoring for everyone
Developed by experts with more than a decade of
experience in BASIS and XI / PI.

The SAP agent can monitor HANA, SAP R/3, S/4,
CRM, SRM, BI, XI / PI, WAS Netweaver
environments, regardless of the database engine.
91

92. IBM-i / as400 Monitoring
Pandora FMS | Smart monitoring for everyone 92

93. Business Oriented Monitoring
Pandora FMS | Smart monitoring for everyone 93

94. Flexible Growth
Pandora FMS | Smart monitoring for everyone
Command Center (Metaconsole):
Instead of having a big server, split the
load on different setups and co-manage
all of them, using a pure federated
architecture. Scale at your own pace.
Unlimited growth.
94

95. Unlimited Scalability
Pandora FMS | Smart monitoring for everyone 95

96. Distributed Network Monitoring
Pandora FMS | Smart monitoring for everyone
Satellite Servers: Monitor up to 50,000
remote devices with a single Pandora FMS
Server. Split the load using the isolated
Pandora FMS satellites.
96

97. Integrated HA
Pandora FMS | Smart monitoring for everyone
Distributed HA supporting distant regions & networks
97

98. Android Agents
Pandora FMS | Smart monitoring for everyone
Our android agent can be adapted to run on
embedded devices like on-board
entertainment, industrial controllers, smart
multimedia systems and others.
98

99. On-Premise &
SaaS Offering
Pandora FMS | Smart monitoring for everyone
●Pandora FMS is an on-premise software
(Subscription or Perpetual licencing) perfect for
offering SaaS or tailored monitoring service solutions
●Licence scales smoothly without any limitation.
We grow with you from 100 agents
●Totally UI customization (even OEM licencing)
●100% multitenant
●Multi-language
99

100. OEM Packaging
Pandora FMS | Smart monitoring for everyone
●Custom installers (Agents, servers and console)
●Customized windows installers
●Customized info texts (product, version, vendor)
●Customized UI (themes)
100

101. ●Fully RMM solution
○Patch management
○Software deployment
○Remote user management
○Script deployment
●Geofencing alerts
●IoT Server (MQTT already supported)

Roadmap
Pandora FMS | Smart monitoring for everyone101

102. Thank you!
pandorafms.com
[phone]
[email protected]

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means without the prior written consent of Pandora FMS. All rights, titles and interests in and towards the
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respective licensees. PANDORA FMS DISCLAIMS ALL LIABILITY FOR WARRANTIES, CONDITIONS, OR OTHER
TERMS, EXPRESS OR IMPLIED, LEGAL OR NOT, OVER THE DOCUMENTATION, INCLUDING WITHOUT
LIMITATION THE NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR CONTENT OF ANY
INFORMATION ON ANY CONTENT. IN NO EVENT SHALL PANDORA FMS, ITS SUPPLIERS OR LICENSORS BE
LIABLE FOR ANY DAMAGES, WHETHER ARISING FROM CONTRACT, INJURY OR BASED ON ANY OTHER
LEGAL THEORY, EVEN IF PANDORA FMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. All
registered trademarks of Pandora FMS are the exclusive property of Pandora FMS SLU or its affiliates, registered
with the United States Patent and Trademark Office (U.S. Patent and Trademark Office), as well as with the
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other brands mentioned herein are used for identification purposes only and are trademarks of (and may be
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