Concept of Cost – Benefit
Analysis
The ultimate aim of a business organization is to make profits.
Therefore, any system in the organization must produce more
benefits as compared to its costs for the organization to survive &
prosper.
MIS must yield higher benefits than the costs. For this, cost –
benefit
analysis (CBA) is important.
BENEFITS > COSTS
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What is Cost - Benefit Analysis?
CBA has been established primarily as a tool for use by
governments in making their social and economic decisions.
CBA measures costs and benefits to the community of adopting a
particular course of action e.g. Constructing a dam, by-pass etc.
CBA is a decision making device for evaluating activities that are
not priced by the market.
CBA attempts to simulate a market result in areas where the
market does not operate to establish prices.
Or attempts to quantify and include in estimates of cost and
benefits to client but also to rest of community.
Cost Benefit Analysis
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Decision making is about choices
For an individual
They might rely on intuition, a “gut feel” for the right choice. They decide
to do an analysis of the choices or it may be a combination of both of
these.
For a company
Being concerned with the profit earning capacity and income flow, they
may undertake a cash flow analysis or a full financial appraisal of the
project.
For the Government
Decision making for governments is much harder. Not only are they
expected to consider the profitability (or at least neutrality) of the
costing but must also include consideration of the social cost and
benefits of their choices. They are also expected to act within the
political environment to satisfy the political agenda set by the
government of the day and finally, must also comply with
environmental considerations.
Cost – Benefit Analysis
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Other issues
Is the project worthwhile financially?
Is it the best option?
Should it be undertaken at all?
Process of Cost – Benefit
Analysis : -
CBA is a process that presents a picture of various costs &
benefits associated with an information system.
CBA as a process consists of 3 basic activities viz.
1 . Identification of Costs & Benefits :
Identify the costs & benefits associated with a task/operation, or
investment project.
Identification of
costs & benefits
Evaluation of
costs & benefits
Choice of System
2 . Evaluation of costs ( tangible, intangible, fixed, variable,
direct, & indirect) & benefits associated with each
task/operation/investment project.
Choice of system : Select the best system which involves least
cost & yields maximum benefits.
Costs & Benefits of Information
Systems
COSTS BENEFITS
Hardware Tangible
Telecommunications Increased Productivity
Software Low Operating Costs
Personnel Reduced Workforce
Lower Computer Costs
Accessories : Lower Outside Vendor Costs
Computer Forms Reduced rate of growth in
expenses
Computer ink/ribbon Reduced Facility Costs
UPS Intangible
Improved Organizational Planning
Services : Increased Organizational Flexibility
Insurance Improved Decision making
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Establishing a steel production plant in a port
community
Costs (-)
construction.
pollution.
devaluing house prices etc.
Benefits (+)
employment
Increased port trade
steel for local industry
Cost – Benefit Analysis
Cost - Benefit Analysis
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Method
Identify all possible alternatives.
Prepare table showing life of the project i.e. year to year
basis.
Establish Cost of project during the year including capital,
operating and maintenance costs, social and other tangible
costs
Establish total benefits to be obtained from project by way
of sales of goods and services including value of social
benefits.
Cost calculated at rate of interest such that NPV = Zero
Ranking in order of [ benefit – cost ] or [ benefit / cost ]
Cost - Benefit Analysis
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CBA unlikely to be a useful
technique unless two main
conditions are met :
Investment must be sufficiently large or important to
merit time and cost of CBA.
Social and other intangible costs and/or benefits must
be prospectively and sufficiently large for selection by
cost-in-use or investment appraisal to be invalid.
CBA via Portfolio Analysis for Information
System
Project Risk
High Low
High
B
E
N
E
F
I
T
S
Low
Cautiously ExamineIdentify & Develop
Avoid Routine Projects
CBA via Profitability Index for Information
System
CBA via Dividend Payback Period
Profitability Index = PV of Cash inflows
Investment
Payback Period = Total Initial Investment
Discounted Annual Cash
inflow
CBA via Accounting Rate of Return for
Information System
Accounting Rate of Return = Average Net Return
Total Initial Investment
Problems Associated with CBA
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Measurement Problems
Difficulties encounter in measuring intangible costs
such as foul atmosphere or intangible benefits such
as a peaceful neighbourhood.
Assuming several other costs & benefits associated
with the activities; and estimating the costs and
benefits involves.
Affects by Market condition, state of economy etc.
Uneven distribution of benefit to the community.
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Time Problems
Tackling future time problems by discounting future
costs and benefits.
Or calculating the correct rate for future rupees
value as well as accounting for additional benefits and
costs associated.