Consumer Buying Process_consumer_quiz.pptx

ppt

1. Fill in the blank with the correct answer. Choose your answer on the box below.

2. Five main Need recognition customers attitude Consumer buying process Gather information Unhappy satisfied Consumers Cultural

3. 1. _____________________ are the steps a consumer takes in purchasing a good or service. 2. There are _______ stages in the buying process. 3. ______________ f inding problems that have solutions to them

4. 4 . _________ look at the facts and statistics of a product or service. 5 . _______________, consumers look at the facts and statistics of a product or service. 6 . In evaluatin g solutions, __________ evaluate companies' goods to other brands.

5. 7. The _________________ and their involvement is a huge factor in evaluating the item. 8 . In purchase stage, this could lead to a very happy or ________ customer in the end .

6. 9. In post purchase, Consumers will either be satisfied or ____________ with what they purchased. 10. Race , religion, associations, locations are _________ factors affects the buying process.