consumer oriented applications

description of various consumer oriented applications

1. CONSUMER ORIENTED APPLICATIONS

2. Personal Finance Management Also known as home banking or remote banking Home banking services: Basic services Intermediate services Advanced services

3. 1. Basic Services ATM (automated teller machine) : deposits and cash extraction. ATMs resulted in real cost savings. Customers demanded greater ATM services. ATM became heterogenous computers on network.

4. Home banking was expensive service that required PC, modem and special software. (later resolved quickly) Home banking is a part of mobile, computers, televisions. Data is maintained in a database and import/export is performed between the banking applications. 2. Intermediate services

5. 3. Advanced services Helps to avoid long lines Gives customers the flexibility of doing banking at any time Costs are less when compared to the cost of processing transactions manually 3. Advanced Services

6. Home shopping Television based shopping T.V shopping has been for years that provide wide variety of goods. To target customers, channels are often specialized. Catalog based shopping Catalogs fit certain parameters like safety, price and quality. Consists of brochures, CD-ROM catalogs, and online interactive catalogs.

7. Home Entertainment Entertainment is expected to give each viewer total control over what, when and where to watch. The key element is the notion of customer control over programming.

8. Service providers deliver 1-way information to consumers Creation of new transaction category called small- fee transactions for micro-services. Problem is re-verification Micro transactions of information